11:10:15:781 **NOT FORMATTED**,-1,-1,-1,-1,LogMgr,-1,diagDiag file opened 2004-02-06 11:10:15 11:10:15:781 (AvDiagnostics_MC,1129,-1,-1) [Thread 3068] LOGMGR OPENNEXTDIAGFILE d:\CommServer\Logs\diag_AvCsMgr_20040206_100310.txt d:\CommServer\Logs\diag_AvCsMgr_20040206_111015.txt 11:10:15:782 (CiscoUnity_LogMgr,1004,-1,-1) [Thread 3068] AvCsMgr opened new diagnostic file d:\CommServer\Logs\diag_AvCsMgr_20040206_111015.txt. (null) 11:10:22:125 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSU: class=AvSubSignIn; language=ENG 11:10:22:126 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSUByName: name=AvSubSignInENG 11:10:22:125 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSUByProgID SU; AvSubSignInENG.CSingleUse MU; AvSubSignInENG.CMultiUse 11:10:22:156 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSU: class=AvCommon; language=ENG 11:10:22:157 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSUByName: name=AvCommonENG 11:10:22:156 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSUByProgID SU; AvCommonENG.CSingleUse MU; AvCommonENG.CMultiUse 11:10:22:157 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Starting state machine with root state [SubSignIn Answer Phone State] 11:10:22:156 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [SubSignIn Answer Phone State] 11:10:22:171 (AvDiagnostics_MC,1370,CDE,13) [Thread 3800] [Port 1] [Port 1]: IAvMiuCall::Answer returned [0x00040103]. In file e:\views\Unity4.0.2.122\un_Core2\ConversationEng\AvStateSvr\AvSAnswer.cpp on line 104. 11:10:22:172 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [SubSignIn Answer Phone State] returned [0] 11:10:22:171 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [TrueEvent] 11:10:22:172 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [SubSignIn Validate ID State] 11:10:22:171 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [SubSignIn Validate ID State] 11:10:22:172 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Gathering ID from the caller on line 143 of file e:\views\cs_UE4.0.2.125\un_Conv1\AvConvSubscriber\AvConvSubSignInSvr\AvSValidateID.cpp 11:10:22:187 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Checking if ID is already in NamedProps on line 193 of file e:\views\cs_UE4.0.2.125\un_Conv1\AvConvSubscriber\AvConvSubSignInSvr\AvSValidateID.cpp 11:10:22:188 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] ID from NamedProps is [38000] on line 625 of file e:\views\cs_UE4.0.2.125\un_Conv1\AvConvSubscriber\AvConvSubSignInSvr\AvSValidateID.cpp 11:10:22:187 (AvDiagnostics_MC,119,Subscriber Conversation,11) [Thread 3800] [Port 1] GetIDFromNamedProps 11:10:22:188 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] strID = 38000 on line 210 of file e:\views\cs_UE4.0.2.125\un_Conv1\AvConvSubscriber\AvConvSubSignInSvr\AvSValidateID.cpp 11:10:22:203 (AvDiagnostics_MC,119,Subscriber Conversation,11) [Thread 3800] [Port 1] CAvSValidateID::ValidateSubType 11:10:22:204 (AvDiagnostics_MC,119,Subscriber Conversation,11) [Thread 3800] [Port 1] GetMailUser 11:10:22:203 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Storing info for Test on line 941 of file e:\views\cs_UE4.0.2.125\un_Conv1\AvConvSubscriber\AvConvSubSignInSvr\AvSValidateID.cpp 11:10:22:204 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [MailUserDisplayName = Test] 11:10:22:203 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [MailUserExtension = 38000] 11:10:22:204 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [UseLastNameFirst = -1] 11:10:22:203 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [UseExtension = 0] 11:10:22:204 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [UseBriefPrompts = 0] 11:10:22:203 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [MailUserAlias = T] 11:10:22:204 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [MailUserstrEnSecname = T] 11:10:22:203 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [DtTimeFormat = 0x00000000] 11:10:22:204 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [MailUserExitAction = 0x00000002] 11:10:22:203 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [MailUserExitConversation = PHGreeting] 11:10:22:204 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] No specific conversation style. Defaulting to Standard Unity conversations. on line 1341 of file e:\views\cs_UE4.0.2.125\un_Conv1\AvConvSubscriber\AvConvSubSignInSvr\AvSValidateID.cpp 11:10:22:203 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [SubscriberConversation = SubMenu] 11:10:22:204 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [SubConvAttribute = SubMenu] 11:10:22:203 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [bSubAllowForward = -1] 11:10:22:204 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [bSubAllowReplyAll = -1] 11:10:22:203 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [MailUserCallerID = 38000] 11:10:22:204 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [MailUserCallID = A72563DE0190476FAC419A5481DEAA06] 11:10:22:218 (AvDiagnostics_MC,119,Subscriber Conversation,11) [Thread 3800] [Port 1] GetSubscriberCos 11:10:22:219 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [CosMaxPrivateDlists = 20] 11:10:22:218 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [CosMaxGreetingLength = 90 seconds] 11:10:22:219 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [CosCanRecordName = -1] 11:10:22:218 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [CosMaxNameLength = 30 seconds] 11:10:22:219 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [CosMaxMsgLength = 120 seconds] 11:10:22:218 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [CosListInDirectoryStatus = 0] 11:10:22:219 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [CosCanCreatePublicDlists = 0] 11:10:22:218 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [CosCanSendToPublicDL = -1] 11:10:22:219 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [CosMoveToDeleteFolder = 0] 11:10:22:218 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [CosAllowTTS = 0] 11:10:22:219 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [CosAllowFax = 0] 11:10:22:218 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [UseDelItmFldr = 0] 11:10:22:219 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [EnableEnhancedSecurity = 0] 11:10:22:218 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [CosUseLiveReply = 0] 11:10:22:219 (AvDiagnostics_MC,119,Subscriber Conversation,11) [Thread 3800] [Port 1] StoreLocation 11:10:22:234 (AvDiagnostics_MC,119,Subscriber Conversation,11) [Thread 3800] [Port 1] 0 11:10:22:235 (AvDiagnostics_MC,119,Subscriber Conversation,11) [Thread 3800] [Port 1] StoreUserInfo 11:10:22:234 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [SubSignIn Validate ID State] returned [0] 11:10:22:235 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [TrueEvent] 11:10:22:234 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [EnhancedSecurity State] 11:10:22:235 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [EnhancedSecurity State] 11:10:22:234 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [EnhancedSecurity State] returned [0] 11:10:22:235 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [NextEvent] 11:10:22:234 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [SubSignIn Validate Password State] 11:10:22:235 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [SubSignIn Validate Password State] 11:10:22:234 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Gathering Password from the caller on line 135 of file e:\views\cs_UE4.0.2.125\un_Conv1\AvConvSubscriber\AvConvSubSignInSvr\AvSValidatePwd.cpp 11:10:22:250 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [AVP_MIN_PW_LENGTH = 4] 11:10:22:251 (AvDiagnostics_MC,119,Subscriber Conversation,11) [Thread 3800] [Port 1] GetPwPolicy 11:10:22:250 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [bNullValid = 0] 11:10:22:251 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Ask the caller for a password on line 358 of file e:\views\cs_UE4.0.2.125\un_Conv1\AvConvSubscriber\AvConvSubSignInSvr\AvSValidatePwd.cpp 11:10:22:250 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,10, [11:10:22] PhraseID - GetSecCode 11:10:22:251 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, [11:10:22] PhraseID - GetSecCode 11:10:22:250 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, Prompt Name - d:\CommServer\localize\Prompts\ENG\G711\AvSubSignIn\AvSubSignInENG002.wav 11:10:23:546 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, End Phrase 11:10:25:671 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,12,DTMF [12345#] 11:10:25:672 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [Password = ************] 11:10:25:671 (AvDiagnostics_MC,119,Subscriber Conversation,11) [Thread 3800] [Port 1] GetPwdFromUser 11:10:25:672 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Validate the password on line 434 of file e:\views\cs_UE4.0.2.125\un_Conv1\AvConvSubscriber\AvConvSubSignInSvr\AvSValidatePwd.cpp 11:10:25:671 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [Current Time (UTC) = 06/02/2004 11:10:25] 11:10:25:672 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [AVP_PW_LOCKED = 0] 11:10:25:671 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [PW Match = VARIANT_TRUE] 11:10:25:672 (AvDiagnostics_MC,119,Subscriber Conversation,11) [Thread 3800] [Port 1] ValidatePwd 11:10:25:671 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Valid password; check if New Mail User is set on line 475 of file e:\views\cs_UE4.0.2.125\un_Conv1\AvConvSubscriber\AvConvSubSignInSvr\AvSValidatePwd.cpp 11:10:25:672 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [AVP_NEW_MAIL_USER = 0] 11:10:25:671 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Check if caller needs to enter a new password on line 512 of file e:\views\cs_UE4.0.2.125\un_Conv1\AvConvSubscriber\AvConvSubSignInSvr\AvSValidatePwd.cpp 11:10:25:672 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [AVP_PW_DOESNT_EXPIRE = VARIANT_TRUE] 11:10:25:671 (AvDiagnostics_MC,119,Subscriber Conversation,11) [Thread 3800] [Port 1] NewPasswordRequired 11:10:25:672 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [Language = ENG] 11:10:25:671 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [SubSignIn Validate Password