28954173: Jun 17 17:34:45.323 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954174: Jun 17 17:34:46.329 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954175: Jun 17 17:34:46.329 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954176: Jun 17 17:34:46.329 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954177: Jun 17 17:34:47.329 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954178: Jun 17 17:34:47.329 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954179: Jun 17 17:34:47.329 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954180: Jun 17 17:34:48.329 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954181: Jun 17 17:34:48.329 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954182: Jun 17 17:34:48.330 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954183: Jun 17 17:34:49.330 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954184: Jun 17 17:34:49.330 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954185: Jun 17 17:34:49.330 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954186: Jun 17 17:34:50.330 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954187: Jun 17 17:34:50.330 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954188: Jun 17 17:34:50.330 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954189: Jun 17 17:34:51.330 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954190: Jun 17 17:34:51.330 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954191: Jun 17 17:34:51.330 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954192: Jun 17 17:34:51.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28954193: Jun 17 17:34:51.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28954194: Jun 17 17:34:52.330 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954195: Jun 17 17:34:52.332 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954196: Jun 17 17:34:52.332 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954197: Jun 17 17:34:53.330 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954198: Jun 17 17:34:53.330 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954199: Jun 17 17:34:53.330 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954200: Jun 17 17:34:54.330 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954201: Jun 17 17:34:54.330 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954202: Jun 17 17:34:54.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954203: Jun 17 17:34:55.190 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor posting OutboundGetContactsReqMsg for CSQID:3
28954204: Jun 17 17:34:55.190 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor: Thread[Thread-40191,5,MXXX]
28954205: Jun 17 17:34:55.190 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:isRequestingContacts() for CSQ 3 returns true
28954206: Jun 17 17:34:55.190 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNrGetContactsReqSent() for CSQ 3 returns 0
28954207: Jun 17 17:34:55.190 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 nr of contactReqMsg requested 0
28954208: Jun 17 17:34:55.190 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 numContactsToRequest = 0
28954209: Jun 17 17:34:55.273 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.ClusterMsgMgr ClusterMsgMgr.isMaster() returns true
28954210: Jun 17 17:34:55.273 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:we are master and DB Publisher is up
28954211: Jun 17 17:34:55.273 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:OB state: 2 and about to check RmCm state
28954212: Jun 17 17:34:55.273 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:RmCm is up
28954213: Jun 17 17:34:55.273 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: # of campaigns =1
28954214: Jun 17 17:34:55.273 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: ENABLED campaign id=11 startTime=300 currentGMTTime=874 endTime=1080
28954215: Jun 17 17:34:55.273 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28954216: Jun 17 17:34:55.330 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954217: Jun 17 17:34:55.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954218: Jun 17 17:34:55.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954219: Jun 17 17:34:56.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954220: Jun 17 17:34:56.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954221: Jun 17 17:34:56.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954222: Jun 17 17:34:56.892 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28954223: Jun 17 17:34:56.892 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28954224: Jun 17 17:34:56.892 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954225: Jun 17 17:34:56.892 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954226: Jun 17 17:34:56.892 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28954227: Jun 17 17:34:56.908 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28954228: Jun 17 17:34:56.909 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954229: Jun 17 17:34:56.909 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954230: Jun 17 17:34:56.909 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954231: Jun 17 17:34:56.913 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954232: Jun 17 17:34:56.913 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954233: Jun 17 17:34:56.913 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954234: Jun 17 17:34:56.917 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954235: Jun 17 17:34:56.917 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954236: Jun 17 17:34:56.917 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954237: Jun 17 17:34:56.921 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28954238: Jun 17 17:34:56.921 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28954239: Jun 17 17:34:57.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954240: Jun 17 17:34:57.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954241: Jun 17 17:34:57.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954242: Jun 17 17:34:58.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954243: Jun 17 17:34:58.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954244: Jun 17 17:34:58.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954245: Jun 17 17:34:59.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954246: Jun 17 17:34:59.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954247: Jun 17 17:34:59.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954248: Jun 17 17:35:00.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954249: Jun 17 17:35:00.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954250: Jun 17 17:35:00.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954251: Jun 17 17:35:01.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954252: Jun 17 17:35:01.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954253: Jun 17 17:35:01.332 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954254: Jun 17 17:35:01.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28954255: Jun 17 17:35:01.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28954256: Jun 17 17:35:02.331 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954257: Jun 17 17:35:02.332 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954258: Jun 17 17:35:02.332 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954259: Jun 17 17:35:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28954260: Jun 17 17:35:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406785 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28954261: Jun 17 17:35:02.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517912-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28954262: Jun 17 17:35:02.965 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28954263: Jun 17 17:35:02.965 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533538 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28954264: Jun 17 17:35:02.965 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523759-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28954265: Jun 17 17:35:03.332 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954266: Jun 17 17:35:03.332 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954267: Jun 17 17:35:03.332 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954268: Jun 17 17:35:04.334 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954269: Jun 17 17:35:04.334 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954270: Jun 17 17:35:04.334 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954271: Jun 17 17:35:05.038 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : Begin logging ewtawt data  
28954272: Jun 17 17:35:05.038 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : End logging ewtawt data  
28954273: Jun 17 17:35:05.333 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954274: Jun 17 17:35:05.334 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954275: Jun 17 17:35:05.334 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954276: Jun 17 17:35:06.334 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954277: Jun 17 17:35:06.334 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954278: Jun 17 17:35:06.334 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954279: Jun 17 17:35:07.334 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954280: Jun 17 17:35:07.334 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954281: Jun 17 17:35:07.334 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954282: Jun 17 17:35:08.206 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: CTISetAgentStateReqMsg (Rsrc:Diana.Sazanova InvokeID:533539 State:UNAVAILABLE Forced:True)
28954283: Jun 17 17:35:08.206 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Resource Rsrc: Diana.Sazanova New State:UNAVAILABLE Old State:AVAILABLE Reason code:2
28954284: Jun 17 17:35:08.206 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Rsrc: Diana.Sazanova Contacts:
28954285: Jun 17 17:35:08.206 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Rsrc: Diana.Sazanova PrevState: AVAILABLE PrevStateSet:false
28954286: Jun 17 17:35:08.206 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ESD Rsrcs in ARL of ESD service_desk: 
28954287: Jun 17 17:35:08.206 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ESD Rsrcs in ARL of ESD service_desk_1c: (service_desk_1c Elena.Prudnikova Order:2)(service_desk_1c Fanis.Makhiyanov Order:1)
28954288: Jun 17 17:35:08.206 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ESD Rsrcs in ARL of ESD service_desk_5675756: (service_desk_5675756 Fanis.Makhiyanov Order:1)
28954289: Jun 17 17:35:08.207 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-3] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {AGENT_STATE_EVENT: Socket:Socket[addr=192.168.204.11,port=59290,localport=12028] monitoredDeviceDN:5583, agentDN:5583, agentID:Diana.Sazanova, monitorID = 0, stateDuration = 0, agentstate = UNAVAILABLE, eventreasoncode = 2, agentID = Diana.Sazanova, agentExtension = 5583, agentID_Long = Diana.Sazanova, duration = -1 } to outboundQ
28954290: Jun 17 17:35:08.207 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-3] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {SET_AGENT_STATE_CONF_MSG Socket:Socket[addr=192.168.204.11,port=59290,localport=12028] invokeID:533539 } to outboundQ
28954291: Jun 17 17:35:08.207 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundRsrcStateChangedMsg:Processing msg: OutboundRsrcStateChangedMsg (Rsrc:Diana.Sazanova, state:2, csqID:-1) 
28954292: Jun 17 17:35:08.207 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { AGENT_STATE_EVENT }
28954293: Jun 17 17:35:08.207 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrsMgr:removeFromlicensedWorkingAgentsList():: removed from List : false
28954294: Jun 17 17:35:08.207 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=AGENT_STATE_EVENT, monitorID=0, peripheralID=1, sessionID=0, peripheralType=21, skillGroupState=2, stateDuration=0, skillGroupNumber=-1, skillGroupID=-1, skillGroupPriority=0, agentstate=NOT_READY, eventReasonCode=2, MRDid=1, numTasks=0, agentMode=0, maxTaskLimit=0, ICMAgentID=0, agentAvailabilityStatus=1, numFltSkillGroups=0, CTIClientSignature=null, agentID=Diana.Sazanova, agentExtension=5583, agentInstrument=null, agentID_Long=Diana.Sazanova, duration=-1, nextAgentState=-1 Remask=CRACTIRemaskField [reqMaskInstrument=5583, reqMaskExtension=5583, reqMaskCallID=0, reqMaskFlags=[0, 0, 0, 0, 0, 0, 0, 1], reqCallMask=[0, 0, 0, 0, 0, 0, 0, 1], reqAgentMask=[0, 0, 0, 0, 0, 0, 0, 14]] to various sockets } 
28954295: Jun 17 17:35:08.207 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { SET_AGENT_STATE_CONF }
28954296: Jun 17 17:35:08.208 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=SET_AGENT_STATE_CONF,invokeId=533539 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28954297: Jun 17 17:35:08.208 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517913-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { AGENT_STATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28954298: Jun 17 17:35:08.208 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523760-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { AGENT_STATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28954299: Jun 17 17:35:08.208 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523760-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { SET_AGENT_STATE_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28954300: Jun 17 17:35:08.334 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954301: Jun 17 17:35:08.334 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954302: Jun 17 17:35:08.334 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954303: Jun 17 17:35:09.334 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954304: Jun 17 17:35:09.334 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954305: Jun 17 17:35:09.335 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954306: Jun 17 17:35:10.334 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954307: Jun 17 17:35:10.335 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954308: Jun 17 17:35:10.335 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954309: Jun 17 17:35:10.344 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28954310: Jun 17 17:35:10.344 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.1\.xml
28954311: Jun 17 17:35:10.344 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1442327474.1.xml
28954312: Jun 17 17:35:10.370 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954313: Jun 17 17:35:10.370 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954314: Jun 17 17:35:10.370 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28954315: Jun 17 17:35:11.335 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954316: Jun 17 17:35:11.335 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954317: Jun 17 17:35:11.335 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954318: Jun 17 17:35:11.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28954319: Jun 17 17:35:11.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28954320: Jun 17 17:35:11.921 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28954321: Jun 17 17:35:11.921 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28954322: Jun 17 17:35:11.922 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954323: Jun 17 17:35:11.922 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954324: Jun 17 17:35:11.922 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28954325: Jun 17 17:35:11.941 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28954326: Jun 17 17:35:11.941 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954327: Jun 17 17:35:11.941 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954328: Jun 17 17:35:11.941 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954329: Jun 17 17:35:11.946 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954330: Jun 17 17:35:11.946 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954331: Jun 17 17:35:11.946 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954332: Jun 17 17:35:11.950 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954333: Jun 17 17:35:11.950 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954334: Jun 17 17:35:11.950 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954335: Jun 17 17:35:11.954 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28954336: Jun 17 17:35:11.954 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28954337: Jun 17 17:35:12.335 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954338: Jun 17 17:35:12.335 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954339: Jun 17 17:35:12.335 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954340: Jun 17 17:35:13.335 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954341: Jun 17 17:35:13.335 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954342: Jun 17 17:35:13.335 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954343: Jun 17 17:35:14.335 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954344: Jun 17 17:35:14.335 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954345: Jun 17 17:35:14.336 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954346: Jun 17 17:35:15.335 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954347: Jun 17 17:35:15.336 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954348: Jun 17 17:35:15.336 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954349: Jun 17 17:35:16.336 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954350: Jun 17 17:35:16.336 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954351: Jun 17 17:35:16.336 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954352: Jun 17 17:35:17.336 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954353: Jun 17 17:35:17.336 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954354: Jun 17 17:35:17.336 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954355: Jun 17 17:35:18.336 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954356: Jun 17 17:35:18.336 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954357: Jun 17 17:35:18.336 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954358: Jun 17 17:35:19.336 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954359: Jun 17 17:35:19.336 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954360: Jun 17 17:35:19.336 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954361: Jun 17 17:35:20.336 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954362: Jun 17 17:35:20.337 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954363: Jun 17 17:35:20.337 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954364: Jun 17 17:35:21.336 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954365: Jun 17 17:35:21.337 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954366: Jun 17 17:35:21.337 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954367: Jun 17 17:35:21.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28954368: Jun 17 17:35:21.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28954369: Jun 17 17:35:22.337 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954370: Jun 17 17:35:22.337 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954371: Jun 17 17:35:22.337 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954372: Jun 17 17:35:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28954373: Jun 17 17:35:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406786 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28954374: Jun 17 17:35:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517914-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28954375: Jun 17 17:35:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28954376: Jun 17 17:35:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533540 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28954377: Jun 17 17:35:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523761-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28954378: Jun 17 17:35:23.337 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954379: Jun 17 17:35:23.337 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954380: Jun 17 17:35:23.337 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954381: Jun 17 17:35:24.337 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954382: Jun 17 17:35:24.337 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954383: Jun 17 17:35:24.337 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954384: Jun 17 17:35:25.338 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954385: Jun 17 17:35:25.338 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954386: Jun 17 17:35:25.339 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954387: Jun 17 17:35:26.338 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954388: Jun 17 17:35:26.338 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954389: Jun 17 17:35:26.338 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954390: Jun 17 17:35:26.954 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28954391: Jun 17 17:35:26.954 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28954392: Jun 17 17:35:26.954 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954393: Jun 17 17:35:26.954 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954394: Jun 17 17:35:26.954 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28954395: Jun 17 17:35:26.968 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28954396: Jun 17 17:35:26.968 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954397: Jun 17 17:35:26.968 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954398: Jun 17 17:35:26.968 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954399: Jun 17 17:35:26.972 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954400: Jun 17 17:35:26.972 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954401: Jun 17 17:35:26.973 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954402: Jun 17 17:35:26.976 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954403: Jun 17 17:35:26.976 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954404: Jun 17 17:35:26.977 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954405: Jun 17 17:35:26.981 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28954406: Jun 17 17:35:26.981 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28954407: Jun 17 17:35:27.338 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954408: Jun 17 17:35:27.338 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954409: Jun 17 17:35:27.338 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954410: Jun 17 17:35:28.339 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954411: Jun 17 17:35:28.339 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954412: Jun 17 17:35:28.339 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954413: Jun 17 17:35:28.920 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Running cleanup in ContactMgr
28954414: Jun 17 17:35:28.920 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Cleanup in ContactMgr complete
28954415: Jun 17 17:35:29.339 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954416: Jun 17 17:35:29.339 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954417: Jun 17 17:35:29.339 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954418: Jun 17 17:35:30.339 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954419: Jun 17 17:35:30.339 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954420: Jun 17 17:35:30.339 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954421: Jun 17 17:35:31.339 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954422: Jun 17 17:35:31.339 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954423: Jun 17 17:35:31.339 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954424: Jun 17 17:35:31.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28954425: Jun 17 17:35:31.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28954426: Jun 17 17:35:32.339 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954427: Jun 17 17:35:32.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954428: Jun 17 17:35:32.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954429: Jun 17 17:35:33.339 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954430: Jun 17 17:35:33.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954431: Jun 17 17:35:33.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954432: Jun 17 17:35:33.921 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(253088/1) returns 17030304 [253088/1]
28954433: Jun 17 17:35:33.921 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109536/1) returns 16886752 [109536/1]
28954434: Jun 17 17:35:33.921 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109541/1) returns 16886757 [109541/1]
28954435: Jun 17 17:35:33.921 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109543/1) returns 16886759 [109543/1]
28954436: Jun 17 17:35:33.921 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109555/1) returns 16886771 [109555/1]
28954437: Jun 17 17:35:34.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954438: Jun 17 17:35:34.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954439: Jun 17 17:35:34.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954440: Jun 17 17:35:35.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954441: Jun 17 17:35:35.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954442: Jun 17 17:35:35.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954443: Jun 17 17:35:36.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954444: Jun 17 17:35:36.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954445: Jun 17 17:35:36.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954446: Jun 17 17:35:37.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954447: Jun 17 17:35:37.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954448: Jun 17 17:35:37.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954449: Jun 17 17:35:38.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954450: Jun 17 17:35:38.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954451: Jun 17 17:35:38.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954452: Jun 17 17:35:39.340 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954453: Jun 17 17:35:39.341 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954454: Jun 17 17:35:39.341 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954455: Jun 17 17:35:40.341 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954456: Jun 17 17:35:40.341 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954457: Jun 17 17:35:40.341 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954458: Jun 17 17:35:40.601 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7323-ROUTE_CALL_EV] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl Route Connection=[6150:Internal:1/(P1-cti_manager_new_1) GCID=(1,291766)->ACTIVE]->OFFERED, reason=1, Event= CallCtlConnOfferedEv 6150:Internal:1, cause=100, metacode=129, isMaster=true
28954459: Jun 17 17:35:40.601 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7323-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Just before getUniqueID
28954460: Jun 17 17:35:40.601 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7323-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Originator Protocol Call Ref = 00000000000473B60121567700000000
28954461: Jun 17 17:35:40.602 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7323-ROUTE_CALL_EV] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact -1[null] .setAppContact(12457) from null
28954462: Jun 17 17:35:40.602 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_RECEIVED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - Get Property : 1
28954463: Jun 17 17:35:40.602 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_RECEIVED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - IVR OB Call. Found "OBIVRCALL" in the contact context : false
28954464: Jun 17 17:35:40.602 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7323-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.CallImpl Call.received() JTAPICallContact[id=12457,implId=291766/1,state=STATE_RECEIVED_IDX,inbound=true,App name=NTC_ST_Main,task=null,session=null,seq num=-1,cn=6150,dn=6150,cgn=989660021156,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473B60121567700000000,DestProtocolCallRef=null,TP=null
28954465: Jun 17 17:35:40.602 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7323-ROUTE_CALL_EV] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11120 : ContactSessionChanged received for App FW contact 12457, iefSourceContact is 17068982 [291766/1] (9428)
28954466: Jun 17 17:35:40.602 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7323-ROUTE_CALL_EV] com.cisco.wf.subsystems.rmcm.ICDContactAdapter Ignoring contactSessionChanged because either the new or old session is null
28954467: Jun 17 17:35:40.603 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7323-ROUTE_CALL_EV] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=97,state=IN_USE MDC::init
28954468: Jun 17 17:35:40.603 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7323-ROUTE_CALL_EV] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=97,state=IN_USE ::init: create newMediaManagerImpl 
28954469: Jun 17 17:35:40.605 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7323-ROUTE_CALL_EV] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl Route Connection: [6150:Internal:1/(P1-cti_manager_new_1) GCID=(1,291766)->ACTIVE]->OFFERED, CTI Port selected: TP[id=3,implId=614002,state=IN_USE]
28954470: Jun 17 17:35:40.616 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Just before getUniqueID
28954471: Jun 17 17:35:40.616 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Originator Protocol Call Ref = 00000000000473B60121567700000000
28954472: Jun 17 17:35:40.616 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver AddressCallObserver:ConnCreatedEv: Protocol Call Ref = 00000000000473B60121567700000000
28954473: Jun 17 17:35:40.616 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Set the OrigProtocolCallRef to 00000000000473B60121567700000000
28954474: Jun 17 17:35:40.616 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver AddressCallObserver:ConnCreatedEv: Protocol Call Ref = null
28954475: Jun 17 17:35:40.616 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Set the OrigProtocolCallRef to null
28954476: Jun 17 17:35:40.616 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Just before getUniqueID
28954477: Jun 17 17:35:40.616 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Originator Protocol Call Ref = 00000000000473B60121567800000000
28954478: Jun 17 17:35:40.616 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver AddressCallObserver:ConnCreatedEv: Protocol Call Ref = 00000000000473B60121567800000000
28954479: Jun 17 17:35:40.616 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7323-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.CallImpl Call.associated() JTAPICallContact[id=12457,implId=291766/1,state=STATE_RECEIVED_IDX,inbound=true,App name=NTC_ST_Main,task=null,session=46000016017,seq num=0,cn=6150,dn=6150,cgn=989660021156,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473B60121567700000000,DestProtocolCallRef=null,TP=614002]
28954480: Jun 17 17:35:40.617 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7323-ROUTE_CALL_EV] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl Route Connection: [6150:Internal:1/(P1-cti_manager_new_1) GCID=(1,291766)->ACTIVE]->OFFERED has 1 current sessions active.
28954481: Jun 17 17:35:40.617 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Set the OrigProtocolCallRef to 00000000000473B60121567800000000
28954482: Jun 17 17:35:40.617 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100581-CALL_EVENT_LOG:614002] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl  Got CallActiveEv, ConnCreatedEv 6150:Internal:1, ConnInProgressEv 6150:Internal:1, CallCtlConnOfferedEv 6150:Internal:1, ConnCreatedEv 989660021156::2, ConnConnectedEv 989660021156::2, CallCtlConnEstablishedEv 989660021156::2, ConnCreatedEv 614002:Internal:1,  events on the AddressCallObserver.
28954483: Jun 17 17:35:40.617 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100582-CALL_CONN_OFFERED:614002] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID: 12457, MediaID: 291766/1 CallCtlConnOfferedEv received for CTI Port: 614002, lastRedirectedAddress: 6150
28954484: Jun 17 17:35:40.620 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100583-CALL_EVENT_LOG:614002] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl  Got ConnInProgressEv 614002:Internal:1, CallCtlConnOfferedEv 614002:Internal:1,  events on the AddressCallObserver.
28954485: Jun 17 17:35:40.621 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100585-CALL_EVENT_LOG:614002] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12457 MediaId:291766/1 Got CallObservationEndedEv,  events on the AddressCallObserver.
28954486: Jun 17 17:35:40.622 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100586-CONN_DISCONNECTED] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl RP[num=6150], conn=[6150:Internal:1/(P1-cti_manager_new_1) GCID=(1,291766)->ACTIVE]->DISCONNECTED, event=CallCtlConnDisconnectedEv 6150:Internal:1, cause=CAUSE_NORMAL[100], meta=META_CALL_REMOVING_PARTY[131]
28954487: Jun 17 17:35:40.622 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100584-CALL_EVENT_LOG:614002] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12457 MediaId:291766/1 Got ConnDisconnectedEv 6150:Internal:1, CallCtlConnDisconnectedEv 6150:Internal:1,  events on the AddressCallObserver.
28954488: Jun 17 17:35:40.624 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100582-CALL_CONN_OFFERED:614002] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID: 12457, MediaID: 291766/1 Accepting call for CTI Route Point: 6150 on CTI Port: 614002, ciscoCause=0
28954489: Jun 17 17:35:40.625 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614002-55-731-TERM_CONN_EV:614002] com.cisco.wf.subsystems.jtapi.CallImpl Call.accepted() JTAPICallContact[id=12457,implId=291766/1,state=STATE_ACCEPTED_IDX,inbound=true,App name=NTC_ST_Main,task=null,session=46000016017,seq num=0,cn=6150,dn=6150,cgn=989660021156,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473B60121567800000000,DestProtocolCallRef=null,TP=614002]
28954490: Jun 17 17:35:40.625 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614002-55-731-TERM_CONN_EV:614002] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12457 MediaId:291766/1, TerminalConnection to Terminal: IVR__614002 is RINGING, [614002:Internal:1/(P1-cti_manager_new_1) GCID=(1,291766)->ACTIVE]->ALERTING
28954491: Jun 17 17:35:40.625 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614002-55-731-TERM_CONN_EV:614002] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12457 MediaId:291766/1 com.cisco.jtapi.CiscoTermInServiceEvImpl received
28954492: Jun 17 17:35:40.627 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614002-55-731-TERM_CONN_EV:614002] com.cisco.wf.subsystems.jtapi.CallImpl Call.attributed() JTAPICallContact[id=12457,implId=291766/1,state=STATE_ATTRIBUTED_IDX,inbound=true,App name=NTC_ST_Main,task=null,session=46000016017,seq num=0,cn=6150,dn=6150,cgn=989660021156,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473B60121567800000000,DestProtocolCallRef=null,TP=614002]
28954493: Jun 17 17:35:40.627 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_ENG_TASKS-31-28-TASK:0x60db8c891_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11120 : ContactAttributed received for App FW contact 12457, iefSourceContact is 17068982 [291766/1] (9428)
28954494: Jun 17 17:35:40.627 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614002-55-731-TERM_CONN_EV:614002] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12457 MediaId:291766/1 Task:26000017553 associated with Task ID: 26000017553
28954495: Jun 17 17:35:40.627 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_ENG_TASKS-31-28-TASK:0x60db8c891_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.rmcm.ICDContactAdapter check Attrib : isAdapterActive set to true
28954496: Jun 17 17:35:40.627 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_ENG_TASKS-31-28-TASK:0x60db8c891_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.rmcm.ICDContactAdapter Successfully obtained a CTIPort as handler for SessionMsgs 
28954497: Jun 17 17:35:40.627 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionOfferedMsg (Rsrc:null ID:null Type:IAQ)
28954498: Jun 17 17:35:40.627 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.addResourceToContact(291766/1, 614002)
28954499: Jun 17 17:35:40.627 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.addContactToCTIPort, port: 614002 contact ID: 291766/1
28954500: Jun 17 17:35:40.627 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291766/1) returns null
28954501: Jun 17 17:35:40.628 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CTIPort adding RmCm contact with call ID 291766/1 (17068982) to session 46000016017
28954502: Jun 17 17:35:40.628 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.addRmCmContact(291766/1/17068982, 17068982 [291766/1])
28954503: Jun 17 17:35:40.628 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact Making Monitoring flag=true  old flag value =false
28954504: Jun 17 17:35:40.628 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactCreatedEventReqMsg Contact12457
28954505: Jun 17 17:35:40.628 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291766/1] 17068982 ContactEventsGenerator: Posting the ContactCreatedEvent contact type IAQ session 46000016017 session seq num 0
28954506: Jun 17 17:35:40.628 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactPresentedEventReqMsg Contact12457
28954507: Jun 17 17:35:40.628 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291766/1] 17068982 ContactEventsGenerator: Posting the ContactPresentedEvent Resource 614002 contact type IAQ Secondary call ID 291766/1 session 46000016017 session seq num 0 isRedirectFromWF false
28954508: Jun 17 17:35:40.628 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614002
28954509: Jun 17 17:35:40.628 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614002
28954510: Jun 17 17:35:40.628 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614002
28954511: Jun 17 17:35:40.629 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 614002:false
28954512: Jun 17 17:35:40.629 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-15] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {BEGIN_CALL_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17068982, callType: 1, connDeviceID: 614002, ani: 989660021156, dnis: 6150, dialedNumber: 6150, callerEnteredDigits: null, callVar_1: null, callVar_2: null, callVar_3: null, callVar_4: null, callVar_5: null, callVar_6: null, callVar_7: null, callVar_8: null, callVar_9: null, callVar_10: null, wrapupData:  } to outboundQ
28954513: Jun 17 17:35:40.629 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-15] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 989660021156
28954514: Jun 17 17:35:40.629 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-15] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 989660021156
28954515: Jun 17 17:35:40.629 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-15] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 989660021156
28954516: Jun 17 17:35:40.630 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-15] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 989660021156:false
28954517: Jun 17 17:35:40.630 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-15] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: got contactPresented from CTI port
28954518: Jun 17 17:35:40.630 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-15] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614002
28954519: Jun 17 17:35:40.630 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-15] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614002
28954520: Jun 17 17:35:40.630 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-15] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614002
28954521: Jun 17 17:35:40.630 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-15] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 614002:false
28954522: Jun 17 17:35:40.630 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-15] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=1
28954523: Jun 17 17:35:40.630 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-15] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28954524: Jun 17 17:35:40.630 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-15] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DELIVERED_EVENT: Socket:Socket: null monitoredDeviceDN:614002, connectionCallID: 17068982, lineType: 3, skillGroupNumber: -1, serviceNumber: 0, alertingDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535, localConnectionState: 2, eventCause: 22, connectionDeviceID: 614002, alertingDeviceID: 614002, callingDeviceID: 989660021156, calledDeviceID: 614002, lastRedirectDeviceID: null, secondaryCallID: 0, ani: 989660021156, dnis: 6150, userToUserInfo: null, dialedNumber: 6150, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData: null } to outboundQ
28954525: Jun 17 17:35:40.631 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { BEGIN_CALL_EVENT }
28954526: Jun 17 17:35:40.631 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=BEGIN_CALL_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17068982, calledPartyDisposition: 0, connectionDeviceID: 614002, ani: 989660021156, dnis: 6150, dialedNumber: null, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData:  to various sockets } 
28954527: Jun 17 17:35:40.631 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DELIVERED_EVENT }
28954528: Jun 17 17:35:40.631 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DELIVERED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, connectionCallID: 17068982, lineHandle: 65535, lineType: 3, serviceNumber: 0, serviceID: -1, skillGroupNumber: -1, skillGroupID: -1, skillGroupPriority: 0, alertingDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535, localConnectionState: 2, eventCause: 22, connectionDeviceID: 614002, alertingDeviceID: 614002, callingDeviceID: 989660021156, calledDeviceID: 614002, lastRedirectDeviceID: null, secondaryConnectionCallID: 0, ani: 989660021156, dnis: 6150, userToUserInfo: null, dialedNumber: 6150, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData: , remasks: [] to various sockets } 
28954529: Jun 17 17:35:40.631 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517915-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { BEGIN_CALL_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17068982 } 
28954530: Jun 17 17:35:40.631 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523762-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { BEGIN_CALL_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17068982 } 
28954531: Jun 17 17:35:40.631 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517915-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DELIVERED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17068982 } 
28954532: Jun 17 17:35:40.631 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523762-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DELIVERED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17068982 } 
28954533: Jun 17 17:35:40.993 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-2] com.cisco.manager.impl.ManagerValve *** ManagerValve => invoke(): servletPath = /RestDay.txt
28954534: Jun 17 17:35:40.993 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-2] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /scripts/
28954535: Jun 17 17:35:40.993 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-2] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /sscripts/
28954536: Jun 17 17:35:40.993 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-2] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /prompts/
28954537: Jun 17 17:35:40.993 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-2] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /sprompts/
28954538: Jun 17 17:35:40.993 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-2] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /grammars/
28954539: Jun 17 17:35:40.993 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-2] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /sgrammars/
28954540: Jun 17 17:35:40.993 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-2] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /documents/
28954541: Jun 17 17:35:40.993 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-2] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /sdocuments/
28954542: Jun 17 17:35:40.993 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-2] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /
28954543: Jun 17 17:35:40.994 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-2] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() matched! prefix = /
28954544: Jun 17 17:35:41.015 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614002-55-731-TERM_CONN_EV:614002] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12457 MediaId:291766/1 Task:26000017553, TerminalConnection to Terminal: IVR__614002 is ACTIVE
28954545: Jun 17 17:35:41.015 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614002-55-731-TERM_CONN_EV:614002] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11120 : ContactAccepted received for App FW contact 12457, iefSourceContact is 17068982 [291766/1] (9428)
28954546: Jun 17 17:35:41.015 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionActiveMsg (Rsrc:null ID:291766/1 Type:IAQ)
28954547: Jun 17 17:35:41.015 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614002-55-731-TERM_CONN_EV:614002] com.cisco.wf.subsystems.jtapi.CallImpl Call.answered() JTAPICallContact[id=12457,implId=291766/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017553,session=46000016017,seq num=0,cn=6150,dn=6150,cgn=989660021156,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473B60121567800000000,DestProtocolCallRef=null,TP=614002]
28954548: Jun 17 17:35:41.015 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291766/1) returns 17068982 [291766/1]
28954549: Jun 17 17:35:41.015 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.removeContactFromCTIPort, port: 614002
28954550: Jun 17 17:35:41.016 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.addResourceToContact(291766/1, 614002)
28954551: Jun 17 17:35:41.016 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.addContactToCTIPort, port: 614002 contact ID: 291766/1
28954552: Jun 17 17:35:41.016 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactConnectedEventReqMsg Contact12457
28954553: Jun 17 17:35:41.017 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl
28954554: Jun 17 17:35:41.017 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291766/1] 17068982 ContactEventsGenerator: Posting the ContactConnectedEvent Resource 614002 contact type IAQ session 46000016017 session seq num 0
28954555: Jun 17 17:35:41.017 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12457 MediaId:291766/1 Task:26000017553 com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl received
28954556: Jun 17 17:35:41.017 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CiscoMediaOpenLogicalChannelEv event received 
28954557: Jun 17 17:35:41.017 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler:got contactConnected from CTI port
28954558: Jun 17 17:35:41.017 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler CRACTIEventHandler: for CallEstablishedEventMsg get EventReasonCode from CallEventData (-1)
28954559: Jun 17 17:35:41.017 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStartedEvImpl
28954560: Jun 17 17:35:41.017 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 989660021156
28954561: Jun 17 17:35:41.017 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12457 MediaId:291766/1 Task:26000017553 com.cisco.jtapi.CiscoRTPOutputStartedEvImpl received
28954562: Jun 17 17:35:41.018 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614002-55-731-OPEN_LOGICAL_CHANNEL:614002] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CiscoMediaOpenLogicalChannelEv Setting IPv4 address  
28954563: Jun 17 17:35:41.018 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 989660021156
28954564: Jun 17 17:35:41.018 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 989660021156
28954565: Jun 17 17:35:41.018 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 989660021156:false
28954566: Jun 17 17:35:41.018 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=1
28954567: Jun 17 17:35:41.018 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28954568: Jun 17 17:35:41.018 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_ESTABLISHED_EVENT: Socket:Socket: null monitoredDeviceDN:614002, connectionCallID: 17068982, lineType: 3, monitoredDeviceDN: 614002, eventReasonCode: 22, serviceNumber: 0, skillGroupNumber: -1, answeringDeviceID: 614002, callingDeviceID: 989660021156, calledDeviceID: 614002, lastRedirectDeviceID: null, answeringDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535 } to outboundQ
28954569: Jun 17 17:35:41.035 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_ESTABLISHED_EVENT }
28954570: Jun 17 17:35:41.035 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_ESTABLISHED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, ConnectionCallID: 17068982, lineHandle: 65535, lineType: 3, serviceNumber: 0, serviceID: -1, skillGroupNumber: -1, skillGroupID: -1, skillGroupPriority: 0, answeringDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535, localConnectionState: 3, eventCause: 22, monitoredDeviceDN: 614002, answeringDeviceID: 614002, calledDeviceID: 614002, callingDeviceID: 989660021156, lastRedirectDeviceID: null, remasks: [] to various sockets } 
28954571: Jun 17 17:35:41.036 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517916-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_ESTABLISHED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17068982 } 
28954572: Jun 17 17:35:41.036 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523763-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_ESTABLISHED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17068982 } 
28954573: Jun 17 17:35:41.038 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614002-55-731-OPEN_LOGICAL_CHANNEL:614002] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=97,state=IN_USE IPv6 new API setPortForLocalSource 3 args
28954574: Jun 17 17:35:41.038 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614002-55-731-OPEN_LOGICAL_CHANNEL:614002] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=97,state=IN_USE Local in Prop = com.cisco.dialog.RTPPropertiesImpl$Input@1696e6d
28954575: Jun 17 17:35:41.040 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStartedEvImpl
28954576: Jun 17 17:35:41.040 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12457 MediaId:291766/1 Task:26000017553 com.cisco.jtapi.CiscoRTPInputStartedEvImpl received
28954577: Jun 17 17:35:41.041 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-28-TASK:0x60db8c891_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=97,state=IN_USE MDC::set: com.cisco.wf.cmt.dialogs.CMTPlayPromptDialogImpl@d0f66e enter OK
28954578: Jun 17 17:35:41.041 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-28-TASK:0x60db8c891_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.cmt.dialogs.CMTDialogImpl init:: flushDTMF=true DTMFBuffer.size=0
28954579: Jun 17 17:35:41.341 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954580: Jun 17 17:35:41.341 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954581: Jun 17 17:35:41.341 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954582: Jun 17 17:35:41.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28954583: Jun 17 17:35:41.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28954584: Jun 17 17:35:41.981 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28954585: Jun 17 17:35:41.981 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28954586: Jun 17 17:35:41.981 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954587: Jun 17 17:35:41.981 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954588: Jun 17 17:35:41.981 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28954589: Jun 17 17:35:41.996 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28954590: Jun 17 17:35:41.996 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954591: Jun 17 17:35:41.996 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954592: Jun 17 17:35:41.996 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954593: Jun 17 17:35:42.000 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954594: Jun 17 17:35:42.001 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954595: Jun 17 17:35:42.001 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954596: Jun 17 17:35:42.013 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954597: Jun 17 17:35:42.013 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954598: Jun 17 17:35:42.013 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954599: Jun 17 17:35:42.018 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28954600: Jun 17 17:35:42.018 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28954601: Jun 17 17:35:42.341 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954602: Jun 17 17:35:42.341 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954603: Jun 17 17:35:42.341 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954604: Jun 17 17:35:42.371 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStoppedEvImpl
28954605: Jun 17 17:35:42.372 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12457 MediaId:291766/1 Task:26000017553 com.cisco.jtapi.CiscoRTPInputStoppedEvImpl received
28954606: Jun 17 17:35:42.372 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl
28954607: Jun 17 17:35:42.372 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12457 MediaId:291766/1 Task:26000017553 com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl received
28954608: Jun 17 17:35:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28954609: Jun 17 17:35:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406787 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28954610: Jun 17 17:35:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517917-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28954611: Jun 17 17:35:42.573 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614002-55-731-TERM_CONN_EV:614002] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12457 MediaId:291766/1 Task:26000017553 gets TermConnDroppedEv, meta code:132, cause code:100
28954612: Jun 17 17:35:42.573 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614002-55-731-TERM_CONN_EV:614002] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12457 MediaId:291766/1 Task:26000017553, TerminalConnection to Terminal: IVR__614002 is DROPPED, 291766/1
28954613: Jun 17 17:35:42.573 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614002-55-731-TERM_CONN_EV:614002] com.cisco.wf.subsystems.jtapi.CallImpl CallID:12457 MediaId:291766/1 is removed from call session mapping in Session[id=001-0xab5d08a91,parent=null,active=true,state=SESSION_IN_USE,time=1560782140602], result:true
28954614: Jun 17 17:35:42.575 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_APP_MGR_TASK-3-1434-CONTACT_INACTIVE_INJECT] com.cisco.wf.cmt.dialogs.CMTDialogImpl --------- com.cisco.wf.cmt.dialogs.CMTPlayPromptDialogImpl@d0f66e::interrupt ... com.cisco.app.impl.ContactInactiveInterruption: Contact id: 12457, Contact terminated remotely
28954615: Jun 17 17:35:42.575 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614002-55-731-TERM_CONN_EV:614002] com.cisco.wf.subsystems.jtapi.CallImpl Call.abandoned() JTAPICallContact[id=12457,implId=291766/1,state=STATE_ABANDONED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017553,session=46000016017,seq num=0,cn=6150,dn=6150,cgn=989660021156,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473B60121567800000000,DestProtocolCallRef=null,TP=614002]
28954616: Jun 17 17:35:42.576 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614002-55-731-TERM_CONN_EV:614002] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12457 MediaId:291766/1 Task:26000017553, released TP[type=Cisco CTI Port,id=3,implId=614002,active=false,state=IDLE] from 6150, and releasing udpPort 24814
28954617: Jun 17 17:35:42.576 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614002-55-731-TERM_CONN_EV:614002] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12457 MediaId:291766/1 Task:26000017553 com.cisco.jtapi.TermObservationEndedEvImpl received
28954618: Jun 17 17:35:42.783 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7299-NOTIFY_IDLE] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=97,state=IDLE MDC::abort wait, dialog=com.cisco.wf.cmt.dialogs.CMTPlayPromptDialogImpl@d0f66e
28954619: Jun 17 17:35:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28954620: Jun 17 17:35:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533541 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28954621: Jun 17 17:35:42.963 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523764-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28954622: Jun 17 17:35:42.984 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-28-TASK:0x60db8c891_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=97,state=IDLE MDC::clear com.cisco.wf.cmt.dialogs.CMTPlayPromptDialogImpl@d0f66e abortWaiting=true
28954623: Jun 17 17:35:42.984 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-28-TASK:0x60db8c891_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=97,state=IDLE MDC::clear abortWaiting.notify()
28954624: Jun 17 17:35:42.984 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7299-NOTIFY_IDLE] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=97,state=IDLE MDC::abort: return after waiting
28954625: Jun 17 17:35:42.984 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7299-NOTIFY_IDLE] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=97,state=IDLE MediaManager resetted.
28954626: Jun 17 17:35:43.341 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954627: Jun 17 17:35:43.341 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954628: Jun 17 17:35:43.341 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954629: Jun 17 17:35:44.341 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954630: Jun 17 17:35:44.341 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954631: Jun 17 17:35:44.341 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954632: Jun 17 17:35:44.574 GMT+300 %MIVR-LIB_EVENT-5-TOO_LONG_IN_QUEUE: [MIVR_CONTACT_MGR_CLOCK-9-0-FINAL_EVENT_12457] com.cisco.manager.impl.ManagerManagerImpl.EventLoggerImpl Event queue time exceeded: Event=com.cisco.call.CallEvent[CALL_DISCONNECTED,state=CALL_DISCONNECTED,isRemote=true,task=AppTask[id=0x60db8c891,time=1560782140625,state=ABORTED,exception=com.cisco.contact.ContactInactiveException: Contact id: 12457, Channel id: 97, Contact is in Terminated/Connected state,active=false,aborting=com.cisco.contact.ContactInactiveException: Contact id: 12457, Channel id: 97, Contact is in Terminated/Connected state,app=App[name=NTC_ST_Main,type=Cisco Script Application,id=0,desc=NTC_ST_Main,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2018-06-01 17:27:16.0,recordId=197,desc=NTC_ST_Main,name=NTC_ST_Main,type=Cisco Script Application,id=0,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef],defaultScript=,vars=null,defaultVars=null]]],trigger=ContactApplicationTrigger[time=1560782140625,locale=ru_RU,cfg=JTAPITriggerConfig[schema=ApplicationTriggerConfig,time=2016-07-29 16:37:15.0,recordId=90,desc=Cisco JTAPI Trigger,name=6150,type=Cisco JTAPI Trigger,appName=NTC_ST_Main,enabled=true,sessions=10,idleTimeout=5000,locale=ru_RU,parms={},taskGroups=[],controlClass=class com.cisco.call.CallControlChannel,controlGroupId=2,contactGroups=[GroupInfo[class=com.cisco.dialog.DialogChannel,id=0]],dn=6150,redirectCSS=default,cmDeviceName=NTC_ST_Main,cmDeviceInvalid=false,cmDescription=NTC_ST_Main,cmDevicePoolUUID={1B1B9EB6-7803-11D3-BDF0-00108302EAD1},cmDevicePoolName=Default,cmCallingSearchSpaceUUID={64880b65-1d01-a383-2219-d5121c7f195b},cmCallingSearchSpaceName=Generated_CSS_I_E,cmLocationUUID={29C5C1C4-8871-4D1E-8394-0B9181E8C54D},cmLocationName=Hub_None,cmPartitionUUID={F3DB8B90-D7BA-4E3E-8D84-440C7DBFE77C},cmPartitionName=Internal,cmVoiceMailProfileUUID=,cmVoiceMailProfileName=None,cmCallPickUpGroupUUID=,cmCallPickUpGroupName=,cmDisplay=,cmExternalPhNumMask=,cmFwdBusyVM=false,cmFwdBusyDest=,cmFwdBusyCSSUUID=,cmFwdBusyCSSName=None,cmAlertingNameAscii=,cmPresenceGroupUUID=ad243d17-98b4-4118-8feb-5ff2e1b781ac,cmPresenceGroupName=Standard Presence group,campaignID=-1],contact=JTAPICallContact[id=12457,implId=291766/1,state=STATE_ABANDONED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017553,session=46000016017,seq num=0,cn=6150,dn=6150,cgn=989660021156,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473B60121567800000000,DestProtocolCallRef=null,TP=614002]],task=com.cisco.wfframework.engine.core.WFEngineWorkflowDebugTask@5adcaf,default=null],isRemote=true,contactImplId=291766/1,lastContactImplId=291766/1,session=Session[id=001-0xab5d08a91,parent=null,active=false,state=SESSION_DISPOSED,time=1560782140602],lastSession=Session[id=001-0xab5d08a91,parent=null,active=false,state=SESSION_DISPOSED,time=1560782140602],contactSeqNum=0,lastContactSeqNum=0] on JTAPICallContact[id=12457,implId=291766/1,state=STATE_ABANDONED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017553,session=46000016017,seq num=0,cn=6150,dn=6150,cgn=989660021156,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473B60121567800000000,DestProtocolCallRef=null,TP=614002] at Mon Jun 17 17:35:42 GMT+03:00 2019,Queue Time=2001
28954633: Jun 17 17:35:44.574 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_CONTACT_MGR_CLOCK-9-0-FINAL_EVENT_12457] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11120 : ContactTerminated received for App FW contact 12457, iefSourceContact is 17068982 [291766/1] (9428)
28954634: Jun 17 17:35:44.575 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionTerminatedMsg (Rsrc:null ID:291766/1 Type:IAQ Cause:INVALID Abort Exception:null)
28954635: Jun 17 17:35:44.575 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291766/1) returns 17068982 [291766/1]
28954636: Jun 17 17:35:44.575 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.removeContactResourceTuple(291766/1) removing resource 614002
28954637: Jun 17 17:35:44.575 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_TERMINATED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - Get Property : 1
28954638: Jun 17 17:35:44.575 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.removeContactFromCTIPort, port: 614002
28954639: Jun 17 17:35:44.575 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_TERMINATED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - IVR OB Call. Found "OBIVRCALL" in the contact context : false
28954640: Jun 17 17:35:44.575 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291766/1) returns 17068982 [291766/1]
28954641: Jun 17 17:35:44.575 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17068982[291766/1] (9428) .removeConnectedResource(614002)
28954642: Jun 17 17:35:44.575 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17068982[291766/1] (9428) .dequeueAll(CALLER_DROPPED)
28954643: Jun 17 17:35:44.575 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CTIPort rsrc is null in CTIPort 0 .processSessionTerminatedMsg() for App FW contact 12457, iefSourceContact is 17068982 [291766/1] (9428)
28954644: Jun 17 17:35:44.575 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireRsrcDisconnectedEventReqMsg Contact12457
28954645: Jun 17 17:35:44.575 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291766/1] 17068982 ContactEventsGenerator: Posting the ContactRsrcDisconnectedEvent Resource 614002 contact type IAQ session 46000016017 session seq num 0
28954646: Jun 17 17:35:44.575 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CTIPort rsrc is null in ICDContactAdapter 0 .cancelSessionForContact(17068982 [291766/1])
28954647: Jun 17 17:35:44.575 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-19] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=1
28954648: Jun 17 17:35:44.575 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-19] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28954649: Jun 17 17:35:44.576 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-19] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_CONNECTION_CLEARED_EVENT: Socket:Socket: null monitoredDeviceDN:614002, connectionCallID: 17068982, monitoredDeviceDN: 614002, releasingDeviceID: 614002, releasingDeviceType: 73 } to outboundQ
28954650: Jun 17 17:35:44.576 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_CONNECTION_CLEARED_EVENT }
28954651: Jun 17 17:35:44.576 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDisconnectedEventReqMsg Contact12457
28954652: Jun 17 17:35:44.576 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_CONNECTION_CLEARED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, connectionCallID: 17068982, releasingDeviceType: 73, localConnectionState: 65535, eventCause: 28, monitoredDeviceDN: 614002, releasingDeviceID: 614002, remasks: [] to various sockets } 
28954653: Jun 17 17:35:44.576 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator ContactEventsGenerator: session is null in RsrcMgr.cleanup  and App FW contact 12457, so not removing mapping ID
28954654: Jun 17 17:35:44.576 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.removeRmCmContact(291766/1)
28954655: Jun 17 17:35:44.576 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291766/1] 17068982 ContactEventsGenerator: Posting the ContactDisconnectedEvent contact type IAQ, session 46000016017, session seq num 0, rejReason 1, abortReason null
28954656: Jun 17 17:35:44.576 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.DequeueContactReqMsg Contact12457
28954657: Jun 17 17:35:44.576 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17068982[291766/1] (9428) .setIaqState(NOT_IN_QUEUE) from NOT_IN_QUEUE
28954658: Jun 17 17:35:44.576 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517918-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CONNECTION_CLEARED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17068982 } 
28954659: Jun 17 17:35:44.576 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523765-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CONNECTION_CLEARED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17068982 } 
28954660: Jun 17 17:35:44.576 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=1
28954661: Jun 17 17:35:44.576 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28954662: Jun 17 17:35:44.577 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_CLEARED_EVENT: Socket:Socket: null monitoredDeviceDN:, connectionCallID: 17068982, localConnectionState: 0, eventCause: 65535, connectionDeviceID:  } to outboundQ
28954663: Jun 17 17:35:44.577 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 989660021156
28954664: Jun 17 17:35:44.577 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 989660021156
28954665: Jun 17 17:35:44.577 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 989660021156
28954666: Jun 17 17:35:44.577 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 989660021156:false
28954667: Jun 17 17:35:44.577 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 6150:true
28954668: Jun 17 17:35:44.577 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {END_CALL_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17068982 } to outboundQ
28954669: Jun 17 17:35:44.578 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17068982[291766/1] (9428) .setIaqState(NOT_IN_QUEUE) from NOT_IN_QUEUE
28954670: Jun 17 17:35:44.578 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291766/1] 17068982 ContactEventsGenerator: Posting the ContactDequeuedAllEvent reason code CALLER_DROPPED contact type IAQ session 46000016017 session seq num 0
28954671: Jun 17 17:35:44.578 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.CallContact conferenceQueued flag is: false call contact: 291766/1
28954672: Jun 17 17:35:44.578 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_CLEARED_EVENT }
28954673: Jun 17 17:35:44.578 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_CLEARED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, ConnectionCallID: 17068982, localConnectionState: 0, eventCause: 65535, connectionDeviceID: , remasks: [] to various sockets } 
28954674: Jun 17 17:35:44.578 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { END_CALL_EVENT }
28954675: Jun 17 17:35:44.578 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=END_CALL_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, connectionCallID: 17068982, connectionDeviceID:  to various sockets } 
28954676: Jun 17 17:35:44.578 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517919-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CLEARED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17068982 } 
28954677: Jun 17 17:35:44.578 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523766-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CLEARED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17068982 } 
28954678: Jun 17 17:35:44.579 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523766-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { END_CALL_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17068982 } 
28954679: Jun 17 17:35:44.579 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517919-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { END_CALL_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17068982 } 
28954680: Jun 17 17:35:45.341 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954681: Jun 17 17:35:45.342 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954682: Jun 17 17:35:45.342 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954683: Jun 17 17:35:46.342 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954684: Jun 17 17:35:46.342 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954685: Jun 17 17:35:46.342 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954686: Jun 17 17:35:47.342 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954687: Jun 17 17:35:47.342 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954688: Jun 17 17:35:47.342 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954689: Jun 17 17:35:48.342 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954690: Jun 17 17:35:48.342 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954691: Jun 17 17:35:48.342 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954692: Jun 17 17:35:49.342 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954693: Jun 17 17:35:49.342 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954694: Jun 17 17:35:49.342 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954695: Jun 17 17:35:50.342 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954696: Jun 17 17:35:50.343 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954697: Jun 17 17:35:50.343 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954698: Jun 17 17:35:51.343 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954699: Jun 17 17:35:51.343 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954700: Jun 17 17:35:51.343 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954701: Jun 17 17:35:51.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28954702: Jun 17 17:35:51.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28954703: Jun 17 17:35:52.343 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954704: Jun 17 17:35:52.343 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954705: Jun 17 17:35:52.344 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954706: Jun 17 17:35:53.344 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954707: Jun 17 17:35:53.344 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954708: Jun 17 17:35:53.344 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954709: Jun 17 17:35:54.344 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954710: Jun 17 17:35:54.344 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954711: Jun 17 17:35:54.344 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954712: Jun 17 17:35:55.190 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor posting OutboundGetContactsReqMsg for CSQID:3
28954713: Jun 17 17:35:55.190 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor: Thread[Thread-40191,5,MXXX]
28954714: Jun 17 17:35:55.190 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:isRequestingContacts() for CSQ 3 returns true
28954715: Jun 17 17:35:55.190 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNrGetContactsReqSent() for CSQ 3 returns 0
28954716: Jun 17 17:35:55.190 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 nr of contactReqMsg requested 0
28954717: Jun 17 17:35:55.190 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 numContactsToRequest = 0
28954718: Jun 17 17:35:55.273 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.ClusterMsgMgr ClusterMsgMgr.isMaster() returns true
28954719: Jun 17 17:35:55.274 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:we are master and DB Publisher is up
28954720: Jun 17 17:35:55.274 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:OB state: 2 and about to check RmCm state
28954721: Jun 17 17:35:55.274 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:RmCm is up
28954722: Jun 17 17:35:55.274 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: # of campaigns =1
28954723: Jun 17 17:35:55.274 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: ENABLED campaign id=11 startTime=300 currentGMTTime=875 endTime=1080
28954724: Jun 17 17:35:55.274 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28954725: Jun 17 17:35:55.345 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954726: Jun 17 17:35:55.345 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954727: Jun 17 17:35:55.346 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954728: Jun 17 17:35:56.345 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954729: Jun 17 17:35:56.346 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954730: Jun 17 17:35:56.346 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954731: Jun 17 17:35:57.018 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28954732: Jun 17 17:35:57.018 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28954733: Jun 17 17:35:57.018 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954734: Jun 17 17:35:57.018 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954735: Jun 17 17:35:57.018 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28954736: Jun 17 17:35:57.032 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28954737: Jun 17 17:35:57.032 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954738: Jun 17 17:35:57.032 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954739: Jun 17 17:35:57.032 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954740: Jun 17 17:35:57.037 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954741: Jun 17 17:35:57.037 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954742: Jun 17 17:35:57.037 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954743: Jun 17 17:35:57.041 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954744: Jun 17 17:35:57.041 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954745: Jun 17 17:35:57.041 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954746: Jun 17 17:35:57.045 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28954747: Jun 17 17:35:57.045 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28954748: Jun 17 17:35:57.346 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954749: Jun 17 17:35:57.346 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954750: Jun 17 17:35:57.346 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954751: Jun 17 17:35:58.346 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954752: Jun 17 17:35:58.346 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954753: Jun 17 17:35:58.346 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954754: Jun 17 17:35:59.346 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954755: Jun 17 17:35:59.346 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954756: Jun 17 17:35:59.346 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954757: Jun 17 17:36:00.346 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954758: Jun 17 17:36:00.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954759: Jun 17 17:36:00.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954760: Jun 17 17:36:01.346 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954761: Jun 17 17:36:01.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954762: Jun 17 17:36:01.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954763: Jun 17 17:36:01.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28954764: Jun 17 17:36:01.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28954765: Jun 17 17:36:02.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954766: Jun 17 17:36:02.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954767: Jun 17 17:36:02.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954768: Jun 17 17:36:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28954769: Jun 17 17:36:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406788 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28954770: Jun 17 17:36:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517920-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28954771: Jun 17 17:36:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28954772: Jun 17 17:36:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533542 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28954773: Jun 17 17:36:02.963 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523767-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28954774: Jun 17 17:36:03.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954775: Jun 17 17:36:03.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954776: Jun 17 17:36:03.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954777: Jun 17 17:36:04.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954778: Jun 17 17:36:04.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954779: Jun 17 17:36:04.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954780: Jun 17 17:36:05.038 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : Begin logging ewtawt data  
28954781: Jun 17 17:36:05.039 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : End logging ewtawt data  
28954782: Jun 17 17:36:05.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954783: Jun 17 17:36:05.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954784: Jun 17 17:36:05.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954785: Jun 17 17:36:06.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954786: Jun 17 17:36:06.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954787: Jun 17 17:36:06.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954788: Jun 17 17:36:07.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954789: Jun 17 17:36:07.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954790: Jun 17 17:36:07.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954791: Jun 17 17:36:08.347 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954792: Jun 17 17:36:08.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954793: Jun 17 17:36:08.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954794: Jun 17 17:36:09.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954795: Jun 17 17:36:09.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954796: Jun 17 17:36:09.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954797: Jun 17 17:36:10.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954798: Jun 17 17:36:10.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954799: Jun 17 17:36:10.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954800: Jun 17 17:36:10.376 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28954801: Jun 17 17:36:10.376 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.1\.xml
28954802: Jun 17 17:36:10.376 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1442327474.1.xml
28954803: Jun 17 17:36:10.402 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954804: Jun 17 17:36:10.402 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954805: Jun 17 17:36:10.402 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28954806: Jun 17 17:36:11.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954807: Jun 17 17:36:11.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954808: Jun 17 17:36:11.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954809: Jun 17 17:36:11.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28954810: Jun 17 17:36:11.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28954811: Jun 17 17:36:12.045 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28954812: Jun 17 17:36:12.045 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28954813: Jun 17 17:36:12.045 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954814: Jun 17 17:36:12.045 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954815: Jun 17 17:36:12.046 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28954816: Jun 17 17:36:12.060 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28954817: Jun 17 17:36:12.060 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954818: Jun 17 17:36:12.060 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954819: Jun 17 17:36:12.060 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954820: Jun 17 17:36:12.064 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954821: Jun 17 17:36:12.064 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954822: Jun 17 17:36:12.064 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954823: Jun 17 17:36:12.068 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954824: Jun 17 17:36:12.068 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954825: Jun 17 17:36:12.068 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954826: Jun 17 17:36:12.071 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28954827: Jun 17 17:36:12.071 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28954828: Jun 17 17:36:12.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954829: Jun 17 17:36:12.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954830: Jun 17 17:36:12.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954831: Jun 17 17:36:13.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954832: Jun 17 17:36:13.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954833: Jun 17 17:36:13.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954834: Jun 17 17:36:14.348 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954835: Jun 17 17:36:14.349 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954836: Jun 17 17:36:14.349 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954837: Jun 17 17:36:15.349 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954838: Jun 17 17:36:15.349 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954839: Jun 17 17:36:15.349 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954840: Jun 17 17:36:16.349 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954841: Jun 17 17:36:16.349 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954842: Jun 17 17:36:16.349 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954843: Jun 17 17:36:17.349 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954844: Jun 17 17:36:17.349 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954845: Jun 17 17:36:17.349 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954846: Jun 17 17:36:18.349 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954847: Jun 17 17:36:18.349 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954848: Jun 17 17:36:18.349 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954849: Jun 17 17:36:19.349 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954850: Jun 17 17:36:19.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954851: Jun 17 17:36:19.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954852: Jun 17 17:36:20.349 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954853: Jun 17 17:36:20.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954854: Jun 17 17:36:20.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954855: Jun 17 17:36:21.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954856: Jun 17 17:36:21.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954857: Jun 17 17:36:21.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954858: Jun 17 17:36:21.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28954859: Jun 17 17:36:21.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28954860: Jun 17 17:36:22.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954861: Jun 17 17:36:22.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954862: Jun 17 17:36:22.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954863: Jun 17 17:36:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28954864: Jun 17 17:36:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406789 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28954865: Jun 17 17:36:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517921-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28954866: Jun 17 17:36:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28954867: Jun 17 17:36:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533543 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28954868: Jun 17 17:36:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523768-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28954869: Jun 17 17:36:23.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954870: Jun 17 17:36:23.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954871: Jun 17 17:36:23.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954872: Jun 17 17:36:24.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954873: Jun 17 17:36:24.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954874: Jun 17 17:36:24.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954875: Jun 17 17:36:25.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954876: Jun 17 17:36:25.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954877: Jun 17 17:36:25.351 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954878: Jun 17 17:36:26.350 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954879: Jun 17 17:36:26.351 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954880: Jun 17 17:36:26.351 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954881: Jun 17 17:36:27.072 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28954882: Jun 17 17:36:27.072 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28954883: Jun 17 17:36:27.072 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954884: Jun 17 17:36:27.072 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954885: Jun 17 17:36:27.072 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28954886: Jun 17 17:36:27.089 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28954887: Jun 17 17:36:27.089 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954888: Jun 17 17:36:27.089 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954889: Jun 17 17:36:27.089 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954890: Jun 17 17:36:27.095 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954891: Jun 17 17:36:27.095 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954892: Jun 17 17:36:27.095 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954893: Jun 17 17:36:27.101 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954894: Jun 17 17:36:27.101 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954895: Jun 17 17:36:27.101 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954896: Jun 17 17:36:27.106 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28954897: Jun 17 17:36:27.106 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28954898: Jun 17 17:36:27.351 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954899: Jun 17 17:36:27.351 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954900: Jun 17 17:36:27.351 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954901: Jun 17 17:36:28.351 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954902: Jun 17 17:36:28.351 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954903: Jun 17 17:36:28.351 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954904: Jun 17 17:36:29.351 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954905: Jun 17 17:36:29.351 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954906: Jun 17 17:36:29.351 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954907: Jun 17 17:36:30.351 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954908: Jun 17 17:36:30.351 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954909: Jun 17 17:36:30.352 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954910: Jun 17 17:36:31.351 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954911: Jun 17 17:36:31.352 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954912: Jun 17 17:36:31.352 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954913: Jun 17 17:36:31.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28954914: Jun 17 17:36:31.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28954915: Jun 17 17:36:32.352 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954916: Jun 17 17:36:32.352 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954917: Jun 17 17:36:32.352 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954918: Jun 17 17:36:33.352 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954919: Jun 17 17:36:33.352 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954920: Jun 17 17:36:33.352 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954921: Jun 17 17:36:33.922 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Running cleanup in ContactMgr
28954922: Jun 17 17:36:33.922 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Cleanup in ContactMgr complete
28954923: Jun 17 17:36:34.352 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954924: Jun 17 17:36:34.352 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954925: Jun 17 17:36:34.352 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954926: Jun 17 17:36:35.352 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954927: Jun 17 17:36:35.352 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954928: Jun 17 17:36:35.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954929: Jun 17 17:36:36.352 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954930: Jun 17 17:36:36.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954931: Jun 17 17:36:36.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954932: Jun 17 17:36:37.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954933: Jun 17 17:36:37.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954934: Jun 17 17:36:37.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954935: Jun 17 17:36:38.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954936: Jun 17 17:36:38.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954937: Jun 17 17:36:38.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954938: Jun 17 17:36:38.922 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(253088/1) returns 17030304 [253088/1]
28954939: Jun 17 17:36:38.922 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109536/1) returns 16886752 [109536/1]
28954940: Jun 17 17:36:38.922 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109541/1) returns 16886757 [109541/1]
28954941: Jun 17 17:36:38.922 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109543/1) returns 16886759 [109543/1]
28954942: Jun 17 17:36:38.922 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109555/1) returns 16886771 [109555/1]
28954943: Jun 17 17:36:39.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954944: Jun 17 17:36:39.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954945: Jun 17 17:36:39.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954946: Jun 17 17:36:40.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954947: Jun 17 17:36:40.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954948: Jun 17 17:36:40.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954949: Jun 17 17:36:41.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954950: Jun 17 17:36:41.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954951: Jun 17 17:36:41.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954952: Jun 17 17:36:41.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28954953: Jun 17 17:36:41.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28954954: Jun 17 17:36:42.106 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28954955: Jun 17 17:36:42.107 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28954956: Jun 17 17:36:42.107 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954957: Jun 17 17:36:42.107 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954958: Jun 17 17:36:42.107 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28954959: Jun 17 17:36:42.123 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28954960: Jun 17 17:36:42.123 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954961: Jun 17 17:36:42.123 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954962: Jun 17 17:36:42.123 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954963: Jun 17 17:36:42.127 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954964: Jun 17 17:36:42.127 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954965: Jun 17 17:36:42.127 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954966: Jun 17 17:36:42.131 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28954967: Jun 17 17:36:42.131 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28954968: Jun 17 17:36:42.131 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28954969: Jun 17 17:36:42.137 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28954970: Jun 17 17:36:42.137 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28954971: Jun 17 17:36:42.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954972: Jun 17 17:36:42.354 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954973: Jun 17 17:36:42.354 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954974: Jun 17 17:36:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28954975: Jun 17 17:36:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406790 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28954976: Jun 17 17:36:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517922-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28954977: Jun 17 17:36:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28954978: Jun 17 17:36:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533544 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28954979: Jun 17 17:36:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523769-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28954980: Jun 17 17:36:43.354 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954981: Jun 17 17:36:43.354 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954982: Jun 17 17:36:43.354 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954983: Jun 17 17:36:44.354 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954984: Jun 17 17:36:44.354 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954985: Jun 17 17:36:44.354 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954986: Jun 17 17:36:45.354 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954987: Jun 17 17:36:45.354 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954988: Jun 17 17:36:45.354 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954989: Jun 17 17:36:46.354 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954990: Jun 17 17:36:46.354 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954991: Jun 17 17:36:46.354 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954992: Jun 17 17:36:47.354 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954993: Jun 17 17:36:47.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954994: Jun 17 17:36:47.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954995: Jun 17 17:36:48.354 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954996: Jun 17 17:36:48.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28954997: Jun 17 17:36:48.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28954998: Jun 17 17:36:49.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28954999: Jun 17 17:36:49.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955000: Jun 17 17:36:49.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955001: Jun 17 17:36:50.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955002: Jun 17 17:36:50.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955003: Jun 17 17:36:50.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955004: Jun 17 17:36:51.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955005: Jun 17 17:36:51.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955006: Jun 17 17:36:51.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955007: Jun 17 17:36:51.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28955008: Jun 17 17:36:51.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28955009: Jun 17 17:36:52.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955010: Jun 17 17:36:52.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955011: Jun 17 17:36:52.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955012: Jun 17 17:36:53.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955013: Jun 17 17:36:53.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955014: Jun 17 17:36:53.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955015: Jun 17 17:36:54.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955016: Jun 17 17:36:54.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955017: Jun 17 17:36:54.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955018: Jun 17 17:36:55.191 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor posting OutboundGetContactsReqMsg for CSQID:3
28955019: Jun 17 17:36:55.191 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor: Thread[Thread-40191,5,MXXX]
28955020: Jun 17 17:36:55.191 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:isRequestingContacts() for CSQ 3 returns true
28955021: Jun 17 17:36:55.191 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNrGetContactsReqSent() for CSQ 3 returns 0
28955022: Jun 17 17:36:55.191 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 nr of contactReqMsg requested 0
28955023: Jun 17 17:36:55.191 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 numContactsToRequest = 0
28955024: Jun 17 17:36:55.274 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.ClusterMsgMgr ClusterMsgMgr.isMaster() returns true
28955025: Jun 17 17:36:55.274 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:we are master and DB Publisher is up
28955026: Jun 17 17:36:55.274 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:OB state: 2 and about to check RmCm state
28955027: Jun 17 17:36:55.274 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:RmCm is up
28955028: Jun 17 17:36:55.275 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: # of campaigns =1
28955029: Jun 17 17:36:55.275 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: ENABLED campaign id=11 startTime=300 currentGMTTime=876 endTime=1080
28955030: Jun 17 17:36:55.275 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28955031: Jun 17 17:36:55.355 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955032: Jun 17 17:36:55.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955033: Jun 17 17:36:55.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955034: Jun 17 17:36:56.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955035: Jun 17 17:36:56.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955036: Jun 17 17:36:56.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955037: Jun 17 17:36:57.138 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28955038: Jun 17 17:36:57.138 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28955039: Jun 17 17:36:57.138 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955040: Jun 17 17:36:57.138 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955041: Jun 17 17:36:57.138 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28955042: Jun 17 17:36:57.152 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28955043: Jun 17 17:36:57.152 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955044: Jun 17 17:36:57.152 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955045: Jun 17 17:36:57.152 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955046: Jun 17 17:36:57.156 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955047: Jun 17 17:36:57.157 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955048: Jun 17 17:36:57.157 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955049: Jun 17 17:36:57.160 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955050: Jun 17 17:36:57.160 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955051: Jun 17 17:36:57.160 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955052: Jun 17 17:36:57.164 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28955053: Jun 17 17:36:57.164 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28955054: Jun 17 17:36:57.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955055: Jun 17 17:36:57.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955056: Jun 17 17:36:57.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955057: Jun 17 17:36:58.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955058: Jun 17 17:36:58.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955059: Jun 17 17:36:58.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955060: Jun 17 17:36:59.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955061: Jun 17 17:36:59.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955062: Jun 17 17:36:59.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955063: Jun 17 17:37:00.356 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955064: Jun 17 17:37:00.357 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955065: Jun 17 17:37:00.357 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955066: Jun 17 17:37:01.357 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955067: Jun 17 17:37:01.357 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955068: Jun 17 17:37:01.357 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955069: Jun 17 17:37:01.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28955070: Jun 17 17:37:01.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28955071: Jun 17 17:37:02.357 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955072: Jun 17 17:37:02.357 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955073: Jun 17 17:37:02.357 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955074: Jun 17 17:37:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28955075: Jun 17 17:37:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406791 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28955076: Jun 17 17:37:02.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517923-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28955077: Jun 17 17:37:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28955078: Jun 17 17:37:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533545 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28955079: Jun 17 17:37:02.963 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523770-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28955080: Jun 17 17:37:03.357 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955081: Jun 17 17:37:03.357 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955082: Jun 17 17:37:03.357 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955083: Jun 17 17:37:04.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955084: Jun 17 17:37:04.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955085: Jun 17 17:37:04.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955086: Jun 17 17:37:05.039 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : Begin logging ewtawt data  
28955087: Jun 17 17:37:05.039 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : End logging ewtawt data  
28955088: Jun 17 17:37:05.357 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955089: Jun 17 17:37:05.357 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955090: Jun 17 17:37:05.357 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955091: Jun 17 17:37:06.357 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955092: Jun 17 17:37:06.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955093: Jun 17 17:37:06.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955094: Jun 17 17:37:07.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955095: Jun 17 17:37:07.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955096: Jun 17 17:37:07.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955097: Jun 17 17:37:08.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955098: Jun 17 17:37:08.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955099: Jun 17 17:37:08.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955100: Jun 17 17:37:09.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955101: Jun 17 17:37:09.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955102: Jun 17 17:37:09.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955103: Jun 17 17:37:10.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955104: Jun 17 17:37:10.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955105: Jun 17 17:37:10.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955106: Jun 17 17:37:10.407 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28955107: Jun 17 17:37:10.407 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.1\.xml
28955108: Jun 17 17:37:10.407 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1442327474.1.xml
28955109: Jun 17 17:37:10.432 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955110: Jun 17 17:37:10.432 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955111: Jun 17 17:37:10.432 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28955112: Jun 17 17:37:11.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955113: Jun 17 17:37:11.359 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955114: Jun 17 17:37:11.359 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955115: Jun 17 17:37:11.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28955116: Jun 17 17:37:11.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28955117: Jun 17 17:37:12.164 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28955118: Jun 17 17:37:12.164 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28955119: Jun 17 17:37:12.164 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955120: Jun 17 17:37:12.165 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955121: Jun 17 17:37:12.165 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28955122: Jun 17 17:37:12.178 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28955123: Jun 17 17:37:12.178 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955124: Jun 17 17:37:12.178 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955125: Jun 17 17:37:12.178 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955126: Jun 17 17:37:12.183 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955127: Jun 17 17:37:12.183 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955128: Jun 17 17:37:12.183 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955129: Jun 17 17:37:12.187 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955130: Jun 17 17:37:12.187 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955131: Jun 17 17:37:12.187 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955132: Jun 17 17:37:12.190 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28955133: Jun 17 17:37:12.190 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28955134: Jun 17 17:37:12.358 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955135: Jun 17 17:37:12.359 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955136: Jun 17 17:37:12.359 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955137: Jun 17 17:37:13.359 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955138: Jun 17 17:37:13.359 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955139: Jun 17 17:37:13.359 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955140: Jun 17 17:37:14.359 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955141: Jun 17 17:37:14.359 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955142: Jun 17 17:37:14.359 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955143: Jun 17 17:37:15.359 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955144: Jun 17 17:37:15.359 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955145: Jun 17 17:37:15.359 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955146: Jun 17 17:37:16.359 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955147: Jun 17 17:37:16.359 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955148: Jun 17 17:37:16.360 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955149: Jun 17 17:37:17.360 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955150: Jun 17 17:37:17.360 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955151: Jun 17 17:37:17.360 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955152: Jun 17 17:37:18.360 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955153: Jun 17 17:37:18.360 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955154: Jun 17 17:37:18.360 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955155: Jun 17 17:37:19.360 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955156: Jun 17 17:37:19.360 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955157: Jun 17 17:37:19.360 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955158: Jun 17 17:37:20.362 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955159: Jun 17 17:37:20.362 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955160: Jun 17 17:37:20.362 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955161: Jun 17 17:37:21.362 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955162: Jun 17 17:37:21.362 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955163: Jun 17 17:37:21.362 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955164: Jun 17 17:37:21.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28955165: Jun 17 17:37:21.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28955166: Jun 17 17:37:22.362 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955167: Jun 17 17:37:22.362 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955168: Jun 17 17:37:22.362 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955169: Jun 17 17:37:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28955170: Jun 17 17:37:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406792 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28955171: Jun 17 17:37:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517924-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28955172: Jun 17 17:37:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28955173: Jun 17 17:37:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533546 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28955174: Jun 17 17:37:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523771-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28955175: Jun 17 17:37:23.362 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955176: Jun 17 17:37:23.363 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955177: Jun 17 17:37:23.363 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955178: Jun 17 17:37:24.362 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955179: Jun 17 17:37:24.363 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955180: Jun 17 17:37:24.363 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955181: Jun 17 17:37:25.364 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955182: Jun 17 17:37:25.364 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955183: Jun 17 17:37:25.364 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955184: Jun 17 17:37:26.364 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955185: Jun 17 17:37:26.364 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955186: Jun 17 17:37:26.364 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955187: Jun 17 17:37:27.191 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28955188: Jun 17 17:37:27.191 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28955189: Jun 17 17:37:27.191 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955190: Jun 17 17:37:27.191 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955191: Jun 17 17:37:27.191 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28955192: Jun 17 17:37:27.203 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28955193: Jun 17 17:37:27.204 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955194: Jun 17 17:37:27.204 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955195: Jun 17 17:37:27.204 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955196: Jun 17 17:37:27.208 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955197: Jun 17 17:37:27.208 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955198: Jun 17 17:37:27.208 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955199: Jun 17 17:37:27.211 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955200: Jun 17 17:37:27.211 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955201: Jun 17 17:37:27.212 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955202: Jun 17 17:37:27.215 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28955203: Jun 17 17:37:27.215 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28955204: Jun 17 17:37:27.347 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver processCiscoCallInProgressEv: cause100
28955205: Jun 17 17:37:27.347 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver processCiscoCallCtlConnOfferedEv: cause100
28955206: Jun 17 17:37:27.347 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver processCiscoCallCtlConnOfferedEv: getCiscoFeatureReason: 12
28955207: Jun 17 17:37:27.348 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver processCiscoCallCtlConnOfferedEv: calledAddress: 6189
28955208: Jun 17 17:37:27.348 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver processCiscoCallCtlConnOfferedEv: callingAddress: 6187
28955209: Jun 17 17:37:27.348 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver processCiscoCallCtlConnOfferedEv: callID: 291768/1
28955210: Jun 17 17:37:27.352 GMT+300 %MIVR-SS_CM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns null
28955211: Jun 17 17:37:27.352 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver processCiscoCallCtlConnOfferedEv: callContact null
28955212: Jun 17 17:37:27.352 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver processCiscoCallCtlConnOfferedEv: resID: 6189 connState: 50
28955213: Jun 17 17:37:27.352 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver processCiscoCallCtlConnOfferedEv: resID: 6189 connState: 51
28955214: Jun 17 17:37:27.352 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver processCiscoCallCtlConnOfferedEv: resourceId: 6189
28955215: Jun 17 17:37:27.352 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver processCiscoCallCtlConnOfferedEv: Resource: Rsrc Name:Фанис Махиянов ID:Fanis.Makhiyanov IAQ Extn:6189
28955216: Jun 17 17:37:27.352 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RIMgrAddressCallObserver startPCAnnouncement  for currentCalledAddr:6189
28955217: Jun 17 17:37:27.352 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.PersistentConnection PersistentConnection::getRDTerminal check for active remote destination for :6189
28955218: Jun 17 17:37:27.352 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.PersistentConnection PersistentConnection::getRDTerminal address does not have terminal with active remote destination6189
28955219: Jun 17 17:37:27.352 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver Protocol Call Ref = null
28955220: Jun 17 17:37:27.352 GMT+300 %MIVR-SS_CM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns null
28955221: Jun 17 17:37:27.352 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RIMgrAddressCallObserver: CallCtlConnEstablishedEv received for call:17068984 [291768/1], address 6187, calling party 6187, and called party 6189
28955222: Jun 17 17:37:27.352 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RIMgrAddressCallObserver: CallCtlConnEstablishedEv received for call 17068984 [291768/1] and agent null being ignored because orig isn't a logged in agent
28955223: Jun 17 17:37:27.352 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RIMgrAddressCallObserver: TermConnRingingEv received for call 17068984 [291768/1] and agent Fanis.Makhiyanov
28955224: Jun 17 17:37:27.352 GMT+300 %MIVR-SS_CM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns null
28955225: Jun 17 17:37:27.352 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver classifyCall: 291768/1 6189
28955226: Jun 17 17:37:27.352 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver contactInfo is null
28955227: Jun 17 17:37:27.353 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver classifyCall 291768/1 Rsrc: Fanis.Makhiyanov CallingAddr: 6187 LRAddr:null Type:NonIAQ(Else)
28955228: Jun 17 17:37:27.353 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver handleAgentOutboundCall Checking whether the call is agent outbound. Key is AgentOutboundContactKey [agentPhoneNumber=6189, contactPhoneNumber=6187]
28955229: Jun 17 17:37:27.353 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionOfferedMsg (Rsrc:Fanis.Makhiyanov ID:291768/1 Type:NON IAQ)
28955230: Jun 17 17:37:27.353 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent callId is: 291768/1 callIDInt is:17068984callerID is:6187
28955231: Jun 17 17:37:27.353 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns null
28955232: Jun 17 17:37:27.353 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RIMgr RIMgr.checkAndGetOutboundContactInfo() CallingDevice:6187 , CalledDevice: 6189
28955233: Jun 17 17:37:27.353 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent RIMACO.createContactForCall(ciscoCall, 46000016018, false, 17068984, Fanis.Makhiyanov, NON IAQ, CONTACT_RECEIVED, true)
28955234: Jun 17 17:37:27.353 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact -1[null] .setAppContact(12458) from null
28955235: Jun 17 17:37:27.353 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.addRmCmContact(291768/1/17068984, 17068984 [291768/1])
28955236: Jun 17 17:37:27.354 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent Session 46000016018 .addContact(12458) in TermConnActiveEv for call 17068984 [291768/1] and agent Fanis.Makhiyanov
28955237: Jun 17 17:37:27.354 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.addAppContactToSession(12458, 46000016018, false)
28955238: Jun 17 17:37:27.354 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11121 : ContactSessionChanged received for App FW contact 12458, iefSourceContact is 17068984 [291768/1] (9429)
28955239: Jun 17 17:37:27.354 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ICDContactAdapter Ignoring contactSessionChanged because either the new or old session is null
28955240: Jun 17 17:37:27.354 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Resource Agent Fanis.Makhiyanov .addAssociatedContact(Contact:RmCm contact 17068984[291768/1] (9429)
28955241: Jun 17 17:37:27.354 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactCreatedEventReqMsg Contact12458
28955242: Jun 17 17:37:27.354 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Contact RmCm contact 17068984[291768/1] (9429) .addAssociatedResource(Fanis.Makhiyanov)
28955243: Jun 17 17:37:27.354 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291768/1] 17068984 ContactEventsGenerator: Posting the ContactCreatedEvent contact type NON IAQ session 46000016018 session seq num 0
28955244: Jun 17 17:37:27.354 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(17068984) returns 17068984 [291768/1]
28955245: Jun 17 17:37:27.354 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Resource Resource.updateMonitoringFlagForContact() contactID =17068984
28955246: Jun 17 17:37:27.354 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact Making Monitoring flag=true  old flag value =false
28955247: Jun 17 17:37:27.354 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28955248: Jun 17 17:37:27.354 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactPresentedEventReqMsg Contact12458
28955249: Jun 17 17:37:27.354 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291768/1] 17068984 ContactEventsGenerator: Posting the ContactPresentedEvent Resource Rsrc Name:Фанис Махиянов ID:Fanis.Makhiyanov IAQ Extn:6189 contact type NON IAQ Secondary call ID 291768/1 session 46000016018 session seq num 0 isRedirectFromWF false
28955250: Jun 17 17:37:27.355 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {BEGIN_CALL_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17068984, callType: 6, connDeviceID: 6189, ani: 6187, dnis: 6189, dialedNumber: 6189, callerEnteredDigits: null, callVar_1: null, callVar_2: null, callVar_3: null, callVar_4: null, callVar_5: null, callVar_6: null, callVar_7: null, callVar_8: null, callVar_9: null, callVar_10: null, wrapupData:  } to outboundQ
28955251: Jun 17 17:37:27.355 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { BEGIN_CALL_EVENT }
28955252: Jun 17 17:37:27.355 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=BEGIN_CALL_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 6, connectionDeviceIDType: 0, connectionCallID: 17068984, calledPartyDisposition: 0, connectionDeviceID: 6189, ani: 6187, dnis: 6189, dialedNumber: null, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData:  to various sockets } 
28955253: Jun 17 17:37:27.355 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6189
28955254: Jun 17 17:37:27.355 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6189
28955255: Jun 17 17:37:27.355 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6189
28955256: Jun 17 17:37:27.355 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517925-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { BEGIN_CALL_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17068984 } 
28955257: Jun 17 17:37:27.355 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 6189:false
28955258: Jun 17 17:37:27.356 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6187
28955259: Jun 17 17:37:27.356 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6187
28955260: Jun 17 17:37:27.356 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6187
28955261: Jun 17 17:37:27.356 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523772-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { BEGIN_CALL_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17068984 } 
28955262: Jun 17 17:37:27.356 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 6187:false
28955263: Jun 17 17:37:27.356 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6189
28955264: Jun 17 17:37:27.356 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6189
28955265: Jun 17 17:37:27.356 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6189
28955266: Jun 17 17:37:27.356 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 6189:false
28955267: Jun 17 17:37:27.356 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=2
28955268: Jun 17 17:37:27.356 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall() conns is not null, conns.length=2
28955269: Jun 17 17:37:27.356 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall() terms.length=1
28955270: Jun 17 17:37:27.356 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall(): for terms[0] termState=97
28955271: Jun 17 17:37:27.356 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():CallControlState=83
28955272: Jun 17 17:37:27.356 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():termState=97
28955273: Jun 17 17:37:27.356 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall() terms.length=1
28955274: Jun 17 17:37:27.357 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall(): for terms[0] termState=97
28955275: Jun 17 17:37:27.357 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():CallControlState=83
28955276: Jun 17 17:37:27.357 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():termState=97
28955277: Jun 17 17:37:27.357 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DELIVERED_EVENT: Socket:Socket: null monitoredDeviceDN:6189, connectionCallID: 17068984, lineType: 3, skillGroupNumber: -1, serviceNumber: -1, alertingDeviceType: 76, callingDeviceType: 0, calledDeviceType: 76, lastRedirectDeviceType: 65535, localConnectionState: 2, eventCause: 22, connectionDeviceID: 6189, alertingDeviceID: 6189, callingDeviceID: 6187, calledDeviceID: 6189, lastRedirectDeviceID: null, secondaryCallID: 0, ani: null, dnis: 6189, userToUserInfo: null, dialedNumber: null, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData: null, RemaskField1 : CRACTIRemaskField [reqMaskInstrument=6189, reqMaskExtension=6189, reqMaskCallID=17068984, reqMaskFlags=[0, 0, 0, 0, 0, 0, 0, 0], reqCallMask=[0, 0, 0, 0, 0, 0, 0, 4], reqAgentMask=[0, 0, 0, 0, 0, 0, 0, 0]] } to outboundQ
28955278: Jun 17 17:37:27.357 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DELIVERED_EVENT }
28955279: Jun 17 17:37:27.357 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DELIVERED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, connectionCallID: 17068984, lineHandle: 65535, lineType: 3, serviceNumber: -1, serviceID: -1, skillGroupNumber: -1, skillGroupID: -1, skillGroupPriority: 0, alertingDeviceType: 76, callingDeviceType: 0, calledDeviceType: 76, lastRedirectDeviceType: 65535, localConnectionState: 2, eventCause: 22, connectionDeviceID: 6189, alertingDeviceID: 6189, callingDeviceID: 6187, calledDeviceID: 6189, lastRedirectDeviceID: null, secondaryConnectionCallID: 0, ani: null, dnis: 6189, userToUserInfo: null, dialedNumber: null, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData: , remasks: [CRACTIRemaskField [reqMaskInstrument=6189, reqMaskExtension=6189, reqMaskCallID=17068984, reqMaskFlags=[0, 0, 0, 0, 0, 0, 0, 0], reqCallMask=[0, 0, 0, 0, 0, 0, 0, 4], reqAgentMask=[0, 0, 0, 0, 0, 0, 0, 0]]] to various sockets } 
28955280: Jun 17 17:37:27.357 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517926-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DELIVERED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17068984 } 
28955281: Jun 17 17:37:27.358 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523773-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DELIVERED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17068984 } 
28955282: Jun 17 17:37:27.359 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact Returning CallBetweenExtsOfSameAgent flag=false
28955283: Jun 17 17:37:27.359 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Resource Rsrc: Fanis.Makhiyanov New State:UNAVAILABLE Old State:AVAILABLE Reason code:32761
28955284: Jun 17 17:37:27.359 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Rsrc: Fanis.Makhiyanov Contacts:Contact ID:17068984 [291768/1] Contact Class:NON IAQ App Contact Id:12458 
28955285: Jun 17 17:37:27.359 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Rsrc: Fanis.Makhiyanov PrevState: AVAILABLE PrevStateSet:true
28955286: Jun 17 17:37:27.359 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ESD Rsrcs in ARL of ESD service_desk_1c: (service_desk_1c Elena.Prudnikova Order:2)
28955287: Jun 17 17:37:27.359 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ESD Rsrcs in ARL of ESD service_desk_5675756: 
28955288: Jun 17 17:37:27.360 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-8] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {AGENT_STATE_EVENT: Socket:Socket: null monitoredDeviceDN:6189, agentDN:6189, agentID:Fanis.Makhiyanov, monitorID = 0, stateDuration = 0, agentstate = UNAVAILABLE, eventreasoncode = 32761, agentID = Fanis.Makhiyanov, agentExtension = 6189, agentID_Long = Fanis.Makhiyanov, duration = -1 } to outboundQ
28955289: Jun 17 17:37:27.360 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundRsrcStateChangedMsg:Processing msg: OutboundRsrcStateChangedMsg (Rsrc:Fanis.Makhiyanov, state:2, csqID:-1) 
28955290: Jun 17 17:37:27.360 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrsMgr:removeFromlicensedWorkingAgentsList():: removed from List : false
28955291: Jun 17 17:37:27.361 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { AGENT_STATE_EVENT }
28955292: Jun 17 17:37:27.361 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=AGENT_STATE_EVENT, monitorID=0, peripheralID=1, sessionID=0, peripheralType=21, skillGroupState=2, stateDuration=0, skillGroupNumber=-1, skillGroupID=-1, skillGroupPriority=0, agentstate=NOT_READY, eventReasonCode=32761, MRDid=1, numTasks=0, agentMode=0, maxTaskLimit=0, ICMAgentID=0, agentAvailabilityStatus=1, numFltSkillGroups=0, CTIClientSignature=null, agentID=Fanis.Makhiyanov, agentExtension=6189, agentInstrument=null, agentID_Long=Fanis.Makhiyanov, duration=-1, nextAgentState=-1 Remask=CRACTIRemaskField [reqMaskInstrument=6189, reqMaskExtension=6189, reqMaskCallID=0, reqMaskFlags=[0, 0, 0, 0, 0, 0, 0, 0], reqCallMask=[0, 0, 0, 0, 0, 0, 0, 0], reqAgentMask=[0, 0, 0, 0, 0, 0, 0, 14]] to various sockets } 
28955293: Jun 17 17:37:27.362 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517927-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { AGENT_STATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28955294: Jun 17 17:37:27.362 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523774-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { AGENT_STATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28955295: Jun 17 17:37:27.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955296: Jun 17 17:37:27.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955297: Jun 17 17:37:27.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955298: Jun 17 17:37:28.365 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955299: Jun 17 17:37:28.365 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955300: Jun 17 17:37:28.365 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955301: Jun 17 17:37:29.365 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955302: Jun 17 17:37:29.365 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955303: Jun 17 17:37:29.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955304: Jun 17 17:37:30.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955305: Jun 17 17:37:30.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955306: Jun 17 17:37:30.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955307: Jun 17 17:37:31.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955308: Jun 17 17:37:31.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955309: Jun 17 17:37:31.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955310: Jun 17 17:37:31.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28955311: Jun 17 17:37:31.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28955312: Jun 17 17:37:32.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955313: Jun 17 17:37:32.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955314: Jun 17 17:37:32.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955315: Jun 17 17:37:33.088 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RIMgrAddressCallObserver startPCAnnouncement  for currentCalledAddr:6189
28955316: Jun 17 17:37:33.088 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.PersistentConnection PersistentConnection::getRDTerminal check for active remote destination for :6189
28955317: Jun 17 17:37:33.088 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.PersistentConnection PersistentConnection::getRDTerminal address does not have terminal with active remote destination6189
28955318: Jun 17 17:37:33.089 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver Protocol Call Ref = null
28955319: Jun 17 17:37:33.089 GMT+300 %MIVR-SS_CM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28955320: Jun 17 17:37:33.089 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RIMgrAddressCallObserver: CallCtlConnEstablishedEv received for call:17068984 [291768/1], address 6189, calling party 6187, and called party 6189
28955321: Jun 17 17:37:33.089 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RIMgrAddressCallObserver: CallCtlConnEstablishedEv received for call 17068984 [291768/1] and agent null being ignored because orig isn't a logged in agent
28955322: Jun 17 17:37:33.089 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver processTermConnActiveEv featureReason:12
28955323: Jun 17 17:37:33.089 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RIMgrAddressCallObserver: TermConnActiveEv received for call 17068984 [291768/1] and agent Fanis.Makhiyanov
28955324: Jun 17 17:37:33.089 GMT+300 %MIVR-SS_CM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28955325: Jun 17 17:37:33.089 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver classifyCall: 291768/1 6189
28955326: Jun 17 17:37:33.089 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RmCm contact 17068984 [291768/1] has internal type NON IAQ, contact type: NON IAQ for agent Fanis.Makhiyanov
28955327: Jun 17 17:37:33.089 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver classifyCall 291768/1 Rsrc: Fanis.Makhiyanov CallingAddr: 6187 LRAddr:null Type:NonIAQ(Else)
28955328: Jun 17 17:37:33.090 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RIMgrAddressCallObserver: TermConnActiveEv set CallEventData of EventReasonCode for call 17068984 [291768/1] and agent Fanis.Makhiyanov  and connection state of calledAddress(6189) is 51
28955329: Jun 17 17:37:33.090 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionActiveMsg (Rsrc:Fanis.Makhiyanov ID:291768/1 Type:NON IAQ)
28955330: Jun 17 17:37:33.090 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver Just before processCallCtlConnInitiatedEv-Outbound/Outgoing getUniqueID for:c1c1c1
28955331: Jun 17 17:37:33.090 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver Protocol Call Ref = 00000000000473B80121568300000000
28955332: Jun 17 17:37:33.090 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28955333: Jun 17 17:37:33.090 GMT+300 %MIVR-SS_CM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28955334: Jun 17 17:37:33.090 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RIMgrAddressCallObserver: CallCtlTermConnTalkingEv received for call 17068984 [291768/1] and agent Fanis.Makhiyanov
28955335: Jun 17 17:37:33.090 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28955336: Jun 17 17:37:33.090 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28955337: Jun 17 17:37:33.091 GMT+300 %MIVR-SS_CM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28955338: Jun 17 17:37:33.091 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver classifyCall: 291768/1 6189
28955339: Jun 17 17:37:33.091 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11121 : ContactAccepted received for App FW contact 12458, iefSourceContact is 17068984 [291768/1] (9429)
28955340: Jun 17 17:37:33.091 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RmCm contact 17068984 [291768/1] has internal type NON IAQ, contact type: NON IAQ for agent Fanis.Makhiyanov
28955341: Jun 17 17:37:33.091 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ContactMgr: Ignoring ICDContactAdapter 11121 .contactAccepted () because ICDContactAdapter is inactive
28955342: Jun 17 17:37:33.091 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver classifyCall 291768/1 Rsrc: Fanis.Makhiyanov CallingAddr: 6187 LRAddr:null Type:NonIAQ(Else)
28955343: Jun 17 17:37:33.091 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ctiPort is null in ICDContactAdapter 11121 .contactAccepted (12458, 17068984 [291768/1])
28955344: Jun 17 17:37:33.091 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Resource Resource.getContactXferredBetweenSameAgentExtns is returning FALSE
28955345: Jun 17 17:37:33.091 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent Current CalledDevice: 6189
28955346: Jun 17 17:37:33.091 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent Current CallingNumber: 6187
28955347: Jun 17 17:37:33.091 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent Setting the calling number of appContact to 6187
28955348: Jun 17 17:37:33.092 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28955349: Jun 17 17:37:33.092 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Rsrc: Fanis.Makhiyanov Contacts:Contact ID:17068984 [291768/1] Contact Class:NON IAQ App Contact Id:12458 
28955350: Jun 17 17:37:33.092 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactConnectedEventReqMsg Contact12458
28955351: Jun 17 17:37:33.092 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Rsrc: Fanis.Makhiyanov PrevState: AVAILABLE PrevStateSet:true
28955352: Jun 17 17:37:33.093 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291768/1] 17068984 ContactEventsGenerator: Posting the ContactConnectedEvent Resource Rsrc Name:Фанис Махиянов ID:Fanis.Makhiyanov IAQ Extn:6189 contact type NON IAQ session 46000016018 session seq num 0
28955353: Jun 17 17:37:33.094 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ESD Rsrcs in ARL of ESD service_desk_1c: (service_desk_1c Elena.Prudnikova Order:2)
28955354: Jun 17 17:37:33.094 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ESD Rsrcs in ARL of ESD service_desk_5675756: 
28955355: Jun 17 17:37:33.094 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionTalkingMsg (Rsrc:Fanis.Makhiyanov ID:291768/1 Type:NON IAQ cause:DEFAULT)
28955356: Jun 17 17:37:33.094 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28955357: Jun 17 17:37:33.094 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28955358: Jun 17 17:37:33.094 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent Inside isContactOnAnyMonitoredLine with Contact ExtType1
28955359: Jun 17 17:37:33.094 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent returning isContactOnAnyMonitoredLine with: true
28955360: Jun 17 17:37:33.094 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Rsrc: Fanis.Makhiyanov Contacts:Contact ID:17068984 [291768/1] Contact Class:NON IAQ App Contact Id:12458 
28955361: Jun 17 17:37:33.094 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6189
28955362: Jun 17 17:37:33.094 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Rsrc: Fanis.Makhiyanov PrevState: AVAILABLE PrevStateSet:true
28955363: Jun 17 17:37:33.094 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6189
28955364: Jun 17 17:37:33.094 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ESD Rsrcs in ARL of ESD service_desk_1c: (service_desk_1c Elena.Prudnikova Order:2)
28955365: Jun 17 17:37:33.094 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6189
28955366: Jun 17 17:37:33.094 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ESD Rsrcs in ARL of ESD service_desk_5675756: 
28955367: Jun 17 17:37:33.095 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 6189:false
28955368: Jun 17 17:37:33.095 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler CRACTIEventHandler: for CallEstablishedEventMsg get EventReasonCode from CallEventData (-1)
28955369: Jun 17 17:37:33.095 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6187
28955370: Jun 17 17:37:33.095 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6187
28955371: Jun 17 17:37:33.095 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6187
28955372: Jun 17 17:37:33.095 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 6187:false
28955373: Jun 17 17:37:33.095 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6189
28955374: Jun 17 17:37:33.095 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6189
28955375: Jun 17 17:37:33.095 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6189
28955376: Jun 17 17:37:33.096 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 6189:false
28955377: Jun 17 17:37:33.096 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=2
28955378: Jun 17 17:37:33.096 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall() conns is not null, conns.length=2
28955379: Jun 17 17:37:33.096 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall() terms.length=1
28955380: Jun 17 17:37:33.096 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall(): for terms[0] termState=98
28955381: Jun 17 17:37:33.096 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():CallControlState=88
28955382: Jun 17 17:37:33.096 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():termState=98
28955383: Jun 17 17:37:33.096 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall() terms.length=1
28955384: Jun 17 17:37:33.096 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall(): for terms[0] termState=98
28955385: Jun 17 17:37:33.096 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():CallControlState=88
28955386: Jun 17 17:37:33.096 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():termState=98
28955387: Jun 17 17:37:33.097 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_ESTABLISHED_EVENT: Socket:Socket: null monitoredDeviceDN:6189, connectionCallID: 17068984, lineType: 3, monitoredDeviceDN: 6189, eventReasonCode: 22, serviceNumber: -1, skillGroupNumber: -1, answeringDeviceID: 6189, callingDeviceID: 6187, calledDeviceID: 6189, lastRedirectDeviceID: null, answeringDeviceType: 76, callingDeviceType: 0, calledDeviceType: 76, lastRedirectDeviceType: 65535 } to outboundQ
28955388: Jun 17 17:37:33.097 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_ESTABLISHED_EVENT }
28955389: Jun 17 17:37:33.097 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_ESTABLISHED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, ConnectionCallID: 17068984, lineHandle: 65535, lineType: 3, serviceNumber: -1, serviceID: -1, skillGroupNumber: -1, skillGroupID: -1, skillGroupPriority: 0, answeringDeviceType: 76, callingDeviceType: 0, calledDeviceType: 76, lastRedirectDeviceType: 65535, localConnectionState: 3, eventCause: 22, monitoredDeviceDN: 6189, answeringDeviceID: 6189, calledDeviceID: 6189, callingDeviceID: 6187, lastRedirectDeviceID: null, remasks: [CRACTIRemaskField [reqMaskInstrument=6189, reqMaskExtension=6189, reqMaskCallID=17068984, reqMaskFlags=[0, 0, 0, 0, 0, 0, 0, 0], reqCallMask=[0, 0, 0, 0, 0, 0, 4, 88], reqAgentMask=[0, 0, 0, 0, 0, 0, 0, 0]]] to various sockets } 
28955390: Jun 17 17:37:33.097 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523775-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_ESTABLISHED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17068984 } 
28955391: Jun 17 17:37:33.097 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517928-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_ESTABLISHED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17068984 } 
28955392: Jun 17 17:37:33.100 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RIMgrAddressCallObserver: CiscoRTPInputStartedEv received for resource:Fanis.Makhiyanov
28955393: Jun 17 17:37:33.100 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionRTPStartedMsg (Rsrc:Fanis.Makhiyanov ID:null Type:UNKNOWN_CONTACT)
28955394: Jun 17 17:37:33.100 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireRsrcRTPStartedEventReqMsg Contact-1
28955395: Jun 17 17:37:33.100 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [null] -1 ContactEventsGenerator: Posting the ContactRsrcRTPStartedEvent Resource Rsrc Name:Фанис Махиянов ID:Fanis.Makhiyanov IAQ Extn:6189 contact type UNKNOWN_CONTACT
28955396: Jun 17 17:37:33.100 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-2] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {RTP_STARTED_EVENT: Socket:Socket: null monitoredDeviceDN:6189, monitorID: 0, peripheralID: 1, clientPort: 25162 , direction: 0 , RTPType: 0, bitRate: 1, echoCancellation: 1, packetSize: 20, payloadType: 3 , connectionDeviceIDType: 0, connectionCallID: 17068984, connectionDeviceID: 6189 } to outboundQ
28955397: Jun 17 17:37:33.100 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { RTP_STARTED_EVENT }
28955398: Jun 17 17:37:33.100 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=RTP_STARTED_EVENT, MonitorID: 0, PeripheralID: 1, ClientPort: 25162, direction: 0, RTPType: 0, bitRate: 1, echoCancellation: 1, packetSize: 20, payloadType: 3, ConnectionDeviceIDType: 0, ConnectionCallID: 17068984, ConnectionDeviceID: 6189, ClientAddress: 192.168.198.28 to various sockets } 
28955399: Jun 17 17:37:33.100 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523776-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { RTP_STARTED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28955400: Jun 17 17:37:33.101 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517929-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { RTP_STARTED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28955401: Jun 17 17:37:33.298 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RIMgrAddressCallObserver: CiscoRTPOutputStartedEv received for resource:Fanis.Makhiyanov
28955402: Jun 17 17:37:33.299 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionRTPStartedMsg (Rsrc:Fanis.Makhiyanov ID:null Type:UNKNOWN_CONTACT)
28955403: Jun 17 17:37:33.299 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireRsrcRTPStartedEventReqMsg Contact-1
28955404: Jun 17 17:37:33.299 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [null] -1 ContactEventsGenerator: Posting the ContactRsrcRTPStartedEvent Resource Rsrc Name:Фанис Махиянов ID:Fanis.Makhiyanov IAQ Extn:6189 contact type UNKNOWN_CONTACT
28955405: Jun 17 17:37:33.299 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-7] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {RTP_STARTED_EVENT: Socket:Socket: null monitoredDeviceDN:6189, monitorID: 0, peripheralID: 1, clientPort: 24618 , direction: 1 , RTPType: 0, bitRate: 1, echoCancellation: 0, packetSize: 20, payloadType: 3 , connectionDeviceIDType: 0, connectionCallID: 17068984, connectionDeviceID: 6189 } to outboundQ
28955406: Jun 17 17:37:33.299 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { RTP_STARTED_EVENT }
28955407: Jun 17 17:37:33.299 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=RTP_STARTED_EVENT, MonitorID: 0, PeripheralID: 1, ClientPort: 24618, direction: 1, RTPType: 0, bitRate: 1, echoCancellation: 0, packetSize: 20, payloadType: 3, ConnectionDeviceIDType: 0, ConnectionCallID: 17068984, ConnectionDeviceID: 6189, ClientAddress: 192.168.225.27 to various sockets } 
28955408: Jun 17 17:37:33.299 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517930-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { RTP_STARTED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28955409: Jun 17 17:37:33.300 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523777-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { RTP_STARTED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28955410: Jun 17 17:37:33.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955411: Jun 17 17:37:33.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955412: Jun 17 17:37:33.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955413: Jun 17 17:37:34.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955414: Jun 17 17:37:34.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955415: Jun 17 17:37:34.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955416: Jun 17 17:37:35.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955417: Jun 17 17:37:35.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955418: Jun 17 17:37:35.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955419: Jun 17 17:37:36.366 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955420: Jun 17 17:37:36.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955421: Jun 17 17:37:36.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955422: Jun 17 17:37:37.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955423: Jun 17 17:37:37.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955424: Jun 17 17:37:37.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955425: Jun 17 17:37:38.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955426: Jun 17 17:37:38.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955427: Jun 17 17:37:38.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955428: Jun 17 17:37:38.923 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Running cleanup in ContactMgr
28955429: Jun 17 17:37:38.923 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Cleanup in ContactMgr complete
28955430: Jun 17 17:37:39.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955431: Jun 17 17:37:39.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955432: Jun 17 17:37:39.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955433: Jun 17 17:37:40.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955434: Jun 17 17:37:40.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955435: Jun 17 17:37:40.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955436: Jun 17 17:37:41.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955437: Jun 17 17:37:41.367 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955438: Jun 17 17:37:41.368 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955439: Jun 17 17:37:41.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28955440: Jun 17 17:37:41.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28955441: Jun 17 17:37:42.215 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28955442: Jun 17 17:37:42.215 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28955443: Jun 17 17:37:42.215 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955444: Jun 17 17:37:42.216 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955445: Jun 17 17:37:42.216 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28955446: Jun 17 17:37:42.231 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28955447: Jun 17 17:37:42.231 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955448: Jun 17 17:37:42.231 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955449: Jun 17 17:37:42.231 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955450: Jun 17 17:37:42.235 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955451: Jun 17 17:37:42.235 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955452: Jun 17 17:37:42.235 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955453: Jun 17 17:37:42.239 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955454: Jun 17 17:37:42.239 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955455: Jun 17 17:37:42.239 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955456: Jun 17 17:37:42.243 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28955457: Jun 17 17:37:42.243 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28955458: Jun 17 17:37:42.368 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955459: Jun 17 17:37:42.368 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955460: Jun 17 17:37:42.368 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955461: Jun 17 17:37:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28955462: Jun 17 17:37:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406793 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28955463: Jun 17 17:37:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517931-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28955464: Jun 17 17:37:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28955465: Jun 17 17:37:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533547 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28955466: Jun 17 17:37:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523778-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28955467: Jun 17 17:37:43.123 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_RECOVERY_0_-44-0-RUN] com.cisco.wf.subsystems.jtapi.RecoveryThread Running CTI Port recovery 'MIVR_SS_TEL_RECOVERY_0_-44-0' @ 1560782263123
28955468: Jun 17 17:37:43.124 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_RECOVERY_0_-44-0-RUN] com.cisco.wf.subsystems.jtapi.RecoveryThread ... CTI Port recovery 'MIVR_SS_TEL_RECOVERY_0_-44-0' @ 1560782263123 done.
28955469: Jun 17 17:37:43.368 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955470: Jun 17 17:37:43.368 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955471: Jun 17 17:37:43.368 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955472: Jun 17 17:37:43.923 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28955473: Jun 17 17:37:43.923 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(253088/1) returns 17030304 [253088/1]
28955474: Jun 17 17:37:43.923 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109536/1) returns 16886752 [109536/1]
28955475: Jun 17 17:37:43.923 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109541/1) returns 16886757 [109541/1]
28955476: Jun 17 17:37:43.924 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109543/1) returns 16886759 [109543/1]
28955477: Jun 17 17:37:43.924 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109555/1) returns 16886771 [109555/1]
28955478: Jun 17 17:37:44.368 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955479: Jun 17 17:37:44.368 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955480: Jun 17 17:37:44.368 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955481: Jun 17 17:37:45.368 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955482: Jun 17 17:37:45.368 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955483: Jun 17 17:37:45.368 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955484: Jun 17 17:37:46.368 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955485: Jun 17 17:37:46.368 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955486: Jun 17 17:37:46.368 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955487: Jun 17 17:37:47.369 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955488: Jun 17 17:37:47.369 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955489: Jun 17 17:37:47.369 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955490: Jun 17 17:37:48.369 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955491: Jun 17 17:37:48.369 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955492: Jun 17 17:37:48.369 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955493: Jun 17 17:37:49.369 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955494: Jun 17 17:37:49.369 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955495: Jun 17 17:37:49.369 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955496: Jun 17 17:37:50.369 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955497: Jun 17 17:37:50.369 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955498: Jun 17 17:37:50.369 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955499: Jun 17 17:37:50.531 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7324-ROUTE_CALL_EV] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl Route Connection=[6206::1/(P1-cti_manager_new_1) GCID=(1,291771)->ACTIVE]->OFFERED, reason=3, Event= CallCtlConnOfferedEv 6206::1, cause=100, metacode=129, isMaster=true
28955500: Jun 17 17:37:50.532 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7324-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Just before getUniqueID
28955501: Jun 17 17:37:50.532 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7324-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Originator Protocol Call Ref = 00000000000473BB0121569700000000
28955502: Jun 17 17:37:50.532 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7324-ROUTE_CALL_EV] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact -1[null] .setAppContact(12459) from null
28955503: Jun 17 17:37:50.532 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_RECEIVED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - Get Property : 1
28955504: Jun 17 17:37:50.532 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_RECEIVED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - IVR OB Call. Found "OBIVRCALL" in the contact context : false
28955505: Jun 17 17:37:50.532 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7324-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.CallImpl Call.received() JTAPICallContact[id=12459,implId=291771/1,state=STATE_RECEIVED_IDX,inbound=true,App name=RedirectNotAnswer,task=null,session=null,seq num=-1,cn=6206,dn=6206,cgn=5419,ani=null,dnis=null,clid=null,atype=FORWARD_NO_ANSWER,lrd=5434,ocn=5434,route=RP[num=6206],OrigProtocolCallRef=00000000000473BB0121569700000000,DestProtocolCallRef=null,TP=null
28955506: Jun 17 17:37:50.532 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7324-ROUTE_CALL_EV] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11122 : ContactSessionChanged received for App FW contact 12459, iefSourceContact is 17068987 [291771/1] (9430)
28955507: Jun 17 17:37:50.532 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7324-ROUTE_CALL_EV] com.cisco.wf.subsystems.rmcm.ICDContactAdapter Ignoring contactSessionChanged because either the new or old session is null
28955508: Jun 17 17:37:50.533 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7324-ROUTE_CALL_EV] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=0,state=IN_USE MDC::init
28955509: Jun 17 17:37:50.533 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7324-ROUTE_CALL_EV] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=0,state=IN_USE ::init: create newMediaManagerImpl 
28955510: Jun 17 17:37:50.535 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7324-ROUTE_CALL_EV] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl Route Connection: [6206::1/(P1-cti_manager_new_1) GCID=(1,291771)->ACTIVE]->OFFERED, CTI Port selected: TP[id=4,implId=614007,state=IN_USE]
28955511: Jun 17 17:37:50.546 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Just before getUniqueID
28955512: Jun 17 17:37:50.547 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Originator Protocol Call Ref = 00000000000473BB0121569700000000
28955513: Jun 17 17:37:50.547 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver AddressCallObserver:ConnCreatedEv: Protocol Call Ref = 00000000000473BB0121569700000000
28955514: Jun 17 17:37:50.547 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Set the OrigProtocolCallRef to 00000000000473BB0121569700000000
28955515: Jun 17 17:37:50.547 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Just before getUniqueID
28955516: Jun 17 17:37:50.547 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup  Error while getting unique id.: Exception=com.cisco.jtapi.InvalidStateExceptionImpl: Address is out of service
28955517: Jun 17 17:37:50.547 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:com.cisco.jtapi.InvalidStateExceptionImpl: Address is out of service
28955518: Jun 17 17:37:50.547 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.jtapi.IntraProviderAddress.O(CTQF)
28955519: Jun 17 17:37:50.548 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.jtapi.ConnectionImpl.assertValidAddress(CTQF)
28955520: Jun 17 17:37:50.548 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.jtapi.ConnectionImpl.getUniqueID(CTQF)
28955521: Jun 17 17:37:50.548 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup.getCallConnUniqueID(TAPIPortGroup.java:2607)
28955522: Jun 17 17:37:50.548 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$AddressCallObserver.callChangedEvent(TAPIPortGroup.java:5060)
28955523: Jun 17 17:37:50.548 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.jtapi.ObserverProxy.Z(CTQF)
28955524: Jun 17 17:37:50.548 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.jtapi.ObserverProxy.I(CTQF)
28955525: Jun 17 17:37:50.548 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.jtapi.CallImpl.deliverEvents(CTQF)
28955526: Jun 17 17:37:50.548 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.jtapi.CallManager.getAddress(CTQF)
28955527: Jun 17 17:37:50.548 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.jtapi.CallManager.getAgentConnections(CTQF)
28955528: Jun 17 17:37:50.548 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.jtapi.CallManager.TYPE(CTQF)
28955529: Jun 17 17:37:50.548 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.jtapi.CallManager.I(CTQF)
28955530: Jun 17 17:37:50.548 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.jtapi.AddressCallObserver.newCall(CTQF)
28955531: Jun 17 17:37:50.549 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.jtapi.AddressCallObserver.newCall(CTQF)
28955532: Jun 17 17:37:50.549 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.jtapi.LineObserverImpl.NewCall(CTQF)
28955533: Jun 17 17:37:50.549 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.cti.client.implementation.Line.GlobalCallManagerID(CTQF)
28955534: Jun 17 17:37:50.549 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.cti.client.implementation.Line.I(CTQF)
28955535: Jun 17 17:37:50.549 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.cti.client.implementation.Provider$EventThread.messageReceived(CTQF)
28955536: Jun 17 17:37:50.549 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.cti.util.MessageThread.append(CTQF)
28955537: Jun 17 17:37:50.549 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.cti.util.MessageThread.CTQF(CTQF)
28955538: Jun 17 17:37:50.549 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.cti.util.MessageThread.run(CTQF)
28955539: Jun 17 17:37:50.549 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Originator Protocol Call Ref = null
28955540: Jun 17 17:37:50.549 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver AddressCallObserver:ConnCreatedEv: Protocol Call Ref = null
28955541: Jun 17 17:37:50.549 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Set the OrigProtocolCallRef to null
28955542: Jun 17 17:37:50.549 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Just before getUniqueID
28955543: Jun 17 17:37:50.549 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Originator Protocol Call Ref = 00000000000473BB0121569800000000
28955544: Jun 17 17:37:50.549 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver AddressCallObserver:ConnCreatedEv: Protocol Call Ref = 00000000000473BB0121569800000000
28955545: Jun 17 17:37:50.549 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Set the OrigProtocolCallRef to 00000000000473BB0121569800000000
28955546: Jun 17 17:37:50.550 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100587-CALL_EVENT_LOG:614007] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl  Got CallActiveEv, ConnCreatedEv 6206::1, ConnInProgressEv 6206::1, CallCtlConnOfferedEv 6206::1, ConnCreatedEv 5419:Internal:1, ConnConnectedEv 5419:Internal:1, CallCtlConnEstablishedEv 5419:Internal:1, ConnCreatedEv 614007:Internal:1,  events on the AddressCallObserver.
28955547: Jun 17 17:37:50.550 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100590-CALL_EVENT_LOG:614007] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl  Got ConnDisconnectedEv 6206::1, CallCtlConnDisconnectedEv 6206::1,  events on the AddressCallObserver.
28955548: Jun 17 17:37:50.550 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100591-CONN_DISCONNECTED] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl RP[num=6206], conn=[6206::1/(P1-cti_manager_new_1) GCID=(1,291771)->ACTIVE]->DISCONNECTED, event=CallCtlConnDisconnectedEv 6206::1, cause=CAUSE_NORMAL[100], meta=META_CALL_REMOVING_PARTY[131]
28955549: Jun 17 17:37:50.550 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100589-CALL_EVENT_LOG:614007] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl  Got ConnInProgressEv 614007:Internal:1, CallCtlConnOfferedEv 614007:Internal:1,  events on the AddressCallObserver.
28955550: Jun 17 17:37:50.550 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7324-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.CallImpl Call.associated() JTAPICallContact[id=12459,implId=291771/1,state=STATE_RECEIVED_IDX,inbound=true,App name=RedirectNotAnswer,task=null,session=46000016019,seq num=0,cn=6206,dn=6206,cgn=5419,ani=null,dnis=null,clid=null,atype=FORWARD_NO_ANSWER,lrd=5434,ocn=5434,route=RP[num=6206],OrigProtocolCallRef=00000000000473BB0121569800000000,DestProtocolCallRef=null,TP=614007]
28955551: Jun 17 17:37:50.550 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7324-ROUTE_CALL_EV] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl Route Connection: [6206::1/(P1-cti_manager_new_1) GCID=(1,291771)->ACTIVE]->DISCONNECTED has 1 current sessions active.
28955552: Jun 17 17:37:50.551 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100588-CALL_CONN_OFFERED:614007] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID: 12459, MediaID: 291771/1 CallCtlConnOfferedEv received for CTI Port: 614007, lastRedirectedAddress: 6206
28955553: Jun 17 17:37:50.555 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100592-CALL_EVENT_LOG:614007] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12459 MediaId:291771/1 Got CallObservationEndedEv,  events on the AddressCallObserver.
28955554: Jun 17 17:37:50.559 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100588-CALL_CONN_OFFERED:614007] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID: 12459, MediaID: 291771/1 Accepting call for CTI Route Point: 6206 on CTI Port: 614007, ciscoCause=0
28955555: Jun 17 17:37:50.560 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614007-56-737-TERM_CONN_EV:614007] com.cisco.wf.subsystems.jtapi.CallImpl Call.accepted() JTAPICallContact[id=12459,implId=291771/1,state=STATE_ACCEPTED_IDX,inbound=true,App name=RedirectNotAnswer,task=null,session=46000016019,seq num=0,cn=6206,dn=6206,cgn=5419,ani=null,dnis=null,clid=null,atype=FORWARD_NO_ANSWER,lrd=5434,ocn=5434,route=RP[num=6206],OrigProtocolCallRef=00000000000473BB0121569800000000,DestProtocolCallRef=null,TP=614007]
28955556: Jun 17 17:37:50.560 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614007-56-737-TERM_CONN_EV:614007] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12459 MediaId:291771/1, TerminalConnection to Terminal: IVR__614007 is RINGING, [614007:Internal:1/(P1-cti_manager_new_1) GCID=(1,291771)->ACTIVE]->ALERTING
28955557: Jun 17 17:37:50.560 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614007-56-737-TERM_CONN_EV:614007] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12459 MediaId:291771/1 com.cisco.jtapi.CiscoTermInServiceEvImpl received
28955558: Jun 17 17:37:50.560 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614007-56-737-TERM_CONN_EV:614007] com.cisco.wf.subsystems.jtapi.CallImpl Call.attributed() JTAPICallContact[id=12459,implId=291771/1,state=STATE_ATTRIBUTED_IDX,inbound=true,App name=RedirectNotAnswer,task=null,session=46000016019,seq num=0,cn=6206,dn=6206,cgn=5419,ani=null,dnis=null,clid=null,atype=FORWARD_NO_ANSWER,lrd=5434,ocn=5434,route=RP[num=6206],OrigProtocolCallRef=00000000000473BB0121569800000000,DestProtocolCallRef=null,TP=614007]
28955559: Jun 17 17:37:50.560 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614007-56-737-TERM_CONN_EV:614007] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12459 MediaId:291771/1 Task:26000017554 associated with Task ID: 26000017554
28955560: Jun 17 17:37:50.561 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_ENG_TASKS-31-13-TASK:0x60db8c892_NTC_ST_ru/Redirect2_after_not_answer.aef] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11122 : ContactAttributed received for App FW contact 12459, iefSourceContact is 17068987 [291771/1] (9430)
28955561: Jun 17 17:37:50.561 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_ENG_TASKS-31-13-TASK:0x60db8c892_NTC_ST_ru/Redirect2_after_not_answer.aef] com.cisco.wf.subsystems.rmcm.ICDContactAdapter check Attrib : isAdapterActive set to true
28955562: Jun 17 17:37:50.561 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_ENG_TASKS-31-13-TASK:0x60db8c892_NTC_ST_ru/Redirect2_after_not_answer.aef] com.cisco.wf.subsystems.rmcm.ICDContactAdapter Successfully obtained a CTIPort as handler for SessionMsgs 
28955563: Jun 17 17:37:50.562 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionOfferedMsg (Rsrc:null ID:null Type:IAQ)
28955564: Jun 17 17:37:50.562 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.addResourceToContact(291771/1, 614007)
28955565: Jun 17 17:37:50.562 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.addContactToCTIPort, port: 614007 contact ID: 291771/1
28955566: Jun 17 17:37:50.562 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291771/1) returns null
28955567: Jun 17 17:37:50.562 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CTIPort adding RmCm contact with call ID 291771/1 (17068987) to session 46000016019
28955568: Jun 17 17:37:50.562 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.addRmCmContact(291771/1/17068987, 17068987 [291771/1])
28955569: Jun 17 17:37:50.562 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact Making Monitoring flag=true  old flag value =false
28955570: Jun 17 17:37:50.562 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactCreatedEventReqMsg Contact12459
28955571: Jun 17 17:37:50.562 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291771/1] 17068987 ContactEventsGenerator: Posting the ContactCreatedEvent contact type IAQ session 46000016019 session seq num 0
28955572: Jun 17 17:37:50.562 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactPresentedEventReqMsg Contact12459
28955573: Jun 17 17:37:50.562 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291771/1] 17068987 ContactEventsGenerator: Posting the ContactPresentedEvent Resource 614007 contact type IAQ Secondary call ID 291771/1 session 46000016019 session seq num 0 isRedirectFromWF false
28955574: Jun 17 17:37:50.563 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614007
28955575: Jun 17 17:37:50.563 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614007
28955576: Jun 17 17:37:50.563 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614007
28955577: Jun 17 17:37:50.563 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 614007:false
28955578: Jun 17 17:37:50.563 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {BEGIN_CALL_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17068987, callType: 1, connDeviceID: 614007, ani: 5419, dnis: 6206, dialedNumber: 5434, callerEnteredDigits: null, callVar_1: null, callVar_2: null, callVar_3: null, callVar_4: null, callVar_5: null, callVar_6: null, callVar_7: null, callVar_8: null, callVar_9: null, callVar_10: null, wrapupData:  } to outboundQ
28955579: Jun 17 17:37:50.563 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5419
28955580: Jun 17 17:37:50.563 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5419
28955581: Jun 17 17:37:50.563 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5419
28955582: Jun 17 17:37:50.564 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 5419:false
28955583: Jun 17 17:37:50.564 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5434
28955584: Jun 17 17:37:50.564 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5434
28955585: Jun 17 17:37:50.564 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5434
28955586: Jun 17 17:37:50.564 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 5434:false
28955587: Jun 17 17:37:50.564 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: got contactPresented from CTI port
28955588: Jun 17 17:37:50.564 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614007
28955589: Jun 17 17:37:50.564 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614007
28955590: Jun 17 17:37:50.564 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614007
28955591: Jun 17 17:37:50.564 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 614007:false
28955592: Jun 17 17:37:50.564 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=2
28955593: Jun 17 17:37:50.564 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28955594: Jun 17 17:37:50.564 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DELIVERED_EVENT: Socket:Socket: null monitoredDeviceDN:614007, connectionCallID: 17068987, lineType: 3, skillGroupNumber: -1, serviceNumber: 15, alertingDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 0, localConnectionState: 2, eventCause: 22, connectionDeviceID: 614007, alertingDeviceID: 614007, callingDeviceID: 5419, calledDeviceID: 614007, lastRedirectDeviceID: 5434, secondaryCallID: 0, ani: 5419, dnis: 6206, userToUserInfo: null, dialedNumber: 5434, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData: null } to outboundQ
28955595: Jun 17 17:37:50.564 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { BEGIN_CALL_EVENT }
28955596: Jun 17 17:37:50.565 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=BEGIN_CALL_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17068987, calledPartyDisposition: 0, connectionDeviceID: 614007, ani: 5419, dnis: 6206, dialedNumber: null, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData:  to various sockets } 
28955597: Jun 17 17:37:50.565 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DELIVERED_EVENT }
28955598: Jun 17 17:37:50.565 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DELIVERED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, connectionCallID: 17068987, lineHandle: 65535, lineType: 3, serviceNumber: 15, serviceID: -1, skillGroupNumber: -1, skillGroupID: -1, skillGroupPriority: 0, alertingDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 0, localConnectionState: 2, eventCause: 22, connectionDeviceID: 614007, alertingDeviceID: 614007, callingDeviceID: 5419, calledDeviceID: 614007, lastRedirectDeviceID: 5434, secondaryConnectionCallID: 0, ani: 5419, dnis: 6206, userToUserInfo: null, dialedNumber: 5434, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData: , remasks: [] to various sockets } 
28955599: Jun 17 17:37:50.565 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517932-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { BEGIN_CALL_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17068987 } 
28955600: Jun 17 17:37:50.565 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517932-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DELIVERED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17068987 } 
28955601: Jun 17 17:37:50.566 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523779-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { BEGIN_CALL_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17068987 } 
28955602: Jun 17 17:37:50.566 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523779-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DELIVERED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17068987 } 
28955603: Jun 17 17:37:50.569 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl
28955604: Jun 17 17:37:50.570 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12459 MediaId:291771/1 Task:26000017554 com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl received
28955605: Jun 17 17:37:50.570 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CiscoMediaOpenLogicalChannelEv event received 
28955606: Jun 17 17:37:50.570 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614007-56-737-TERM_CONN_EV:614007] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12459 MediaId:291771/1 Task:26000017554, TerminalConnection to Terminal: IVR__614007 is ACTIVE
28955607: Jun 17 17:37:50.570 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614007-56-737-TERM_CONN_EV:614007] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11122 : ContactAccepted received for App FW contact 12459, iefSourceContact is 17068987 [291771/1] (9430)
28955608: Jun 17 17:37:50.570 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614007-56-737-TERM_CONN_EV:614007] com.cisco.wf.subsystems.jtapi.CallImpl Call.answered() JTAPICallContact[id=12459,implId=291771/1,state=STATE_ANSWERED_IDX,inbound=true,App name=RedirectNotAnswer,task=26000017554,session=46000016019,seq num=0,cn=6206,dn=6206,cgn=5419,ani=null,dnis=null,clid=null,atype=FORWARD_NO_ANSWER,lrd=5434,ocn=5434,route=RP[num=6206],OrigProtocolCallRef=00000000000473BB0121569800000000,DestProtocolCallRef=null,TP=614007]
28955609: Jun 17 17:37:50.570 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614007-56-737-OPEN_LOGICAL_CHANNEL:614007] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CiscoMediaOpenLogicalChannelEv Setting IPv4 address  
28955610: Jun 17 17:37:50.571 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionActiveMsg (Rsrc:null ID:291771/1 Type:IAQ)
28955611: Jun 17 17:37:50.571 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291771/1) returns 17068987 [291771/1]
28955612: Jun 17 17:37:50.571 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.removeContactFromCTIPort, port: 614007
28955613: Jun 17 17:37:50.571 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.addResourceToContact(291771/1, 614007)
28955614: Jun 17 17:37:50.571 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.addContactToCTIPort, port: 614007 contact ID: 291771/1
28955615: Jun 17 17:37:50.571 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactConnectedEventReqMsg Contact12459
28955616: Jun 17 17:37:50.572 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291771/1] 17068987 ContactEventsGenerator: Posting the ContactConnectedEvent Resource 614007 contact type IAQ session 46000016019 session seq num 0
28955617: Jun 17 17:37:50.572 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-20] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler:got contactConnected from CTI port
28955618: Jun 17 17:37:50.572 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-20] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler CRACTIEventHandler: for CallEstablishedEventMsg get EventReasonCode from CallEventData (-1)
28955619: Jun 17 17:37:50.572 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-20] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5434
28955620: Jun 17 17:37:50.572 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-20] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5434
28955621: Jun 17 17:37:50.573 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-20] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5434
28955622: Jun 17 17:37:50.573 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-20] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 5434:false
28955623: Jun 17 17:37:50.573 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-20] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5419
28955624: Jun 17 17:37:50.573 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-20] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5419
28955625: Jun 17 17:37:50.573 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-20] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5419
28955626: Jun 17 17:37:50.573 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-20] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 5419:false
28955627: Jun 17 17:37:50.573 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-20] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=2
28955628: Jun 17 17:37:50.573 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-20] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28955629: Jun 17 17:37:50.573 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-20] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_ESTABLISHED_EVENT: Socket:Socket: null monitoredDeviceDN:614007, connectionCallID: 17068987, lineType: 3, monitoredDeviceDN: 614007, eventReasonCode: 22, serviceNumber: 15, skillGroupNumber: -1, answeringDeviceID: 614007, callingDeviceID: 5419, calledDeviceID: 614007, lastRedirectDeviceID: 5434, answeringDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 0 } to outboundQ
28955630: Jun 17 17:37:50.573 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_ESTABLISHED_EVENT }
28955631: Jun 17 17:37:50.573 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_ESTABLISHED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, ConnectionCallID: 17068987, lineHandle: 65535, lineType: 3, serviceNumber: 15, serviceID: -1, skillGroupNumber: -1, skillGroupID: -1, skillGroupPriority: 0, answeringDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 0, localConnectionState: 3, eventCause: 22, monitoredDeviceDN: 614007, answeringDeviceID: 614007, calledDeviceID: 614007, callingDeviceID: 5419, lastRedirectDeviceID: 5434, remasks: [] to various sockets } 
28955632: Jun 17 17:37:50.573 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517933-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_ESTABLISHED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17068987 } 
28955633: Jun 17 17:37:50.574 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523780-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_ESTABLISHED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17068987 } 
28955634: Jun 17 17:37:50.590 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614007-56-737-OPEN_LOGICAL_CHANNEL:614007] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=0,state=IN_USE IPv6 new API setPortForLocalSource 3 args
28955635: Jun 17 17:37:50.590 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614007-56-737-OPEN_LOGICAL_CHANNEL:614007] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=0,state=IN_USE Local in Prop = com.cisco.wf.subsystems.jtapi.InProp@163170a
28955636: Jun 17 17:37:50.592 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStartedEvImpl
28955637: Jun 17 17:37:50.592 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12459 MediaId:291771/1 Task:26000017554 com.cisco.jtapi.CiscoRTPInputStartedEvImpl received
28955638: Jun 17 17:37:50.632 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStartedEvImpl
28955639: Jun 17 17:37:50.632 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12459 MediaId:291771/1 Task:26000017554 com.cisco.jtapi.CiscoRTPOutputStartedEvImpl received
28955640: Jun 17 17:37:50.702 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_ENG_TASKS-31-13-TASK:0x60db8c892_NTC_ST_ru/Redirect2_after_not_answer.aef] com.cisco.contact.impl.ContactStubImpl Contact Manager received unknown contact.
28955641: Jun 17 17:37:50.704 GMT+300 %MIVR-LIB_EVENT-3-DISPATCH_FAILURE: [EventQueue.DispatchThread-0-14] com.cisco.manager.impl.ManagerManagerImpl.EventLoggerImpl A failure occured while dispatching an event: Event=com.cisco.contact.ContactEvent[CONTACT_IMPL_ID_CHANGED,state=CONTACT_ACCEPTED,task=AppTask[id=0x60db8c892,time=1560782270560,state=STARTED,active=true,aborting=null,app=App[name=RedirectNotAnswer,type=Cisco Script Application,id=15,desc=RedirectNotAnswer,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2019-02-28 14:23:39.0,recordId=203,desc=RedirectNotAnswer,name=RedirectNotAnswer,type=Cisco Script Application,id=15,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/Redirect2_after_not_answer.aef],defaultScript=,vars=null,defaultVars=null]]],trigger=ContactApplicationTrigger[time=1560782270560,locale=ru_RU,cfg=JTAPITriggerConfig[schema=ApplicationTriggerConfig,time=2017-08-07 17:56:44.0,recordId=101,desc=Cisco JTAPI Trigger,name=6206,type=Cisco JTAPI Trigger,appName=RedirectNotAnswer,enabled=true,sessions=10,idleTimeout=5000,locale=ru_RU,parms={},taskGroups=[],controlClass=class com.cisco.call.CallControlChannel,controlGroupId=2,contactGroups=[GroupInfo[class=com.cisco.dialog.DialogChannel,id=0]],dn=6206,redirectCSS=default,cmDeviceName=Redirect,cmDeviceInvalid=false,cmDescription=Redirect,cmDevicePoolUUID={1B1B9EB6-7803-11D3-BDF0-00108302EAD1},cmDevicePoolName=Default,cmCallingSearchSpaceUUID=,cmCallingSearchSpaceName=None,cmLocationUUID={29C5C1C4-8871-4D1E-8394-0B9181E8C54D},cmLocationName=Hub_None,cmPartitionUUID=,cmPartitionName=None,cmVoiceMailProfileUUID=,cmVoiceMailProfileName=None,cmCallPickUpGroupUUID=,cmCallPickUpGroupName=,cmDisplay=,cmExternalPhNumMask=,cmFwdBusyVM=false,cmFwdBusyDest=,cmFwdBusyCSSUUID=,cmFwdBusyCSSName=None,cmAlertingNameAscii=,cmPresenceGroupUUID=ad243d17-98b4-4118-8feb-5ff2e1b781ac,cmPresenceGroupName=Standard Presence group,campaignID=-1],contact=JTAPICallContact[id=12459,implId=291771/1,state=STATE_ANSWERED_IDX,inbound=true,App name=RedirectNotAnswer,task=26000017554,session=46000016019,seq num=0,cn=6206,dn=6206,cgn=5419,ani=null,dnis=null,clid=null,atype=FORWARD_NO_ANSWER,lrd=5434,ocn=5434,route=RP[num=6206],OrigProtocolCallRef=00000000000473BB0121569800000000,DestProtocolCallRef=null,TP=614007]],task=com.cisco.wfframework.engine.core.WFEngineWorkflowDebugTask@1cfdfe,default=null],contactImplId=<30147960.2600.1560782270703.JavaMail.uccxuser@srv-ccx-11>,lastContactImplId=null,session=null,lastSession=null,contactSeqNum=-1,lastContactSeqNum=-1] on EmailContact[id=12460,type=Cisco eMail Contact,implId=<30147960.2600.1560782270703.JavaMail.uccxuser@srv-ccx-11>,active=true,state=CONTACT_ACCEPTED,inbound=false,handled=false,locale=en_US,aborting=false,app=App[name=RedirectNotAnswer,type=Cisco Script Application,id=15,desc=RedirectNotAnswer,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2019-02-28 14:23:39.0,recordId=203,desc=RedirectNotAnswer,name=RedirectNotAnswer,type=Cisco Script Application,id=15,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/Redirect2_after_not_answer.aef],defaultScript=,vars=null,defaultVars=null]]],task=26000017554,session=null,seqNum=-1,time=1560782270702,from=null,to=Dmitry.Marullin@e-lab.icl.kazan.ru,cc=null,bcc=null,subject=Missed Call,num=0] at Mon Jun 17 17:37:50 GMT+03:00 2019,Event source=EmailContact[id=12460,type=Cisco eMail Contact,implId=<30147960.2600.1560782270703.JavaMail.uccxuser@srv-ccx-11>,active=true,state=CONTACT_ACCEPTED,inbound=false,handled=false,locale=en_US,aborting=false,app=App[name=RedirectNotAnswer,type=Cisco Script Application,id=15,desc=RedirectNotAnswer,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2019-02-28 14:23:39.0,recordId=203,desc=RedirectNotAnswer,name=RedirectNotAnswer,type=Cisco Script Application,id=15,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/Redirect2_after_not_answer.aef],defaultScript=,vars=null,defaultVars=null]]],task=26000017554,session=null,seqNum=-1,time=1560782270702,from=null,to=Dmitry.Marullin@e-lab.icl.kazan.ru,cc=null,bcc=null,subject=Missed Call,num=0],Event listener=com.cisco.wf.reporting.SIPRealTimeDataManager@ae191e,Exception=java.lang.ClassCastException: com.cisco.wf.subsystems.email.SubsystemEMail$ContactImpl cannot be cast to com.cisco.call.CallContact
28955642: Jun 17 17:37:50.705 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:java.lang.ClassCastException: com.cisco.wf.subsystems.email.SubsystemEMail$ContactImpl cannot be cast to com.cisco.call.CallContact
28955643: Jun 17 17:37:50.705 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.wf.reporting.SIPRealTimeDataManager.decrementActiveConnectedCounter(SIPRealTimeDataManager.java:1104)
28955644: Jun 17 17:37:50.705 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.wf.reporting.SIPRealTimeDataManager.contactImplIdChanged(SIPRealTimeDataManager.java:1043)
28955645: Jun 17 17:37:50.705 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.contact.ContactEvent.dispatchEvent(ContactEvent.java:821)
28955646: Jun 17 17:37:50.705 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.event.AbstractEventQueue$Item.dispatch(AbstractEventQueue.java:706)
28955647: Jun 17 17:37:50.705 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.event.AbstractEventQueue$DispatchRunnable.dispatchNextEvent(AbstractEventQueue.java:934)
28955648: Jun 17 17:37:50.705 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.event.AbstractEventQueue$DispatchRunnable.run(AbstractEventQueue.java:951)
28955649: Jun 17 17:37:50.705 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at java.lang.Thread.run(Thread.java:748)
28955650: Jun 17 17:37:50.868 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_ENG_TASKS-31-13-TASK:0x60db8c892_NTC_ST_ru/Redirect2_after_not_answer.aef] com.cisco.contact.impl.ContactStubImpl Contact Manager received unknown contact.
28955651: Jun 17 17:37:50.870 GMT+300 %MIVR-LIB_EVENT-3-DISPATCH_FAILURE: [EventQueue.DispatchThread-0-10] com.cisco.manager.impl.ManagerManagerImpl.EventLoggerImpl A failure occured while dispatching an event: Event=com.cisco.contact.ContactEvent[CONTACT_IMPL_ID_CHANGED,state=CONTACT_ACCEPTED,task=AppTask[id=0x60db8c892,time=1560782270560,state=STARTED,active=true,aborting=null,app=App[name=RedirectNotAnswer,type=Cisco Script Application,id=15,desc=RedirectNotAnswer,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2019-02-28 14:23:39.0,recordId=203,desc=RedirectNotAnswer,name=RedirectNotAnswer,type=Cisco Script Application,id=15,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/Redirect2_after_not_answer.aef],defaultScript=,vars=null,defaultVars=null]]],trigger=ContactApplicationTrigger[time=1560782270560,locale=ru_RU,cfg=JTAPITriggerConfig[schema=ApplicationTriggerConfig,time=2017-08-07 17:56:44.0,recordId=101,desc=Cisco JTAPI Trigger,name=6206,type=Cisco JTAPI Trigger,appName=RedirectNotAnswer,enabled=true,sessions=10,idleTimeout=5000,locale=ru_RU,parms={},taskGroups=[],controlClass=class com.cisco.call.CallControlChannel,controlGroupId=2,contactGroups=[GroupInfo[class=com.cisco.dialog.DialogChannel,id=0]],dn=6206,redirectCSS=default,cmDeviceName=Redirect,cmDeviceInvalid=false,cmDescription=Redirect,cmDevicePoolUUID={1B1B9EB6-7803-11D3-BDF0-00108302EAD1},cmDevicePoolName=Default,cmCallingSearchSpaceUUID=,cmCallingSearchSpaceName=None,cmLocationUUID={29C5C1C4-8871-4D1E-8394-0B9181E8C54D},cmLocationName=Hub_None,cmPartitionUUID=,cmPartitionName=None,cmVoiceMailProfileUUID=,cmVoiceMailProfileName=None,cmCallPickUpGroupUUID=,cmCallPickUpGroupName=,cmDisplay=,cmExternalPhNumMask=,cmFwdBusyVM=false,cmFwdBusyDest=,cmFwdBusyCSSUUID=,cmFwdBusyCSSName=None,cmAlertingNameAscii=,cmPresenceGroupUUID=ad243d17-98b4-4118-8feb-5ff2e1b781ac,cmPresenceGroupName=Standard Presence group,campaignID=-1],contact=JTAPICallContact[id=12459,implId=291771/1,state=STATE_ANSWERED_IDX,inbound=true,App name=RedirectNotAnswer,task=26000017554,session=46000016019,seq num=0,cn=6206,dn=6206,cgn=5419,ani=null,dnis=null,clid=null,atype=FORWARD_NO_ANSWER,lrd=5434,ocn=5434,route=RP[num=6206],OrigProtocolCallRef=00000000000473BB0121569800000000,DestProtocolCallRef=null,TP=614007]],task=com.cisco.wfframework.engine.core.WFEngineWorkflowDebugTask@1cfdfe,default=null],contactImplId=<26842588.2602.1560782270869.JavaMail.uccxuser@srv-ccx-11>,lastContactImplId=null,session=null,lastSession=null,contactSeqNum=-1,lastContactSeqNum=-1] on EmailContact[id=12461,type=Cisco eMail Contact,implId=<26842588.2602.1560782270869.JavaMail.uccxuser@srv-ccx-11>,active=true,state=CONTACT_ACCEPTED,inbound=false,handled=false,locale=en_US,aborting=false,app=App[name=RedirectNotAnswer,type=Cisco Script Application,id=15,desc=RedirectNotAnswer,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2019-02-28 14:23:39.0,recordId=203,desc=RedirectNotAnswer,name=RedirectNotAnswer,type=Cisco Script Application,id=15,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/Redirect2_after_not_answer.aef],defaultScript=,vars=null,defaultVars=null]]],task=26000017554,session=null,seqNum=-1,time=1560782270868,from=null,to=79600389089@sms-hoster.local,cc=null,bcc=null,subject=Missed Call,num=0] at Mon Jun 17 17:37:50 GMT+03:00 2019,Event source=EmailContact[id=12461,type=Cisco eMail Contact,implId=<26842588.2602.1560782270869.JavaMail.uccxuser@srv-ccx-11>,active=true,state=CONTACT_ACCEPTED,inbound=false,handled=false,locale=en_US,aborting=false,app=App[name=RedirectNotAnswer,type=Cisco Script Application,id=15,desc=RedirectNotAnswer,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2019-02-28 14:23:39.0,recordId=203,desc=RedirectNotAnswer,name=RedirectNotAnswer,type=Cisco Script Application,id=15,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/Redirect2_after_not_answer.aef],defaultScript=,vars=null,defaultVars=null]]],task=26000017554,session=null,seqNum=-1,time=1560782270868,from=null,to=79600389089@sms-hoster.local,cc=null,bcc=null,subject=Missed Call,num=0],Event listener=com.cisco.wf.reporting.SIPRealTimeDataManager@ae191e,Exception=java.lang.ClassCastException: com.cisco.wf.subsystems.email.SubsystemEMail$ContactImpl cannot be cast to com.cisco.call.CallContact
28955652: Jun 17 17:37:50.870 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:java.lang.ClassCastException: com.cisco.wf.subsystems.email.SubsystemEMail$ContactImpl cannot be cast to com.cisco.call.CallContact
28955653: Jun 17 17:37:50.870 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.wf.reporting.SIPRealTimeDataManager.decrementActiveConnectedCounter(SIPRealTimeDataManager.java:1104)
28955654: Jun 17 17:37:50.871 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.wf.reporting.SIPRealTimeDataManager.contactImplIdChanged(SIPRealTimeDataManager.java:1043)
28955655: Jun 17 17:37:50.871 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.contact.ContactEvent.dispatchEvent(ContactEvent.java:821)
28955656: Jun 17 17:37:50.871 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.event.AbstractEventQueue$Item.dispatch(AbstractEventQueue.java:706)
28955657: Jun 17 17:37:50.871 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.event.AbstractEventQueue$DispatchRunnable.dispatchNextEvent(AbstractEventQueue.java:934)
28955658: Jun 17 17:37:50.871 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.event.AbstractEventQueue$DispatchRunnable.run(AbstractEventQueue.java:951)
28955659: Jun 17 17:37:50.871 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at java.lang.Thread.run(Thread.java:748)
