904: Aug 03 07:52:20.904 EDT %MIVR-SS_RMCM-7-UNK:loaded properties file 
905: Aug 03 07:52:20.904 EDT %MIVR-SS_RMCM-7-UNK:rmcmcleanup:true 
906: Aug 03 07:52:20.904 EDT %MIVR-SS_RMCM-7-UNK:Running RmCm cleanup 
907: Aug 03 08:00:34.584 EDT %MIVR-LOG_MGR-6-CATALOG_LOADED:Log catalog loaded: Catalog=MIVR_LIB_DIRECTORY 
908: Aug 03 08:00:34.584 EDT %MIVR-LIB_DIRECTORY-4-ON:Enabling WARNING messages 
909: Aug 03 08:00:34.584 EDT %MIVR-LIB_DIRECTORY-5-ON:Enabling NOTICE messages 
910: Aug 03 08:00:34.584 EDT %MIVR-LIB_DIRECTORY-6-ON:Enabling INFORMATIONAL messages 
911: Aug 03 08:00:34.584 EDT %MIVR-LIB_DIRECTORY-7-OFF:Disabling DEBUGGING messages 
912: Aug 03 08:00:34.584 EDT %MIVR-LIB_DIRECTORY-7-OFF:Disabling XDEBUGGING messages 
913: Aug 03 08:00:34.584 EDT %MIVR-LIB_DIRECTORY-7-OFF:Disabling XDEBUGGING2 messages 
914: Aug 03 08:00:34.584 EDT %MIVR-LIB_DIRECTORY-7-OFF:Disabling XDEBUGGING3 messages 
915: Aug 03 08:00:34.584 EDT %MIVR-LIB_DIRECTORY-7-OFF:Disabling XDEBUGGING4 messages 
916: Aug 03 08:00:34.584 EDT %MIVR-LIB_DIRECTORY-7-OFF:Disabling XDEBUGGING5 messages 
917: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-CONSULT_FAILED:Consult failed: All Call ids=CallID:1 MediaId:144/1 Task:28000000007,Extension=4049,Exception=com.cisco.jtapi.PlatformExceptionImpl: CCNException not handled: com.cisco.cti.client.CCNException: ,Failure reason=consult gets error 0x8ccc00c4=CTIERR_MAXCALL_LIMIT_REACHED 
918: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION:com.cisco.jtapi.PlatformExceptionImpl: CCNException not handled: com.cisco.cti.client.CCNException: 
919: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.jtapi.CallImpl.consultWithoutMedia(com/cisco/jtapi/CallImpl) 
920: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.transfer(TAPIPortGroup.java:6636) 
921: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port.connect(TAPIPortGroup.java:3552) 
922: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.steps.iaq.SelectResourceStep.execute(SelectResourceStep.java:515) 
923: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.steps.iaq.SelectResourceStep.interrupt(SelectResourceStep.java:691) 
924: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.app.impl.AppExceptionHandlerImpl$WFWrapperStep.executeImpl(WFWorkflowAppDebugTaskWrapper.java:908) 
925: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.app.impl.AppExceptionHandlerImpl$WFWrapperStep.execute(WFWorkflowAppDebugTaskWrapper.java:875) 
926: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:466) 
927: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:113) 
928: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:382) 
929: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:332) 
930: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:68) 
931: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:702) 
932: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:291) 
933: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:246) 
934: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:432) 
935: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.ParallelExecutorImpl$WorkOrder.run(ParallelExecutorImpl.java:283) 
936: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.WorkerPool$Worker.run(WorkerPool.java:398) 
937: Aug 03 08:00:48.514 EDT %MIVR-SS_TEL-3-EXCEPTION: at java.lang.Thread.run(Unknown Source) 
938: Aug 03 08:00:53.532 EDT %MIVR-SS_TEL-3-CONSULT_FAILED:Consult failed: All Call ids=CallID:1 MediaId:144/1 Task:28000000007,Extension=4049,Exception=com.cisco.jtapi.PlatformExceptionImpl: CCNException not handled: com.cisco.cti.client.CCNException: ,Failure reason=consult gets error 0x8ccc00c4=CTIERR_MAXCALL_LIMIT_REACHED 
