=== Verbose logging started: 4/22/2005 12:47:48 Build type: SHIP UNICODE 3.01.4000.1823 Calling process: C:\WINNT\system32\msiexec.exe === MSI (c) (60:20) [12:47:48:635]: Resetting cached policy values MSI (c) (60:20) [12:47:48:635]: Machine policy value 'Debug' is 0 MSI (c) (60:20) [12:47:48:635]: ******* RunEngine: ******* Product: Viewmail.msi ******* Action: ******* CommandLine: ********** MSI (c) (60:20) [12:47:48:645]: Machine policy value 'DisableUserInstalls' is 0 MSI (c) (60:20) [12:47:48:675]: Cloaking enabled. MSI (c) (60:20) [12:47:48:675]: Attempting to enable all disabled priveleges before calling Install on Server MSI (c) (60:20) [12:47:48:685]: End dialog not enabled MSI (c) (60:20) [12:47:48:685]: Original package ==> C:\VMO\CiscoUnity.VMO4.0.4\ENG\Viewmail.msi MSI (c) (60:20) [12:47:48:685]: Package we're running from ==> C:\DOCUME~1\TCLEME~1\LOCALS~1\Temp\8d762e.msi MSI (c) (60:20) [12:47:48:695]: APPCOMPAT: looking for appcompat database entry with ProductCode '{D43281E3-D934-46D3-8341-66B7B4BFC626}'. MSI (c) (60:20) [12:47:48:695]: APPCOMPAT: no matching ProductCode found in database. MSI (c) (60:20) [12:47:48:695]: MSCOREE not loaded loading copy from system32 MSI (c) (60:20) [12:47:48:695]: Machine policy value 'TransformsSecure' is 0 MSI (c) (60:20) [12:47:48:695]: User policy value 'TransformsAtSource' is 0 MSI (c) (60:20) [12:47:48:695]: Note: 1: 2205 2: 3: MsiFileHash MSI (c) (60:20) [12:47:48:695]: Machine policy value 'DisablePatch' is 0 MSI (c) (60:20) [12:47:48:695]: Machine policy value 'AllowLockdownPatch' is 0 MSI (c) (60:20) [12:47:48:695]: Machine policy value 'DisableLUAPatching' is 0 MSI (c) (60:20) [12:47:48:695]: Machine policy value 'DisableFlyWeightPatching' is 0 MSI (c) (60:20) [12:47:48:715]: APPCOMPAT: looking for appcompat database entry with ProductCode '{D43281E3-D934-46D3-8341-66B7B4BFC626}'. MSI (c) (60:20) [12:47:48:715]: APPCOMPAT: no matching ProductCode found in database. MSI (c) (60:20) [12:47:48:715]: Transforms are not secure. MSI (c) (60:20) [12:47:48:715]: Command Line: CURRENTDIRECTORY=C:\VMO\CiscoUnity.VMO4.0.4\ENG CLIENTUILEVEL=0 CLIENTPROCESSID=1376 %HOMEPATH= %HOMEDRIVE=C: %HOMESHARE=\\bass\home MSI (c) (60:20) [12:47:48:715]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{554C4B31-4EE9-4EB5-AD3B-2DE29FB5CC10}'. MSI (c) (60:20) [12:47:48:715]: Product Code passed to Engine.Initialize: '' MSI (c) (60:20) [12:47:48:715]: Product Code from property table before transforms: '{D43281E3-D934-46D3-8341-66B7B4BFC626}' MSI (c) (60:20) [12:47:48:715]: Product Code from property table after transforms: '{D43281E3-D934-46D3-8341-66B7B4BFC626}' MSI (c) (60:20) [12:47:48:715]: Product not registered: beginning first-time install MSI (c) (60:20) [12:47:48:715]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'. MSI (c) (60:20) [12:47:48:715]: Entering CMsiConfigurationManager::SetLastUsedSource. MSI (c) (60:20) [12:47:48:715]: User policy value 'SearchOrder' is 'nmu' MSI (c) (60:20) [12:47:48:715]: Adding new sources is allowed. MSI (c) (60:20) [12:47:48:715]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'. MSI (c) (60:20) [12:47:48:715]: Package name extracted from package path: 'Viewmail.msi' MSI (c) (60:20) [12:47:48:715]: Package to be registered: 'ViewMail.MSI' MSI (c) (60:20) [12:47:48:715]: Note: 1: 2729 MSI (c) (60:20) [12:47:48:725]: Note: 1: 2729 MSI (c) (60:20) [12:47:48:725]: Note: 1: 2262 2: AdminProperties 3: -2147287038 MSI (c) (60:20) [12:47:48:725]: Machine policy value 'DisableMsi' is 0 MSI (c) (60:20) [12:47:48:725]: Machine policy value 'AlwaysInstallElevated' is 0 MSI (c) (60:20) [12:47:48:725]: User policy value 'AlwaysInstallElevated' is 0 MSI (c) (60:20) [12:47:48:725]: Product installation will be elevated because user is admin and product is being installed per-machine. MSI (c) (60:20) [12:47:48:725]: Running product '{D43281E3-D934-46D3-8341-66B7B4BFC626}' with elevated privileges: Product is assigned. MSI (c) (60:20) [12:47:48:725]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\VMO\CiscoUnity.VMO4.0.4\ENG'. MSI (c) (60:20) [12:47:48:725]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'. MSI (c) (60:20) [12:47:48:725]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '1376'. MSI (c) (60:20) [12:47:48:725]: TRANSFORMS property is now: MSI (c) (60:20) [12:47:48:725]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '110'. MSI (c) (60:20) [12:47:48:735]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tclements\Application Data MSI (c) (60:20) [12:47:48:735]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tclements\Favorites MSI (c) (60:20) [12:47:48:735]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tclements\NetHood MSI (c) (60:20) [12:47:48:735]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tclements\My Documents MSI (c) (60:20) [12:47:48:735]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tclements\PrintHood MSI (c) (60:20) [12:47:48:735]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tclements\Recent MSI (c) (60:20) [12:47:48:735]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tclements\SendTo MSI (c) (60:20) [12:47:48:735]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tclements\Templates MSI (c) (60:20) [12:47:48:735]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data MSI (c) (60:20) [12:47:48:735]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tclements\Local Settings\Application Data MSI (c) (60:20) [12:47:48:735]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tclements\My Documents\My Pictures MSI (c) (60:20) [12:47:48:745]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools MSI (c) (60:20) [12:47:48:745]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup MSI (c) (60:20) [12:47:48:745]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs MSI (c) (60:20) [12:47:48:745]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu MSI (c) (60:20) [12:47:48:745]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop MSI (c) (60:20) [12:47:48:745]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tclements\Start Menu\Programs\Administrative Tools MSI (c) (60:20) [12:47:48:745]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tclements\Start Menu\Programs\Startup MSI (c) (60:20) [12:47:48:745]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tclements\Start Menu\Programs MSI (c) (60:20) [12:47:48:745]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tclements\Start Menu MSI (c) (60:20) [12:47:48:745]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tclements\Desktop MSI (c) (60:20) [12:47:48:745]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Templates MSI (c) (60:20) [12:47:48:745]: SHELL32::SHGetFolderPath returned: C:\WINNT\Fonts MSI (c) (60:20) [12:47:48:745]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16 MSI (c) (60:20) [12:47:48:745]: MSCOREE not loaded loading copy from system32 MSI (c) (60:20) [12:47:48:745]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'. MSI (c) (60:20) [12:47:48:745]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (c) (60:20) [12:47:48:745]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Shoe Carnival'. MSI (c) (60:20) [12:47:48:745]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (c) (60:20) [12:47:48:745]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Shoe Carnival, Inc.'