28955660: Jun 17 17:37:51.369 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955661: Jun 17 17:37:51.370 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955662: Jun 17 17:37:51.370 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955663: Jun 17 17:37:51.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28955664: Jun 17 17:37:51.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28955665: Jun 17 17:37:52.370 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955666: Jun 17 17:37:52.370 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955667: Jun 17 17:37:52.370 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955668: Jun 17 17:37:52.870 GMT+300 %MIVR-LIB_EVENT-3-DISPATCH_FAILURE: [EventQueue.DispatchThread-0-7] com.cisco.manager.impl.ManagerManagerImpl.EventLoggerImpl A failure occured while dispatching an event: Event=com.cisco.contact.ContactEvent[CONTACT_TERMINATED,state=CONTACT_TERMINATED,isRemote=false,task=AppTask[id=0x60db8c892,time=1560782270560,state=STARTED,active=true,aborting=null,app=App[name=RedirectNotAnswer,type=Cisco Script Application,id=15,desc=RedirectNotAnswer,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2019-02-28 14:23:39.0,recordId=203,desc=RedirectNotAnswer,name=RedirectNotAnswer,type=Cisco Script Application,id=15,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/Redirect2_after_not_answer.aef],defaultScript=,vars=null,defaultVars=null]]],trigger=ContactApplicationTrigger[time=1560782270560,locale=ru_RU,cfg=JTAPITriggerConfig[schema=ApplicationTriggerConfig,time=2017-08-07 17:56:44.0,recordId=101,desc=Cisco JTAPI Trigger,name=6206,type=Cisco JTAPI Trigger,appName=RedirectNotAnswer,enabled=true,sessions=10,idleTimeout=5000,locale=ru_RU,parms={},taskGroups=[],controlClass=class com.cisco.call.CallControlChannel,controlGroupId=2,contactGroups=[GroupInfo[class=com.cisco.dialog.DialogChannel,id=0]],dn=6206,redirectCSS=default,cmDeviceName=Redirect,cmDeviceInvalid=false,cmDescription=Redirect,cmDevicePoolUUID={1B1B9EB6-7803-11D3-BDF0-00108302EAD1},cmDevicePoolName=Default,cmCallingSearchSpaceUUID=,cmCallingSearchSpaceName=None,cmLocationUUID={29C5C1C4-8871-4D1E-8394-0B9181E8C54D},cmLocationName=Hub_None,cmPartitionUUID=,cmPartitionName=None,cmVoiceMailProfileUUID=,cmVoiceMailProfileName=None,cmCallPickUpGroupUUID=,cmCallPickUpGroupName=,cmDisplay=,cmExternalPhNumMask=,cmFwdBusyVM=false,cmFwdBusyDest=,cmFwdBusyCSSUUID=,cmFwdBusyCSSName=None,cmAlertingNameAscii=,cmPresenceGroupUUID=ad243d17-98b4-4118-8feb-5ff2e1b781ac,cmPresenceGroupName=Standard Presence group,campaignID=-1],contact=JTAPICallContact[id=12459,implId=291771/1,state=STATE_ANSWERED_IDX,inbound=true,App name=RedirectNotAnswer,task=26000017554,session=46000016019,seq num=0,cn=6206,dn=6206,cgn=5419,ani=null,dnis=null,clid=null,atype=FORWARD_NO_ANSWER,lrd=5434,ocn=5434,route=RP[num=6206],OrigProtocolCallRef=00000000000473BB0121569800000000,DestProtocolCallRef=null,TP=614007]],task=com.cisco.wfframework.engine.core.WFEngineWorkflowDebugTask@1cfdfe,default=null],isRemote=false,contactImplId=<30147960.2600.1560782270703.JavaMail.uccxuser@srv-ccx-11>,lastContactImplId=<30147960.2600.1560782270703.JavaMail.uccxuser@srv-ccx-11>,session=null,lastSession=null,contactSeqNum=-1,lastContactSeqNum=-1] on EmailContact[id=12460,type=Cisco eMail Contact,implId=<30147960.2600.1560782270703.JavaMail.uccxuser@srv-ccx-11>,active=false,state=CONTACT_TERMINATED,inbound=false,handled=false,locale=en_US,aborting=false,app=App[name=RedirectNotAnswer,type=Cisco Script Application,id=15,desc=RedirectNotAnswer,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2019-02-28 14:23:39.0,recordId=203,desc=RedirectNotAnswer,name=RedirectNotAnswer,type=Cisco Script Application,id=15,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/Redirect2_after_not_answer.aef],defaultScript=,vars=null,defaultVars=null]]],task=26000017554,session=null,seqNum=-1,time=1560782270702,from=null,to=Dmitry.Marullin@e-lab.icl.kazan.ru,cc=null,bcc=null,subject=Missed Call,num=0] at Mon Jun 17 17:37:50 GMT+03:00 2019,Event source=EmailContact[id=12460,type=Cisco eMail Contact,implId=<30147960.2600.1560782270703.JavaMail.uccxuser@srv-ccx-11>,active=false,state=CONTACT_TERMINATED,inbound=false,handled=false,locale=en_US,aborting=false,app=App[name=RedirectNotAnswer,type=Cisco Script Application,id=15,desc=RedirectNotAnswer,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2019-02-28 14:23:39.0,recordId=203,desc=RedirectNotAnswer,name=RedirectNotAnswer,type=Cisco Script Application,id=15,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/Redirect2_after_not_answer.aef],defaultScript=,vars=null,defaultVars=null]]],task=26000017554,session=null,seqNum=-1,time=1560782270702,from=null,to=Dmitry.Marullin@e-lab.icl.kazan.ru,cc=null,bcc=null,subject=Missed Call,num=0],Event listener=com.cisco.wf.reporting.SIPRealTimeDataManager@ae191e,Exception=java.lang.ClassCastException: com.cisco.wf.subsystems.email.SubsystemEMail$ContactImpl cannot be cast to com.cisco.call.CallContact
28955669: Jun 17 17:37:52.871 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:java.lang.ClassCastException: com.cisco.wf.subsystems.email.SubsystemEMail$ContactImpl cannot be cast to com.cisco.call.CallContact
28955670: Jun 17 17:37:52.871 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.wf.reporting.SIPRealTimeDataManager.decrementActiveConnectedCounter(SIPRealTimeDataManager.java:1104)
28955671: Jun 17 17:37:52.871 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.wf.reporting.SIPRealTimeDataManager.contactTerminated(SIPRealTimeDataManager.java:1082)
28955672: Jun 17 17:37:52.871 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.contact.ContactEvent.dispatchEvent(ContactEvent.java:782)
28955673: Jun 17 17:37:52.871 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.event.AbstractEventQueue$Item.dispatch(AbstractEventQueue.java:706)
28955674: Jun 17 17:37:52.871 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.event.AbstractEventQueue$DispatchRunnable.dispatchNextEvent(AbstractEventQueue.java:934)
28955675: Jun 17 17:37:52.871 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.event.AbstractEventQueue$DispatchRunnable.run(AbstractEventQueue.java:951)
28955676: Jun 17 17:37:52.871 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at java.lang.Thread.run(Thread.java:748)
28955677: Jun 17 17:37:53.032 GMT+300 %MIVR-LIB_EVENT-3-DISPATCH_FAILURE: [EventQueue.DispatchThread-0-5] com.cisco.manager.impl.ManagerManagerImpl.EventLoggerImpl A failure occured while dispatching an event: Event=com.cisco.contact.ContactEvent[CONTACT_TERMINATED,state=CONTACT_TERMINATED,isRemote=false,task=AppTask[id=0x60db8c892,time=1560782270560,state=STARTED,active=true,aborting=null,app=App[name=RedirectNotAnswer,type=Cisco Script Application,id=15,desc=RedirectNotAnswer,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2019-02-28 14:23:39.0,recordId=203,desc=RedirectNotAnswer,name=RedirectNotAnswer,type=Cisco Script Application,id=15,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/Redirect2_after_not_answer.aef],defaultScript=,vars=null,defaultVars=null]]],trigger=ContactApplicationTrigger[time=1560782270560,locale=ru_RU,cfg=JTAPITriggerConfig[schema=ApplicationTriggerConfig,time=2017-08-07 17:56:44.0,recordId=101,desc=Cisco JTAPI Trigger,name=6206,type=Cisco JTAPI Trigger,appName=RedirectNotAnswer,enabled=true,sessions=10,idleTimeout=5000,locale=ru_RU,parms={},taskGroups=[],controlClass=class com.cisco.call.CallControlChannel,controlGroupId=2,contactGroups=[GroupInfo[class=com.cisco.dialog.DialogChannel,id=0]],dn=6206,redirectCSS=default,cmDeviceName=Redirect,cmDeviceInvalid=false,cmDescription=Redirect,cmDevicePoolUUID={1B1B9EB6-7803-11D3-BDF0-00108302EAD1},cmDevicePoolName=Default,cmCallingSearchSpaceUUID=,cmCallingSearchSpaceName=None,cmLocationUUID={29C5C1C4-8871-4D1E-8394-0B9181E8C54D},cmLocationName=Hub_None,cmPartitionUUID=,cmPartitionName=None,cmVoiceMailProfileUUID=,cmVoiceMailProfileName=None,cmCallPickUpGroupUUID=,cmCallPickUpGroupName=,cmDisplay=,cmExternalPhNumMask=,cmFwdBusyVM=false,cmFwdBusyDest=,cmFwdBusyCSSUUID=,cmFwdBusyCSSName=None,cmAlertingNameAscii=,cmPresenceGroupUUID=ad243d17-98b4-4118-8feb-5ff2e1b781ac,cmPresenceGroupName=Standard Presence group,campaignID=-1],contact=JTAPICallContact[id=12459,implId=291771/1,state=STATE_ANSWERED_IDX,inbound=true,App name=RedirectNotAnswer,task=26000017554,session=46000016019,seq num=0,cn=6206,dn=6206,cgn=5419,ani=null,dnis=null,clid=null,atype=FORWARD_NO_ANSWER,lrd=5434,ocn=5434,route=RP[num=6206],OrigProtocolCallRef=00000000000473BB0121569800000000,DestProtocolCallRef=null,TP=614007]],task=com.cisco.wfframework.engine.core.WFEngineWorkflowDebugTask@1cfdfe,default=null],isRemote=false,contactImplId=<26842588.2602.1560782270869.JavaMail.uccxuser@srv-ccx-11>,lastContactImplId=<26842588.2602.1560782270869.JavaMail.uccxuser@srv-ccx-11>,session=null,lastSession=null,contactSeqNum=-1,lastContactSeqNum=-1] on EmailContact[id=12461,type=Cisco eMail Contact,implId=<26842588.2602.1560782270869.JavaMail.uccxuser@srv-ccx-11>,active=false,state=CONTACT_TERMINATED,inbound=false,handled=false,locale=en_US,aborting=false,app=App[name=RedirectNotAnswer,type=Cisco Script Application,id=15,desc=RedirectNotAnswer,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2019-02-28 14:23:39.0,recordId=203,desc=RedirectNotAnswer,name=RedirectNotAnswer,type=Cisco Script Application,id=15,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/Redirect2_after_not_answer.aef],defaultScript=,vars=null,defaultVars=null]]],task=26000017554,session=null,seqNum=-1,time=1560782270868,from=null,to=79600389089@sms-hoster.local,cc=null,bcc=null,subject=Missed Call,num=0] at Mon Jun 17 17:37:51 GMT+03:00 2019,Event source=EmailContact[id=12461,type=Cisco eMail Contact,implId=<26842588.2602.1560782270869.JavaMail.uccxuser@srv-ccx-11>,active=false,state=CONTACT_TERMINATED,inbound=false,handled=false,locale=en_US,aborting=false,app=App[name=RedirectNotAnswer,type=Cisco Script Application,id=15,desc=RedirectNotAnswer,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2019-02-28 14:23:39.0,recordId=203,desc=RedirectNotAnswer,name=RedirectNotAnswer,type=Cisco Script Application,id=15,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/Redirect2_after_not_answer.aef],defaultScript=,vars=null,defaultVars=null]]],task=26000017554,session=null,seqNum=-1,time=1560782270868,from=null,to=79600389089@sms-hoster.local,cc=null,bcc=null,subject=Missed Call,num=0],Event listener=com.cisco.wf.reporting.SIPRealTimeDataManager@ae191e,Exception=java.lang.ClassCastException: com.cisco.wf.subsystems.email.SubsystemEMail$ContactImpl cannot be cast to com.cisco.call.CallContact
28955678: Jun 17 17:37:53.032 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:java.lang.ClassCastException: com.cisco.wf.subsystems.email.SubsystemEMail$ContactImpl cannot be cast to com.cisco.call.CallContact
28955679: Jun 17 17:37:53.033 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.wf.reporting.SIPRealTimeDataManager.decrementActiveConnectedCounter(SIPRealTimeDataManager.java:1104)
28955680: Jun 17 17:37:53.033 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.wf.reporting.SIPRealTimeDataManager.contactTerminated(SIPRealTimeDataManager.java:1082)
28955681: Jun 17 17:37:53.033 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.contact.ContactEvent.dispatchEvent(ContactEvent.java:782)
28955682: Jun 17 17:37:53.033 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.event.AbstractEventQueue$Item.dispatch(AbstractEventQueue.java:706)
28955683: Jun 17 17:37:53.033 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.event.AbstractEventQueue$DispatchRunnable.dispatchNextEvent(AbstractEventQueue.java:934)
28955684: Jun 17 17:37:53.033 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.event.AbstractEventQueue$DispatchRunnable.run(AbstractEventQueue.java:951)
28955685: Jun 17 17:37:53.033 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at java.lang.Thread.run(Thread.java:748)
28955686: Jun 17 17:37:53.370 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955687: Jun 17 17:37:53.370 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955688: Jun 17 17:37:53.370 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955689: Jun 17 17:37:54.370 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955690: Jun 17 17:37:54.370 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955691: Jun 17 17:37:54.370 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955692: Jun 17 17:37:55.191 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor posting OutboundGetContactsReqMsg for CSQID:3
28955693: Jun 17 17:37:55.192 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor: Thread[Thread-40191,5,MXXX]
28955694: Jun 17 17:37:55.192 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:isRequestingContacts() for CSQ 3 returns true
28955695: Jun 17 17:37:55.192 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNrGetContactsReqSent() for CSQ 3 returns 0
28955696: Jun 17 17:37:55.192 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 nr of contactReqMsg requested 0
28955697: Jun 17 17:37:55.192 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 numContactsToRequest = 0
28955698: Jun 17 17:37:55.275 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.ClusterMsgMgr ClusterMsgMgr.isMaster() returns true
28955699: Jun 17 17:37:55.275 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:we are master and DB Publisher is up
28955700: Jun 17 17:37:55.275 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:OB state: 2 and about to check RmCm state
28955701: Jun 17 17:37:55.275 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:RmCm is up
28955702: Jun 17 17:37:55.275 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: # of campaigns =1
28955703: Jun 17 17:37:55.275 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: ENABLED campaign id=11 startTime=300 currentGMTTime=877 endTime=1080
28955704: Jun 17 17:37:55.275 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28955705: Jun 17 17:37:55.370 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955706: Jun 17 17:37:55.370 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955707: Jun 17 17:37:55.370 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955708: Jun 17 17:37:56.029 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-13-TASK:0x60db8c892_NTC_ST_ru/Redirect2_after_not_answer.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12459 MediaId:291771/1 Task:26000017554, Redirecting to: 989600389089, Unconditional: false, ResetOrigCalledAddr:false, OrigCalledAddr:989600389089, CallingSearchSpace:calling.party
28955709: Jun 17 17:37:56.035 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStoppedEvImpl
28955710: Jun 17 17:37:56.035 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12459 MediaId:291771/1 Task:26000017554 com.cisco.jtapi.CiscoRTPInputStoppedEvImpl received
28955711: Jun 17 17:37:56.036 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl
28955712: Jun 17 17:37:56.036 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12459 MediaId:291771/1 Task:26000017554 com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl received
28955713: Jun 17 17:37:56.044 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-13-TASK:0x60db8c892_NTC_ST_ru/Redirect2_after_not_answer.aef] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferring(989600389089) JTAPICallContact[id=12459,implId=291771/1,state=STATE_ANSWERED_IDX,inbound=true,App name=RedirectNotAnswer,task=26000017554,session=46000016019,seq num=0,cn=6206,dn=6206,cgn=5419,ani=null,dnis=null,clid=null,atype=FORWARD_NO_ANSWER,lrd=5434,ocn=5434,route=RP[num=6206],OrigProtocolCallRef=00000000000473BB0121569800000000,DestProtocolCallRef=null,TP=614007]
28955714: Jun 17 17:37:56.244 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614007-56-737-TERM_CONN_EV:614007] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12459 MediaId:291771/1 Task:26000017554 gets TermConnDroppedEv, meta code:132, cause code:100
28955715: Jun 17 17:37:56.244 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614007-56-737-TERM_CONN_EV:614007] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12459 MediaId:291771/1 Task:26000017554, TerminalConnection to Terminal: IVR__614007 is DROPPED, 291771/1
28955716: Jun 17 17:37:56.244 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614007-56-737-TERM_CONN_EV:614007] com.cisco.wf.subsystems.jtapi.CallImpl Call.abandoned() - transferring JTAPICallContact[id=12459,implId=291771/1,state=STATE_ANSWERED_IDX,inbound=true,App name=RedirectNotAnswer,task=26000017554,session=46000016019,seq num=0,cn=6206,dn=6206,cgn=5419,ani=null,dnis=null,clid=null,atype=FORWARD_NO_ANSWER,lrd=5434,ocn=5434,route=RP[num=6206],OrigProtocolCallRef=00000000000473BB0121569800000000,DestProtocolCallRef=null,TP=614007]
28955717: Jun 17 17:37:56.245 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614007-56-737-TERM_CONN_EV:614007] com.cisco.wf.subsystems.jtapi.CallImpl CallID:12459 MediaId:291771/1 is (re)added to call session mapping in Session[id=001-0xab5d08a93,parent=null,active=true,state=SESSION_IN_USE,time=1560782270532]
28955718: Jun 17 17:37:56.245 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614007-56-737-TERM_CONN_EV:614007] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferred(989600389089) - transferring JTAPICallContact[id=12459,implId=291771/1,state=STATE_TRANSFERRED_IDX,inbound=true,App name=RedirectNotAnswer,task=26000017554,session=46000016019,seq num=0,cn=6206,dn=6206,cgn=5419,ani=null,dnis=null,clid=null,atype=FORWARD_NO_ANSWER,lrd=5434,ocn=5434,route=RP[num=6206],OrigProtocolCallRef=00000000000473BB0121569800000000,DestProtocolCallRef=null,TP=614007]
28955719: Jun 17 17:37:56.245 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614007-56-737-TERM_CONN_EV:614007] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12459 MediaId:291771/1 Task:26000017554, released TP[type=Cisco CTI Port,id=4,implId=614007,active=false,state=IDLE] from 6206, and releasing udpPort 24816
28955720: Jun 17 17:37:56.248 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614007-56-737-TERM_CONN_EV:614007] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12459 MediaId:291771/1 Task:26000017554 com.cisco.jtapi.TermObservationEndedEvImpl received
28955721: Jun 17 17:37:56.370 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955722: Jun 17 17:37:56.371 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955723: Jun 17 17:37:56.371 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955724: Jun 17 17:37:56.450 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7300-NOTIFY_IDLE] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=0,state=IDLE MDC::abort: return without waiting
28955725: Jun 17 17:37:56.450 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7300-NOTIFY_IDLE] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=0,state=IDLE MediaManager resetted.
28955726: Jun 17 17:37:57.243 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28955727: Jun 17 17:37:57.243 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28955728: Jun 17 17:37:57.244 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955729: Jun 17 17:37:57.244 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955730: Jun 17 17:37:57.244 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28955731: Jun 17 17:37:57.258 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28955732: Jun 17 17:37:57.258 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955733: Jun 17 17:37:57.258 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955734: Jun 17 17:37:57.258 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955735: Jun 17 17:37:57.263 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955736: Jun 17 17:37:57.263 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955737: Jun 17 17:37:57.263 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955738: Jun 17 17:37:57.267 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955739: Jun 17 17:37:57.267 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955740: Jun 17 17:37:57.268 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955741: Jun 17 17:37:57.271 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28955742: Jun 17 17:37:57.271 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28955743: Jun 17 17:37:57.371 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955744: Jun 17 17:37:57.371 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955745: Jun 17 17:37:57.371 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955746: Jun 17 17:37:58.246 GMT+300 %MIVR-LIB_EVENT-5-TOO_LONG_IN_QUEUE: [MIVR_CONTACT_MGR_CLOCK-9-0-FINAL_EVENT_12459] com.cisco.manager.impl.ManagerManagerImpl.EventLoggerImpl Event queue time exceeded: Event=com.cisco.call.CallEvent[CALL_TRANSFERRED,state=CALL_TRANSFERRED,destination=989600389089,departure type=REDIRECT,task=AppTask[id=0x60db8c892,time=1560782270560,state=ENDED,active=false,aborting=null,app=App[name=RedirectNotAnswer,type=Cisco Script Application,id=15,desc=RedirectNotAnswer,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2019-02-28 14:23:39.0,recordId=203,desc=RedirectNotAnswer,name=RedirectNotAnswer,type=Cisco Script Application,id=15,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/Redirect2_after_not_answer.aef],defaultScript=,vars=null,defaultVars=null]]],trigger=ContactApplicationTrigger[time=1560782270560,locale=ru_RU,cfg=JTAPITriggerConfig[schema=ApplicationTriggerConfig,time=2017-08-07 17:56:44.0,recordId=101,desc=Cisco JTAPI Trigger,name=6206,type=Cisco JTAPI Trigger,appName=RedirectNotAnswer,enabled=true,sessions=10,idleTimeout=5000,locale=ru_RU,parms={},taskGroups=[],controlClass=class com.cisco.call.CallControlChannel,controlGroupId=2,contactGroups=[GroupInfo[class=com.cisco.dialog.DialogChannel,id=0]],dn=6206,redirectCSS=default,cmDeviceName=Redirect,cmDeviceInvalid=false,cmDescription=Redirect,cmDevicePoolUUID={1B1B9EB6-7803-11D3-BDF0-00108302EAD1},cmDevicePoolName=Default,cmCallingSearchSpaceUUID=,cmCallingSearchSpaceName=None,cmLocationUUID={29C5C1C4-8871-4D1E-8394-0B9181E8C54D},cmLocationName=Hub_None,cmPartitionUUID=,cmPartitionName=None,cmVoiceMailProfileUUID=,cmVoiceMailProfileName=None,cmCallPickUpGroupUUID=,cmCallPickUpGroupName=,cmDisplay=,cmExternalPhNumMask=,cmFwdBusyVM=false,cmFwdBusyDest=,cmFwdBusyCSSUUID=,cmFwdBusyCSSName=None,cmAlertingNameAscii=,cmPresenceGroupUUID=ad243d17-98b4-4118-8feb-5ff2e1b781ac,cmPresenceGroupName=Standard Presence group,campaignID=-1],contact=JTAPICallContact[id=12459,implId=291771/1,state=STATE_TRANSFERRED_IDX,inbound=true,App name=RedirectNotAnswer,task=26000017554,session=46000016019,seq num=0,cn=6206,dn=6206,cgn=5419,ani=null,dnis=null,clid=null,atype=FORWARD_NO_ANSWER,lrd=5434,ocn=5434,route=RP[num=6206],OrigProtocolCallRef=00000000000473BB0121569800000000,DestProtocolCallRef=null,TP=614007]],task=com.cisco.wfframework.engine.core.WFEngineWorkflowDebugTask@1cfdfe,default=null],isRemote=false,contactImplId=291771/1,lastContactImplId=291771/1,session=Session[id=001-0xab5d08a93,parent=null,active=true,state=SESSION_IDLE,time=1560782270532],lastSession=Session[id=001-0xab5d08a93,parent=null,active=true,state=SESSION_IDLE,time=1560782270532],contactSeqNum=0,lastContactSeqNum=0destination=989600389089] on JTAPICallContact[id=12459,implId=291771/1,state=STATE_TRANSFERRED_IDX,inbound=true,App name=RedirectNotAnswer,task=26000017554,session=46000016019,seq num=0,cn=6206,dn=6206,cgn=5419,ani=null,dnis=null,clid=null,atype=FORWARD_NO_ANSWER,lrd=5434,ocn=5434,route=RP[num=6206],OrigProtocolCallRef=00000000000473BB0121569800000000,DestProtocolCallRef=null,TP=614007] at Mon Jun 17 17:37:56 GMT+03:00 2019,Queue Time=2000
28955747: Jun 17 17:37:58.246 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_CONTACT_MGR_CLOCK-9-0-FINAL_EVENT_12459] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11122 : ContactTerminated received for App FW contact 12459, iefSourceContact is 17068987 [291771/1] (9430)
28955748: Jun 17 17:37:58.247 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionRedirectedMsg, contact ID:291771/1
28955749: Jun 17 17:37:58.247 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_TERMINATED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - Get Property : 1
28955750: Jun 17 17:37:58.247 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291771/1) returns 17068987 [291771/1]
28955751: Jun 17 17:37:58.247 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_TERMINATED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - IVR OB Call. Found "OBIVRCALL" in the contact context : false
28955752: Jun 17 17:37:58.247 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 989600389089
28955753: Jun 17 17:37:58.247 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 989600389089
28955754: Jun 17 17:37:58.247 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 989600389089
28955755: Jun 17 17:37:58.247 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 989600389089:false
28955756: Jun 17 17:37:58.247 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CTIPort Redirect from CTI port OR CTI Port transferring to unmonitored device scenario discovered in CTIPort 0 .processSessionTransferredMsg (12459, 17068987 [291771/1])
28955757: Jun 17 17:37:58.247 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 989600389089
28955758: Jun 17 17:37:58.247 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 989600389089
28955759: Jun 17 17:37:58.247 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 989600389089
28955760: Jun 17 17:37:58.247 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 989600389089:false
28955761: Jun 17 17:37:58.247 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CTIPort destRsrc 989600389089 is an unknown extension in CTIPort 0 .processSessionTransferredMsg (12459, 17068987 [291771/1])
28955762: Jun 17 17:37:58.247 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291771/1) returns 17068987 [291771/1]
28955763: Jun 17 17:37:58.247 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17068987[291771/1] (9430) .dequeueAll(CALL_REDIRECTED)
28955764: Jun 17 17:37:58.248 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.removeContactResourceTuple(291771/1) removing resource 614007
28955765: Jun 17 17:37:58.248 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.DequeueContactReqMsg Contact12459
28955766: Jun 17 17:37:58.248 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17068987[291771/1] (9430) .setIaqState(NOT_IN_QUEUE) from NOT_IN_QUEUE
28955767: Jun 17 17:37:58.248 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17068987[291771/1] (9430) .setIaqState(NOT_IN_QUEUE) from NOT_IN_QUEUE
28955768: Jun 17 17:37:58.248 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291771/1] 17068987 ContactEventsGenerator: Posting the ContactDequeuedAllEvent reason code CALL_REDIRECTED contact type IAQ session 46000016019 session seq num 0
28955769: Jun 17 17:37:58.248 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.CallContact conferenceQueued flag is: false call contact: 291771/1
28955770: Jun 17 17:37:58.248 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.removeContactFromCTIPort, port: 614007
28955771: Jun 17 17:37:58.248 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-23] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DEQUEUED_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17068987, eventCause: 65535, appId: 15, CSDID: -1 } to outboundQ
28955772: Jun 17 17:37:58.248 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291771/1) returns 17068987 [291771/1]
28955773: Jun 17 17:37:58.248 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17068987[291771/1] (9430) .removeConnectedResource(614007)
28955774: Jun 17 17:37:58.248 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DEQUEUED_EVENT }
28955775: Jun 17 17:37:58.248 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CTIPort rsrc is null in ICDContactAdapter 0 .cancelSessionForContact(17068987 [291771/1])
28955776: Jun 17 17:37:58.248 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DEQUEUED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 65535, ConnectionCallID: 17068987, serviceNumber: 15, serviceID: -1, queueDeviceType: 0, numQueued: 0, numSkillGroups: 0, localConnectionState: 3, eventCause: 65535, connectionDeviceID: , queueDeviceID: , skillGroupNumber: -1, skillGroupID: -1, skillGroupPriority: 0, remasks: null to various sockets } 
28955777: Jun 17 17:37:58.248 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactTransferredEventReqMsg Contact12459
28955778: Jun 17 17:37:58.248 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291771/1] 17068987 ContactEventsGenerator: Posting the ContactTransferredEvent consult contactId: null transferring resource 614007 xferredRsrc 989600389089 xferredAddr 989600389089 original contact type IAQ numParties 1 isRedirectAgentToUnknown false original/final session 46000016019 session seq nums 0 0
28955779: Jun 17 17:37:58.249 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 989600389089
28955780: Jun 17 17:37:58.249 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517934-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DEQUEUED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17068987 } 
28955781: Jun 17 17:37:58.249 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523781-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DEQUEUED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17068987 } 
28955782: Jun 17 17:37:58.249 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 989600389089
28955783: Jun 17 17:37:58.249 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 989600389089
28955784: Jun 17 17:37:58.249 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 989600389089:false
28955785: Jun 17 17:37:58.249 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDisconnectedEventReqMsg Contact12459
28955786: Jun 17 17:37:58.249 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator ContactEventsGenerator: session 46000016019 .getParent() is null contactId= 12459
28955787: Jun 17 17:37:58.249 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.removeRmCmContact(291771/1)
28955788: Jun 17 17:37:58.249 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291771/1] 17068987 ContactEventsGenerator: Posting the ContactDisconnectedEvent contact type IAQ, session 46000016019, session seq num 0, rejReason 2, abortReason null
28955789: Jun 17 17:37:58.250 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler:got contactTransferred. returning because not from agent, rmConsultCt is not null or connectedPartyDevices is null
28955790: Jun 17 17:37:58.250 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=2
28955791: Jun 17 17:37:58.250 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28955792: Jun 17 17:37:58.250 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_CLEARED_EVENT: Socket:Socket: null monitoredDeviceDN:, connectionCallID: 17068987, localConnectionState: 0, eventCause: 65535, connectionDeviceID:  } to outboundQ
28955793: Jun 17 17:37:58.250 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_CLEARED_EVENT }
28955794: Jun 17 17:37:58.250 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_CLEARED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, ConnectionCallID: 17068987, localConnectionState: 0, eventCause: 65535, connectionDeviceID: , remasks: [] to various sockets } 
28955795: Jun 17 17:37:58.250 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5419
28955796: Jun 17 17:37:58.250 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5419
28955797: Jun 17 17:37:58.250 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5419
28955798: Jun 17 17:37:58.250 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523782-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CLEARED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17068987 } 
28955799: Jun 17 17:37:58.250 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517935-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CLEARED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17068987 } 
28955800: Jun 17 17:37:58.251 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 5419:false
28955801: Jun 17 17:37:58.251 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 6206:true
28955802: Jun 17 17:37:58.251 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {END_CALL_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17068987 } to outboundQ
28955803: Jun 17 17:37:58.251 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { END_CALL_EVENT }
28955804: Jun 17 17:37:58.251 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=END_CALL_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, connectionCallID: 17068987, connectionDeviceID:  to various sockets } 
28955805: Jun 17 17:37:58.251 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517936-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { END_CALL_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17068987 } 
28955806: Jun 17 17:37:58.251 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523783-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { END_CALL_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17068987 } 
28955807: Jun 17 17:37:58.371 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955808: Jun 17 17:37:58.371 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955809: Jun 17 17:37:58.371 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955810: Jun 17 17:37:59.371 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955811: Jun 17 17:37:59.371 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955812: Jun 17 17:37:59.371 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955813: Jun 17 17:38:00.371 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955814: Jun 17 17:38:00.371 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955815: Jun 17 17:38:00.371 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955816: Jun 17 17:38:01.371 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955817: Jun 17 17:38:01.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955818: Jun 17 17:38:01.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955819: Jun 17 17:38:01.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28955820: Jun 17 17:38:01.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28955821: Jun 17 17:38:02.371 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955822: Jun 17 17:38:02.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955823: Jun 17 17:38:02.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955824: Jun 17 17:38:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28955825: Jun 17 17:38:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406794 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28955826: Jun 17 17:38:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517937-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28955827: Jun 17 17:38:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28955828: Jun 17 17:38:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533548 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28955829: Jun 17 17:38:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523784-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28955830: Jun 17 17:38:03.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955831: Jun 17 17:38:03.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955832: Jun 17 17:38:03.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955833: Jun 17 17:38:04.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955834: Jun 17 17:38:04.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955835: Jun 17 17:38:04.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955836: Jun 17 17:38:05.039 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : Begin logging ewtawt data  
28955837: Jun 17 17:38:05.040 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : End logging ewtawt data  
28955838: Jun 17 17:38:05.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955839: Jun 17 17:38:05.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955840: Jun 17 17:38:05.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955841: Jun 17 17:38:06.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955842: Jun 17 17:38:06.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955843: Jun 17 17:38:06.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955844: Jun 17 17:38:07.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955845: Jun 17 17:38:07.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955846: Jun 17 17:38:07.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955847: Jun 17 17:38:08.372 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955848: Jun 17 17:38:08.373 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955849: Jun 17 17:38:08.373 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955850: Jun 17 17:38:09.373 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955851: Jun 17 17:38:09.373 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955852: Jun 17 17:38:09.373 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955853: Jun 17 17:38:10.373 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955854: Jun 17 17:38:10.373 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955855: Jun 17 17:38:10.373 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955856: Jun 17 17:38:10.436 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28955857: Jun 17 17:38:10.436 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.1\.xml
28955858: Jun 17 17:38:10.436 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1442327474.1.xml
28955859: Jun 17 17:38:10.461 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955860: Jun 17 17:38:10.461 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955861: Jun 17 17:38:10.461 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28955862: Jun 17 17:38:11.373 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955863: Jun 17 17:38:11.373 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955864: Jun 17 17:38:11.373 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955865: Jun 17 17:38:11.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28955866: Jun 17 17:38:11.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28955867: Jun 17 17:38:12.272 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28955868: Jun 17 17:38:12.272 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28955869: Jun 17 17:38:12.272 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955870: Jun 17 17:38:12.272 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955871: Jun 17 17:38:12.272 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28955872: Jun 17 17:38:12.287 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28955873: Jun 17 17:38:12.288 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955874: Jun 17 17:38:12.288 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955875: Jun 17 17:38:12.288 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955876: Jun 17 17:38:12.292 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955877: Jun 17 17:38:12.292 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955878: Jun 17 17:38:12.292 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955879: Jun 17 17:38:12.296 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955880: Jun 17 17:38:12.296 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955881: Jun 17 17:38:12.296 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955882: Jun 17 17:38:12.300 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28955883: Jun 17 17:38:12.300 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28955884: Jun 17 17:38:12.373 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955885: Jun 17 17:38:12.373 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955886: Jun 17 17:38:12.373 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955887: Jun 17 17:38:13.373 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955888: Jun 17 17:38:13.374 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955889: Jun 17 17:38:13.374 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955890: Jun 17 17:38:14.374 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955891: Jun 17 17:38:14.374 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955892: Jun 17 17:38:14.374 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955893: Jun 17 17:38:15.374 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955894: Jun 17 17:38:15.374 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955895: Jun 17 17:38:15.374 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955896: Jun 17 17:38:16.374 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955897: Jun 17 17:38:16.374 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955898: Jun 17 17:38:16.374 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955899: Jun 17 17:38:17.374 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955900: Jun 17 17:38:17.374 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955901: Jun 17 17:38:17.374 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955902: Jun 17 17:38:18.374 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955903: Jun 17 17:38:18.374 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955904: Jun 17 17:38:18.374 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955905: Jun 17 17:38:19.374 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955906: Jun 17 17:38:19.375 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955907: Jun 17 17:38:19.375 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955908: Jun 17 17:38:20.375 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955909: Jun 17 17:38:20.375 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955910: Jun 17 17:38:20.375 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955911: Jun 17 17:38:21.375 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955912: Jun 17 17:38:21.375 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955913: Jun 17 17:38:21.375 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955914: Jun 17 17:38:21.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28955915: Jun 17 17:38:21.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28955916: Jun 17 17:38:22.375 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955917: Jun 17 17:38:22.375 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955918: Jun 17 17:38:22.375 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955919: Jun 17 17:38:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28955920: Jun 17 17:38:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406795 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28955921: Jun 17 17:38:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517938-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28955922: Jun 17 17:38:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28955923: Jun 17 17:38:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533549 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28955924: Jun 17 17:38:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523785-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28955925: Jun 17 17:38:23.375 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955926: Jun 17 17:38:23.375 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955927: Jun 17 17:38:23.375 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955928: Jun 17 17:38:24.376 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955929: Jun 17 17:38:24.376 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955930: Jun 17 17:38:24.376 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955931: Jun 17 17:38:25.376 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955932: Jun 17 17:38:25.376 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955933: Jun 17 17:38:25.376 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955934: Jun 17 17:38:26.376 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955935: Jun 17 17:38:26.376 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955936: Jun 17 17:38:26.376 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955937: Jun 17 17:38:27.300 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28955938: Jun 17 17:38:27.300 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28955939: Jun 17 17:38:27.300 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955940: Jun 17 17:38:27.300 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955941: Jun 17 17:38:27.300 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28955942: Jun 17 17:38:27.313 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28955943: Jun 17 17:38:27.314 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955944: Jun 17 17:38:27.314 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955945: Jun 17 17:38:27.314 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955946: Jun 17 17:38:27.318 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955947: Jun 17 17:38:27.318 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955948: Jun 17 17:38:27.319 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955949: Jun 17 17:38:27.322 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28955950: Jun 17 17:38:27.323 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28955951: Jun 17 17:38:27.323 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28955952: Jun 17 17:38:27.327 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28955953: Jun 17 17:38:27.327 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28955954: Jun 17 17:38:27.376 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955955: Jun 17 17:38:27.376 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955956: Jun 17 17:38:27.377 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955957: Jun 17 17:38:28.376 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955958: Jun 17 17:38:28.377 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955959: Jun 17 17:38:28.377 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955960: Jun 17 17:38:29.377 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955961: Jun 17 17:38:29.377 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955962: Jun 17 17:38:29.377 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955963: Jun 17 17:38:30.377 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955964: Jun 17 17:38:30.377 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955965: Jun 17 17:38:30.377 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955966: Jun 17 17:38:31.382 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955967: Jun 17 17:38:31.382 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955968: Jun 17 17:38:31.382 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955969: Jun 17 17:38:31.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28955970: Jun 17 17:38:31.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28955971: Jun 17 17:38:32.380 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955972: Jun 17 17:38:32.380 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28955973: Jun 17 17:38:32.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28955974: Jun 17 17:38:32.466 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: CTISetAgentStateReqMsg (Rsrc:Diana.Sazanova InvokeID:533550 State:AVAILABLE Forced:True)
28955975: Jun 17 17:38:32.466 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Resource Rsrc: Diana.Sazanova New State:AVAILABLE Old State:UNAVAILABLE Reason code:0
28955976: Jun 17 17:38:32.466 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.offerResource(Diana.Sazanova)
28955977: Jun 17 17:38:32.466 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: OfferRsrcReqMsg (Rsrc:Diana.Sazanova)
28955978: Jun 17 17:38:32.466 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ESD ESD 1 .getHighestPriorityContact() returning null
28955979: Jun 17 17:38:32.466 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ESD ESD 2 .getHighestPriorityContact() returning null
28955980: Jun 17 17:38:32.466 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ESD ESD 4 .getHighestPriorityContact() returning null
28955981: Jun 17 17:38:32.467 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr returning null from ContactMgr.offerResource(Diana.Sazanova) because there are no waiting contacts
28955982: Jun 17 17:38:32.467 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-3] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {AGENT_STATE_EVENT: Socket:Socket[addr=192.168.204.11,port=59290,localport=12028] monitoredDeviceDN:5583, agentDN:5583, agentID:Diana.Sazanova, monitorID = 0, stateDuration = 0, agentstate = AVAILABLE, eventreasoncode = 0, agentID = Diana.Sazanova, agentExtension = 5583, agentID_Long = Diana.Sazanova, duration = -1 } to outboundQ
28955983: Jun 17 17:38:32.467 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-3] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {SET_AGENT_STATE_CONF_MSG Socket:Socket[addr=192.168.204.11,port=59290,localport=12028] invokeID:533550 } to outboundQ
28955984: Jun 17 17:38:32.467 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Rsrc: Diana.Sazanova Contacts:
28955985: Jun 17 17:38:32.467 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Rsrc: Diana.Sazanova PrevState: AVAILABLE PrevStateSet:false
28955986: Jun 17 17:38:32.467 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ESD Rsrcs in ARL of ESD service_desk: (service_desk Diana.Sazanova Order:1)
28955987: Jun 17 17:38:32.467 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ESD Rsrcs in ARL of ESD service_desk_1c: (service_desk_1c Elena.Prudnikova Order:2)(service_desk_1c Diana.Sazanova Order:1)
28955988: Jun 17 17:38:32.467 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ESD Rsrcs in ARL of ESD service_desk_5675756: (service_desk_5675756 Diana.Sazanova Order:1)
28955989: Jun 17 17:38:32.468 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { AGENT_STATE_EVENT }
28955990: Jun 17 17:38:32.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundRsrcStateChangedMsg:Processing msg: OutboundRsrcStateChangedMsg (Rsrc:Diana.Sazanova, state:3, csqID:-1) 
28955991: Jun 17 17:38:32.468 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrsMgr:removeFromlicensedWorkingAgentsList():: removed from List : false
28955992: Jun 17 17:38:32.468 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=AGENT_STATE_EVENT, monitorID=0, peripheralID=1, sessionID=0, peripheralType=21, skillGroupState=3, stateDuration=0, skillGroupNumber=-1, skillGroupID=-1, skillGroupPriority=0, agentstate=AVAILABLE, eventReasonCode=0, MRDid=1, numTasks=0, agentMode=0, maxTaskLimit=0, ICMAgentID=0, agentAvailabilityStatus=1, numFltSkillGroups=0, CTIClientSignature=null, agentID=Diana.Sazanova, agentExtension=5583, agentInstrument=null, agentID_Long=Diana.Sazanova, duration=-1, nextAgentState=-1 Remask=CRACTIRemaskField [reqMaskInstrument=5583, reqMaskExtension=5583, reqMaskCallID=0, reqMaskFlags=[0, 0, 0, 0, 0, 0, 0, 1], reqCallMask=[0, 0, 0, 0, 0, 0, 0, 1], reqAgentMask=[0, 0, 0, 0, 0, 0, 0, 6]] to various sockets } 
28955993: Jun 17 17:38:32.468 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { SET_AGENT_STATE_CONF }
28955994: Jun 17 17:38:32.468 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=SET_AGENT_STATE_CONF,invokeId=533550 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28955995: Jun 17 17:38:32.468 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517939-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { AGENT_STATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28955996: Jun 17 17:38:32.468 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523786-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { AGENT_STATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28955997: Jun 17 17:38:32.468 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523786-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { SET_AGENT_STATE_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28955998: Jun 17 17:38:33.380 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28955999: Jun 17 17:38:33.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956000: Jun 17 17:38:33.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956001: Jun 17 17:38:34.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956002: Jun 17 17:38:34.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956003: Jun 17 17:38:34.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956004: Jun 17 17:38:35.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956005: Jun 17 17:38:35.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956006: Jun 17 17:38:35.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956007: Jun 17 17:38:36.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956008: Jun 17 17:38:36.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956009: Jun 17 17:38:36.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956010: Jun 17 17:38:37.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956011: Jun 17 17:38:37.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956012: Jun 17 17:38:37.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956013: Jun 17 17:38:38.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956014: Jun 17 17:38:38.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956015: Jun 17 17:38:38.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956016: Jun 17 17:38:39.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956017: Jun 17 17:38:39.381 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956018: Jun 17 17:38:39.382 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956019: Jun 17 17:38:40.382 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956020: Jun 17 17:38:40.382 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956021: Jun 17 17:38:40.382 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956022: Jun 17 17:38:41.382 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956023: Jun 17 17:38:41.382 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956024: Jun 17 17:38:41.382 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956025: Jun 17 17:38:41.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28956026: Jun 17 17:38:41.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28956027: Jun 17 17:38:42.327 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28956028: Jun 17 17:38:42.327 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28956029: Jun 17 17:38:42.327 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956030: Jun 17 17:38:42.327 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956031: Jun 17 17:38:42.327 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28956032: Jun 17 17:38:42.340 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28956033: Jun 17 17:38:42.340 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956034: Jun 17 17:38:42.340 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956035: Jun 17 17:38:42.340 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956036: Jun 17 17:38:42.345 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956037: Jun 17 17:38:42.345 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956038: Jun 17 17:38:42.345 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956039: Jun 17 17:38:42.349 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956040: Jun 17 17:38:42.349 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956041: Jun 17 17:38:42.349 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956042: Jun 17 17:38:42.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28956043: Jun 17 17:38:42.353 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28956044: Jun 17 17:38:42.382 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956045: Jun 17 17:38:42.382 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956046: Jun 17 17:38:42.382 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956047: Jun 17 17:38:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28956048: Jun 17 17:38:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406796 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28956049: Jun 17 17:38:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517940-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28956050: Jun 17 17:38:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28956051: Jun 17 17:38:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533551 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28956052: Jun 17 17:38:42.963 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523787-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28956053: Jun 17 17:38:43.382 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956054: Jun 17 17:38:43.382 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956055: Jun 17 17:38:43.382 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956056: Jun 17 17:38:43.924 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Running cleanup in ContactMgr
28956057: Jun 17 17:38:43.924 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Cleanup in ContactMgr complete
28956058: Jun 17 17:38:44.382 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956059: Jun 17 17:38:44.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956060: Jun 17 17:38:44.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956061: Jun 17 17:38:45.382 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956062: Jun 17 17:38:45.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956063: Jun 17 17:38:45.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956064: Jun 17 17:38:46.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956065: Jun 17 17:38:46.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956066: Jun 17 17:38:46.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956067: Jun 17 17:38:47.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956068: Jun 17 17:38:47.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956069: Jun 17 17:38:47.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956070: Jun 17 17:38:48.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956071: Jun 17 17:38:48.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956072: Jun 17 17:38:48.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956073: Jun 17 17:38:48.925 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28956074: Jun 17 17:38:48.925 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(253088/1) returns 17030304 [253088/1]
28956075: Jun 17 17:38:48.925 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109536/1) returns 16886752 [109536/1]
28956076: Jun 17 17:38:48.925 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109541/1) returns 16886757 [109541/1]
28956077: Jun 17 17:38:48.925 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109543/1) returns 16886759 [109543/1]
28956078: Jun 17 17:38:48.925 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109555/1) returns 16886771 [109555/1]
28956079: Jun 17 17:38:49.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956080: Jun 17 17:38:49.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956081: Jun 17 17:38:49.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956082: Jun 17 17:38:50.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956083: Jun 17 17:38:50.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956084: Jun 17 17:38:50.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956085: Jun 17 17:38:50.529 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RIMgrAddressCallObserver: TermConnDroppedEv received for call 17068984 [291768/1] and agent Fanis.Makhiyanov
28956086: Jun 17 17:38:50.529 GMT+300 %MIVR-SS_CM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28956087: Jun 17 17:38:50.529 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver classifyCall: 291768/1 6189
28956088: Jun 17 17:38:50.529 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RmCm contact 17068984 [291768/1] has internal type NON IAQ, contact type: NON IAQ for agent Fanis.Makhiyanov
28956089: Jun 17 17:38:50.529 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver classifyCall 291768/1 Rsrc: Fanis.Makhiyanov CallingAddr: 6187 LRAddr:null Type:NonIAQ(Else)
28956090: Jun 17 17:38:50.529 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RIMgrAddressCallObserver: CallInvalidEv received for call:17068984 [291768/1]
28956091: Jun 17 17:38:50.529 GMT+300 %MIVR-SS_CM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28956092: Jun 17 17:38:50.529 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionTerminatedMsg (Rsrc:Fanis.Makhiyanov ID:291768/1 Type:NON IAQ Cause:DROPPED Abort Exception:null)
28956093: Jun 17 17:38:50.529 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent Contact:291768/1 isConnected: true
28956094: Jun 17 17:38:50.529 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28956095: Jun 17 17:38:50.529 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver processCallInvalidEv: getCiscoFeatureReason: 12 isBlindTransferToUnmonitoredExtn: false isBlindTransferred: false
28956096: Jun 17 17:38:50.529 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28956097: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RIMgrAddressCallObserver: CiscoRTPInputStoppedEv received for resource:Fanis.Makhiyanov
28956098: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_RM-7-UNK: [ObserverThread(com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver@74e7eb)] com.cisco.wf.subsystems.rmcm.jtapi.RIMgrAddressCallObserver RIMgrAddressCallObserver: CiscoRTPOutputStoppedEv received for resource:Fanis.Makhiyanov
28956099: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent in processSessionTerminated, removing contact 291768/1 from agent Fanis.Makhiyanov's contacts table
28956100: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireRsrcDisconnectedEventReqMsg Contact12458
28956101: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17068984[291768/1] (9429) .removeConnectedResource(Fanis.Makhiyanov)
28956102: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291768/1] 17068984 ContactEventsGenerator: Posting the ContactRsrcDisconnectedEvent Resource Rsrc Name:Фанис Махиянов ID:Fanis.Makhiyanov IAQ Extn:6189 contact type NON IAQ session 46000016018 session seq num 0
28956103: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28956104: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28956105: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent Inside isContactOnAnyMonitoredLine with Contact ExtType1
28956106: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent returning isContactOnAnyMonitoredLine with: true
28956107: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent processSessionTerminiated with callclass - 1 contactType - 1for agent :Fanis.Makhiyanov
28956108: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent processSessionTerminated: current state is UNAVAILABLE_STATE for agent Fanis.Makhiyanov
28956109: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent Inside contact size as zero with states prev : 3 new state 2current state 2
28956110: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent The previous reason code is 32761
28956111: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent Exit state: Inside contact size as zero with states prev : 3 new state 3current state 2
28956112: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent Out of all if blocks with states prev : 3 new state 3current state 2
28956113: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundContactRsrcDisconnectedMsg (Rsrc:Rsrc Name:Фанис Махиянов ID:Fanis.Makhiyanov IAQ Extn:6189) 
28956114: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:processOutboundContactRsrcDisconnectedMsg() rsrcID:Fanis.Makhiyanov, ACMICallType:6
28956115: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-22] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6189
28956116: Jun 17 17:38:50.530 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-22] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6189
28956117: Jun 17 17:38:50.531 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-22] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6189
28956118: Jun 17 17:38:50.531 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Resource Rsrc: Fanis.Makhiyanov New State:AVAILABLE Old State:UNAVAILABLE Reason code:0
28956119: Jun 17 17:38:50.531 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.offerResource(Fanis.Makhiyanov)
28956120: Jun 17 17:38:50.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundRsrcStateChangedMsg:Processing msg: OutboundRsrcStateChangedMsg (Rsrc:Fanis.Makhiyanov, state:3, csqID:-1) 
28956121: Jun 17 17:38:50.532 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrsMgr:removeFromlicensedWorkingAgentsList():: removed from List : false
28956122: Jun 17 17:38:50.533 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: OfferRsrcReqMsg (Rsrc:Fanis.Makhiyanov)
28956123: Jun 17 17:38:50.533 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ESD ESD 2 .getHighestPriorityContact() returning null
28956124: Jun 17 17:38:50.533 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ESD ESD 4 .getHighestPriorityContact() returning null
28956125: Jun 17 17:38:50.533 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-22] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 6189:false
28956126: Jun 17 17:38:50.533 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr returning null from ContactMgr.offerResource(Fanis.Makhiyanov) because there are no waiting contacts
28956127: Jun 17 17:38:50.533 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-22] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=1
28956128: Jun 17 17:38:50.533 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-22] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28956129: Jun 17 17:38:50.533 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-22] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_CONNECTION_CLEARED_EVENT: Socket:Socket: null monitoredDeviceDN:6189, connectionCallID: 17068984, monitoredDeviceDN: 6189, releasingDeviceID: 6189, releasingDeviceType: 76 } to outboundQ
28956130: Jun 17 17:38:50.533 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_CONNECTION_CLEARED_EVENT }
28956131: Jun 17 17:38:50.534 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_CONNECTION_CLEARED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, connectionCallID: 17068984, releasingDeviceType: 76, localConnectionState: 65535, eventCause: 65535, monitoredDeviceDN: 6189, releasingDeviceID: 6189, remasks: [] to various sockets } 
28956132: Jun 17 17:38:50.534 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523788-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CONNECTION_CLEARED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17068984 } 
28956133: Jun 17 17:38:50.534 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Resource Agent Fanis.Makhiyanov .removeAssociatedContact(Contact:291768/1
28956134: Jun 17 17:38:50.534 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.Agent End of processing with states prev : 3 new state 3current state 3
28956135: Jun 17 17:38:50.534 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Rsrc: Fanis.Makhiyanov Contacts:
28956136: Jun 17 17:38:50.534 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Rsrc: Fanis.Makhiyanov PrevState: AVAILABLE PrevStateSet:false
28956137: Jun 17 17:38:50.534 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ESD Rsrcs in ARL of ESD service_desk_1c: (service_desk_1c Elena.Prudnikova Order:2)(service_desk_1c Fanis.Makhiyanov Order:1)(service_desk_1c Diana.Sazanova Order:1)
28956138: Jun 17 17:38:50.534 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ESD Rsrcs in ARL of ESD service_desk_5675756: (service_desk_5675756 Fanis.Makhiyanov Order:1)(service_desk_5675756 Diana.Sazanova Order:1)
28956139: Jun 17 17:38:50.534 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionInvalidMsg (ID:291768/1)
28956140: Jun 17 17:38:50.534 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291768/1) returns 17068984 [291768/1]
28956141: Jun 17 17:38:50.534 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-18] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {AGENT_STATE_EVENT: Socket:Socket: null monitoredDeviceDN:6189, agentDN:6189, agentID:Fanis.Makhiyanov, monitorID = 0, stateDuration = 0, agentstate = AVAILABLE, eventreasoncode = 0, agentID = Fanis.Makhiyanov, agentExtension = 6189, agentID_Long = Fanis.Makhiyanov, duration = -1 } to outboundQ
28956142: Jun 17 17:38:50.534 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11121 : ContactTerminated received for App FW contact 12458, iefSourceContact is 17068984 [291768/1] (9429)
28956143: Jun 17 17:38:50.537 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517941-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CONNECTION_CLEARED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17068984 } 
28956144: Jun 17 17:38:50.538 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { AGENT_STATE_EVENT }
28956145: Jun 17 17:38:50.539 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=AGENT_STATE_EVENT, monitorID=0, peripheralID=1, sessionID=0, peripheralType=21, skillGroupState=3, stateDuration=0, skillGroupNumber=-1, skillGroupID=-1, skillGroupPriority=0, agentstate=AVAILABLE, eventReasonCode=0, MRDid=1, numTasks=0, agentMode=0, maxTaskLimit=0, ICMAgentID=0, agentAvailabilityStatus=1, numFltSkillGroups=0, CTIClientSignature=null, agentID=Fanis.Makhiyanov, agentExtension=6189, agentInstrument=null, agentID_Long=Fanis.Makhiyanov, duration=-1, nextAgentState=-1 Remask=CRACTIRemaskField [reqMaskInstrument=6189, reqMaskExtension=6189, reqMaskCallID=0, reqMaskFlags=[0, 0, 0, 0, 0, 0, 0, 1], reqCallMask=[0, 0, 0, 0, 0, 0, 0, 1], reqAgentMask=[0, 0, 0, 0, 0, 0, 0, 6]] to various sockets } 
28956146: Jun 17 17:38:50.539 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517942-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { AGENT_STATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28956147: Jun 17 17:38:50.539 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor RsrcMgrMsgProcessor: SessionInvalidMsg AgentCallContact - isBlindTransferred: false
28956148: Jun 17 17:38:50.539 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523789-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { AGENT_STATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28956149: Jun 17 17:38:50.539 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Firing ContactDisconnectedEventReqMsg for contact: 291768/1
28956150: Jun 17 17:38:50.539 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor session 46000016018 .getParent() is null in SessionInvalidMsg for RmCm contact 17068984 [291768/1] (9429)
28956151: Jun 17 17:38:50.539 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionRTPStoppedMsg (Rsrc:Fanis.Makhiyanov ID:null Type:UNKNOWN_CONTACT)
28956152: Jun 17 17:38:50.540 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionRTPStoppedMsg (Rsrc:Fanis.Makhiyanov ID:null Type:UNKNOWN_CONTACT)
28956153: Jun 17 17:38:50.540 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDisconnectedEventReqMsg Contact12458
28956154: Jun 17 17:38:50.540 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator ContactEventsGenerator: session 46000016018 .getParent() is null contactId= 12458
28956155: Jun 17 17:38:50.540 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.removeRmCmContact(291768/1)
28956156: Jun 17 17:38:50.540 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291768/1] 17068984 ContactEventsGenerator: Posting the ContactDisconnectedEvent contact type NON IAQ, session 46000016018, session seq num 0, rejReason 2, abortReason null
28956157: Jun 17 17:38:50.540 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireRsrcRTPStoppedEventReqMsg Contact-1
28956158: Jun 17 17:38:50.540 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [null] -1 ContactEventsGenerator: Posting the ContactRsrcRTPStoppedEvent Resource Rsrc Name:Фанис Махиянов ID:Fanis.Makhiyanov IAQ Extn:6189 contact type UNKNOWN_CONTACT
28956159: Jun 17 17:38:50.540 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireRsrcRTPStoppedEventReqMsg Contact-1
28956160: Jun 17 17:38:50.540 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [null] -1 ContactEventsGenerator: Posting the ContactRsrcRTPStoppedEvent Resource Rsrc Name:Фанис Махиянов ID:Fanis.Makhiyanov IAQ Extn:6189 contact type UNKNOWN_CONTACT
28956161: Jun 17 17:38:50.540 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-8] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=1
28956162: Jun 17 17:38:50.540 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-8] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28956163: Jun 17 17:38:50.540 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-8] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_CLEARED_EVENT: Socket:Socket: null monitoredDeviceDN:, connectionCallID: 17068984, localConnectionState: 0, eventCause: 1014, connectionDeviceID:  } to outboundQ
28956164: Jun 17 17:38:50.540 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-8] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6187
28956165: Jun 17 17:38:50.541 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-8] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6187
28956166: Jun 17 17:38:50.541 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-8] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6187
28956167: Jun 17 17:38:50.541 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-8] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 6187:false
28956168: Jun 17 17:38:50.541 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-8] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6189
28956169: Jun 17 17:38:50.541 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-8] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6189
28956170: Jun 17 17:38:50.541 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-8] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6189
28956171: Jun 17 17:38:50.541 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-8] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 6189:false
28956172: Jun 17 17:38:50.541 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-8] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {END_CALL_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17068984 } to outboundQ
28956173: Jun 17 17:38:50.541 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-8] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {RTP_STOPPED_EVENT: Socket:Socket: null monitoredDeviceDN:6189, monitorID: -1, peripheralID: 1, clientPort: 0, direction: 0, connectionDeviceIDType: 0, connectionCallID: -1, connectionDeviceID: 6189, clientAddress: 0 } to outboundQ
28956174: Jun 17 17:38:50.541 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-8] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {RTP_STOPPED_EVENT: Socket:Socket: null monitoredDeviceDN:6189, monitorID: -1, peripheralID: 1, clientPort: 0, direction: 1, connectionDeviceIDType: 0, connectionCallID: -1, connectionDeviceID: 6189, clientAddress: 0 } to outboundQ
28956175: Jun 17 17:38:50.542 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundContactEndedMsg (CallID:291768/1) 
28956176: Jun 17 17:38:50.542 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:processOutboundContactEndedMsg() callID:291768/1, ACMICallType:6
28956177: Jun 17 17:38:50.542 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_CLEARED_EVENT }
28956178: Jun 17 17:38:50.542 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_CLEARED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, ConnectionCallID: 17068984, localConnectionState: 0, eventCause: 1014, connectionDeviceID: , remasks: [] to various sockets } 
28956179: Jun 17 17:38:50.543 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { END_CALL_EVENT }
28956180: Jun 17 17:38:50.543 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=END_CALL_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, connectionCallID: 17068984, connectionDeviceID:  to various sockets } 
28956181: Jun 17 17:38:50.543 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { RTP_STOPPED_EVENT }
28956182: Jun 17 17:38:50.543 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=RTP_STOPPED_EVENT, MonitorID: -1, PeripheralID: 1, ClientPort: 0, direction: 0, ConnectionDeviceIDType: 0, ConnectionCallID: -1, ConnectioinDeviceID: 6189, ClientAddress: 0 to various sockets } 
28956183: Jun 17 17:38:50.543 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { RTP_STOPPED_EVENT }
28956184: Jun 17 17:38:50.543 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=RTP_STOPPED_EVENT, MonitorID: -1, PeripheralID: 1, ClientPort: 0, direction: 1, ConnectionDeviceIDType: 0, ConnectionCallID: -1, ConnectioinDeviceID: 6189, ClientAddress: 0 to various sockets } 
28956185: Jun 17 17:38:50.543 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517943-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CLEARED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17068984 } 
28956186: Jun 17 17:38:50.543 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517943-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { END_CALL_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17068984 } 
28956187: Jun 17 17:38:50.543 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517943-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { RTP_STOPPED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28956188: Jun 17 17:38:50.544 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517943-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { RTP_STOPPED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28956189: Jun 17 17:38:50.544 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523790-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CLEARED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17068984 } 
28956190: Jun 17 17:38:50.544 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523790-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { END_CALL_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17068984 } 
28956191: Jun 17 17:38:50.544 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523790-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { RTP_STOPPED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28956192: Jun 17 17:38:50.544 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523790-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { RTP_STOPPED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28956193: Jun 17 17:38:51.383 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956194: Jun 17 17:38:51.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956195: Jun 17 17:38:51.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956196: Jun 17 17:38:51.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28956197: Jun 17 17:38:51.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28956198: Jun 17 17:38:52.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956199: Jun 17 17:38:52.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956200: Jun 17 17:38:52.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956201: Jun 17 17:38:53.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956202: Jun 17 17:38:53.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956203: Jun 17 17:38:53.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956204: Jun 17 17:38:54.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956205: Jun 17 17:38:54.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956206: Jun 17 17:38:54.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956207: Jun 17 17:38:55.192 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor posting OutboundGetContactsReqMsg for CSQID:3
28956208: Jun 17 17:38:55.192 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor: Thread[Thread-40191,5,MXXX]
28956209: Jun 17 17:38:55.192 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:isRequestingContacts() for CSQ 3 returns true
28956210: Jun 17 17:38:55.192 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNrGetContactsReqSent() for CSQ 3 returns 0
28956211: Jun 17 17:38:55.192 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 nr of contactReqMsg requested 0
28956212: Jun 17 17:38:55.193 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 numContactsToRequest = 0
28956213: Jun 17 17:38:55.276 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.ClusterMsgMgr ClusterMsgMgr.isMaster() returns true
28956214: Jun 17 17:38:55.276 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:we are master and DB Publisher is up
28956215: Jun 17 17:38:55.276 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:OB state: 2 and about to check RmCm state
28956216: Jun 17 17:38:55.276 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:RmCm is up
28956217: Jun 17 17:38:55.276 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: # of campaigns =1
28956218: Jun 17 17:38:55.276 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: ENABLED campaign id=11 startTime=300 currentGMTTime=878 endTime=1080
28956219: Jun 17 17:38:55.276 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28956220: Jun 17 17:38:55.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956221: Jun 17 17:38:55.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956222: Jun 17 17:38:55.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956223: Jun 17 17:38:56.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956224: Jun 17 17:38:56.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956225: Jun 17 17:38:56.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956226: Jun 17 17:38:57.354 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28956227: Jun 17 17:38:57.354 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28956228: Jun 17 17:38:57.354 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956229: Jun 17 17:38:57.354 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956230: Jun 17 17:38:57.354 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28956231: Jun 17 17:38:57.371 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28956232: Jun 17 17:38:57.371 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956233: Jun 17 17:38:57.371 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956234: Jun 17 17:38:57.371 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956235: Jun 17 17:38:57.376 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956236: Jun 17 17:38:57.376 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956237: Jun 17 17:38:57.376 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956238: Jun 17 17:38:57.380 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956239: Jun 17 17:38:57.380 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956240: Jun 17 17:38:57.380 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956241: Jun 17 17:38:57.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956242: Jun 17 17:38:57.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956243: Jun 17 17:38:57.384 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28956244: Jun 17 17:38:57.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956245: Jun 17 17:38:57.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28956246: Jun 17 17:38:58.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956247: Jun 17 17:38:58.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956248: Jun 17 17:38:58.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956249: Jun 17 17:38:59.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956250: Jun 17 17:38:59.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956251: Jun 17 17:38:59.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956252: Jun 17 17:39:00.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956253: Jun 17 17:39:00.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956254: Jun 17 17:39:00.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956255: Jun 17 17:39:01.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956256: Jun 17 17:39:01.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956257: Jun 17 17:39:01.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956258: Jun 17 17:39:01.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28956259: Jun 17 17:39:01.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28956260: Jun 17 17:39:02.389 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956261: Jun 17 17:39:02.389 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956262: Jun 17 17:39:02.389 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956263: Jun 17 17:39:02.474 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28956264: Jun 17 17:39:02.474 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406797 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28956265: Jun 17 17:39:02.478 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517944-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28956266: Jun 17 17:39:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28956267: Jun 17 17:39:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533552 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28956268: Jun 17 17:39:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523791-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28956269: Jun 17 17:39:03.386 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956270: Jun 17 17:39:03.386 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956271: Jun 17 17:39:03.386 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956272: Jun 17 17:39:04.386 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956273: Jun 17 17:39:04.387 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956274: Jun 17 17:39:04.387 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956275: Jun 17 17:39:05.040 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : Begin logging ewtawt data  
28956276: Jun 17 17:39:05.040 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : End logging ewtawt data  
28956277: Jun 17 17:39:05.387 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956278: Jun 17 17:39:05.387 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956279: Jun 17 17:39:05.387 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956280: Jun 17 17:39:06.387 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956281: Jun 17 17:39:06.387 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956282: Jun 17 17:39:06.387 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956283: Jun 17 17:39:07.387 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956284: Jun 17 17:39:07.387 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956285: Jun 17 17:39:07.387 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956286: Jun 17 17:39:08.387 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956287: Jun 17 17:39:08.387 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956288: Jun 17 17:39:08.387 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956289: Jun 17 17:39:09.387 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956290: Jun 17 17:39:09.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956291: Jun 17 17:39:09.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956292: Jun 17 17:39:10.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956293: Jun 17 17:39:10.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956294: Jun 17 17:39:10.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956295: Jun 17 17:39:10.466 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28956296: Jun 17 17:39:10.467 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.1\.xml
28956297: Jun 17 17:39:10.467 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1442327474.1.xml
28956298: Jun 17 17:39:10.493 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956299: Jun 17 17:39:10.493 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956300: Jun 17 17:39:10.493 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28956301: Jun 17 17:39:11.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956302: Jun 17 17:39:11.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956303: Jun 17 17:39:11.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956304: Jun 17 17:39:11.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28956305: Jun 17 17:39:11.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28956306: Jun 17 17:39:12.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28956307: Jun 17 17:39:12.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28956308: Jun 17 17:39:12.385 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956309: Jun 17 17:39:12.385 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956310: Jun 17 17:39:12.385 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28956311: Jun 17 17:39:12.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956312: Jun 17 17:39:12.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956313: Jun 17 17:39:12.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956314: Jun 17 17:39:12.424 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28956315: Jun 17 17:39:12.424 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956316: Jun 17 17:39:12.424 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956317: Jun 17 17:39:12.424 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956318: Jun 17 17:39:12.428 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956319: Jun 17 17:39:12.429 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956320: Jun 17 17:39:12.429 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956321: Jun 17 17:39:12.433 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956322: Jun 17 17:39:12.433 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956323: Jun 17 17:39:12.433 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956324: Jun 17 17:39:12.437 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28956325: Jun 17 17:39:12.437 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28956326: Jun 17 17:39:13.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956327: Jun 17 17:39:13.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956328: Jun 17 17:39:13.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956329: Jun 17 17:39:14.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956330: Jun 17 17:39:14.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956331: Jun 17 17:39:14.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956332: Jun 17 17:39:15.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956333: Jun 17 17:39:15.389 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956334: Jun 17 17:39:15.389 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956335: Jun 17 17:39:16.388 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956336: Jun 17 17:39:16.389 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956337: Jun 17 17:39:16.389 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956338: Jun 17 17:39:17.389 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956339: Jun 17 17:39:17.389 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956340: Jun 17 17:39:17.389 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956341: Jun 17 17:39:18.389 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956342: Jun 17 17:39:18.389 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956343: Jun 17 17:39:18.389 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956344: Jun 17 17:39:19.389 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956345: Jun 17 17:39:19.389 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956346: Jun 17 17:39:19.389 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956347: Jun 17 17:39:20.389 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956348: Jun 17 17:39:20.389 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956349: Jun 17 17:39:20.390 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956350: Jun 17 17:39:21.390 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956351: Jun 17 17:39:21.390 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956352: Jun 17 17:39:21.390 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956353: Jun 17 17:39:21.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28956354: Jun 17 17:39:21.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28956355: Jun 17 17:39:22.390 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956356: Jun 17 17:39:22.390 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956357: Jun 17 17:39:22.390 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956358: Jun 17 17:39:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28956359: Jun 17 17:39:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406798 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28956360: Jun 17 17:39:22.474 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517945-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28956361: Jun 17 17:39:22.966 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28956362: Jun 17 17:39:22.966 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533553 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28956363: Jun 17 17:39:22.966 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523792-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28956364: Jun 17 17:39:23.390 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956365: Jun 17 17:39:23.390 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956366: Jun 17 17:39:23.390 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956367: Jun 17 17:39:24.390 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956368: Jun 17 17:39:24.390 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956369: Jun 17 17:39:24.390 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956370: Jun 17 17:39:25.390 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956371: Jun 17 17:39:25.390 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956372: Jun 17 17:39:25.390 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956373: Jun 17 17:39:26.390 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956374: Jun 17 17:39:26.391 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956375: Jun 17 17:39:26.391 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956376: Jun 17 17:39:27.391 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956377: Jun 17 17:39:27.391 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956378: Jun 17 17:39:27.391 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956379: Jun 17 17:39:27.437 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28956380: Jun 17 17:39:27.437 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28956381: Jun 17 17:39:27.437 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956382: Jun 17 17:39:27.437 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956383: Jun 17 17:39:27.437 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28956384: Jun 17 17:39:27.456 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28956385: Jun 17 17:39:27.456 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956386: Jun 17 17:39:27.456 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956387: Jun 17 17:39:27.456 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956388: Jun 17 17:39:27.460 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956389: Jun 17 17:39:27.460 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956390: Jun 17 17:39:27.461 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956391: Jun 17 17:39:27.464 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956392: Jun 17 17:39:27.464 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956393: Jun 17 17:39:27.464 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956394: Jun 17 17:39:27.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28956395: Jun 17 17:39:27.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28956396: Jun 17 17:39:28.391 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956397: Jun 17 17:39:28.391 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956398: Jun 17 17:39:28.391 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956399: Jun 17 17:39:29.345 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPMonitor-1241-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Expected Five minute timeout reached for socket SimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000] - SocketTimeoutException
28956400: Jun 17 17:39:29.345 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPMonitor-1241-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor *********SimpleServerMonitor:run - Start while loopSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28956401: Jun 17 17:39:29.346 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPMonitor-1241-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Opened a new socketSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28956402: Jun 17 17:39:29.346 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPMonitor-1241-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Got i/p streamSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28956403: Jun 17 17:39:29.346 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPMonitor-1241-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Before entering read while loopSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28956404: Jun 17 17:39:29.391 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956405: Jun 17 17:39:29.391 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956406: Jun 17 17:39:29.391 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956407: Jun 17 17:39:30.391 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956408: Jun 17 17:39:30.391 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956409: Jun 17 17:39:30.391 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956410: Jun 17 17:39:30.812 GMT+300 %MIVR-SS_MRCP_ASR-7-UNK: [MIVR_SS_MRCP_ASR_MRCPMonitor-1349-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Expected Five minute timeout reached for socket SimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000] - SocketTimeoutException
28956411: Jun 17 17:39:30.812 GMT+300 %MIVR-SS_MRCP_ASR-7-UNK: [MIVR_SS_MRCP_ASR_MRCPMonitor-1349-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor *********SimpleServerMonitor:run - Start while loopSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28956412: Jun 17 17:39:30.813 GMT+300 %MIVR-SS_MRCP_ASR-7-UNK: [MIVR_SS_MRCP_ASR_MRCPMonitor-1349-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Opened a new socketSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28956413: Jun 17 17:39:30.813 GMT+300 %MIVR-SS_MRCP_ASR-7-UNK: [MIVR_SS_MRCP_ASR_MRCPMonitor-1349-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Got i/p streamSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28956414: Jun 17 17:39:30.813 GMT+300 %MIVR-SS_MRCP_ASR-7-UNK: [MIVR_SS_MRCP_ASR_MRCPMonitor-1349-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Before entering read while loopSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28956415: Jun 17 17:39:31.391 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956416: Jun 17 17:39:31.391 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956417: Jun 17 17:39:31.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956418: Jun 17 17:39:31.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28956419: Jun 17 17:39:31.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28956420: Jun 17 17:39:32.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956421: Jun 17 17:39:32.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956422: Jun 17 17:39:32.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956423: Jun 17 17:39:33.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956424: Jun 17 17:39:33.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956425: Jun 17 17:39:33.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956426: Jun 17 17:39:34.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956427: Jun 17 17:39:34.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956428: Jun 17 17:39:34.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956429: Jun 17 17:39:35.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956430: Jun 17 17:39:35.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956431: Jun 17 17:39:35.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956432: Jun 17 17:39:36.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956433: Jun 17 17:39:36.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956434: Jun 17 17:39:36.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956435: Jun 17 17:39:37.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956436: Jun 17 17:39:37.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956437: Jun 17 17:39:37.392 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956438: Jun 17 17:39:38.393 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956439: Jun 17 17:39:38.393 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956440: Jun 17 17:39:38.393 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956441: Jun 17 17:39:39.393 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956442: Jun 17 17:39:39.393 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956443: Jun 17 17:39:39.393 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956444: Jun 17 17:39:40.393 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956445: Jun 17 17:39:40.393 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956446: Jun 17 17:39:40.393 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956447: Jun 17 17:39:41.393 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956448: Jun 17 17:39:41.393 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956449: Jun 17 17:39:41.393 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956450: Jun 17 17:39:41.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28956451: Jun 17 17:39:41.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28956452: Jun 17 17:39:42.393 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956453: Jun 17 17:39:42.393 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956454: Jun 17 17:39:42.393 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956455: Jun 17 17:39:42.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28956456: Jun 17 17:39:42.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28956457: Jun 17 17:39:42.468 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956458: Jun 17 17:39:42.469 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956459: Jun 17 17:39:42.469 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28956460: Jun 17 17:39:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28956461: Jun 17 17:39:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406799 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28956462: Jun 17 17:39:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517946-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28956463: Jun 17 17:39:42.487 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28956464: Jun 17 17:39:42.487 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956465: Jun 17 17:39:42.487 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956466: Jun 17 17:39:42.487 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956467: Jun 17 17:39:42.491 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956468: Jun 17 17:39:42.491 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956469: Jun 17 17:39:42.491 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956470: Jun 17 17:39:42.495 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956471: Jun 17 17:39:42.495 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956472: Jun 17 17:39:42.495 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956473: Jun 17 17:39:42.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28956474: Jun 17 17:39:42.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28956475: Jun 17 17:39:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28956476: Jun 17 17:39:42.963 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533554 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28956477: Jun 17 17:39:42.963 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523793-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28956478: Jun 17 17:39:43.393 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956479: Jun 17 17:39:43.394 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956480: Jun 17 17:39:43.394 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956481: Jun 17 17:39:44.394 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956482: Jun 17 17:39:44.394 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956483: Jun 17 17:39:44.394 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956484: Jun 17 17:39:45.394 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956485: Jun 17 17:39:45.394 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956486: Jun 17 17:39:45.394 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956487: Jun 17 17:39:46.394 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956488: Jun 17 17:39:46.394 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956489: Jun 17 17:39:46.394 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956490: Jun 17 17:39:47.394 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956491: Jun 17 17:39:47.394 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956492: Jun 17 17:39:47.394 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956493: Jun 17 17:39:48.394 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956494: Jun 17 17:39:48.394 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956495: Jun 17 17:39:48.395 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956496: Jun 17 17:39:48.925 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Running cleanup in ContactMgr
28956497: Jun 17 17:39:48.926 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Cleanup in ContactMgr complete
28956498: Jun 17 17:39:49.394 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956499: Jun 17 17:39:49.395 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956500: Jun 17 17:39:49.395 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956501: Jun 17 17:39:50.395 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956502: Jun 17 17:39:50.395 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956503: Jun 17 17:39:50.395 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956504: Jun 17 17:39:51.395 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956505: Jun 17 17:39:51.395 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956506: Jun 17 17:39:51.395 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956507: Jun 17 17:39:51.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28956508: Jun 17 17:39:51.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28956509: Jun 17 17:39:52.395 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956510: Jun 17 17:39:52.395 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956511: Jun 17 17:39:52.395 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956512: Jun 17 17:39:53.397 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956513: Jun 17 17:39:53.397 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956514: Jun 17 17:39:53.397 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956515: Jun 17 17:39:53.926 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(253088/1) returns 17030304 [253088/1]
28956516: Jun 17 17:39:53.926 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109536/1) returns 16886752 [109536/1]
28956517: Jun 17 17:39:53.926 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109541/1) returns 16886757 [109541/1]
28956518: Jun 17 17:39:53.926 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109543/1) returns 16886759 [109543/1]
28956519: Jun 17 17:39:53.926 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109555/1) returns 16886771 [109555/1]
28956520: Jun 17 17:39:54.397 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956521: Jun 17 17:39:54.397 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956522: Jun 17 17:39:54.397 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956523: Jun 17 17:39:55.193 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor posting OutboundGetContactsReqMsg for CSQID:3
28956524: Jun 17 17:39:55.193 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor: Thread[Thread-40191,5,MXXX]
28956525: Jun 17 17:39:55.193 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:isRequestingContacts() for CSQ 3 returns true
28956526: Jun 17 17:39:55.193 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNrGetContactsReqSent() for CSQ 3 returns 0
28956527: Jun 17 17:39:55.193 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 nr of contactReqMsg requested 0
28956528: Jun 17 17:39:55.193 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 numContactsToRequest = 0
28956529: Jun 17 17:39:55.277 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.ClusterMsgMgr ClusterMsgMgr.isMaster() returns true
28956530: Jun 17 17:39:55.277 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:we are master and DB Publisher is up
28956531: Jun 17 17:39:55.277 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:OB state: 2 and about to check RmCm state
28956532: Jun 17 17:39:55.277 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:RmCm is up
28956533: Jun 17 17:39:55.277 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: # of campaigns =1
28956534: Jun 17 17:39:55.277 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: ENABLED campaign id=11 startTime=300 currentGMTTime=879 endTime=1080
28956535: Jun 17 17:39:55.277 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28956536: Jun 17 17:39:55.397 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956537: Jun 17 17:39:55.397 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956538: Jun 17 17:39:55.397 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956539: Jun 17 17:39:56.397 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956540: Jun 17 17:39:56.398 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956541: Jun 17 17:39:56.398 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956542: Jun 17 17:39:57.398 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956543: Jun 17 17:39:57.398 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956544: Jun 17 17:39:57.398 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956545: Jun 17 17:39:57.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28956546: Jun 17 17:39:57.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28956547: Jun 17 17:39:57.499 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956548: Jun 17 17:39:57.499 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956549: Jun 17 17:39:57.499 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28956550: Jun 17 17:39:57.516 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28956551: Jun 17 17:39:57.516 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956552: Jun 17 17:39:57.516 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956553: Jun 17 17:39:57.516 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956554: Jun 17 17:39:57.521 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956555: Jun 17 17:39:57.521 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956556: Jun 17 17:39:57.521 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956557: Jun 17 17:39:57.524 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956558: Jun 17 17:39:57.524 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956559: Jun 17 17:39:57.524 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956560: Jun 17 17:39:57.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28956561: Jun 17 17:39:57.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28956562: Jun 17 17:39:58.398 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956563: Jun 17 17:39:58.398 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956564: Jun 17 17:39:58.398 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956565: Jun 17 17:39:59.398 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956566: Jun 17 17:39:59.398 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956567: Jun 17 17:39:59.398 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956568: Jun 17 17:40:00.398 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956569: Jun 17 17:40:00.398 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956570: Jun 17 17:40:00.398 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956571: Jun 17 17:40:01.398 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956572: Jun 17 17:40:01.398 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956573: Jun 17 17:40:01.399 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956574: Jun 17 17:40:01.519 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28956575: Jun 17 17:40:01.519 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28956576: Jun 17 17:40:02.399 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956577: Jun 17 17:40:02.399 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956578: Jun 17 17:40:02.399 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956579: Jun 17 17:40:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28956580: Jun 17 17:40:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406800 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28956581: Jun 17 17:40:02.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517947-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28956582: Jun 17 17:40:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28956583: Jun 17 17:40:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533555 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28956584: Jun 17 17:40:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523794-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28956585: Jun 17 17:40:03.399 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956586: Jun 17 17:40:03.399 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956587: Jun 17 17:40:03.399 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956588: Jun 17 17:40:04.399 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956589: Jun 17 17:40:04.399 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956590: Jun 17 17:40:04.399 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956591: Jun 17 17:40:05.040 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : Begin logging ewtawt data  
28956592: Jun 17 17:40:05.040 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : End logging ewtawt data  
28956593: Jun 17 17:40:05.399 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956594: Jun 17 17:40:05.399 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956595: Jun 17 17:40:05.399 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956596: Jun 17 17:40:06.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956597: Jun 17 17:40:06.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956598: Jun 17 17:40:06.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956599: Jun 17 17:40:07.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956600: Jun 17 17:40:07.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956601: Jun 17 17:40:07.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956602: Jun 17 17:40:08.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956603: Jun 17 17:40:08.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956604: Jun 17 17:40:08.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956605: Jun 17 17:40:09.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956606: Jun 17 17:40:09.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956607: Jun 17 17:40:09.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956608: Jun 17 17:40:10.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956609: Jun 17 17:40:10.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956610: Jun 17 17:40:10.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956611: Jun 17 17:40:10.498 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28956612: Jun 17 17:40:10.499 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.1\.xml
28956613: Jun 17 17:40:10.499 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1442327474.1.xml
28956614: Jun 17 17:40:10.532 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956615: Jun 17 17:40:10.532 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956616: Jun 17 17:40:10.532 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28956617: Jun 17 17:40:11.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956618: Jun 17 17:40:11.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956619: Jun 17 17:40:11.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956620: Jun 17 17:40:11.519 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28956621: Jun 17 17:40:11.519 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28956622: Jun 17 17:40:12.400 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956623: Jun 17 17:40:12.401 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956624: Jun 17 17:40:12.401 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956625: Jun 17 17:40:12.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28956626: Jun 17 17:40:12.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28956627: Jun 17 17:40:12.528 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956628: Jun 17 17:40:12.528 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956629: Jun 17 17:40:12.528 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28956630: Jun 17 17:40:12.548 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28956631: Jun 17 17:40:12.548 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956632: Jun 17 17:40:12.548 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956633: Jun 17 17:40:12.548 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956634: Jun 17 17:40:12.553 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956635: Jun 17 17:40:12.553 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956636: Jun 17 17:40:12.553 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956637: Jun 17 17:40:12.556 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956638: Jun 17 17:40:12.556 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956639: Jun 17 17:40:12.556 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956640: Jun 17 17:40:12.560 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28956641: Jun 17 17:40:12.560 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28956642: Jun 17 17:40:13.401 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956643: Jun 17 17:40:13.401 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956644: Jun 17 17:40:13.401 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956645: Jun 17 17:40:14.401 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956646: Jun 17 17:40:14.401 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956647: Jun 17 17:40:14.401 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956648: Jun 17 17:40:15.401 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956649: Jun 17 17:40:15.401 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956650: Jun 17 17:40:15.401 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956651: Jun 17 17:40:16.401 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956652: Jun 17 17:40:16.401 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956653: Jun 17 17:40:16.401 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956654: Jun 17 17:40:17.401 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956655: Jun 17 17:40:17.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956656: Jun 17 17:40:17.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956657: Jun 17 17:40:18.401 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956658: Jun 17 17:40:18.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956659: Jun 17 17:40:18.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956660: Jun 17 17:40:19.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956661: Jun 17 17:40:19.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956662: Jun 17 17:40:19.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956663: Jun 17 17:40:20.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956664: Jun 17 17:40:20.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956665: Jun 17 17:40:20.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956666: Jun 17 17:40:21.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956667: Jun 17 17:40:21.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956668: Jun 17 17:40:21.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956669: Jun 17 17:40:21.519 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28956670: Jun 17 17:40:21.520 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28956671: Jun 17 17:40:22.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956672: Jun 17 17:40:22.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956673: Jun 17 17:40:22.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956674: Jun 17 17:40:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28956675: Jun 17 17:40:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406801 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28956676: Jun 17 17:40:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517948-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28956677: Jun 17 17:40:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28956678: Jun 17 17:40:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533556 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28956679: Jun 17 17:40:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523795-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28956680: Jun 17 17:40:23.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956681: Jun 17 17:40:23.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956682: Jun 17 17:40:23.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956683: Jun 17 17:40:24.402 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956684: Jun 17 17:40:24.403 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956685: Jun 17 17:40:24.403 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956686: Jun 17 17:40:25.403 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956687: Jun 17 17:40:25.403 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956688: Jun 17 17:40:25.403 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956689: Jun 17 17:40:26.403 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956690: Jun 17 17:40:26.403 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956691: Jun 17 17:40:26.403 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956692: Jun 17 17:40:27.403 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956693: Jun 17 17:40:27.403 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956694: Jun 17 17:40:27.403 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956695: Jun 17 17:40:27.560 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28956696: Jun 17 17:40:27.560 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28956697: Jun 17 17:40:27.561 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956698: Jun 17 17:40:27.561 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956699: Jun 17 17:40:27.561 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28956700: Jun 17 17:40:27.592 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28956701: Jun 17 17:40:27.593 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956702: Jun 17 17:40:27.593 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956703: Jun 17 17:40:27.593 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956704: Jun 17 17:40:27.597 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956705: Jun 17 17:40:27.597 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956706: Jun 17 17:40:27.597 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956707: Jun 17 17:40:27.601 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956708: Jun 17 17:40:27.601 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956709: Jun 17 17:40:27.601 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956710: Jun 17 17:40:27.605 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28956711: Jun 17 17:40:27.605 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28956712: Jun 17 17:40:28.403 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956713: Jun 17 17:40:28.403 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956714: Jun 17 17:40:28.403 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956715: Jun 17 17:40:29.403 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956716: Jun 17 17:40:29.403 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956717: Jun 17 17:40:29.403 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956718: Jun 17 17:40:30.403 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956719: Jun 17 17:40:30.404 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956720: Jun 17 17:40:30.404 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956721: Jun 17 17:40:31.404 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956722: Jun 17 17:40:31.404 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956723: Jun 17 17:40:31.404 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956724: Jun 17 17:40:31.520 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28956725: Jun 17 17:40:31.520 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28956726: Jun 17 17:40:32.404 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956727: Jun 17 17:40:32.404 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956728: Jun 17 17:40:32.404 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956729: Jun 17 17:40:33.404 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956730: Jun 17 17:40:33.404 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956731: Jun 17 17:40:33.404 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956732: Jun 17 17:40:34.404 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956733: Jun 17 17:40:34.404 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956734: Jun 17 17:40:34.404 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956735: Jun 17 17:40:35.404 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956736: Jun 17 17:40:35.404 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956737: Jun 17 17:40:35.404 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956738: Jun 17 17:40:36.404 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956739: Jun 17 17:40:36.405 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956740: Jun 17 17:40:36.405 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956741: Jun 17 17:40:37.405 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956742: Jun 17 17:40:37.405 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956743: Jun 17 17:40:37.405 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956744: Jun 17 17:40:38.405 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956745: Jun 17 17:40:38.405 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956746: Jun 17 17:40:38.405 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956747: Jun 17 17:40:39.405 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956748: Jun 17 17:40:39.405 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956749: Jun 17 17:40:39.405 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956750: Jun 17 17:40:40.405 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956751: Jun 17 17:40:40.405 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956752: Jun 17 17:40:40.405 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956753: Jun 17 17:40:41.405 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956754: Jun 17 17:40:41.405 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956755: Jun 17 17:40:41.405 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956756: Jun 17 17:40:41.520 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28956757: Jun 17 17:40:41.521 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28956758: Jun 17 17:40:42.405 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956759: Jun 17 17:40:42.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956760: Jun 17 17:40:42.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956761: Jun 17 17:40:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28956762: Jun 17 17:40:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406802 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28956763: Jun 17 17:40:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517949-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28956764: Jun 17 17:40:42.606 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28956765: Jun 17 17:40:42.606 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28956766: Jun 17 17:40:42.606 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956767: Jun 17 17:40:42.606 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956768: Jun 17 17:40:42.606 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28956769: Jun 17 17:40:42.621 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28956770: Jun 17 17:40:42.621 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956771: Jun 17 17:40:42.621 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956772: Jun 17 17:40:42.621 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956773: Jun 17 17:40:42.626 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956774: Jun 17 17:40:42.626 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956775: Jun 17 17:40:42.626 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956776: Jun 17 17:40:42.630 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956777: Jun 17 17:40:42.630 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956778: Jun 17 17:40:42.630 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956779: Jun 17 17:40:42.633 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28956780: Jun 17 17:40:42.633 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28956781: Jun 17 17:40:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28956782: Jun 17 17:40:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533557 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28956783: Jun 17 17:40:42.963 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523796-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28956784: Jun 17 17:40:43.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956785: Jun 17 17:40:43.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956786: Jun 17 17:40:43.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956787: Jun 17 17:40:44.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956788: Jun 17 17:40:44.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956789: Jun 17 17:40:44.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956790: Jun 17 17:40:45.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956791: Jun 17 17:40:45.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956792: Jun 17 17:40:45.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956793: Jun 17 17:40:46.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956794: Jun 17 17:40:46.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956795: Jun 17 17:40:46.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956796: Jun 17 17:40:47.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956797: Jun 17 17:40:47.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956798: Jun 17 17:40:47.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956799: Jun 17 17:40:48.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956800: Jun 17 17:40:48.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956801: Jun 17 17:40:48.407 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956802: Jun 17 17:40:49.406 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956803: Jun 17 17:40:49.407 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956804: Jun 17 17:40:49.407 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956805: Jun 17 17:40:50.407 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956806: Jun 17 17:40:50.407 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956807: Jun 17 17:40:50.407 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956808: Jun 17 17:40:51.407 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956809: Jun 17 17:40:51.407 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956810: Jun 17 17:40:51.407 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956811: Jun 17 17:40:51.521 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28956812: Jun 17 17:40:51.521 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28956813: Jun 17 17:40:52.407 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956814: Jun 17 17:40:52.407 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956815: Jun 17 17:40:52.407 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956816: Jun 17 17:40:53.407 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956817: Jun 17 17:40:53.407 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956818: Jun 17 17:40:53.407 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956819: Jun 17 17:40:53.927 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Running cleanup in ContactMgr
28956820: Jun 17 17:40:53.927 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Cleanup in ContactMgr complete
28956821: Jun 17 17:40:54.407 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956822: Jun 17 17:40:54.407 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956823: Jun 17 17:40:54.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956824: Jun 17 17:40:55.193 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor posting OutboundGetContactsReqMsg for CSQID:3
28956825: Jun 17 17:40:55.194 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor: Thread[Thread-40191,5,MXXX]
28956826: Jun 17 17:40:55.194 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:isRequestingContacts() for CSQ 3 returns true
28956827: Jun 17 17:40:55.194 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNrGetContactsReqSent() for CSQ 3 returns 0
28956828: Jun 17 17:40:55.194 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 nr of contactReqMsg requested 0
28956829: Jun 17 17:40:55.194 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 numContactsToRequest = 0
28956830: Jun 17 17:40:55.277 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.ClusterMsgMgr ClusterMsgMgr.isMaster() returns true
28956831: Jun 17 17:40:55.277 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:we are master and DB Publisher is up
28956832: Jun 17 17:40:55.277 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:OB state: 2 and about to check RmCm state
28956833: Jun 17 17:40:55.277 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:RmCm is up
28956834: Jun 17 17:40:55.277 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: # of campaigns =1
28956835: Jun 17 17:40:55.278 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: ENABLED campaign id=11 startTime=300 currentGMTTime=880 endTime=1080
28956836: Jun 17 17:40:55.278 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28956837: Jun 17 17:40:55.407 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956838: Jun 17 17:40:55.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956839: Jun 17 17:40:55.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956840: Jun 17 17:40:56.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956841: Jun 17 17:40:56.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956842: Jun 17 17:40:56.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956843: Jun 17 17:40:57.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956844: Jun 17 17:40:57.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956845: Jun 17 17:40:57.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956846: Jun 17 17:40:57.634 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28956847: Jun 17 17:40:57.634 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28956848: Jun 17 17:40:57.634 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956849: Jun 17 17:40:57.634 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956850: Jun 17 17:40:57.634 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28956851: Jun 17 17:40:57.649 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28956852: Jun 17 17:40:57.650 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956853: Jun 17 17:40:57.650 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956854: Jun 17 17:40:57.650 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956855: Jun 17 17:40:57.654 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956856: Jun 17 17:40:57.654 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956857: Jun 17 17:40:57.654 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956858: Jun 17 17:40:57.657 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956859: Jun 17 17:40:57.658 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956860: Jun 17 17:40:57.658 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956861: Jun 17 17:40:57.661 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28956862: Jun 17 17:40:57.661 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28956863: Jun 17 17:40:58.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956864: Jun 17 17:40:58.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956865: Jun 17 17:40:58.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956866: Jun 17 17:40:58.927 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(253088/1) returns 17030304 [253088/1]
28956867: Jun 17 17:40:58.927 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109536/1) returns 16886752 [109536/1]
28956868: Jun 17 17:40:58.927 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109541/1) returns 16886757 [109541/1]
28956869: Jun 17 17:40:58.927 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109543/1) returns 16886759 [109543/1]
28956870: Jun 17 17:40:58.927 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109555/1) returns 16886771 [109555/1]
28956871: Jun 17 17:40:59.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956872: Jun 17 17:40:59.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956873: Jun 17 17:40:59.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956874: Jun 17 17:41:00.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956875: Jun 17 17:41:00.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956876: Jun 17 17:41:00.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956877: Jun 17 17:41:01.408 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956878: Jun 17 17:41:01.409 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956879: Jun 17 17:41:01.409 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956880: Jun 17 17:41:01.521 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28956881: Jun 17 17:41:01.521 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28956882: Jun 17 17:41:02.409 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956883: Jun 17 17:41:02.409 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956884: Jun 17 17:41:02.409 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956885: Jun 17 17:41:02.474 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28956886: Jun 17 17:41:02.474 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406803 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28956887: Jun 17 17:41:02.475 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517950-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28956888: Jun 17 17:41:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28956889: Jun 17 17:41:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533558 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28956890: Jun 17 17:41:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523797-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28956891: Jun 17 17:41:03.409 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956892: Jun 17 17:41:03.409 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956893: Jun 17 17:41:03.409 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956894: Jun 17 17:41:04.409 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956895: Jun 17 17:41:04.409 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956896: Jun 17 17:41:04.409 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956897: Jun 17 17:41:05.041 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : Begin logging ewtawt data  
28956898: Jun 17 17:41:05.041 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : End logging ewtawt data  
28956899: Jun 17 17:41:05.409 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956900: Jun 17 17:41:05.409 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956901: Jun 17 17:41:05.409 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956902: Jun 17 17:41:06.409 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956903: Jun 17 17:41:06.409 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956904: Jun 17 17:41:06.410 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956905: Jun 17 17:41:07.409 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956906: Jun 17 17:41:07.410 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956907: Jun 17 17:41:07.410 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956908: Jun 17 17:41:08.410 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956909: Jun 17 17:41:08.410 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956910: Jun 17 17:41:08.410 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956911: Jun 17 17:41:09.410 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956912: Jun 17 17:41:09.410 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956913: Jun 17 17:41:09.410 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956914: Jun 17 17:41:10.410 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956915: Jun 17 17:41:10.410 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956916: Jun 17 17:41:10.410 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956917: Jun 17 17:41:10.538 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28956918: Jun 17 17:41:10.538 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.1\.xml
28956919: Jun 17 17:41:10.538 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1442327474.1.xml
28956920: Jun 17 17:41:10.563 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956921: Jun 17 17:41:10.563 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956922: Jun 17 17:41:10.563 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28956923: Jun 17 17:41:11.410 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956924: Jun 17 17:41:11.410 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956925: Jun 17 17:41:11.410 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956926: Jun 17 17:41:11.522 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28956927: Jun 17 17:41:11.522 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28956928: Jun 17 17:41:12.410 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956929: Jun 17 17:41:12.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956930: Jun 17 17:41:12.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956931: Jun 17 17:41:12.661 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28956932: Jun 17 17:41:12.661 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28956933: Jun 17 17:41:12.662 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956934: Jun 17 17:41:12.662 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956935: Jun 17 17:41:12.662 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28956936: Jun 17 17:41:12.675 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28956937: Jun 17 17:41:12.676 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956938: Jun 17 17:41:12.676 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956939: Jun 17 17:41:12.676 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956940: Jun 17 17:41:12.680 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956941: Jun 17 17:41:12.680 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956942: Jun 17 17:41:12.680 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956943: Jun 17 17:41:12.684 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28956944: Jun 17 17:41:12.684 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28956945: Jun 17 17:41:12.684 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28956946: Jun 17 17:41:12.688 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28956947: Jun 17 17:41:12.688 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28956948: Jun 17 17:41:13.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956949: Jun 17 17:41:13.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956950: Jun 17 17:41:13.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956951: Jun 17 17:41:14.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956952: Jun 17 17:41:14.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956953: Jun 17 17:41:14.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956954: Jun 17 17:41:15.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956955: Jun 17 17:41:15.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956956: Jun 17 17:41:15.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956957: Jun 17 17:41:16.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956958: Jun 17 17:41:16.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956959: Jun 17 17:41:16.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956960: Jun 17 17:41:17.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956961: Jun 17 17:41:17.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956962: Jun 17 17:41:17.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956963: Jun 17 17:41:18.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956964: Jun 17 17:41:18.411 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956965: Jun 17 17:41:18.412 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956966: Jun 17 17:41:19.412 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956967: Jun 17 17:41:19.412 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956968: Jun 17 17:41:19.412 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956969: Jun 17 17:41:20.412 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956970: Jun 17 17:41:20.412 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956971: Jun 17 17:41:20.412 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956972: Jun 17 17:41:21.412 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956973: Jun 17 17:41:21.412 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956974: Jun 17 17:41:21.412 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956975: Jun 17 17:41:21.522 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28956976: Jun 17 17:41:21.522 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28956977: Jun 17 17:41:22.412 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956978: Jun 17 17:41:22.412 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956979: Jun 17 17:41:22.412 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956980: Jun 17 17:41:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28956981: Jun 17 17:41:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406804 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28956982: Jun 17 17:41:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517951-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28956983: Jun 17 17:41:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28956984: Jun 17 17:41:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533559 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28956985: Jun 17 17:41:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523798-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28956986: Jun 17 17:41:23.412 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956987: Jun 17 17:41:23.412 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956988: Jun 17 17:41:23.412 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956989: Jun 17 17:41:24.412 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956990: Jun 17 17:41:24.413 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956991: Jun 17 17:41:24.413 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956992: Jun 17 17:41:25.413 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956993: Jun 17 17:41:25.413 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956994: Jun 17 17:41:25.413 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956995: Jun 17 17:41:26.413 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956996: Jun 17 17:41:26.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28956997: Jun 17 17:41:26.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28956998: Jun 17 17:41:27.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28956999: Jun 17 17:41:27.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957000: Jun 17 17:41:27.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957001: Jun 17 17:41:27.688 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28957002: Jun 17 17:41:27.688 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28957003: Jun 17 17:41:27.688 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957004: Jun 17 17:41:27.688 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957005: Jun 17 17:41:27.688 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28957006: Jun 17 17:41:27.702 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28957007: Jun 17 17:41:27.702 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957008: Jun 17 17:41:27.702 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957009: Jun 17 17:41:27.702 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957010: Jun 17 17:41:27.707 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957011: Jun 17 17:41:27.707 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957012: Jun 17 17:41:27.707 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957013: Jun 17 17:41:27.711 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957014: Jun 17 17:41:27.711 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957015: Jun 17 17:41:27.711 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957016: Jun 17 17:41:27.715 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28957017: Jun 17 17:41:27.716 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28957018: Jun 17 17:41:28.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957019: Jun 17 17:41:28.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957020: Jun 17 17:41:28.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957021: Jun 17 17:41:29.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957022: Jun 17 17:41:29.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957023: Jun 17 17:41:29.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957024: Jun 17 17:41:30.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957025: Jun 17 17:41:30.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957026: Jun 17 17:41:30.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957027: Jun 17 17:41:31.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957028: Jun 17 17:41:31.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957029: Jun 17 17:41:31.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957030: Jun 17 17:41:31.523 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28957031: Jun 17 17:41:31.523 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28957032: Jun 17 17:41:32.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957033: Jun 17 17:41:32.415 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957034: Jun 17 17:41:32.415 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957035: Jun 17 17:41:33.415 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957036: Jun 17 17:41:33.415 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957037: Jun 17 17:41:33.415 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957038: Jun 17 17:41:34.415 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957039: Jun 17 17:41:34.415 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957040: Jun 17 17:41:34.415 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957041: Jun 17 17:41:35.415 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957042: Jun 17 17:41:35.415 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957043: Jun 17 17:41:35.415 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957044: Jun 17 17:41:36.415 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957045: Jun 17 17:41:36.415 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957046: Jun 17 17:41:36.416 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957047: Jun 17 17:41:37.415 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957048: Jun 17 17:41:37.415 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957049: Jun 17 17:41:37.416 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957050: Jun 17 17:41:38.416 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957051: Jun 17 17:41:38.416 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957052: Jun 17 17:41:38.416 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957053: Jun 17 17:41:39.416 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957054: Jun 17 17:41:39.416 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957055: Jun 17 17:41:39.416 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957056: Jun 17 17:41:40.416 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957057: Jun 17 17:41:40.416 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957058: Jun 17 17:41:40.416 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957059: Jun 17 17:41:41.416 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957060: Jun 17 17:41:41.417 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957061: Jun 17 17:41:41.417 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957062: Jun 17 17:41:41.523 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28957063: Jun 17 17:41:41.523 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28957064: Jun 17 17:41:42.417 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957065: Jun 17 17:41:42.417 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957066: Jun 17 17:41:42.417 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957067: Jun 17 17:41:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28957068: Jun 17 17:41:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406805 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28957069: Jun 17 17:41:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517952-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28957070: Jun 17 17:41:42.716 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28957071: Jun 17 17:41:42.716 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28957072: Jun 17 17:41:42.716 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957073: Jun 17 17:41:42.716 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957074: Jun 17 17:41:42.716 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28957075: Jun 17 17:41:42.730 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28957076: Jun 17 17:41:42.730 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957077: Jun 17 17:41:42.730 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957078: Jun 17 17:41:42.730 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957079: Jun 17 17:41:42.735 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957080: Jun 17 17:41:42.736 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957081: Jun 17 17:41:42.736 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957082: Jun 17 17:41:42.739 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957083: Jun 17 17:41:42.739 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957084: Jun 17 17:41:42.739 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957085: Jun 17 17:41:42.744 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28957086: Jun 17 17:41:42.744 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28957087: Jun 17 17:41:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28957088: Jun 17 17:41:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533560 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28957089: Jun 17 17:41:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523799-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28957090: Jun 17 17:41:43.417 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957091: Jun 17 17:41:43.417 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957092: Jun 17 17:41:43.417 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957093: Jun 17 17:41:44.417 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957094: Jun 17 17:41:44.418 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957095: Jun 17 17:41:44.418 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957096: Jun 17 17:41:45.417 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957097: Jun 17 17:41:45.417 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957098: Jun 17 17:41:45.417 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957099: Jun 17 17:41:46.417 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957100: Jun 17 17:41:46.417 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957101: Jun 17 17:41:46.417 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957102: Jun 17 17:41:47.418 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957103: Jun 17 17:41:47.418 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957104: Jun 17 17:41:47.418 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957105: Jun 17 17:41:48.418 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957106: Jun 17 17:41:48.418 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957107: Jun 17 17:41:48.418 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957108: Jun 17 17:41:49.418 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957109: Jun 17 17:41:49.418 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957110: Jun 17 17:41:49.418 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957111: Jun 17 17:41:50.418 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957112: Jun 17 17:41:50.418 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957113: Jun 17 17:41:50.418 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957114: Jun 17 17:41:51.418 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957115: Jun 17 17:41:51.419 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957116: Jun 17 17:41:51.419 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957117: Jun 17 17:41:51.523 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28957118: Jun 17 17:41:51.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28957119: Jun 17 17:41:52.418 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957120: Jun 17 17:41:52.419 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957121: Jun 17 17:41:52.419 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957122: Jun 17 17:41:53.419 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957123: Jun 17 17:41:53.419 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957124: Jun 17 17:41:53.419 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957125: Jun 17 17:41:54.419 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957126: Jun 17 17:41:54.419 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957127: Jun 17 17:41:54.419 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957128: Jun 17 17:41:55.194 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor posting OutboundGetContactsReqMsg for CSQID:3
28957129: Jun 17 17:41:55.194 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor: Thread[Thread-40191,5,MXXX]
28957130: Jun 17 17:41:55.194 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:isRequestingContacts() for CSQ 3 returns true
28957131: Jun 17 17:41:55.194 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNrGetContactsReqSent() for CSQ 3 returns 0
28957132: Jun 17 17:41:55.194 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 nr of contactReqMsg requested 0
28957133: Jun 17 17:41:55.194 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 numContactsToRequest = 0
28957134: Jun 17 17:41:55.278 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.ClusterMsgMgr ClusterMsgMgr.isMaster() returns true
28957135: Jun 17 17:41:55.278 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:we are master and DB Publisher is up
28957136: Jun 17 17:41:55.278 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:OB state: 2 and about to check RmCm state
28957137: Jun 17 17:41:55.278 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:RmCm is up
28957138: Jun 17 17:41:55.278 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: # of campaigns =1
28957139: Jun 17 17:41:55.278 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: ENABLED campaign id=11 startTime=300 currentGMTTime=881 endTime=1080
28957140: Jun 17 17:41:55.278 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28957141: Jun 17 17:41:55.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957142: Jun 17 17:41:55.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957143: Jun 17 17:41:55.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957144: Jun 17 17:41:56.420 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957145: Jun 17 17:41:56.420 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957146: Jun 17 17:41:56.420 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957147: Jun 17 17:41:57.420 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957148: Jun 17 17:41:57.420 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957149: Jun 17 17:41:57.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957150: Jun 17 17:41:57.744 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28957151: Jun 17 17:41:57.744 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28957152: Jun 17 17:41:57.744 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957153: Jun 17 17:41:57.744 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957154: Jun 17 17:41:57.744 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28957155: Jun 17 17:41:57.757 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28957156: Jun 17 17:41:57.757 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957157: Jun 17 17:41:57.757 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957158: Jun 17 17:41:57.757 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957159: Jun 17 17:41:57.761 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957160: Jun 17 17:41:57.761 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957161: Jun 17 17:41:57.761 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957162: Jun 17 17:41:57.765 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957163: Jun 17 17:41:57.765 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957164: Jun 17 17:41:57.765 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957165: Jun 17 17:41:57.768 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28957166: Jun 17 17:41:57.768 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28957167: Jun 17 17:41:58.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957168: Jun 17 17:41:58.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957169: Jun 17 17:41:58.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957170: Jun 17 17:41:58.927 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Running cleanup in ContactMgr
28957171: Jun 17 17:41:58.928 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Cleanup in ContactMgr complete
28957172: Jun 17 17:41:59.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957173: Jun 17 17:41:59.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957174: Jun 17 17:41:59.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957175: Jun 17 17:42:00.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957176: Jun 17 17:42:00.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957177: Jun 17 17:42:00.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957178: Jun 17 17:42:01.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957179: Jun 17 17:42:01.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957180: Jun 17 17:42:01.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957181: Jun 17 17:42:01.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28957182: Jun 17 17:42:01.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28957183: Jun 17 17:42:02.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957184: Jun 17 17:42:02.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957185: Jun 17 17:42:02.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957186: Jun 17 17:42:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28957187: Jun 17 17:42:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406806 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28957188: Jun 17 17:42:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517953-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28957189: Jun 17 17:42:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28957190: Jun 17 17:42:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533561 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28957191: Jun 17 17:42:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523800-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28957192: Jun 17 17:42:03.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957193: Jun 17 17:42:03.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957194: Jun 17 17:42:03.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957195: Jun 17 17:42:03.928 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(253088/1) returns 17030304 [253088/1]
28957196: Jun 17 17:42:03.928 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109536/1) returns 16886752 [109536/1]
28957197: Jun 17 17:42:03.928 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109541/1) returns 16886757 [109541/1]
28957198: Jun 17 17:42:03.928 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109543/1) returns 16886759 [109543/1]
28957199: Jun 17 17:42:03.928 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109555/1) returns 16886771 [109555/1]
28957200: Jun 17 17:42:04.421 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957201: Jun 17 17:42:04.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957202: Jun 17 17:42:04.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957203: Jun 17 17:42:05.041 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : Begin logging ewtawt data  
28957204: Jun 17 17:42:05.041 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : End logging ewtawt data  
28957205: Jun 17 17:42:05.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957206: Jun 17 17:42:05.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957207: Jun 17 17:42:05.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957208: Jun 17 17:42:06.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957209: Jun 17 17:42:06.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957210: Jun 17 17:42:06.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957211: Jun 17 17:42:07.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957212: Jun 17 17:42:07.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957213: Jun 17 17:42:07.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957214: Jun 17 17:42:08.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957215: Jun 17 17:42:08.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957216: Jun 17 17:42:08.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957217: Jun 17 17:42:09.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957218: Jun 17 17:42:09.423 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957219: Jun 17 17:42:09.423 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957220: Jun 17 17:42:10.422 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957221: Jun 17 17:42:10.423 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957222: Jun 17 17:42:10.423 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957223: Jun 17 17:42:10.568 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28957224: Jun 17 17:42:10.569 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.1\.xml
28957225: Jun 17 17:42:10.569 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1442327474.1.xml
28957226: Jun 17 17:42:10.591 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957227: Jun 17 17:42:10.591 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957228: Jun 17 17:42:10.591 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28957229: Jun 17 17:42:11.423 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957230: Jun 17 17:42:11.423 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957231: Jun 17 17:42:11.423 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957232: Jun 17 17:42:11.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28957233: Jun 17 17:42:11.525 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28957234: Jun 17 17:42:12.423 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957235: Jun 17 17:42:12.423 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957236: Jun 17 17:42:12.423 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957237: Jun 17 17:42:12.768 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28957238: Jun 17 17:42:12.768 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28957239: Jun 17 17:42:12.768 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957240: Jun 17 17:42:12.768 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957241: Jun 17 17:42:12.768 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28957242: Jun 17 17:42:12.781 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28957243: Jun 17 17:42:12.781 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957244: Jun 17 17:42:12.781 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957245: Jun 17 17:42:12.781 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957246: Jun 17 17:42:12.785 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957247: Jun 17 17:42:12.785 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957248: Jun 17 17:42:12.785 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957249: Jun 17 17:42:12.788 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957250: Jun 17 17:42:12.788 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957251: Jun 17 17:42:12.788 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957252: Jun 17 17:42:12.791 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28957253: Jun 17 17:42:12.791 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28957254: Jun 17 17:42:13.423 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957255: Jun 17 17:42:13.423 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957256: Jun 17 17:42:13.423 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957257: Jun 17 17:42:14.423 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957258: Jun 17 17:42:14.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957259: Jun 17 17:42:14.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957260: Jun 17 17:42:15.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957261: Jun 17 17:42:15.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957262: Jun 17 17:42:15.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957263: Jun 17 17:42:16.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957264: Jun 17 17:42:16.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957265: Jun 17 17:42:16.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957266: Jun 17 17:42:17.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957267: Jun 17 17:42:17.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957268: Jun 17 17:42:17.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957269: Jun 17 17:42:18.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957270: Jun 17 17:42:18.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957271: Jun 17 17:42:18.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957272: Jun 17 17:42:19.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957273: Jun 17 17:42:19.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957274: Jun 17 17:42:19.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957275: Jun 17 17:42:20.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957276: Jun 17 17:42:20.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957277: Jun 17 17:42:20.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957278: Jun 17 17:42:21.424 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957279: Jun 17 17:42:21.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957280: Jun 17 17:42:21.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957281: Jun 17 17:42:21.525 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28957282: Jun 17 17:42:21.525 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28957283: Jun 17 17:42:22.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957284: Jun 17 17:42:22.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957285: Jun 17 17:42:22.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957286: Jun 17 17:42:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28957287: Jun 17 17:42:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406807 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28957288: Jun 17 17:42:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517954-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28957289: Jun 17 17:42:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28957290: Jun 17 17:42:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533562 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28957291: Jun 17 17:42:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523801-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28957292: Jun 17 17:42:23.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957293: Jun 17 17:42:23.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957294: Jun 17 17:42:23.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957295: Jun 17 17:42:24.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957296: Jun 17 17:42:24.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957297: Jun 17 17:42:24.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957298: Jun 17 17:42:25.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957299: Jun 17 17:42:25.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957300: Jun 17 17:42:25.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957301: Jun 17 17:42:26.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957302: Jun 17 17:42:26.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957303: Jun 17 17:42:26.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957304: Jun 17 17:42:27.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957305: Jun 17 17:42:27.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957306: Jun 17 17:42:27.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957307: Jun 17 17:42:27.791 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28957308: Jun 17 17:42:27.791 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28957309: Jun 17 17:42:27.791 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957310: Jun 17 17:42:27.791 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957311: Jun 17 17:42:27.791 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28957312: Jun 17 17:42:27.803 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28957313: Jun 17 17:42:27.803 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957314: Jun 17 17:42:27.803 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957315: Jun 17 17:42:27.803 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957316: Jun 17 17:42:27.809 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957317: Jun 17 17:42:27.809 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957318: Jun 17 17:42:27.809 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957319: Jun 17 17:42:27.812 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957320: Jun 17 17:42:27.812 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957321: Jun 17 17:42:27.812 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957322: Jun 17 17:42:27.815 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28957323: Jun 17 17:42:27.815 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28957324: Jun 17 17:42:28.425 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957325: Jun 17 17:42:28.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957326: Jun 17 17:42:28.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957327: Jun 17 17:42:29.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957328: Jun 17 17:42:29.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957329: Jun 17 17:42:29.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957330: Jun 17 17:42:30.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957331: Jun 17 17:42:30.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957332: Jun 17 17:42:30.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957333: Jun 17 17:42:31.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957334: Jun 17 17:42:31.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957335: Jun 17 17:42:31.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957336: Jun 17 17:42:31.525 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28957337: Jun 17 17:42:31.525 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28957338: Jun 17 17:42:32.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957339: Jun 17 17:42:32.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957340: Jun 17 17:42:32.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957341: Jun 17 17:42:33.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957342: Jun 17 17:42:33.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957343: Jun 17 17:42:33.426 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957344: Jun 17 17:42:34.427 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957345: Jun 17 17:42:34.427 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957346: Jun 17 17:42:34.427 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957347: Jun 17 17:42:35.427 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957348: Jun 17 17:42:35.427 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957349: Jun 17 17:42:35.427 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957350: Jun 17 17:42:36.427 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957351: Jun 17 17:42:36.427 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957352: Jun 17 17:42:36.427 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957353: Jun 17 17:42:37.427 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957354: Jun 17 17:42:37.427 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957355: Jun 17 17:42:37.427 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957356: Jun 17 17:42:38.427 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957357: Jun 17 17:42:38.427 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957358: Jun 17 17:42:38.427 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957359: Jun 17 17:42:39.427 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957360: Jun 17 17:42:39.427 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957361: Jun 17 17:42:39.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957362: Jun 17 17:42:40.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957363: Jun 17 17:42:40.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957364: Jun 17 17:42:40.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957365: Jun 17 17:42:41.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957366: Jun 17 17:42:41.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957367: Jun 17 17:42:41.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957368: Jun 17 17:42:41.526 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28957369: Jun 17 17:42:41.526 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28957370: Jun 17 17:42:42.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957371: Jun 17 17:42:42.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957372: Jun 17 17:42:42.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957373: Jun 17 17:42:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28957374: Jun 17 17:42:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406808 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28957375: Jun 17 17:42:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517955-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28957376: Jun 17 17:42:42.815 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28957377: Jun 17 17:42:42.815 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28957378: Jun 17 17:42:42.815 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957379: Jun 17 17:42:42.815 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957380: Jun 17 17:42:42.815 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28957381: Jun 17 17:42:42.827 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28957382: Jun 17 17:42:42.827 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957383: Jun 17 17:42:42.827 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957384: Jun 17 17:42:42.827 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957385: Jun 17 17:42:42.831 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957386: Jun 17 17:42:42.831 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957387: Jun 17 17:42:42.831 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957388: Jun 17 17:42:42.834 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957389: Jun 17 17:42:42.834 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957390: Jun 17 17:42:42.834 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957391: Jun 17 17:42:42.837 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28957392: Jun 17 17:42:42.837 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28957393: Jun 17 17:42:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28957394: Jun 17 17:42:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533563 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28957395: Jun 17 17:42:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523802-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28957396: Jun 17 17:42:43.124 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_RECOVERY_0_-44-0-RUN] com.cisco.wf.subsystems.jtapi.RecoveryThread Running CTI Port recovery 'MIVR_SS_TEL_RECOVERY_0_-44-0' @ 1560782563124
28957397: Jun 17 17:42:43.124 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_RECOVERY_0_-44-0-RUN] com.cisco.wf.subsystems.jtapi.RecoveryThread ... CTI Port recovery 'MIVR_SS_TEL_RECOVERY_0_-44-0' @ 1560782563124 done.
28957398: Jun 17 17:42:43.320 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_CONFIG-101-0-CONFIG] com.cisco.wf.subsystems.rmcm.RsrcMgr --Last sync done at Mon Jun 17 17:32:43 GMT+03:00 2019
28957399: Jun 17 17:42:43.320 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_CONFIG-101-0-CONFIG] com.cisco.wf.subsystems.rmcm.RsrcMgr the master-secondary status of this Engine is = true
28957400: Jun 17 17:42:43.320 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_CONFIG-101-0-CONFIG] com.cisco.wf.subsystems.rmcm.RsrcMgr --# Start Sync data inside RsrcMgr.configReaderSyncer
28957401: Jun 17 17:42:43.320 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_RM_CONFIG-101-0-CONFIG] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28957402: Jun 17 17:42:43.320 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_RM_CONFIG-101-0-CONFIG] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.default\.xml
28957403: Jun 17 17:42:43.320 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_RM_CONFIG-101-0-CONFIG] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1560726131.default.xml
28957404: Jun 17 17:42:43.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957405: Jun 17 17:42:43.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957406: Jun 17 17:42:43.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957407: Jun 17 17:42:43.950 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_CONFIG-101-0-CONFIG] com.cisco.wf.subsystems.rmcm.RsrcMgr --# End Sync data inside RsrcMgr.configReaderSyncer
28957408: Jun 17 17:42:44.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957409: Jun 17 17:42:44.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957410: Jun 17 17:42:44.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957411: Jun 17 17:42:45.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957412: Jun 17 17:42:45.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957413: Jun 17 17:42:45.429 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957414: Jun 17 17:42:46.428 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957415: Jun 17 17:42:46.429 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957416: Jun 17 17:42:46.429 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957417: Jun 17 17:42:47.429 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957418: Jun 17 17:42:47.429 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957419: Jun 17 17:42:47.429 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957420: Jun 17 17:42:48.429 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957421: Jun 17 17:42:48.429 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957422: Jun 17 17:42:48.429 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957423: Jun 17 17:42:49.429 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957424: Jun 17 17:42:49.429 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957425: Jun 17 17:42:49.429 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957426: Jun 17 17:42:50.429 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957427: Jun 17 17:42:50.429 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957428: Jun 17 17:42:50.429 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957429: Jun 17 17:42:51.429 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957430: Jun 17 17:42:51.429 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957431: Jun 17 17:42:51.429 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957432: Jun 17 17:42:51.526 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28957433: Jun 17 17:42:51.526 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28957434: Jun 17 17:42:52.432 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957435: Jun 17 17:42:52.432 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957436: Jun 17 17:42:52.432 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957437: Jun 17 17:42:53.432 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957438: Jun 17 17:42:53.432 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957439: Jun 17 17:42:53.432 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957440: Jun 17 17:42:54.432 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957441: Jun 17 17:42:54.432 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957442: Jun 17 17:42:54.432 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957443: Jun 17 17:42:55.195 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor posting OutboundGetContactsReqMsg for CSQID:3
28957444: Jun 17 17:42:55.195 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor: Thread[Thread-40191,5,MXXX]
28957445: Jun 17 17:42:55.195 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:isRequestingContacts() for CSQ 3 returns true
28957446: Jun 17 17:42:55.195 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNrGetContactsReqSent() for CSQ 3 returns 0
28957447: Jun 17 17:42:55.195 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 nr of contactReqMsg requested 0
28957448: Jun 17 17:42:55.195 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 numContactsToRequest = 0
28957449: Jun 17 17:42:55.279 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.ClusterMsgMgr ClusterMsgMgr.isMaster() returns true
28957450: Jun 17 17:42:55.279 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:we are master and DB Publisher is up
28957451: Jun 17 17:42:55.279 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:OB state: 2 and about to check RmCm state
28957452: Jun 17 17:42:55.279 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:RmCm is up
28957453: Jun 17 17:42:55.279 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: # of campaigns =1
28957454: Jun 17 17:42:55.279 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: ENABLED campaign id=11 startTime=300 currentGMTTime=882 endTime=1080
28957455: Jun 17 17:42:55.279 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28957456: Jun 17 17:42:55.433 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957457: Jun 17 17:42:55.433 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957458: Jun 17 17:42:55.433 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957459: Jun 17 17:42:56.432 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957460: Jun 17 17:42:56.433 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957461: Jun 17 17:42:56.433 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957462: Jun 17 17:42:57.433 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957463: Jun 17 17:42:57.433 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957464: Jun 17 17:42:57.433 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957465: Jun 17 17:42:57.838 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28957466: Jun 17 17:42:57.838 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28957467: Jun 17 17:42:57.838 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957468: Jun 17 17:42:57.838 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957469: Jun 17 17:42:57.838 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28957470: Jun 17 17:42:57.853 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28957471: Jun 17 17:42:57.853 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957472: Jun 17 17:42:57.853 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957473: Jun 17 17:42:57.853 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957474: Jun 17 17:42:57.857 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957475: Jun 17 17:42:57.857 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957476: Jun 17 17:42:57.857 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957477: Jun 17 17:42:57.860 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957478: Jun 17 17:42:57.860 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957479: Jun 17 17:42:57.860 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957480: Jun 17 17:42:57.863 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28957481: Jun 17 17:42:57.863 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28957482: Jun 17 17:42:58.433 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957483: Jun 17 17:42:58.433 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957484: Jun 17 17:42:58.433 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957485: Jun 17 17:42:59.433 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957486: Jun 17 17:42:59.433 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957487: Jun 17 17:42:59.433 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957488: Jun 17 17:43:00.433 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957489: Jun 17 17:43:00.433 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957490: Jun 17 17:43:00.433 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957491: Jun 17 17:43:01.434 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957492: Jun 17 17:43:01.434 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957493: Jun 17 17:43:01.434 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957494: Jun 17 17:43:01.526 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28957495: Jun 17 17:43:01.526 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28957496: Jun 17 17:43:02.434 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957497: Jun 17 17:43:02.434 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957498: Jun 17 17:43:02.434 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957499: Jun 17 17:43:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28957500: Jun 17 17:43:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406809 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28957501: Jun 17 17:43:02.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517956-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28957502: Jun 17 17:43:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28957503: Jun 17 17:43:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533564 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28957504: Jun 17 17:43:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523803-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28957505: Jun 17 17:43:03.434 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957506: Jun 17 17:43:03.434 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957507: Jun 17 17:43:03.434 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957508: Jun 17 17:43:03.928 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Running cleanup in ContactMgr
28957509: Jun 17 17:43:03.929 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Cleanup in ContactMgr complete
28957510: Jun 17 17:43:04.434 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957511: Jun 17 17:43:04.434 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957512: Jun 17 17:43:04.434 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957513: Jun 17 17:43:05.041 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : Begin logging ewtawt data  
28957514: Jun 17 17:43:05.041 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : End logging ewtawt data  
28957515: Jun 17 17:43:05.434 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957516: Jun 17 17:43:05.435 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957517: Jun 17 17:43:05.435 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957518: Jun 17 17:43:06.435 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957519: Jun 17 17:43:06.435 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957520: Jun 17 17:43:06.435 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957521: Jun 17 17:43:07.435 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957522: Jun 17 17:43:07.435 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957523: Jun 17 17:43:07.435 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957524: Jun 17 17:43:08.435 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957525: Jun 17 17:43:08.435 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957526: Jun 17 17:43:08.435 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957527: Jun 17 17:43:08.929 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(253088/1) returns 17030304 [253088/1]
28957528: Jun 17 17:43:08.929 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109536/1) returns 16886752 [109536/1]
28957529: Jun 17 17:43:08.929 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109541/1) returns 16886757 [109541/1]
28957530: Jun 17 17:43:08.929 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109543/1) returns 16886759 [109543/1]
28957531: Jun 17 17:43:08.929 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109555/1) returns 16886771 [109555/1]