939: Aug 03 08:00:53.532 EDT %MIVR-SS_TEL-3-EXCEPTION:com.cisco.jtapi.PlatformExceptionImpl: CCNException not handled: com.cisco.cti.client.CCNException: 
940: Aug 03 08:00:53.532 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.jtapi.CallImpl.consultWithoutMedia(com/cisco/jtapi/CallImpl) 
941: Aug 03 08:00:53.532 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.transfer(TAPIPortGroup.java:6636) 
942: Aug 03 08:00:53.532 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port.connect(TAPIPortGroup.java:3552) 
943: Aug 03 08:00:53.532 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.steps.iaq.SelectResourceStep.execute(SelectResourceStep.java:515) 
944: Aug 03 08:00:53.532 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.steps.iaq.SelectResourceStep.interrupt(SelectResourceStep.java:691) 
945: Aug 03 08:00:53.532 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.app.impl.AppExceptionHandlerImpl$WFWrapperStep.executeImpl(WFWorkflowAppDebugTaskWrapper.java:908) 
946: Aug 03 08:00:53.532 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.app.impl.AppExceptionHandlerImpl$WFWrapperStep.execute(WFWorkflowAppDebugTaskWrapper.java:875) 
947: Aug 03 08:00:53.532 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:466) 
948: Aug 03 08:00:53.542 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:113) 
949: Aug 03 08:00:53.542 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:382) 
950: Aug 03 08:00:53.542 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:332) 
951: Aug 03 08:00:53.542 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:68) 
952: Aug 03 08:00:53.542 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:702) 
953: Aug 03 08:00:53.542 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:291) 
954: Aug 03 08:00:53.542 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:246) 
955: Aug 03 08:00:53.542 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:432) 
956: Aug 03 08:00:53.542 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.ParallelExecutorImpl$WorkOrder.run(ParallelExecutorImpl.java:283) 
957: Aug 03 08:00:53.542 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.WorkerPool$Worker.run(WorkerPool.java:398) 
958: Aug 03 08:00:53.542 EDT %MIVR-SS_TEL-3-EXCEPTION: at java.lang.Thread.run(Unknown Source) 
959: Aug 03 08:00:58.549 EDT %MIVR-SS_TEL-3-CONSULT_FAILED:Consult failed: All Call ids=CallID:1 MediaId:144/1 Task:28000000007,Extension=4049,Exception=com.cisco.jtapi.PlatformExceptionImpl: CCNException not handled: com.cisco.cti.client.CCNException: ,Failure reason=consult gets error 0x8ccc00c4=CTIERR_MAXCALL_LIMIT_REACHED 
960: Aug 03 08:00:58.549 EDT %MIVR-SS_TEL-3-EXCEPTION:com.cisco.jtapi.PlatformExceptionImpl: CCNException not handled: com.cisco.cti.client.CCNException: 
961: Aug 03 08:00:58.549 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.jtapi.CallImpl.consultWithoutMedia(com/cisco/jtapi/CallImpl) 
962: Aug 03 08:00:58.549 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.transfer(TAPIPortGroup.java:6636) 
963: Aug 03 08:00:58.549 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port.connect(TAPIPortGroup.java:3552) 
964: Aug 03 08:00:58.559 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.steps.iaq.SelectResourceStep.execute(SelectResourceStep.java:515) 
965: Aug 03 08:00:58.559 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.steps.iaq.SelectResourceStep.interrupt(SelectResourceStep.java:691) 
966: Aug 03 08:00:58.559 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.app.impl.AppExceptionHandlerImpl$WFWrapperStep.executeImpl(WFWorkflowAppDebugTaskWrapper.java:908) 
967: Aug 03 08:00:58.559 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.app.impl.AppExceptionHandlerImpl$WFWrapperStep.execute(WFWorkflowAppDebugTaskWrapper.java:875) 