. MSI (c) (60:20) [12:47:48:745]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\DOCUME~1\TCLEME~1\LOCALS~1\Temp\8d762e.msi'. MSI (c) (60:20) [12:47:48:745]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\VMO\CiscoUnity.VMO4.0.4\ENG\Viewmail.msi'. MSI (c) (60:20) [12:47:48:745]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\VMO\CiscoUnity.VMO4.0.4\ENG\'. MSI (c) (60:20) [12:47:48:745]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\VMO\CiscoUnity.VMO4.0.4\ENG\'. MSI (c) (60:74) [12:47:48:755]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '3.01'. === Logging started: 4/22/2005 12:47:48 === MSI (c) (60:20) [12:47:48:765]: Note: 1: 2262 2: PatchPackage 3: -2147287038 MSI (c) (60:20) [12:47:48:765]: Machine policy value 'DisableRollback' is 0 MSI (c) (60:20) [12:47:48:765]: User policy value 'DisableRollback' is 0 MSI (c) (60:20) [12:47:48:765]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'. MSI (c) (60:20) [12:47:48:765]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'. MSI (c) (60:20) [12:47:48:765]: Doing action: INSTALL Action start 12:47:48: INSTALL. MSI (c) (60:20) [12:47:48:765]: UI Sequence table 'InstallUISequence' is present and populated. MSI (c) (60:20) [12:47:48:765]: Running UISequence MSI (c) (60:20) [12:47:48:765]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'. MSI (c) (60:20) [12:47:48:765]: Doing action: LaunchConditions Action start 12:47:48: LaunchConditions. Action ended 12:47:48: LaunchConditions. Return value 1. MSI (c) (60:20) [12:47:48:765]: Doing action: RunVMOInitVBS Action start 12:47:48: RunVMOInitVBS. MSI (c) (60:24) [12:47:48:765]: Cloaking enabled. MSI (c) (60:24) [12:47:48:765]: Attempting to enable all disabled priveleges before calling Install on Server MSI (c) (60:24) [12:47:48:765]: Connected to service for CA interface. MSI (c) (60:C0) [12:47:48:796]: Entering MsiProvideComponentFromDescriptor. Descriptor: h1yTLE.ng@ooHpD]Rd~&Oleaut32.dll>M5KDYSUnf(HA*L[xeX)y, PathBuf: 11CEB9C, pcchPathBuf: 11CEDAC, pcchArgsOffset: 11CEB68 MSI (c) (60:C0) [12:47:48:796]: MsiProvideComponentFromDescriptor called for component {997FA962-E067-11D1-9396-00A0C90F27F9}: returning harcoded oleaut32.dll value MSI (c) (60:C0) [12:47:48:796]: MsiProvideComponentFromDescriptor is returning: 0 Action ended 12:47:49: RunVMOInitVBS. Return value 0. MSI (c) (60:20) [12:47:49:256]: Doing action: SetupInitialization Action start 12:47:49: SetupInitialization. Info 2898.ExpressDefault, Tahoma, 0 Info 2898.TahomaBold10, Tahoma, 0 Action ended 12:47:49: SetupInitialization. Return value 1. MSI (c) (60:20) [12:47:49:276]: Doing action: FindRelatedProducts Action start 12:47:49: FindRelatedProducts. MSI (c) (60:20) [12:47:49:276]: Note: 1: 2262 2: Upgrade 3: -2147287038 Action ended 12:47:49: FindRelatedProducts. Return value 1. MSI (c) (60:20) [12:47:49:276]: Doing action: AppSearch Action start 12:47:49: AppSearch. MSI (c) (60:20) [12:47:49:276]: Note: 1: 2262 2: CompLocator 3: -2147287038 MSI (c) (60:20) [12:47:49:276]: Note: 1: 2262 2: RegLocator 3: -2147287038 MSI (c) (60:20) [12:47:49:276]: Note: 1: 2262 2: IniLocator 3: -2147287038 Action ended 12:47:49: AppSearch. Return value 1. MSI (c) (60:20) [12:47:49:276]: Skipping action: Win98MERpcDllAbort (condition is false) MSI (c) (60:20) [12:47:49:276]: Skipping action: CCPSearch (condition is false) MSI (c) (60:20) [12:47:49:276]: Skipping action: RMCCPSearch (condition is false) MSI (c) (60:20) [12:47:49:276]: Doing action: ValidateProductID Action start 12:47:49: ValidateProductID. Action ended 12:47:49: ValidateProductID. Return