28957532: Jun 17 17:43:09.438 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957533: Jun 17 17:43:09.438 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957534: Jun 17 17:43:09.438 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957535: Jun 17 17:43:10.438 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957536: Jun 17 17:43:10.438 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957537: Jun 17 17:43:10.438 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957538: Jun 17 17:43:10.595 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28957539: Jun 17 17:43:10.596 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.1\.xml
28957540: Jun 17 17:43:10.596 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1442327474.1.xml
28957541: Jun 17 17:43:10.616 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957542: Jun 17 17:43:10.616 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957543: Jun 17 17:43:10.616 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28957544: Jun 17 17:43:11.438 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957545: Jun 17 17:43:11.438 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957546: Jun 17 17:43:11.438 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957547: Jun 17 17:43:11.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28957548: Jun 17 17:43:11.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28957549: Jun 17 17:43:12.438 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957550: Jun 17 17:43:12.439 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957551: Jun 17 17:43:12.439 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957552: Jun 17 17:43:12.863 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28957553: Jun 17 17:43:12.864 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28957554: Jun 17 17:43:12.864 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957555: Jun 17 17:43:12.864 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957556: Jun 17 17:43:12.864 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28957557: Jun 17 17:43:12.875 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28957558: Jun 17 17:43:12.875 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957559: Jun 17 17:43:12.875 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957560: Jun 17 17:43:12.875 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957561: Jun 17 17:43:12.879 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957562: Jun 17 17:43:12.879 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957563: Jun 17 17:43:12.879 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957564: Jun 17 17:43:12.883 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957565: Jun 17 17:43:12.883 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957566: Jun 17 17:43:12.883 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957567: Jun 17 17:43:12.886 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28957568: Jun 17 17:43:12.886 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28957569: Jun 17 17:43:13.439 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957570: Jun 17 17:43:13.439 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957571: Jun 17 17:43:13.439 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957572: Jun 17 17:43:14.439 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957573: Jun 17 17:43:14.439 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957574: Jun 17 17:43:14.439 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957575: Jun 17 17:43:15.439 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957576: Jun 17 17:43:15.439 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957577: Jun 17 17:43:15.439 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957578: Jun 17 17:43:16.439 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957579: Jun 17 17:43:16.439 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957580: Jun 17 17:43:16.439 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957581: Jun 17 17:43:17.439 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957582: Jun 17 17:43:17.439 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957583: Jun 17 17:43:17.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957584: Jun 17 17:43:18.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957585: Jun 17 17:43:18.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957586: Jun 17 17:43:18.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957587: Jun 17 17:43:19.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957588: Jun 17 17:43:19.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957589: Jun 17 17:43:19.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957590: Jun 17 17:43:20.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957591: Jun 17 17:43:20.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957592: Jun 17 17:43:20.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957593: Jun 17 17:43:21.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957594: Jun 17 17:43:21.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957595: Jun 17 17:43:21.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957596: Jun 17 17:43:21.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28957597: Jun 17 17:43:21.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28957598: Jun 17 17:43:22.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957599: Jun 17 17:43:22.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957600: Jun 17 17:43:22.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957601: Jun 17 17:43:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28957602: Jun 17 17:43:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406810 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28957603: Jun 17 17:43:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517957-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28957604: Jun 17 17:43:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28957605: Jun 17 17:43:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533565 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28957606: Jun 17 17:43:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523804-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28957607: Jun 17 17:43:23.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957608: Jun 17 17:43:23.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957609: Jun 17 17:43:23.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957610: Jun 17 17:43:24.440 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957611: Jun 17 17:43:24.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957612: Jun 17 17:43:24.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957613: Jun 17 17:43:25.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957614: Jun 17 17:43:25.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957615: Jun 17 17:43:25.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957616: Jun 17 17:43:26.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957617: Jun 17 17:43:26.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957618: Jun 17 17:43:26.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957619: Jun 17 17:43:27.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957620: Jun 17 17:43:27.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957621: Jun 17 17:43:27.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957622: Jun 17 17:43:27.886 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28957623: Jun 17 17:43:27.886 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28957624: Jun 17 17:43:27.886 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957625: Jun 17 17:43:27.886 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957626: Jun 17 17:43:27.886 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28957627: Jun 17 17:43:27.927 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28957628: Jun 17 17:43:27.927 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957629: Jun 17 17:43:27.927 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957630: Jun 17 17:43:27.927 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957631: Jun 17 17:43:27.931 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957632: Jun 17 17:43:27.931 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957633: Jun 17 17:43:27.931 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957634: Jun 17 17:43:27.934 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957635: Jun 17 17:43:27.934 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957636: Jun 17 17:43:27.934 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957637: Jun 17 17:43:27.938 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28957638: Jun 17 17:43:27.938 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28957639: Jun 17 17:43:28.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957640: Jun 17 17:43:28.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957641: Jun 17 17:43:28.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957642: Jun 17 17:43:29.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957643: Jun 17 17:43:29.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957644: Jun 17 17:43:29.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957645: Jun 17 17:43:30.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957646: Jun 17 17:43:30.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957647: Jun 17 17:43:30.442 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957648: Jun 17 17:43:31.442 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957649: Jun 17 17:43:31.442 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957650: Jun 17 17:43:31.442 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957651: Jun 17 17:43:31.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28957652: Jun 17 17:43:31.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28957653: Jun 17 17:43:32.442 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957654: Jun 17 17:43:32.442 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957655: Jun 17 17:43:32.442 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957656: Jun 17 17:43:33.326 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7325-ROUTE_CALL_EV] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl Route Connection=[6150:Internal:1/(P1-cti_manager_new_1) GCID=(1,291788)->ACTIVE]->OFFERED, reason=1, Event= CallCtlConnOfferedEv 6150:Internal:1, cause=100, metacode=129, isMaster=true
28957657: Jun 17 17:43:33.326 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7325-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Just before getUniqueID
28957658: Jun 17 17:43:33.326 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7325-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Originator Protocol Call Ref = 00000000000473CC012156D700000000
28957659: Jun 17 17:43:33.327 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7325-ROUTE_CALL_EV] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact -1[null] .setAppContact(12462) from null
28957660: Jun 17 17:43:33.327 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_RECEIVED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - Get Property : 1
28957661: Jun 17 17:43:33.327 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_RECEIVED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - IVR OB Call. Found "OBIVRCALL" in the contact context : false
28957662: Jun 17 17:43:33.327 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7325-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.CallImpl Call.received() JTAPICallContact[id=12462,implId=291788/1,state=STATE_RECEIVED_IDX,inbound=true,App name=NTC_ST_Main,task=null,session=null,seq num=-1,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D700000000,DestProtocolCallRef=null,TP=null
28957663: Jun 17 17:43:33.327 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7325-ROUTE_CALL_EV] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11123 : ContactSessionChanged received for App FW contact 12462, iefSourceContact is 17069004 [291788/1] (9431)
28957664: Jun 17 17:43:33.327 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7325-ROUTE_CALL_EV] com.cisco.wf.subsystems.rmcm.ICDContactAdapter Ignoring contactSessionChanged because either the new or old session is null
28957665: Jun 17 17:43:33.327 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7325-ROUTE_CALL_EV] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE MDC::init
28957666: Jun 17 17:43:33.327 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7325-ROUTE_CALL_EV] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE ::init: create newMediaManagerImpl 
28957667: Jun 17 17:43:33.330 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7325-ROUTE_CALL_EV] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl Route Connection: [6150:Internal:1/(P1-cti_manager_new_1) GCID=(1,291788)->ACTIVE]->OFFERED, CTI Port selected: TP[id=5,implId=614008,state=IN_USE]
28957668: Jun 17 17:43:33.339 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Just before getUniqueID
28957669: Jun 17 17:43:33.339 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Originator Protocol Call Ref = 00000000000473CC012156D700000000
28957670: Jun 17 17:43:33.339 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver AddressCallObserver:ConnCreatedEv: Protocol Call Ref = 00000000000473CC012156D700000000
28957671: Jun 17 17:43:33.339 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Set the OrigProtocolCallRef to 00000000000473CC012156D700000000
28957672: Jun 17 17:43:33.339 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver AddressCallObserver:ConnCreatedEv: Protocol Call Ref = null
28957673: Jun 17 17:43:33.339 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Set the OrigProtocolCallRef to null
28957674: Jun 17 17:43:33.339 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Just before getUniqueID
28957675: Jun 17 17:43:33.339 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Originator Protocol Call Ref = 00000000000473CC012156D800000000
28957676: Jun 17 17:43:33.339 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver AddressCallObserver:ConnCreatedEv: Protocol Call Ref = 00000000000473CC012156D800000000
28957677: Jun 17 17:43:33.339 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Set the OrigProtocolCallRef to 00000000000473CC012156D800000000
28957678: Jun 17 17:43:33.340 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100593-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl  Got CallActiveEv, ConnCreatedEv 6150:Internal:1, ConnInProgressEv 6150:Internal:1, CallCtlConnOfferedEv 6150:Internal:1, ConnCreatedEv 983472464177::2, ConnConnectedEv 983472464177::2, CallCtlConnEstablishedEv 983472464177::2, ConnCreatedEv 614008:Internal:1,  events on the AddressCallObserver.
28957679: Jun 17 17:43:33.340 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100595-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl  Got ConnInProgressEv 614008:Internal:1, CallCtlConnOfferedEv 614008:Internal:1,  events on the AddressCallObserver.
28957680: Jun 17 17:43:33.340 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100596-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl  Got ConnDisconnectedEv 6150:Internal:1, CallCtlConnDisconnectedEv 6150:Internal:1,  events on the AddressCallObserver.
28957681: Jun 17 17:43:33.340 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7325-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.CallImpl Call.associated() JTAPICallContact[id=12462,implId=291788/1,state=STATE_RECEIVED_IDX,inbound=true,App name=NTC_ST_Main,task=null,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28957682: Jun 17 17:43:33.341 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100597-CONN_DISCONNECTED] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl RP[num=6150], conn=[6150:Internal:1/(P1-cti_manager_new_1) GCID=(1,291788)->ACTIVE]->DISCONNECTED, event=CallCtlConnDisconnectedEv 6150:Internal:1, cause=CAUSE_NORMAL[100], meta=META_CALL_REMOVING_PARTY[131]
28957683: Jun 17 17:43:33.341 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7325-ROUTE_CALL_EV] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl Route Connection: [6150:Internal:1/(P1-cti_manager_new_1) GCID=(1,291788)->ACTIVE]->DISCONNECTED has 1 current sessions active.
28957684: Jun 17 17:43:33.341 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100594-CALL_CONN_OFFERED:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID: 12462, MediaID: 291788/1 CallCtlConnOfferedEv received for CTI Port: 614008, lastRedirectedAddress: 6150
28957685: Jun 17 17:43:33.345 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100598-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Got CallObservationEndedEv,  events on the AddressCallObserver.
28957686: Jun 17 17:43:33.348 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100594-CALL_CONN_OFFERED:614008] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver POSTevDbg: Original Call = 12462, CallId = 291788/1 eventsToBeProcessed = [CiscoTransferStartEv]
28957687: Jun 17 17:43:33.348 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100594-CALL_CONN_OFFERED:614008] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver POSTevDbg: Original Call = 12462, CallId = 291788/1 Event that needs to be posted = CiscoTransferStartEv Event was meant for call: OrigEventCall:66139/6, FinalEventCall:291635/1
28957688: Jun 17 17:43:33.348 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100594-CALL_CONN_OFFERED:614008] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver POSTevDbg: Original Call = 12462, CallId = 291788/1Will NOT post event = CiscoTransferStartEv Because event was not meant for current call. Event Calls: OrigEventCall:66139/6, FinalEventCall:291635/1
28957689: Jun 17 17:43:33.348 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100594-CALL_CONN_OFFERED:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID: 12462, MediaID: 291788/1 Accepting call for CTI Route Point: 6150 on CTI Port: 614008, ciscoCause=0
28957690: Jun 17 17:43:33.349 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.wf.subsystems.jtapi.CallImpl Call.accepted() JTAPICallContact[id=12462,implId=291788/1,state=STATE_ACCEPTED_IDX,inbound=true,App name=NTC_ST_Main,task=null,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28957691: Jun 17 17:43:33.349 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1, TerminalConnection to Terminal: IVR__614008 is RINGING, [614008:Internal:1/(P1-cti_manager_new_1) GCID=(1,291788)->ACTIVE]->ALERTING
28957692: Jun 17 17:43:33.349 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 com.cisco.jtapi.CiscoTermInServiceEvImpl received
28957693: Jun 17 17:43:33.351 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.wf.subsystems.jtapi.CallImpl Call.attributed() JTAPICallContact[id=12462,implId=291788/1,state=STATE_ATTRIBUTED_IDX,inbound=true,App name=NTC_ST_Main,task=null,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28957694: Jun 17 17:43:33.351 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11123 : ContactAttributed received for App FW contact 12462, iefSourceContact is 17069004 [291788/1] (9431)
28957695: Jun 17 17:43:33.351 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 associated with Task ID: 26000017560
28957696: Jun 17 17:43:33.351 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.rmcm.ICDContactAdapter check Attrib : isAdapterActive set to true
28957697: Jun 17 17:43:33.351 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.rmcm.ICDContactAdapter Successfully obtained a CTIPort as handler for SessionMsgs 
28957698: Jun 17 17:43:33.352 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionOfferedMsg (Rsrc:null ID:null Type:IAQ)
28957699: Jun 17 17:43:33.352 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.addResourceToContact(291788/1, 614008)
28957700: Jun 17 17:43:33.352 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.addContactToCTIPort, port: 614008 contact ID: 291788/1
28957701: Jun 17 17:43:33.352 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns null
28957702: Jun 17 17:43:33.352 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CTIPort adding RmCm contact with call ID 291788/1 (17069004) to session 46000016020
28957703: Jun 17 17:43:33.352 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.addRmCmContact(291788/1/17069004, 17069004 [291788/1])
28957704: Jun 17 17:43:33.352 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact Making Monitoring flag=true  old flag value =false
28957705: Jun 17 17:43:33.352 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactCreatedEventReqMsg Contact12462
28957706: Jun 17 17:43:33.352 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactCreatedEvent contact type IAQ session 46000016020 session seq num 0
28957707: Jun 17 17:43:33.352 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactPresentedEventReqMsg Contact12462
28957708: Jun 17 17:43:33.352 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactPresentedEvent Resource 614008 contact type IAQ Secondary call ID 291788/1 session 46000016020 session seq num 0 isRedirectFromWF false
28957709: Jun 17 17:43:33.352 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614008
28957710: Jun 17 17:43:33.352 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614008
28957711: Jun 17 17:43:33.352 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614008
28957712: Jun 17 17:43:33.352 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 614008:false
28957713: Jun 17 17:43:33.353 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-13] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {BEGIN_CALL_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004, callType: 1, connDeviceID: 614008, ani: 983472464177, dnis: 6150, dialedNumber: 6150, callerEnteredDigits: null, callVar_1: null, callVar_2: null, callVar_3: null, callVar_4: null, callVar_5: null, callVar_6: null, callVar_7: null, callVar_8: null, callVar_9: null, callVar_10: null, wrapupData:  } to outboundQ
28957714: Jun 17 17:43:33.353 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-13] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 983472464177
28957715: Jun 17 17:43:33.353 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-13] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 983472464177
28957716: Jun 17 17:43:33.353 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-13] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 983472464177
28957717: Jun 17 17:43:33.353 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-13] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 983472464177:false
28957718: Jun 17 17:43:33.353 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-13] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: got contactPresented from CTI port
28957719: Jun 17 17:43:33.353 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-13] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614008
28957720: Jun 17 17:43:33.353 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-13] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614008
28957721: Jun 17 17:43:33.354 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-13] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614008
28957722: Jun 17 17:43:33.354 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-13] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 614008:false
28957723: Jun 17 17:43:33.354 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-13] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=1
28957724: Jun 17 17:43:33.354 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-13] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28957725: Jun 17 17:43:33.354 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-13] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DELIVERED_EVENT: Socket:Socket: null monitoredDeviceDN:614008, connectionCallID: 17069004, lineType: 3, skillGroupNumber: -1, serviceNumber: 0, alertingDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535, localConnectionState: 2, eventCause: 22, connectionDeviceID: 614008, alertingDeviceID: 614008, callingDeviceID: 983472464177, calledDeviceID: 614008, lastRedirectDeviceID: null, secondaryCallID: 0, ani: 983472464177, dnis: 6150, userToUserInfo: null, dialedNumber: 6150, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData: null } to outboundQ
28957726: Jun 17 17:43:33.354 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { BEGIN_CALL_EVENT }
28957727: Jun 17 17:43:33.354 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=BEGIN_CALL_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069004, calledPartyDisposition: 0, connectionDeviceID: 614008, ani: 983472464177, dnis: 6150, dialedNumber: null, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData:  to various sockets } 
28957728: Jun 17 17:43:33.354 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DELIVERED_EVENT }
28957729: Jun 17 17:43:33.354 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DELIVERED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, connectionCallID: 17069004, lineHandle: 65535, lineType: 3, serviceNumber: 0, serviceID: -1, skillGroupNumber: -1, skillGroupID: -1, skillGroupPriority: 0, alertingDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535, localConnectionState: 2, eventCause: 22, connectionDeviceID: 614008, alertingDeviceID: 614008, callingDeviceID: 983472464177, calledDeviceID: 614008, lastRedirectDeviceID: null, secondaryConnectionCallID: 0, ani: 983472464177, dnis: 6150, userToUserInfo: null, dialedNumber: 6150, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData: , remasks: [] to various sockets } 
28957730: Jun 17 17:43:33.354 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523805-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { BEGIN_CALL_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28957731: Jun 17 17:43:33.354 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517958-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { BEGIN_CALL_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28957732: Jun 17 17:43:33.354 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523805-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DELIVERED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28957733: Jun 17 17:43:33.355 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517958-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DELIVERED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28957734: Jun 17 17:43:33.442 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957735: Jun 17 17:43:33.442 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957736: Jun 17 17:43:33.442 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957737: Jun 17 17:43:33.477 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-1] com.cisco.manager.impl.ManagerValve *** ManagerValve => invoke(): servletPath = /RestDay.txt
28957738: Jun 17 17:43:33.478 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-1] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /scripts/
28957739: Jun 17 17:43:33.478 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-1] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /sscripts/
28957740: Jun 17 17:43:33.478 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-1] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /prompts/
28957741: Jun 17 17:43:33.478 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-1] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /sprompts/
28957742: Jun 17 17:43:33.478 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-1] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /grammars/
28957743: Jun 17 17:43:33.478 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-1] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /sgrammars/
28957744: Jun 17 17:43:33.478 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-1] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /documents/
28957745: Jun 17 17:43:33.478 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-1] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /sdocuments/
28957746: Jun 17 17:43:33.478 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-1] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /
28957747: Jun 17 17:43:33.478 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-1] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() matched! prefix = /
28957748: Jun 17 17:43:33.496 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, TerminalConnection to Terminal: IVR__614008 is ACTIVE
28957749: Jun 17 17:43:33.496 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl
28957750: Jun 17 17:43:33.497 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11123 : ContactAccepted received for App FW contact 12462, iefSourceContact is 17069004 [291788/1] (9431)
28957751: Jun 17 17:43:33.497 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl received
28957752: Jun 17 17:43:33.497 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CiscoMediaOpenLogicalChannelEv event received 
28957753: Jun 17 17:43:33.497 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionActiveMsg (Rsrc:null ID:291788/1 Type:IAQ)
28957754: Jun 17 17:43:33.497 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.wf.subsystems.jtapi.CallImpl Call.answered() JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28957755: Jun 17 17:43:33.497 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28957756: Jun 17 17:43:33.497 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CiscoMediaOpenLogicalChannelEv Setting IPv4 address  
28957757: Jun 17 17:43:33.497 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.removeContactFromCTIPort, port: 614008
28957758: Jun 17 17:43:33.497 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.addResourceToContact(291788/1, 614008)
28957759: Jun 17 17:43:33.497 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.addContactToCTIPort, port: 614008 contact ID: 291788/1
28957760: Jun 17 17:43:33.497 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactConnectedEventReqMsg Contact12462
28957761: Jun 17 17:43:33.498 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactConnectedEvent Resource 614008 contact type IAQ session 46000016020 session seq num 0
28957762: Jun 17 17:43:33.498 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-22] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler:got contactConnected from CTI port
28957763: Jun 17 17:43:33.498 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-22] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler CRACTIEventHandler: for CallEstablishedEventMsg get EventReasonCode from CallEventData (-1)
28957764: Jun 17 17:43:33.498 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-22] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 983472464177
28957765: Jun 17 17:43:33.499 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-22] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 983472464177
28957766: Jun 17 17:43:33.499 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-22] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 983472464177
28957767: Jun 17 17:43:33.499 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-22] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 983472464177:false
28957768: Jun 17 17:43:33.499 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-22] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=1
28957769: Jun 17 17:43:33.499 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-22] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28957770: Jun 17 17:43:33.499 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-22] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_ESTABLISHED_EVENT: Socket:Socket: null monitoredDeviceDN:614008, connectionCallID: 17069004, lineType: 3, monitoredDeviceDN: 614008, eventReasonCode: 22, serviceNumber: 0, skillGroupNumber: -1, answeringDeviceID: 614008, callingDeviceID: 983472464177, calledDeviceID: 614008, lastRedirectDeviceID: null, answeringDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535 } to outboundQ
28957771: Jun 17 17:43:33.499 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_ESTABLISHED_EVENT }
28957772: Jun 17 17:43:33.499 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_ESTABLISHED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, ConnectionCallID: 17069004, lineHandle: 65535, lineType: 3, serviceNumber: 0, serviceID: -1, skillGroupNumber: -1, skillGroupID: -1, skillGroupPriority: 0, answeringDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535, localConnectionState: 3, eventCause: 22, monitoredDeviceDN: 614008, answeringDeviceID: 614008, calledDeviceID: 614008, callingDeviceID: 983472464177, lastRedirectDeviceID: null, remasks: [] to various sockets } 
28957773: Jun 17 17:43:33.500 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517959-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_ESTABLISHED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28957774: Jun 17 17:43:33.500 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523806-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_ESTABLISHED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28957775: Jun 17 17:43:33.504 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStartedEvImpl
28957776: Jun 17 17:43:33.505 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPOutputStartedEvImpl received
28957777: Jun 17 17:43:33.511 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE IPv6 new API setPortForLocalSource 3 args
28957778: Jun 17 17:43:33.511 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE Local in Prop = com.cisco.dialog.RTPPropertiesImpl$Input@15ec986
28957779: Jun 17 17:43:33.514 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStartedEvImpl
28957780: Jun 17 17:43:33.514 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPInputStartedEvImpl received
28957781: Jun 17 17:43:33.514 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE MDC::set: com.cisco.wf.cmt.dialogs.CMTPlayPromptDialogImpl@8b7a enter OK
28957782: Jun 17 17:43:33.514 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.cmt.dialogs.CMTDialogImpl init:: flushDTMF=true DTMFBuffer.size=0
28957783: Jun 17 17:43:34.442 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957784: Jun 17 17:43:34.442 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957785: Jun 17 17:43:34.442 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957786: Jun 17 17:43:35.442 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957787: Jun 17 17:43:35.442 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957788: Jun 17 17:43:35.442 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957789: Jun 17 17:43:36.442 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957790: Jun 17 17:43:36.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957791: Jun 17 17:43:36.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957792: Jun 17 17:43:36.854 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE MDC::clear com.cisco.wf.cmt.dialogs.CMTPlayPromptDialogImpl@8b7a abortWaiting=false
28957793: Jun 17 17:43:36.854 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE MDC::set: com.cisco.wf.cmt.dialogs.CMTSimpleDigitStringDialogImpl@c214fc enter OK
28957794: Jun 17 17:43:36.854 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.cmt.dialogs.CMTDialogImpl init:: flushDTMF=false DTMFBuffer.size=0
28957795: Jun 17 17:43:37.442 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957796: Jun 17 17:43:37.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957797: Jun 17 17:43:37.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957798: Jun 17 17:43:38.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957799: Jun 17 17:43:38.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957800: Jun 17 17:43:38.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957801: Jun 17 17:43:39.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957802: Jun 17 17:43:39.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957803: Jun 17 17:43:39.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957804: Jun 17 17:43:40.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957805: Jun 17 17:43:40.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957806: Jun 17 17:43:40.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957807: Jun 17 17:43:41.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957808: Jun 17 17:43:41.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957809: Jun 17 17:43:41.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957810: Jun 17 17:43:41.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28957811: Jun 17 17:43:41.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28957812: Jun 17 17:43:42.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957813: Jun 17 17:43:42.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957814: Jun 17 17:43:42.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957815: Jun 17 17:43:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28957816: Jun 17 17:43:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406811 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28957817: Jun 17 17:43:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517960-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28957818: Jun 17 17:43:42.938 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28957819: Jun 17 17:43:42.938 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28957820: Jun 17 17:43:42.938 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957821: Jun 17 17:43:42.938 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957822: Jun 17 17:43:42.938 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28957823: Jun 17 17:43:42.954 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28957824: Jun 17 17:43:42.954 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957825: Jun 17 17:43:42.954 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957826: Jun 17 17:43:42.954 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957827: Jun 17 17:43:42.959 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957828: Jun 17 17:43:42.959 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957829: Jun 17 17:43:42.959 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957830: Jun 17 17:43:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28957831: Jun 17 17:43:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533566 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28957832: Jun 17 17:43:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523807-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28957833: Jun 17 17:43:42.963 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957834: Jun 17 17:43:42.963 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957835: Jun 17 17:43:42.963 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957836: Jun 17 17:43:42.966 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28957837: Jun 17 17:43:42.967 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28957838: Jun 17 17:43:43.443 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957839: Jun 17 17:43:43.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957840: Jun 17 17:43:43.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957841: Jun 17 17:43:44.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957842: Jun 17 17:43:44.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957843: Jun 17 17:43:44.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957844: Jun 17 17:43:45.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957845: Jun 17 17:43:45.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957846: Jun 17 17:43:45.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957847: Jun 17 17:43:46.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957848: Jun 17 17:43:46.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957849: Jun 17 17:43:46.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957850: Jun 17 17:43:47.420 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.cmt.dialogs.CMTDialogImpl process Timeout errCnt=0
28957851: Jun 17 17:43:47.421 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE MDC::clear com.cisco.wf.cmt.dialogs.CMTSimpleDigitStringDialogImpl@c214fc abortWaiting=false
28957852: Jun 17 17:43:47.421 GMT+300 %MIVR-SS_CM-7-UNK: [EventQueue.DispatchThread-0-18] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28957853: Jun 17 17:43:47.421 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE MDC::set: com.cisco.wf.cmt.dialogs.CMTPlayPromptDialogImpl@1fdf477 enter OK
28957854: Jun 17 17:43:47.421 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.cmt.dialogs.CMTDialogImpl init:: flushDTMF=true DTMFBuffer.size=0
28957855: Jun 17 17:43:47.421 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDataChangedEventReqMsg Contact12462
28957856: Jun 17 17:43:47.421 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDataChangedEvent agent null contact type IAQ session 46000016020 session seq num 0
28957857: Jun 17 17:43:47.422 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-1] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DATA_UPDATE_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004, newConnectionCallID: 17069004, callType: 1, connectionDeviceID: , newConnectionDeviceID: , ani: null, callerEnteredDigits: null, accountNumber: null, wrapupData: , callVar1: null, callVar2: vyzov_blagodarovoy, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null } to outboundQ
28957858: Jun 17 17:43:47.422 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DATA_UPDATE_EVENT }
28957859: Jun 17 17:43:47.422 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DATA_UPDATE_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069004, newConnectionDeviceIDType: 0, newConnectionCallID: 17069004, calledPartyDisposition: 0, campaignID: 0, queryRuleID: 0, connectionDeviceID: , newConnectionDeviceID: , customerPhoneNumber: , customerAccountNumber: null, ani: null, callerEnteredDigits: null, wrapupData: , callVar1: null, callVar2: vyzov_blagodarovoy, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null to various sockets } 
28957860: Jun 17 17:43:47.422 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517961-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28957861: Jun 17 17:43:47.422 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523808-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28957862: Jun 17 17:43:47.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957863: Jun 17 17:43:47.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957864: Jun 17 17:43:47.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957865: Jun 17 17:43:48.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957866: Jun 17 17:43:48.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957867: Jun 17 17:43:48.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957868: Jun 17 17:43:49.374 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE MDC::clear com.cisco.wf.cmt.dialogs.CMTPlayPromptDialogImpl@1fdf477 abortWaiting=false
28957869: Jun 17 17:43:49.374 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560, transfer(5555, 10000, ACKNOWLEDGED) 
28957870: Jun 17 17:43:49.380 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStoppedEvImpl
28957871: Jun 17 17:43:49.380 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPInputStoppedEvImpl received
28957872: Jun 17 17:43:49.380 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl
28957873: Jun 17 17:43:49.381 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl received
28957874: Jun 17 17:43:49.399 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConsultCallActive
28957875: Jun 17 17:43:49.399 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnCreatedEv 614008:Internal:1
28957876: Jun 17 17:43:49.399 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnConnectedEv 614008:Internal:1
28957877: Jun 17 17:43:49.399 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnInitiatedEv 614008:Internal:1
28957878: Jun 17 17:43:49.399 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= TermConnCreatedEv IVR__614008
28957879: Jun 17 17:43:49.399 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= TermConnActiveEv IVR__614008
28957880: Jun 17 17:43:49.399 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlTermConnTalkingEv IVR__614008
28957881: Jun 17 17:43:49.400 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnDialingEv 614008:Internal:1
28957882: Jun 17 17:43:49.400 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100600-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallCtlConnDialingEv 614008:Internal:1,  events on the AddressCallObserver.
28957883: Jun 17 17:43:49.400 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnEstablishedEv 614008:Internal:1
28957884: Jun 17 17:43:49.400 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100601-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallCtlConnEstablishedEv 614008:Internal:1,  events on the AddressCallObserver.
28957885: Jun 17 17:43:49.403 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnCreatedEv 5555:Internal:1
28957886: Jun 17 17:43:49.403 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnInProgressEv 5555:Internal:1
28957887: Jun 17 17:43:49.403 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnOfferedEv 5555:Internal:1
28957888: Jun 17 17:43:49.403 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100602-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnInProgressEv 5555:Internal:1, CallCtlConnOfferedEv 5555:Internal:1,  events on the AddressCallObserver.
28957889: Jun 17 17:43:49.404 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnAlertingEv 5555:Internal:1
28957890: Jun 17 17:43:49.404 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnAlertingEv 5555:Internal:1
28957891: Jun 17 17:43:49.404 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100603-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnAlertingEv 5555:Internal:1, CallCtlConnAlertingEv 5555:Internal:1,  events on the AddressCallObserver.
28957892: Jun 17 17:43:49.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957893: Jun 17 17:43:49.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957894: Jun 17 17:43:49.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957895: Jun 17 17:43:49.581 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, TerminalConnection to Terminal: IVR__614008 is HELD
28957896: Jun 17 17:43:49.581 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-CONN_EV:5555] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, ConsultCallObserver RINGING
28957897: Jun 17 17:43:49.581 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-CONN_EV:5555] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferStarted(5555) JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28957898: Jun 17 17:43:50.444 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957899: Jun 17 17:43:50.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957900: Jun 17 17:43:50.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957901: Jun 17 17:43:51.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957902: Jun 17 17:43:51.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957903: Jun 17 17:43:51.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957904: Jun 17 17:43:51.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28957905: Jun 17 17:43:51.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28957906: Jun 17 17:43:52.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957907: Jun 17 17:43:52.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957908: Jun 17 17:43:52.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957909: Jun 17 17:43:53.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957910: Jun 17 17:43:53.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957911: Jun 17 17:43:53.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957912: Jun 17 17:43:54.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957913: Jun 17 17:43:54.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957914: Jun 17 17:43:54.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957915: Jun 17 17:43:55.195 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor posting OutboundGetContactsReqMsg for CSQID:3
28957916: Jun 17 17:43:55.195 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor: Thread[Thread-40191,5,MXXX]
28957917: Jun 17 17:43:55.195 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:isRequestingContacts() for CSQ 3 returns true
28957918: Jun 17 17:43:55.195 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNrGetContactsReqSent() for CSQ 3 returns 0
28957919: Jun 17 17:43:55.196 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 nr of contactReqMsg requested 0
28957920: Jun 17 17:43:55.196 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 numContactsToRequest = 0
28957921: Jun 17 17:43:55.280 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.ClusterMsgMgr ClusterMsgMgr.isMaster() returns true
28957922: Jun 17 17:43:55.280 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:we are master and DB Publisher is up
28957923: Jun 17 17:43:55.280 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:OB state: 2 and about to check RmCm state
28957924: Jun 17 17:43:55.280 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:RmCm is up
28957925: Jun 17 17:43:55.280 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: # of campaigns =1
28957926: Jun 17 17:43:55.280 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: ENABLED campaign id=11 startTime=300 currentGMTTime=883 endTime=1080
28957927: Jun 17 17:43:55.280 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28957928: Jun 17 17:43:55.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957929: Jun 17 17:43:55.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957930: Jun 17 17:43:55.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957931: Jun 17 17:43:56.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957932: Jun 17 17:43:56.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957933: Jun 17 17:43:56.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957934: Jun 17 17:43:57.445 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957935: Jun 17 17:43:57.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957936: Jun 17 17:43:57.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957937: Jun 17 17:43:57.967 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28957938: Jun 17 17:43:57.967 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28957939: Jun 17 17:43:57.967 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957940: Jun 17 17:43:57.967 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957941: Jun 17 17:43:57.967 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28957942: Jun 17 17:43:57.979 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28957943: Jun 17 17:43:57.979 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957944: Jun 17 17:43:57.979 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957945: Jun 17 17:43:57.979 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957946: Jun 17 17:43:57.984 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957947: Jun 17 17:43:57.984 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957948: Jun 17 17:43:57.984 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957949: Jun 17 17:43:57.987 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28957950: Jun 17 17:43:57.987 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28957951: Jun 17 17:43:57.987 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28957952: Jun 17 17:43:57.991 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28957953: Jun 17 17:43:57.991 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28957954: Jun 17 17:43:58.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957955: Jun 17 17:43:58.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957956: Jun 17 17:43:58.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957957: Jun 17 17:43:59.376 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100599-CONSULT_CALL_OBS:5555] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, ConsultCallObserver() has timed out peeking from msgQ
28957958: Jun 17 17:43:59.403 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.app.impl.ApplicationManagerImpl.TaskImpl.ActionImpl CallID:12462 MediaId:291788/1 Task:26000017560, consult transfer() gets com.cisco.util.msgq.MsgQTimeoutException
28957959: Jun 17 17:43:59.404 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:com.cisco.util.msgq.MsgQTimeoutException
28957960: Jun 17 17:43:59.404 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.waitForMessage(MsgQ.java:339)
28957961: Jun 17 17:43:59.404 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.lookUp(MsgQ.java:268)
28957962: Jun 17 17:43:59.404 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.read(MsgQ.java:118)
28957963: Jun 17 17:43:59.404 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl$2.run(TAPIPortGroup.java:6841)
28957964: Jun 17 17:43:59.404 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl$ActionImpl.run(ApplicationManagerImpl.java:7757)
28957965: Jun 17 17:43:59.404 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl.doInterruptible(ApplicationManagerImpl.java:7560)
28957966: Jun 17 17:43:59.404 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.waitForConsultState(TAPIPortGroup.java:6825)
28957967: Jun 17 17:43:59.404 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.transfer(TAPIPortGroup.java:8073)
28957968: Jun 17 17:43:59.404 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port.consultTransfer(TAPIPortGroup.java:3635)
28957969: Jun 17 17:43:59.404 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.steps.ivr.ConsultTransferStep.execute(ConsultTransferStep.java:309)
28957970: Jun 17 17:43:59.404 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:141)
28957971: Jun 17 17:43:59.404 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:174)
28957972: Jun 17 17:43:59.404 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:494)
28957973: Jun 17 17:43:59.404 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:122)
28957974: Jun 17 17:43:59.404 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:416)
28957975: Jun 17 17:43:59.405 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:360)
28957976: Jun 17 17:43:59.405 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:77)
28957977: Jun 17 17:43:59.405 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:736)
28957978: Jun 17 17:43:59.405 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:415)
28957979: Jun 17 17:43:59.405 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:371)
28957980: Jun 17 17:43:59.405 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:588)
28957981: Jun 17 17:43:59.405 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)
28957982: Jun 17 17:43:59.405 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)
28957983: Jun 17 17:43:59.405 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)
28957984: Jun 17 17:43:59.405 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:776)
28957985: Jun 17 17:43:59.405 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)
28957986: Jun 17 17:43:59.405 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)
28957987: Jun 17 17:43:59.405 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallObservationEndedEv
28957988: Jun 17 17:43:59.410 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100604-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnDisconnectedEv 5555:Internal:1, CallCtlConnDisconnectedEv 5555:Internal:1,  events on the AddressCallObserver.
28957989: Jun 17 17:43:59.410 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferFailed(5555, RESOURCE_NOT_ACKNOWLEDGING) JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28957990: Jun 17 17:43:59.410 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100605-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got TermConnDroppedEv IVR__614008, CallCtlTermConnDroppedEv IVR__614008, ConnDisconnectedEv 614008:Internal:1, CallCtlConnDisconnectedEv 614008:Internal:1, CallInvalidEv,  events on the AddressCallObserver.
28957991: Jun 17 17:43:59.410 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100606-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallObservationEndedEv,  events on the AddressCallObserver.
28957992: Jun 17 17:43:59.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28957993: Jun 17 17:43:59.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28957994: Jun 17 17:43:59.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28957995: Jun 17 17:44:00.194 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl
28957996: Jun 17 17:44:00.194 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl received
28957997: Jun 17 17:44:00.194 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CiscoMediaOpenLogicalChannelEv event received 
28957998: Jun 17 17:44:00.194 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CiscoMediaOpenLogicalChannelEv Setting IPv4 address  
28957999: Jun 17 17:44:00.194 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE IPv6 new API setPortForLocalSource 3 args
28958000: Jun 17 17:44:00.194 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE Local in Prop = com.cisco.dialog.RTPPropertiesImpl$Input@59eddd
28958001: Jun 17 17:44:00.194 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStartedEvImpl
28958002: Jun 17 17:44:00.195 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPOutputStartedEvImpl received
28958003: Jun 17 17:44:00.198 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStartedEvImpl
28958004: Jun 17 17:44:00.198 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPInputStartedEvImpl received
28958005: Jun 17 17:44:00.199 GMT+300 %MIVR-SS_CM-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28958006: Jun 17 17:44:00.199 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560, transfer(5667, 10000, ACKNOWLEDGED) 
28958007: Jun 17 17:44:00.199 GMT+300 %MIVR-SS_CM-7-UNK: [EventQueue.DispatchThread-0-9] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28958008: Jun 17 17:44:00.199 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDataChangedEventReqMsg Contact12462
28958009: Jun 17 17:44:00.199 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDataChangedEvent agent null contact type IAQ session 46000016020 session seq num 0
28958010: Jun 17 17:44:00.199 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDataChangedEventReqMsg Contact12462
28958011: Jun 17 17:44:00.199 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDataChangedEvent agent null contact type IAQ session 46000016020 session seq num 0
28958012: Jun 17 17:44:00.199 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-15] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DATA_UPDATE_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004, newConnectionCallID: 17069004, callType: 1, connectionDeviceID: , newConnectionDeviceID: , ani: null, callerEnteredDigits: null, accountNumber: null, wrapupData: , callVar1: null, callVar2: null, callVar3: timeout, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null } to outboundQ
28958013: Jun 17 17:44:00.199 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DATA_UPDATE_EVENT }
28958014: Jun 17 17:44:00.199 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-15] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DATA_UPDATE_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004, newConnectionCallID: 17069004, callType: 1, connectionDeviceID: , newConnectionDeviceID: , ani: null, callerEnteredDigits: null, accountNumber: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: vyzov_kirillovoy, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null } to outboundQ
28958015: Jun 17 17:44:00.199 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DATA_UPDATE_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069004, newConnectionDeviceIDType: 0, newConnectionCallID: 17069004, calledPartyDisposition: 0, campaignID: 0, queryRuleID: 0, connectionDeviceID: , newConnectionDeviceID: , customerPhoneNumber: , customerAccountNumber: null, ani: null, callerEnteredDigits: null, wrapupData: , callVar1: null, callVar2: null, callVar3: timeout, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null to various sockets } 
28958016: Jun 17 17:44:00.200 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DATA_UPDATE_EVENT }
28958017: Jun 17 17:44:00.200 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517962-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28958018: Jun 17 17:44:00.200 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523809-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28958019: Jun 17 17:44:00.200 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DATA_UPDATE_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069004, newConnectionDeviceIDType: 0, newConnectionCallID: 17069004, calledPartyDisposition: 0, campaignID: 0, queryRuleID: 0, connectionDeviceID: , newConnectionDeviceID: , customerPhoneNumber: , customerAccountNumber: null, ani: null, callerEnteredDigits: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: vyzov_kirillovoy, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null to various sockets } 
28958020: Jun 17 17:44:00.201 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517963-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28958021: Jun 17 17:44:00.201 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523810-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28958022: Jun 17 17:44:00.204 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStoppedEvImpl
28958023: Jun 17 17:44:00.204 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPInputStoppedEvImpl received
28958024: Jun 17 17:44:00.205 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl
28958025: Jun 17 17:44:00.205 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl received
28958026: Jun 17 17:44:00.232 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConsultCallActive
28958027: Jun 17 17:44:00.232 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnCreatedEv 614008:Internal:1
28958028: Jun 17 17:44:00.232 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnConnectedEv 614008:Internal:1
28958029: Jun 17 17:44:00.232 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnInitiatedEv 614008:Internal:1
28958030: Jun 17 17:44:00.232 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= TermConnCreatedEv IVR__614008
28958031: Jun 17 17:44:00.232 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= TermConnActiveEv IVR__614008
28958032: Jun 17 17:44:00.233 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlTermConnTalkingEv IVR__614008
28958033: Jun 17 17:44:00.233 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnDialingEv 614008:Internal:1
28958034: Jun 17 17:44:00.233 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100608-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallCtlConnDialingEv 614008:Internal:1,  events on the AddressCallObserver.
28958035: Jun 17 17:44:00.233 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnEstablishedEv 614008:Internal:1
28958036: Jun 17 17:44:00.233 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100609-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallCtlConnEstablishedEv 614008:Internal:1,  events on the AddressCallObserver.
28958037: Jun 17 17:44:00.233 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnCreatedEv 5667:Internal:1
28958038: Jun 17 17:44:00.233 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnInProgressEv 5667:Internal:1
28958039: Jun 17 17:44:00.233 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnOfferedEv 5667:Internal:1
28958040: Jun 17 17:44:00.234 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnAlertingEv 5667:Internal:1
28958041: Jun 17 17:44:00.234 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100610-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnInProgressEv 5667:Internal:1, CallCtlConnOfferedEv 5667:Internal:1,  events on the AddressCallObserver.
28958042: Jun 17 17:44:00.234 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnAlertingEv 5667:Internal:1
28958043: Jun 17 17:44:00.234 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100611-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnAlertingEv 5667:Internal:1, CallCtlConnAlertingEv 5667:Internal:1,  events on the AddressCallObserver.
28958044: Jun 17 17:44:00.405 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, TerminalConnection to Terminal: IVR__614008 is HELD
28958045: Jun 17 17:44:00.405 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-CONN_EV:5667] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, ConsultCallObserver RINGING
28958046: Jun 17 17:44:00.405 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-CONN_EV:5667] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferStarted(5667) JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28958047: Jun 17 17:44:00.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958048: Jun 17 17:44:00.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958049: Jun 17 17:44:00.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958050: Jun 17 17:44:01.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958051: Jun 17 17:44:01.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958052: Jun 17 17:44:01.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958053: Jun 17 17:44:01.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28958054: Jun 17 17:44:01.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28958055: Jun 17 17:44:02.449 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958056: Jun 17 17:44:02.449 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958057: Jun 17 17:44:02.449 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958058: Jun 17 17:44:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28958059: Jun 17 17:44:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406812 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28958060: Jun 17 17:44:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517964-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28958061: Jun 17 17:44:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28958062: Jun 17 17:44:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533567 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28958063: Jun 17 17:44:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523811-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28958064: Jun 17 17:44:03.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958065: Jun 17 17:44:03.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958066: Jun 17 17:44:03.446 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958067: Jun 17 17:44:04.447 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958068: Jun 17 17:44:04.447 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958069: Jun 17 17:44:04.447 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958070: Jun 17 17:44:05.042 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : Begin logging ewtawt data  
28958071: Jun 17 17:44:05.042 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : End logging ewtawt data  
28958072: Jun 17 17:44:05.447 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958073: Jun 17 17:44:05.447 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958074: Jun 17 17:44:05.447 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958075: Jun 17 17:44:06.447 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958076: Jun 17 17:44:06.447 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958077: Jun 17 17:44:06.447 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958078: Jun 17 17:44:07.447 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958079: Jun 17 17:44:07.447 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958080: Jun 17 17:44:07.447 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958081: Jun 17 17:44:08.447 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958082: Jun 17 17:44:08.447 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958083: Jun 17 17:44:08.447 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958084: Jun 17 17:44:08.929 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Running cleanup in ContactMgr
28958085: Jun 17 17:44:08.930 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Cleanup in ContactMgr complete
28958086: Jun 17 17:44:09.447 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958087: Jun 17 17:44:09.447 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958088: Jun 17 17:44:09.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958089: Jun 17 17:44:10.206 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100607-CONSULT_CALL_OBS:5667] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, ConsultCallObserver() has timed out peeking from msgQ
28958090: Jun 17 17:44:10.234 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.app.impl.ApplicationManagerImpl.TaskImpl.ActionImpl CallID:12462 MediaId:291788/1 Task:26000017560, consult transfer() gets com.cisco.util.msgq.MsgQTimeoutException
28958091: Jun 17 17:44:10.234 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:com.cisco.util.msgq.MsgQTimeoutException
28958092: Jun 17 17:44:10.234 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.waitForMessage(MsgQ.java:339)
28958093: Jun 17 17:44:10.234 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.lookUp(MsgQ.java:268)
28958094: Jun 17 17:44:10.234 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.read(MsgQ.java:118)
28958095: Jun 17 17:44:10.234 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl$2.run(TAPIPortGroup.java:6841)
28958096: Jun 17 17:44:10.234 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl$ActionImpl.run(ApplicationManagerImpl.java:7757)
28958097: Jun 17 17:44:10.234 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl.doInterruptible(ApplicationManagerImpl.java:7560)
28958098: Jun 17 17:44:10.234 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.waitForConsultState(TAPIPortGroup.java:6825)
28958099: Jun 17 17:44:10.234 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.transfer(TAPIPortGroup.java:8073)
28958100: Jun 17 17:44:10.234 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port.consultTransfer(TAPIPortGroup.java:3635)
28958101: Jun 17 17:44:10.234 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.steps.ivr.ConsultTransferStep.execute(ConsultTransferStep.java:309)
28958102: Jun 17 17:44:10.234 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:141)
28958103: Jun 17 17:44:10.235 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:174)
28958104: Jun 17 17:44:10.235 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:494)
28958105: Jun 17 17:44:10.235 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:122)
28958106: Jun 17 17:44:10.235 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:416)
28958107: Jun 17 17:44:10.235 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:360)
28958108: Jun 17 17:44:10.235 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:77)
28958109: Jun 17 17:44:10.235 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:736)
28958110: Jun 17 17:44:10.235 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:415)
28958111: Jun 17 17:44:10.235 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:371)
28958112: Jun 17 17:44:10.235 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:588)
28958113: Jun 17 17:44:10.235 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)
28958114: Jun 17 17:44:10.235 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)
28958115: Jun 17 17:44:10.235 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)
28958116: Jun 17 17:44:10.235 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:776)
28958117: Jun 17 17:44:10.235 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)
28958118: Jun 17 17:44:10.235 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)
28958119: Jun 17 17:44:10.235 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallObservationEndedEv
28958120: Jun 17 17:44:10.239 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100612-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnDisconnectedEv 5667:Internal:1, CallCtlConnDisconnectedEv 5667:Internal:1,  events on the AddressCallObserver.
28958121: Jun 17 17:44:10.239 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100613-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got TermConnDroppedEv IVR__614008, CallCtlTermConnDroppedEv IVR__614008, ConnDisconnectedEv 614008:Internal:1, CallCtlConnDisconnectedEv 614008:Internal:1, CallInvalidEv,  events on the AddressCallObserver.
28958122: Jun 17 17:44:10.239 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferFailed(5667, RESOURCE_NOT_ACKNOWLEDGING) JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28958123: Jun 17 17:44:10.239 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100614-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallObservationEndedEv,  events on the AddressCallObserver.
28958124: Jun 17 17:44:10.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958125: Jun 17 17:44:10.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958126: Jun 17 17:44:10.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958127: Jun 17 17:44:10.620 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28958128: Jun 17 17:44:10.620 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.1\.xml
28958129: Jun 17 17:44:10.620 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1442327474.1.xml
28958130: Jun 17 17:44:10.643 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28958131: Jun 17 17:44:10.643 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28958132: Jun 17 17:44:10.643 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28958133: Jun 17 17:44:11.021 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl
28958134: Jun 17 17:44:11.021 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl received
28958135: Jun 17 17:44:11.021 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CiscoMediaOpenLogicalChannelEv event received 
28958136: Jun 17 17:44:11.022 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CiscoMediaOpenLogicalChannelEv Setting IPv4 address  
28958137: Jun 17 17:44:11.022 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE IPv6 new API setPortForLocalSource 3 args
28958138: Jun 17 17:44:11.022 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE Local in Prop = com.cisco.dialog.RTPPropertiesImpl$Input@8b5214
28958139: Jun 17 17:44:11.022 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStartedEvImpl
28958140: Jun 17 17:44:11.022 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPOutputStartedEvImpl received
28958141: Jun 17 17:44:11.023 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStartedEvImpl
28958142: Jun 17 17:44:11.023 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPInputStartedEvImpl received
28958143: Jun 17 17:44:11.023 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560, transfer(5454, 10000, ACKNOWLEDGED) 
28958144: Jun 17 17:44:11.024 GMT+300 %MIVR-SS_CM-7-UNK: [EventQueue.DispatchThread-0-2] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28958145: Jun 17 17:44:11.024 GMT+300 %MIVR-SS_CM-7-UNK: [EventQueue.DispatchThread-0-2] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28958146: Jun 17 17:44:11.024 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDataChangedEventReqMsg Contact12462
28958147: Jun 17 17:44:11.024 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDataChangedEvent agent null contact type IAQ session 46000016020 session seq num 0
28958148: Jun 17 17:44:11.024 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDataChangedEventReqMsg Contact12462
28958149: Jun 17 17:44:11.024 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDataChangedEvent agent null contact type IAQ session 46000016020 session seq num 0
28958150: Jun 17 17:44:11.024 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-5] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DATA_UPDATE_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004, newConnectionCallID: 17069004, callType: 1, connectionDeviceID: , newConnectionDeviceID: , ani: null, callerEnteredDigits: null, accountNumber: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: timeout_k, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null } to outboundQ
28958151: Jun 17 17:44:11.024 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-5] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DATA_UPDATE_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004, newConnectionCallID: 17069004, callType: 1, connectionDeviceID: , newConnectionDeviceID: , ani: null, callerEnteredDigits: null, accountNumber: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: vyzov_yakovlevoy, callVar7: null, callVar8: null, callVar9: null, callVar10: null } to outboundQ
28958152: Jun 17 17:44:11.025 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DATA_UPDATE_EVENT }
28958153: Jun 17 17:44:11.025 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DATA_UPDATE_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069004, newConnectionDeviceIDType: 0, newConnectionCallID: 17069004, calledPartyDisposition: 0, campaignID: 0, queryRuleID: 0, connectionDeviceID: , newConnectionDeviceID: , customerPhoneNumber: , customerAccountNumber: null, ani: null, callerEnteredDigits: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: timeout_k, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null to various sockets } 
28958154: Jun 17 17:44:11.025 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DATA_UPDATE_EVENT }
28958155: Jun 17 17:44:11.025 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DATA_UPDATE_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069004, newConnectionDeviceIDType: 0, newConnectionCallID: 17069004, calledPartyDisposition: 0, campaignID: 0, queryRuleID: 0, connectionDeviceID: , newConnectionDeviceID: , customerPhoneNumber: , customerAccountNumber: null, ani: null, callerEnteredDigits: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: vyzov_yakovlevoy, callVar7: null, callVar8: null, callVar9: null, callVar10: null to various sockets } 
28958156: Jun 17 17:44:11.025 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523812-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28958157: Jun 17 17:44:11.025 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523812-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28958158: Jun 17 17:44:11.026 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517965-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28958159: Jun 17 17:44:11.026 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517965-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28958160: Jun 17 17:44:11.028 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStoppedEvImpl
28958161: Jun 17 17:44:11.028 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPInputStoppedEvImpl received
28958162: Jun 17 17:44:11.029 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl
28958163: Jun 17 17:44:11.029 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl received
28958164: Jun 17 17:44:11.051 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConsultCallActive
28958165: Jun 17 17:44:11.051 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnCreatedEv 614008:Internal:1
28958166: Jun 17 17:44:11.051 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnConnectedEv 614008:Internal:1
28958167: Jun 17 17:44:11.051 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnInitiatedEv 614008:Internal:1
28958168: Jun 17 17:44:11.051 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= TermConnCreatedEv IVR__614008
28958169: Jun 17 17:44:11.051 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= TermConnActiveEv IVR__614008
28958170: Jun 17 17:44:11.052 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlTermConnTalkingEv IVR__614008
28958171: Jun 17 17:44:11.052 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnDialingEv 614008:Internal:1
28958172: Jun 17 17:44:11.052 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100616-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallCtlConnDialingEv 614008:Internal:1,  events on the AddressCallObserver.
28958173: Jun 17 17:44:11.052 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnEstablishedEv 614008:Internal:1
28958174: Jun 17 17:44:11.052 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100617-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallCtlConnEstablishedEv 614008:Internal:1,  events on the AddressCallObserver.
28958175: Jun 17 17:44:11.054 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnCreatedEv 5454:Internal:1
28958176: Jun 17 17:44:11.055 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnInProgressEv 5454:Internal:1
28958177: Jun 17 17:44:11.055 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnOfferedEv 5454:Internal:1
28958178: Jun 17 17:44:11.055 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnAlertingEv 5454:Internal:1
28958179: Jun 17 17:44:11.055 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnAlertingEv 5454:Internal:1
28958180: Jun 17 17:44:11.055 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100619-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnAlertingEv 5454:Internal:1, CallCtlConnAlertingEv 5454:Internal:1,  events on the AddressCallObserver.
28958181: Jun 17 17:44:11.055 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100618-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnInProgressEv 5454:Internal:1, CallCtlConnOfferedEv 5454:Internal:1,  events on the AddressCallObserver.
28958182: Jun 17 17:44:11.229 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, TerminalConnection to Terminal: IVR__614008 is HELD
28958183: Jun 17 17:44:11.229 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-CONN_EV:5454] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, ConsultCallObserver RINGING
28958184: Jun 17 17:44:11.229 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-CONN_EV:5454] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferStarted(5454) JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28958185: Jun 17 17:44:11.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958186: Jun 17 17:44:11.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958187: Jun 17 17:44:11.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958188: Jun 17 17:44:11.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28958189: Jun 17 17:44:11.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28958190: Jun 17 17:44:12.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958191: Jun 17 17:44:12.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958192: Jun 17 17:44:12.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958193: Jun 17 17:44:12.991 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28958194: Jun 17 17:44:12.991 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28958195: Jun 17 17:44:12.991 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28958196: Jun 17 17:44:12.991 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28958197: Jun 17 17:44:12.991 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28958198: Jun 17 17:44:13.003 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28958199: Jun 17 17:44:13.003 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28958200: Jun 17 17:44:13.003 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28958201: Jun 17 17:44:13.003 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28958202: Jun 17 17:44:13.008 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28958203: Jun 17 17:44:13.008 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28958204: Jun 17 17:44:13.008 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28958205: Jun 17 17:44:13.011 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28958206: Jun 17 17:44:13.011 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28958207: Jun 17 17:44:13.011 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28958208: Jun 17 17:44:13.015 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28958209: Jun 17 17:44:13.015 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28958210: Jun 17 17:44:13.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958211: Jun 17 17:44:13.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958212: Jun 17 17:44:13.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958213: Jun 17 17:44:13.930 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28958214: Jun 17 17:44:13.930 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(253088/1) returns 17030304 [253088/1]
28958215: Jun 17 17:44:13.930 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109536/1) returns 16886752 [109536/1]
28958216: Jun 17 17:44:13.930 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109541/1) returns 16886757 [109541/1]
28958217: Jun 17 17:44:13.930 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109543/1) returns 16886759 [109543/1]
28958218: Jun 17 17:44:13.930 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109555/1) returns 16886771 [109555/1]
28958219: Jun 17 17:44:14.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958220: Jun 17 17:44:14.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958221: Jun 17 17:44:14.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958222: Jun 17 17:44:15.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958223: Jun 17 17:44:15.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958224: Jun 17 17:44:15.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958225: Jun 17 17:44:16.448 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958226: Jun 17 17:44:16.449 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958227: Jun 17 17:44:16.449 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958228: Jun 17 17:44:17.449 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958229: Jun 17 17:44:17.449 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958230: Jun 17 17:44:17.449 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958231: Jun 17 17:44:18.449 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958232: Jun 17 17:44:18.449 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958233: Jun 17 17:44:18.449 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958234: Jun 17 17:44:19.449 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958235: Jun 17 17:44:19.449 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958236: Jun 17 17:44:19.449 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958237: Jun 17 17:44:20.449 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958238: Jun 17 17:44:20.449 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958239: Jun 17 17:44:20.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958240: Jun 17 17:44:21.025 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100615-CONSULT_CALL_OBS:5454] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, ConsultCallObserver() has timed out peeking from msgQ
28958241: Jun 17 17:44:21.055 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.app.impl.ApplicationManagerImpl.TaskImpl.ActionImpl CallID:12462 MediaId:291788/1 Task:26000017560, consult transfer() gets com.cisco.util.msgq.MsgQTimeoutException
28958242: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:com.cisco.util.msgq.MsgQTimeoutException
28958243: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.waitForMessage(MsgQ.java:339)
28958244: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.lookUp(MsgQ.java:268)
28958245: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.read(MsgQ.java:118)
28958246: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl$2.run(TAPIPortGroup.java:6841)
28958247: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl$ActionImpl.run(ApplicationManagerImpl.java:7757)
28958248: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl.doInterruptible(ApplicationManagerImpl.java:7560)
28958249: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.waitForConsultState(TAPIPortGroup.java:6825)
28958250: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.transfer(TAPIPortGroup.java:8073)
28958251: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port.consultTransfer(TAPIPortGroup.java:3635)
28958252: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.steps.ivr.ConsultTransferStep.execute(ConsultTransferStep.java:309)
28958253: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:141)
28958254: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:174)
28958255: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:494)
28958256: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:122)
28958257: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:416)
28958258: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:360)
28958259: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:77)
28958260: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:736)
28958261: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:415)
28958262: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:371)
28958263: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:588)
28958264: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)
28958265: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)
28958266: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)
28958267: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:776)
28958268: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)
28958269: Jun 17 17:44:21.056 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)
28958270: Jun 17 17:44:21.057 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallObservationEndedEv
28958271: Jun 17 17:44:21.062 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100620-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnDisconnectedEv 5454:Internal:1, CallCtlConnDisconnectedEv 5454:Internal:1,  events on the AddressCallObserver.
28958272: Jun 17 17:44:21.062 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100621-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got TermConnDroppedEv IVR__614008, CallCtlTermConnDroppedEv IVR__614008, ConnDisconnectedEv 614008:Internal:1, CallCtlConnDisconnectedEv 614008:Internal:1, CallInvalidEv,  events on the AddressCallObserver.
28958273: Jun 17 17:44:21.062 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100622-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallObservationEndedEv,  events on the AddressCallObserver.
28958274: Jun 17 17:44:21.062 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferFailed(5454, RESOURCE_NOT_ACKNOWLEDGING) JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28958275: Jun 17 17:44:21.449 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958276: Jun 17 17:44:21.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958277: Jun 17 17:44:21.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958278: Jun 17 17:44:21.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28958279: Jun 17 17:44:21.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28958280: Jun 17 17:44:21.847 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl
28958281: Jun 17 17:44:21.847 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl received
28958282: Jun 17 17:44:21.847 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CiscoMediaOpenLogicalChannelEv event received 
28958283: Jun 17 17:44:21.847 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CiscoMediaOpenLogicalChannelEv Setting IPv4 address  
28958284: Jun 17 17:44:21.847 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE IPv6 new API setPortForLocalSource 3 args
28958285: Jun 17 17:44:21.847 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE Local in Prop = com.cisco.dialog.RTPPropertiesImpl$Input@e74d9
28958286: Jun 17 17:44:21.847 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStartedEvImpl
28958287: Jun 17 17:44:21.847 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPOutputStartedEvImpl received
28958288: Jun 17 17:44:21.849 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStartedEvImpl
28958289: Jun 17 17:44:21.849 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPInputStartedEvImpl received
28958290: Jun 17 17:44:21.849 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.contact.impl.ContactStubImpl Contact Manager received unknown contact.
28958291: Jun 17 17:44:21.850 GMT+300 %MIVR-SS_CM-7-UNK: [EventQueue.DispatchThread-0-6] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28958292: Jun 17 17:44:21.851 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDataChangedEventReqMsg Contact12462
28958293: Jun 17 17:44:21.851 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDataChangedEvent agent null contact type IAQ session 46000016020 session seq num 0
28958294: Jun 17 17:44:21.852 GMT+300 %MIVR-LIB_EVENT-3-DISPATCH_FAILURE: [EventQueue.DispatchThread-0-23] com.cisco.manager.impl.ManagerManagerImpl.EventLoggerImpl A failure occured while dispatching an event: Event=com.cisco.contact.ContactEvent[CONTACT_IMPL_ID_CHANGED,state=CONTACT_ACCEPTED,task=AppTask[id=0x60db8c898,time=1560782613349,state=STARTED,active=true,aborting=null,app=App[name=NTC_ST_Main,type=Cisco Script Application,id=0,desc=NTC_ST_Main,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2018-06-01 17:27:16.0,recordId=197,desc=NTC_ST_Main,name=NTC_ST_Main,type=Cisco Script Application,id=0,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef],defaultScript=,vars=null,defaultVars=null]]],trigger=ContactApplicationTrigger[time=1560782613349,locale=ru_RU,cfg=JTAPITriggerConfig[schema=ApplicationTriggerConfig,time=2016-07-29 16:37:15.0,recordId=90,desc=Cisco JTAPI Trigger,name=6150,type=Cisco JTAPI Trigger,appName=NTC_ST_Main,enabled=true,sessions=10,idleTimeout=5000,locale=ru_RU,parms={},taskGroups=[],controlClass=class com.cisco.call.CallControlChannel,controlGroupId=2,contactGroups=[GroupInfo[class=com.cisco.dialog.DialogChannel,id=0]],dn=6150,redirectCSS=default,cmDeviceName=NTC_ST_Main,cmDeviceInvalid=false,cmDescription=NTC_ST_Main,cmDevicePoolUUID={1B1B9EB6-7803-11D3-BDF0-00108302EAD1},cmDevicePoolName=Default,cmCallingSearchSpaceUUID={64880b65-1d01-a383-2219-d5121c7f195b},cmCallingSearchSpaceName=Generated_CSS_I_E,cmLocationUUID={29C5C1C4-8871-4D1E-8394-0B9181E8C54D},cmLocationName=Hub_None,cmPartitionUUID={F3DB8B90-D7BA-4E3E-8D84-440C7DBFE77C},cmPartitionName=Internal,cmVoiceMailProfileUUID=,cmVoiceMailProfileName=None,cmCallPickUpGroupUUID=,cmCallPickUpGroupName=,cmDisplay=,cmExternalPhNumMask=,cmFwdBusyVM=false,cmFwdBusyDest=,cmFwdBusyCSSUUID=,cmFwdBusyCSSName=None,cmAlertingNameAscii=,cmPresenceGroupUUID=ad243d17-98b4-4118-8feb-5ff2e1b781ac,cmPresenceGroupName=Standard Presence group,campaignID=-1],contact=JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]],task=com.cisco.wfframework.engine.core.WFEngineWorkflowDebugTask@1bffea4,default=null],contactImplId=<18444374.2604.1560782661851.JavaMail.uccxuser@srv-ccx-11>,lastContactImplId=null,session=null,lastSession=null,contactSeqNum=-1,lastContactSeqNum=-1] on EmailContact[id=12463,type=Cisco eMail Contact,implId=<18444374.2604.1560782661851.JavaMail.uccxuser@srv-ccx-11>,active=true,state=CONTACT_ACCEPTED,inbound=false,handled=false,locale=en_US,aborting=false,app=App[name=NTC_ST_Main,type=Cisco Script Application,id=0,desc=NTC_ST_Main,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2018-06-01 17:27:16.0,recordId=197,desc=NTC_ST_Main,name=NTC_ST_Main,type=Cisco Script Application,id=0,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef],defaultScript=,vars=null,defaultVars=null]]],task=26000017560,session=null,seqNum=-1,time=1560782661849,from=null,to=anton.rybak@e-lab.icl.kazan.ru,cc=null,bcc=null,subject=5675757 ne obrabotali 3 vyzova za 30 s,num=0] at Mon Jun 17 17:44:21 GMT+03:00 2019,Event source=EmailContact[id=12463,type=Cisco eMail Contact,implId=<18444374.2604.1560782661851.JavaMail.uccxuser@srv-ccx-11>,active=true,state=CONTACT_ACCEPTED,inbound=false,handled=false,locale=en_US,aborting=false,app=App[name=NTC_ST_Main,type=Cisco Script Application,id=0,desc=NTC_ST_Main,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2018-06-01 17:27:16.0,recordId=197,desc=NTC_ST_Main,name=NTC_ST_Main,type=Cisco Script Application,id=0,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef],defaultScript=,vars=null,defaultVars=null]]],task=26000017560,session=null,seqNum=-1,time=1560782661849,from=null,to=anton.rybak@e-lab.icl.kazan.ru,cc=null,bcc=null,subject=5675757 ne obrabotali 3 vyzova za 30 s,num=0],Event listener=com.cisco.wf.reporting.SIPRealTimeDataManager@ae191e,Exception=java.lang.ClassCastException: com.cisco.wf.subsystems.email.SubsystemEMail$ContactImpl cannot be cast to com.cisco.call.CallContact
28958295: Jun 17 17:44:21.852 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:java.lang.ClassCastException: com.cisco.wf.subsystems.email.SubsystemEMail$ContactImpl cannot be cast to com.cisco.call.CallContact
28958296: Jun 17 17:44:21.852 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DATA_UPDATE_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004, newConnectionCallID: 17069004, callType: 1, connectionDeviceID: , newConnectionDeviceID: , ani: null, callerEnteredDigits: null, accountNumber: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: timeout_y, callVar8: null, callVar9: null, callVar10: null } to outboundQ
28958297: Jun 17 17:44:21.852 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DATA_UPDATE_EVENT }
28958298: Jun 17 17:44:21.852 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.wf.reporting.SIPRealTimeDataManager.decrementActiveConnectedCounter(SIPRealTimeDataManager.java:1104)
28958299: Jun 17 17:44:21.852 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.wf.reporting.SIPRealTimeDataManager.contactImplIdChanged(SIPRealTimeDataManager.java:1043)
28958300: Jun 17 17:44:21.852 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.contact.ContactEvent.dispatchEvent(ContactEvent.java:821)
28958301: Jun 17 17:44:21.852 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DATA_UPDATE_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069004, newConnectionDeviceIDType: 0, newConnectionCallID: 17069004, calledPartyDisposition: 0, campaignID: 0, queryRuleID: 0, connectionDeviceID: , newConnectionDeviceID: , customerPhoneNumber: , customerAccountNumber: null, ani: null, callerEnteredDigits: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: timeout_y, callVar8: null, callVar9: null, callVar10: null to various sockets } 
28958302: Jun 17 17:44:21.852 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517966-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28958303: Jun 17 17:44:21.852 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.event.AbstractEventQueue$Item.dispatch(AbstractEventQueue.java:706)
28958304: Jun 17 17:44:21.852 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.event.AbstractEventQueue$DispatchRunnable.dispatchNextEvent(AbstractEventQueue.java:934)
28958305: Jun 17 17:44:21.852 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523813-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28958306: Jun 17 17:44:21.852 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.event.AbstractEventQueue$DispatchRunnable.run(AbstractEventQueue.java:951)
28958307: Jun 17 17:44:21.853 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at java.lang.Thread.run(Thread.java:748)
28958308: Jun 17 17:44:22.168 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE MDC::set: com.cisco.wf.cmt.dialogs.CMTPlayPromptDialogImpl@1efbe30 enter OK
28958309: Jun 17 17:44:22.169 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.cmt.dialogs.CMTDialogImpl init:: flushDTMF=true DTMFBuffer.size=0
28958310: Jun 17 17:44:22.169 GMT+300 %MIVR-FILE_MGR-6-SYNC_OPERATION_STARTED:THREAD:MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.file.impl.FileTypeSyncThread Synchronization started.: Class=class com.cisco.doc.UserDocument,Synchronization status=2019-06-17 17:44:22.169:Synching
28958311: Jun 17 17:44:22.169 GMT+300 %MIVR-DOC_MGR-1-MGR_PARTIAL_SERVICE: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.doc.impl.DocumentManagerImpl Document Manager in partial service
28958312: Jun 17 17:44:22.169 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.bootstrap.impl.BootstrapManagerImpl, state = IN SERVICE, name=Bootstrap Manager
28958313: Jun 17 17:44:22.169 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.config.impl.ConfigManagerImpl, state = IN SERVICE, name=Config Manager
28958314: Jun 17 17:44:22.169 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.executor.impl.ExecutorManagerImpl, state = IN SERVICE, name=Executor Manager
28958315: Jun 17 17:44:22.169 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.cluster.impl.manager.ClusterManagerImpl, state = IN SERVICE, name=Cluster Manager
28958316: Jun 17 17:44:22.170 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.wfapi.impl.WFEngineImpl, state = IN SERVICE, name=Cisco Unified CCX Engine
28958317: Jun 17 17:44:22.170 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.script.impl.ScriptManagerImpl, state = IN SERVICE, name=Script Manager
28958318: Jun 17 17:44:22.170 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.app.impl.ApplicationManagerImpl, state = IN SERVICE, name=Application Manager
28958319: Jun 17 17:44:22.170 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.prompt.impl.PromptManagerImpl, state = IN SERVICE, name=Prompt Manager
28958320: Jun 17 17:44:22.170 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.grammar.impl.GrammarManagerImpl, state = IN SERVICE, name=Grammar Manager
28958321: Jun 17 17:44:22.170 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.doc.impl.DocumentManagerImpl, state = PARTIAL SERVICE, name=Document Manager
28958322: Jun 17 17:44:22.170 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.file.impl.FileManagerImpl, state = IN SERVICE, name=File Manager
28958323: Jun 17 17:44:22.170 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.dialog.impl.RTPPortManagerImpl, state = IN SERVICE, name=RTP Port Manager
28958324: Jun 17 17:44:22.170 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.channel.impl.ChannelManagerImpl, state = IN SERVICE, name=Channel Manager
28958325: Jun 17 17:44:22.170 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.contact.impl.ContactManagerImpl, state = IN SERVICE, name=Contact Manager
28958326: Jun 17 17:44:22.170 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.session.impl.SessionManagerImpl, state = IN SERVICE, name=Session Manager
28958327: Jun 17 17:44:22.170 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.expression.impl.ExpressionManagerImpl, state = IN SERVICE, name=Expression Manager
28958328: Jun 17 17:44:22.170 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.database.impl.DatabaseManagerImpl, state = IN SERVICE, name=Database Manager
28958329: Jun 17 17:44:22.170 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.user.impl.CCMUserManagerImpl, state = IN SERVICE, name=User Manager
28958330: Jun 17 17:44:22.170 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.socket.impl.SocketManagerImpl, state = IN SERVICE, name=Socket Manager
28958331: Jun 17 17:44:22.170 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager Manager: IN SERVICE -> PARTIAL SERVICE
28958332: Jun 17 17:44:22.170 GMT+300 %MIVR-MGR_MGR-1-MGR_PARTIAL_SERVICE: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager Manager in partial service
28958333: Jun 17 17:44:22.173 GMT+300 %MIVR-FILE_MGR-6-SYNCHRONIZATION_UPDATE:THREAD:MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.file.impl.FileTypeSyncThread FileManager RDS to local disk synchronization: Class=class com.cisco.doc.UserDocument,Information=No folders to create.
28958334: Jun 17 17:44:22.173 GMT+300 %MIVR-FILE_MGR-6-SYNCHRONIZATION_UPDATE:THREAD:MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.file.impl.FileTypeSyncThread FileManager RDS to local disk synchronization: Class=class com.cisco.doc.UserDocument,Information=downloadFiles(done):No files to create.
28958335: Jun 17 17:44:22.177 GMT+300 %MIVR-SS_CM-7-UNK: [EventQueue.DispatchThread-0-20] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28958336: Jun 17 17:44:22.177 GMT+300 %MIVR-CLUSTER_MGR-7-UNK: [MIVR_FILE_MGR_LOW_PRIORITY_UPLD_DOWNLD_REMOTE_NOTIFY-1353-0-REMOTE_NOTIFY] com.cisco.cluster.impl.manager.ClusterContextImpl Try to de-serialize object for key=File Manager CVDContextContainer: value=RMIFileManagerImpl_Stub[UnicastRef [liveRef: [endpoint:[srv-ccx-12.e-lab.icl.kazan.ru:40352](remote),objID:[-377dfe67:169c53439ab:-7f9d, -9073129706235850835]]]], buffer length 2688
28958337: Jun 17 17:44:22.179 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDataChangedEventReqMsg Contact12462
28958338: Jun 17 17:44:22.179 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDataChangedEvent agent null contact type IAQ session 46000016020 session seq num 0
28958339: Jun 17 17:44:22.180 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-22] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DATA_UPDATE_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004, newConnectionCallID: 17069004, callType: 1, connectionDeviceID: , newConnectionDeviceID: , ani: null, callerEnteredDigits: null, accountNumber: null, wrapupData: , callVar1: null, callVar2: vyzov_blagodarovoy, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null } to outboundQ
28958340: Jun 17 17:44:22.180 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DATA_UPDATE_EVENT }
28958341: Jun 17 17:44:22.180 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DATA_UPDATE_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069004, newConnectionDeviceIDType: 0, newConnectionCallID: 17069004, calledPartyDisposition: 0, campaignID: 0, queryRuleID: 0, connectionDeviceID: , newConnectionDeviceID: , customerPhoneNumber: , customerAccountNumber: null, ani: null, callerEnteredDigits: null, wrapupData: , callVar1: null, callVar2: vyzov_blagodarovoy, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null to various sockets } 
28958342: Jun 17 17:44:22.180 GMT+300 %MIVR-FILE_MGR-6-SYNCHRONIZATION_UPDATE:THREAD:MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.file.impl.FileTypeSyncThread FileManager RDS to local disk synchronization: Class=class com.cisco.doc.UserDocument,Information=file /opt/cisco/uccx/Documents/User/ru_RU/1.txt downloaded.
28958343: Jun 17 17:44:22.180 GMT+300 %MIVR-FILE_MGR-6-SYNCHRONIZATION_UPDATE:THREAD:MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.file.impl.FileTypeSyncThread FileManager RDS to local disk synchronization: Class=class com.cisco.doc.UserDocument,Information=No folders to refresh.
28958344: Jun 17 17:44:22.180 GMT+300 %MIVR-DOC_MGR-6-MGR_IN_SERVICE: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.doc.impl.DocumentManagerImpl Document Manager in service
28958345: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.bootstrap.impl.BootstrapManagerImpl, state = IN SERVICE, name=Bootstrap Manager
28958346: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.config.impl.ConfigManagerImpl, state = IN SERVICE, name=Config Manager
28958347: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.executor.impl.ExecutorManagerImpl, state = IN SERVICE, name=Executor Manager
28958348: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.cluster.impl.manager.ClusterManagerImpl, state = IN SERVICE, name=Cluster Manager
28958349: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.wfapi.impl.WFEngineImpl, state = IN SERVICE, name=Cisco Unified CCX Engine
28958350: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.script.impl.ScriptManagerImpl, state = IN SERVICE, name=Script Manager
28958351: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.app.impl.ApplicationManagerImpl, state = IN SERVICE, name=Application Manager
28958352: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.prompt.impl.PromptManagerImpl, state = IN SERVICE, name=Prompt Manager
28958353: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.grammar.impl.GrammarManagerImpl, state = IN SERVICE, name=Grammar Manager
28958354: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.doc.impl.DocumentManagerImpl, state = IN SERVICE, name=Document Manager
28958355: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.file.impl.FileManagerImpl, state = IN SERVICE, name=File Manager
28958356: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.dialog.impl.RTPPortManagerImpl, state = IN SERVICE, name=RTP Port Manager
28958357: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.channel.impl.ChannelManagerImpl, state = IN SERVICE, name=Channel Manager
28958358: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.contact.impl.ContactManagerImpl, state = IN SERVICE, name=Contact Manager
28958359: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.session.impl.SessionManagerImpl, state = IN SERVICE, name=Session Manager
28958360: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.expression.impl.ExpressionManagerImpl, state = IN SERVICE, name=Expression Manager
28958361: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.database.impl.DatabaseManagerImpl, state = IN SERVICE, name=Database Manager
28958362: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.user.impl.CCMUserManagerImpl, state = IN SERVICE, name=User Manager
28958363: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager name => class com.cisco.socket.impl.SocketManagerImpl, state = IN SERVICE, name=Socket Manager
28958364: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-7-UNK: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager Manager: PARTIAL SERVICE -> IN SERVICE
28958365: Jun 17 17:44:22.181 GMT+300 %MIVR-MGR_MGR-6-MGR_IN_SERVICE: [MIVR_FILE_MGR_TYPE_USERDOCUMENT-24-0-FileTypeSyncThread] com.cisco.manager.impl.ManagerManagerImpl Manager Manager in service
28958366: Jun 17 17:44:22.183 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517967-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28958367: Jun 17 17:44:22.184 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523814-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28958368: Jun 17 17:44:22.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958369: Jun 17 17:44:22.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958370: Jun 17 17:44:22.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958371: Jun 17 17:44:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28958372: Jun 17 17:44:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406813 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28958373: Jun 17 17:44:22.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517968-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28958374: Jun 17 17:44:22.677 GMT+300 %MIVR-CLUSTER_MGR-7-UNK: [MIVR_CLUSTER_MGR_TIMER-2-532-SERVICE_STATE_UPDATE] com.cisco.cluster.impl.manager.Publisher Publisher: Command to Send: Cmd[ServiceStateChangedCmdImpl[4]={0:ServiceStateUpdate=[topLevel=Cisco Unified CCX Engine,svc=Document Manager/Manager,state=PARTIAL SERVICE], 1:ServiceStateUpdate=[topLevel=Cisco Unified CCX Engine,svc=Manager Manager/Manager,state=PARTIAL SERVICE], 2:ServiceStateUpdate=[topLevel=Cisco Unified CCX Engine,svc=Document Manager/Manager,state=IN SERVICE], 3:ServiceStateUpdate=[topLevel=Cisco Unified CCX Engine,svc=Manager Manager/Manager,state=IN SERVICE]},nodeId=1,seq#=667]
28958375: Jun 17 17:44:22.677 GMT+300 %MIVR-CLUSTER_MGR-7-UNK: [MIVR_CLUSTER_MGR_TIMER-2-532-SERVICE_STATE_UPDATE] com.cisco.cluster.impl.manager.Publisher Publisher: Command Sent: Cmd[ServiceStateChangedCmdImpl[4]={0:ServiceStateUpdate=[topLevel=Cisco Unified CCX Engine,svc=Document Manager/Manager,state=PARTIAL SERVICE], 1:ServiceStateUpdate=[topLevel=Cisco Unified CCX Engine,svc=Manager Manager/Manager,state=PARTIAL SERVICE], 2:ServiceStateUpdate=[topLevel=Cisco Unified CCX Engine,svc=Document Manager/Manager,state=IN SERVICE], 3:ServiceStateUpdate=[topLevel=Cisco Unified CCX Engine,svc=Manager Manager/Manager,state=IN SERVICE]},nodeId=1,seq#=667]
28958376: Jun 17 17:44:22.678 GMT+300 %MIVR-CLUSTER_MGR-7-UNK: [MIVR_CLUSTER_MGR_TIMER-2-532-SERVICE_STATE_UPDATE] com.cisco.cluster.impl.manager.Publisher Publisher: Invoking execute on : com.cisco.cluster.impl.api.rmi.AbstractRemoteCVDSubscriber_Stub
28958377: Jun 17 17:44:22.687 GMT+300 %MIVR-CLUSTER_MGR-7-UNK: [RMI TCP Connection(93630)-127.0.0.1] com.cisco.cluster.impl.manager.RemoteSubscriberImpl cluster manager subscriber post NodeIncrementalUpdateCmdImpl, nodeId=1, baseTick=3407, nodeCurrTick=3411, nodeState=2, serVer=2, comp={}, serv={id=65:t=3411:s=IN SERVICE, id=74:t=3410:s=IN SERVICE}
28958378: Jun 17 17:44:22.687 GMT+300 %MIVR-CLUSTER_MGR-7-UNK: [MIVR_CLUSTER_MGR_DISPATCHER-1-0-com.cisco.cluster.impl.manager.Dispatcher] com.cisco.cluster.impl.manager.Dispatcher MIVR_CLUSTER_MGR_DISPATCHER-1-0-com.cisco.cluster.impl.manager.Dispatcher try to process NodeIncrementalUpdateCmdImpl, nodeId=1, baseTick=3407, nodeCurrTick=3411, nodeState=2, serVer=2, comp={}, serv={id=65:t=3411:s=IN SERVICE, id=74:t=3410:s=IN SERVICE}
28958379: Jun 17 17:44:22.696 GMT+300 %MIVR-CLUSTER_MGR-7-UNK: [RMI TCP Connection(93630)-127.0.0.1] com.cisco.cluster.impl.manager.RemoteSubscriberImpl cluster manager subscriber post NodeIncrementalUpdateCmdImpl, nodeId=2, baseTick=3714, nodeCurrTick=3718, nodeState=2, serVer=2, comp={}, serv={id=157:t=3718:s=IN SERVICE, id=166:t=3717:s=IN SERVICE}
28958380: Jun 17 17:44:22.696 GMT+300 %MIVR-CLUSTER_MGR-7-UNK: [MIVR_CLUSTER_MGR_DISPATCHER-1-0-com.cisco.cluster.impl.manager.Dispatcher] com.cisco.cluster.impl.manager.Dispatcher MIVR_CLUSTER_MGR_DISPATCHER-1-0-com.cisco.cluster.impl.manager.Dispatcher try to process NodeIncrementalUpdateCmdImpl, nodeId=2, baseTick=3714, nodeCurrTick=3718, nodeState=2, serVer=2, comp={}, serv={id=157:t=3718:s=IN SERVICE, id=166:t=3717:s=IN SERVICE}
28958381: Jun 17 17:44:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28958382: Jun 17 17:44:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533568 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28958383: Jun 17 17:44:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523815-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28958384: Jun 17 17:44:23.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958385: Jun 17 17:44:23.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958386: Jun 17 17:44:23.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958387: Jun 17 17:44:24.037 GMT+300 %MIVR-LIB_EVENT-3-DISPATCH_FAILURE: [EventQueue.DispatchThread-0-21] com.cisco.manager.impl.ManagerManagerImpl.EventLoggerImpl A failure occured while dispatching an event: Event=com.cisco.contact.ContactEvent[CONTACT_TERMINATED,state=CONTACT_TERMINATED,isRemote=false,task=AppTask[id=0x60db8c898,time=1560782613349,state=STARTED,active=true,aborting=null,app=App[name=NTC_ST_Main,type=Cisco Script Application,id=0,desc=NTC_ST_Main,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2018-06-01 17:27:16.0,recordId=197,desc=NTC_ST_Main,name=NTC_ST_Main,type=Cisco Script Application,id=0,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef],defaultScript=,vars=null,defaultVars=null]]],trigger=ContactApplicationTrigger[time=1560782613349,locale=ru_RU,cfg=JTAPITriggerConfig[schema=ApplicationTriggerConfig,time=2016-07-29 16:37:15.0,recordId=90,desc=Cisco JTAPI Trigger,name=6150,type=Cisco JTAPI Trigger,appName=NTC_ST_Main,enabled=true,sessions=10,idleTimeout=5000,locale=ru_RU,parms={},taskGroups=[],controlClass=class com.cisco.call.CallControlChannel,controlGroupId=2,contactGroups=[GroupInfo[class=com.cisco.dialog.DialogChannel,id=0]],dn=6150,redirectCSS=default,cmDeviceName=NTC_ST_Main,cmDeviceInvalid=false,cmDescription=NTC_ST_Main,cmDevicePoolUUID={1B1B9EB6-7803-11D3-BDF0-00108302EAD1},cmDevicePoolName=Default,cmCallingSearchSpaceUUID={64880b65-1d01-a383-2219-d5121c7f195b},cmCallingSearchSpaceName=Generated_CSS_I_E,cmLocationUUID={29C5C1C4-8871-4D1E-8394-0B9181E8C54D},cmLocationName=Hub_None,cmPartitionUUID={F3DB8B90-D7BA-4E3E-8D84-440C7DBFE77C},cmPartitionName=Internal,cmVoiceMailProfileUUID=,cmVoiceMailProfileName=None,cmCallPickUpGroupUUID=,cmCallPickUpGroupName=,cmDisplay=,cmExternalPhNumMask=,cmFwdBusyVM=false,cmFwdBusyDest=,cmFwdBusyCSSUUID=,cmFwdBusyCSSName=None,cmAlertingNameAscii=,cmPresenceGroupUUID=ad243d17-98b4-4118-8feb-5ff2e1b781ac,cmPresenceGroupName=Standard Presence group,campaignID=-1],contact=JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]],task=com.cisco.wfframework.engine.core.WFEngineWorkflowDebugTask@1bffea4,default=null],isRemote=false,contactImplId=<18444374.2604.1560782661851.JavaMail.uccxuser@srv-ccx-11>,lastContactImplId=<18444374.2604.1560782661851.JavaMail.uccxuser@srv-ccx-11>,session=null,lastSession=null,contactSeqNum=-1,lastContactSeqNum=-1] on EmailContact[id=12463,type=Cisco eMail Contact,implId=<18444374.2604.1560782661851.JavaMail.uccxuser@srv-ccx-11>,active=false,state=CONTACT_TERMINATED,inbound=false,handled=false,locale=en_US,aborting=false,app=App[name=NTC_ST_Main,type=Cisco Script Application,id=0,desc=NTC_ST_Main,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2018-06-01 17:27:16.0,recordId=197,desc=NTC_ST_Main,name=NTC_ST_Main,type=Cisco Script Application,id=0,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef],defaultScript=,vars=null,defaultVars=null]]],task=26000017560,session=null,seqNum=-1,time=1560782661849,from=null,to=anton.rybak@e-lab.icl.kazan.ru,cc=null,bcc=null,subject=5675757 ne obrabotali 3 vyzova za 30 s,num=0] at Mon Jun 17 17:44:22 GMT+03:00 2019,Event source=EmailContact[id=12463,type=Cisco eMail Contact,implId=<18444374.2604.1560782661851.JavaMail.uccxuser@srv-ccx-11>,active=false,state=CONTACT_TERMINATED,inbound=false,handled=false,locale=en_US,aborting=false,app=App[name=NTC_ST_Main,type=Cisco Script Application,id=0,desc=NTC_ST_Main,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2018-06-01 17:27:16.0,recordId=197,desc=NTC_ST_Main,name=NTC_ST_Main,type=Cisco Script Application,id=0,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef],defaultScript=,vars=null,defaultVars=null]]],task=26000017560,session=null,seqNum=-1,time=1560782661849,from=null,to=anton.rybak@e-lab.icl.kazan.ru,cc=null,bcc=null,subject=5675757 ne obrabotali 3 vyzova za 30 s,num=0],Event listener=com.cisco.wf.reporting.SIPRealTimeDataManager@ae191e,Exception=java.lang.ClassCastException: com.cisco.wf.subsystems.email.SubsystemEMail$ContactImpl cannot be cast to com.cisco.call.CallContact
28958388: Jun 17 17:44:24.037 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:java.lang.ClassCastException: com.cisco.wf.subsystems.email.SubsystemEMail$ContactImpl cannot be cast to com.cisco.call.CallContact
28958389: Jun 17 17:44:24.037 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.wf.reporting.SIPRealTimeDataManager.decrementActiveConnectedCounter(SIPRealTimeDataManager.java:1104)
28958390: Jun 17 17:44:24.037 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.wf.reporting.SIPRealTimeDataManager.contactTerminated(SIPRealTimeDataManager.java:1082)
28958391: Jun 17 17:44:24.037 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.contact.ContactEvent.dispatchEvent(ContactEvent.java:782)
28958392: Jun 17 17:44:24.037 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.event.AbstractEventQueue$Item.dispatch(AbstractEventQueue.java:706)
28958393: Jun 17 17:44:24.037 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.event.AbstractEventQueue$DispatchRunnable.dispatchNextEvent(AbstractEventQueue.java:934)
28958394: Jun 17 17:44:24.037 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at com.cisco.event.AbstractEventQueue$DispatchRunnable.run(AbstractEventQueue.java:951)
28958395: Jun 17 17:44:24.037 GMT+300 %MIVR-LIB_EVENT-3-EXCEPTION:	at java.lang.Thread.run(Thread.java:748)
28958396: Jun 17 17:44:24.131 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE MDC::clear com.cisco.wf.cmt.dialogs.CMTPlayPromptDialogImpl@1efbe30 abortWaiting=false
28958397: Jun 17 17:44:24.131 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560, transfer(5555, 10000, ACKNOWLEDGED) 
28958398: Jun 17 17:44:24.139 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStoppedEvImpl
28958399: Jun 17 17:44:24.140 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPInputStoppedEvImpl received
28958400: Jun 17 17:44:24.140 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl
28958401: Jun 17 17:44:24.140 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl received
28958402: Jun 17 17:44:24.166 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConsultCallActive
28958403: Jun 17 17:44:24.166 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnCreatedEv 614008:Internal:1
28958404: Jun 17 17:44:24.166 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnConnectedEv 614008:Internal:1
28958405: Jun 17 17:44:24.166 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnInitiatedEv 614008:Internal:1
28958406: Jun 17 17:44:24.166 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= TermConnCreatedEv IVR__614008
28958407: Jun 17 17:44:24.166 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= TermConnActiveEv IVR__614008
28958408: Jun 17 17:44:24.167 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlTermConnTalkingEv IVR__614008
28958409: Jun 17 17:44:24.167 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnDialingEv 614008:Internal:1
28958410: Jun 17 17:44:24.167 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100624-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallCtlConnDialingEv 614008:Internal:1,  events on the AddressCallObserver.
28958411: Jun 17 17:44:24.167 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnEstablishedEv 614008:Internal:1
28958412: Jun 17 17:44:24.168 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100625-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallCtlConnEstablishedEv 614008:Internal:1,  events on the AddressCallObserver.
28958413: Jun 17 17:44:24.168 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnCreatedEv 5555:Internal:1
28958414: Jun 17 17:44:24.169 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnInProgressEv 5555:Internal:1
28958415: Jun 17 17:44:24.169 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnOfferedEv 5555:Internal:1
28958416: Jun 17 17:44:24.169 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnAlertingEv 5555:Internal:1
28958417: Jun 17 17:44:24.169 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100626-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnInProgressEv 5555:Internal:1, CallCtlConnOfferedEv 5555:Internal:1,  events on the AddressCallObserver.
28958418: Jun 17 17:44:24.169 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnAlertingEv 5555:Internal:1
28958419: Jun 17 17:44:24.169 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100599-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnAlertingEv 5555:Internal:1, CallCtlConnAlertingEv 5555:Internal:1,  events on the AddressCallObserver.
28958420: Jun 17 17:44:24.340 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, TerminalConnection to Terminal: IVR__614008 is HELD
28958421: Jun 17 17:44:24.340 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-CONN_EV:5555] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, ConsultCallObserver RINGING
28958422: Jun 17 17:44:24.340 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-CONN_EV:5555] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferStarted(5555) JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28958423: Jun 17 17:44:24.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958424: Jun 17 17:44:24.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958425: Jun 17 17:44:24.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958426: Jun 17 17:44:25.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958427: Jun 17 17:44:25.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958428: Jun 17 17:44:25.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958429: Jun 17 17:44:26.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958430: Jun 17 17:44:26.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958431: Jun 17 17:44:26.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958432: Jun 17 17:44:27.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958433: Jun 17 17:44:27.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958434: Jun 17 17:44:27.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958435: Jun 17 17:44:28.015 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28958436: Jun 17 17:44:28.015 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28958437: Jun 17 17:44:28.015 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28958438: Jun 17 17:44:28.015 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28958439: Jun 17 17:44:28.015 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28958440: Jun 17 17:44:28.026 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28958441: Jun 17 17:44:28.026 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28958442: Jun 17 17:44:28.026 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28958443: Jun 17 17:44:28.026 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28958444: Jun 17 17:44:28.029 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28958445: Jun 17 17:44:28.029 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28958446: Jun 17 17:44:28.029 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28958447: Jun 17 17:44:28.032 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28958448: Jun 17 17:44:28.032 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28958449: Jun 17 17:44:28.032 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28958450: Jun 17 17:44:28.035 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28958451: Jun 17 17:44:28.035 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28958452: Jun 17 17:44:28.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958453: Jun 17 17:44:28.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958454: Jun 17 17:44:28.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958455: Jun 17 17:44:29.446 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPMonitor-1241-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Expected Five minute timeout reached for socket SimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000] - SocketTimeoutException
28958456: Jun 17 17:44:29.446 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPMonitor-1241-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor *********SimpleServerMonitor:run - Start while loopSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28958457: Jun 17 17:44:29.447 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPMonitor-1241-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Opened a new socketSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28958458: Jun 17 17:44:29.447 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPMonitor-1241-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Got i/p streamSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28958459: Jun 17 17:44:29.447 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPMonitor-1241-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Before entering read while loopSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28958460: Jun 17 17:44:29.450 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958461: Jun 17 17:44:29.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958462: Jun 17 17:44:29.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958463: Jun 17 17:44:30.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958464: Jun 17 17:44:30.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958465: Jun 17 17:44:30.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958466: Jun 17 17:44:30.909 GMT+300 %MIVR-SS_MRCP_ASR-7-UNK: [MIVR_SS_MRCP_ASR_MRCPMonitor-1349-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Expected Five minute timeout reached for socket SimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000] - SocketTimeoutException
28958467: Jun 17 17:44:30.910 GMT+300 %MIVR-SS_MRCP_ASR-7-UNK: [MIVR_SS_MRCP_ASR_MRCPMonitor-1349-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor *********SimpleServerMonitor:run - Start while loopSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28958468: Jun 17 17:44:30.910 GMT+300 %MIVR-SS_MRCP_ASR-7-UNK: [MIVR_SS_MRCP_ASR_MRCPMonitor-1349-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Opened a new socketSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28958469: Jun 17 17:44:30.910 GMT+300 %MIVR-SS_MRCP_ASR-7-UNK: [MIVR_SS_MRCP_ASR_MRCPMonitor-1349-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Got i/p streamSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28958470: Jun 17 17:44:30.910 GMT+300 %MIVR-SS_MRCP_ASR-7-UNK: [MIVR_SS_MRCP_ASR_MRCPMonitor-1349-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Before entering read while loopSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28958471: Jun 17 17:44:31.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958472: Jun 17 17:44:31.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958473: Jun 17 17:44:31.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958474: Jun 17 17:44:31.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28958475: Jun 17 17:44:31.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28958476: Jun 17 17:44:32.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958477: Jun 17 17:44:32.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958478: Jun 17 17:44:32.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958479: Jun 17 17:44:33.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958480: Jun 17 17:44:33.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958481: Jun 17 17:44:33.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958482: Jun 17 17:44:34.133 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100623-CONSULT_CALL_OBS:5555] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, ConsultCallObserver() has timed out peeking from msgQ
28958483: Jun 17 17:44:34.169 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.app.impl.ApplicationManagerImpl.TaskImpl.ActionImpl CallID:12462 MediaId:291788/1 Task:26000017560, consult transfer() gets com.cisco.util.msgq.MsgQTimeoutException
28958484: Jun 17 17:44:34.169 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:com.cisco.util.msgq.MsgQTimeoutException
28958485: Jun 17 17:44:34.169 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.waitForMessage(MsgQ.java:339)
28958486: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.lookUp(MsgQ.java:268)
28958487: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.read(MsgQ.java:118)
28958488: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl$2.run(TAPIPortGroup.java:6841)
28958489: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl$ActionImpl.run(ApplicationManagerImpl.java:7757)
28958490: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl.doInterruptible(ApplicationManagerImpl.java:7560)
28958491: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.waitForConsultState(TAPIPortGroup.java:6825)
28958492: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.transfer(TAPIPortGroup.java:8073)
28958493: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port.consultTransfer(TAPIPortGroup.java:3635)
28958494: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.steps.ivr.ConsultTransferStep.execute(ConsultTransferStep.java:309)
28958495: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:141)
28958496: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:174)
28958497: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:494)
28958498: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:122)
28958499: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:416)
28958500: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:360)
28958501: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:77)
28958502: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:736)
28958503: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:415)
28958504: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:371)
28958505: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:588)
28958506: Jun 17 17:44:34.170 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)
28958507: Jun 17 17:44:34.171 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)
28958508: Jun 17 17:44:34.171 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)
28958509: Jun 17 17:44:34.171 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:776)
28958510: Jun 17 17:44:34.171 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)
28958511: Jun 17 17:44:34.171 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)
28958512: Jun 17 17:44:34.172 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallObservationEndedEv
28958513: Jun 17 17:44:34.177 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100627-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnDisconnectedEv 5555:Internal:1, CallCtlConnDisconnectedEv 5555:Internal:1,  events on the AddressCallObserver.
28958514: Jun 17 17:44:34.177 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100628-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got TermConnDroppedEv IVR__614008, CallCtlTermConnDroppedEv IVR__614008, ConnDisconnectedEv 614008:Internal:1, CallCtlConnDisconnectedEv 614008:Internal:1, CallInvalidEv,  events on the AddressCallObserver.
28958515: Jun 17 17:44:34.177 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100629-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallObservationEndedEv,  events on the AddressCallObserver.
28958516: Jun 17 17:44:34.178 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferFailed(5555, RESOURCE_NOT_ACKNOWLEDGING) JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28958517: Jun 17 17:44:34.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958518: Jun 17 17:44:34.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958519: Jun 17 17:44:34.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958520: Jun 17 17:44:34.961 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl
28958521: Jun 17 17:44:34.961 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl received
28958522: Jun 17 17:44:34.961 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CiscoMediaOpenLogicalChannelEv event received 
28958523: Jun 17 17:44:34.962 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStartedEvImpl
28958524: Jun 17 17:44:34.962 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CiscoMediaOpenLogicalChannelEv Setting IPv4 address  
28958525: Jun 17 17:44:34.962 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE IPv6 new API setPortForLocalSource 3 args
28958526: Jun 17 17:44:34.962 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPOutputStartedEvImpl received
28958527: Jun 17 17:44:34.962 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE Local in Prop = com.cisco.dialog.RTPPropertiesImpl$Input@100c891
28958528: Jun 17 17:44:34.964 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStartedEvImpl
28958529: Jun 17 17:44:34.964 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPInputStartedEvImpl received
28958530: Jun 17 17:44:34.965 GMT+300 %MIVR-SS_CM-7-UNK: [EventQueue.DispatchThread-0-8] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28958531: Jun 17 17:44:34.965 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560, transfer(5667, 10000, ACKNOWLEDGED) 
28958532: Jun 17 17:44:34.965 GMT+300 %MIVR-SS_CM-7-UNK: [EventQueue.DispatchThread-0-8] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28958533: Jun 17 17:44:34.965 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDataChangedEventReqMsg Contact12462
28958534: Jun 17 17:44:34.965 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDataChangedEvent agent null contact type IAQ session 46000016020 session seq num 0
28958535: Jun 17 17:44:34.965 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDataChangedEventReqMsg Contact12462
28958536: Jun 17 17:44:34.965 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDataChangedEvent agent null contact type IAQ session 46000016020 session seq num 0
28958537: Jun 17 17:44:34.965 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-12] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DATA_UPDATE_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004, newConnectionCallID: 17069004, callType: 1, connectionDeviceID: , newConnectionDeviceID: , ani: null, callerEnteredDigits: null, accountNumber: null, wrapupData: , callVar1: null, callVar2: null, callVar3: timeout, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null } to outboundQ
28958538: Jun 17 17:44:34.965 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DATA_UPDATE_EVENT }
28958539: Jun 17 17:44:34.965 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-12] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DATA_UPDATE_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004, newConnectionCallID: 17069004, callType: 1, connectionDeviceID: , newConnectionDeviceID: , ani: null, callerEnteredDigits: null, accountNumber: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: vyzov_kirillovoy, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null } to outboundQ
28958540: Jun 17 17:44:34.965 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DATA_UPDATE_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069004, newConnectionDeviceIDType: 0, newConnectionCallID: 17069004, calledPartyDisposition: 0, campaignID: 0, queryRuleID: 0, connectionDeviceID: , newConnectionDeviceID: , customerPhoneNumber: , customerAccountNumber: null, ani: null, callerEnteredDigits: null, wrapupData: , callVar1: null, callVar2: null, callVar3: timeout, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null to various sockets } 
28958541: Jun 17 17:44:34.965 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DATA_UPDATE_EVENT }
28958542: Jun 17 17:44:34.966 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DATA_UPDATE_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069004, newConnectionDeviceIDType: 0, newConnectionCallID: 17069004, calledPartyDisposition: 0, campaignID: 0, queryRuleID: 0, connectionDeviceID: , newConnectionDeviceID: , customerPhoneNumber: , customerAccountNumber: null, ani: null, callerEnteredDigits: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: vyzov_kirillovoy, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null to various sockets } 
28958543: Jun 17 17:44:34.966 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517969-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28958544: Jun 17 17:44:34.966 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517969-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28958545: Jun 17 17:44:34.966 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523816-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28958546: Jun 17 17:44:34.966 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523816-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28958547: Jun 17 17:44:34.970 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStoppedEvImpl
28958548: Jun 17 17:44:34.970 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPInputStoppedEvImpl received
28958549: Jun 17 17:44:34.970 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl
28958550: Jun 17 17:44:34.970 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl received
28958551: Jun 17 17:44:34.994 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConsultCallActive
28958552: Jun 17 17:44:34.994 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnCreatedEv 614008:Internal:1
28958553: Jun 17 17:44:34.994 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnConnectedEv 614008:Internal:1
28958554: Jun 17 17:44:34.994 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnInitiatedEv 614008:Internal:1
28958555: Jun 17 17:44:34.994 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= TermConnCreatedEv IVR__614008
28958556: Jun 17 17:44:34.994 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= TermConnActiveEv IVR__614008
28958557: Jun 17 17:44:34.994 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlTermConnTalkingEv IVR__614008
28958558: Jun 17 17:44:34.994 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnDialingEv 614008:Internal:1
28958559: Jun 17 17:44:34.995 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnEstablishedEv 614008:Internal:1
28958560: Jun 17 17:44:34.995 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100631-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallCtlConnDialingEv 614008:Internal:1,  events on the AddressCallObserver.
28958561: Jun 17 17:44:34.995 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100632-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallCtlConnEstablishedEv 614008:Internal:1,  events on the AddressCallObserver.
28958562: Jun 17 17:44:34.995 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnCreatedEv 5667:Internal:1
28958563: Jun 17 17:44:34.995 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnInProgressEv 5667:Internal:1
28958564: Jun 17 17:44:34.995 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnOfferedEv 5667:Internal:1
28958565: Jun 17 17:44:34.996 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100633-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnInProgressEv 5667:Internal:1, CallCtlConnOfferedEv 5667:Internal:1,  events on the AddressCallObserver.
28958566: Jun 17 17:44:34.996 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100607-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnAlertingEv 5667:Internal:1, CallCtlConnAlertingEv 5667:Internal:1,  events on the AddressCallObserver.
28958567: Jun 17 17:44:34.996 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnAlertingEv 5667:Internal:1
28958568: Jun 17 17:44:34.996 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnAlertingEv 5667:Internal:1
28958569: Jun 17 17:44:35.171 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, TerminalConnection to Terminal: IVR__614008 is HELD
28958570: Jun 17 17:44:35.171 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-CONN_EV:5667] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, ConsultCallObserver RINGING
28958571: Jun 17 17:44:35.171 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-CONN_EV:5667] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferStarted(5667) JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28958572: Jun 17 17:44:35.451 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958573: Jun 17 17:44:35.452 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958574: Jun 17 17:44:35.452 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958575: Jun 17 17:44:36.452 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958576: Jun 17 17:44:36.452 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958577: Jun 17 17:44:36.452 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958578: Jun 17 17:44:37.452 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958579: Jun 17 17:44:37.452 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958580: Jun 17 17:44:37.452 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958581: Jun 17 17:44:38.452 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958582: Jun 17 17:44:38.452 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958583: Jun 17 17:44:38.452 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958584: Jun 17 17:44:39.452 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958585: Jun 17 17:44:39.452 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958586: Jun 17 17:44:39.452 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958587: Jun 17 17:44:40.452 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958588: Jun 17 17:44:40.452 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958589: Jun 17 17:44:40.452 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958590: Jun 17 17:44:41.453 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958591: Jun 17 17:44:41.453 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958592: Jun 17 17:44:41.453 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958593: Jun 17 17:44:41.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28958594: Jun 17 17:44:41.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28958595: Jun 17 17:44:42.453 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958596: Jun 17 17:44:42.453 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958597: Jun 17 17:44:42.453 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958598: Jun 17 17:44:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28958599: Jun 17 17:44:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406814 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28958600: Jun 17 17:44:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517970-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28958601: Jun 17 17:44:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28958602: Jun 17 17:44:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533569 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28958603: Jun 17 17:44:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523817-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28958604: Jun 17 17:44:43.036 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28958605: Jun 17 17:44:43.036 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28958606: Jun 17 17:44:43.036 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28958607: Jun 17 17:44:43.036 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28958608: Jun 17 17:44:43.036 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28958609: Jun 17 17:44:43.051 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28958610: Jun 17 17:44:43.051 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28958611: Jun 17 17:44:43.051 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28958612: Jun 17 17:44:43.051 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28958613: Jun 17 17:44:43.056 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28958614: Jun 17 17:44:43.056 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28958615: Jun 17 17:44:43.056 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28958616: Jun 17 17:44:43.060 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28958617: Jun 17 17:44:43.060 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28958618: Jun 17 17:44:43.060 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28958619: Jun 17 17:44:43.064 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28958620: Jun 17 17:44:43.064 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28958621: Jun 17 17:44:43.453 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958622: Jun 17 17:44:43.453 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958623: Jun 17 17:44:43.453 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958624: Jun 17 17:44:44.453 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958625: Jun 17 17:44:44.453 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958626: Jun 17 17:44:44.453 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958627: Jun 17 17:44:44.967 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100630-CONSULT_CALL_OBS:5667] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, ConsultCallObserver() has timed out peeking from msgQ
28958628: Jun 17 17:44:44.996 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.app.impl.ApplicationManagerImpl.TaskImpl.ActionImpl CallID:12462 MediaId:291788/1 Task:26000017560, consult transfer() gets com.cisco.util.msgq.MsgQTimeoutException
28958629: Jun 17 17:44:44.996 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:com.cisco.util.msgq.MsgQTimeoutException
28958630: Jun 17 17:44:44.997 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.waitForMessage(MsgQ.java:339)
28958631: Jun 17 17:44:44.997 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.lookUp(MsgQ.java:268)
28958632: Jun 17 17:44:44.997 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.read(MsgQ.java:118)
28958633: Jun 17 17:44:44.997 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl$2.run(TAPIPortGroup.java:6841)
28958634: Jun 17 17:44:44.997 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl$ActionImpl.run(ApplicationManagerImpl.java:7757)
28958635: Jun 17 17:44:44.997 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl.doInterruptible(ApplicationManagerImpl.java:7560)
28958636: Jun 17 17:44:44.997 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.waitForConsultState(TAPIPortGroup.java:6825)
28958637: Jun 17 17:44:44.997 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.transfer(TAPIPortGroup.java:8073)
28958638: Jun 17 17:44:44.997 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port.consultTransfer(TAPIPortGroup.java:3635)
28958639: Jun 17 17:44:44.997 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.steps.ivr.ConsultTransferStep.execute(ConsultTransferStep.java:309)
28958640: Jun 17 17:44:44.997 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:141)
28958641: Jun 17 17:44:44.997 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:174)
28958642: Jun 17 17:44:44.997 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:494)
28958643: Jun 17 17:44:44.998 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:122)
28958644: Jun 17 17:44:44.998 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:416)
28958645: Jun 17 17:44:44.998 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:360)
28958646: Jun 17 17:44:44.998 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:77)
28958647: Jun 17 17:44:44.998 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:736)
28958648: Jun 17 17:44:44.998 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:415)
28958649: Jun 17 17:44:44.998 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:371)
28958650: Jun 17 17:44:44.998 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:588)
28958651: Jun 17 17:44:44.998 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)
28958652: Jun 17 17:44:44.998 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)
28958653: Jun 17 17:44:44.998 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)
28958654: Jun 17 17:44:44.998 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:776)
28958655: Jun 17 17:44:44.998 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)
28958656: Jun 17 17:44:44.998 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)
28958657: Jun 17 17:44:44.998 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallObservationEndedEv
28958658: Jun 17 17:44:45.006 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100634-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnDisconnectedEv 5667:Internal:1, CallCtlConnDisconnectedEv 5667:Internal:1,  events on the AddressCallObserver.
28958659: Jun 17 17:44:45.006 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100635-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got TermConnDroppedEv IVR__614008, CallCtlTermConnDroppedEv IVR__614008, ConnDisconnectedEv 614008:Internal:1, CallCtlConnDisconnectedEv 614008:Internal:1, CallInvalidEv,  events on the AddressCallObserver.
28958660: Jun 17 17:44:45.007 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100636-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallObservationEndedEv,  events on the AddressCallObserver.
28958661: Jun 17 17:44:45.007 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferFailed(5667, RESOURCE_NOT_ACKNOWLEDGING) JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28958662: Jun 17 17:44:45.453 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958663: Jun 17 17:44:45.453 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958664: Jun 17 17:44:45.453 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958665: Jun 17 17:44:45.788 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl
28958666: Jun 17 17:44:45.788 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl received
28958667: Jun 17 17:44:45.788 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CiscoMediaOpenLogicalChannelEv event received 
28958668: Jun 17 17:44:45.789 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CiscoMediaOpenLogicalChannelEv Setting IPv4 address  
28958669: Jun 17 17:44:45.789 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE IPv6 new API setPortForLocalSource 3 args
28958670: Jun 17 17:44:45.789 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE Local in Prop = com.cisco.dialog.RTPPropertiesImpl$Input@1232246
28958671: Jun 17 17:44:45.791 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStartedEvImpl
28958672: Jun 17 17:44:45.791 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPInputStartedEvImpl received
28958673: Jun 17 17:44:45.792 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStartedEvImpl
28958674: Jun 17 17:44:45.792 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPOutputStartedEvImpl received
28958675: Jun 17 17:44:45.793 GMT+300 %MIVR-SS_CM-7-UNK: [EventQueue.DispatchThread-0-7] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28958676: Jun 17 17:44:45.793 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560, transfer(5454, 10000, ACKNOWLEDGED) 
28958677: Jun 17 17:44:45.793 GMT+300 %MIVR-SS_CM-7-UNK: [EventQueue.DispatchThread-0-7] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28958678: Jun 17 17:44:45.793 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDataChangedEventReqMsg Contact12462
28958679: Jun 17 17:44:45.793 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDataChangedEvent agent null contact type IAQ session 46000016020 session seq num 0
28958680: Jun 17 17:44:45.793 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDataChangedEventReqMsg Contact12462
28958681: Jun 17 17:44:45.793 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDataChangedEvent agent null contact type IAQ session 46000016020 session seq num 0
28958682: Jun 17 17:44:45.793 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-0] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DATA_UPDATE_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004, newConnectionCallID: 17069004, callType: 1, connectionDeviceID: , newConnectionDeviceID: , ani: null, callerEnteredDigits: null, accountNumber: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: timeout_k, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null } to outboundQ
28958683: Jun 17 17:44:45.793 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DATA_UPDATE_EVENT }
28958684: Jun 17 17:44:45.793 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-0] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DATA_UPDATE_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004, newConnectionCallID: 17069004, callType: 1, connectionDeviceID: , newConnectionDeviceID: , ani: null, callerEnteredDigits: null, accountNumber: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: vyzov_yakovlevoy, callVar7: null, callVar8: null, callVar9: null, callVar10: null } to outboundQ
28958685: Jun 17 17:44:45.793 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DATA_UPDATE_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069004, newConnectionDeviceIDType: 0, newConnectionCallID: 17069004, calledPartyDisposition: 0, campaignID: 0, queryRuleID: 0, connectionDeviceID: , newConnectionDeviceID: , customerPhoneNumber: , customerAccountNumber: null, ani: null, callerEnteredDigits: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: timeout_k, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null to various sockets } 
28958686: Jun 17 17:44:45.793 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DATA_UPDATE_EVENT }
28958687: Jun 17 17:44:45.794 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DATA_UPDATE_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069004, newConnectionDeviceIDType: 0, newConnectionCallID: 17069004, calledPartyDisposition: 0, campaignID: 0, queryRuleID: 0, connectionDeviceID: , newConnectionDeviceID: , customerPhoneNumber: , customerAccountNumber: null, ani: null, callerEnteredDigits: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: vyzov_yakovlevoy, callVar7: null, callVar8: null, callVar9: null, callVar10: null to various sockets } 
28958688: Jun 17 17:44:45.794 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517971-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28958689: Jun 17 17:44:45.794 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523818-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28958690: Jun 17 17:44:45.794 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517971-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28958691: Jun 17 17:44:45.794 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523818-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28958692: Jun 17 17:44:45.799 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStoppedEvImpl
28958693: Jun 17 17:44:45.799 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPInputStoppedEvImpl received
28958694: Jun 17 17:44:45.799 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl
28958695: Jun 17 17:44:45.799 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl received
28958696: Jun 17 17:44:45.819 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConsultCallActive
28958697: Jun 17 17:44:45.819 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnCreatedEv 614008:Internal:1
28958698: Jun 17 17:44:45.819 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnConnectedEv 614008:Internal:1
28958699: Jun 17 17:44:45.819 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnInitiatedEv 614008:Internal:1
28958700: Jun 17 17:44:45.819 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= TermConnCreatedEv IVR__614008
28958701: Jun 17 17:44:45.819 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= TermConnActiveEv IVR__614008
28958702: Jun 17 17:44:45.819 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlTermConnTalkingEv IVR__614008
28958703: Jun 17 17:44:45.820 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnDialingEv 614008:Internal:1
28958704: Jun 17 17:44:45.820 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100638-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallCtlConnDialingEv 614008:Internal:1,  events on the AddressCallObserver.
28958705: Jun 17 17:44:45.820 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnEstablishedEv 614008:Internal:1
28958706: Jun 17 17:44:45.820 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100639-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallCtlConnEstablishedEv 614008:Internal:1,  events on the AddressCallObserver.
28958707: Jun 17 17:44:45.821 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnCreatedEv 5454:Internal:1
28958708: Jun 17 17:44:45.821 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnInProgressEv 5454:Internal:1
28958709: Jun 17 17:44:45.821 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnOfferedEv 5454:Internal:1
28958710: Jun 17 17:44:45.821 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100640-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnInProgressEv 5454:Internal:1, CallCtlConnOfferedEv 5454:Internal:1,  events on the AddressCallObserver.
28958711: Jun 17 17:44:45.821 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnAlertingEv 5454:Internal:1
28958712: Jun 17 17:44:45.822 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnAlertingEv 5454:Internal:1
28958713: Jun 17 17:44:45.822 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100615-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnAlertingEv 5454:Internal:1, CallCtlConnAlertingEv 5454:Internal:1,  events on the AddressCallObserver.
28958714: Jun 17 17:44:45.999 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, TerminalConnection to Terminal: IVR__614008 is HELD
28958715: Jun 17 17:44:46.000 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-CONN_EV:5454] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, ConsultCallObserver RINGING
28958716: Jun 17 17:44:46.000 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-CONN_EV:5454] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferStarted(5454) JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28958717: Jun 17 17:44:46.453 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958718: Jun 17 17:44:46.453 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958719: Jun 17 17:44:46.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958720: Jun 17 17:44:47.453 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958721: Jun 17 17:44:47.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958722: Jun 17 17:44:47.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958723: Jun 17 17:44:48.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958724: Jun 17 17:44:48.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958725: Jun 17 17:44:48.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958726: Jun 17 17:44:49.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958727: Jun 17 17:44:49.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958728: Jun 17 17:44:49.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958729: Jun 17 17:44:50.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958730: Jun 17 17:44:50.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958731: Jun 17 17:44:50.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958732: Jun 17 17:44:51.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958733: Jun 17 17:44:51.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958734: Jun 17 17:44:51.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958735: Jun 17 17:44:51.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28958736: Jun 17 17:44:51.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28958737: Jun 17 17:44:52.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958738: Jun 17 17:44:52.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958739: Jun 17 17:44:52.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958740: Jun 17 17:44:53.454 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958741: Jun 17 17:44:53.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958742: Jun 17 17:44:53.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958743: Jun 17 17:44:54.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958744: Jun 17 17:44:54.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958745: Jun 17 17:44:54.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958746: Jun 17 17:44:55.196 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor posting OutboundGetContactsReqMsg for CSQID:3
28958747: Jun 17 17:44:55.196 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor: Thread[Thread-40191,5,MXXX]
28958748: Jun 17 17:44:55.196 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:isRequestingContacts() for CSQ 3 returns true
28958749: Jun 17 17:44:55.196 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNrGetContactsReqSent() for CSQ 3 returns 0
28958750: Jun 17 17:44:55.196 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 nr of contactReqMsg requested 0
28958751: Jun 17 17:44:55.196 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 numContactsToRequest = 0
28958752: Jun 17 17:44:55.280 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.ClusterMsgMgr ClusterMsgMgr.isMaster() returns true
28958753: Jun 17 17:44:55.280 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:we are master and DB Publisher is up
28958754: Jun 17 17:44:55.280 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:OB state: 2 and about to check RmCm state
28958755: Jun 17 17:44:55.280 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:RmCm is up
28958756: Jun 17 17:44:55.281 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: # of campaigns =1
28958757: Jun 17 17:44:55.281 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: ENABLED campaign id=11 startTime=300 currentGMTTime=884 endTime=1080
28958758: Jun 17 17:44:55.281 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28958759: Jun 17 17:44:55.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958760: Jun 17 17:44:55.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958761: Jun 17 17:44:55.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958762: Jun 17 17:44:55.795 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100637-CONSULT_CALL_OBS:5454] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, ConsultCallObserver() has timed out peeking from msgQ
28958763: Jun 17 17:44:55.821 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.app.impl.ApplicationManagerImpl.TaskImpl.ActionImpl CallID:12462 MediaId:291788/1 Task:26000017560, consult transfer() gets com.cisco.util.msgq.MsgQTimeoutException
28958764: Jun 17 17:44:55.824 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:com.cisco.util.msgq.MsgQTimeoutException
28958765: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.waitForMessage(MsgQ.java:339)
28958766: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.lookUp(MsgQ.java:268)
28958767: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.read(MsgQ.java:118)
28958768: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl$2.run(TAPIPortGroup.java:6841)
28958769: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl$ActionImpl.run(ApplicationManagerImpl.java:7757)
28958770: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl.doInterruptible(ApplicationManagerImpl.java:7560)
28958771: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.waitForConsultState(TAPIPortGroup.java:6825)
28958772: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.transfer(TAPIPortGroup.java:8073)
28958773: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port.consultTransfer(TAPIPortGroup.java:3635)
28958774: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.steps.ivr.ConsultTransferStep.execute(ConsultTransferStep.java:309)
28958775: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:141)
28958776: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:174)
28958777: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:494)
28958778: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:122)
28958779: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:416)
28958780: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:360)
28958781: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:77)
28958782: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:736)
28958783: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:415)
28958784: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:371)
28958785: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:588)
28958786: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)
28958787: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)
28958788: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)
28958789: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:776)
28958790: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)
28958791: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)
28958792: Jun 17 17:44:55.825 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallObservationEndedEv
28958793: Jun 17 17:44:55.829 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100641-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnDisconnectedEv 5454:Internal:1, CallCtlConnDisconnectedEv 5454:Internal:1,  events on the AddressCallObserver.
28958794: Jun 17 17:44:55.829 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100642-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got TermConnDroppedEv IVR__614008, CallCtlTermConnDroppedEv IVR__614008, ConnDisconnectedEv 614008:Internal:1, CallCtlConnDisconnectedEv 614008:Internal:1, CallInvalidEv,  events on the AddressCallObserver.
28958795: Jun 17 17:44:55.830 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100643-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallObservationEndedEv,  events on the AddressCallObserver.
28958796: Jun 17 17:44:55.830 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferFailed(5454, RESOURCE_NOT_ACKNOWLEDGING) JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28958797: Jun 17 17:44:56.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958798: Jun 17 17:44:56.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958799: Jun 17 17:44:56.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958800: Jun 17 17:44:56.617 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl
28958801: Jun 17 17:44:56.617 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl received
28958802: Jun 17 17:44:56.617 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CiscoMediaOpenLogicalChannelEv event received 
28958803: Jun 17 17:44:56.617 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CiscoMediaOpenLogicalChannelEv Setting IPv4 address  
28958804: Jun 17 17:44:56.617 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE IPv6 new API setPortForLocalSource 3 args
28958805: Jun 17 17:44:56.617 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE Local in Prop = com.cisco.dialog.RTPPropertiesImpl$Input@35351f
28958806: Jun 17 17:44:56.618 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStartedEvImpl
28958807: Jun 17 17:44:56.618 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPOutputStartedEvImpl received
28958808: Jun 17 17:44:56.620 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStartedEvImpl
28958809: Jun 17 17:44:56.620 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPInputStartedEvImpl received
28958810: Jun 17 17:44:56.620 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE MDC::set: com.cisco.wf.cmt.dialogs.CMTPlayPromptDialogImpl@132bdb9 enter OK
28958811: Jun 17 17:44:56.620 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.cmt.dialogs.CMTDialogImpl init:: flushDTMF=true DTMFBuffer.size=0
28958812: Jun 17 17:44:56.621 GMT+300 %MIVR-SS_CM-7-UNK: [EventQueue.DispatchThread-0-19] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28958813: Jun 17 17:44:56.622 GMT+300 %MIVR-SS_CM-7-UNK: [EventQueue.DispatchThread-0-19] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28958814: Jun 17 17:44:56.622 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDataChangedEventReqMsg Contact12462
28958815: Jun 17 17:44:56.622 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDataChangedEvent agent null contact type IAQ session 46000016020 session seq num 0
28958816: Jun 17 17:44:56.622 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDataChangedEventReqMsg Contact12462
28958817: Jun 17 17:44:56.622 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDataChangedEvent agent null contact type IAQ session 46000016020 session seq num 0
28958818: Jun 17 17:44:56.622 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DATA_UPDATE_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004, newConnectionCallID: 17069004, callType: 1, connectionDeviceID: , newConnectionDeviceID: , ani: null, callerEnteredDigits: null, accountNumber: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: timeout_y, callVar8: null, callVar9: null, callVar10: null } to outboundQ
28958819: Jun 17 17:44:56.622 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-16] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DATA_UPDATE_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004, newConnectionCallID: 17069004, callType: 1, connectionDeviceID: , newConnectionDeviceID: , ani: null, callerEnteredDigits: null, accountNumber: null, wrapupData: , callVar1: null, callVar2: vyzov_blagodarovoy, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null } to outboundQ
28958820: Jun 17 17:44:56.622 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DATA_UPDATE_EVENT }
28958821: Jun 17 17:44:56.622 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DATA_UPDATE_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069004, newConnectionDeviceIDType: 0, newConnectionCallID: 17069004, calledPartyDisposition: 0, campaignID: 0, queryRuleID: 0, connectionDeviceID: , newConnectionDeviceID: , customerPhoneNumber: , customerAccountNumber: null, ani: null, callerEnteredDigits: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: timeout_y, callVar8: null, callVar9: null, callVar10: null to various sockets } 
28958822: Jun 17 17:44:56.622 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DATA_UPDATE_EVENT }
28958823: Jun 17 17:44:56.622 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DATA_UPDATE_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069004, newConnectionDeviceIDType: 0, newConnectionCallID: 17069004, calledPartyDisposition: 0, campaignID: 0, queryRuleID: 0, connectionDeviceID: , newConnectionDeviceID: , customerPhoneNumber: , customerAccountNumber: null, ani: null, callerEnteredDigits: null, wrapupData: , callVar1: null, callVar2: vyzov_blagodarovoy, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null to various sockets } 
28958824: Jun 17 17:44:56.623 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517972-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28958825: Jun 17 17:44:56.623 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517972-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28958826: Jun 17 17:44:56.623 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523819-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28958827: Jun 17 17:44:56.623 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523819-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28958828: Jun 17 17:44:57.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958829: Jun 17 17:44:57.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958830: Jun 17 17:44:57.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958831: Jun 17 17:44:58.064 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28958832: Jun 17 17:44:58.064 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28958833: Jun 17 17:44:58.064 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28958834: Jun 17 17:44:58.064 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28958835: Jun 17 17:44:58.064 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28958836: Jun 17 17:44:58.075 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28958837: Jun 17 17:44:58.075 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28958838: Jun 17 17:44:58.075 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28958839: Jun 17 17:44:58.075 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28958840: Jun 17 17:44:58.079 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28958841: Jun 17 17:44:58.079 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28958842: Jun 17 17:44:58.079 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28958843: Jun 17 17:44:58.083 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28958844: Jun 17 17:44:58.083 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28958845: Jun 17 17:44:58.083 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28958846: Jun 17 17:44:58.086 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28958847: Jun 17 17:44:58.086 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28958848: Jun 17 17:44:58.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958849: Jun 17 17:44:58.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958850: Jun 17 17:44:58.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958851: Jun 17 17:44:58.571 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE MDC::clear com.cisco.wf.cmt.dialogs.CMTPlayPromptDialogImpl@132bdb9 abortWaiting=false
28958852: Jun 17 17:44:58.571 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560, transfer(5555, 10000, ACKNOWLEDGED) 
28958853: Jun 17 17:44:58.578 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStoppedEvImpl
28958854: Jun 17 17:44:58.578 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPInputStoppedEvImpl received
28958855: Jun 17 17:44:58.578 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl
28958856: Jun 17 17:44:58.579 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl received
28958857: Jun 17 17:44:58.598 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConsultCallActive
28958858: Jun 17 17:44:58.598 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnCreatedEv 614008:Internal:1
28958859: Jun 17 17:44:58.598 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnConnectedEv 614008:Internal:1
28958860: Jun 17 17:44:58.598 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnInitiatedEv 614008:Internal:1
28958861: Jun 17 17:44:58.598 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= TermConnCreatedEv IVR__614008
28958862: Jun 17 17:44:58.598 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= TermConnActiveEv IVR__614008
28958863: Jun 17 17:44:58.598 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlTermConnTalkingEv IVR__614008
28958864: Jun 17 17:44:58.598 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnDialingEv 614008:Internal:1
28958865: Jun 17 17:44:58.599 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100645-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallCtlConnDialingEv 614008:Internal:1,  events on the AddressCallObserver.
28958866: Jun 17 17:44:58.599 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnEstablishedEv 614008:Internal:1
28958867: Jun 17 17:44:58.599 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100646-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallCtlConnEstablishedEv 614008:Internal:1,  events on the AddressCallObserver.
28958868: Jun 17 17:44:58.601 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnCreatedEv 5555:Internal:1
28958869: Jun 17 17:44:58.601 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnInProgressEv 5555:Internal:1
28958870: Jun 17 17:44:58.601 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnOfferedEv 5555:Internal:1
28958871: Jun 17 17:44:58.602 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100647-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnInProgressEv 5555:Internal:1, CallCtlConnOfferedEv 5555:Internal:1,  events on the AddressCallObserver.
28958872: Jun 17 17:44:58.602 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnAlertingEv 5555:Internal:1
28958873: Jun 17 17:44:58.602 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnAlertingEv 5555:Internal:1
28958874: Jun 17 17:44:58.602 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100623-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnAlertingEv 5555:Internal:1, CallCtlConnAlertingEv 5555:Internal:1,  events on the AddressCallObserver.
28958875: Jun 17 17:44:58.779 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, TerminalConnection to Terminal: IVR__614008 is HELD
28958876: Jun 17 17:44:58.779 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-CONN_EV:5555] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, ConsultCallObserver RINGING
28958877: Jun 17 17:44:58.779 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-CONN_EV:5555] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferStarted(5555) JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28958878: Jun 17 17:44:59.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958879: Jun 17 17:44:59.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958880: Jun 17 17:44:59.455 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958881: Jun 17 17:45:00.456 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958882: Jun 17 17:45:00.456 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958883: Jun 17 17:45:00.456 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958884: Jun 17 17:45:01.456 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958885: Jun 17 17:45:01.456 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958886: Jun 17 17:45:01.456 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958887: Jun 17 17:45:01.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28958888: Jun 17 17:45:01.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28958889: Jun 17 17:45:02.456 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958890: Jun 17 17:45:02.456 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958891: Jun 17 17:45:02.456 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958892: Jun 17 17:45:02.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28958893: Jun 17 17:45:02.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406815 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28958894: Jun 17 17:45:02.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517973-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28958895: Jun 17 17:45:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28958896: Jun 17 17:45:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533570 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28958897: Jun 17 17:45:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523820-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28958898: Jun 17 17:45:03.456 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958899: Jun 17 17:45:03.456 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958900: Jun 17 17:45:03.457 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958901: Jun 17 17:45:04.456 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958902: Jun 17 17:45:04.456 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958903: Jun 17 17:45:04.456 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958904: Jun 17 17:45:05.042 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : Begin logging ewtawt data  
28958905: Jun 17 17:45:05.042 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : End logging ewtawt data  
28958906: Jun 17 17:45:05.457 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958907: Jun 17 17:45:05.457 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958908: Jun 17 17:45:05.457 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958909: Jun 17 17:45:06.457 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958910: Jun 17 17:45:06.457 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958911: Jun 17 17:45:06.457 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958912: Jun 17 17:45:07.457 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958913: Jun 17 17:45:07.457 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958914: Jun 17 17:45:07.457 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958915: Jun 17 17:45:08.458 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28958916: Jun 17 17:45:08.458 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28958917: Jun 17 17:45:08.458 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28958918: Jun 17 17:45:08.573 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100644-CONSULT_CALL_OBS:5555] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, ConsultCallObserver() has timed out peeking from msgQ
28958919: Jun 17 17:45:08.601 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.app.impl.ApplicationManagerImpl.TaskImpl.ActionImpl CallID:12462 MediaId:291788/1 Task:26000017560, consult transfer() gets com.cisco.util.msgq.MsgQTimeoutException
28958920: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:com.cisco.util.msgq.MsgQTimeoutException
28958921: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.waitForMessage(MsgQ.java:339)
28958922: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.lookUp(MsgQ.java:268)
28958923: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.read(MsgQ.java:118)
28958924: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl$2.run(TAPIPortGroup.java:6841)
28958925: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl$ActionImpl.run(ApplicationManagerImpl.java:7757)
28958926: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl.doInterruptible(ApplicationManagerImpl.java:7560)
28958927: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.waitForConsultState(TAPIPortGroup.java:6825)
28958928: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.transfer(TAPIPortGroup.java:8073)
28958929: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port.consultTransfer(TAPIPortGroup.java:3635)
28958930: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.steps.ivr.ConsultTransferStep.execute(ConsultTransferStep.java:309)
28958931: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:141)
28958932: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:174)
28958933: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:494)
28958934: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:122)
28958935: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:416)
28958936: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:360)
28958937: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:77)
28958938: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:736)
28958939: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:415)
28958940: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:371)
28958941: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:588)
28958942: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)
28958943: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)
28958944: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)
28958945: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:776)
28958946: Jun 17 17:45:08.602 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)
28958947: Jun 17 17:45:08.603 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)
28958948: Jun 17 17:45:08.603 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallObservationEndedEv
28958949: Jun 17 17:45:08.607 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100648-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnDisconnectedEv 5555:Internal:1, CallCtlConnDisconnectedEv 5555:Internal:1,  events on the AddressCallObserver.
28958950: Jun 17 17:45:08.607 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100649-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got TermConnDroppedEv IVR__614008, CallCtlTermConnDroppedEv IVR__614008, ConnDisconnectedEv 614008:Internal:1, CallCtlConnDisconnectedEv 614008:Internal:1, CallInvalidEv,  events on the AddressCallObserver.
28958951: Jun 17 17:45:08.608 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100650-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallObservationEndedEv,  events on the AddressCallObserver.
28958952: Jun 17 17:45:08.608 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferFailed(5555, RESOURCE_NOT_ACKNOWLEDGING) JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28958953: Jun 17 17:45:09.387 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl
28958954: Jun 17 17:45:09.387 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl received
28958955: Jun 17 17:45:09.387 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CiscoMediaOpenLogicalChannelEv event received 
28958956: Jun 17 17:45:09.388 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CiscoMediaOpenLogicalChannelEv Setting IPv4 address  
28958957: Jun 17 17:45:09.388 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE IPv6 new API setPortForLocalSource 3 args
28958958: Jun 17 17:45:09.388 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE Local in Prop = com.cisco.dialog.RTPPropertiesImpl$Input@19744f0
28958959: Jun 17 17:45:09.390 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStartedEvImpl
28958960: Jun 17 17:45:09.390 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPInputStartedEvImpl received
28958961: Jun 17 17:45:09.392 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStartedEvImpl
28958962: Jun 17 17:45:09.392 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPOutputStartedEvImpl received
28958963: Jun 17 17:45:09.392 GMT+300 %MIVR-SS_CM-7-UNK: [EventQueue.DispatchThread-0-20] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28958964: Jun 17 17:45:09.392 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560, transfer(5667, 10000, ACKNOWLEDGED) 
28958965: Jun 17 17:45:09.392 GMT+300 %MIVR-SS_CM-7-UNK: [EventQueue.DispatchThread-0-20] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28958966: Jun 17 17:45:09.392 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDataChangedEventReqMsg Contact12462
28958967: Jun 17 17:45:09.392 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDataChangedEvent agent null contact type IAQ session 46000016020 session seq num 0
28958968: Jun 17 17:45:09.393 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDataChangedEventReqMsg Contact12462
28958969: Jun 17 17:45:09.393 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDataChangedEvent agent null contact type IAQ session 46000016020 session seq num 0
28958970: Jun 17 17:45:09.393 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-13] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DATA_UPDATE_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004, newConnectionCallID: 17069004, callType: 1, connectionDeviceID: , newConnectionDeviceID: , ani: null, callerEnteredDigits: null, accountNumber: null, wrapupData: , callVar1: null, callVar2: null, callVar3: timeout, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null } to outboundQ
28958971: Jun 17 17:45:09.393 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DATA_UPDATE_EVENT }
28958972: Jun 17 17:45:09.393 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-13] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DATA_UPDATE_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004, newConnectionCallID: 17069004, callType: 1, connectionDeviceID: , newConnectionDeviceID: , ani: null, callerEnteredDigits: null, accountNumber: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: vyzov_kirillovoy, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null } to outboundQ
28958973: Jun 17 17:45:09.393 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DATA_UPDATE_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069004, newConnectionDeviceIDType: 0, newConnectionCallID: 17069004, calledPartyDisposition: 0, campaignID: 0, queryRuleID: 0, connectionDeviceID: , newConnectionDeviceID: , customerPhoneNumber: , customerAccountNumber: null, ani: null, callerEnteredDigits: null, wrapupData: , callVar1: null, callVar2: null, callVar3: timeout, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null to various sockets } 
28958974: Jun 17 17:45:09.393 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DATA_UPDATE_EVENT }
28958975: Jun 17 17:45:09.393 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DATA_UPDATE_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069004, newConnectionDeviceIDType: 0, newConnectionCallID: 17069004, calledPartyDisposition: 0, campaignID: 0, queryRuleID: 0, connectionDeviceID: , newConnectionDeviceID: , customerPhoneNumber: , customerAccountNumber: null, ani: null, callerEnteredDigits: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: vyzov_kirillovoy, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null to various sockets } 
28958976: Jun 17 17:45:09.393 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517974-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28958977: Jun 17 17:45:09.393 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517974-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28958978: Jun 17 17:45:09.393 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523821-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28958979: Jun 17 17:45:09.393 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523821-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28958980: Jun 17 17:45:09.397 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStoppedEvImpl
28958981: Jun 17 17:45:09.397 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPInputStoppedEvImpl received
28958982: Jun 17 17:45:09.398 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl
28958983: Jun 17 17:45:09.398 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl received
28958984: Jun 17 17:45:09.424 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConsultCallActive
28958985: Jun 17 17:45:09.425 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnCreatedEv 614008:Internal:1
28958986: Jun 17 17:45:09.425 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnConnectedEv 614008:Internal:1
28958987: Jun 17 17:45:09.425 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnInitiatedEv 614008:Internal:1
28958988: Jun 17 17:45:09.425 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= TermConnCreatedEv IVR__614008
28958989: Jun 17 17:45:09.425 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= TermConnActiveEv IVR__614008
28958990: Jun 17 17:45:09.425 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlTermConnTalkingEv IVR__614008
28958991: Jun 17 17:45:09.425 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnDialingEv 614008:Internal:1
28958992: Jun 17 17:45:09.425 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100652-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallCtlConnDialingEv 614008:Internal:1,  events on the AddressCallObserver.
28958993: Jun 17 17:45:09.426 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnEstablishedEv 614008:Internal:1
28958994: Jun 17 17:45:09.426 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100653-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallCtlConnEstablishedEv 614008:Internal:1,  events on the AddressCallObserver.
28958995: Jun 17 17:45:09.430 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnCreatedEv 5667:Internal:1
28958996: Jun 17 17:45:09.431 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnInProgressEv 5667:Internal:1
28958997: Jun 17 17:45:09.431 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnOfferedEv 5667:Internal:1
28958998: Jun 17 17:45:09.431 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100654-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnInProgressEv 5667:Internal:1, CallCtlConnOfferedEv 5667:Internal:1,  events on the AddressCallObserver.
28958999: Jun 17 17:45:09.431 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100630-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnAlertingEv 5667:Internal:1, CallCtlConnAlertingEv 5667:Internal:1,  events on the AddressCallObserver.
28959000: Jun 17 17:45:09.431 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnAlertingEv 5667:Internal:1
28959001: Jun 17 17:45:09.431 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnAlertingEv 5667:Internal:1
28959002: Jun 17 17:45:09.458 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959003: Jun 17 17:45:09.458 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959004: Jun 17 17:45:09.458 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959005: Jun 17 17:45:09.598 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, TerminalConnection to Terminal: IVR__614008 is HELD
28959006: Jun 17 17:45:09.598 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-CONN_EV:5667] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, ConsultCallObserver RINGING
28959007: Jun 17 17:45:09.598 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-CONN_EV:5667] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferStarted(5667) JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28959008: Jun 17 17:45:10.458 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959009: Jun 17 17:45:10.458 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959010: Jun 17 17:45:10.458 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959011: Jun 17 17:45:10.647 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28959012: Jun 17 17:45:10.647 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.1\.xml