968: Aug 03 08:00:58.559 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:466) 
969: Aug 03 08:00:58.559 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:113) 
970: Aug 03 08:00:58.559 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:382) 
971: Aug 03 08:00:58.559 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:332) 
972: Aug 03 08:00:58.559 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:68) 
973: Aug 03 08:00:58.559 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:702) 
974: Aug 03 08:00:58.559 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:291) 
975: Aug 03 08:00:58.559 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:246) 
976: Aug 03 08:00:58.559 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:432) 
977: Aug 03 08:00:58.559 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.ParallelExecutorImpl$WorkOrder.run(ParallelExecutorImpl.java:283) 
978: Aug 03 08:00:58.559 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.WorkerPool$Worker.run(WorkerPool.java:398) 
979: Aug 03 08:00:58.559 EDT %MIVR-SS_TEL-3-EXCEPTION: at java.lang.Thread.run(Unknown Source) 
980: Aug 03 08:02:25.928 EDT %MIVR-SS_RMCM-7-UNK:loaded properties file 
981: Aug 03 08:02:25.928 EDT %MIVR-SS_RMCM-7-UNK:rmcmcleanup:true 
982: Aug 03 08:02:25.928 EDT %MIVR-SS_RMCM-7-UNK:Running RmCm cleanup 
983: Aug 03 08:02:28.763 EDT %MIVR-SS_RM-6-ACTION_ON_ESD:An action has been taken on this ESD: Module=RM component,An action taken on this resource and this ESD=Updating,The ESD ID=CSD IDs:1 2 
984: Aug 03 08:02:28.923 EDT %MIVR-SS_RM-6-ACTION_ON_ESD:An action has been taken on this ESD: Module=RM component,An action taken on this resource and this ESD=Updating,The ESD ID=1 
985: Aug 03 08:02:28.943 EDT %MIVR-SS_RM-6-ACTION_ON_RESOURCE_IN_ESD:An action has been taken on this resource and this ESD: Module=RM component,An action taken on this resource and this ESD=Modified order,The resource ID=vincent,The ESD ID=1 
986: Aug 03 08:02:28.943 EDT %MIVR-SS_RM-6-ACTION_ON_RESOURCE_IN_ESD:An action has been taken on this resource and this ESD: Module=RM component,An action taken on this resource and this ESD=Removed,The resource ID=jules,The ESD ID=1 
987: Aug 03 08:02:28.943 EDT %MIVR-SS_RM-6-ESD_CONFIG_INFO:ESD configuration info: Module=RM component,An ESD object=Name:Student4CSQ ID:2,The resource selection criterion=Circular,The contact queueing criterion=FIFO,The auto-work option=false,The resource order=mia#1; 
988: Aug 03 08:02:28.943 EDT %MIVR-SS_RM-6-ESD_CONFIG_INFO:ESD configuration info: Module=RM component,An ESD object=Name:IPCC-Sample-CSQ ID:1,The resource selection criterion=Longest Available,The contact queueing criterion=FIFO,The auto-work option=false,The resource order=vincent#1; 
989: Aug 03 08:02:28.943 EDT %MIVR-SS_RM-6-RESOURCE_CONFIG_INFO:Resource configuration info: Module=RM component,A resource object=Rsrc Name:Butch Coolidge ID:butch IAQ Extn:4019,The ESD order= 
990: Aug 03 08:02:28.943 EDT %MIVR-SS_RM-6-RESOURCE_CONFIG_INFO:Resource configuration info: Module=RM component,A resource object=Rsrc Name:Vincent Vega ID:vincent IAQ Extn:4029,The ESD order=(ESD:1 Order:1) 
991: Aug 03 08:02:28.943 EDT %MIVR-SS_RM-6-RESOURCE_CONFIG_INFO:Resource configuration info: Module=RM component,A resource object=Rsrc Name:Mia Wallace ID:mia IAQ Extn:4049,The ESD order=(ESD:2 Order:1) 
992: Aug 03 08:02:28.943 EDT %MIVR-SS_RM-6-RESOURCE_CONFIG_INFO:Resource configuration info: Module=RM component,A resource object=Rsrc Name:Jules Winnfield ID:jules IAQ Extn:4039,The ESD order= 
993: Aug 03 08:02:28.943 EDT %MIVR-SS_RM-6-ACTION_ON_ESD:An action has been taken on this ESD: Module=RM component,An action taken on this resource and this ESD=Updating,The ESD ID=2 