value 1. MSI (c) (60:20) [12:47:49:276]: Doing action: RunCheckForUnity Action start 12:47:49: RunCheckForUnity. Action ended 12:47:49: RunCheckForUnity. Return value 0. MSI (c) (60:20) [12:47:49:346]: Skipping action: UnityInstalledError (condition is false) MSI (c) (60:20) [12:47:49:346]: Doing action: RunVMOPreCheck Action start 12:47:49: RunVMOPreCheck. MSI (c) (60:30) [12:47:49:366]: Invoking remote custom action. DLL: C:\DOCUME~1\TCLEME~1\LOCALS~1\Temp\MSI18.tmp, Entrypoint: VMOPreCheck MSI (c) (60!C0) [12:47:49:366]: PROPERTY CHANGE: Adding OutlookVersion property. Its value is '000000'. Action ended 12:47:49: RunVMOPreCheck. Return value 1. MSI (c) (60:20) [12:47:49:366]: Doing action: OutlookVersionError Action start 12:47:49: OutlookVersionError. MSI (c) (60:74) [12:47:49:446]: Note: 1: 2731 2: 0 Action ended 12:47:52: OutlookVersionError. Return value 2. MSI (c) (60:20) [12:47:52:451]: Doing action: SetupInterrupted Action start 12:47:52: SetupInterrupted. MSI (c) (60:74) [12:47:52:521]: Note: 1: 2731 2: 0 Action ended 12:47:53: SetupInterrupted. Return value 2. Action ended 12:47:53: INSTALL. Return value 2. MSI (c) (60:20) [12:47:53:472]: Destroying RemoteAPI object. MSI (c) (60:24) [12:47:53:472]: Custom Action Manager thread ending. Property(C): DiskPrompt = [1] Property(C): Registration = No Property(C): UpgradeCode = {3795C9A5-A10B-401A-9A7F-4DA503D2F139} Property(C): ProductName = ViewMail for Outlook Property(C): ProductVersion = 1.20.0004 Property(C): ProductID = None Property(C): TARGETDIR = c:\Program Files\ViewMail Property(C): AppDataFolder = C:\Documents and Settings\tclements\Application Data\ Property(C): CommonFilesFolder = C:\Program Files\Common Files\ Property(C): DesktopFolder = C:\Documents and Settings\All Users\Desktop\ Property(C): FontsFolder = C:\WINNT\Fonts\ Property(C): FavoritesFolder = C:\Documents and Settings\tclements\Favorites\ Property(C): NetHoodFolder = C:\Documents and Settings\tclements\NetHood\ Property(C): PersonalFolder = C:\Documents and Settings\tclements\My Documents\ Property(C): PrintHoodFolder = C:\Documents and Settings\tclements\PrintHood\ Property(C): ProgramFilesFolder = C:\Program Files\ Property(C): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\ Property(C): RecentFolder = C:\Documents and Settings\tclements\Recent\ Property(C): SendToFolder = C:\Documents and Settings\tclements\SendTo\ Property(C): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\ Property(C): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ Property(C): System16Folder = C:\WINNT\system\ Property(C): SystemFolder = C:\WINNT\system32\ Property(C): TempFolder = C:\DOCUME~1\TCLEME~1\LOCALS~1\Temp\ Property(C): TemplateFolder = C:\Documents and Settings\All Users\Templates\ Property(C): WindowsFolder = C:\WINNT\ Property(C): SOURCEDIR = C:\VMO\CiscoUnity.VMO4.0.4\ENG\ Property(C): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\ Property(C): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\ Property(C): LocalAppDataFolder = C:\Documents and Settings\tclements\Local Settings\Application Data\ Property(C): MyPicturesFolder = C:\Documents and Settings\tclements\My Documents\My Pictures\ Property(C): VersionNT = 500 Property(C): NewFolder = NewFolder-NOTUSED Property(C): DefaultUIFont = ExpressDefault Property(C): AgreeToLicense = No Property(C): ProgressType0 = install Property(C): _IsSetupTypeMin = Typical Property(C): _IsMaintenance = Reinstall Property(C): ARPHELPLINK = http://www.cisco.com Property(C): ARPHELPTELEPHONE = 555-555-1234 Property(C): DiskSerial = 1234-5678 Property(C): Display_IsBitmapDlg = 1 