28959013: Jun 17 17:45:10.647 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1442327474.1.xml
28959014: Jun 17 17:45:10.678 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959015: Jun 17 17:45:10.678 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959016: Jun 17 17:45:10.678 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28959017: Jun 17 17:45:11.458 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959018: Jun 17 17:45:11.458 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959019: Jun 17 17:45:11.458 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959020: Jun 17 17:45:11.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28959021: Jun 17 17:45:11.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28959022: Jun 17 17:45:12.458 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959023: Jun 17 17:45:12.458 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959024: Jun 17 17:45:12.458 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959025: Jun 17 17:45:13.086 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28959026: Jun 17 17:45:13.086 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28959027: Jun 17 17:45:13.086 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959028: Jun 17 17:45:13.087 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959029: Jun 17 17:45:13.087 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28959030: Jun 17 17:45:13.105 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28959031: Jun 17 17:45:13.105 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959032: Jun 17 17:45:13.105 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959033: Jun 17 17:45:13.105 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959034: Jun 17 17:45:13.109 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959035: Jun 17 17:45:13.109 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959036: Jun 17 17:45:13.109 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959037: Jun 17 17:45:13.113 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959038: Jun 17 17:45:13.113 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959039: Jun 17 17:45:13.113 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959040: Jun 17 17:45:13.116 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28959041: Jun 17 17:45:13.116 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28959042: Jun 17 17:45:13.458 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959043: Jun 17 17:45:13.459 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959044: Jun 17 17:45:13.459 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959045: Jun 17 17:45:13.931 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Running cleanup in ContactMgr
28959046: Jun 17 17:45:13.931 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Cleanup in ContactMgr complete
28959047: Jun 17 17:45:14.459 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959048: Jun 17 17:45:14.459 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959049: Jun 17 17:45:14.459 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959050: Jun 17 17:45:15.459 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959051: Jun 17 17:45:15.459 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959052: Jun 17 17:45:15.459 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959053: Jun 17 17:45:16.459 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959054: Jun 17 17:45:16.459 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959055: Jun 17 17:45:16.459 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959056: Jun 17 17:45:17.459 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959057: Jun 17 17:45:17.459 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959058: Jun 17 17:45:17.459 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959059: Jun 17 17:45:18.459 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959060: Jun 17 17:45:18.459 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959061: Jun 17 17:45:18.459 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959062: Jun 17 17:45:18.931 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28959063: Jun 17 17:45:18.931 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(253088/1) returns 17030304 [253088/1]
28959064: Jun 17 17:45:18.931 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109536/1) returns 16886752 [109536/1]
28959065: Jun 17 17:45:18.931 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109541/1) returns 16886757 [109541/1]
28959066: Jun 17 17:45:18.932 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109543/1) returns 16886759 [109543/1]
28959067: Jun 17 17:45:18.932 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109555/1) returns 16886771 [109555/1]
28959068: Jun 17 17:45:19.394 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100651-CONSULT_CALL_OBS:5667] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, ConsultCallObserver() has timed out peeking from msgQ
28959069: Jun 17 17:45:19.431 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.app.impl.ApplicationManagerImpl.TaskImpl.ActionImpl CallID:12462 MediaId:291788/1 Task:26000017560, consult transfer() gets com.cisco.util.msgq.MsgQTimeoutException
28959070: Jun 17 17:45:19.431 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:com.cisco.util.msgq.MsgQTimeoutException
28959071: Jun 17 17:45:19.431 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.waitForMessage(MsgQ.java:339)
28959072: Jun 17 17:45:19.431 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.lookUp(MsgQ.java:268)
28959073: Jun 17 17:45:19.431 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.msgq.MsgQ.read(MsgQ.java:118)
28959074: Jun 17 17:45:19.431 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl$2.run(TAPIPortGroup.java:6841)
28959075: Jun 17 17:45:19.431 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl$ActionImpl.run(ApplicationManagerImpl.java:7757)
28959076: Jun 17 17:45:19.431 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl.doInterruptible(ApplicationManagerImpl.java:7560)
28959077: Jun 17 17:45:19.431 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.waitForConsultState(TAPIPortGroup.java:6825)
28959078: Jun 17 17:45:19.431 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port$InCallObserverImpl.transfer(TAPIPortGroup.java:8073)
28959079: Jun 17 17:45:19.431 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$Port.consultTransfer(TAPIPortGroup.java:3635)
28959080: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wf.steps.ivr.ConsultTransferStep.execute(ConsultTransferStep.java:309)
28959081: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:141)
28959082: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:174)
28959083: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:494)
28959084: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:122)
28959085: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:416)
28959086: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:360)
28959087: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:77)
28959088: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:736)
28959089: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:415)
28959090: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:371)
28959091: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:588)
28959092: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)
28959093: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)
28959094: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)
28959095: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:776)
28959096: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)
28959097: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-EXCEPTION:	at com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)
28959098: Jun 17 17:45:19.432 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallObservationEndedEv
28959099: Jun 17 17:45:19.436 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100655-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnDisconnectedEv 5667:Internal:1, CallCtlConnDisconnectedEv 5667:Internal:1,  events on the AddressCallObserver.
28959100: Jun 17 17:45:19.436 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100657-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallObservationEndedEv,  events on the AddressCallObserver.
28959101: Jun 17 17:45:19.436 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100656-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got TermConnDroppedEv IVR__614008, CallCtlTermConnDroppedEv IVR__614008, ConnDisconnectedEv 614008:Internal:1, CallCtlConnDisconnectedEv 614008:Internal:1, CallInvalidEv,  events on the AddressCallObserver.
28959102: Jun 17 17:45:19.436 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferFailed(5667, RESOURCE_NOT_ACKNOWLEDGING) JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28959103: Jun 17 17:45:19.459 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959104: Jun 17 17:45:19.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959105: Jun 17 17:45:19.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959106: Jun 17 17:45:20.220 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl
28959107: Jun 17 17:45:20.220 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl received
28959108: Jun 17 17:45:20.220 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CiscoMediaOpenLogicalChannelEv event received 
28959109: Jun 17 17:45:20.220 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CiscoMediaOpenLogicalChannelEv Setting IPv4 address  
28959110: Jun 17 17:45:20.220 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE IPv6 new API setPortForLocalSource 3 args
28959111: Jun 17 17:45:20.220 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-OPEN_LOGICAL_CHANNEL:614008] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IN_USE Local in Prop = com.cisco.dialog.RTPPropertiesImpl$Input@ce2b52
28959112: Jun 17 17:45:20.225 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStartedEvImpl
28959113: Jun 17 17:45:20.225 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPOutputStartedEvImpl received
28959114: Jun 17 17:45:20.225 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStartedEvImpl
28959115: Jun 17 17:45:20.225 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPInputStartedEvImpl received
28959116: Jun 17 17:45:20.226 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560, transfer(5454, 10000, ACKNOWLEDGED) 
28959117: Jun 17 17:45:20.226 GMT+300 %MIVR-SS_CM-7-UNK: [EventQueue.DispatchThread-0-1] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28959118: Jun 17 17:45:20.226 GMT+300 %MIVR-SS_CM-7-UNK: [EventQueue.DispatchThread-0-1] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28959119: Jun 17 17:45:20.226 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDataChangedEventReqMsg Contact12462
28959120: Jun 17 17:45:20.226 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDataChangedEvent agent null contact type IAQ session 46000016020 session seq num 0
28959121: Jun 17 17:45:20.226 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDataChangedEventReqMsg Contact12462
28959122: Jun 17 17:45:20.226 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDataChangedEvent agent null contact type IAQ session 46000016020 session seq num 0
28959123: Jun 17 17:45:20.226 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-14] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DATA_UPDATE_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004, newConnectionCallID: 17069004, callType: 1, connectionDeviceID: , newConnectionDeviceID: , ani: null, callerEnteredDigits: null, accountNumber: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: timeout_k, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null } to outboundQ
28959124: Jun 17 17:45:20.226 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-14] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DATA_UPDATE_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004, newConnectionCallID: 17069004, callType: 1, connectionDeviceID: , newConnectionDeviceID: , ani: null, callerEnteredDigits: null, accountNumber: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: vyzov_yakovlevoy, callVar7: null, callVar8: null, callVar9: null, callVar10: null } to outboundQ
28959125: Jun 17 17:45:20.226 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DATA_UPDATE_EVENT }
28959126: Jun 17 17:45:20.226 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DATA_UPDATE_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069004, newConnectionDeviceIDType: 0, newConnectionCallID: 17069004, calledPartyDisposition: 0, campaignID: 0, queryRuleID: 0, connectionDeviceID: , newConnectionDeviceID: , customerPhoneNumber: , customerAccountNumber: null, ani: null, callerEnteredDigits: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: timeout_k, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null to various sockets } 
28959127: Jun 17 17:45:20.227 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DATA_UPDATE_EVENT }
28959128: Jun 17 17:45:20.227 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DATA_UPDATE_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069004, newConnectionDeviceIDType: 0, newConnectionCallID: 17069004, calledPartyDisposition: 0, campaignID: 0, queryRuleID: 0, connectionDeviceID: , newConnectionDeviceID: , customerPhoneNumber: , customerAccountNumber: null, ani: null, callerEnteredDigits: null, wrapupData: , callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: vyzov_yakovlevoy, callVar7: null, callVar8: null, callVar9: null, callVar10: null to various sockets } 
28959129: Jun 17 17:45:20.227 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517975-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28959130: Jun 17 17:45:20.227 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517975-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28959131: Jun 17 17:45:20.227 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523822-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28959132: Jun 17 17:45:20.227 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523822-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DATA_UPDATE_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28959133: Jun 17 17:45:20.236 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStoppedEvImpl
28959134: Jun 17 17:45:20.236 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPInputStoppedEvImpl received
28959135: Jun 17 17:45:20.236 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl
28959136: Jun 17 17:45:20.236 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl received
28959137: Jun 17 17:45:20.264 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConsultCallActive
28959138: Jun 17 17:45:20.264 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnCreatedEv 614008:Internal:1
28959139: Jun 17 17:45:20.264 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnConnectedEv 614008:Internal:1
28959140: Jun 17 17:45:20.264 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnInitiatedEv 614008:Internal:1
28959141: Jun 17 17:45:20.264 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= TermConnCreatedEv IVR__614008
28959142: Jun 17 17:45:20.264 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= TermConnActiveEv IVR__614008
28959143: Jun 17 17:45:20.264 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlTermConnTalkingEv IVR__614008
28959144: Jun 17 17:45:20.265 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnDialingEv 614008:Internal:1
28959145: Jun 17 17:45:20.265 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnEstablishedEv 614008:Internal:1
28959146: Jun 17 17:45:20.265 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnCreatedEv 5454:Internal:1
28959147: Jun 17 17:45:20.265 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnInProgressEv 5454:Internal:1
28959148: Jun 17 17:45:20.265 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnOfferedEv 5454:Internal:1
28959149: Jun 17 17:45:20.265 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= ConnAlertingEv 5454:Internal:1
28959150: Jun 17 17:45:20.265 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallCtlConnAlertingEv 5454:Internal:1
28959151: Jun 17 17:45:20.266 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100659-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallCtlConnDialingEv 614008:Internal:1,  events on the AddressCallObserver.
28959152: Jun 17 17:45:20.266 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100660-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got CallCtlConnEstablishedEv 614008:Internal:1,  events on the AddressCallObserver.
28959153: Jun 17 17:45:20.266 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100661-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnInProgressEv 5454:Internal:1, CallCtlConnOfferedEv 5454:Internal:1,  events on the AddressCallObserver.
28959154: Jun 17 17:45:20.266 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100637-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 Got ConnAlertingEv 5454:Internal:1, CallCtlConnAlertingEv 5454:Internal:1,  events on the AddressCallObserver.
28959155: Jun 17 17:45:20.437 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, TerminalConnection to Terminal: IVR__614008 is HELD
28959156: Jun 17 17:45:20.437 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-CONN_EV:5454] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, ConsultCallObserver RINGING
28959157: Jun 17 17:45:20.437 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-CONN_EV:5454] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferStarted(5454) JTAPICallContact[id=12462,implId=291788/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28959158: Jun 17 17:45:20.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959159: Jun 17 17:45:20.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959160: Jun 17 17:45:20.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959161: Jun 17 17:45:21.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959162: Jun 17 17:45:21.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959163: Jun 17 17:45:21.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959164: Jun 17 17:45:21.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28959165: Jun 17 17:45:21.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28959166: Jun 17 17:45:22.154 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560 gets TermConnDroppedEv, meta code:132, cause code:100
28959167: Jun 17 17:45:22.154 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, TerminalConnection to Terminal: IVR__614008 is DROPPED, 291788/1
28959168: Jun 17 17:45:22.155 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.wf.subsystems.jtapi.CallImpl CallID:12462 MediaId:291788/1 is removed from call session mapping in Session[id=001-0xab5d08a94,parent=null,active=true,state=SESSION_IN_USE,time=1560782613327], result:true
28959169: Jun 17 17:45:22.155 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.wf.subsystems.jtapi.CallImpl Call.abandoned() JTAPICallContact[id=12462,implId=291788/1,state=STATE_ABANDONED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]
28959170: Jun 17 17:45:22.156 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_APP_MGR_TASK-3-1435-CONTACT_INACTIVE_INJECT] com.cisco.app.impl.ApplicationManagerImpl.TaskImpl.ActionImpl CallID:12462 MediaId:291788/1 Task:26000017560, transfer interrupted, com.cisco.app.impl.ContactInactiveInterruption: Contact id: 12462, Contact terminated remotely
28959171: Jun 17 17:45:22.156 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl.ConsultCallObserver OrigCall=CallID:12462 MediaId:291788/1 Task:26000017560, ConsultEvent= CallObservationEndedEv
28959172: Jun 17 17:45:22.156 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100658-CONSULT_CALL_OBS:5454] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12462 MediaId:291788/1 Task:26000017560, ConsultCallObserver():Received msg from original call Interrupted 
28959173: Jun 17 17:45:22.158 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100641-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl  Got ConnDisconnectedEv 5454:Internal:1, CallCtlConnDisconnectedEv 5454:Internal:1,  events on the AddressCallObserver.
28959174: Jun 17 17:45:22.158 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100642-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl  Got TermConnDroppedEv IVR__614008, CallCtlTermConnDroppedEv IVR__614008, ConnDisconnectedEv 614008:Internal:1, CallCtlConnDisconnectedEv 614008:Internal:1, CallInvalidEv,  events on the AddressCallObserver.
28959175: Jun 17 17:45:22.158 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560, released TP[type=Cisco CTI Port,id=5,implId=614008,active=false,state=IDLE] from 6150, and releasing udpPort 24818
28959176: Jun 17 17:45:22.159 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100643-CALL_EVENT_LOG:614008] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl  Got CallObservationEndedEv,  events on the AddressCallObserver.
28959177: Jun 17 17:45:22.159 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614008-57-730-TERM_CONN_EV:614008] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12462 MediaId:291788/1 Task:26000017560 com.cisco.jtapi.TermObservationEndedEvImpl received
28959178: Jun 17 17:45:22.159 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-24-TASK:0x60db8c898_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl Consult call drop failed for: 66154/6exception: Did not meet pre-conditions -- call must be ACTIVE and at least one TerminalConnection must be Active
28959179: Jun 17 17:45:22.357 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7301-NOTIFY_IDLE] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IDLE MDC::abort: return without waiting
28959180: Jun 17 17:45:22.358 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7301-NOTIFY_IDLE] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=1,state=IDLE MediaManager resetted.
28959181: Jun 17 17:45:22.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959182: Jun 17 17:45:22.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959183: Jun 17 17:45:22.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959184: Jun 17 17:45:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28959185: Jun 17 17:45:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406816 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28959186: Jun 17 17:45:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517976-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28959187: Jun 17 17:45:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28959188: Jun 17 17:45:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533571 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28959189: Jun 17 17:45:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523823-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28959190: Jun 17 17:45:23.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959191: Jun 17 17:45:23.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959192: Jun 17 17:45:23.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959193: Jun 17 17:45:24.156 GMT+300 %MIVR-LIB_EVENT-5-TOO_LONG_IN_QUEUE: [MIVR_CONTACT_MGR_CLOCK-9-0-FINAL_EVENT_12462] com.cisco.manager.impl.ManagerManagerImpl.EventLoggerImpl Event queue time exceeded: Event=com.cisco.call.CallEvent[CALL_DISCONNECTED,state=CALL_DISCONNECTED,isRemote=true,task=AppTask[id=0x60db8c898,time=1560782613349,state=ABORTED,exception=com.cisco.contact.ContactInactiveException: Contact id: 12462, Channel id: 5, Contact is in Terminated/Connected state,active=false,aborting=com.cisco.contact.ContactInactiveException: Contact id: 12462, Channel id: 5, Contact is in Terminated/Connected state,app=App[name=NTC_ST_Main,type=Cisco Script Application,id=0,desc=NTC_ST_Main,enabled=true,max=10,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2018-06-01 17:27:16.0,recordId=197,desc=NTC_ST_Main,name=NTC_ST_Main,type=Cisco Script Application,id=0,enabled=true,sessions=10,script=SCRIPT[NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef],defaultScript=,vars=null,defaultVars=null]]],trigger=ContactApplicationTrigger[time=1560782613349,locale=ru_RU,cfg=JTAPITriggerConfig[schema=ApplicationTriggerConfig,time=2016-07-29 16:37:15.0,recordId=90,desc=Cisco JTAPI Trigger,name=6150,type=Cisco JTAPI Trigger,appName=NTC_ST_Main,enabled=true,sessions=10,idleTimeout=5000,locale=ru_RU,parms={},taskGroups=[],controlClass=class com.cisco.call.CallControlChannel,controlGroupId=2,contactGroups=[GroupInfo[class=com.cisco.dialog.DialogChannel,id=0]],dn=6150,redirectCSS=default,cmDeviceName=NTC_ST_Main,cmDeviceInvalid=false,cmDescription=NTC_ST_Main,cmDevicePoolUUID={1B1B9EB6-7803-11D3-BDF0-00108302EAD1},cmDevicePoolName=Default,cmCallingSearchSpaceUUID={64880b65-1d01-a383-2219-d5121c7f195b},cmCallingSearchSpaceName=Generated_CSS_I_E,cmLocationUUID={29C5C1C4-8871-4D1E-8394-0B9181E8C54D},cmLocationName=Hub_None,cmPartitionUUID={F3DB8B90-D7BA-4E3E-8D84-440C7DBFE77C},cmPartitionName=Internal,cmVoiceMailProfileUUID=,cmVoiceMailProfileName=None,cmCallPickUpGroupUUID=,cmCallPickUpGroupName=,cmDisplay=,cmExternalPhNumMask=,cmFwdBusyVM=false,cmFwdBusyDest=,cmFwdBusyCSSUUID=,cmFwdBusyCSSName=None,cmAlertingNameAscii=,cmPresenceGroupUUID=ad243d17-98b4-4118-8feb-5ff2e1b781ac,cmPresenceGroupName=Standard Presence group,campaignID=-1],contact=JTAPICallContact[id=12462,implId=291788/1,state=STATE_ABANDONED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008]],task=com.cisco.wfframework.engine.core.WFEngineWorkflowDebugTask@1bffea4,default=null],isRemote=true,contactImplId=291788/1,lastContactImplId=291788/1,session=Session[id=001-0xab5d08a94,parent=null,active=true,state=SESSION_IN_USE,time=1560782613327],lastSession=Session[id=001-0xab5d08a94,parent=null,active=true,state=SESSION_IN_USE,time=1560782613327],contactSeqNum=0,lastContactSeqNum=0] on JTAPICallContact[id=12462,implId=291788/1,state=STATE_ABANDONED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017560,session=46000016020,seq num=0,cn=6150,dn=6150,cgn=983472464177,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473CC012156D800000000,DestProtocolCallRef=null,TP=614008] at Mon Jun 17 17:45:22 GMT+03:00 2019,Queue Time=2000
28959194: Jun 17 17:45:24.156 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_CONTACT_MGR_CLOCK-9-0-FINAL_EVENT_12462] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11123 : ContactTerminated received for App FW contact 12462, iefSourceContact is 17069004 [291788/1] (9431)
28959195: Jun 17 17:45:24.157 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionTerminatedMsg (Rsrc:null ID:291788/1 Type:IAQ Cause:INVALID Abort Exception:null)
28959196: Jun 17 17:45:24.157 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28959197: Jun 17 17:45:24.157 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_TERMINATED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - Get Property : 1
28959198: Jun 17 17:45:24.157 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.removeContactResourceTuple(291788/1) removing resource 614008
28959199: Jun 17 17:45:24.157 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_TERMINATED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - IVR OB Call. Found "OBIVRCALL" in the contact context : false
28959200: Jun 17 17:45:24.157 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.removeContactFromCTIPort, port: 614008
28959201: Jun 17 17:45:24.157 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291788/1) returns 17069004 [291788/1]
28959202: Jun 17 17:45:24.157 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17069004[291788/1] (9431) .removeConnectedResource(614008)
28959203: Jun 17 17:45:24.157 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17069004[291788/1] (9431) .dequeueAll(CALLER_DROPPED)
28959204: Jun 17 17:45:24.157 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireRsrcDisconnectedEventReqMsg Contact12462
28959205: Jun 17 17:45:24.157 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactRsrcDisconnectedEvent Resource 614008 contact type IAQ session 46000016020 session seq num 0
28959206: Jun 17 17:45:24.157 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CTIPort rsrc is null in CTIPort 0 .processSessionTerminatedMsg() for App FW contact 12462, iefSourceContact is 17069004 [291788/1] (9431)
28959207: Jun 17 17:45:24.157 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CTIPort rsrc is null in ICDContactAdapter 0 .cancelSessionForContact(17069004 [291788/1])
28959208: Jun 17 17:45:24.157 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-5] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=1
28959209: Jun 17 17:45:24.157 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-5] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28959210: Jun 17 17:45:24.157 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-5] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_CONNECTION_CLEARED_EVENT: Socket:Socket: null monitoredDeviceDN:614008, connectionCallID: 17069004, monitoredDeviceDN: 614008, releasingDeviceID: 614008, releasingDeviceType: 73 } to outboundQ
28959211: Jun 17 17:45:24.158 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_CONNECTION_CLEARED_EVENT }
28959212: Jun 17 17:45:24.158 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDisconnectedEventReqMsg Contact12462
28959213: Jun 17 17:45:24.158 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator ContactEventsGenerator: session is null in RsrcMgr.cleanup  and App FW contact 12462, so not removing mapping ID
28959214: Jun 17 17:45:24.158 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_CONNECTION_CLEARED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, connectionCallID: 17069004, releasingDeviceType: 73, localConnectionState: 65535, eventCause: 28, monitoredDeviceDN: 614008, releasingDeviceID: 614008, remasks: [] to various sockets } 
28959215: Jun 17 17:45:24.158 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.removeRmCmContact(291788/1)
28959216: Jun 17 17:45:24.158 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDisconnectedEvent contact type IAQ, session 46000016020, session seq num 0, rejReason 1, abortReason null
28959217: Jun 17 17:45:24.158 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.DequeueContactReqMsg Contact12462
28959218: Jun 17 17:45:24.158 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17069004[291788/1] (9431) .setIaqState(NOT_IN_QUEUE) from NOT_IN_QUEUE
28959219: Jun 17 17:45:24.158 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17069004[291788/1] (9431) .setIaqState(NOT_IN_QUEUE) from NOT_IN_QUEUE
28959220: Jun 17 17:45:24.158 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291788/1] 17069004 ContactEventsGenerator: Posting the ContactDequeuedAllEvent reason code CALLER_DROPPED contact type IAQ session 46000016020 session seq num 0
28959221: Jun 17 17:45:24.158 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.CallContact conferenceQueued flag is: false call contact: 291788/1
28959222: Jun 17 17:45:24.158 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517977-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CONNECTION_CLEARED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28959223: Jun 17 17:45:24.158 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-0] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=1
28959224: Jun 17 17:45:24.158 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-0] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28959225: Jun 17 17:45:24.158 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-0] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_CLEARED_EVENT: Socket:Socket: null monitoredDeviceDN:, connectionCallID: 17069004, localConnectionState: 0, eventCause: 65535, connectionDeviceID:  } to outboundQ
28959226: Jun 17 17:45:24.158 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523824-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CONNECTION_CLEARED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28959227: Jun 17 17:45:24.159 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_CLEARED_EVENT }
28959228: Jun 17 17:45:24.159 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_CLEARED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, ConnectionCallID: 17069004, localConnectionState: 0, eventCause: 65535, connectionDeviceID: , remasks: [] to various sockets } 
28959229: Jun 17 17:45:24.159 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-0] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 983472464177
28959230: Jun 17 17:45:24.159 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-0] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 983472464177
28959231: Jun 17 17:45:24.159 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-0] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 983472464177
28959232: Jun 17 17:45:24.159 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-0] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 983472464177:false
28959233: Jun 17 17:45:24.159 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-0] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 6150:true
28959234: Jun 17 17:45:24.159 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-0] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {END_CALL_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069004 } to outboundQ
28959235: Jun 17 17:45:24.159 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517978-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CLEARED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28959236: Jun 17 17:45:24.159 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { END_CALL_EVENT }
28959237: Jun 17 17:45:24.159 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=END_CALL_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, connectionCallID: 17069004, connectionDeviceID:  to various sockets } 
28959238: Jun 17 17:45:24.160 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517979-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { END_CALL_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069004 } 
28959239: Jun 17 17:45:24.160 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523825-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CLEARED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28959240: Jun 17 17:45:24.160 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523825-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { END_CALL_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069004 } 
28959241: Jun 17 17:45:24.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959242: Jun 17 17:45:24.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959243: Jun 17 17:45:24.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959244: Jun 17 17:45:25.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959245: Jun 17 17:45:25.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959246: Jun 17 17:45:25.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959247: Jun 17 17:45:26.460 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959248: Jun 17 17:45:26.461 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959249: Jun 17 17:45:26.461 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959250: Jun 17 17:45:27.461 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959251: Jun 17 17:45:27.461 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959252: Jun 17 17:45:27.461 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959253: Jun 17 17:45:28.117 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28959254: Jun 17 17:45:28.117 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28959255: Jun 17 17:45:28.117 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959256: Jun 17 17:45:28.117 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959257: Jun 17 17:45:28.117 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28959258: Jun 17 17:45:28.127 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28959259: Jun 17 17:45:28.127 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959260: Jun 17 17:45:28.127 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959261: Jun 17 17:45:28.127 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959262: Jun 17 17:45:28.130 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959263: Jun 17 17:45:28.130 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959264: Jun 17 17:45:28.130 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959265: Jun 17 17:45:28.133 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959266: Jun 17 17:45:28.133 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959267: Jun 17 17:45:28.133 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959268: Jun 17 17:45:28.136 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28959269: Jun 17 17:45:28.136 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28959270: Jun 17 17:45:28.461 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959271: Jun 17 17:45:28.461 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959272: Jun 17 17:45:28.461 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959273: Jun 17 17:45:29.461 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959274: Jun 17 17:45:29.461 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959275: Jun 17 17:45:29.461 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959276: Jun 17 17:45:30.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959277: Jun 17 17:45:30.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959278: Jun 17 17:45:30.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959279: Jun 17 17:45:31.466 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959280: Jun 17 17:45:31.466 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959281: Jun 17 17:45:31.466 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959282: Jun 17 17:45:31.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28959283: Jun 17 17:45:31.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28959284: Jun 17 17:45:32.466 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959285: Jun 17 17:45:32.466 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959286: Jun 17 17:45:32.466 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959287: Jun 17 17:45:33.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959288: Jun 17 17:45:33.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959289: Jun 17 17:45:33.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959290: Jun 17 17:45:34.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959291: Jun 17 17:45:34.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959292: Jun 17 17:45:34.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959293: Jun 17 17:45:35.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959294: Jun 17 17:45:35.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959295: Jun 17 17:45:35.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959296: Jun 17 17:45:36.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959297: Jun 17 17:45:36.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959298: Jun 17 17:45:36.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959299: Jun 17 17:45:37.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959300: Jun 17 17:45:37.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959301: Jun 17 17:45:37.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959302: Jun 17 17:45:38.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959303: Jun 17 17:45:38.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959304: Jun 17 17:45:38.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959305: Jun 17 17:45:39.467 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959306: Jun 17 17:45:39.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959307: Jun 17 17:45:39.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959308: Jun 17 17:45:40.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959309: Jun 17 17:45:40.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959310: Jun 17 17:45:40.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959311: Jun 17 17:45:41.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959312: Jun 17 17:45:41.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959313: Jun 17 17:45:41.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959314: Jun 17 17:45:41.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28959315: Jun 17 17:45:41.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28959316: Jun 17 17:45:42.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959317: Jun 17 17:45:42.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959318: Jun 17 17:45:42.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959319: Jun 17 17:45:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28959320: Jun 17 17:45:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406817 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28959321: Jun 17 17:45:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517980-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28959322: Jun 17 17:45:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28959323: Jun 17 17:45:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533572 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28959324: Jun 17 17:45:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523826-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28959325: Jun 17 17:45:43.136 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28959326: Jun 17 17:45:43.137 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28959327: Jun 17 17:45:43.137 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959328: Jun 17 17:45:43.137 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959329: Jun 17 17:45:43.137 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28959330: Jun 17 17:45:43.148 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28959331: Jun 17 17:45:43.148 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959332: Jun 17 17:45:43.148 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959333: Jun 17 17:45:43.148 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959334: Jun 17 17:45:43.152 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959335: Jun 17 17:45:43.152 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959336: Jun 17 17:45:43.152 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959337: Jun 17 17:45:43.156 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959338: Jun 17 17:45:43.156 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959339: Jun 17 17:45:43.156 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959340: Jun 17 17:45:43.159 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28959341: Jun 17 17:45:43.159 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28959342: Jun 17 17:45:43.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959343: Jun 17 17:45:43.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959344: Jun 17 17:45:43.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959345: Jun 17 17:45:44.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959346: Jun 17 17:45:44.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959347: Jun 17 17:45:44.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959348: Jun 17 17:45:45.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959349: Jun 17 17:45:45.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959350: Jun 17 17:45:45.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959351: Jun 17 17:45:46.468 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959352: Jun 17 17:45:46.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959353: Jun 17 17:45:46.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959354: Jun 17 17:45:47.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959355: Jun 17 17:45:47.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959356: Jun 17 17:45:47.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959357: Jun 17 17:45:48.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959358: Jun 17 17:45:48.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959359: Jun 17 17:45:48.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959360: Jun 17 17:45:49.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959361: Jun 17 17:45:49.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959362: Jun 17 17:45:49.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959363: Jun 17 17:45:50.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959364: Jun 17 17:45:50.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959365: Jun 17 17:45:50.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959366: Jun 17 17:45:51.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959367: Jun 17 17:45:51.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959368: Jun 17 17:45:51.470 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959369: Jun 17 17:45:51.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28959370: Jun 17 17:45:51.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28959371: Jun 17 17:45:52.469 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959372: Jun 17 17:45:52.470 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959373: Jun 17 17:45:52.470 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959374: Jun 17 17:45:53.470 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959375: Jun 17 17:45:53.470 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959376: Jun 17 17:45:53.470 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959377: Jun 17 17:45:54.470 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959378: Jun 17 17:45:54.470 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959379: Jun 17 17:45:54.470 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959380: Jun 17 17:45:55.196 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor posting OutboundGetContactsReqMsg for CSQID:3
28959381: Jun 17 17:45:55.196 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor: Thread[Thread-40191,5,MXXX]
28959382: Jun 17 17:45:55.196 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:isRequestingContacts() for CSQ 3 returns true
28959383: Jun 17 17:45:55.197 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNrGetContactsReqSent() for CSQ 3 returns 0
28959384: Jun 17 17:45:55.197 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 nr of contactReqMsg requested 0
28959385: Jun 17 17:45:55.197 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 numContactsToRequest = 0
28959386: Jun 17 17:45:55.281 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.ClusterMsgMgr ClusterMsgMgr.isMaster() returns true
28959387: Jun 17 17:45:55.281 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:we are master and DB Publisher is up
28959388: Jun 17 17:45:55.281 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:OB state: 2 and about to check RmCm state
28959389: Jun 17 17:45:55.281 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:RmCm is up
28959390: Jun 17 17:45:55.282 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: # of campaigns =1
28959391: Jun 17 17:45:55.282 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: ENABLED campaign id=11 startTime=300 currentGMTTime=885 endTime=1080
28959392: Jun 17 17:45:55.282 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28959393: Jun 17 17:45:55.470 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959394: Jun 17 17:45:55.470 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959395: Jun 17 17:45:55.470 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959396: Jun 17 17:45:56.470 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959397: Jun 17 17:45:56.470 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959398: Jun 17 17:45:56.470 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959399: Jun 17 17:45:57.470 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959400: Jun 17 17:45:57.470 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959401: Jun 17 17:45:57.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959402: Jun 17 17:45:58.159 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28959403: Jun 17 17:45:58.160 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28959404: Jun 17 17:45:58.160 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959405: Jun 17 17:45:58.160 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959406: Jun 17 17:45:58.160 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28959407: Jun 17 17:45:58.177 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28959408: Jun 17 17:45:58.177 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959409: Jun 17 17:45:58.177 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959410: Jun 17 17:45:58.177 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959411: Jun 17 17:45:58.182 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959412: Jun 17 17:45:58.182 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959413: Jun 17 17:45:58.182 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959414: Jun 17 17:45:58.186 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959415: Jun 17 17:45:58.186 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959416: Jun 17 17:45:58.186 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959417: Jun 17 17:45:58.189 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28959418: Jun 17 17:45:58.189 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28959419: Jun 17 17:45:58.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959420: Jun 17 17:45:58.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959421: Jun 17 17:45:58.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959422: Jun 17 17:45:59.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959423: Jun 17 17:45:59.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959424: Jun 17 17:45:59.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959425: Jun 17 17:46:00.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959426: Jun 17 17:46:00.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959427: Jun 17 17:46:00.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959428: Jun 17 17:46:01.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959429: Jun 17 17:46:01.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959430: Jun 17 17:46:01.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959431: Jun 17 17:46:01.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28959432: Jun 17 17:46:01.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28959433: Jun 17 17:46:02.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959434: Jun 17 17:46:02.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959435: Jun 17 17:46:02.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959436: Jun 17 17:46:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28959437: Jun 17 17:46:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406818 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28959438: Jun 17 17:46:02.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517981-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28959439: Jun 17 17:46:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28959440: Jun 17 17:46:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533573 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28959441: Jun 17 17:46:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523827-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28959442: Jun 17 17:46:03.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959443: Jun 17 17:46:03.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959444: Jun 17 17:46:03.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959445: Jun 17 17:46:04.471 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959446: Jun 17 17:46:04.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959447: Jun 17 17:46:04.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959448: Jun 17 17:46:05.043 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : Begin logging ewtawt data  
28959449: Jun 17 17:46:05.043 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : End logging ewtawt data  
28959450: Jun 17 17:46:05.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959451: Jun 17 17:46:05.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959452: Jun 17 17:46:05.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959453: Jun 17 17:46:06.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959454: Jun 17 17:46:06.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959455: Jun 17 17:46:06.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959456: Jun 17 17:46:07.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959457: Jun 17 17:46:07.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959458: Jun 17 17:46:07.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959459: Jun 17 17:46:08.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959460: Jun 17 17:46:08.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959461: Jun 17 17:46:08.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959462: Jun 17 17:46:09.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959463: Jun 17 17:46:09.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959464: Jun 17 17:46:09.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959465: Jun 17 17:46:10.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959466: Jun 17 17:46:10.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959467: Jun 17 17:46:10.472 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959468: Jun 17 17:46:10.693 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28959469: Jun 17 17:46:10.694 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.1\.xml
28959470: Jun 17 17:46:10.694 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1442327474.1.xml
28959471: Jun 17 17:46:10.716 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959472: Jun 17 17:46:10.716 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959473: Jun 17 17:46:10.716 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28959474: Jun 17 17:46:11.473 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959475: Jun 17 17:46:11.473 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959476: Jun 17 17:46:11.473 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959477: Jun 17 17:46:11.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28959478: Jun 17 17:46:11.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28959479: Jun 17 17:46:12.473 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959480: Jun 17 17:46:12.473 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959481: Jun 17 17:46:12.473 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959482: Jun 17 17:46:13.190 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28959483: Jun 17 17:46:13.190 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28959484: Jun 17 17:46:13.190 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959485: Jun 17 17:46:13.190 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959486: Jun 17 17:46:13.190 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28959487: Jun 17 17:46:13.200 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28959488: Jun 17 17:46:13.201 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959489: Jun 17 17:46:13.201 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959490: Jun 17 17:46:13.201 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959491: Jun 17 17:46:13.204 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959492: Jun 17 17:46:13.204 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959493: Jun 17 17:46:13.204 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959494: Jun 17 17:46:13.207 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959495: Jun 17 17:46:13.207 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959496: Jun 17 17:46:13.207 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959497: Jun 17 17:46:13.211 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28959498: Jun 17 17:46:13.211 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28959499: Jun 17 17:46:13.473 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959500: Jun 17 17:46:13.473 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959501: Jun 17 17:46:13.473 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959502: Jun 17 17:46:14.473 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959503: Jun 17 17:46:14.473 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959504: Jun 17 17:46:14.473 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959505: Jun 17 17:46:15.473 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959506: Jun 17 17:46:15.474 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959507: Jun 17 17:46:15.474 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959508: Jun 17 17:46:16.473 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959509: Jun 17 17:46:16.474 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959510: Jun 17 17:46:16.474 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959511: Jun 17 17:46:17.474 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959512: Jun 17 17:46:17.474 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959513: Jun 17 17:46:17.474 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959514: Jun 17 17:46:18.474 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959515: Jun 17 17:46:18.474 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959516: Jun 17 17:46:18.474 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959517: Jun 17 17:46:18.932 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Running cleanup in ContactMgr
28959518: Jun 17 17:46:18.932 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Cleanup in ContactMgr complete
28959519: Jun 17 17:46:19.474 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959520: Jun 17 17:46:19.474 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959521: Jun 17 17:46:19.474 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959522: Jun 17 17:46:20.474 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959523: Jun 17 17:46:20.474 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959524: Jun 17 17:46:20.475 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959525: Jun 17 17:46:21.474 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959526: Jun 17 17:46:21.474 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959527: Jun 17 17:46:21.475 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959528: Jun 17 17:46:21.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28959529: Jun 17 17:46:21.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28959530: Jun 17 17:46:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28959531: Jun 17 17:46:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406819 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28959532: Jun 17 17:46:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517982-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28959533: Jun 17 17:46:22.474 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959534: Jun 17 17:46:22.475 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959535: Jun 17 17:46:22.475 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959536: Jun 17 17:46:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28959537: Jun 17 17:46:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533574 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28959538: Jun 17 17:46:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523828-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28959539: Jun 17 17:46:23.475 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959540: Jun 17 17:46:23.475 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959541: Jun 17 17:46:23.475 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959542: Jun 17 17:46:23.933 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(253088/1) returns 17030304 [253088/1]
28959543: Jun 17 17:46:23.933 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109536/1) returns 16886752 [109536/1]
28959544: Jun 17 17:46:23.933 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109541/1) returns 16886757 [109541/1]
28959545: Jun 17 17:46:23.933 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109543/1) returns 16886759 [109543/1]
28959546: Jun 17 17:46:23.933 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109555/1) returns 16886771 [109555/1]
28959547: Jun 17 17:46:24.475 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959548: Jun 17 17:46:24.475 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959549: Jun 17 17:46:24.475 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959550: Jun 17 17:46:25.475 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959551: Jun 17 17:46:25.475 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959552: Jun 17 17:46:25.475 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959553: Jun 17 17:46:26.475 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959554: Jun 17 17:46:26.475 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959555: Jun 17 17:46:26.475 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959556: Jun 17 17:46:27.475 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959557: Jun 17 17:46:27.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959558: Jun 17 17:46:27.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959559: Jun 17 17:46:28.211 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28959560: Jun 17 17:46:28.211 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28959561: Jun 17 17:46:28.211 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959562: Jun 17 17:46:28.211 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959563: Jun 17 17:46:28.211 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28959564: Jun 17 17:46:28.221 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28959565: Jun 17 17:46:28.222 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959566: Jun 17 17:46:28.222 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959567: Jun 17 17:46:28.222 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959568: Jun 17 17:46:28.225 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959569: Jun 17 17:46:28.225 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959570: Jun 17 17:46:28.225 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959571: Jun 17 17:46:28.229 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959572: Jun 17 17:46:28.229 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959573: Jun 17 17:46:28.229 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959574: Jun 17 17:46:28.232 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28959575: Jun 17 17:46:28.232 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28959576: Jun 17 17:46:28.475 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959577: Jun 17 17:46:28.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959578: Jun 17 17:46:28.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959579: Jun 17 17:46:29.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959580: Jun 17 17:46:29.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959581: Jun 17 17:46:29.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959582: Jun 17 17:46:30.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959583: Jun 17 17:46:30.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959584: Jun 17 17:46:30.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959585: Jun 17 17:46:31.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959586: Jun 17 17:46:31.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959587: Jun 17 17:46:31.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959588: Jun 17 17:46:31.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28959589: Jun 17 17:46:31.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28959590: Jun 17 17:46:32.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959591: Jun 17 17:46:32.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959592: Jun 17 17:46:32.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959593: Jun 17 17:46:33.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959594: Jun 17 17:46:33.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959595: Jun 17 17:46:33.477 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959596: Jun 17 17:46:34.476 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959597: Jun 17 17:46:34.477 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959598: Jun 17 17:46:34.477 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959599: Jun 17 17:46:35.477 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959600: Jun 17 17:46:35.477 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959601: Jun 17 17:46:35.477 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959602: Jun 17 17:46:36.477 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959603: Jun 17 17:46:36.477 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959604: Jun 17 17:46:36.477 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959605: Jun 17 17:46:37.477 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959606: Jun 17 17:46:37.477 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959607: Jun 17 17:46:37.477 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959608: Jun 17 17:46:38.477 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959609: Jun 17 17:46:38.477 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959610: Jun 17 17:46:38.477 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959611: Jun 17 17:46:39.477 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959612: Jun 17 17:46:39.478 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959613: Jun 17 17:46:39.478 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959614: Jun 17 17:46:40.478 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959615: Jun 17 17:46:40.478 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959616: Jun 17 17:46:40.478 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959617: Jun 17 17:46:41.478 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959618: Jun 17 17:46:41.478 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959619: Jun 17 17:46:41.478 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959620: Jun 17 17:46:41.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28959621: Jun 17 17:46:41.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28959622: Jun 17 17:46:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28959623: Jun 17 17:46:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406820 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28959624: Jun 17 17:46:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517983-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28959625: Jun 17 17:46:42.478 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959626: Jun 17 17:46:42.478 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959627: Jun 17 17:46:42.478 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959628: Jun 17 17:46:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28959629: Jun 17 17:46:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533575 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28959630: Jun 17 17:46:42.963 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523829-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28959631: Jun 17 17:46:43.232 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28959632: Jun 17 17:46:43.232 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28959633: Jun 17 17:46:43.232 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959634: Jun 17 17:46:43.232 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959635: Jun 17 17:46:43.232 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28959636: Jun 17 17:46:43.249 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28959637: Jun 17 17:46:43.249 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959638: Jun 17 17:46:43.249 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959639: Jun 17 17:46:43.249 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959640: Jun 17 17:46:43.253 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959641: Jun 17 17:46:43.253 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959642: Jun 17 17:46:43.253 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959643: Jun 17 17:46:43.256 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959644: Jun 17 17:46:43.256 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959645: Jun 17 17:46:43.256 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959646: Jun 17 17:46:43.259 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28959647: Jun 17 17:46:43.259 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28959648: Jun 17 17:46:43.478 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959649: Jun 17 17:46:43.478 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959650: Jun 17 17:46:43.478 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959651: Jun 17 17:46:44.478 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959652: Jun 17 17:46:44.478 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959653: Jun 17 17:46:44.478 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959654: Jun 17 17:46:45.478 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959655: Jun 17 17:46:45.479 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959656: Jun 17 17:46:45.479 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959657: Jun 17 17:46:46.479 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959658: Jun 17 17:46:46.479 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959659: Jun 17 17:46:46.479 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959660: Jun 17 17:46:47.479 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959661: Jun 17 17:46:47.479 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959662: Jun 17 17:46:47.479 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959663: Jun 17 17:46:48.479 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959664: Jun 17 17:46:48.479 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959665: Jun 17 17:46:48.479 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959666: Jun 17 17:46:49.479 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959667: Jun 17 17:46:49.479 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959668: Jun 17 17:46:49.479 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959669: Jun 17 17:46:50.479 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959670: Jun 17 17:46:50.479 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959671: Jun 17 17:46:50.480 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959672: Jun 17 17:46:51.479 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959673: Jun 17 17:46:51.480 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959674: Jun 17 17:46:51.480 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959675: Jun 17 17:46:51.535 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28959676: Jun 17 17:46:51.535 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28959677: Jun 17 17:46:52.480 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959678: Jun 17 17:46:52.480 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959679: Jun 17 17:46:52.480 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959680: Jun 17 17:46:53.480 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959681: Jun 17 17:46:53.480 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959682: Jun 17 17:46:53.480 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959683: Jun 17 17:46:54.480 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959684: Jun 17 17:46:54.480 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959685: Jun 17 17:46:54.480 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959686: Jun 17 17:46:55.197 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor posting OutboundGetContactsReqMsg for CSQID:3
28959687: Jun 17 17:46:55.197 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor: Thread[Thread-40191,5,MXXX]
28959688: Jun 17 17:46:55.197 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:isRequestingContacts() for CSQ 3 returns true
28959689: Jun 17 17:46:55.197 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNrGetContactsReqSent() for CSQ 3 returns 0
28959690: Jun 17 17:46:55.197 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 nr of contactReqMsg requested 0
28959691: Jun 17 17:46:55.197 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 numContactsToRequest = 0
28959692: Jun 17 17:46:55.282 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.ClusterMsgMgr ClusterMsgMgr.isMaster() returns true
28959693: Jun 17 17:46:55.282 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:we are master and DB Publisher is up
28959694: Jun 17 17:46:55.282 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:OB state: 2 and about to check RmCm state
28959695: Jun 17 17:46:55.282 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:RmCm is up
28959696: Jun 17 17:46:55.282 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: # of campaigns =1
28959697: Jun 17 17:46:55.282 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: ENABLED campaign id=11 startTime=300 currentGMTTime=886 endTime=1080
28959698: Jun 17 17:46:55.282 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28959699: Jun 17 17:46:55.480 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959700: Jun 17 17:46:55.480 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959701: Jun 17 17:46:55.480 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959702: Jun 17 17:46:56.480 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959703: Jun 17 17:46:56.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959704: Jun 17 17:46:56.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959705: Jun 17 17:46:57.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959706: Jun 17 17:46:57.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959707: Jun 17 17:46:57.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959708: Jun 17 17:46:58.260 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28959709: Jun 17 17:46:58.260 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28959710: Jun 17 17:46:58.260 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959711: Jun 17 17:46:58.260 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959712: Jun 17 17:46:58.260 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28959713: Jun 17 17:46:58.272 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28959714: Jun 17 17:46:58.272 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959715: Jun 17 17:46:58.272 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959716: Jun 17 17:46:58.273 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959717: Jun 17 17:46:58.278 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959718: Jun 17 17:46:58.278 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959719: Jun 17 17:46:58.278 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959720: Jun 17 17:46:58.282 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959721: Jun 17 17:46:58.282 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959722: Jun 17 17:46:58.282 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959723: Jun 17 17:46:58.285 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28959724: Jun 17 17:46:58.285 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28959725: Jun 17 17:46:58.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959726: Jun 17 17:46:58.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959727: Jun 17 17:46:58.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959728: Jun 17 17:46:59.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959729: Jun 17 17:46:59.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959730: Jun 17 17:46:59.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959731: Jun 17 17:47:00.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959732: Jun 17 17:47:00.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959733: Jun 17 17:47:00.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959734: Jun 17 17:47:01.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959735: Jun 17 17:47:01.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959736: Jun 17 17:47:01.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959737: Jun 17 17:47:01.535 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28959738: Jun 17 17:47:01.535 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28959739: Jun 17 17:47:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28959740: Jun 17 17:47:02.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406821 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28959741: Jun 17 17:47:02.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517984-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28959742: Jun 17 17:47:02.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959743: Jun 17 17:47:02.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959744: Jun 17 17:47:02.482 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959745: Jun 17 17:47:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28959746: Jun 17 17:47:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533576 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28959747: Jun 17 17:47:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523830-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28959748: Jun 17 17:47:03.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959749: Jun 17 17:47:03.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959750: Jun 17 17:47:03.482 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959751: Jun 17 17:47:04.481 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959752: Jun 17 17:47:04.482 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959753: Jun 17 17:47:04.482 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959754: Jun 17 17:47:05.043 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : Begin logging ewtawt data  
28959755: Jun 17 17:47:05.043 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : End logging ewtawt data  
28959756: Jun 17 17:47:05.482 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959757: Jun 17 17:47:05.482 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959758: Jun 17 17:47:05.482 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959759: Jun 17 17:47:06.482 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959760: Jun 17 17:47:06.482 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959761: Jun 17 17:47:06.482 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959762: Jun 17 17:47:07.482 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959763: Jun 17 17:47:07.482 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959764: Jun 17 17:47:07.482 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959765: Jun 17 17:47:08.482 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959766: Jun 17 17:47:08.482 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959767: Jun 17 17:47:08.482 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959768: Jun 17 17:47:09.483 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959769: Jun 17 17:47:09.483 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959770: Jun 17 17:47:09.483 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959771: Jun 17 17:47:10.483 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959772: Jun 17 17:47:10.483 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959773: Jun 17 17:47:10.483 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959774: Jun 17 17:47:10.721 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28959775: Jun 17 17:47:10.722 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.1\.xml
28959776: Jun 17 17:47:10.722 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1442327474.1.xml
28959777: Jun 17 17:47:10.747 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959778: Jun 17 17:47:10.747 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959779: Jun 17 17:47:10.747 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28959780: Jun 17 17:47:11.483 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959781: Jun 17 17:47:11.483 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959782: Jun 17 17:47:11.483 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959783: Jun 17 17:47:11.535 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28959784: Jun 17 17:47:11.536 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28959785: Jun 17 17:47:12.483 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959786: Jun 17 17:47:12.483 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959787: Jun 17 17:47:12.483 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959788: Jun 17 17:47:13.285 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28959789: Jun 17 17:47:13.310 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28959790: Jun 17 17:47:13.310 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959791: Jun 17 17:47:13.310 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959792: Jun 17 17:47:13.310 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28959793: Jun 17 17:47:13.326 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28959794: Jun 17 17:47:13.326 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959795: Jun 17 17:47:13.326 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959796: Jun 17 17:47:13.326 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959797: Jun 17 17:47:13.331 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959798: Jun 17 17:47:13.331 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959799: Jun 17 17:47:13.331 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959800: Jun 17 17:47:13.335 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959801: Jun 17 17:47:13.335 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959802: Jun 17 17:47:13.335 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959803: Jun 17 17:47:13.338 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28959804: Jun 17 17:47:13.338 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28959805: Jun 17 17:47:13.483 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959806: Jun 17 17:47:13.483 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959807: Jun 17 17:47:13.483 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959808: Jun 17 17:47:14.483 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959809: Jun 17 17:47:14.483 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959810: Jun 17 17:47:14.484 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959811: Jun 17 17:47:15.484 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959812: Jun 17 17:47:15.484 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959813: Jun 17 17:47:15.484 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959814: Jun 17 17:47:16.484 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959815: Jun 17 17:47:16.484 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959816: Jun 17 17:47:16.484 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959817: Jun 17 17:47:17.484 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959818: Jun 17 17:47:17.484 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959819: Jun 17 17:47:17.484 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959820: Jun 17 17:47:18.484 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959821: Jun 17 17:47:18.484 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959822: Jun 17 17:47:18.484 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959823: Jun 17 17:47:19.484 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959824: Jun 17 17:47:19.484 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959825: Jun 17 17:47:19.484 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959826: Jun 17 17:47:20.485 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959827: Jun 17 17:47:20.485 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959828: Jun 17 17:47:20.485 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959829: Jun 17 17:47:21.485 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959830: Jun 17 17:47:21.485 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959831: Jun 17 17:47:21.485 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959832: Jun 17 17:47:21.536 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28959833: Jun 17 17:47:21.536 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28959834: Jun 17 17:47:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28959835: Jun 17 17:47:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406822 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28959836: Jun 17 17:47:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517985-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28959837: Jun 17 17:47:22.485 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959838: Jun 17 17:47:22.485 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959839: Jun 17 17:47:22.485 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959840: Jun 17 17:47:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28959841: Jun 17 17:47:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533577 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28959842: Jun 17 17:47:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523831-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28959843: Jun 17 17:47:23.485 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959844: Jun 17 17:47:23.485 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959845: Jun 17 17:47:23.485 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959846: Jun 17 17:47:23.933 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Running cleanup in ContactMgr
28959847: Jun 17 17:47:23.933 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Cleanup in ContactMgr complete
28959848: Jun 17 17:47:24.485 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959849: Jun 17 17:47:24.485 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959850: Jun 17 17:47:24.485 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959851: Jun 17 17:47:25.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959852: Jun 17 17:47:25.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959853: Jun 17 17:47:25.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959854: Jun 17 17:47:26.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959855: Jun 17 17:47:26.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959856: Jun 17 17:47:26.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959857: Jun 17 17:47:27.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959858: Jun 17 17:47:27.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959859: Jun 17 17:47:27.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959860: Jun 17 17:47:28.339 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28959861: Jun 17 17:47:28.339 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28959862: Jun 17 17:47:28.339 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959863: Jun 17 17:47:28.339 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959864: Jun 17 17:47:28.339 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28959865: Jun 17 17:47:28.373 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28959866: Jun 17 17:47:28.373 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959867: Jun 17 17:47:28.373 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959868: Jun 17 17:47:28.373 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959869: Jun 17 17:47:28.378 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959870: Jun 17 17:47:28.378 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959871: Jun 17 17:47:28.378 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959872: Jun 17 17:47:28.382 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959873: Jun 17 17:47:28.382 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959874: Jun 17 17:47:28.382 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959875: Jun 17 17:47:28.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28959876: Jun 17 17:47:28.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28959877: Jun 17 17:47:28.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959878: Jun 17 17:47:28.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959879: Jun 17 17:47:28.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959880: Jun 17 17:47:28.934 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(253088/1) returns 17030304 [253088/1]
28959881: Jun 17 17:47:28.934 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109536/1) returns 16886752 [109536/1]
28959882: Jun 17 17:47:28.934 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109541/1) returns 16886757 [109541/1]
28959883: Jun 17 17:47:28.934 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109543/1) returns 16886759 [109543/1]
28959884: Jun 17 17:47:28.934 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109555/1) returns 16886771 [109555/1]
28959885: Jun 17 17:47:29.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959886: Jun 17 17:47:29.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959887: Jun 17 17:47:29.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959888: Jun 17 17:47:30.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959889: Jun 17 17:47:30.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959890: Jun 17 17:47:30.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959891: Jun 17 17:47:31.486 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959892: Jun 17 17:47:31.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959893: Jun 17 17:47:31.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959894: Jun 17 17:47:31.536 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28959895: Jun 17 17:47:31.536 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28959896: Jun 17 17:47:32.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959897: Jun 17 17:47:32.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959898: Jun 17 17:47:32.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959899: Jun 17 17:47:33.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959900: Jun 17 17:47:33.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959901: Jun 17 17:47:33.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959902: Jun 17 17:47:34.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959903: Jun 17 17:47:34.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959904: Jun 17 17:47:34.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959905: Jun 17 17:47:35.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959906: Jun 17 17:47:35.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959907: Jun 17 17:47:35.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959908: Jun 17 17:47:36.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959909: Jun 17 17:47:36.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959910: Jun 17 17:47:36.488 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959911: Jun 17 17:47:37.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959912: Jun 17 17:47:37.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959913: Jun 17 17:47:37.487 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959914: Jun 17 17:47:38.488 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959915: Jun 17 17:47:38.488 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959916: Jun 17 17:47:38.488 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959917: Jun 17 17:47:39.488 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959918: Jun 17 17:47:39.488 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959919: Jun 17 17:47:39.488 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959920: Jun 17 17:47:40.488 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959921: Jun 17 17:47:40.488 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959922: Jun 17 17:47:40.488 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959923: Jun 17 17:47:41.488 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959924: Jun 17 17:47:41.488 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959925: Jun 17 17:47:41.488 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959926: Jun 17 17:47:41.537 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28959927: Jun 17 17:47:41.537 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28959928: Jun 17 17:47:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28959929: Jun 17 17:47:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406823 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28959930: Jun 17 17:47:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517986-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28959931: Jun 17 17:47:42.488 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959932: Jun 17 17:47:42.488 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959933: Jun 17 17:47:42.488 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959934: Jun 17 17:47:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28959935: Jun 17 17:47:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533578 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28959936: Jun 17 17:47:42.963 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523832-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28959937: Jun 17 17:47:43.124 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_RECOVERY_0_-44-0-RUN] com.cisco.wf.subsystems.jtapi.RecoveryThread Running CTI Port recovery 'MIVR_SS_TEL_RECOVERY_0_-44-0' @ 1560782863124
28959938: Jun 17 17:47:43.125 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_RECOVERY_0_-44-0-RUN] com.cisco.wf.subsystems.jtapi.RecoveryThread ... CTI Port recovery 'MIVR_SS_TEL_RECOVERY_0_-44-0' @ 1560782863124 done.
28959939: Jun 17 17:47:43.385 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28959940: Jun 17 17:47:43.386 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28959941: Jun 17 17:47:43.386 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959942: Jun 17 17:47:43.386 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959943: Jun 17 17:47:43.386 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28959944: Jun 17 17:47:43.403 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28959945: Jun 17 17:47:43.403 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959946: Jun 17 17:47:43.403 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959947: Jun 17 17:47:43.403 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959948: Jun 17 17:47:43.407 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959949: Jun 17 17:47:43.407 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959950: Jun 17 17:47:43.407 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959951: Jun 17 17:47:43.410 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28959952: Jun 17 17:47:43.410 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28959953: Jun 17 17:47:43.410 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28959954: Jun 17 17:47:43.413 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28959955: Jun 17 17:47:43.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28959956: Jun 17 17:47:43.488 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959957: Jun 17 17:47:43.488 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959958: Jun 17 17:47:43.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959959: Jun 17 17:47:44.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959960: Jun 17 17:47:44.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959961: Jun 17 17:47:44.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959962: Jun 17 17:47:45.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959963: Jun 17 17:47:45.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959964: Jun 17 17:47:45.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959965: Jun 17 17:47:46.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959966: Jun 17 17:47:46.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959967: Jun 17 17:47:46.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959968: Jun 17 17:47:47.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959969: Jun 17 17:47:47.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959970: Jun 17 17:47:47.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959971: Jun 17 17:47:48.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959972: Jun 17 17:47:48.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959973: Jun 17 17:47:48.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959974: Jun 17 17:47:49.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959975: Jun 17 17:47:49.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959976: Jun 17 17:47:49.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959977: Jun 17 17:47:50.489 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959978: Jun 17 17:47:50.490 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959979: Jun 17 17:47:50.490 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959980: Jun 17 17:47:51.490 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959981: Jun 17 17:47:51.490 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959982: Jun 17 17:47:51.490 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959983: Jun 17 17:47:51.537 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28959984: Jun 17 17:47:51.537 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28959985: Jun 17 17:47:52.490 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959986: Jun 17 17:47:52.490 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959987: Jun 17 17:47:52.490 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959988: Jun 17 17:47:53.490 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959989: Jun 17 17:47:53.490 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959990: Jun 17 17:47:53.490 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959991: Jun 17 17:47:54.490 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28959992: Jun 17 17:47:54.490 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28959993: Jun 17 17:47:54.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28959994: Jun 17 17:47:55.197 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor posting OutboundGetContactsReqMsg for CSQID:3
28959995: Jun 17 17:47:55.197 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor: Thread[Thread-40191,5,MXXX]
28959996: Jun 17 17:47:55.198 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:isRequestingContacts() for CSQ 3 returns true
28959997: Jun 17 17:47:55.198 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNrGetContactsReqSent() for CSQ 3 returns 0
28959998: Jun 17 17:47:55.198 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 nr of contactReqMsg requested 0
28959999: Jun 17 17:47:55.198 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 numContactsToRequest = 0
28960000: Jun 17 17:47:55.283 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.ClusterMsgMgr ClusterMsgMgr.isMaster() returns true
28960001: Jun 17 17:47:55.283 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:we are master and DB Publisher is up
28960002: Jun 17 17:47:55.283 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:OB state: 2 and about to check RmCm state
28960003: Jun 17 17:47:55.283 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:RmCm is up
28960004: Jun 17 17:47:55.283 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: # of campaigns =1
28960005: Jun 17 17:47:55.283 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: ENABLED campaign id=11 startTime=300 currentGMTTime=887 endTime=1080
28960006: Jun 17 17:47:55.283 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28960007: Jun 17 17:47:55.490 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960008: Jun 17 17:47:55.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960009: Jun 17 17:47:55.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960010: Jun 17 17:47:56.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960011: Jun 17 17:47:56.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960012: Jun 17 17:47:56.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960013: Jun 17 17:47:57.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960014: Jun 17 17:47:57.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960015: Jun 17 17:47:57.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960016: Jun 17 17:47:58.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28960017: Jun 17 17:47:58.414 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28960018: Jun 17 17:47:58.414 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960019: Jun 17 17:47:58.414 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960020: Jun 17 17:47:58.414 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28960021: Jun 17 17:47:58.429 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28960022: Jun 17 17:47:58.429 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960023: Jun 17 17:47:58.429 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960024: Jun 17 17:47:58.429 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960025: Jun 17 17:47:58.433 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960026: Jun 17 17:47:58.433 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960027: Jun 17 17:47:58.434 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960028: Jun 17 17:47:58.437 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960029: Jun 17 17:47:58.437 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960030: Jun 17 17:47:58.437 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960031: Jun 17 17:47:58.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28960032: Jun 17 17:47:58.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28960033: Jun 17 17:47:58.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960034: Jun 17 17:47:58.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960035: Jun 17 17:47:58.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960036: Jun 17 17:47:59.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960037: Jun 17 17:47:59.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960038: Jun 17 17:47:59.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960039: Jun 17 17:48:00.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960040: Jun 17 17:48:00.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960041: Jun 17 17:48:00.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960042: Jun 17 17:48:01.491 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960043: Jun 17 17:48:01.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960044: Jun 17 17:48:01.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960045: Jun 17 17:48:01.538 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28960046: Jun 17 17:48:01.538 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28960047: Jun 17 17:48:02.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28960048: Jun 17 17:48:02.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406824 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28960049: Jun 17 17:48:02.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517987-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28960050: Jun 17 17:48:02.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960051: Jun 17 17:48:02.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960052: Jun 17 17:48:02.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960053: Jun 17 17:48:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28960054: Jun 17 17:48:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533579 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28960055: Jun 17 17:48:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523833-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28960056: Jun 17 17:48:03.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960057: Jun 17 17:48:03.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960058: Jun 17 17:48:03.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960059: Jun 17 17:48:04.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960060: Jun 17 17:48:04.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960061: Jun 17 17:48:04.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960062: Jun 17 17:48:05.043 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : Begin logging ewtawt data  
28960063: Jun 17 17:48:05.043 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : End logging ewtawt data  
28960064: Jun 17 17:48:05.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960065: Jun 17 17:48:05.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960066: Jun 17 17:48:05.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960067: Jun 17 17:48:06.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960068: Jun 17 17:48:06.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960069: Jun 17 17:48:06.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960070: Jun 17 17:48:07.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960071: Jun 17 17:48:07.492 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960072: Jun 17 17:48:07.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960073: Jun 17 17:48:08.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960074: Jun 17 17:48:08.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960075: Jun 17 17:48:08.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960076: Jun 17 17:48:09.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960077: Jun 17 17:48:09.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960078: Jun 17 17:48:09.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960079: Jun 17 17:48:10.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960080: Jun 17 17:48:10.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960081: Jun 17 17:48:10.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960082: Jun 17 17:48:10.752 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28960083: Jun 17 17:48:10.752 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.1\.xml
28960084: Jun 17 17:48:10.752 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1442327474.1.xml
28960085: Jun 17 17:48:10.775 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960086: Jun 17 17:48:10.775 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960087: Jun 17 17:48:10.775 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28960088: Jun 17 17:48:11.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960089: Jun 17 17:48:11.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960090: Jun 17 17:48:11.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960091: Jun 17 17:48:11.539 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28960092: Jun 17 17:48:11.539 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28960093: Jun 17 17:48:12.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960094: Jun 17 17:48:12.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960095: Jun 17 17:48:12.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960096: Jun 17 17:48:13.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28960097: Jun 17 17:48:13.441 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28960098: Jun 17 17:48:13.441 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960099: Jun 17 17:48:13.441 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960100: Jun 17 17:48:13.442 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28960101: Jun 17 17:48:13.453 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28960102: Jun 17 17:48:13.453 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960103: Jun 17 17:48:13.453 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960104: Jun 17 17:48:13.453 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960105: Jun 17 17:48:13.457 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960106: Jun 17 17:48:13.457 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960107: Jun 17 17:48:13.457 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960108: Jun 17 17:48:13.460 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960109: Jun 17 17:48:13.460 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960110: Jun 17 17:48:13.460 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960111: Jun 17 17:48:13.463 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28960112: Jun 17 17:48:13.463 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28960113: Jun 17 17:48:13.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960114: Jun 17 17:48:13.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960115: Jun 17 17:48:13.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960116: Jun 17 17:48:14.493 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960117: Jun 17 17:48:14.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960118: Jun 17 17:48:14.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960119: Jun 17 17:48:15.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960120: Jun 17 17:48:15.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960121: Jun 17 17:48:15.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960122: Jun 17 17:48:16.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960123: Jun 17 17:48:16.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960124: Jun 17 17:48:16.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960125: Jun 17 17:48:17.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960126: Jun 17 17:48:17.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960127: Jun 17 17:48:17.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960128: Jun 17 17:48:18.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960129: Jun 17 17:48:18.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960130: Jun 17 17:48:18.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960131: Jun 17 17:48:19.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960132: Jun 17 17:48:19.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960133: Jun 17 17:48:19.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960134: Jun 17 17:48:20.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960135: Jun 17 17:48:20.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960136: Jun 17 17:48:20.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960137: Jun 17 17:48:21.494 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960138: Jun 17 17:48:21.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960139: Jun 17 17:48:21.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960140: Jun 17 17:48:21.539 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28960141: Jun 17 17:48:21.539 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28960142: Jun 17 17:48:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28960143: Jun 17 17:48:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406825 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28960144: Jun 17 17:48:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517988-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28960145: Jun 17 17:48:22.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960146: Jun 17 17:48:22.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960147: Jun 17 17:48:22.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960148: Jun 17 17:48:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28960149: Jun 17 17:48:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533580 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28960150: Jun 17 17:48:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523834-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28960151: Jun 17 17:48:23.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960152: Jun 17 17:48:23.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960153: Jun 17 17:48:23.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960154: Jun 17 17:48:24.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960155: Jun 17 17:48:24.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960156: Jun 17 17:48:24.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960157: Jun 17 17:48:25.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960158: Jun 17 17:48:25.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960159: Jun 17 17:48:25.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960160: Jun 17 17:48:26.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960161: Jun 17 17:48:26.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960162: Jun 17 17:48:26.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960163: Jun 17 17:48:27.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960164: Jun 17 17:48:27.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960165: Jun 17 17:48:27.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960166: Jun 17 17:48:28.463 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28960167: Jun 17 17:48:28.463 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28960168: Jun 17 17:48:28.463 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960169: Jun 17 17:48:28.463 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960170: Jun 17 17:48:28.464 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28960171: Jun 17 17:48:28.482 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28960172: Jun 17 17:48:28.482 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960173: Jun 17 17:48:28.482 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960174: Jun 17 17:48:28.482 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960175: Jun 17 17:48:28.487 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960176: Jun 17 17:48:28.487 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960177: Jun 17 17:48:28.487 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960178: Jun 17 17:48:28.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960179: Jun 17 17:48:28.495 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960180: Jun 17 17:48:28.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960181: Jun 17 17:48:28.500 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960182: Jun 17 17:48:28.500 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960183: Jun 17 17:48:28.500 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960184: Jun 17 17:48:28.526 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28960185: Jun 17 17:48:28.526 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28960186: Jun 17 17:48:28.934 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Running cleanup in ContactMgr
28960187: Jun 17 17:48:28.934 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Cleanup in ContactMgr complete
28960188: Jun 17 17:48:29.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960189: Jun 17 17:48:29.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960190: Jun 17 17:48:29.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960191: Jun 17 17:48:30.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960192: Jun 17 17:48:30.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960193: Jun 17 17:48:30.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960194: Jun 17 17:48:31.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960195: Jun 17 17:48:31.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960196: Jun 17 17:48:31.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960197: Jun 17 17:48:31.539 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28960198: Jun 17 17:48:31.539 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28960199: Jun 17 17:48:32.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960200: Jun 17 17:48:32.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960201: Jun 17 17:48:32.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960202: Jun 17 17:48:33.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960203: Jun 17 17:48:33.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960204: Jun 17 17:48:33.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960205: Jun 17 17:48:33.934 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(253088/1) returns 17030304 [253088/1]
28960206: Jun 17 17:48:33.935 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109536/1) returns 16886752 [109536/1]
28960207: Jun 17 17:48:33.935 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109541/1) returns 16886757 [109541/1]
28960208: Jun 17 17:48:33.935 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109543/1) returns 16886759 [109543/1]
28960209: Jun 17 17:48:33.935 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109555/1) returns 16886771 [109555/1]
28960210: Jun 17 17:48:34.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960211: Jun 17 17:48:34.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960212: Jun 17 17:48:34.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960213: Jun 17 17:48:35.496 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960214: Jun 17 17:48:35.497 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960215: Jun 17 17:48:35.497 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960216: Jun 17 17:48:36.497 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960217: Jun 17 17:48:36.497 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960218: Jun 17 17:48:36.497 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960219: Jun 17 17:48:37.497 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960220: Jun 17 17:48:37.497 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960221: Jun 17 17:48:37.497 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960222: Jun 17 17:48:38.497 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960223: Jun 17 17:48:38.497 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960224: Jun 17 17:48:38.497 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960225: Jun 17 17:48:39.497 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960226: Jun 17 17:48:39.497 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960227: Jun 17 17:48:39.497 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960228: Jun 17 17:48:40.497 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960229: Jun 17 17:48:40.498 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960230: Jun 17 17:48:40.498 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960231: Jun 17 17:48:41.498 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960232: Jun 17 17:48:41.498 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960233: Jun 17 17:48:41.498 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960234: Jun 17 17:48:41.540 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28960235: Jun 17 17:48:41.540 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28960236: Jun 17 17:48:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28960237: Jun 17 17:48:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406826 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28960238: Jun 17 17:48:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517989-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28960239: Jun 17 17:48:42.498 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960240: Jun 17 17:48:42.498 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960241: Jun 17 17:48:42.498 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960242: Jun 17 17:48:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28960243: Jun 17 17:48:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533581 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28960244: Jun 17 17:48:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523835-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28960245: Jun 17 17:48:43.498 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960246: Jun 17 17:48:43.498 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960247: Jun 17 17:48:43.498 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960248: Jun 17 17:48:43.526 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28960249: Jun 17 17:48:43.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28960250: Jun 17 17:48:43.527 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960251: Jun 17 17:48:43.527 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960252: Jun 17 17:48:43.527 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28960253: Jun 17 17:48:43.540 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28960254: Jun 17 17:48:43.541 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960255: Jun 17 17:48:43.541 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960256: Jun 17 17:48:43.541 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960257: Jun 17 17:48:43.547 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960258: Jun 17 17:48:43.547 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960259: Jun 17 17:48:43.547 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960260: Jun 17 17:48:43.551 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960261: Jun 17 17:48:43.551 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960262: Jun 17 17:48:43.551 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960263: Jun 17 17:48:43.554 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28960264: Jun 17 17:48:43.554 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28960265: Jun 17 17:48:44.498 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960266: Jun 17 17:48:44.498 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960267: Jun 17 17:48:44.498 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960268: Jun 17 17:48:45.498 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960269: Jun 17 17:48:45.498 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960270: Jun 17 17:48:45.498 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960271: Jun 17 17:48:46.498 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960272: Jun 17 17:48:46.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960273: Jun 17 17:48:46.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960274: Jun 17 17:48:47.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960275: Jun 17 17:48:47.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960276: Jun 17 17:48:47.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960277: Jun 17 17:48:48.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960278: Jun 17 17:48:48.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960279: Jun 17 17:48:48.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960280: Jun 17 17:48:49.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960281: Jun 17 17:48:49.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960282: Jun 17 17:48:49.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960283: Jun 17 17:48:50.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960284: Jun 17 17:48:50.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960285: Jun 17 17:48:50.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960286: Jun 17 17:48:51.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960287: Jun 17 17:48:51.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960288: Jun 17 17:48:51.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960289: Jun 17 17:48:51.540 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28960290: Jun 17 17:48:51.540 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28960291: Jun 17 17:48:52.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960292: Jun 17 17:48:52.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960293: Jun 17 17:48:52.499 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960294: Jun 17 17:48:53.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960295: Jun 17 17:48:53.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960296: Jun 17 17:48:53.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960297: Jun 17 17:48:54.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960298: Jun 17 17:48:54.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960299: Jun 17 17:48:54.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960300: Jun 17 17:48:55.198 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor posting OutboundGetContactsReqMsg for CSQID:3
28960301: Jun 17 17:48:55.198 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor: Thread[Thread-40191,5,MXXX]
28960302: Jun 17 17:48:55.198 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:isRequestingContacts() for CSQ 3 returns true
28960303: Jun 17 17:48:55.198 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNrGetContactsReqSent() for CSQ 3 returns 0
28960304: Jun 17 17:48:55.198 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 nr of contactReqMsg requested 0
28960305: Jun 17 17:48:55.198 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 numContactsToRequest = 0
28960306: Jun 17 17:48:55.283 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.ClusterMsgMgr ClusterMsgMgr.isMaster() returns true
28960307: Jun 17 17:48:55.284 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:we are master and DB Publisher is up
28960308: Jun 17 17:48:55.284 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:OB state: 2 and about to check RmCm state
28960309: Jun 17 17:48:55.284 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:RmCm is up
28960310: Jun 17 17:48:55.284 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: # of campaigns =1
28960311: Jun 17 17:48:55.284 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: ENABLED campaign id=11 startTime=300 currentGMTTime=888 endTime=1080
28960312: Jun 17 17:48:55.284 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28960313: Jun 17 17:48:55.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960314: Jun 17 17:48:55.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960315: Jun 17 17:48:55.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960316: Jun 17 17:48:56.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960317: Jun 17 17:48:56.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960318: Jun 17 17:48:56.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960319: Jun 17 17:48:57.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960320: Jun 17 17:48:57.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960321: Jun 17 17:48:57.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960322: Jun 17 17:48:58.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960323: Jun 17 17:48:58.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960324: Jun 17 17:48:58.501 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960325: Jun 17 17:48:58.554 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28960326: Jun 17 17:48:58.555 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28960327: Jun 17 17:48:58.555 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960328: Jun 17 17:48:58.555 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960329: Jun 17 17:48:58.555 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28960330: Jun 17 17:48:58.579 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28960331: Jun 17 17:48:58.580 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960332: Jun 17 17:48:58.580 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960333: Jun 17 17:48:58.580 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960334: Jun 17 17:48:58.584 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960335: Jun 17 17:48:58.584 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960336: Jun 17 17:48:58.584 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960337: Jun 17 17:48:58.588 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960338: Jun 17 17:48:58.588 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960339: Jun 17 17:48:58.588 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960340: Jun 17 17:48:58.591 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28960341: Jun 17 17:48:58.591 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28960342: Jun 17 17:48:59.500 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960343: Jun 17 17:48:59.501 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960344: Jun 17 17:48:59.501 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960345: Jun 17 17:49:00.501 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960346: Jun 17 17:49:00.501 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960347: Jun 17 17:49:00.501 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960348: Jun 17 17:49:01.501 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960349: Jun 17 17:49:01.501 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960350: Jun 17 17:49:01.501 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960351: Jun 17 17:49:01.540 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28960352: Jun 17 17:49:01.540 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28960353: Jun 17 17:49:02.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28960354: Jun 17 17:49:02.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406827 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28960355: Jun 17 17:49:02.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517990-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28960356: Jun 17 17:49:02.501 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960357: Jun 17 17:49:02.501 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960358: Jun 17 17:49:02.501 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960359: Jun 17 17:49:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28960360: Jun 17 17:49:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533582 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28960361: Jun 17 17:49:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523836-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28960362: Jun 17 17:49:03.501 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960363: Jun 17 17:49:03.501 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960364: Jun 17 17:49:03.501 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960365: Jun 17 17:49:04.501 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960366: Jun 17 17:49:04.501 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960367: Jun 17 17:49:04.502 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960368: Jun 17 17:49:05.044 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : Begin logging ewtawt data  
28960369: Jun 17 17:49:05.044 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : End logging ewtawt data  
28960370: Jun 17 17:49:05.501 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960371: Jun 17 17:49:05.502 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960372: Jun 17 17:49:05.502 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960373: Jun 17 17:49:06.502 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960374: Jun 17 17:49:06.502 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960375: Jun 17 17:49:06.502 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960376: Jun 17 17:49:07.502 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960377: Jun 17 17:49:07.502 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960378: Jun 17 17:49:07.502 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960379: Jun 17 17:49:08.502 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960380: Jun 17 17:49:08.502 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960381: Jun 17 17:49:08.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960382: Jun 17 17:49:09.502 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960383: Jun 17 17:49:09.502 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960384: Jun 17 17:49:09.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960385: Jun 17 17:49:10.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960386: Jun 17 17:49:10.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960387: Jun 17 17:49:10.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960388: Jun 17 17:49:10.781 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28960389: Jun 17 17:49:10.781 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.1\.xml
28960390: Jun 17 17:49:10.781 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1442327474.1.xml
28960391: Jun 17 17:49:10.808 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960392: Jun 17 17:49:10.808 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960393: Jun 17 17:49:10.808 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28960394: Jun 17 17:49:11.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960395: Jun 17 17:49:11.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960396: Jun 17 17:49:11.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960397: Jun 17 17:49:11.541 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28960398: Jun 17 17:49:11.541 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28960399: Jun 17 17:49:12.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960400: Jun 17 17:49:12.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960401: Jun 17 17:49:12.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960402: Jun 17 17:49:13.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960403: Jun 17 17:49:13.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960404: Jun 17 17:49:13.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960405: Jun 17 17:49:13.592 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28960406: Jun 17 17:49:13.592 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28960407: Jun 17 17:49:13.592 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960408: Jun 17 17:49:13.592 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960409: Jun 17 17:49:13.592 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28960410: Jun 17 17:49:13.607 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28960411: Jun 17 17:49:13.607 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960412: Jun 17 17:49:13.607 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960413: Jun 17 17:49:13.607 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960414: Jun 17 17:49:13.612 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960415: Jun 17 17:49:13.612 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960416: Jun 17 17:49:13.612 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960417: Jun 17 17:49:13.616 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960418: Jun 17 17:49:13.616 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960419: Jun 17 17:49:13.616 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960420: Jun 17 17:49:13.619 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28960421: Jun 17 17:49:13.619 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28960422: Jun 17 17:49:14.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960423: Jun 17 17:49:14.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960424: Jun 17 17:49:14.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960425: Jun 17 17:49:15.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960426: Jun 17 17:49:15.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960427: Jun 17 17:49:15.504 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960428: Jun 17 17:49:16.503 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960429: Jun 17 17:49:16.504 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960430: Jun 17 17:49:16.504 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960431: Jun 17 17:49:17.504 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960432: Jun 17 17:49:17.504 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960433: Jun 17 17:49:17.504 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960434: Jun 17 17:49:18.504 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960435: Jun 17 17:49:18.504 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960436: Jun 17 17:49:18.504 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960437: Jun 17 17:49:19.504 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960438: Jun 17 17:49:19.504 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960439: Jun 17 17:49:19.504 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960440: Jun 17 17:49:20.504 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960441: Jun 17 17:49:20.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960442: Jun 17 17:49:20.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960443: Jun 17 17:49:21.504 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960444: Jun 17 17:49:21.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960445: Jun 17 17:49:21.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960446: Jun 17 17:49:21.541 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28960447: Jun 17 17:49:21.541 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28960448: Jun 17 17:49:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28960449: Jun 17 17:49:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406828 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28960450: Jun 17 17:49:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517991-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28960451: Jun 17 17:49:22.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960452: Jun 17 17:49:22.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960453: Jun 17 17:49:22.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960454: Jun 17 17:49:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28960455: Jun 17 17:49:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533583 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28960456: Jun 17 17:49:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523837-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28960457: Jun 17 17:49:23.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960458: Jun 17 17:49:23.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960459: Jun 17 17:49:23.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960460: Jun 17 17:49:24.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960461: Jun 17 17:49:24.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960462: Jun 17 17:49:24.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960463: Jun 17 17:49:25.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960464: Jun 17 17:49:25.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960465: Jun 17 17:49:25.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960466: Jun 17 17:49:26.505 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960467: Jun 17 17:49:26.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960468: Jun 17 17:49:26.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960469: Jun 17 17:49:27.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960470: Jun 17 17:49:27.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960471: Jun 17 17:49:27.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960472: Jun 17 17:49:28.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960473: Jun 17 17:49:28.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960474: Jun 17 17:49:28.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960475: Jun 17 17:49:28.620 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28960476: Jun 17 17:49:28.620 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28960477: Jun 17 17:49:28.620 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960478: Jun 17 17:49:28.620 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960479: Jun 17 17:49:28.620 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28960480: Jun 17 17:49:28.638 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28960481: Jun 17 17:49:28.638 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960482: Jun 17 17:49:28.638 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960483: Jun 17 17:49:28.638 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960484: Jun 17 17:49:28.645 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960485: Jun 17 17:49:28.645 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960486: Jun 17 17:49:28.645 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960487: Jun 17 17:49:28.649 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960488: Jun 17 17:49:28.649 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960489: Jun 17 17:49:28.649 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960490: Jun 17 17:49:28.652 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28960491: Jun 17 17:49:28.652 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28960492: Jun 17 17:49:29.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960493: Jun 17 17:49:29.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960494: Jun 17 17:49:29.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960495: Jun 17 17:49:29.547 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPMonitor-1241-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Expected Five minute timeout reached for socket SimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000] - SocketTimeoutException
28960496: Jun 17 17:49:29.547 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPMonitor-1241-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor *********SimpleServerMonitor:run - Start while loopSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28960497: Jun 17 17:49:29.548 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPMonitor-1241-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Opened a new socketSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28960498: Jun 17 17:49:29.549 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPMonitor-1241-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Got i/p streamSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28960499: Jun 17 17:49:29.549 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPMonitor-1241-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Before entering read while loopSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28960500: Jun 17 17:49:30.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960501: Jun 17 17:49:30.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960502: Jun 17 17:49:30.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960503: Jun 17 17:49:31.010 GMT+300 %MIVR-SS_MRCP_ASR-7-UNK: [MIVR_SS_MRCP_ASR_MRCPMonitor-1349-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Expected Five minute timeout reached for socket SimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000] - SocketTimeoutException
28960504: Jun 17 17:49:31.010 GMT+300 %MIVR-SS_MRCP_ASR-7-UNK: [MIVR_SS_MRCP_ASR_MRCPMonitor-1349-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor *********SimpleServerMonitor:run - Start while loopSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28960505: Jun 17 17:49:31.011 GMT+300 %MIVR-SS_MRCP_ASR-7-UNK: [MIVR_SS_MRCP_ASR_MRCPMonitor-1349-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Opened a new socketSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28960506: Jun 17 17:49:31.011 GMT+300 %MIVR-SS_MRCP_ASR-7-UNK: [MIVR_SS_MRCP_ASR_MRCPMonitor-1349-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Got i/p streamSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28960507: Jun 17 17:49:31.011 GMT+300 %MIVR-SS_MRCP_ASR-7-UNK: [MIVR_SS_MRCP_ASR_MRCPMonitor-1349-0-Host:192.168.204.63Port:8000] com.cisco.wf.mrcp.MRCPProviderManager.SimpleServerMonitor SimpleServerMonitor:run - Before entering read while loopSimpleMRCPMonitor[MRCPHost=192.168.204.63 Port=8000]
28960508: Jun 17 17:49:31.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960509: Jun 17 17:49:31.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960510: Jun 17 17:49:31.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960511: Jun 17 17:49:31.542 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28960512: Jun 17 17:49:31.542 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28960513: Jun 17 17:49:32.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960514: Jun 17 17:49:32.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960515: Jun 17 17:49:32.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960516: Jun 17 17:49:33.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960517: Jun 17 17:49:33.506 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960518: Jun 17 17:49:33.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960519: Jun 17 17:49:33.935 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Running cleanup in ContactMgr
28960520: Jun 17 17:49:33.935 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Cleanup in ContactMgr complete
28960521: Jun 17 17:49:34.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960522: Jun 17 17:49:34.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960523: Jun 17 17:49:34.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960524: Jun 17 17:49:35.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960525: Jun 17 17:49:35.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960526: Jun 17 17:49:35.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960527: Jun 17 17:49:36.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960528: Jun 17 17:49:36.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960529: Jun 17 17:49:36.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960530: Jun 17 17:49:37.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960531: Jun 17 17:49:37.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960532: Jun 17 17:49:37.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960533: Jun 17 17:49:38.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960534: Jun 17 17:49:38.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960535: Jun 17 17:49:38.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960536: Jun 17 17:49:38.935 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(253088/1) returns 17030304 [253088/1]
28960537: Jun 17 17:49:38.936 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109536/1) returns 16886752 [109536/1]
28960538: Jun 17 17:49:38.936 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109541/1) returns 16886757 [109541/1]
28960539: Jun 17 17:49:38.936 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109543/1) returns 16886759 [109543/1]
28960540: Jun 17 17:49:38.936 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109555/1) returns 16886771 [109555/1]
28960541: Jun 17 17:49:39.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960542: Jun 17 17:49:39.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960543: Jun 17 17:49:39.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960544: Jun 17 17:49:40.507 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960545: Jun 17 17:49:40.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960546: Jun 17 17:49:40.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960547: Jun 17 17:49:41.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960548: Jun 17 17:49:41.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960549: Jun 17 17:49:41.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960550: Jun 17 17:49:41.542 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28960551: Jun 17 17:49:41.542 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28960552: Jun 17 17:49:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28960553: Jun 17 17:49:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406829 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28960554: Jun 17 17:49:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517992-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28960555: Jun 17 17:49:42.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960556: Jun 17 17:49:42.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960557: Jun 17 17:49:42.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960558: Jun 17 17:49:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28960559: Jun 17 17:49:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533584 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28960560: Jun 17 17:49:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523838-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28960561: Jun 17 17:49:43.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960562: Jun 17 17:49:43.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960563: Jun 17 17:49:43.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960564: Jun 17 17:49:43.652 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28960565: Jun 17 17:49:43.652 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28960566: Jun 17 17:49:43.652 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960567: Jun 17 17:49:43.652 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960568: Jun 17 17:49:43.653 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28960569: Jun 17 17:49:43.665 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28960570: Jun 17 17:49:43.665 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960571: Jun 17 17:49:43.665 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960572: Jun 17 17:49:43.665 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960573: Jun 17 17:49:43.668 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960574: Jun 17 17:49:43.668 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960575: Jun 17 17:49:43.668 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960576: Jun 17 17:49:43.672 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960577: Jun 17 17:49:43.672 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960578: Jun 17 17:49:43.672 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960579: Jun 17 17:49:43.675 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28960580: Jun 17 17:49:43.675 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28960581: Jun 17 17:49:44.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960582: Jun 17 17:49:44.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960583: Jun 17 17:49:44.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960584: Jun 17 17:49:45.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960585: Jun 17 17:49:45.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960586: Jun 17 17:49:45.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960587: Jun 17 17:49:45.584 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7326-ROUTE_CALL_EV] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl Route Connection=[614047:Internal:1/(P1-cti_manager_new_1) GCID=(1,291795)->ACTIVE]->OFFERED, reason=1, Event= CallCtlConnOfferedEv 614047:Internal:1, cause=100, metacode=129, isMaster=true
28960588: Jun 17 17:49:45.584 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7326-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Just before getUniqueID
28960589: Jun 17 17:49:45.584 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7326-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Originator Protocol Call Ref = 00000000000473D30121572C00000000
28960590: Jun 17 17:49:45.584 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7326-ROUTE_CALL_EV] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact -1[null] .setAppContact(12464) from null
28960591: Jun 17 17:49:45.584 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7326-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.CallImpl Call.received() JTAPICallContact[id=12464,implId=291795/1,state=STATE_RECEIVED_IDX,inbound=true,App name=VoiceNavigator,task=null,session=null,seq num=-1,cn=614047,dn=614047,cgn=5475,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=614047,route=RP[num=614047],OrigProtocolCallRef=00000000000473D30121572C00000000,DestProtocolCallRef=null,TP=null
28960592: Jun 17 17:49:45.585 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7326-ROUTE_CALL_EV] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11124 : ContactSessionChanged received for App FW contact 12464, iefSourceContact is 17069011 [291795/1] (9432)
28960593: Jun 17 17:49:45.585 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7326-ROUTE_CALL_EV] com.cisco.wf.subsystems.rmcm.ICDContactAdapter Ignoring contactSessionChanged because either the new or old session is null
28960594: Jun 17 17:49:45.585 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7326-ROUTE_CALL_EV] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=2,state=IN_USE MDC::init
28960595: Jun 17 17:49:45.585 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7326-ROUTE_CALL_EV] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=2,state=IN_USE ::init: create newMediaManagerImpl 
28960596: Jun 17 17:49:45.588 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7326-ROUTE_CALL_EV] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl Route Connection: [614047:Internal:1/(P1-cti_manager_new_1) GCID=(1,291795)->ACTIVE]->OFFERED, CTI Port selected: TP[id=0,implId=614042,state=IN_USE]
28960597: Jun 17 17:49:45.588 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_RECEIVED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - Get Property : 1
28960598: Jun 17 17:49:45.588 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_RECEIVED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - IVR OB Call. Found "OBIVRCALL" in the contact context : false
28960599: Jun 17 17:49:45.603 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Just before getUniqueID
28960600: Jun 17 17:49:45.603 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Originator Protocol Call Ref = 00000000000473D30121572C00000000
28960601: Jun 17 17:49:45.603 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver AddressCallObserver:ConnCreatedEv: Protocol Call Ref = 00000000000473D30121572C00000000
28960602: Jun 17 17:49:45.603 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Set the OrigProtocolCallRef to 00000000000473D30121572C00000000
28960603: Jun 17 17:49:45.603 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver AddressCallObserver:ConnCreatedEv: Protocol Call Ref = null
28960604: Jun 17 17:49:45.603 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Set the OrigProtocolCallRef to null
28960605: Jun 17 17:49:45.603 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Just before getUniqueID
28960606: Jun 17 17:49:45.603 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Originator Protocol Call Ref = 00000000000473D30121572D00000000
28960607: Jun 17 17:49:45.604 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver AddressCallObserver:ConnCreatedEv: Protocol Call Ref = 00000000000473D30121572D00000000
28960608: Jun 17 17:49:45.604 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Set the OrigProtocolCallRef to 00000000000473D30121572D00000000
28960609: Jun 17 17:49:45.604 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100664-CALL_EVENT_LOG:614042] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl  Got ConnInProgressEv 614042:Internal:1, CallCtlConnOfferedEv 614042:Internal:1,  events on the AddressCallObserver.
28960610: Jun 17 17:49:45.604 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7326-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.CallImpl Call.associated() JTAPICallContact[id=12464,implId=291795/1,state=STATE_RECEIVED_IDX,inbound=true,App name=VoiceNavigator,task=null,session=46000016030,seq num=0,cn=614047,dn=614047,cgn=5475,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=614047,route=RP[num=614047],OrigProtocolCallRef=00000000000473D30121572D00000000,DestProtocolCallRef=null,TP=614042]
28960611: Jun 17 17:49:45.604 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7326-ROUTE_CALL_EV] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl Route Connection: [614047:Internal:1/(P1-cti_manager_new_1) GCID=(1,291795)->ACTIVE]->OFFERED has 1 current sessions active.
28960612: Jun 17 17:49:45.604 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100663-CALL_CONN_OFFERED:614042] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID: 12464, MediaID: 291795/1 CallCtlConnOfferedEv received for CTI Port: 614042, lastRedirectedAddress: 614047
28960613: Jun 17 17:49:45.604 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100662-CALL_EVENT_LOG:614042] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl  Got CallActiveEv, ConnCreatedEv 614047:Internal:1, ConnInProgressEv 614047:Internal:1, CallCtlConnOfferedEv 614047:Internal:1, ConnCreatedEv 5475:Internal:1, ConnConnectedEv 5475:Internal:1, CallCtlConnEstablishedEv 5475:Internal:1, ConnCreatedEv 614042:Internal:1,  events on the AddressCallObserver.
28960614: Jun 17 17:49:45.610 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100665-CALL_EVENT_LOG:614042] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12464 MediaId:291795/1 Got CallObservationEndedEv,  events on the AddressCallObserver.
28960615: Jun 17 17:49:45.610 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100666-CONN_DISCONNECTED] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl RP[num=614047], conn=[614047:Internal:1/(P1-cti_manager_new_1) GCID=(1,291795)->ACTIVE]->DISCONNECTED, event=CallCtlConnDisconnectedEv 614047:Internal:1, cause=CAUSE_NORMAL[100], meta=META_CALL_REMOVING_PARTY[131]
28960616: Jun 17 17:49:45.615 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100663-CALL_CONN_OFFERED:614042] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID: 12464, MediaID: 291795/1 Accepting call for CTI Route Point: 614047 on CTI Port: 614042, ciscoCause=0
28960617: Jun 17 17:49:45.616 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614042-1214-22-TERM_CONN_EV:614042] com.cisco.wf.subsystems.jtapi.CallImpl Call.accepted() JTAPICallContact[id=12464,implId=291795/1,state=STATE_ACCEPTED_IDX,inbound=true,App name=VoiceNavigator,task=null,session=46000016030,seq num=0,cn=614047,dn=614047,cgn=5475,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=614047,route=RP[num=614047],OrigProtocolCallRef=00000000000473D30121572D00000000,DestProtocolCallRef=null,TP=614042]
28960618: Jun 17 17:49:45.616 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614042-1214-22-TERM_CONN_EV:614042] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12464 MediaId:291795/1, TerminalConnection to Terminal: test_614042 is RINGING, [614042:Internal:1/(P1-cti_manager_new_1) GCID=(1,291795)->ACTIVE]->ALERTING
28960619: Jun 17 17:49:45.616 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614042-1214-22-TERM_CONN_EV:614042] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12464 MediaId:291795/1 com.cisco.jtapi.CiscoTermInServiceEvImpl received
28960620: Jun 17 17:49:45.616 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614042-1214-22-TERM_CONN_EV:614042] com.cisco.wf.subsystems.jtapi.CallImpl Call.attributed() JTAPICallContact[id=12464,implId=291795/1,state=STATE_ATTRIBUTED_IDX,inbound=true,App name=VoiceNavigator,task=null,session=46000016030,seq num=0,cn=614047,dn=614047,cgn=5475,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=614047,route=RP[num=614047],OrigProtocolCallRef=00000000000473D30121572D00000000,DestProtocolCallRef=null,TP=614042]
28960621: Jun 17 17:49:45.616 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614042-1214-22-TERM_CONN_EV:614042] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12464 MediaId:291795/1 Task:26000017561 associated with Task ID: 26000017561
28960622: Jun 17 17:49:45.617 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11124 : ContactAttributed received for App FW contact 12464, iefSourceContact is 17069011 [291795/1] (9432)
28960623: Jun 17 17:49:45.618 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wf.subsystems.rmcm.ICDContactAdapter check Attrib : isAdapterActive set to true
28960624: Jun 17 17:49:45.618 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wf.subsystems.rmcm.ICDContactAdapter Successfully obtained a CTIPort as handler for SessionMsgs 
28960625: Jun 17 17:49:45.618 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionOfferedMsg (Rsrc:null ID:null Type:IAQ)
28960626: Jun 17 17:49:45.618 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.addResourceToContact(291795/1, 614042)
28960627: Jun 17 17:49:45.618 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.addContactToCTIPort, port: 614042 contact ID: 291795/1
28960628: Jun 17 17:49:45.618 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291795/1) returns null
28960629: Jun 17 17:49:45.618 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CTIPort adding RmCm contact with call ID 291795/1 (17069011) to session 46000016030
28960630: Jun 17 17:49:45.618 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.addRmCmContact(291795/1/17069011, 17069011 [291795/1])
28960631: Jun 17 17:49:45.618 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact Making Monitoring flag=true  old flag value =false
28960632: Jun 17 17:49:45.618 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactCreatedEventReqMsg Contact12464
28960633: Jun 17 17:49:45.618 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291795/1] 17069011 ContactEventsGenerator: Posting the ContactCreatedEvent contact type IAQ session 46000016030 session seq num 0
28960634: Jun 17 17:49:45.618 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactPresentedEventReqMsg Contact12464
28960635: Jun 17 17:49:45.618 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291795/1] 17069011 ContactEventsGenerator: Posting the ContactPresentedEvent Resource 614042 contact type IAQ Secondary call ID 291795/1 session 46000016030 session seq num 0 isRedirectFromWF false
28960636: Jun 17 17:49:45.619 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614042
28960637: Jun 17 17:49:45.619 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614042
28960638: Jun 17 17:49:45.619 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614042
28960639: Jun 17 17:49:45.619 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 614042:false
28960640: Jun 17 17:49:45.619 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-14] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {BEGIN_CALL_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069011, callType: 1, connDeviceID: 614042, ani: 5475, dnis: 614047, dialedNumber: 614047, callerEnteredDigits: null, callVar_1: null, callVar_2: null, callVar_3: null, callVar_4: null, callVar_5: null, callVar_6: null, callVar_7: null, callVar_8: null, callVar_9: null, callVar_10: null, wrapupData:  } to outboundQ
28960641: Jun 17 17:49:45.620 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-14] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5475
28960642: Jun 17 17:49:45.620 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-14] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5475
28960643: Jun 17 17:49:45.620 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-14] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5475
28960644: Jun 17 17:49:45.620 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-14] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 5475:false
28960645: Jun 17 17:49:45.620 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-14] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: got contactPresented from CTI port
28960646: Jun 17 17:49:45.620 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-14] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614042
28960647: Jun 17 17:49:45.620 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-14] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614042
28960648: Jun 17 17:49:45.620 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-14] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614042
28960649: Jun 17 17:49:45.620 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-14] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 614042:false
28960650: Jun 17 17:49:45.620 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-14] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=1
28960651: Jun 17 17:49:45.620 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-14] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28960652: Jun 17 17:49:45.620 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-14] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DELIVERED_EVENT: Socket:Socket: null monitoredDeviceDN:614042, connectionCallID: 17069011, lineType: 3, skillGroupNumber: -1, serviceNumber: 19, alertingDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535, localConnectionState: 2, eventCause: 22, connectionDeviceID: 614042, alertingDeviceID: 614042, callingDeviceID: 5475, calledDeviceID: 614042, lastRedirectDeviceID: null, secondaryCallID: 0, ani: 5475, dnis: 614047, userToUserInfo: null, dialedNumber: 614047, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData: null } to outboundQ
28960653: Jun 17 17:49:45.620 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { BEGIN_CALL_EVENT }
28960654: Jun 17 17:49:45.620 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=BEGIN_CALL_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069011, calledPartyDisposition: 0, connectionDeviceID: 614042, ani: 5475, dnis: 614047, dialedNumber: null, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData:  to various sockets } 
28960655: Jun 17 17:49:45.621 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DELIVERED_EVENT }
28960656: Jun 17 17:49:45.621 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DELIVERED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, connectionCallID: 17069011, lineHandle: 65535, lineType: 3, serviceNumber: 19, serviceID: -1, skillGroupNumber: -1, skillGroupID: -1, skillGroupPriority: 0, alertingDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535, localConnectionState: 2, eventCause: 22, connectionDeviceID: 614042, alertingDeviceID: 614042, callingDeviceID: 5475, calledDeviceID: 614042, lastRedirectDeviceID: null, secondaryConnectionCallID: 0, ani: 5475, dnis: 614047, userToUserInfo: null, dialedNumber: 614047, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData: , remasks: [] to various sockets } 
28960657: Jun 17 17:49:45.621 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523839-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { BEGIN_CALL_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069011 } 
28960658: Jun 17 17:49:45.621 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523839-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DELIVERED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069011 } 
28960659: Jun 17 17:49:45.621 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517993-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { BEGIN_CALL_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069011 } 
28960660: Jun 17 17:49:45.621 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517993-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DELIVERED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069011 } 
28960661: Jun 17 17:49:45.631 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl
28960662: Jun 17 17:49:45.631 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12464 MediaId:291795/1 Task:26000017561 com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl received
28960663: Jun 17 17:49:45.631 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CiscoMediaOpenLogicalChannelEv event received 
28960664: Jun 17 17:49:45.631 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614042-1214-22-TERM_CONN_EV:614042] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12464 MediaId:291795/1 Task:26000017561, TerminalConnection to Terminal: test_614042 is ACTIVE
28960665: Jun 17 17:49:45.631 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614042-1214-22-TERM_CONN_EV:614042] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11124 : ContactAccepted received for App FW contact 12464, iefSourceContact is 17069011 [291795/1] (9432)
28960666: Jun 17 17:49:45.631 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614042-1214-22-TERM_CONN_EV:614042] com.cisco.wf.subsystems.jtapi.CallImpl Call.answered() JTAPICallContact[id=12464,implId=291795/1,state=STATE_ANSWERED_IDX,inbound=true,App name=VoiceNavigator,task=26000017561,session=46000016030,seq num=0,cn=614047,dn=614047,cgn=5475,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=614047,route=RP[num=614047],OrigProtocolCallRef=00000000000473D30121572D00000000,DestProtocolCallRef=null,TP=614042]
28960667: Jun 17 17:49:45.631 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614042-1214-22-OPEN_LOGICAL_CHANNEL:614042] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CiscoMediaOpenLogicalChannelEv Setting IPv4 address  
28960668: Jun 17 17:49:45.653 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionActiveMsg (Rsrc:null ID:291795/1 Type:IAQ)
28960669: Jun 17 17:49:45.653 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291795/1) returns 17069011 [291795/1]
28960670: Jun 17 17:49:45.653 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.removeContactFromCTIPort, port: 614042
28960671: Jun 17 17:49:45.653 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.addResourceToContact(291795/1, 614042)
28960672: Jun 17 17:49:45.653 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.addContactToCTIPort, port: 614042 contact ID: 291795/1
28960673: Jun 17 17:49:45.654 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactConnectedEventReqMsg Contact12464
28960674: Jun 17 17:49:45.654 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614042-1214-22-OPEN_LOGICAL_CHANNEL:614042] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=2,state=IN_USE IPv6 new API setPortForLocalSource 3 args
28960675: Jun 17 17:49:45.654 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614042-1214-22-OPEN_LOGICAL_CHANNEL:614042] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=2,state=IN_USE Local in Prop = com.cisco.wf.subsystems.jtapi.InProp@1f10b3
28960676: Jun 17 17:49:45.655 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291795/1] 17069011 ContactEventsGenerator: Posting the ContactConnectedEvent Resource 614042 contact type IAQ session 46000016030 session seq num 0
28960677: Jun 17 17:49:45.656 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler:got contactConnected from CTI port
28960678: Jun 17 17:49:45.656 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler CRACTIEventHandler: for CallEstablishedEventMsg get EventReasonCode from CallEventData (-1)
28960679: Jun 17 17:49:45.656 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5475
28960680: Jun 17 17:49:45.656 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5475
28960681: Jun 17 17:49:45.656 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5475
28960682: Jun 17 17:49:45.656 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 5475:false
28960683: Jun 17 17:49:45.656 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=1
28960684: Jun 17 17:49:45.656 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28960685: Jun 17 17:49:45.656 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-10] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_ESTABLISHED_EVENT: Socket:Socket: null monitoredDeviceDN:614042, connectionCallID: 17069011, lineType: 3, monitoredDeviceDN: 614042, eventReasonCode: 22, serviceNumber: 19, skillGroupNumber: -1, answeringDeviceID: 614042, callingDeviceID: 5475, calledDeviceID: 614042, lastRedirectDeviceID: null, answeringDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535 } to outboundQ
28960686: Jun 17 17:49:45.656 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_ESTABLISHED_EVENT }
28960687: Jun 17 17:49:45.656 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_ESTABLISHED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, ConnectionCallID: 17069011, lineHandle: 65535, lineType: 3, serviceNumber: 19, serviceID: -1, skillGroupNumber: -1, skillGroupID: -1, skillGroupPriority: 0, answeringDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535, localConnectionState: 3, eventCause: 22, monitoredDeviceDN: 614042, answeringDeviceID: 614042, calledDeviceID: 614042, callingDeviceID: 5475, lastRedirectDeviceID: null, remasks: [] to various sockets } 
28960688: Jun 17 17:49:45.657 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517994-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_ESTABLISHED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069011 } 
28960689: Jun 17 17:49:45.657 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523840-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_ESTABLISHED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069011 } 
28960690: Jun 17 17:49:45.659 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStartedEvImpl
28960691: Jun 17 17:49:45.659 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12464 MediaId:291795/1 Task:26000017561 com.cisco.jtapi.CiscoRTPInputStartedEvImpl received
28960692: Jun 17 17:49:45.715 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStartedEvImpl
28960693: Jun 17 17:49:45.716 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12464 MediaId:291795/1 Task:26000017561 com.cisco.jtapi.CiscoRTPOutputStartedEvImpl received
28960694: Jun 17 17:49:45.716 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=2,state=IN_USE MDC::set: com.cisco.wf.cmt.dialogs.CMTPlayPromptDialogImpl@d52124 enter OK
28960695: Jun 17 17:49:45.719 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wf.cmt.dialogs.CMTDialogImpl init:: flushDTMF=true DTMFBuffer.size=0
28960696: Jun 17 17:49:46.508 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960697: Jun 17 17:49:46.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960698: Jun 17 17:49:46.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960699: Jun 17 17:49:47.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960700: Jun 17 17:49:47.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960701: Jun 17 17:49:47.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960702: Jun 17 17:49:48.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960703: Jun 17 17:49:48.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960704: Jun 17 17:49:48.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960705: Jun 17 17:49:49.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960706: Jun 17 17:49:49.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960707: Jun 17 17:49:49.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960708: Jun 17 17:49:50.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960709: Jun 17 17:49:50.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960710: Jun 17 17:49:50.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960711: Jun 17 17:49:51.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960712: Jun 17 17:49:51.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960713: Jun 17 17:49:51.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960714: Jun 17 17:49:51.542 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28960715: Jun 17 17:49:51.542 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28960716: Jun 17 17:49:52.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960717: Jun 17 17:49:52.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960718: Jun 17 17:49:52.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960719: Jun 17 17:49:52.599 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=2,state=IN_USE MDC::clear com.cisco.wf.cmt.dialogs.CMTPlayPromptDialogImpl@d52124 abortWaiting=false
28960720: Jun 17 17:49:52.599 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=2,state=IN_USE MDC::set: com.cisco.wf.subsystems.voicebrowser.dialog.VoiceBrowserDialogImpl@4cfdf4 enter OK
28960721: Jun 17 17:49:52.599 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VoiceBrowserDialogImpl: Instantiating new WFDTMFDialogServicesAdapterImpl
28960722: Jun 17 17:49:52.599 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Here is the DefaultCompilationConfig set in the JVM ru_RU
28960723: Jun 17 17:49:52.599 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28960724: Jun 17 17:49:52.600 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.default\.xml
28960725: Jun 17 17:49:52.600 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1560726131.default.xml
28960726: Jun 17 17:49:52.645 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 DefaultCompilationConfig will be set to ru_RU
28960727: Jun 17 17:49:52.645 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 DefaultCompilationConfig is now set to JVM ru_RU
28960728: Jun 17 17:49:52.645 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBContext: Constructing
28960729: Jun 17 17:49:52.645 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties::Constructing
28960730: Jun 17 17:49:52.645 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBContext: Dynamic file extensions: [jsp, ircgi, nohead]
28960731: Jun 17 17:49:52.645 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties::Initializing
28960732: Jun 17 17:49:52.645 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Here creating currentPathURI=file:/opt/cisco/uccx/
28960733: Jun 17 17:49:52.645 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Invoke:   http://192.168.204.63/3.xml
28960734: Jun 17 17:49:52.646 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 enterLevel: SESSION_LEVEL
28960735: Jun 17 17:49:52.646 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl WFCallControlImpl.getAai() = null
28960736: Jun 17 17:49:52.646 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl WFCallControlImpl.getOriginator() = 5475
28960737: Jun 17 17:49:52.646 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl WFCallControlImpl.getLocalUri() = 614047
28960738: Jun 17 17:49:52.646 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl WFCallControlImpl.getRemoteUri() = 5475
28960739: Jun 17 17:49:52.646 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl WFCallControlImpl.getProtocolName() = QBE
28960740: Jun 17 17:49:52.646 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl WFCallControlImpl.getProtocolVersion() = Cisco Jtapi version 11.5(1.14900)-10 Release
28960741: Jun 17 17:49:52.646 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=universals, level=0
28960742: Jun 17 17:49:52.646 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=universals, value=none
28960743: Jun 17 17:49:52.646 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBContext::pushLang language = ru_RU
28960744: Jun 17 17:49:52.646 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBContext::pushLang Adding new language : ru_RU
28960745: Jun 17 17:49:52.646 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=bargein, level=0
28960746: Jun 17 17:49:52.646 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties: Mapping key: bargein, to Dialog Services key: barge.in
28960747: Jun 17 17:49:52.646 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=bargein, value=true
28960748: Jun 17 17:49:52.646 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.put(): key=bargein, value=true, level=0
28960749: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=timeout, level=0
28960750: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties: Mapping key: timeout, to Dialog Services key: no.input.timeout
28960751: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=timeout, value=5000
28960752: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.put(): key=timeout, value=5000, level=0
28960753: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=com.cisco.tts.gender, level=0
28960754: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=com.cisco.tts.gender, value=female
28960755: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.put(): key=com.cisco.tts.gender, value=female, level=0
28960756: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=termchar, level=0
28960757: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties: Mapping key: termchar, to Dialog Services key: term.char
28960758: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=termchar, value=#
28960759: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.put(): key=termchar, value=#, level=0
28960760: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=termtimeout, level=0
28960761: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties: Mapping key: termtimeout, to Dialog Services key: term.timeout
28960762: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=termtimeout, value=4000
28960763: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.put(): key=termtimeout, value=4000, level=0
28960764: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VoiceBrowser.invokeApplication(level:0): [URI=http://192.168.204.63/3.xml fragment=null]
28960765: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 enterScope: application
28960766: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 enterLevel: APPLICATION_LEVEL
28960767: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VXMLDocumnet.loadbAndParse() start = 1560782992647
28960768: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VXMLDocumnet.loadAndParse(), req.getMethod() = GET
28960769: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VXMLDocumnet.loadAndParse(), add thread (TimeoutThread_1560782992647_60) to Map
28960770: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VXMLDocumnet.loadbAndParse(): the total number of fetching threads = 0
28960771: Jun 17 17:49:52.647 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VXMLDocumnet.loadbAndParse(): calling aThread (TimeoutThread_1560782992647_60) start().
28960772: Jun 17 17:49:52.648 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VXMLDocumnet.loadbAndParse(): fetching (http://192.168.204.63/3.xml) timeout attribute=0
28960773: Jun 17 17:49:52.649 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VXMLDocumnet.loadbAndParse().aThread.run() thread (TimeoutThread_1560782992647_60) start = 1560782992649 state=STARTED
28960774: Jun 17 17:49:52.649 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 amagniho: VXMLDocumnet.loadAndParse().aThread.run(): to get Doc from DomCache with retry enabled:
28960775: Jun 17 17:49:52.649 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 amagniho: VXMLDocumnet.loadAndParse().aThread.run(): to get Doc from domCache:http://192.168.204.63/3.xml:com.cisco.voicebrowser.VBContext@110fb5
28960776: Jun 17 17:49:52.649 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Browser.fetchVxml(): try to get URLConnection cnt
28960777: Jun 17 17:49:52.649 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Browser.makeRequest(): got encoded uri=http://192.168.204.63/3.xml
28960778: Jun 17 17:49:52.649 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Browser.makeRequest(): got encoded uri ext = xml
28960779: Jun 17 17:49:52.649 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Browser.makeRequest(): Using head command
28960780: Jun 17 17:49:53.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960781: Jun 17 17:49:53.509 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960782: Jun 17 17:49:53.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960783: Jun 17 17:49:53.671 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Browser.makeRequest(): head command, socket return string=HTTP/1.1 200 OK
Content-Length: 1234
Content-Type: text/xml
Last-Modified: Mon, 17 Jun 2019 14:12:11 GMT
Accept-Ranges: byte
28960784: Jun 17 17:49:53.671 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Fetch:    http://192.168.204.63/3.xml
28960785: Jun 17 17:49:53.683 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Browser.fetchVxml(): cnt is HttpURLConnection
28960786: Jun 17 17:49:53.683 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Browser.fetchVxml(): cnt is CachedHttpURLConnection
28960787: Jun 17 17:49:53.683 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Fetch: HTTP 200 OK
28960788: Jun 17 17:49:53.683 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Browser.processHttpResponse() hc is CachedHttpURLConnection
28960789: Jun 17 17:49:53.683 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Fetch: HTTP Response is from Cache
28960790: Jun 17 17:49:53.684 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Browser.fetchVxml(): got doc from new VxmlDocStream(type: 1, cnt: com.cisco.wf.cache.http.CachedHttpURLConnection:http://192.168.204.63/3.xml, cachable: true, isFromCache: true, lastModified: 0)
28960791: Jun 17 17:49:53.684 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Successfully fetched bytes: 0, duration(s): 1.035, URI: http://192.168.204.63/3.xml
28960792: Jun 17 17:49:53.684 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 [Error] 3.xml (line:2 column:6) Document is invalid: no grammar found.
28960793: Jun 17 17:49:53.684 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 [Error] 3.xml (line:2 column:6) Document root element "vxml", must match DOCTYPE root "null".
28960794: Jun 17 17:49:53.686 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 XML DocumentType: name=null public id=null system id=null
28960795: Jun 17 17:49:53.687 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VXMLDocumnet.loadbAndParse().aThread.run() thread (TimeoutThread_1560782992647_60) set VxmlDocument's state to DONE, state=DONE
28960796: Jun 17 17:49:53.687 GMT+300 %MIVR-SS_VB-7-UNK: [TimeoutThread_1560782992647_60] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VXMLDocumnet.loadbAndParse().aThread.run() (done) thread (TimeoutThread_1560782992647_60) end=1560782993687, time=1038
28960797: Jun 17 17:49:53.687 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VXMLDocumnet.loadbAndParse(): after join(), state=DONE time=1560782993687 fetching took=1040
28960798: Jun 17 17:49:53.687 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VXMLDocumnet.loadbAndParse(): fetching (http://192.168.204.63/3.xml) was succesful.
28960799: Jun 17 17:49:53.687 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VXMLDocument.loadbAndParse() end = 1560782993687 time = 1040
28960800: Jun 17 17:49:53.687 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 The language string specified in script or JTAPI trigger = ru-RU
28960801: Jun 17 17:49:53.687 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBContext::pushLang language = ru_RU
28960802: Jun 17 17:49:53.687 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 exitLevel: APPLICATION_LEVEL
28960803: Jun 17 17:49:53.687 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 exitScope: application
28960804: Jun 17 17:49:53.687 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 enterScope: application
28960805: Jun 17 17:49:53.688 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 enterLevel: APPLICATION_LEVEL
28960806: Jun 17 17:49:53.688 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 enterScope: document
28960807: Jun 17 17:49:53.688 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 enterLevel: DOCUMENT_LEVEL
28960808: Jun 17 17:49:53.688 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 traverseDocument: http://192.168.204.63/3.xml base=http://192.168.204.63/3.xml
28960809: Jun 17 17:49:53.688 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 goToLevel:: 0->2
28960810: Jun 17 17:49:53.688 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=universals, level=2
28960811: Jun 17 17:49:53.688 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=universals, value=none
28960812: Jun 17 17:49:53.688 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 enterLevel: DIALOG_LEVEL
28960813: Jun 17 17:49:53.688 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 traverseDialog: id=digits
28960814: Jun 17 17:49:53.688 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 enterScope: dialog
28960815: Jun 17 17:49:53.688 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 goToLevel:: 2->3
28960816: Jun 17 17:49:53.688 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.put(): key=bargein, value=false, level=3
28960817: Jun 17 17:49:53.688 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties: Mapping key: bargein, to Dialog Services key: barge.in
28960818: Jun 17 17:49:53.688 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 enterLevel: FIELD_LEVEL
28960819: Jun 17 17:49:53.688 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 DialogTraverser: traverseDialog(): -- Beginning Select Phase
28960820: Jun 17 17:49:53.688 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 DialogTraverser: selectPhase(): fiv slected = digitfield is defined = false
28960821: Jun 17 17:49:53.688 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 DialogTraverser: traverseDialog(): Selected element = field name = digitfield
28960822: Jun 17 17:49:53.688 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 DialogTraverser: traverseDialog(): -- Beginning Collect Phase
28960823: Jun 17 17:49:53.689 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 goToLevel:: 3->4
28960824: Jun 17 17:49:53.689 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=com.cisco.tts.gender, level=4
28960825: Jun 17 17:49:53.689 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=com.cisco.tts.gender, value=female
28960826: Jun 17 17:49:53.689 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=com.cisco.tts.provider, level=4
28960827: Jun 17 17:49:53.689 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=com.cisco.tts.provider, value=none
28960828: Jun 17 17:49:53.690 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=com.cisco.tts.gender, level=4
28960829: Jun 17 17:49:53.690 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=com.cisco.tts.gender, value=female
28960830: Jun 17 17:49:53.690 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Setting gender as female for prompt = TTS:Dom[<?xml version="1.0" encoding="ISO-8859-1"?>
<speak version="1.0" xmlns="http://www.w3.org/2001/10/synthesis">
    &#1055;&#1086;&#1078;&#1072;&#1083;&#1091;&#1081;&#1089;&#1090;&#1072;, &#1085;&#1072;&#1079;&#1086;&#1074;&#1080;&#1090;&#1077; &#1095;&#1080;&#1089;&#1083;&#1086; &#1086;&#1090; &#1085;&#1091;&#1083;&#1103; &#1076;&#1086; &#1076;&#1077;&#1089;&#1103;&#1090;&#1080;. 
</speak>
]
28960831: Jun 17 17:49:53.690 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: ENTERING appendPrompt(): TTS:Dom[<?xml version="1.0" encoding="ISO-8859-1"?>
<speak version="1.0" xmlns="http://www.w3.org/2001/10/synthesis">
    &#1055;&#1086;&#1078;&#1072;&#1083;&#1091;&#1081;&#1089;&#1090;&#1072;, &#1085;&#1072;&#1079;&#1086;&#1074;&#1080;&#1090;&#1077; &#1095;&#1080;&#1089;&#1083;&#1086; &#1086;&#1090; &#1085;&#1091;&#1083;&#1103; &#1076;&#1086; &#1076;&#1077;&#1089;&#1103;&#1090;&#1080;. 
</speak>
], params: DialogParameters[no.input.timeout=null,barge.in=(java.lang.Boolean)false,com.cisco.tts.gender=(java.lang.String)female,barge.in.type=null]
28960832: Jun 17 17:49:53.690 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.prompt.mrcp.tts.impl.MrcpTTSPromptProviderImpl Entered MRCPTTSPromptProviderImpl.resolve() for: Voice
28960833: Jun 17 17:49:53.690 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wf.subsystems.mrcp.tts.TTSProviderManager TTSProvMgr:getServer - Get server for locale=ru_RU
28960834: Jun 17 17:49:53.690 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wf.subsystems.mrcp.tts.TTSProviderManager TTSProvMgr:getServer - Using locale=ru_RU and configured gender=female
28960835: Jun 17 17:49:53.690 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wf.subsystems.mrcp.tts.TTSProviderManager TTSProvMgr:getServer - Finding valid server
28960836: Jun 17 17:49:53.690 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wf.subsystems.mrcp.tts.TTSProviderManager TTSProvMgr:getServer - using locale=ru_RU and gender=female
28960837: Jun 17 17:49:53.690 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.prompt.mrcp.tts.impl.MrcpTTSPromptProviderImpl got server 192.168.204.63
28960838: Jun 17 17:49:53.690 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.prompt.mrcp.tts.impl.MrcpTTSAsyncPrompt MrcpTTSAsyncPrompt: constructing MrcpAsyncPrompt object, id = 103
28960839: Jun 17 17:49:53.690 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.prompt.mrcp.tts.impl.MrcpTTSAsyncPrompt MrcpTTSAsyncPrompt id = 103: Initializing mrcp client
28960840: Jun 17 17:49:53.690 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.prompt.mrcp.tts.impl.MrcpTTSAsyncPrompt MrcpTTSAsyncPrompt id = 103: mrcp client initialized
28960841: Jun 17 17:49:53.690 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: EXITING appendPrompt()
28960842: Jun 17 17:49:53.692 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Play:     TTS:Dom[<?xml version="1.0" encoding="ISO-8859-1"?>
<speak version="1.0" xmlns="http://www.w3.org/2001/10/synthesis">
    &#1055;&#1086;&#1078;&#1072;&#1083;&#1091;&#1081;&#1089;&#1090;&#1072;, &#1085;&#1072;&#1079;&#1086;&#1074;&#1080;&#1090;&#1077; &#1095;&#1080;&#1089;&#1083;&#1086; &#1086;&#1090; &#1085;&#1091;&#1083;&#1103; &#1076;&#1086; &#1076;&#1077;&#1089;&#1103;&#1090;&#1080;. 
</speak>
]
28960843: Jun 17 17:49:53.692 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_PROMPT_MGR_ASYNC-5-30-RESOLVE_12464] com.cisco.prompt.mrcp.tts.impl.MrcpTTSAsyncPrompt MRCPTTSAsyncPrompt:resolve - Proceeding with TTS request for MRCPAsyncPrompt ID- 103 for Provider=Voice
28960844: Jun 17 17:49:53.692 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 The language string specified in script or JTAPI trigger = ru-RU
28960845: Jun 17 17:49:53.692 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBContext::pushLang language = ru_RU
28960846: Jun 17 17:49:53.692 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=grammarmaxage, level=4
28960847: Jun 17 17:49:53.692 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties: Mapping key: grammarmaxage, to Dialog Services key: grammar.max.age
28960848: Jun 17 17:49:53.692 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=grammarmaxage, value=300
28960849: Jun 17 17:49:53.692 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=grammarmaxstale, level=4
28960850: Jun 17 17:49:53.692 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties: Mapping key: grammarmaxstale, to Dialog Services key: grammar.max.stale
28960851: Jun 17 17:49:53.692 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=grammarmaxstale, value=0
28960852: Jun 17 17:49:53.692 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=fetchtimeout, level=4
28960853: Jun 17 17:49:53.692 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties: Mapping key: fetchtimeout, to Dialog Services key: fetch.timeout
28960854: Jun 17 17:49:53.692 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=fetchtimeout, value=300s
28960855: Jun 17 17:49:53.693 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBGrammaraHandler::addInLineGrammar() grammar =  [grammar: null] Type = 1
28960856: Jun 17 17:49:53.693 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_PROMPT_MGR_ASYNC-5-30-RESOLVE_12464] com.cisco.wf.mrcp.client.impl.MrcpClientImpl MRCPClientImpl.createSession() : callbackHandler id = 103 : Waiting for session set up ...
28960857: Jun 17 17:49:53.694 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBGrammarHandler.addInlineGrammer(): for nonASR, pcdataStr=
 