994: Aug 03 08:02:29.003 EDT %MIVR-SS_RM-6-ACTION_ON_RESOURCE_IN_ESD:An action has been taken on this resource and this ESD: Module=RM component,An action taken on this resource and this ESD=Added,The resource ID=jules,The ESD ID=2 
995: Aug 03 08:02:29.003 EDT %MIVR-SS_RM-6-ESD_CONFIG_INFO:ESD configuration info: Module=RM component,An ESD object=Name:Student4CSQ ID:2,The resource selection criterion=Circular,The contact queueing criterion=FIFO,The auto-work option=false,The resource order=jules#2;mia#1; 
996: Aug 03 08:02:29.003 EDT %MIVR-SS_RM-6-ESD_CONFIG_INFO:ESD configuration info: Module=RM component,An ESD object=Name:IPCC-Sample-CSQ ID:1,The resource selection criterion=Longest Available,The contact queueing criterion=FIFO,The auto-work option=false,The resource order=vincent#1; 
997: Aug 03 08:02:29.003 EDT %MIVR-SS_RM-6-RESOURCE_CONFIG_INFO:Resource configuration info: Module=RM component,A resource object=Rsrc Name:Butch Coolidge ID:butch IAQ Extn:4019,The ESD order= 
998: Aug 03 08:02:29.003 EDT %MIVR-SS_RM-6-RESOURCE_CONFIG_INFO:Resource configuration info: Module=RM component,A resource object=Rsrc Name:Vincent Vega ID:vincent IAQ Extn:4029,The ESD order=(ESD:1 Order:1) 
999: Aug 03 08:02:29.003 EDT %MIVR-SS_RM-6-RESOURCE_CONFIG_INFO:Resource configuration info: Module=RM component,A resource object=Rsrc Name:Mia Wallace ID:mia IAQ Extn:4049,The ESD order=(ESD:2 Order:1) 
1000: Aug 03 08:02:29.003 EDT %MIVR-SS_RM-6-RESOURCE_CONFIG_INFO:Resource configuration info: Module=RM component,A resource object=Rsrc Name:Jules Winnfield ID:jules IAQ Extn:4039,The ESD order=(ESD:2 Order:2) 
1001: Aug 03 08:02:29.003 EDT %MIVR-SS_RM-6-ACTION_ON_RESOURCE:An action has been taken on this resource: Module=RM component,An action taken on this resource=Updating,The resource ID=jules 
1002: Aug 03 08:02:47.941 EDT %MIVR-ICD_CTI-3-SOCKET_READ_EXCEPTION:Exception while reading from a socket input.: A description for the nature of the exception=ClientConnMgr: EOFException reading msg from input stream of socket : Socket[addr=192.168.55.144,port=2371,localport=42027] in client thread client thread-2,Exception=java.io.EOFException 
1003: Aug 03 08:02:47.941 EDT %MIVR-ICD_CTI-3-EXCEPTION:java.io.EOFException 
1004: Aug 03 08:02:47.941 EDT %MIVR-ICD_CTI-3-EXCEPTION: at java.io.DataInputStream.readFully(Unknown Source) 
1005: Aug 03 08:02:47.941 EDT %MIVR-ICD_CTI-3-EXCEPTION: at java.io.DataInputStream.readFully(Unknown Source) 
1006: Aug 03 08:02:47.941 EDT %MIVR-ICD_CTI-3-EXCEPTION: at com.cisco.Ged188.io.CRACTIInputStream.readMSG(CRACTIInputStream.java:512) 
1007: Aug 03 08:02:47.941 EDT %MIVR-ICD_CTI-3-EXCEPTION: at com.cisco.wf.subsystems.ctiserver.ClientConnMgr.run(ClientConnMgr.java:510) 
1008: Aug 03 08:02:47.941 EDT %MIVR-ICD_CTI-3-EXCEPTION: at com.cisco.wf.subsystems.ctiserver.ClientConnMgr.run(ClientConnMgr.java:475) 
1009: Aug 03 08:02:47.941 EDT %MIVR-ICD_CTI-3-EXCEPTION: at java.lang.Thread.run(Unknown Source) 
1010: Aug 03 08:02:47.941 EDT %MIVR-ICD_CTI-6-CLIENT_PING_INFO:Server pinging client for info.: A specific description for a trace=Ping results to client: 192.168.55.144 
1011: Aug 03 08:02:50.975 EDT %MIVR-ICD_CTI-6-CLIENT_PING_INFO:Server pinging client for info.: A specific description for a trace= 
Pinging 192.168.55.144 with 32 bytes of data: 
Reply from 192.168.55.144: bytes=32 time<10ms TTL=128 
Reply from 192.168.55.144: bytes=32 time<10ms TTL=128 
Reply from 192.168.55.144: bytes=32 time<10ms TTL=128 
Reply from 192.168.55.144: bytes=32 time<10ms TTL=128 
Ping statistics for 192.168.55.144: 
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), 
Approximate round trip times in milli-seconds: 
Minimum = 0ms, Maximum = 0ms, Average = 0ms 

