###################Application Section Configuration Guide#####################application service aa flash:app-b-acd-aa-2.1.2.3.tcl paramspace english language en paramspace english index 1 paramspace english location flash: param service-name queue param drop-through-option 1 param handoff-string aa param aa-pilot param number-of-hunt-grps 1 param second-greeting-time 60 param call-retry-timer 15 param max-time-call-retry 600 param voice-mail param max-time-vm-retry 3 param menu-timeout 4###################The aa-pilot number needs to be a unique number, this can not be shared with any other pilot number##############################The voice-mail Pilot number can be any number you designate, even an extension that is on CFWD-ALL###############################To Voice-Mail if this is a preferred method, the drop through option can also be further customised##############################To have the B-ACD pick the call up after the Voice-HG as finished, or even to have it picked up##################################When incoming calls come in, you can play the welcomo message and then pilot it away#############################################Make sure you specify the correct TCL script, otherwise it will not work correctly###############################################Service Configuration Guide#################################service queue flash:app-b-acd-2.1.2.3.tcl param queue-len 10 param number-of-hunt-grps 1 param aa-hunt1 param queue-manager-debugs 1###################This setup is based upon a single point Hunt-Group, however you can designate more then one if you want##########################Make sure you have an ephone-hunt created and that this section is pointinig to it###############################################Keep in mind that the ephone-hunt can not do Call Blasting "Parallel", it works on Peer/Sequential/Long-Idle#####################Again make sure you point this to the right TCL script, failure to do so will break the operation################################Dial-Peer Voice Configuration Guide#########################dial-peer voice voipservice aadestination-pattern session target ipv4:10.1.1.1incoming called-number codec g711ulaw###################The destination pattern needs to be the same as the one listed in applications-param-aa-pilot####################################Incoming Call-Number is the same as above, make sure they are pointing to the correct reference point############################Service aa is the issued name, its best to just continue to use the default######################################################Ephone-Hunt Configuration Guide#############################ephone-hunt 1 sequentialpilot list XXX,XXX,XXX,XXX,XXXtimeout 12no-reg pilotstatistics collect###################Issue a pilot number that is not allready in use, list also 2 or more numbers for the hunt#######################################NOTE: refer to the Night-Service configuration for further customisation for this section########################################You are not restricted to any particular structure when implimenting this feature#############################