 
 ноль 
 один 
 два 
 три 
 четыре 
 пять 
 шесть 
 семь 
 восемь 
 девять 
 десять 
 
 
 
28960858: Jun 17 17:49:53.694 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: ENTERING activateGrammar(), GrammarID is: field1@field.grammar, grammar: CiscoRegex[text=ноль 
 один 
 два 
 три 
 четыре 
 пять 
 шесть 
 семь 
 восемь 
 девять 
 десять,pattern=(?:ноль)|(?:
)|(?:один)|(?:
)|(?:два)|(?:
)|(?:три)|(?:
)|(?:четыре)|(?:
)|(?:пять)|(?:
)|(?:шесть)|(?:
)|(?:семь)|(?:
)|(?:восемь)|(?:
)|(?:девять)|(?:
)|(?:десять)]
28960859: Jun 17 17:49:53.694 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: EXITING activateGrammar()
28960860: Jun 17 17:49:53.694 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 handleGrammarElement : value of grammar string = null
28960861: Jun 17 17:49:53.694 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBContext::popLang language = ru_RU
28960862: Jun 17 17:49:53.694 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 getDSAParameters: Level=0, Parameters: DialogParameters[dtmf.input.mode=(java.lang.Boolean)true,nbest.limit=(java.lang.Integer)1,sensitivity=(java.lang.Float)0.5,complete.timeout=(java.lang.Integer)700,incomplete.timeout=(java.lang.Integer)1000,voice.input.mode=(java.lang.Boolean)true,confidence.level=(java.lang.Float)0.5,speed.vs.accuracy=(java.lang.Float)0.5,max.speech.timeout=(java.lang.Integer)20000,barge.in=(java.lang.Boolean)true,no.input.timeout=(java.lang.Integer)5000,interdigit.timeout=(java.lang.Integer)3000,term.timeout=(java.lang.Integer)4000,fetch.timeout=(java.lang.Integer)300000,barge.in.type=(java.lang.String)speech,term.char=(java.lang.Character)#]
28960863: Jun 17 17:49:53.694 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 getDSAParameters: Level=1, Parameters: DialogParameters[]
28960864: Jun 17 17:49:53.694 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 getDSAParameters: Level=2, Parameters: DialogParameters[]
28960865: Jun 17 17:49:53.694 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 getDSAParameters: Level=3, Parameters: DialogParameters[barge.in=(java.lang.Boolean)false]
28960866: Jun 17 17:49:53.694 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 getDSAParameters: Level=4, Parameters: DialogParameters[]
28960867: Jun 17 17:49:53.694 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.getDSAProperties(): DialogParameters[dtmf.input.mode=(java.lang.Boolean)true,nbest.limit=(java.lang.Integer)1,sensitivity=(java.lang.Float)0.5,complete.timeout=(java.lang.Integer)700,incomplete.timeout=(java.lang.Integer)1000,voice.input.mode=(java.lang.Boolean)true,confidence.level=(java.lang.Float)0.5,speed.vs.accuracy=(java.lang.Float)0.5,max.speech.timeout=(java.lang.Integer)20000,barge.in=(java.lang.Boolean)false,no.input.timeout=(java.lang.Integer)5000,interdigit.timeout=(java.lang.Integer)3000,term.timeout=(java.lang.Integer)4000,fetch.timeout=(java.lang.Integer)300000,term.char=(java.lang.Character)#,barge.in.type=(java.lang.String)speech]
28960868: Jun 17 17:49:53.694 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Listen:   
28960869: Jun 17 17:49:53.694 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: ENTERING setParams(): DialogParameters[]
28960870: Jun 17 17:49:53.694 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: After mergeParams, persistentDialogParameters = DialogParameters[]
28960871: Jun 17 17:49:53.694 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: EXITING setParams()
28960872: Jun 17 17:49:53.694 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: ENTERING playAndRecognize(): params: DialogParameters[dtmf.input.mode=(java.lang.Boolean)true,nbest.limit=(java.lang.Integer)1,sensitivity=(java.lang.Float)0.5,complete.timeout=(java.lang.Integer)700,incomplete.timeout=(java.lang.Integer)1000,voice.input.mode=(java.lang.Boolean)true,confidence.level=(java.lang.Float)0.5,speed.vs.accuracy=(java.lang.Float)0.5,max.speech.timeout=(java.lang.Integer)20000,barge.in=(java.lang.Boolean)false,no.input.timeout=(java.lang.Integer)5000,interdigit.timeout=(java.lang.Integer)3000,term.timeout=(java.lang.Integer)4000,fetch.timeout=(java.lang.Integer)300000,term.char=(java.lang.Character)#,barge.in.type=(java.lang.String)speech]
28960873: Jun 17 17:49:53.695 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: Bargein False : Clearing DTMF buffer for any digits collected so far.
28960874: Jun 17 17:49:53.729 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.MessageHandler MessageHandler.parseResponse(): started response:
RTSP/1.0 200 OK
CSeq: 1
Session: 274466922408180
Transport: RTP/AVP;unicast;client_port=50287-56325;server_port=16385-16386;mode=record
Content-Type: application/sdp
Content-Length: 244