1012: Aug 03 08:02:50.975 EDT %MIVR-ICD_CTI-3-CLIENT_SOCKET_CLOSED:Client connection closed: A specific description for a trace=ClientConnMgr before closing Socket:socket is Socket[addr=192.168.55.144,port=2371,localport=42027] for agentID:mia 
1013: Aug 03 08:03:22.101 EDT %MIVR-ICD_CTI-3-SOCKET_READ_EXCEPTION:Exception while reading from a socket input.: A description for the nature of the exception=ClientConnMgr: EOFException reading msg from input stream of socket : Socket[addr=192.168.55.144,port=2388,localport=42027] in client thread client thread-3,Exception=java.io.EOFException 
1014: Aug 03 08:03:22.101 EDT %MIVR-ICD_CTI-3-EXCEPTION:java.io.EOFException 
1015: Aug 03 08:03:22.101 EDT %MIVR-ICD_CTI-3-EXCEPTION: at java.io.DataInputStream.readFully(Unknown Source) 
1016: Aug 03 08:03:22.101 EDT %MIVR-ICD_CTI-3-EXCEPTION: at java.io.DataInputStream.readFully(Unknown Source) 
1017: Aug 03 08:03:22.101 EDT %MIVR-ICD_CTI-3-EXCEPTION: at com.cisco.Ged188.io.CRACTIInputStream.readMSG(CRACTIInputStream.java:512) 
1018: Aug 03 08:03:22.101 EDT %MIVR-ICD_CTI-3-EXCEPTION: at com.cisco.wf.subsystems.ctiserver.ClientConnMgr.run(ClientConnMgr.java:510) 
1019: Aug 03 08:03:22.101 EDT %MIVR-ICD_CTI-3-EXCEPTION: at com.cisco.wf.subsystems.ctiserver.ClientConnMgr.run(ClientConnMgr.java:475) 
1020: Aug 03 08:03:22.101 EDT %MIVR-ICD_CTI-3-EXCEPTION: at java.lang.Thread.run(Unknown Source) 
1021: Aug 03 08:03:22.101 EDT %MIVR-ICD_CTI-6-CLIENT_PING_INFO:Server pinging client for info.: A specific description for a trace=Ping results to client: 192.168.55.144 
1022: Aug 03 08:03:25.136 EDT %MIVR-ICD_CTI-6-CLIENT_PING_INFO:Server pinging client for info.: A specific description for a trace= 
Pinging 192.168.55.144 with 32 bytes of data: 
Reply from 192.168.55.144: bytes=32 time<10ms TTL=128 
Reply from 192.168.55.144: bytes=32 time<10ms TTL=128 
Reply from 192.168.55.144: bytes=32 time<10ms TTL=128 
Reply from 192.168.55.144: bytes=32 time<10ms TTL=128 
Ping statistics for 192.168.55.144: 
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), 
Approximate round trip times in milli-seconds: 
Minimum = 0ms, Maximum = 0ms, Average = 0ms 

1023: Aug 03 08:03:25.136 EDT %MIVR-ICD_CTI-3-CLIENT_SOCKET_CLOSED:Client connection closed: A specific description for a trace=ClientConnMgr before closing Socket:socket is Socket[addr=192.168.55.144,port=2388,localport=42027] for agentID:mia 
1024: Aug 03 08:03:55.421 EDT %MIVR-SS_RM-3-RESOURCE_DEVICE_BUSY:Resources device is busy: Module={0},The description of a message sent from/to the RM={1} 
1025: Aug 03 08:04:11.084 EDT %MIVR-SS_TEL-3-CONSULT_FAILED:Consult failed: All Call ids=CallID:3 MediaId:149/1 Task:28000000014,Extension=4039,Exception=com.cisco.jtapi.PlatformExceptionImpl: CCNException not handled: com.cisco.cti.client.CCNException: ,Failure reason=consult gets error 0x8ccc00c4=CTIERR_MAXCALL_LIMIT_REACHED 
1026: Aug 03 08:04:11.084 EDT %MIVR-SS_TEL-3-EXCEPTION:com.cisco.jtapi.PlatformExceptionImpl: CCNException not handled: com.cisco.cti.client.CCNException: 
1027: Aug 03 08:04:11.084 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.jtapi.CallImpl.consultWithoutMedia(com/cisco/jtapi/CallImpl) 
1028: Aug 03 08:04:11.084 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.transfer(TAPIPortGroup.java:6636) 
1029: Aug 03 08:04:11.084 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port.connect(TAPIPortGroup.java:3552) 
1030: Aug 03 08:04:11.084 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.steps.iaq.SelectResourceStep.execute(SelectResourceStep.java:515) 
1031: Aug 03 08:04:11.084 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.steps.iaq.SelectResourceStep.execute(SelectResourceStep.java:164) 