Property(C): ErrorDialog = SetupError Property(C): InstallChoice = AR Property(C): INSTALLLEVEL = 200 Property(C): Manufacturer = Cisco Systems Property(C): PIDTemplate = 12345<###-%%%%%%%>@@@@@ Property(C): RebootYesNo = Yes Property(C): ReinstallFileVersion = o Property(C): ReinstallRepair = r Property(C): SetupType = Typical Property(C): ApplicationUsers = AllUsers Property(C): ProgressType1 = Installing Property(C): ProgressType2 = installed Property(C): ProgressType3 = installs Property(C): ReinstallModeText = omus Property(C): ARPNOREPAIR = 0 Property(C): ARPURLINFOABOUT = http://www.cisco.com Property(C): ARPURLUPDATEINFO = http://www.cisco.com Property(C): ProductCode = {D43281E3-D934-46D3-8341-66B7B4BFC626} Property(C): LAUNCHPROGRAM = 1 Property(C): LAUNCHREADME = 1 Property(C): DisplayNameTypical = Typical Property(C): DisplayNameMinimal = Minimal Property(C): DisplayNameCustom = Custom Property(C): ProductLanguage = 1033 Property(C): Win98MERpcDllAbortMsgErrorText = The version of "rpcltscm.dll" found on this machine is too old. Property(C): CanNotInstallOnThisMachine = can not be installed on this machine. Property(C): Win98MERpcDllAbortMsgRequiredText = The minimum required version of "rpcltscm.dll" is 4.71.3400.0 for installation to proceed. Please consult your system administrator or visit http://www.microsoft.com for the proper hotfix. Property(C): ProductAppTitle = ViewMail for Outlook Installation Wizard Property(C): ALLUSERS = 1 Property(C): PackageCode = {554C4B31-4EE9-4EB5-AD3B-2DE29FB5CC10} Property(C): ProductState = -1 Property(C): PackagecodeChanging = 1 Property(C): CURRENTDIRECTORY = C:\VMO\CiscoUnity.VMO4.0.4\ENG Property(C): CLIENTUILEVEL = 0 Property(C): CLIENTPROCESSID = 1376 Property(C): VersionDatabase = 110 Property(C): VersionMsi = 3.01 Property(C): WindowsBuild = 2195 Property(C): ServicePackLevel = 4 Property(C): ServicePackLevelMinor = 0 Property(C): MsiNTProductType = 1 Property(C): WindowsVolume = C:\ Property(C): GPTSupport = 1 Property(C): OLEAdvtSupport = 1 Property(C): ShellAdvtSupport = 1 Property(C): Intel = 6 Property(C): PhysicalMemory = 511 Property(C): VirtualMemory = 983 Property(C): AdminUser = 1 Property(C): LogonUser = tclements Property(C): UserSID = S-1-5-21-133528976-976442127-1501187911-1007 Property(C): UserLanguageID = 1033 Property(C): ComputerName = LTJR9S331 Property(C): SystemLanguageID = 1033 Property(C): ScreenX = 1280 Property(C): ScreenY = 800 Property(C): CaptionHeight = 19 Property(C): BorderTop = 1 Property(C): BorderSide = 1 Property(C): TextHeight = 16 Property(C): ColorBits = 32 Property(C): TTCSupport = 1 Property(C): Time = 12:47:53 Property(C): Date = 4/22/2005 Property(C): RedirectedDllSupport = 1 Property(C): Privileged = 1 Property(C): USERNAME = Shoe Carnival Property(C): COMPANYNAME = Shoe Carnival, Inc. Property(C): DATABASE = C:\DOCUME~1\TCLEME~1\LOCALS~1\Temp\8d762e.msi Property(C): OriginalDatabase = C:\VMO\CiscoUnity.VMO4.0.4\ENG\Viewmail.msi Property(C): SourceDir = C:\VMO\CiscoUnity.VMO4.0.4\ENG\ Property(C): VersionHandler = 3.01 Property(C): UILevel = 5 Property(C): ACTION = INSTALL Property(C): EXECUTEACTION = INSTALL Property(C): OutlookVersion = 000000 === Logging stopped: 4/22/2005 12:47:53 === MSI (c) (60:20) [12:47:53:492]: Note: 1: 1708 MSI (c) (60:20) [12:47:53:492]: Product: ViewMail for Outlook -- Installation operation failed. MSI (c) (60:20) [12:47:53:492]: Grabbed execution mutex. MSI (c) (60:20) [12:47:53:492]: Cleaning up uninstalled install packages, if any exist MSI (c) (60:20) [12:47:53:492]: MainEngineThread is returning 1602 === Verbose logging stopped: 4/22/2005 12:47:53 ===