v=0
o=STC_MRCP_Server 159219067489761 159219067489761 IN IP4 192.168.204.63
s=
c=IN IP4 192.168.204.63
t=0 0
m=audio 16385 RTP/AVP 0 8 18
a=rtpmap:0 pcmu/8000
a=rtpmap:8 pcma/8000
a=rtpmap:18 g729/8000
a=sendonly
a=mid:1
a=ptime:20

28960875: Jun 17 17:49:53.729 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl header:RTSP/1.0 200 OK
CSeq: 1
Session: 274466922408180
Transport: RTP/AVP;unicast;client_port=50287-56325;server_port=16385-16386;mode=record
Content-Type: application/sdp
Content-Length: 244
28960876: Jun 17 17:49:53.729 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl header:RTSP/1.0 200 OK
CSeq: 1
Session: 274466922408180
Transport: RTP/AVP;unicast;client_port=50287-56325;server_port=16385-16386;mode=record
Content-Type: application/sdp
Content-Length: 244
28960877: Jun 17 17:49:53.729 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl retCode:200
28960878: Jun 17 17:49:53.729 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.MrcpClientImpl MRCPClientImpl.processSetupOk() : callbackHandler id = 103 : Set up ok received for session set up
28960879: Jun 17 17:49:53.729 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.MessageHandler MessageHandler.parseResponse(): Only SDP msg found. No mrcp content
28960880: Jun 17 17:49:53.732 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.MessageHandler MessageHandler.parseResponse(): started response:
RTSP/1.0 200 OK
CSeq: 2
Session: 274466922408180
Content-Type: application/mrcp
Content-Length: 69