1032: Aug 03 08:04:11.084 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:99) 
1033: Aug 03 08:04:11.084 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:162) 
1034: Aug 03 08:04:11.084 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:466) 
1035: Aug 03 08:04:11.084 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:113) 
1036: Aug 03 08:04:11.084 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:382) 
1037: Aug 03 08:04:11.084 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:332) 
1038: Aug 03 08:04:11.084 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:68) 
1039: Aug 03 08:04:11.094 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:702) 
1040: Aug 03 08:04:11.094 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:291) 
1041: Aug 03 08:04:11.094 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:246) 
1042: Aug 03 08:04:11.094 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:432) 
1043: Aug 03 08:04:11.094 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.ParallelExecutorImpl$WorkOrder.run(ParallelExecutorImpl.java:283) 
1044: Aug 03 08:04:11.094 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.WorkerPool$Worker.run(WorkerPool.java:398) 
1045: Aug 03 08:04:11.094 EDT %MIVR-SS_TEL-3-EXCEPTION: at java.lang.Thread.run(Unknown Source) 
1046: Aug 03 08:04:16.101 EDT %MIVR-SS_TEL-3-CONSULT_FAILED:Consult failed: All Call ids=CallID:3 MediaId:149/1 Task:28000000014,Extension=4039,Exception=com.cisco.jtapi.PlatformExceptionImpl: CCNException not handled: com.cisco.cti.client.CCNException: ,Failure reason=consult gets error 0x8ccc00c4=CTIERR_MAXCALL_LIMIT_REACHED 
1047: Aug 03 08:04:16.101 EDT %MIVR-SS_TEL-3-EXCEPTION:com.cisco.jtapi.PlatformExceptionImpl: CCNException not handled: com.cisco.cti.client.CCNException: 
1048: Aug 03 08:04:16.101 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.jtapi.CallImpl.consultWithoutMedia(com/cisco/jtapi/CallImpl) 
1049: Aug 03 08:04:16.111 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.transfer(TAPIPortGroup.java:6636) 
1050: Aug 03 08:04:16.111 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port.connect(TAPIPortGroup.java:3552) 
1051: Aug 03 08:04:16.111 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.steps.iaq.SelectResourceStep.execute(SelectResourceStep.java:515) 
1052: Aug 03 08:04:16.111 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.steps.iaq.SelectResourceStep.execute(SelectResourceStep.java:164) 
1053: Aug 03 08:04:16.111 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:99) 
1054: Aug 03 08:04:16.111 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:162) 
1055: Aug 03 08:04:16.111 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:466) 
1056: Aug 03 08:04:16.111 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:113) 
1057: Aug 03 08:04:16.111 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:382) 
1058: Aug 03 08:04:16.111 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:332) 
1059: Aug 03 08:04:16.111 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:68) 
1060: Aug 03 08:04:16.111 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:702) 
1061: Aug 03 08:04:16.111 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:291) 
1062: Aug 03 08:04:16.111 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:246) 
1063: Aug 03 08:04:16.111 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:432) 
1064: Aug 03 08:04:16.111 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.ParallelExecutorImpl$WorkOrder.run(ParallelExecutorImpl.java:283) 
1065: Aug 03 08:04:16.111 EDT %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.WorkerPool$Worker.run(WorkerPool.java:398) 
1066: Aug 03 08:04:16.111 EDT %MIVR-SS_TEL-3-EXCEPTION: at java.lang.Thread.run(Unknown Source)