MRCP/1.0 100 200 IN-PROGRESS
Speech-Marker: Timestamp=3769786142


28960881: Jun 17 17:49:53.732 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl header:RTSP/1.0 200 OK
CSeq: 2
Session: 274466922408180
Content-Type: application/mrcp
Content-Length: 69
28960882: Jun 17 17:49:53.732 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl header:RTSP/1.0 200 OK
CSeq: 2
Session: 274466922408180
Content-Type: application/mrcp
Content-Length: 69
28960883: Jun 17 17:49:53.732 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl retCode:200
28960884: Jun 17 17:49:54.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960885: Jun 17 17:49:54.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960886: Jun 17 17:49:54.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960887: Jun 17 17:49:55.199 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor posting OutboundGetContactsReqMsg for CSQID:3
28960888: Jun 17 17:49:55.199 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor: Thread[Thread-40191,5,MXXX]
28960889: Jun 17 17:49:55.199 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:isRequestingContacts() for CSQ 3 returns true
28960890: Jun 17 17:49:55.199 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNrGetContactsReqSent() for CSQ 3 returns 0
28960891: Jun 17 17:49:55.199 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 nr of contactReqMsg requested 0
28960892: Jun 17 17:49:55.199 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 numContactsToRequest = 0
28960893: Jun 17 17:49:55.284 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.ClusterMsgMgr ClusterMsgMgr.isMaster() returns true
28960894: Jun 17 17:49:55.284 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:we are master and DB Publisher is up
28960895: Jun 17 17:49:55.284 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:OB state: 2 and about to check RmCm state
28960896: Jun 17 17:49:55.284 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:RmCm is up
28960897: Jun 17 17:49:55.284 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: # of campaigns =1
28960898: Jun 17 17:49:55.284 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: ENABLED campaign id=11 startTime=300 currentGMTTime=889 endTime=1080
28960899: Jun 17 17:49:55.284 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28960900: Jun 17 17:49:55.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960901: Jun 17 17:49:55.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960902: Jun 17 17:49:55.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960903: Jun 17 17:49:56.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960904: Jun 17 17:49:56.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960905: Jun 17 17:49:56.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960906: Jun 17 17:49:57.111 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.MessageHandler MessageHandler.parseResponse(): started response:
ANNOUNCE rtsp://192.168.204.63:8000/synthesizer RTSP/1.0
CSeq: 3
Session: 274466922408180
Content-Type: application/mrcp
Content-Length: 107

SPEAK-COMPLETE 100 COMPLETE MRCP/1.0
Completion-Cause: 000 normal
Speech-Marker: Timestamp=3769786145


28960907: Jun 17 17:49:57.111 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl header:ANNOUNCE rtsp://192.168.204.63:8000/synthesizer RTSP/1.0
CSeq: 3
Session: 274466922408180
Content-Type: application/mrcp
Content-Length: 107
28960908: Jun 17 17:49:57.111 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl header:ANNOUNCE rtsp://192.168.204.63:8000/synthesizer RTSP/1.0
CSeq: 3
Session: 274466922408180
Content-Type: application/mrcp
Content-Length: 107
28960909: Jun 17 17:49:57.111 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl For input string: "rtsp://192.168.204.63:8000/synthesizer"
28960910: Jun 17 17:49:57.111 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.MessageHandler MessageHandler.parseResponse(): handel error code ContentLength:107:ContentType:application/mrcp
28960911: Jun 17 17:49:57.111 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.MRCPResponseParserImpl  completionCause = normal
28960912: Jun 17 17:49:57.111 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.MrcpClientImpl MRCPClientImpl.processSpeakComplete() : callbackHandler id = 103 : Speak complete received for mrcp request id 100
28960913: Jun 17 17:49:57.112 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.prompt.mrcp.tts.impl.MrcpTTSAsyncPrompt.MrcpCallbackHandlerImpl MrcpCallbackHandlerImpl:speakCompleteDetected() : calling stopPlay() .. 
28960914: Jun 17 17:49:57.112 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.prompt.mrcp.tts.impl.MrcpTTSAsyncPrompt MrcpTTSAsyncPrompt id = 103: boolean speaking set to false and calling receiver.stop()
28960915: Jun 17 17:49:57.112 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.prompt.mrcp.tts.impl.MrcpAudioReceiver MrcpAudioReceiver.stop() : prompt id = 103 : closing datagram socket ...
28960916: Jun 17 17:49:57.112 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.prompt.mrcp.tts.impl.MrcpAudioReceiver MrcpAudioReceiver.stop() : prompt id = 103 : returning from receiver.stop()
28960917: Jun 17 17:49:57.112 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_PROMPT_MGR_ASYNC-5-30-RESOLVE_12464] com.cisco.prompt.mrcp.tts.impl.MrcpAudioReceiver MrcpAudioReceiver.receiveAudio() : prompt id = 103 : Stop called ...socket destroyed ... Socket closed
28960918: Jun 17 17:49:57.112 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_PROMPT_MGR_ASYNC-5-30-RESOLVE_12464] com.cisco.prompt.mrcp.tts.impl.MrcpTTSAsyncPrompt MrcpTTSAsyncPrompt id = 103: Stopped receiving audio data
28960919: Jun 17 17:49:57.112 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_PROMPT_MGR_ASYNC-5-30-RESOLVE_12464] com.cisco.prompt.mrcp.tts.impl.MrcpTTSAsyncPrompt MrcpTTSAsyncPrompt id = 103: exiting resolve without any interruption or exception
28960920: Jun 17 17:49:57.112 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_PROMPT_MGR_ASYNC-5-30-RESOLVE_12464] com.cisco.prompt.mrcp.tts.impl.MrcpTTSAsyncPrompt MrcpTTSAsyncPrompt id = 103 : inside finally clause on resolve, calling mrcp client stop()
28960921: Jun 17 17:49:57.115 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.MessageHandler MessageHandler.parseResponse(): started response:
RTSP/1.0 200 OK
CSeq: 3
Session: 274466922408180
Content-Type: application/mrcp
Content-Length: 66

MRCP/1.0 101 200 COMPLETE
Speech-Marker: Timestamp=3769786145


28960922: Jun 17 17:49:57.115 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl header:RTSP/1.0 200 OK
CSeq: 3
Session: 274466922408180
Content-Type: application/mrcp
Content-Length: 66
28960923: Jun 17 17:49:57.115 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl header:RTSP/1.0 200 OK
CSeq: 3
Session: 274466922408180
Content-Type: application/mrcp
Content-Length: 66
28960924: Jun 17 17:49:57.115 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl retCode:200
28960925: Jun 17 17:49:57.116 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.MessageHandler COMPLETE status received
28960926: Jun 17 17:49:57.116 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.MrcpClientImpl MRCPClientImpl.processMrcpRequestStatusUpdate() : callbackHandler id = 103 : Request status update for STOP request id 101
28960927: Jun 17 17:49:57.119 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.MessageHandler MessageHandler.parseResponse(): started response:
RTSP/1.0 200 OK
CSeq: 4
Session: 274466922408180


28960928: Jun 17 17:49:57.119 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl header:RTSP/1.0 200 OK
CSeq: 4
Session: 274466922408180
28960929: Jun 17 17:49:57.119 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl header:RTSP/1.0 200 OK
CSeq: 4
Session: 274466922408180
28960930: Jun 17 17:49:57.119 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl retCode:200
28960931: Jun 17 17:49:57.119 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.MrcpClientImpl MRCPClientImpl.processTearDownOk() : callbackHandler id = 103 : Session destroyed. Client socket closed
28960932: Jun 17 17:49:57.119 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 103] com.cisco.wf.mrcp.client.impl.MessageHandler MessageHandler.parseResponse(): Only SDP msg found. No mrcp content
28960933: Jun 17 17:49:57.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960934: Jun 17 17:49:57.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960935: Jun 17 17:49:57.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960936: Jun 17 17:49:57.698 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_SS_VB_DTMF_Stream_Event_Listener-1354-0-Stream Finished Playing Callback Thread] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: Entered streamFinishedPlaying()
28960937: Jun 17 17:49:57.699 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_SS_VB_DTMF_Stream_Event_Listener-1354-0-Stream Finished Playing Callback Thread] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: Exiting streamFinishedPlaying()
28960938: Jun 17 17:49:57.699 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: playAndRecognize: Stopping Media Player
28960939: Jun 17 17:49:57.898 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: Clearing prompt queue after prompts completed playing or were interrupted.
28960940: Jun 17 17:49:57.898 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: playAndRecognize(): Waiting for DTMF digits, inputNothingTimeout=5000
28960941: Jun 17 17:49:57.898 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: ENTERING PlayState.waitDTMF()
28960942: Jun 17 17:49:58.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960943: Jun 17 17:49:58.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960944: Jun 17 17:49:58.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960945: Jun 17 17:49:58.675 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28960946: Jun 17 17:49:58.675 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28960947: Jun 17 17:49:58.675 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960948: Jun 17 17:49:58.676 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960949: Jun 17 17:49:58.676 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28960950: Jun 17 17:49:58.688 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28960951: Jun 17 17:49:58.688 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960952: Jun 17 17:49:58.688 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960953: Jun 17 17:49:58.688 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960954: Jun 17 17:49:58.692 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960955: Jun 17 17:49:58.692 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960956: Jun 17 17:49:58.692 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960957: Jun 17 17:49:58.695 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28960958: Jun 17 17:49:58.695 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28960959: Jun 17 17:49:58.695 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28960960: Jun 17 17:49:58.698 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28960961: Jun 17 17:49:58.698 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28960962: Jun 17 17:49:59.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960963: Jun 17 17:49:59.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960964: Jun 17 17:49:59.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960965: Jun 17 17:50:00.510 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960966: Jun 17 17:50:00.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960967: Jun 17 17:50:00.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960968: Jun 17 17:50:01.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960969: Jun 17 17:50:01.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960970: Jun 17 17:50:01.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960971: Jun 17 17:50:01.543 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28960972: Jun 17 17:50:01.543 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28960973: Jun 17 17:50:02.475 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28960974: Jun 17 17:50:02.475 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406830 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28960975: Jun 17 17:50:02.475 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517995-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28960976: Jun 17 17:50:02.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28960977: Jun 17 17:50:02.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28960978: Jun 17 17:50:02.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28960979: Jun 17 17:50:02.898 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: PlayState.waitDTMF(): timeout occurred dtmfcount=0 dtmfChars=null
28960980: Jun 17 17:50:02.898 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: EXITING PlayState.waitDTMF()
28960981: Jun 17 17:50:02.899 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: playAndRecognize(): getUtterance: 'null'
28960982: Jun 17 17:50:02.899 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: getGrammarID: 'null'
28960983: Jun 17 17:50:02.899 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl:     isNoInput: true
28960984: Jun 17 17:50:02.899 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl:     isNoMatch: false
28960985: Jun 17 17:50:02.899 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: Waiting to cleanup the promptqueue in playAndRecognize()
28960986: Jun 17 17:50:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28960987: Jun 17 17:50:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533585 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28960988: Jun 17 17:50:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523841-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28960989: Jun 17 17:50:03.149 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: EXITING playAndRecognize()
28960990: Jun 17 17:50:03.149 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Heard:    noinput
28960991: Jun 17 17:50:03.149 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBEventHandler::handleEvent event=: Exception=com.cisco.voicebrowser.VBEvent: noinput: noinput - recognition failed; nested exception is: 
	com.cisco.dialogservices.RecNoInputException
28960992: Jun 17 17:50:03.149 GMT+300 %MIVR-SS_VB-7-EXCEPTION:com.cisco.voicebrowser.VBEvent: noinput: noinput - recognition failed; nested exception is: 
28960993: Jun 17 17:50:03.149 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	com.cisco.dialogservices.RecNoInputException
28960994: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.MediaRequestHandler.throwEventForRecognitionException(MediaRequestHandler.java:502)
28960995: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.MediaRequestHandler.playAndRecognize(MediaRequestHandler.java:451)
28960996: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.FormItemTraverser.handleFieldElement(FormItemTraverser.java:1582)
28960997: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.DialogTraverser.collectPhase(DialogTraverser.java:373)
28960998: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.DialogTraverser.traverseDialog(DialogTraverser.java:610)
28960999: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.DocumentTraverser.traverseDocument(DocumentTraverser.java:210)
28961000: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.VoiceBrowser.invokeDocument(VoiceBrowser.java:501)
28961001: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.VoiceBrowser.invokeNewDocument(VoiceBrowser.java:428)
28961002: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.VoiceBrowser.invokeApplication(VoiceBrowser.java:292)
28961003: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.VoiceBrowser.invokeVBSession(VoiceBrowser.java:213)
28961004: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wf.subsystems.voicebrowser.dialog.VoiceBrowserDialogImpl.run(VoiceBrowserDialogImpl.java:485)
28961005: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl$ActionImpl.run(ApplicationManagerImpl.java:7757)
28961006: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl.doInterruptible(ApplicationManagerImpl.java:7560)
28961007: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wf.subsystems.voicebrowser.dialog.VoiceBrowserDialogImpl.invoke(VoiceBrowserDialogImpl.java:397)
28961008: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wf.steps.voicebrowser.VoiceBrowserStep.execute(VoiceBrowserStep.java:339)
28961009: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:141)
28961010: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:174)
28961011: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:494)
28961012: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:122)
28961013: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:416)
28961014: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:360)
28961015: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:77)
28961016: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:736)
28961017: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:415)
28961018: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:371)
28961019: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:588)
28961020: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)
28961021: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)
28961022: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)
28961023: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:776)
28961024: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)
28961025: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)
28961026: Jun 17 17:50:03.150 GMT+300 %MIVR-SS_VB-7-EXCEPTION:Root cause:
28961027: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:com.cisco.dialogservices.RecNoInputException
28961028: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.wf.WFDTMFDialogServicesAdapterImpl.playAndRecognize(WFDTMFDialogServicesAdapterImpl.java:631)
28961029: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.MediaRequestHandler.playAndRecognize(MediaRequestHandler.java:437)
28961030: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.FormItemTraverser.handleFieldElement(FormItemTraverser.java:1582)
28961031: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.DialogTraverser.collectPhase(DialogTraverser.java:373)
28961032: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.DialogTraverser.traverseDialog(DialogTraverser.java:610)
28961033: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.DocumentTraverser.traverseDocument(DocumentTraverser.java:210)
28961034: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.VoiceBrowser.invokeDocument(VoiceBrowser.java:501)
28961035: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.VoiceBrowser.invokeNewDocument(VoiceBrowser.java:428)
28961036: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.VoiceBrowser.invokeApplication(VoiceBrowser.java:292)
28961037: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.VoiceBrowser.invokeVBSession(VoiceBrowser.java:213)
28961038: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wf.subsystems.voicebrowser.dialog.VoiceBrowserDialogImpl.run(VoiceBrowserDialogImpl.java:485)
28961039: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl$ActionImpl.run(ApplicationManagerImpl.java:7757)
28961040: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl.doInterruptible(ApplicationManagerImpl.java:7560)
28961041: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wf.subsystems.voicebrowser.dialog.VoiceBrowserDialogImpl.invoke(VoiceBrowserDialogImpl.java:397)
28961042: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wf.steps.voicebrowser.VoiceBrowserStep.execute(VoiceBrowserStep.java:339)
28961043: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:141)
28961044: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:174)
28961045: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:494)
28961046: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:122)
28961047: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:416)
28961048: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:360)
28961049: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:77)
28961050: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:736)
28961051: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:415)
28961052: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:371)
28961053: Jun 17 17:50:03.151 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:588)
28961054: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)
28961055: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)
28961056: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)
28961057: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:776)
28961058: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)
28961059: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)
28961060: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Here is the condition that will be evaluated: 
28961061: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Here is the condition that will be evaluated: 
28961062: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 strEventName=noinput
28961063: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 enterScope: anonymous
28961064: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBEventHandler.executeEventHandler: Executing EventHandlerInformationNode:  eventHandlerElement=noinput, eventParentNode=field, eventName=noinput, eventHandlerLevel=4, eventCount=1, msgStr=null, msgexprStr=null
28961065: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=com.cisco.tts.gender, level=4
28961066: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=com.cisco.tts.gender, value=female
28961067: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=bargein, level=4
28961068: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties: Mapping key: bargein, to Dialog Services key: barge.in
28961069: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=bargein, value=false
28961070: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=com.cisco.tts.provider, level=4
28961071: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=com.cisco.tts.provider, value=none
28961072: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Setting gender as female for prompt = Вы не назвали никакого числа. Пожалуйста, назовите число от нуля до десяти. 
28961073: Jun 17 17:50:03.152 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: ENTERING appendPrompt(): Вы не назвали никакого числа. Пожалуйста, назовите число от нуля до десяти. , params: DialogParameters[barge.in=(java.lang.Boolean)false]
28961074: Jun 17 17:50:03.153 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.prompt.mrcp.tts.impl.MrcpTTSPromptProviderImpl Entered MRCPTTSPromptProviderImpl.resolve() for: Voice
28961075: Jun 17 17:50:03.153 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wf.subsystems.mrcp.tts.TTSProviderManager TTSProvMgr:getServer - Get server for locale=ru_RU
28961076: Jun 17 17:50:03.153 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wf.subsystems.mrcp.tts.TTSProviderManager TTSProvMgr:getServer - Using locale=ru_RU and configured gender=female
28961077: Jun 17 17:50:03.153 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wf.subsystems.mrcp.tts.TTSProviderManager TTSProvMgr:getServer - Finding valid server
28961078: Jun 17 17:50:03.153 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wf.subsystems.mrcp.tts.TTSProviderManager TTSProvMgr:getServer - using locale=ru_RU and gender=female
28961079: Jun 17 17:50:03.153 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.prompt.mrcp.tts.impl.MrcpTTSPromptProviderImpl got server 192.168.204.63
28961080: Jun 17 17:50:03.153 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.prompt.mrcp.tts.impl.MrcpTTSAsyncPrompt MrcpTTSAsyncPrompt: constructing MrcpAsyncPrompt object, id = 104
28961081: Jun 17 17:50:03.153 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.prompt.mrcp.tts.impl.MrcpTTSAsyncPrompt MrcpTTSAsyncPrompt id = 104: Initializing mrcp client
28961082: Jun 17 17:50:03.153 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.prompt.mrcp.tts.impl.MrcpTTSAsyncPrompt MrcpTTSAsyncPrompt id = 104: mrcp client initialized
28961083: Jun 17 17:50:03.154 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: EXITING appendPrompt()
28961084: Jun 17 17:50:03.154 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Play:     Вы не назвали никакого числа. Пожалуйста, назовите число от нуля до десяти. 
28961085: Jun 17 17:50:03.154 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 exitScope: anonymous
28961086: Jun 17 17:50:03.154 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 DialogTraverser: traverseDialog(): -- Beginning Process phase
28961087: Jun 17 17:50:03.154 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 exitLevel: FIELD_LEVEL
28961088: Jun 17 17:50:03.154 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 goToLevel:: 4->3
28961089: Jun 17 17:50:03.154 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBGrammarHandler: Deactivating Grammar - field1@field.grammar lang =ru_RU
28961090: Jun 17 17:50:03.154 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: ENTERING deactivateGrammar(): field1@field.grammar
28961091: Jun 17 17:50:03.154 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: EXITING deactivateGrammar()
28961092: Jun 17 17:50:03.154 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 enterLevel: FIELD_LEVEL
28961093: Jun 17 17:50:03.154 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 DialogTraverser: traverseDialog(): -- Beginning Select Phase
28961094: Jun 17 17:50:03.154 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 DialogTraverser: selectPhase(): fiv slected = digitfield is defined = false
28961095: Jun 17 17:50:03.154 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 DialogTraverser: traverseDialog(): Selected element = field name = digitfield
28961096: Jun 17 17:50:03.154 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 DialogTraverser: traverseDialog(): -- Beginning Collect Phase
28961097: Jun 17 17:50:03.154 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 The language string specified in script or JTAPI trigger = ru-RU
28961098: Jun 17 17:50:03.155 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBContext::pushLang language = ru_RU
28961099: Jun 17 17:50:03.155 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 goToLevel:: 3->4
28961100: Jun 17 17:50:03.155 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=grammarmaxage, level=4
28961101: Jun 17 17:50:03.155 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties: Mapping key: grammarmaxage, to Dialog Services key: grammar.max.age
28961102: Jun 17 17:50:03.155 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=grammarmaxage, value=300
28961103: Jun 17 17:50:03.155 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=grammarmaxstale, level=4
28961104: Jun 17 17:50:03.155 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties: Mapping key: grammarmaxstale, to Dialog Services key: grammar.max.stale
28961105: Jun 17 17:50:03.155 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=grammarmaxstale, value=0
28961106: Jun 17 17:50:03.155 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=fetchtimeout, level=4
28961107: Jun 17 17:50:03.155 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties: Mapping key: fetchtimeout, to Dialog Services key: fetch.timeout
28961108: Jun 17 17:50:03.155 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.get(): key=fetchtimeout, value=300s
28961109: Jun 17 17:50:03.155 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBGrammaraHandler::addInLineGrammar() grammar =  [grammar: null] Type = 1
28961110: Jun 17 17:50:03.158 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_PROMPT_MGR_ASYNC-5-30-RESOLVE_12464] com.cisco.prompt.mrcp.tts.impl.MrcpTTSAsyncPrompt MRCPTTSAsyncPrompt:resolve - Proceeding with TTS request for MRCPAsyncPrompt ID- 104 for Provider=Voice
28961111: Jun 17 17:50:03.159 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBGrammarHandler.addInlineGrammer(): for nonASR, pcdataStr=
 
 
 ноль 
 один 
 два 
 три 
 четыре 
 пять 
 шесть 
 семь 
 восемь 
 девять 
 десять 
 
 
 
28961112: Jun 17 17:50:03.159 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: ENTERING activateGrammar(), GrammarID is: field2@field.grammar, grammar: CiscoRegex[text=ноль 
 один 
 два 
 три 
 четыре 
 пять 
 шесть 
 семь 
 восемь 
 девять 
 десять,pattern=(?:ноль)|(?:
)|(?:один)|(?:
)|(?:два)|(?:
)|(?:три)|(?:
)|(?:четыре)|(?:
)|(?:пять)|(?:
)|(?:шесть)|(?:
)|(?:семь)|(?:
)|(?:восемь)|(?:
)|(?:девять)|(?:
)|(?:десять)]
28961113: Jun 17 17:50:03.159 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: EXITING activateGrammar()
28961114: Jun 17 17:50:03.159 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 handleGrammarElement : value of grammar string = null
28961115: Jun 17 17:50:03.159 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBContext::popLang language = ru_RU
28961116: Jun 17 17:50:03.159 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 getDSAParameters: Level=0, Parameters: DialogParameters[dtmf.input.mode=(java.lang.Boolean)true,nbest.limit=(java.lang.Integer)1,sensitivity=(java.lang.Float)0.5,complete.timeout=(java.lang.Integer)700,incomplete.timeout=(java.lang.Integer)1000,voice.input.mode=(java.lang.Boolean)true,confidence.level=(java.lang.Float)0.5,speed.vs.accuracy=(java.lang.Float)0.5,max.speech.timeout=(java.lang.Integer)20000,barge.in=(java.lang.Boolean)true,no.input.timeout=(java.lang.Integer)5000,interdigit.timeout=(java.lang.Integer)3000,term.timeout=(java.lang.Integer)4000,fetch.timeout=(java.lang.Integer)300000,barge.in.type=(java.lang.String)speech,term.char=(java.lang.Character)#]
28961117: Jun 17 17:50:03.159 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 getDSAParameters: Level=1, Parameters: DialogParameters[]
28961118: Jun 17 17:50:03.159 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 getDSAParameters: Level=2, Parameters: DialogParameters[]
28961119: Jun 17 17:50:03.159 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 getDSAParameters: Level=3, Parameters: DialogParameters[barge.in=(java.lang.Boolean)false]
28961120: Jun 17 17:50:03.159 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 getDSAParameters: Level=4, Parameters: DialogParameters[]
28961121: Jun 17 17:50:03.160 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties.getDSAProperties(): DialogParameters[dtmf.input.mode=(java.lang.Boolean)true,nbest.limit=(java.lang.Integer)1,sensitivity=(java.lang.Float)0.5,complete.timeout=(java.lang.Integer)700,incomplete.timeout=(java.lang.Integer)1000,voice.input.mode=(java.lang.Boolean)true,confidence.level=(java.lang.Float)0.5,speed.vs.accuracy=(java.lang.Float)0.5,max.speech.timeout=(java.lang.Integer)20000,barge.in=(java.lang.Boolean)false,no.input.timeout=(java.lang.Integer)5000,interdigit.timeout=(java.lang.Integer)3000,term.timeout=(java.lang.Integer)4000,fetch.timeout=(java.lang.Integer)300000,term.char=(java.lang.Character)#,barge.in.type=(java.lang.String)speech]
28961122: Jun 17 17:50:03.160 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Listen:   
28961123: Jun 17 17:50:03.160 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: ENTERING setParams(): DialogParameters[]
28961124: Jun 17 17:50:03.160 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: After mergeParams, persistentDialogParameters = DialogParameters[]
28961125: Jun 17 17:50:03.160 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: EXITING setParams()
28961126: Jun 17 17:50:03.160 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: ENTERING playAndRecognize(): params: DialogParameters[dtmf.input.mode=(java.lang.Boolean)true,nbest.limit=(java.lang.Integer)1,sensitivity=(java.lang.Float)0.5,complete.timeout=(java.lang.Integer)700,incomplete.timeout=(java.lang.Integer)1000,voice.input.mode=(java.lang.Boolean)true,confidence.level=(java.lang.Float)0.5,speed.vs.accuracy=(java.lang.Float)0.5,max.speech.timeout=(java.lang.Integer)20000,barge.in=(java.lang.Boolean)false,no.input.timeout=(java.lang.Integer)5000,interdigit.timeout=(java.lang.Integer)3000,term.timeout=(java.lang.Integer)4000,fetch.timeout=(java.lang.Integer)300000,term.char=(java.lang.Character)#,barge.in.type=(java.lang.String)speech]
28961127: Jun 17 17:50:03.160 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: Bargein False : Clearing DTMF buffer for any digits collected so far.
28961128: Jun 17 17:50:03.162 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_PROMPT_MGR_ASYNC-5-30-RESOLVE_12464] com.cisco.wf.mrcp.client.impl.MrcpClientImpl MRCPClientImpl.createSession() : callbackHandler id = 104 : Waiting for session set up ...
28961129: Jun 17 17:50:03.202 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.MessageHandler MessageHandler.parseResponse(): started response:
RTSP/1.0 200 OK
CSeq: 1
Session: 170874493834805
Transport: RTP/AVP;unicast;client_port=47723-54821;server_port=16385-16386;mode=record
Content-Type: application/sdp
Content-Length: 244

v=0
o=STC_MRCP_Server 176066729426743 176066729426743 IN IP4 192.168.204.63
s=
c=IN IP4 192.168.204.63
t=0 0
m=audio 16385 RTP/AVP 0 8 18
a=rtpmap:0 pcmu/8000
a=rtpmap:8 pcma/8000
a=rtpmap:18 g729/8000
a=sendonly
a=mid:1
a=ptime:20

28961130: Jun 17 17:50:03.202 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl header:RTSP/1.0 200 OK
CSeq: 1
Session: 170874493834805
Transport: RTP/AVP;unicast;client_port=47723-54821;server_port=16385-16386;mode=record
Content-Type: application/sdp
Content-Length: 244
28961131: Jun 17 17:50:03.202 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl header:RTSP/1.0 200 OK
CSeq: 1
Session: 170874493834805
Transport: RTP/AVP;unicast;client_port=47723-54821;server_port=16385-16386;mode=record
Content-Type: application/sdp
Content-Length: 244
28961132: Jun 17 17:50:03.202 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl retCode:200
28961133: Jun 17 17:50:03.202 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.MrcpClientImpl MRCPClientImpl.processSetupOk() : callbackHandler id = 104 : Set up ok received for session set up
28961134: Jun 17 17:50:03.202 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.MessageHandler MessageHandler.parseResponse(): Only SDP msg found. No mrcp content
28961135: Jun 17 17:50:03.205 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.MessageHandler MessageHandler.parseResponse(): started response:
RTSP/1.0 200 OK
CSeq: 2
Session: 170874493834805
Content-Type: application/mrcp
Content-Length: 69

MRCP/1.0 100 200 IN-PROGRESS
Speech-Marker: Timestamp=3769786151


28961136: Jun 17 17:50:03.205 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl header:RTSP/1.0 200 OK
CSeq: 2
Session: 170874493834805
Content-Type: application/mrcp
Content-Length: 69
28961137: Jun 17 17:50:03.205 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl header:RTSP/1.0 200 OK
CSeq: 2
Session: 170874493834805
Content-Type: application/mrcp
Content-Length: 69
28961138: Jun 17 17:50:03.205 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl retCode:200
28961139: Jun 17 17:50:03.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961140: Jun 17 17:50:03.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961141: Jun 17 17:50:03.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961142: Jun 17 17:50:04.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961143: Jun 17 17:50:04.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961144: Jun 17 17:50:04.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961145: Jun 17 17:50:05.044 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : Begin logging ewtawt data  
28961146: Jun 17 17:50:05.044 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : End logging ewtawt data  
28961147: Jun 17 17:50:05.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961148: Jun 17 17:50:05.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961149: Jun 17 17:50:05.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961150: Jun 17 17:50:06.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961151: Jun 17 17:50:06.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961152: Jun 17 17:50:06.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961153: Jun 17 17:50:06.950 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStoppedEvImpl
28961154: Jun 17 17:50:06.950 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12464 MediaId:291795/1 Task:26000017561 com.cisco.jtapi.CiscoRTPInputStoppedEvImpl received
28961155: Jun 17 17:50:06.950 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl
28961156: Jun 17 17:50:06.950 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12464 MediaId:291795/1 Task:26000017561 com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl received
28961157: Jun 17 17:50:07.152 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614042-1214-22-TERM_CONN_EV:614042] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12464 MediaId:291795/1 Task:26000017561 gets TermConnDroppedEv, meta code:132, cause code:100
28961158: Jun 17 17:50:07.153 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614042-1214-22-TERM_CONN_EV:614042] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12464 MediaId:291795/1 Task:26000017561, TerminalConnection to Terminal: test_614042 is DROPPED, 291795/1
28961159: Jun 17 17:50:07.153 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614042-1214-22-TERM_CONN_EV:614042] com.cisco.wf.subsystems.jtapi.CallImpl CallID:12464 MediaId:291795/1 is removed from call session mapping in Session[id=001-0xab5d08a9e,parent=null,active=true,state=SESSION_IN_USE,time=1560782985584], result:true
28961160: Jun 17 17:50:07.153 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614042-1214-22-TERM_CONN_EV:614042] com.cisco.wf.subsystems.jtapi.CallImpl Call.abandoned() JTAPICallContact[id=12464,implId=291795/1,state=STATE_ABANDONED_IDX,inbound=true,App name=VoiceNavigator,task=26000017561,session=46000016030,seq num=0,cn=614047,dn=614047,cgn=5475,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=614047,route=RP[num=614047],OrigProtocolCallRef=00000000000473D30121572D00000000,DestProtocolCallRef=null,TP=614042]
28961161: Jun 17 17:50:07.153 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614042-1214-22-TERM_CONN_EV:614042] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12464 MediaId:291795/1 Task:26000017561, released TP[type=Cisco CTI Port,id=0,implId=614042,active=false,state=IDLE] from 614047, and releasing udpPort 24820
28961162: Jun 17 17:50:07.153 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614042-1214-22-TERM_CONN_EV:614042] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12464 MediaId:291795/1 Task:26000017561 com.cisco.jtapi.TermObservationEndedEvImpl received
28961163: Jun 17 17:50:07.153 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7302-NOTIFY_IDLE] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: ENTERING abort()
28961164: Jun 17 17:50:07.154 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7302-NOTIFY_IDLE] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: ENTERING abortCurrentActivity()
28961165: Jun 17 17:50:07.156 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_APP_MGR_TASK-3-1436-CONTACT_INACTIVE_INJECT] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VoiceBrowserDialogImpl.interrupt() : Interrupt is called in 
28961166: Jun 17 17:50:07.156 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_APP_MGR_TASK-3-1436-CONTACT_INACTIVE_INJECT] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VoiceBrowser.interruptVB() called
28961167: Jun 17 17:50:07.354 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7302-NOTIFY_IDLE] com.cisco.prompt.mrcp.tts.impl.MrcpTTSAsyncPrompt MrcpTTSAsyncPrompt id = 104: calling stop on receiver
28961168: Jun 17 17:50:07.354 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7302-NOTIFY_IDLE] com.cisco.prompt.mrcp.tts.impl.MrcpAudioReceiver MrcpAudioReceiver.stop() : prompt id = 104 : closing datagram socket ...
28961169: Jun 17 17:50:07.354 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7302-NOTIFY_IDLE] com.cisco.prompt.mrcp.tts.impl.MrcpAudioReceiver MrcpAudioReceiver.stop() : prompt id = 104 : returning from receiver.stop()
28961170: Jun 17 17:50:07.354 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_PROMPT_MGR_ASYNC-5-30-RESOLVE_12464] com.cisco.prompt.mrcp.tts.impl.MrcpAudioReceiver MrcpAudioReceiver.receiveAudio() : prompt id = 104 : Stop called ...socket destroyed ... Socket closed
28961171: Jun 17 17:50:07.355 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_PROMPT_MGR_ASYNC-5-30-RESOLVE_12464] com.cisco.prompt.mrcp.tts.impl.MrcpTTSAsyncPrompt MrcpTTSAsyncPrompt id = 104: Stopped receiving audio data
28961172: Jun 17 17:50:07.355 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_PROMPT_MGR_ASYNC-5-30-RESOLVE_12464] com.cisco.prompt.mrcp.tts.impl.MrcpTTSAsyncPrompt MrcpTTSAsyncPrompt id = 104: exiting resolve without any interruption or exception
28961173: Jun 17 17:50:07.355 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_PROMPT_MGR_ASYNC-5-30-RESOLVE_12464] com.cisco.prompt.mrcp.tts.impl.MrcpTTSAsyncPrompt MrcpTTSAsyncPrompt id = 104 : inside finally clause on resolve, calling mrcp client stop()
28961174: Jun 17 17:50:07.357 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7302-NOTIFY_IDLE] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: EXITING abortCurrentActivity()
28961175: Jun 17 17:50:07.357 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7302-NOTIFY_IDLE] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: EXITING abort()
28961176: Jun 17 17:50:07.357 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7302-NOTIFY_IDLE] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VoiceBrowserDialogImpl: abort() reason=com.cisco.contact.ContactInactiveException: Contact id: 12464, Channel id: 2, Contact is in Terminated/Connected state
28961177: Jun 17 17:50:07.357 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7302-NOTIFY_IDLE] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Abort is ignored because it is called due to ContactInactiveException
28961178: Jun 17 17:50:07.357 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7302-NOTIFY_IDLE] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=2,state=IDLE MDC::clear com.cisco.wf.subsystems.voicebrowser.dialog.VoiceBrowserDialogImpl@4cfdf4 abortWaiting=false
28961179: Jun 17 17:50:07.357 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_SS_VB_DTMF_Stream_Event_Listener-1354-1-Stream Finished Playing Callback Thread] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: Entered streamFinishedPlaying()
28961180: Jun 17 17:50:07.357 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_SS_VB_DTMF_Stream_Event_Listener-1354-1-Stream Finished Playing Callback Thread] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: Exiting streamFinishedPlaying()
28961181: Jun 17 17:50:07.357 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_APP_MGR_TASK-3-1436-CONTACT_INACTIVE_INJECT] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: ENTERING interrupt()
28961182: Jun 17 17:50:07.357 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_APP_MGR_TASK-3-1436-CONTACT_INACTIVE_INJECT] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: ENTERING abortCurrentActivity()
28961183: Jun 17 17:50:07.358 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_APP_MGR_TASK-3-1436-CONTACT_INACTIVE_INJECT] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: EXITING abortCurrentActivity()
28961184: Jun 17 17:50:07.358 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_APP_MGR_TASK-3-1436-CONTACT_INACTIVE_INJECT] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: EXITING interrupt()
28961185: Jun 17 17:50:07.358 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: checkAbort() is aborting
28961186: Jun 17 17:50:07.358 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: checkAbort() is aborting
28961187: Jun 17 17:50:07.358 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 ContactInactiveException in playAndRecognize(): Contact id: 12464, Channel id: 2, Contact is in Terminated/Connected state
28961188: Jun 17 17:50:07.358 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBEventHandler::handleEvent event=: Exception=com.cisco.voicebrowser.VBEvent: connection.disconnect.hangup: Telephone disconnected in playAndRecognize()
28961189: Jun 17 17:50:07.361 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.MessageHandler MessageHandler.parseResponse(): started response:
RTSP/1.0 200 OK
CSeq: 3
Session: 170874493834805
Content-Type: application/mrcp
Content-Length: 95

MRCP/1.0 101 200 COMPLETE
Speech-Marker: Timestamp=3769786155
Active-Request-Id-List: 100


28961190: Jun 17 17:50:07.361 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl header:RTSP/1.0 200 OK
CSeq: 3
Session: 170874493834805
Content-Type: application/mrcp
Content-Length: 95
28961191: Jun 17 17:50:07.361 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl header:RTSP/1.0 200 OK
CSeq: 3
Session: 170874493834805
Content-Type: application/mrcp
Content-Length: 95
28961192: Jun 17 17:50:07.361 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl retCode:200
28961193: Jun 17 17:50:07.361 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.MessageHandler COMPLETE status received
28961194: Jun 17 17:50:07.361 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.MrcpClientImpl MRCPClientImpl.processMrcpRequestStatusUpdate() : callbackHandler id = 104 : Request status update for STOP request id 101
28961195: Jun 17 17:50:07.361 GMT+300 %MIVR-SS_VB-7-EXCEPTION:com.cisco.voicebrowser.VBEvent: connection.disconnect.hangup: Telephone disconnected in playAndRecognize()
28961196: Jun 17 17:50:07.361 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.MediaRequestHandler.playAndRecognize(MediaRequestHandler.java:476)
28961197: Jun 17 17:50:07.361 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.FormItemTraverser.handleFieldElement(FormItemTraverser.java:1582)
28961198: Jun 17 17:50:07.361 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.DialogTraverser.collectPhase(DialogTraverser.java:373)
28961199: Jun 17 17:50:07.361 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.DialogTraverser.traverseDialog(DialogTraverser.java:610)
28961200: Jun 17 17:50:07.361 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.DocumentTraverser.traverseDocument(DocumentTraverser.java:210)
28961201: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.VoiceBrowser.invokeDocument(VoiceBrowser.java:501)
28961202: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.VoiceBrowser.invokeNewDocument(VoiceBrowser.java:428)
28961203: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.VoiceBrowser.invokeApplication(VoiceBrowser.java:292)
28961204: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.voicebrowser.VoiceBrowser.invokeVBSession(VoiceBrowser.java:213)
28961205: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wf.subsystems.voicebrowser.dialog.VoiceBrowserDialogImpl.run(VoiceBrowserDialogImpl.java:485)
28961206: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl$ActionImpl.run(ApplicationManagerImpl.java:7757)
28961207: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl.doInterruptible(ApplicationManagerImpl.java:7560)
28961208: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wf.subsystems.voicebrowser.dialog.VoiceBrowserDialogImpl.invoke(VoiceBrowserDialogImpl.java:397)
28961209: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wf.steps.voicebrowser.VoiceBrowserStep.execute(VoiceBrowserStep.java:339)
28961210: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:141)
28961211: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:174)
28961212: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:494)
28961213: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:122)
28961214: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:416)
28961215: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:360)
28961216: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:77)
28961217: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:736)
28961218: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:415)
28961219: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:371)
28961220: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:588)
28961221: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)
28961222: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)
28961223: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)
28961224: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:776)
28961225: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)
28961226: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-EXCEPTION:	at com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)
28961227: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Here is the condition that will be evaluated: 
28961228: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 strEventName=connection
28961229: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 strEventName=connection.disconnect
28961230: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 strEventName=connection.disconnect.hangup
28961231: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 enterScope: anonymous
28961232: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBEventHandler.executeEventHandler: Executing EventHandlerInformationNode:  eventHandlerElement=error, eventParentNode=null, eventName=connection.disconnect, eventHandlerLevel=0, eventCount=1, msgStr=null, msgexprStr=null
28961233: Jun 17 17:50:07.362 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 <exit> expr: null params: null
28961234: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 exitScope: anonymous
28961235: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 exitLevel: FIELD_LEVEL
28961236: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 goToLevel:: 4->3
28961237: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBGrammarHandler: Deactivating Grammar - field2@field.grammar lang =ru_RU
28961238: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: ENTERING deactivateGrammar(): field2@field.grammar
28961239: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: EXITING deactivateGrammar()
28961240: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 exitLevel: DIALOG_LEVEL
28961241: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 goToLevel:: 3->2
28961242: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Form context: 
  digitfield=undefined
28961243: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 exitScope: dialog
28961244: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 exitLevel: DOCUMENT_LEVEL
28961245: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 goToLevel:: 2->1
28961246: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 exitScope: document
28961247: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBContext::popLang language = ru_RU
28961248: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 exitLevel: APPLICATION_LEVEL
28961249: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 goToLevel:: 1->0
28961250: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 exitScope: application
28961251: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VoiceBrowser exit requested, return expr="null"
28961252: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBContext::popLang language = ru_RU
28961253: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 exitLevel: SESSION_LEVEL
28961254: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 goToLevel:: 0->-1
28961255: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties::onExit()
28961256: Jun 17 17:50:07.363 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: ENTERING setParams(): DialogParameters[dtmf.input.mode=(java.lang.Boolean)false]
28961257: Jun 17 17:50:07.364 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: Clearing DTMF buffer because we are disabling DTMF input mode.
28961258: Jun 17 17:50:07.364 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: After mergeParams, persistentDialogParameters = DialogParameters[dtmf.input.mode=(java.lang.Boolean)false]
28961259: Jun 17 17:50:07.364 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: EXITING setParams()
28961260: Jun 17 17:50:07.364 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 VBProperties::onExit() Need to restore parameters: DialogParameters[dtmf.input.mode=(java.lang.Boolean)true]
28961261: Jun 17 17:50:07.364 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: ENTERING setParams(): DialogParameters[dtmf.input.mode=(java.lang.Boolean)true]
28961262: Jun 17 17:50:07.364 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: After mergeParams, persistentDialogParameters = DialogParameters[dtmf.input.mode=(java.lang.Boolean)true]
28961263: Jun 17 17:50:07.364 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 WFDTMFDialogServicesAdapterImpl: EXITING setParams()
28961264: Jun 17 17:50:07.364 GMT+300 %MIVR-SS_VB-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wfapi.impl.WFTracingLogImpl Task:26000017561 Fetching statistics
  num_fetch          : 1
  num_cache_hit      : 0
  num_success_fetch  : 1
  total_bytes_fetched: 0
  total_duration     : 1035

28961265: Jun 17 17:50:07.365 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.MessageHandler MessageHandler.parseResponse(): started response:
RTSP/1.0 200 OK
CSeq: 4
Session: 170874493834805


28961266: Jun 17 17:50:07.365 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl header:RTSP/1.0 200 OK
CSeq: 4
Session: 170874493834805
28961267: Jun 17 17:50:07.365 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl header:RTSP/1.0 200 OK
CSeq: 4
Session: 170874493834805
28961268: Jun 17 17:50:07.365 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.SdpContentParserImpl  MRCPClient SdpContentParserImpl retCode:200
28961269: Jun 17 17:50:07.365 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.MrcpClientImpl MRCPClientImpl.processTearDownOk() : callbackHandler id = 104 : Session destroyed. Client socket closed
28961270: Jun 17 17:50:07.365 GMT+300 %MIVR-SS_MRCP_TTS-7-UNK: [MIVR_SS_MRCP_TTS_MRCPTTSListener-47-27-MrcpClient spwaned by callbackHandler id = 104] com.cisco.wf.mrcp.client.impl.MessageHandler MessageHandler.parseResponse(): Only SDP msg found. No mrcp content
28961271: Jun 17 17:50:07.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961272: Jun 17 17:50:07.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961273: Jun 17 17:50:07.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961274: Jun 17 17:50:07.560 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7302-NOTIFY_IDLE] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=2,state=IDLE MDC::abort: return without waiting
28961275: Jun 17 17:50:07.560 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7302-NOTIFY_IDLE] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=2,state=IDLE MediaManager resetted.
28961276: Jun 17 17:50:07.560 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-19-TASK:0x60db8c899_Lab/VN.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=2,state=IDLE MDC::clear IGNOREDnull dialog=com.cisco.wf.subsystems.voicebrowser.dialog.VoiceBrowserDialogImpl@4cfdf4
28961277: Jun 17 17:50:08.511 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961278: Jun 17 17:50:08.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961279: Jun 17 17:50:08.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961280: Jun 17 17:50:09.154 GMT+300 %MIVR-LIB_EVENT-5-TOO_LONG_IN_QUEUE: [MIVR_CONTACT_MGR_CLOCK-9-0-FINAL_EVENT_12464] com.cisco.manager.impl.ManagerManagerImpl.EventLoggerImpl Event queue time exceeded: Event=com.cisco.call.CallEvent[CALL_DISCONNECTED,state=CALL_DISCONNECTED,isRemote=true,task=AppTask[id=0x60db8c899,time=1560782985616,state=ABORTED,exception=com.cisco.contact.ContactInactiveException: Contact id: 12464, Channel id: 2, Contact is in Terminated/Connected state,active=false,aborting=com.cisco.contact.ContactInactiveException: Contact id: 12464, Channel id: 2, Contact is in Terminated/Connected state,app=App[name=VoiceNavigator,type=Cisco Script Application,id=19,desc=VoiceNavigator,enabled=true,max=2,valid=true,cfg=[ApplicationConfig[schema=ApplicationConfig,time=2019-06-14 16:09:26.0,recordId=216,desc=VoiceNavigator,name=VoiceNavigator,type=Cisco Script Application,id=19,enabled=true,sessions=2,script=SCRIPT[Lab/VN.aef],defaultScript=,vars=[<java.lang.String uri>],defaultVars=null]]],trigger=ContactApplicationTrigger[time=1560782985616,locale=ru_RU,cfg=JTAPITriggerConfig[schema=ApplicationTriggerConfig,time=2019-06-14 15:29:51.0,recordId=105,desc=Cisco JTAPI Trigger,name=614047,type=Cisco JTAPI Trigger,appName=VoiceNavigator,enabled=true,sessions=2,idleTimeout=5000,locale=ru_RU,parms={},taskGroups=[],controlClass=class com.cisco.call.CallControlChannel,controlGroupId=5,contactGroups=[GroupInfo[class=com.cisco.dialog.DialogChannel,id=0]],dn=614047,redirectCSS=default,cmDeviceName=VoiceNavigator,cmDeviceInvalid=false,cmDescription=VoiceNavigator,cmDevicePoolUUID={1B1B9EB6-7803-11D3-BDF0-00108302EAD1},cmDevicePoolName=Default,cmCallingSearchSpaceUUID={64880b65-1d01-a383-2219-d5121c7f195b},cmCallingSearchSpaceName=Generated_CSS_I_E,cmLocationUUID={29C5C1C4-8871-4D1E-8394-0B9181E8C54D},cmLocationName=Hub_None,cmPartitionUUID={F3DB8B90-D7BA-4E3E-8D84-440C7DBFE77C},cmPartitionName=Internal,cmVoiceMailProfileUUID=,cmVoiceMailProfileName=None,cmCallPickUpGroupUUID=,cmCallPickUpGroupName=,cmDisplay=,cmExternalPhNumMask=,cmFwdBusyVM=false,cmFwdBusyDest=,cmFwdBusyCSSUUID=,cmFwdBusyCSSName=None,cmAlertingNameAscii=,cmPresenceGroupUUID=ad243d17-98b4-4118-8feb-5ff2e1b781ac,cmPresenceGroupName=Standard Presence group,campaignID=-1],contact=JTAPICallContact[id=12464,implId=291795/1,state=STATE_ABANDONED_IDX,inbound=true,App name=VoiceNavigator,task=26000017561,session=46000016030,seq num=0,cn=614047,dn=614047,cgn=5475,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=614047,route=RP[num=614047],OrigProtocolCallRef=00000000000473D30121572D00000000,DestProtocolCallRef=null,TP=614042]],task=com.cisco.wfframework.engine.core.WFEngineWorkflowDebugTask@81bad2,default=null],isRemote=true,contactImplId=291795/1,lastContactImplId=291795/1,session=Session[id=001-0xab5d08a9e,parent=null,active=false,state=SESSION_DISPOSED,time=1560782985584],lastSession=Session[id=001-0xab5d08a9e,parent=null,active=false,state=SESSION_DISPOSED,time=1560782985584],contactSeqNum=0,lastContactSeqNum=0] on JTAPICallContact[id=12464,implId=291795/1,state=STATE_ABANDONED_IDX,inbound=true,App name=VoiceNavigator,task=26000017561,session=46000016030,seq num=0,cn=614047,dn=614047,cgn=5475,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=614047,route=RP[num=614047],OrigProtocolCallRef=00000000000473D30121572D00000000,DestProtocolCallRef=null,TP=614042] at Mon Jun 17 17:50:07 GMT+03:00 2019,Queue Time=2001
28961281: Jun 17 17:50:09.155 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_CONTACT_MGR_CLOCK-9-0-FINAL_EVENT_12464] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11124 : ContactTerminated received for App FW contact 12464, iefSourceContact is 17069011 [291795/1] (9432)
28961282: Jun 17 17:50:09.155 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionTerminatedMsg (Rsrc:null ID:291795/1 Type:IAQ Cause:INVALID Abort Exception:null)
28961283: Jun 17 17:50:09.155 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291795/1) returns 17069011 [291795/1]
28961284: Jun 17 17:50:09.155 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_TERMINATED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - Get Property : 1
28961285: Jun 17 17:50:09.155 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.removeContactResourceTuple(291795/1) removing resource 614042
28961286: Jun 17 17:50:09.155 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_TERMINATED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - IVR OB Call. Found "OBIVRCALL" in the contact context : false
28961287: Jun 17 17:50:09.155 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.removeContactFromCTIPort, port: 614042
28961288: Jun 17 17:50:09.155 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291795/1) returns 17069011 [291795/1]
28961289: Jun 17 17:50:09.155 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17069011[291795/1] (9432) .removeConnectedResource(614042)
28961290: Jun 17 17:50:09.155 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17069011[291795/1] (9432) .dequeueAll(CALLER_DROPPED)
28961291: Jun 17 17:50:09.155 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireRsrcDisconnectedEventReqMsg Contact12464
28961292: Jun 17 17:50:09.156 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291795/1] 17069011 ContactEventsGenerator: Posting the ContactRsrcDisconnectedEvent Resource 614042 contact type IAQ session 46000016030 session seq num 0
28961293: Jun 17 17:50:09.156 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CTIPort rsrc is null in CTIPort 0 .processSessionTerminatedMsg() for App FW contact 12464, iefSourceContact is 17069011 [291795/1] (9432)
28961294: Jun 17 17:50:09.156 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CTIPort rsrc is null in ICDContactAdapter 0 .cancelSessionForContact(17069011 [291795/1])
28961295: Jun 17 17:50:09.156 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-19] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=1
28961296: Jun 17 17:50:09.156 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-19] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28961297: Jun 17 17:50:09.156 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-19] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_CONNECTION_CLEARED_EVENT: Socket:Socket: null monitoredDeviceDN:614042, connectionCallID: 17069011, monitoredDeviceDN: 614042, releasingDeviceID: 614042, releasingDeviceType: 73 } to outboundQ
28961298: Jun 17 17:50:09.156 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDisconnectedEventReqMsg Contact12464
28961299: Jun 17 17:50:09.156 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_CONNECTION_CLEARED_EVENT }
28961300: Jun 17 17:50:09.156 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator ContactEventsGenerator: session is null in RsrcMgr.cleanup  and App FW contact 12464, so not removing mapping ID
28961301: Jun 17 17:50:09.156 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.removeRmCmContact(291795/1)
28961302: Jun 17 17:50:09.156 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_CONNECTION_CLEARED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, connectionCallID: 17069011, releasingDeviceType: 73, localConnectionState: 65535, eventCause: 28, monitoredDeviceDN: 614042, releasingDeviceID: 614042, remasks: [] to various sockets } 
28961303: Jun 17 17:50:09.156 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291795/1] 17069011 ContactEventsGenerator: Posting the ContactDisconnectedEvent contact type IAQ, session 46000016030, session seq num 0, rejReason 1, abortReason null
28961304: Jun 17 17:50:09.157 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.DequeueContactReqMsg Contact12464
28961305: Jun 17 17:50:09.157 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17069011[291795/1] (9432) .setIaqState(NOT_IN_QUEUE) from NOT_IN_QUEUE
28961306: Jun 17 17:50:09.157 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17069011[291795/1] (9432) .setIaqState(NOT_IN_QUEUE) from NOT_IN_QUEUE
28961307: Jun 17 17:50:09.157 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291795/1] 17069011 ContactEventsGenerator: Posting the ContactDequeuedAllEvent reason code CALLER_DROPPED contact type IAQ session 46000016030 session seq num 0
28961308: Jun 17 17:50:09.157 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.CallContact conferenceQueued flag is: false call contact: 291795/1
28961309: Jun 17 17:50:09.157 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-4] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=1
28961310: Jun 17 17:50:09.157 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-4] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28961311: Jun 17 17:50:09.157 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-4] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_CLEARED_EVENT: Socket:Socket: null monitoredDeviceDN:, connectionCallID: 17069011, localConnectionState: 0, eventCause: 65535, connectionDeviceID:  } to outboundQ
28961312: Jun 17 17:50:09.157 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517996-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CONNECTION_CLEARED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069011 } 
28961313: Jun 17 17:50:09.157 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-4] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5475
28961314: Jun 17 17:50:09.157 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523842-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CONNECTION_CLEARED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069011 } 
28961315: Jun 17 17:50:09.157 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_CLEARED_EVENT }
28961316: Jun 17 17:50:09.158 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_CLEARED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, ConnectionCallID: 17069011, localConnectionState: 0, eventCause: 65535, connectionDeviceID: , remasks: [] to various sockets } 
28961317: Jun 17 17:50:09.158 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-4] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5475
28961318: Jun 17 17:50:09.158 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-4] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 5475
28961319: Jun 17 17:50:09.158 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-4] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 5475:false
28961320: Jun 17 17:50:09.158 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-4] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614047
28961321: Jun 17 17:50:09.158 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523843-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CLEARED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069011 } 
28961322: Jun 17 17:50:09.158 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-4] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614047
28961323: Jun 17 17:50:09.158 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-4] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 614047:true
28961324: Jun 17 17:50:09.158 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-4] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {END_CALL_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069011 } to outboundQ
28961325: Jun 17 17:50:09.158 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517997-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CLEARED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069011 } 
28961326: Jun 17 17:50:09.158 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { END_CALL_EVENT }
28961327: Jun 17 17:50:09.158 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=END_CALL_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, connectionCallID: 17069011, connectionDeviceID:  to various sockets } 
28961328: Jun 17 17:50:09.159 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523844-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { END_CALL_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069011 } 
28961329: Jun 17 17:50:09.159 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517998-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { END_CALL_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069011 } 
28961330: Jun 17 17:50:09.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961331: Jun 17 17:50:09.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961332: Jun 17 17:50:09.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961333: Jun 17 17:50:10.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961334: Jun 17 17:50:10.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961335: Jun 17 17:50:10.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961336: Jun 17 17:50:10.813 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28961337: Jun 17 17:50:10.813 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.1\.xml
28961338: Jun 17 17:50:10.814 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1442327474.1.xml
28961339: Jun 17 17:50:10.837 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961340: Jun 17 17:50:10.838 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961341: Jun 17 17:50:10.838 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28961342: Jun 17 17:50:11.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961343: Jun 17 17:50:11.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961344: Jun 17 17:50:11.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961345: Jun 17 17:50:11.543 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28961346: Jun 17 17:50:11.543 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28961347: Jun 17 17:50:12.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961348: Jun 17 17:50:12.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961349: Jun 17 17:50:12.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961350: Jun 17 17:50:13.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961351: Jun 17 17:50:13.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961352: Jun 17 17:50:13.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961353: Jun 17 17:50:13.698 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28961354: Jun 17 17:50:13.698 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28961355: Jun 17 17:50:13.699 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961356: Jun 17 17:50:13.699 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961357: Jun 17 17:50:13.699 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28961358: Jun 17 17:50:13.716 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28961359: Jun 17 17:50:13.716 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961360: Jun 17 17:50:13.716 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961361: Jun 17 17:50:13.717 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28961362: Jun 17 17:50:13.721 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961363: Jun 17 17:50:13.721 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961364: Jun 17 17:50:13.721 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28961365: Jun 17 17:50:13.724 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961366: Jun 17 17:50:13.724 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961367: Jun 17 17:50:13.724 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28961368: Jun 17 17:50:13.728 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28961369: Jun 17 17:50:13.728 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28961370: Jun 17 17:50:14.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961371: Jun 17 17:50:14.512 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961372: Jun 17 17:50:14.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961373: Jun 17 17:50:15.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961374: Jun 17 17:50:15.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961375: Jun 17 17:50:15.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961376: Jun 17 17:50:16.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961377: Jun 17 17:50:16.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961378: Jun 17 17:50:16.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961379: Jun 17 17:50:17.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961380: Jun 17 17:50:17.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961381: Jun 17 17:50:17.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961382: Jun 17 17:50:18.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961383: Jun 17 17:50:18.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961384: Jun 17 17:50:18.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961385: Jun 17 17:50:19.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961386: Jun 17 17:50:19.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961387: Jun 17 17:50:19.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961388: Jun 17 17:50:20.513 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961389: Jun 17 17:50:20.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961390: Jun 17 17:50:20.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961391: Jun 17 17:50:21.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961392: Jun 17 17:50:21.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961393: Jun 17 17:50:21.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961394: Jun 17 17:50:21.543 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28961395: Jun 17 17:50:21.543 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28961396: Jun 17 17:50:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28961397: Jun 17 17:50:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406831 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28961398: Jun 17 17:50:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-517999-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28961399: Jun 17 17:50:22.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961400: Jun 17 17:50:22.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961401: Jun 17 17:50:22.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961402: Jun 17 17:50:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28961403: Jun 17 17:50:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533586 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28961404: Jun 17 17:50:22.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523845-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28961405: Jun 17 17:50:23.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961406: Jun 17 17:50:23.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961407: Jun 17 17:50:23.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961408: Jun 17 17:50:24.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961409: Jun 17 17:50:24.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961410: Jun 17 17:50:24.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961411: Jun 17 17:50:25.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961412: Jun 17 17:50:25.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961413: Jun 17 17:50:25.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961414: Jun 17 17:50:26.514 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961415: Jun 17 17:50:26.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961416: Jun 17 17:50:26.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961417: Jun 17 17:50:27.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961418: Jun 17 17:50:27.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961419: Jun 17 17:50:27.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961420: Jun 17 17:50:28.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961421: Jun 17 17:50:28.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961422: Jun 17 17:50:28.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961423: Jun 17 17:50:28.728 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28961424: Jun 17 17:50:28.728 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28961425: Jun 17 17:50:28.728 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961426: Jun 17 17:50:28.728 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961427: Jun 17 17:50:28.728 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28961428: Jun 17 17:50:28.746 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28961429: Jun 17 17:50:28.746 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961430: Jun 17 17:50:28.746 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961431: Jun 17 17:50:28.747 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28961432: Jun 17 17:50:28.750 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961433: Jun 17 17:50:28.750 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961434: Jun 17 17:50:28.750 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28961435: Jun 17 17:50:28.753 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961436: Jun 17 17:50:28.753 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961437: Jun 17 17:50:28.753 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28961438: Jun 17 17:50:28.756 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28961439: Jun 17 17:50:28.756 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28961440: Jun 17 17:50:29.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961441: Jun 17 17:50:29.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961442: Jun 17 17:50:29.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961443: Jun 17 17:50:30.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961444: Jun 17 17:50:30.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961445: Jun 17 17:50:30.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961446: Jun 17 17:50:31.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961447: Jun 17 17:50:31.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961448: Jun 17 17:50:31.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961449: Jun 17 17:50:31.544 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28961450: Jun 17 17:50:31.544 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28961451: Jun 17 17:50:32.515 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961452: Jun 17 17:50:32.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961453: Jun 17 17:50:32.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961454: Jun 17 17:50:33.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961455: Jun 17 17:50:33.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961456: Jun 17 17:50:33.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961457: Jun 17 17:50:34.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961458: Jun 17 17:50:34.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961459: Jun 17 17:50:34.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961460: Jun 17 17:50:35.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961461: Jun 17 17:50:35.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961462: Jun 17 17:50:35.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961463: Jun 17 17:50:36.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961464: Jun 17 17:50:36.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961465: Jun 17 17:50:36.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961466: Jun 17 17:50:37.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961467: Jun 17 17:50:37.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961468: Jun 17 17:50:37.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961469: Jun 17 17:50:38.516 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961470: Jun 17 17:50:38.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961471: Jun 17 17:50:38.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961472: Jun 17 17:50:38.936 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Running cleanup in ContactMgr
28961473: Jun 17 17:50:38.936 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Cleanup in ContactMgr complete
28961474: Jun 17 17:50:39.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961475: Jun 17 17:50:39.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961476: Jun 17 17:50:39.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961477: Jun 17 17:50:40.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961478: Jun 17 17:50:40.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961479: Jun 17 17:50:40.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961480: Jun 17 17:50:41.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961481: Jun 17 17:50:41.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961482: Jun 17 17:50:41.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961483: Jun 17 17:50:41.544 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28961484: Jun 17 17:50:41.544 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28961485: Jun 17 17:50:42.472 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28961486: Jun 17 17:50:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406832 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28961487: Jun 17 17:50:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-518000-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28961488: Jun 17 17:50:42.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961489: Jun 17 17:50:42.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961490: Jun 17 17:50:42.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961491: Jun 17 17:50:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28961492: Jun 17 17:50:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533587 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28961493: Jun 17 17:50:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523846-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28961494: Jun 17 17:50:43.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961495: Jun 17 17:50:43.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961496: Jun 17 17:50:43.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961497: Jun 17 17:50:43.756 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28961498: Jun 17 17:50:43.756 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28961499: Jun 17 17:50:43.756 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961500: Jun 17 17:50:43.756 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961501: Jun 17 17:50:43.756 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28961502: Jun 17 17:50:43.767 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28961503: Jun 17 17:50:43.767 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961504: Jun 17 17:50:43.767 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961505: Jun 17 17:50:43.767 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28961506: Jun 17 17:50:43.770 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961507: Jun 17 17:50:43.770 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961508: Jun 17 17:50:43.770 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28961509: Jun 17 17:50:43.773 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961510: Jun 17 17:50:43.773 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961511: Jun 17 17:50:43.773 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28961512: Jun 17 17:50:43.777 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28961513: Jun 17 17:50:43.777 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28961514: Jun 17 17:50:43.937 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(253088/1) returns 17030304 [253088/1]
28961515: Jun 17 17:50:43.937 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109536/1) returns 16886752 [109536/1]
28961516: Jun 17 17:50:43.937 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109541/1) returns 16886757 [109541/1]
28961517: Jun 17 17:50:43.937 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109543/1) returns 16886759 [109543/1]
28961518: Jun 17 17:50:43.937 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109555/1) returns 16886771 [109555/1]
28961519: Jun 17 17:50:44.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961520: Jun 17 17:50:44.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961521: Jun 17 17:50:44.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961522: Jun 17 17:50:45.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961523: Jun 17 17:50:45.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961524: Jun 17 17:50:45.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961525: Jun 17 17:50:46.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961526: Jun 17 17:50:46.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961527: Jun 17 17:50:46.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961528: Jun 17 17:50:47.517 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961529: Jun 17 17:50:47.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961530: Jun 17 17:50:47.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961531: Jun 17 17:50:48.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961532: Jun 17 17:50:48.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961533: Jun 17 17:50:48.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961534: Jun 17 17:50:49.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961535: Jun 17 17:50:49.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961536: Jun 17 17:50:49.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961537: Jun 17 17:50:50.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961538: Jun 17 17:50:50.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961539: Jun 17 17:50:50.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961540: Jun 17 17:50:51.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961541: Jun 17 17:50:51.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961542: Jun 17 17:50:51.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961543: Jun 17 17:50:51.545 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28961544: Jun 17 17:50:51.545 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28961545: Jun 17 17:50:52.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961546: Jun 17 17:50:52.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961547: Jun 17 17:50:52.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961548: Jun 17 17:50:53.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961549: Jun 17 17:50:53.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961550: Jun 17 17:50:53.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961551: Jun 17 17:50:54.518 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961552: Jun 17 17:50:54.519 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961553: Jun 17 17:50:54.519 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961554: Jun 17 17:50:55.199 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor posting OutboundGetContactsReqMsg for CSQID:3
28961555: Jun 17 17:50:55.199 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor: Thread[Thread-40191,5,MXXX]
28961556: Jun 17 17:50:55.199 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:isRequestingContacts() for CSQ 3 returns true
28961557: Jun 17 17:50:55.199 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNrGetContactsReqSent() for CSQ 3 returns 0
28961558: Jun 17 17:50:55.199 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 nr of contactReqMsg requested 0
28961559: Jun 17 17:50:55.199 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 numContactsToRequest = 0
28961560: Jun 17 17:50:55.285 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.ClusterMsgMgr ClusterMsgMgr.isMaster() returns true
28961561: Jun 17 17:50:55.285 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:we are master and DB Publisher is up
28961562: Jun 17 17:50:55.285 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:OB state: 2 and about to check RmCm state
28961563: Jun 17 17:50:55.285 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:RmCm is up
28961564: Jun 17 17:50:55.285 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: # of campaigns =1
28961565: Jun 17 17:50:55.285 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: ENABLED campaign id=11 startTime=300 currentGMTTime=890 endTime=1080
28961566: Jun 17 17:50:55.285 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28961567: Jun 17 17:50:55.519 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961568: Jun 17 17:50:55.519 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961569: Jun 17 17:50:55.519 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961570: Jun 17 17:50:56.519 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961571: Jun 17 17:50:56.519 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961572: Jun 17 17:50:56.519 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961573: Jun 17 17:50:57.519 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961574: Jun 17 17:50:57.519 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961575: Jun 17 17:50:57.519 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961576: Jun 17 17:50:58.523 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961577: Jun 17 17:50:58.523 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961578: Jun 17 17:50:58.523 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961579: Jun 17 17:50:58.777 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28961580: Jun 17 17:50:58.777 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28961581: Jun 17 17:50:58.777 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961582: Jun 17 17:50:58.778 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961583: Jun 17 17:50:58.778 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28961584: Jun 17 17:50:58.788 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28961585: Jun 17 17:50:58.788 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961586: Jun 17 17:50:58.788 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961587: Jun 17 17:50:58.788 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28961588: Jun 17 17:50:58.791 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961589: Jun 17 17:50:58.792 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961590: Jun 17 17:50:58.792 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28961591: Jun 17 17:50:58.795 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961592: Jun 17 17:50:58.795 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961593: Jun 17 17:50:58.795 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28961594: Jun 17 17:50:58.798 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28961595: Jun 17 17:50:58.798 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28961596: Jun 17 17:50:59.523 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961597: Jun 17 17:50:59.523 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961598: Jun 17 17:50:59.523 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961599: Jun 17 17:51:00.523 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961600: Jun 17 17:51:00.523 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961601: Jun 17 17:51:00.523 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961602: Jun 17 17:51:00.922 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7327-ROUTE_CALL_EV] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl Route Connection=[6150:Internal:1/(P1-cti_manager_new_1) GCID=(1,291800)->ACTIVE]->OFFERED, reason=1, Event= CallCtlConnOfferedEv 6150:Internal:1, cause=100, metacode=129, isMaster=true
28961603: Jun 17 17:51:00.923 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7327-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Just before getUniqueID
28961604: Jun 17 17:51:00.923 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7327-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Originator Protocol Call Ref = 00000000000473D80121573700000000
28961605: Jun 17 17:51:00.923 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7327-ROUTE_CALL_EV] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact -1[null] .setAppContact(12465) from null
28961606: Jun 17 17:51:00.923 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7327-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.CallImpl Call.received() JTAPICallContact[id=12465,implId=291800/1,state=STATE_RECEIVED_IDX,inbound=true,App name=NTC_ST_Main,task=null,session=null,seq num=-1,cn=6150,dn=6150,cgn=988435678953,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473D80121573700000000,DestProtocolCallRef=null,TP=null
28961607: Jun 17 17:51:00.923 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7327-ROUTE_CALL_EV] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11125 : ContactSessionChanged received for App FW contact 12465, iefSourceContact is 17069016 [291800/1] (9433)
28961608: Jun 17 17:51:00.923 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7327-ROUTE_CALL_EV] com.cisco.wf.subsystems.rmcm.ICDContactAdapter Ignoring contactSessionChanged because either the new or old session is null
28961609: Jun 17 17:51:00.923 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7327-ROUTE_CALL_EV] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=3,state=IN_USE MDC::init
28961610: Jun 17 17:51:00.923 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7327-ROUTE_CALL_EV] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=3,state=IN_USE ::init: create newMediaManagerImpl 
28961611: Jun 17 17:51:00.926 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_RECEIVED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - Get Property : 1
28961612: Jun 17 17:51:00.926 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_RECEIVED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - IVR OB Call. Found "OBIVRCALL" in the contact context : false
28961613: Jun 17 17:51:00.926 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7327-ROUTE_CALL_EV] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl Route Connection: [6150:Internal:1/(P1-cti_manager_new_1) GCID=(1,291800)->ACTIVE]->OFFERED, CTI Port selected: TP[id=6,implId=614005,state=IN_USE]
28961614: Jun 17 17:51:00.936 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Just before getUniqueID
28961615: Jun 17 17:51:00.936 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Originator Protocol Call Ref = 00000000000473D80121573700000000
28961616: Jun 17 17:51:00.936 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver AddressCallObserver:ConnCreatedEv: Protocol Call Ref = 00000000000473D80121573700000000
28961617: Jun 17 17:51:00.936 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Set the OrigProtocolCallRef to 00000000000473D80121573700000000
28961618: Jun 17 17:51:00.936 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver AddressCallObserver:ConnCreatedEv: Protocol Call Ref = null
28961619: Jun 17 17:51:00.936 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Set the OrigProtocolCallRef to null
28961620: Jun 17 17:51:00.936 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Just before getUniqueID
28961621: Jun 17 17:51:00.936 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup Originator Protocol Call Ref = 00000000000473D80121573800000000
28961622: Jun 17 17:51:00.936 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver AddressCallObserver:ConnCreatedEv: Protocol Call Ref = 00000000000473D80121573800000000
28961623: Jun 17 17:51:00.936 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Set the OrigProtocolCallRef to 00000000000473D80121573800000000
28961624: Jun 17 17:51:00.937 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7327-ROUTE_CALL_EV] com.cisco.wf.subsystems.jtapi.CallImpl Call.associated() JTAPICallContact[id=12465,implId=291800/1,state=STATE_RECEIVED_IDX,inbound=true,App name=NTC_ST_Main,task=null,session=46000016031,seq num=0,cn=6150,dn=6150,cgn=988435678953,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473D80121573800000000,DestProtocolCallRef=null,TP=614005]
28961625: Jun 17 17:51:00.937 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_ROUTE_EXE-41-7327-ROUTE_CALL_EV] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl Route Connection: [6150:Internal:1/(P1-cti_manager_new_1) GCID=(1,291800)->ACTIVE]->OFFERED has 1 current sessions active.
28961626: Jun 17 17:51:00.937 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100667-CALL_EVENT_LOG:614005] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl  Got CallActiveEv, ConnCreatedEv 6150:Internal:1, ConnInProgressEv 6150:Internal:1, CallCtlConnOfferedEv 6150:Internal:1, ConnCreatedEv 988435678953::2, ConnConnectedEv 988435678953::2, CallCtlConnEstablishedEv 988435678953::2, ConnCreatedEv 614005:Internal:1,  events on the AddressCallObserver.
28961627: Jun 17 17:51:00.937 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100668-CALL_CONN_OFFERED:614005] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID: 12465, MediaID: 291800/1 CallCtlConnOfferedEv received for CTI Port: 614005, lastRedirectedAddress: 6150
28961628: Jun 17 17:51:00.937 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100669-CALL_EVENT_LOG:614005] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl  Got ConnInProgressEv 614005:Internal:1, CallCtlConnOfferedEv 614005:Internal:1,  events on the AddressCallObserver.
28961629: Jun 17 17:51:00.940 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100672-CALL_EVENT_LOG:614005] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12465 MediaId:291800/1 Got CallObservationEndedEv,  events on the AddressCallObserver.
28961630: Jun 17 17:51:00.940 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100671-CONN_DISCONNECTED] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl RP[num=6150], conn=[6150:Internal:1/(P1-cti_manager_new_1) GCID=(1,291800)->ACTIVE]->DISCONNECTED, event=CallCtlConnDisconnectedEv 6150:Internal:1, cause=CAUSE_NORMAL[100], meta=META_CALL_REMOVING_PARTY[131]
28961631: Jun 17 17:51:00.941 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100670-CALL_EVENT_LOG:614005] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12465 MediaId:291800/1 Got ConnDisconnectedEv 6150:Internal:1, CallCtlConnDisconnectedEv 6150:Internal:1,  events on the AddressCallObserver.
28961632: Jun 17 17:51:00.945 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_TPG_EXE-40-100668-CALL_CONN_OFFERED:614005] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID: 12465, MediaID: 291800/1 Accepting call for CTI Route Point: 6150 on CTI Port: 614005, ciscoCause=0
28961633: Jun 17 17:51:00.946 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.wf.subsystems.jtapi.CallImpl Call.accepted() JTAPICallContact[id=12465,implId=291800/1,state=STATE_ACCEPTED_IDX,inbound=true,App name=NTC_ST_Main,task=null,session=46000016031,seq num=0,cn=6150,dn=6150,cgn=988435678953,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473D80121573800000000,DestProtocolCallRef=null,TP=614005]
28961634: Jun 17 17:51:00.946 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12465 MediaId:291800/1, TerminalConnection to Terminal: IVR__614005 is RINGING, [614005:Internal:1/(P1-cti_manager_new_1) GCID=(1,291800)->ACTIVE]->ALERTING
28961635: Jun 17 17:51:00.946 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12465 MediaId:291800/1 com.cisco.jtapi.CiscoTermInServiceEvImpl received
28961636: Jun 17 17:51:00.946 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.wf.subsystems.jtapi.CallImpl Call.attributed() JTAPICallContact[id=12465,implId=291800/1,state=STATE_ATTRIBUTED_IDX,inbound=true,App name=NTC_ST_Main,task=null,session=46000016031,seq num=0,cn=6150,dn=6150,cgn=988435678953,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473D80121573800000000,DestProtocolCallRef=null,TP=614005]
28961637: Jun 17 17:51:00.947 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12465 MediaId:291800/1 Task:26000017562 associated with Task ID: 26000017562
28961638: Jun 17 17:51:00.947 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_ENG_TASKS-31-27-TASK:0x60db8c89a_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11125 : ContactAttributed received for App FW contact 12465, iefSourceContact is 17069016 [291800/1] (9433)
28961639: Jun 17 17:51:00.947 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_ENG_TASKS-31-27-TASK:0x60db8c89a_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.rmcm.ICDContactAdapter check Attrib : isAdapterActive set to true
28961640: Jun 17 17:51:00.947 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_ENG_TASKS-31-27-TASK:0x60db8c89a_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.rmcm.ICDContactAdapter Successfully obtained a CTIPort as handler for SessionMsgs 
28961641: Jun 17 17:51:00.950 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionOfferedMsg (Rsrc:null ID:null Type:IAQ)
28961642: Jun 17 17:51:00.950 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.addResourceToContact(291800/1, 614005)
28961643: Jun 17 17:51:00.950 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.addContactToCTIPort, port: 614005 contact ID: 291800/1
28961644: Jun 17 17:51:00.950 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291800/1) returns null
28961645: Jun 17 17:51:00.950 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CTIPort adding RmCm contact with call ID 291800/1 (17069016) to session 46000016031
28961646: Jun 17 17:51:00.950 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.addRmCmContact(291800/1/17069016, 17069016 [291800/1])
28961647: Jun 17 17:51:00.950 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact Making Monitoring flag=true  old flag value =false
28961648: Jun 17 17:51:00.951 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactCreatedEventReqMsg Contact12465
28961649: Jun 17 17:51:00.951 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291800/1] 17069016 ContactEventsGenerator: Posting the ContactCreatedEvent contact type IAQ session 46000016031 session seq num 0
28961650: Jun 17 17:51:00.951 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactPresentedEventReqMsg Contact12465
28961651: Jun 17 17:51:00.951 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291800/1] 17069016 ContactEventsGenerator: Posting the ContactPresentedEvent Resource 614005 contact type IAQ Secondary call ID 291800/1 session 46000016031 session seq num 0 isRedirectFromWF false
28961652: Jun 17 17:51:00.951 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614005
28961653: Jun 17 17:51:00.951 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614005
28961654: Jun 17 17:51:00.951 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614005
28961655: Jun 17 17:51:00.951 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 614005:false
28961656: Jun 17 17:51:00.951 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-1] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {BEGIN_CALL_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069016, callType: 1, connDeviceID: 614005, ani: 988435678953, dnis: 6150, dialedNumber: 6150, callerEnteredDigits: null, callVar_1: null, callVar_2: null, callVar_3: null, callVar_4: null, callVar_5: null, callVar_6: null, callVar_7: null, callVar_8: null, callVar_9: null, callVar_10: null, wrapupData:  } to outboundQ
28961657: Jun 17 17:51:00.952 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-1] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 988435678953
28961658: Jun 17 17:51:00.952 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-1] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 988435678953
28961659: Jun 17 17:51:00.952 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-1] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 988435678953
28961660: Jun 17 17:51:00.952 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-1] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 988435678953:false
28961661: Jun 17 17:51:00.952 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-1] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: got contactPresented from CTI port
28961662: Jun 17 17:51:00.952 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-1] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614005
28961663: Jun 17 17:51:00.952 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-1] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614005
28961664: Jun 17 17:51:00.952 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-1] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 614005
28961665: Jun 17 17:51:00.952 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-1] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 614005:false
28961666: Jun 17 17:51:00.952 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-1] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=1
28961667: Jun 17 17:51:00.952 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-1] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28961668: Jun 17 17:51:00.952 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-1] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DELIVERED_EVENT: Socket:Socket: null monitoredDeviceDN:614005, connectionCallID: 17069016, lineType: 3, skillGroupNumber: -1, serviceNumber: 0, alertingDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535, localConnectionState: 2, eventCause: 22, connectionDeviceID: 614005, alertingDeviceID: 614005, callingDeviceID: 988435678953, calledDeviceID: 614005, lastRedirectDeviceID: null, secondaryCallID: 0, ani: 988435678953, dnis: 6150, userToUserInfo: null, dialedNumber: 6150, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData: null } to outboundQ
28961669: Jun 17 17:51:00.952 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { BEGIN_CALL_EVENT }
28961670: Jun 17 17:51:00.952 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=BEGIN_CALL_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, numCTIClients: 0, numNamedVars: 0, numNamedArrays: 0, callType: 1, connectionDeviceIDType: 0, connectionCallID: 17069016, calledPartyDisposition: 0, connectionDeviceID: 614005, ani: 988435678953, dnis: 6150, dialedNumber: null, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData:  to various sockets } 
28961671: Jun 17 17:51:00.953 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DELIVERED_EVENT }
28961672: Jun 17 17:51:00.953 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DELIVERED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, connectionCallID: 17069016, lineHandle: 65535, lineType: 3, serviceNumber: 0, serviceID: -1, skillGroupNumber: -1, skillGroupID: -1, skillGroupPriority: 0, alertingDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535, localConnectionState: 2, eventCause: 22, connectionDeviceID: 614005, alertingDeviceID: 614005, callingDeviceID: 988435678953, calledDeviceID: 614005, lastRedirectDeviceID: null, secondaryConnectionCallID: 0, ani: 988435678953, dnis: 6150, userToUserInfo: null, dialedNumber: 6150, callerEnteredDigits: null, callVar1: null, callVar2: null, callVar3: null, callVar4: null, callVar5: null, callVar6: null, callVar7: null, callVar8: null, callVar9: null, callVar10: null, wrapupData: , remasks: [] to various sockets } 
28961673: Jun 17 17:51:00.953 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523847-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { BEGIN_CALL_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069016 } 
28961674: Jun 17 17:51:00.953 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523847-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DELIVERED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069016 } 
28961675: Jun 17 17:51:00.955 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-518001-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { BEGIN_CALL_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069016 } 
28961676: Jun 17 17:51:00.955 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-518001-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DELIVERED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069016 } 
28961677: Jun 17 17:51:01.273 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-8] com.cisco.manager.impl.ManagerValve *** ManagerValve => invoke(): servletPath = /RestDay.txt
28961678: Jun 17 17:51:01.273 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-8] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /scripts/
28961679: Jun 17 17:51:01.273 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-8] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /sscripts/
28961680: Jun 17 17:51:01.273 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-8] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /prompts/
28961681: Jun 17 17:51:01.273 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-8] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /sprompts/
28961682: Jun 17 17:51:01.273 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-8] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /grammars/
28961683: Jun 17 17:51:01.273 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-8] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /sgrammars/
28961684: Jun 17 17:51:01.273 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-8] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /documents/
28961685: Jun 17 17:51:01.273 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-8] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /sdocuments/
28961686: Jun 17 17:51:01.273 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-8] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() checking! prefix = /
28961687: Jun 17 17:51:01.274 GMT+300 %MIVR-MGR_MGR-7-UNK: [http-bio-9080-exec-8] com.cisco.manager.impl.ManagerValve *** ManagerValve.invoke() matched! prefix = /
28961688: Jun 17 17:51:01.298 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12465 MediaId:291800/1 Task:26000017562, TerminalConnection to Terminal: IVR__614005 is ACTIVE
28961689: Jun 17 17:51:01.298 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11125 : ContactAccepted received for App FW contact 12465, iefSourceContact is 17069016 [291800/1] (9433)
28961690: Jun 17 17:51:01.298 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.wf.subsystems.jtapi.CallImpl Call.answered() JTAPICallContact[id=12465,implId=291800/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017562,session=46000016031,seq num=0,cn=6150,dn=6150,cgn=988435678953,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473D80121573800000000,DestProtocolCallRef=null,TP=614005]
28961691: Jun 17 17:51:01.299 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionActiveMsg (Rsrc:null ID:291800/1 Type:IAQ)
28961692: Jun 17 17:51:01.299 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291800/1) returns 17069016 [291800/1]
28961693: Jun 17 17:51:01.299 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.removeContactFromCTIPort, port: 614005
28961694: Jun 17 17:51:01.299 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.addResourceToContact(291800/1, 614005)
28961695: Jun 17 17:51:01.299 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.addContactToCTIPort, port: 614005 contact ID: 291800/1
28961696: Jun 17 17:51:01.300 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl
28961697: Jun 17 17:51:01.300 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactConnectedEventReqMsg Contact12465
28961698: Jun 17 17:51:01.300 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12465 MediaId:291800/1 Task:26000017562 com.cisco.jtapi.CiscoMediaOpenLogicalChannelEvImpl received
28961699: Jun 17 17:51:01.301 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291800/1] 17069016 ContactEventsGenerator: Posting the ContactConnectedEvent Resource 614005 contact type IAQ session 46000016031 session seq num 0
28961700: Jun 17 17:51:01.301 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-21] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler:got contactConnected from CTI port
28961701: Jun 17 17:51:01.301 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-21] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler CRACTIEventHandler: for CallEstablishedEventMsg get EventReasonCode from CallEventData (-1)
28961702: Jun 17 17:51:01.301 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CiscoMediaOpenLogicalChannelEv event received 
28961703: Jun 17 17:51:01.301 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStartedEvImpl
28961704: Jun 17 17:51:01.301 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12465 MediaId:291800/1 Task:26000017562 com.cisco.jtapi.CiscoRTPOutputStartedEvImpl received
28961705: Jun 17 17:51:01.301 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-OPEN_LOGICAL_CHANNEL:614005] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CiscoMediaOpenLogicalChannelEv Setting IPv4 address  
28961706: Jun 17 17:51:01.316 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-21] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 988435678953
28961707: Jun 17 17:51:01.317 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-21] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 988435678953
28961708: Jun 17 17:51:01.317 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-21] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 988435678953
28961709: Jun 17 17:51:01.317 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-21] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 988435678953:false
28961710: Jun 17 17:51:01.317 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-21] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=1
28961711: Jun 17 17:51:01.317 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-21] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28961712: Jun 17 17:51:01.317 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-21] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_ESTABLISHED_EVENT: Socket:Socket: null monitoredDeviceDN:614005, connectionCallID: 17069016, lineType: 3, monitoredDeviceDN: 614005, eventReasonCode: 22, serviceNumber: 0, skillGroupNumber: -1, answeringDeviceID: 614005, callingDeviceID: 988435678953, calledDeviceID: 614005, lastRedirectDeviceID: null, answeringDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535 } to outboundQ
28961713: Jun 17 17:51:01.317 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-OPEN_LOGICAL_CHANNEL:614005] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=3,state=IN_USE IPv6 new API setPortForLocalSource 3 args
28961714: Jun 17 17:51:01.317 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-OPEN_LOGICAL_CHANNEL:614005] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=3,state=IN_USE Local in Prop = com.cisco.dialog.RTPPropertiesImpl$Input@168509f
28961715: Jun 17 17:51:01.320 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_ESTABLISHED_EVENT }
28961716: Jun 17 17:51:01.320 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_ESTABLISHED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, ConnectionCallID: 17069016, lineHandle: 65535, lineType: 3, serviceNumber: 0, serviceID: -1, skillGroupNumber: -1, skillGroupID: -1, skillGroupPriority: 0, answeringDeviceType: 73, callingDeviceType: 0, calledDeviceType: 73, lastRedirectDeviceType: 65535, localConnectionState: 3, eventCause: 22, monitoredDeviceDN: 614005, answeringDeviceID: 614005, calledDeviceID: 614005, callingDeviceID: 988435678953, lastRedirectDeviceID: null, remasks: [] to various sockets } 
28961717: Jun 17 17:51:01.321 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-518002-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_ESTABLISHED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069016 } 
28961718: Jun 17 17:51:01.327 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523848-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_ESTABLISHED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069016 } 
28961719: Jun 17 17:51:01.332 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStartedEvImpl
28961720: Jun 17 17:51:01.332 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12465 MediaId:291800/1 Task:26000017562 com.cisco.jtapi.CiscoRTPInputStartedEvImpl received
28961721: Jun 17 17:51:01.333 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-27-TASK:0x60db8c89a_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=3,state=IN_USE MDC::set: com.cisco.wf.cmt.dialogs.CMTPlayPromptDialogImpl@d3dcba enter OK
28961722: Jun 17 17:51:01.333 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-27-TASK:0x60db8c89a_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.cmt.dialogs.CMTDialogImpl init:: flushDTMF=true DTMFBuffer.size=0
28961723: Jun 17 17:51:01.523 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961724: Jun 17 17:51:01.523 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961725: Jun 17 17:51:01.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961726: Jun 17 17:51:01.547 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28961727: Jun 17 17:51:01.547 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28961728: Jun 17 17:51:02.475 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28961729: Jun 17 17:51:02.475 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406833 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28961730: Jun 17 17:51:02.475 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-518003-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28961731: Jun 17 17:51:02.523 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961732: Jun 17 17:51:02.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961733: Jun 17 17:51:02.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961734: Jun 17 17:51:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28961735: Jun 17 17:51:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533588 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28961736: Jun 17 17:51:02.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523849-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28961737: Jun 17 17:51:03.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961738: Jun 17 17:51:03.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961739: Jun 17 17:51:03.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961740: Jun 17 17:51:04.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961741: Jun 17 17:51:04.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961742: Jun 17 17:51:04.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961743: Jun 17 17:51:04.667 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-27-TASK:0x60db8c89a_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=3,state=IN_USE MDC::clear com.cisco.wf.cmt.dialogs.CMTPlayPromptDialogImpl@d3dcba abortWaiting=false
28961744: Jun 17 17:51:04.668 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-27-TASK:0x60db8c89a_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=3,state=IN_USE MDC::set: com.cisco.wf.cmt.dialogs.CMTSimpleDigitStringDialogImpl@1ba94e3 enter OK
28961745: Jun 17 17:51:04.668 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-27-TASK:0x60db8c89a_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.cmt.dialogs.CMTDialogImpl init:: flushDTMF=false DTMFBuffer.size=0
28961746: Jun 17 17:51:04.687 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12465 MediaId:291800/1 Task:26000017562 Digit received: 6
28961747: Jun 17 17:51:04.887 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12465 MediaId:291800/1 Task:26000017562 Digit received: 1
28961748: Jun 17 17:51:05.044 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : Begin logging ewtawt data  
28961749: Jun 17 17:51:05.044 GMT+300 %MIVR-SS_ROUTEANDQUEUE-7-UNK: [pool-6-thread-1] com.cisco.wf.subsystems.routeandqueue.RouteAndQueueSubsystemLogger CHAT EWT TEST : End logging ewtawt data  
28961750: Jun 17 17:51:05.087 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-27-TASK:0x60db8c89a_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.cmt.dialogs.CMTDialogImpl process digit 6
28961751: Jun 17 17:51:05.087 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-27-TASK:0x60db8c89a_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.cmt.dialogs.CMTDialogImpl process digit 1
28961752: Jun 17 17:51:05.105 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12465 MediaId:291800/1 Task:26000017562 Digit received: 8
28961753: Jun 17 17:51:05.106 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-27-TASK:0x60db8c89a_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.cmt.dialogs.CMTDialogImpl process digit 8
28961754: Jun 17 17:51:05.276 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12465 MediaId:291800/1 Task:26000017562 Digit received: 7
28961755: Jun 17 17:51:05.276 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-27-TASK:0x60db8c89a_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.cmt.dialogs.CMTDialogImpl process digit 7
28961756: Jun 17 17:51:05.276 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_ENG_TASKS-31-27-TASK:0x60db8c89a_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=3,state=IN_USE MDC::clear com.cisco.wf.cmt.dialogs.CMTSimpleDigitStringDialogImpl@1ba94e3 abortWaiting=false
28961757: Jun 17 17:51:05.277 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-27-TASK:0x60db8c89a_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12465 MediaId:291800/1 Task:26000017562, Redirecting to: 6187, Unconditional: false, ResetOrigCalledAddr:false, OrigCalledAddr:6187, CallingSearchSpace:calling.party
28961758: Jun 17 17:51:05.277 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_HANDLED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - Get Property : 1
28961759: Jun 17 17:51:05.277 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_HANDLED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - IVR OB Call. Found "OBIVRCALL" in the contact context : false
28961760: Jun 17 17:51:05.284 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPInputStoppedEvImpl
28961761: Jun 17 17:51:05.284 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12465 MediaId:291800/1 Task:26000017562 com.cisco.jtapi.CiscoRTPInputStoppedEvImpl received
28961762: Jun 17 17:51:05.284 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.AddressCallObserver Received Event :com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl
28961763: Jun 17 17:51:05.284 GMT+300 %MIVR-SS_TEL-7-UNK: [(P1-192.168.204.4) EventThread] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12465 MediaId:291800/1 Task:26000017562 com.cisco.jtapi.CiscoRTPOutputStoppedEvImpl received
28961764: Jun 17 17:51:05.301 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_ENG_TASKS-31-27-TASK:0x60db8c89a_NTC_ST_ru/NTC_ST_Main_3_abandon_with_prompt_8_to_9.aef] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferring(6187) JTAPICallContact[id=12465,implId=291800/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017562,session=46000016031,seq num=0,cn=6150,dn=6150,cgn=988435678953,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473D80121573800000000,DestProtocolCallRef=null,TP=614005]
28961765: Jun 17 17:51:05.501 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12465 MediaId:291800/1 Task:26000017562 gets TermConnDroppedEv, meta code:132, cause code:100
28961766: Jun 17 17:51:05.501 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.executor.impl.ExecutorStubImpl.RequestImpl CallID:12465 MediaId:291800/1 Task:26000017562, TerminalConnection to Terminal: IVR__614005 is DROPPED, 291800/1
28961767: Jun 17 17:51:05.502 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.wf.subsystems.jtapi.CallImpl Call.abandoned() - transferring JTAPICallContact[id=12465,implId=291800/1,state=STATE_ANSWERED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017562,session=46000016031,seq num=0,cn=6150,dn=6150,cgn=988435678953,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473D80121573800000000,DestProtocolCallRef=null,TP=614005]
28961768: Jun 17 17:51:05.502 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.wf.subsystems.jtapi.CallImpl CallID:12465 MediaId:291800/1 is (re)added to call session mapping in Session[id=001-0xab5d08a9f,parent=null,active=true,state=SESSION_IN_USE,time=1560783060923]
28961769: Jun 17 17:51:05.502 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.wf.subsystems.rmcm.ICDContactAdapter ICDContactAdapter 11125 : ContactTerminated received for App FW contact 12465, iefSourceContact is 17069016 [291800/1] (9433)
28961770: Jun 17 17:51:05.502 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.wf.subsystems.jtapi.CallImpl Call.transferred(6187) - transferring JTAPICallContact[id=12465,implId=291800/1,state=STATE_TRANSFERRED_IDX,inbound=true,App name=NTC_ST_Main,task=26000017562,session=46000016031,seq num=0,cn=6150,dn=6150,cgn=988435678953,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=6150,route=RP[num=6150],OrigProtocolCallRef=00000000000473D80121573800000000,DestProtocolCallRef=null,TP=614005]
28961771: Jun 17 17:51:05.502 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12465 MediaId:291800/1 Task:26000017562, released TP[type=Cisco CTI Port,id=6,implId=614005,active=false,state=IDLE] from 6150, and releasing udpPort 24822
28961772: Jun 17 17:51:05.504 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgrMsgProcessor Processing msg: SessionRedirectedMsg, contact ID:291800/1
28961773: Jun 17 17:51:05.504 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_TEL_PORT_QEXE_614005-58-732-TERM_CONN_EV:614005] com.cisco.wf.subsystems.jtapi.TAPIPortGroup.Port.InCallObserverImpl CallID:12465 MediaId:291800/1 Task:26000017562 com.cisco.jtapi.TermObservationEndedEvImpl received
28961774: Jun 17 17:51:05.504 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291800/1) returns 17069016 [291800/1]
28961775: Jun 17 17:51:05.504 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6187
28961776: Jun 17 17:51:05.504 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_TERMINATED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - Get Property : 1
28961777: Jun 17 17:51:05.504 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RTR_EVENTS-37-0-CONTACT_TERMINATED] com.cisco.wf.subsystems.jtapi.CallImpl TAPIPortGroup::CallImpl:getReportingPropeorty - IVR OB Call. Found "OBIVRCALL" in the contact context : false
28961778: Jun 17 17:51:05.504 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6187
28961779: Jun 17 17:51:05.504 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6187
28961780: Jun 17 17:51:05.504 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 6187:false
28961781: Jun 17 17:51:05.504 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CTIPort Redirect from CTI port OR CTI Port transferring to unmonitored device scenario discovered in CTIPort 0 .processSessionTransferredMsg (12465, 17069016 [291800/1])
28961782: Jun 17 17:51:05.505 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6187
28961783: Jun 17 17:51:05.505 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6187
28961784: Jun 17 17:51:05.505 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6187
28961785: Jun 17 17:51:05.505 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 6187:false
28961786: Jun 17 17:51:05.505 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CTIPort destRsrc 6187 is an unknown extension in CTIPort 0 .processSessionTransferredMsg (12465, 17069016 [291800/1])
28961787: Jun 17 17:51:05.505 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291800/1) returns 17069016 [291800/1]
28961788: Jun 17 17:51:05.505 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17069016[291800/1] (9433) .dequeueAll(CALL_REDIRECTED)
28961789: Jun 17 17:51:05.505 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.removeContactResourceTuple(291800/1) removing resource 614005
28961790: Jun 17 17:51:05.505 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.DequeueContactReqMsg Contact12465
28961791: Jun 17 17:51:05.505 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.RsrcMgr RsrcMgr.removeContactFromCTIPort, port: 614005
28961792: Jun 17 17:51:05.505 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17069016[291800/1] (9433) .setIaqState(NOT_IN_QUEUE) from NOT_IN_QUEUE
28961793: Jun 17 17:51:05.505 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17069016[291800/1] (9433) .setIaqState(NOT_IN_QUEUE) from NOT_IN_QUEUE
28961794: Jun 17 17:51:05.505 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291800/1] 17069016 ContactEventsGenerator: Posting the ContactDequeuedAllEvent reason code CALL_REDIRECTED contact type IAQ session 46000016031 session seq num 0
28961795: Jun 17 17:51:05.505 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(291800/1) returns 17069016 [291800/1]
28961796: Jun 17 17:51:05.505 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-2] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_DEQUEUED_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069016, eventCause: 65535, appId: 0, CSDID: -1 } to outboundQ
28961797: Jun 17 17:51:05.505 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_DEQUEUED_EVENT }
28961798: Jun 17 17:51:05.505 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.CallContact conferenceQueued flag is: false call contact: 291800/1
28961799: Jun 17 17:51:05.506 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_DEQUEUED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 65535, ConnectionCallID: 17069016, serviceNumber: 0, serviceID: -1, queueDeviceType: 0, numQueued: 0, numSkillGroups: 0, localConnectionState: 3, eventCause: 65535, connectionDeviceID: , queueDeviceID: , skillGroupNumber: -1, skillGroupID: -1, skillGroupPriority: 0, remasks: null to various sockets } 
28961800: Jun 17 17:51:05.506 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CallContact RmCm contact 17069016[291800/1] (9433) .removeConnectedResource(614005)
28961801: Jun 17 17:51:05.506 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RM_RmMsgProcessor-102-0-RmMsgProcessor] com.cisco.wf.subsystems.rmcm.CTIPort rsrc is null in ICDContactAdapter 0 .cancelSessionForContact(17069016 [291800/1])
28961802: Jun 17 17:51:05.506 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-518004-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DEQUEUED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069016 } 
28961803: Jun 17 17:51:05.506 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactTransferredEventReqMsg Contact12465
28961804: Jun 17 17:51:05.506 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523850-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_DEQUEUED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069016 } 
28961805: Jun 17 17:51:05.506 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291800/1] 17069016 ContactEventsGenerator: Posting the ContactTransferredEvent consult contactId: null transferring resource 614005 xferredRsrc 6187 xferredAddr 6187 original contact type IAQ numParties 1 isRedirectAgentToUnknown false original/final session 46000016031 session seq nums 0 0
28961806: Jun 17 17:51:05.506 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6187
28961807: Jun 17 17:51:05.506 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6187
28961808: Jun 17 17:51:05.507 GMT+300 %MIVR-SS_TEL-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 6187
28961809: Jun 17 17:51:05.507 GMT+300 %MIVR-SS_RM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 6187:false
28961810: Jun 17 17:51:05.507 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgrMsgProcessor Processing msg: class com.cisco.wf.subsystems.rmcm.msgs.CMFireContactDisconnectedEventReqMsg Contact12465
28961811: Jun 17 17:51:05.507 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator ContactEventsGenerator: session 46000016031 .getParent() is null contactId= 12465
28961812: Jun 17 17:51:05.507 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.removeRmCmContact(291800/1)
28961813: Jun 17 17:51:05.507 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_CM_ContactMgrMsgProcessor-88-0-MIVR] com.cisco.wf.subsystems.rmcm.ContactEventsGenerator  IEF Contact ID: [291800/1] 17069016 ContactEventsGenerator: Posting the ContactDisconnectedEvent contact type IAQ, session 46000016031, session seq num 0, rejReason 2, abortReason null
28961814: Jun 17 17:51:05.507 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-7] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler:got contactTransferred. returning because not from agent, rmConsultCt is not null or connectedPartyDevices is null
28961815: Jun 17 17:51:05.507 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-7] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():noOfCalls=1
28961816: Jun 17 17:51:05.507 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-7] com.cisco.wf.subsystems.rmcm.jtapi.JtapiRIMgr getAllDevicesForCall():monCall is null
28961817: Jun 17 17:51:05.507 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-7] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {CALL_CLEARED_EVENT: Socket:Socket: null monitoredDeviceDN:, connectionCallID: 17069016, localConnectionState: 0, eventCause: 1014, connectionDeviceID:  } to outboundQ
28961818: Jun 17 17:51:05.507 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { CALL_CLEARED_EVENT }
28961819: Jun 17 17:51:05.507 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=CALL_CLEARED_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, ConnectionCallID: 17069016, localConnectionState: 0, eventCause: 1014, connectionDeviceID: , remasks: [] to various sockets } 
28961820: Jun 17 17:51:05.507 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-7] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 988435678953
28961821: Jun 17 17:51:05.507 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-7] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 988435678953
28961822: Jun 17 17:51:05.508 GMT+300 %MIVR-SS_TEL-7-UNK: [EventQueue.DispatchThread-0-7] com.cisco.wf.subsystems.jtapi.TAPIPortGroup ServiceAddressObserver#getRoute, Trying to find route point with wild card, CTI Route Point: 988435678953
28961823: Jun 17 17:51:05.508 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-7] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 988435678953:false
28961824: Jun 17 17:51:05.508 GMT+300 %MIVR-SS_RM-7-UNK: [EventQueue.DispatchThread-0-7] com.cisco.wf.subsystems.rmcm.RsrcMgr isCTIRoutePoint, addr: 6150:true
28961825: Jun 17 17:51:05.508 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-518005-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CLEARED_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069016 } 
28961826: Jun 17 17:51:05.508 GMT+300 %MIVR-ICD_CTI-7-UNK: [EventQueue.DispatchThread-0-7] com.cisco.wf.subsystems.ctiserver.CRACTIEventHandler EventHandler: posting {END_CALL_EVENT: Socket:Socket: null monitoredDeviceDN:null, connectionCallID: 17069016 } to outboundQ
28961827: Jun 17 17:51:05.508 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { END_CALL_EVENT }
28961828: Jun 17 17:51:05.508 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=END_CALL_EVENT, monitorID: 0, peripheralID: 1, peripheralType: 21, connectionDeviceIDType: 0, connectionCallID: 17069016, connectionDeviceID:  to various sockets } 
28961829: Jun 17 17:51:05.508 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523851-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { CALL_CLEARED_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069016 } 
28961830: Jun 17 17:51:05.508 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523851-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { END_CALL_EVENT to Socket[addr=192.168.204.11,port=59290,localport=12028]  CID: 17069016 } 
28961831: Jun 17 17:51:05.508 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-518006-PROCESS_CTI_MGR_EVENT] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { END_CALL_EVENT to Socket[addr=192.168.204.2,port=53118,localport=12028]  CID: 17069016 } 
28961832: Jun 17 17:51:05.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961833: Jun 17 17:51:05.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961834: Jun 17 17:51:05.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961835: Jun 17 17:51:05.705 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7303-NOTIFY_IDLE] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=3,state=IDLE MDC::abort: return without waiting
28961836: Jun 17 17:51:05.705 GMT+300 %MIVR-SS_CMT-7-UNK: [MIVR_CHANNEL_MGR_NOTIFY-7-7303-NOTIFY_IDLE] com.cisco.wf.dialog.MediaDialogChannel MediaDialogChannel id=3,state=IDLE MediaManager resetted.
28961837: Jun 17 17:51:06.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961838: Jun 17 17:51:06.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961839: Jun 17 17:51:06.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961840: Jun 17 17:51:07.524 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961841: Jun 17 17:51:07.525 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961842: Jun 17 17:51:07.525 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961843: Jun 17 17:51:08.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961844: Jun 17 17:51:08.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961845: Jun 17 17:51:08.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961846: Jun 17 17:51:09.526 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961847: Jun 17 17:51:09.526 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961848: Jun 17 17:51:09.526 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961849: Jun 17 17:51:10.526 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961850: Jun 17 17:51:10.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961851: Jun 17 17:51:10.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961852: Jun 17 17:51:10.842 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):found a repositoryAccessor : com.cisco.config.impl.bsaccessor.BootstrapAccessor
28961853: Jun 17 17:51:10.842 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet searching for matches on: 1\.(\d+)\.1\.xml
28961854: Jun 17 17:51:10.842 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.xmlaccessor.XMLConfigReader XA.myGet matched on regEx record: 1.1442327474.1.xml
28961855: Jun 17 17:51:10.872 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961856: Jun 17 17:51:10.872 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961857: Jun 17 17:51:10.872 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_CRA_HRDM_HRLicenseUtilizationStatsDumpThread-132-0-HRLicenseUtilizationStatsDumpThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28961858: Jun 17 17:51:11.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961859: Jun 17 17:51:11.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961860: Jun 17 17:51:11.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961861: Jun 17 17:51:11.547 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28961862: Jun 17 17:51:11.548 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28961863: Jun 17 17:51:12.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961864: Jun 17 17:51:12.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961865: Jun 17 17:51:12.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961866: Jun 17 17:51:13.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961867: Jun 17 17:51:13.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961868: Jun 17 17:51:13.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961869: Jun 17 17:51:13.798 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28961870: Jun 17 17:51:13.798 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28961871: Jun 17 17:51:13.799 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961872: Jun 17 17:51:13.799 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961873: Jun 17 17:51:13.799 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28961874: Jun 17 17:51:13.818 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28961875: Jun 17 17:51:13.818 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961876: Jun 17 17:51:13.818 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961877: Jun 17 17:51:13.818 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28961878: Jun 17 17:51:13.822 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961879: Jun 17 17:51:13.822 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961880: Jun 17 17:51:13.822 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28961881: Jun 17 17:51:13.826 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961882: Jun 17 17:51:13.826 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961883: Jun 17 17:51:13.826 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28961884: Jun 17 17:51:13.829 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28961885: Jun 17 17:51:13.830 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28961886: Jun 17 17:51:14.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961887: Jun 17 17:51:14.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961888: Jun 17 17:51:14.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961889: Jun 17 17:51:15.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961890: Jun 17 17:51:15.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961891: Jun 17 17:51:15.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961892: Jun 17 17:51:16.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961893: Jun 17 17:51:16.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961894: Jun 17 17:51:16.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961895: Jun 17 17:51:17.527 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961896: Jun 17 17:51:17.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961897: Jun 17 17:51:17.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961898: Jun 17 17:51:18.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961899: Jun 17 17:51:18.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961900: Jun 17 17:51:18.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961901: Jun 17 17:51:19.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961902: Jun 17 17:51:19.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961903: Jun 17 17:51:19.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961904: Jun 17 17:51:20.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961905: Jun 17 17:51:20.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961906: Jun 17 17:51:20.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961907: Jun 17 17:51:21.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961908: Jun 17 17:51:21.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961909: Jun 17 17:51:21.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961910: Jun 17 17:51:21.548 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28961911: Jun 17 17:51:21.548 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28961912: Jun 17 17:51:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28961913: Jun 17 17:51:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406834 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28961914: Jun 17 17:51:22.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-518007-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28961915: Jun 17 17:51:22.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961916: Jun 17 17:51:22.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961917: Jun 17 17:51:22.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961918: Jun 17 17:51:22.963 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28961919: Jun 17 17:51:22.963 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533589 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28961920: Jun 17 17:51:22.964 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523852-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28961921: Jun 17 17:51:23.528 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961922: Jun 17 17:51:23.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961923: Jun 17 17:51:23.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961924: Jun 17 17:51:24.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961925: Jun 17 17:51:24.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961926: Jun 17 17:51:24.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961927: Jun 17 17:51:25.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961928: Jun 17 17:51:25.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961929: Jun 17 17:51:25.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961930: Jun 17 17:51:26.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961931: Jun 17 17:51:26.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961932: Jun 17 17:51:26.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961933: Jun 17 17:51:27.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961934: Jun 17 17:51:27.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961935: Jun 17 17:51:27.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961936: Jun 17 17:51:28.529 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961937: Jun 17 17:51:28.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961938: Jun 17 17:51:28.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961939: Jun 17 17:51:28.831 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28961940: Jun 17 17:51:28.831 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28961941: Jun 17 17:51:28.831 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961942: Jun 17 17:51:28.831 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961943: Jun 17 17:51:28.831 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28961944: Jun 17 17:51:28.849 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28961945: Jun 17 17:51:28.849 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961946: Jun 17 17:51:28.849 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961947: Jun 17 17:51:28.849 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28961948: Jun 17 17:51:28.855 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961949: Jun 17 17:51:28.855 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961950: Jun 17 17:51:28.856 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28961951: Jun 17 17:51:28.860 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28961952: Jun 17 17:51:28.860 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28961953: Jun 17 17:51:28.860 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28961954: Jun 17 17:51:28.866 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28961955: Jun 17 17:51:28.866 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28961956: Jun 17 17:51:29.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961957: Jun 17 17:51:29.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961958: Jun 17 17:51:29.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961959: Jun 17 17:51:30.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961960: Jun 17 17:51:30.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961961: Jun 17 17:51:30.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961962: Jun 17 17:51:31.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961963: Jun 17 17:51:31.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961964: Jun 17 17:51:31.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961965: Jun 17 17:51:31.548 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28961966: Jun 17 17:51:31.548 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28961967: Jun 17 17:51:32.530 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961968: Jun 17 17:51:32.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961969: Jun 17 17:51:32.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961970: Jun 17 17:51:33.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961971: Jun 17 17:51:33.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961972: Jun 17 17:51:33.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961973: Jun 17 17:51:34.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961974: Jun 17 17:51:34.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961975: Jun 17 17:51:34.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961976: Jun 17 17:51:35.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961977: Jun 17 17:51:35.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961978: Jun 17 17:51:35.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961979: Jun 17 17:51:36.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961980: Jun 17 17:51:36.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961981: Jun 17 17:51:36.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961982: Jun 17 17:51:37.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961983: Jun 17 17:51:37.531 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961984: Jun 17 17:51:37.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961985: Jun 17 17:51:38.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961986: Jun 17 17:51:38.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961987: Jun 17 17:51:38.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961988: Jun 17 17:51:39.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961989: Jun 17 17:51:39.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961990: Jun 17 17:51:39.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961991: Jun 17 17:51:40.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961992: Jun 17 17:51:40.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961993: Jun 17 17:51:40.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961994: Jun 17 17:51:41.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28961995: Jun 17 17:51:41.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28961996: Jun 17 17:51:41.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28961997: Jun 17 17:51:41.548 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28961998: Jun 17 17:51:41.549 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28961999: Jun 17 17:51:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28962000: Jun 17 17:51:42.473 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=406835 to socket: Socket[addr=192.168.204.2,port=53118,localport=12028]
28962001: Jun 17 17:51:42.474 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-310-518008-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.2,port=53118,localport=12028]  } 
28962002: Jun 17 17:51:42.532 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28962003: Jun 17 17:51:42.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28962004: Jun 17 17:51:42.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28962005: Jun 17 17:51:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMsgProcessor: got message: { HEARTBEAT_CONF }
28962006: Jun 17 17:51:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SERVER-89-1-outboundMsgQ] com.cisco.wf.subsystems.ctiserver.CSOutboundMsgProcessor OutboundMessageprocessor : sending msg : { length=-1 type=HEARTBEAT_CONF,invokeId=533590 to socket: Socket[addr=192.168.204.11,port=59290,localport=12028]
28962007: Jun 17 17:51:42.962 GMT+300 %MIVR-ICD_CTI-7-UNK: [MIVR_ICD_CTI_SOCKET-314-523853-PROCESS_CTI_MGR_RESPONSE] com.cisco.wf.subsystems.ctiserver.MsgHandler MsgHandler : Sent : { HEARTBEAT_CONF to Socket[addr=192.168.204.11,port=59290,localport=12028]  } 
28962008: Jun 17 17:51:43.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28962009: Jun 17 17:51:43.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28962010: Jun 17 17:51:43.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28962011: Jun 17 17:51:43.866 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: # of active campaigns =1
28962012: Jun 17 17:51:43.866 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: Campaigns without contacts in memory:[11]
28962013: Jun 17 17:51:43.866 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28962014: Jun 17 17:51:43.866 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28962015: Jun 17 17:51:43.867 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.CampaignConfig
28962016: Jun 17 17:51:43.884 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Found Configs1
28962017: Jun 17 17:51:43.884 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28962018: Jun 17 17:51:43.884 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28962019: Jun 17 17:51:43.884 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28962020: Jun 17 17:51:43.889 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28962021: Jun 17 17:51:43.889 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28962022: Jun 17 17:51:43.889 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28962023: Jun 17 17:51:43.893 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.ConfigManagerImpl getAccessor(ConfigQuery):Try to get the default accessor
28962024: Jun 17 17:51:43.893 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor DBAccessor.get(query))
28962025: Jun 17 17:51:43.893 GMT+300 %MIVR-CFG_MGR-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.config.impl.dbaccessor.DBAccessor Schema class = com.cisco.crs.outbound.DialingListConfig
28962026: Jun 17 17:51:43.897 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.ReadContactsThread ReadContactsThread: readCampaigns: campaignBatchSize after CALLBACK+PENDING+RETRIES=0 for campaignID:11
28962027: Jun 17 17:51:43.897 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ReadContactsThread-130-0-ReadContactsThread] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28962028: Jun 17 17:51:43.937 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Running cleanup in ContactMgr
28962029: Jun 17 17:51:43.937 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr Cleanup in ContactMgr complete
28962030: Jun 17 17:51:44.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28962031: Jun 17 17:51:44.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28962032: Jun 17 17:51:44.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28962033: Jun 17 17:51:45.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28962034: Jun 17 17:51:45.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28962035: Jun 17 17:51:45.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28962036: Jun 17 17:51:46.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28962037: Jun 17 17:51:46.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28962038: Jun 17 17:51:46.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28962039: Jun 17 17:51:47.533 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28962040: Jun 17 17:51:47.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28962041: Jun 17 17:51:47.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28962042: Jun 17 17:51:48.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28962043: Jun 17 17:51:48.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28962044: Jun 17 17:51:48.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28962045: Jun 17 17:51:48.938 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(253088/1) returns 17030304 [253088/1]
28962046: Jun 17 17:51:48.938 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109536/1) returns 16886752 [109536/1]
28962047: Jun 17 17:51:48.938 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109541/1) returns 16886757 [109541/1]
28962048: Jun 17 17:51:48.938 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109543/1) returns 16886759 [109543/1]
28962049: Jun 17 17:51:48.938 GMT+300 %MIVR-SS_CM-7-UNK: [MIVR_SS_RMCM_RmCmCleanupThread-127-0-RmCmCleanupThread] com.cisco.wf.subsystems.rmcm.ContactMgr ContactMgr.getRmCmContact(109555/1) returns 16886771 [109555/1]
28962050: Jun 17 17:51:49.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28962051: Jun 17 17:51:49.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28962052: Jun 17 17:51:49.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28962053: Jun 17 17:51:50.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28962054: Jun 17 17:51:50.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28962055: Jun 17 17:51:50.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28962056: Jun 17 17:51:51.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28962057: Jun 17 17:51:51.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28962058: Jun 17 17:51:51.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28962059: Jun 17 17:51:51.549 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:setNumberActiveRsrcs() csqID:3, activeRsrcs:0
28962060: Jun 17 17:51:51.549 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_ActiveResourcesEstimator-50-0-ActiveResourcesEstimator] com.cisco.wf.subsystems.outbound.ActiveResourcesEstimator ActiveResourcesEstimator set stats for csqID:3, numActive:0
28962061: Jun 17 17:51:52.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28962062: Jun 17 17:51:52.534 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28962063: Jun 17 17:51:52.535 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28962064: Jun 17 17:51:53.535 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28962065: Jun 17 17:51:53.535 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28962066: Jun 17 17:51:53.535 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28962067: Jun 17 17:51:54.535 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28962068: Jun 17 17:51:54.535 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28962069: Jun 17 17:51:54.535 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28962070: Jun 17 17:51:55.200 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor posting OutboundGetContactsReqMsg for CSQID:3
28962071: Jun 17 17:51:55.200 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDailerContactsRequestor OutboundContactsRequestor: Thread[Thread-40191,5,MXXX]
28962072: Jun 17 17:51:55.200 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:isRequestingContacts() for CSQ 3 returns true
28962073: Jun 17 17:51:55.200 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNrGetContactsReqSent() for CSQ 3 returns 0
28962074: Jun 17 17:51:55.200 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 nr of contactReqMsg requested 0
28962075: Jun 17 17:51:55.200 GMT+300 %MIVR-SS_OB-7-UNK: [Thread-40191] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:postOutboundGetContactsReqMsg() csqID:3 numContactsToRequest = 0
28962076: Jun 17 17:51:55.285 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.ClusterMsgMgr ClusterMsgMgr.isMaster() returns true
28962077: Jun 17 17:51:55.286 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:we are master and DB Publisher is up
28962078: Jun 17 17:51:55.286 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:OB state: 2 and about to check RmCm state
28962079: Jun 17 17:51:55.286 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop:RmCm is up
28962080: Jun 17 17:51:55.286 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: # of campaigns =1
28962081: Jun 17 17:51:55.286 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.SubsystemOutbound CheckCampaignStartStop: ENABLED campaign id=11 startTime=300 currentGMTTime=891 endTime=1080
28962082: Jun 17 17:51:55.286 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_CheckCampaignStartStop-67-0-CheckCampaignStartStop] com.cisco.wf.subsystems.outbound.CampaignMgr CampaignMgr.isActiveCampaign: campaignID:11 true
28962083: Jun 17 17:51:55.535 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28962084: Jun 17 17:51:55.535 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28962085: Jun 17 17:51:55.535 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0
28962086: Jun 17 17:51:56.535 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.OutboundMgrMsgProcessor OutboundMgrMsgProcessor:Processing msg: OutboundCSQIterationMsg:  csqID: 3 ,dialerType: PREVIEW_DIALER
28962087: Jun 17 17:51:56.535 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.CSQPreviewOutboundInfo OutboundContactInfo:getNumberContactsToCall() for csqID:3 :0
28962088: Jun 17 17:51:56.536 GMT+300 %MIVR-SS_OB-7-UNK: [MIVR_SS_OB_OutboundMgrMsgProcessor-62-0-OutboundMgrMsgProcessor] com.cisco.wf.subsystems.outbound.PreviewDialer PreviewDialer:sendAgentReservationMsgToRMCM() csqid:3 ,#Total active resources in csq:0.0 ,#CSQ allocation %:100 ,#active:0.0, #active-working:0, #Number of Available resources:0, #lic_left:25, #contacts:0