State] returned [0] 11:10:25:672 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [TrueEvent] 11:10:25:671 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [CheckIfExchangeDown State] 11:10:25:672 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [CheckIfExchangeDown State] 11:10:25:671 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [CheckIfExchangeDown State] returned [0] 11:10:25:672 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [FalseEvent] 11:10:25:671 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [SubSignIn Check if New Mail User State] 11:10:25:672 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [SubSignIn Check if New Mail User State] 11:10:25:671 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [SubSignIn Check if New Mail User State] returned [0] 11:10:25:672 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [FalseEvent] 11:10:25:671 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [SubSignIn Check to see if alternate greeting set] 11:10:25:672 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [SubSignIn Check to see if alternate greeting set] 11:10:25:687 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Executing ad hoc query - [select A.SayAltGreetWarning WARNING from vw_Subscriber A vw_DtmfAccessId B where B.ParentObjectId = A.SubscriberObjectId and B.DtmfAccessId = ?] for extension 38000 on line 207 of file e:\views\cs_UE4.0.2.125\un_Conv1\AvConvSubscriber\AvConvSubSignInSvr\AvSCheckForAltGreeting.cpp 11:10:25:688 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [Warning for Alternate Greeeting = 0] 11:10:25:687 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [SubSignIn Check to see if alternate greeting set] returned [0] 11:10:25:688 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [FalseEvent] 11:10:25:687 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [SubSignIn Check For Leave Msg State] 11:10:25:688 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [SubSignIn Check For Leave Msg State] 11:10:25:687 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [SubSignIn Check For Leave Msg State] returned [0] 11:10:25:688 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [FalseEvent] 11:10:25:687 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [Send Message Setup State] 11:10:25:688 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Send Message Setup State] 11:10:25:687 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Send Message Setup State] returned [0] 11:10:25:703 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [TrueEvent] 11:10:25:704 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [SubSignIn Run Next Conversation State] 11:10:25:703 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [SubSignIn Run Next Conversation State] 11:10:25:704 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [SubSignIn Run Next Conversation State] returned [0] 11:10:25:703 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [NULL] 11:10:25:704 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [NULL] 11:10:25:703 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Exiting state machine. 11:10:25:734 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSU: class=AvSubMenu; language=ENG 11:10:25:735 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSUByName: name=AvSubMenuENG 11:10:25:734 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSUByProgID SU; AvSubMenuENG.CSingleUse MU; AvSubMenuENG.CMultiUse 11:10:25:735 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [bMsgPlaybackHangUpMarkRead = 0] 11:10:25:734 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Beginning subscriber conversation. on line 1094 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMenuSvr\AvConvSubMenu.cpp 11:10:25:781 (AvDiagnostics_MC,119,Subscriber Conversation,11) [Thread 3800] [Port 1] InitMessageStack 11:10:25:782 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Starting state machine with root state [Create filter state(root)] 11:10:25:781 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Create filter state(root)] 11:10:25:782 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Creating filters for subscriber conversation. on line 101 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCreatePersistentFilters.cpp 11:10:25:781 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Succeeded creating filters for subscriber conversation. on line 530 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCreatePersistentFilters.cpp 11:10:25:782 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] FILTER_ALL=0xFFFFFFFF; lFiltersMask=0xFFFFFFF7 on line 534 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCreatePersistentFilters.cpp 11:10:25:781 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Create filter state(root)] returned [0] 11:10:25:782 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [NULL] 11:10:25:781 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [Resume send message state.] 11:10:25:782 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Resume send message state.] 11:10:25:781 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Start subscriber conversation with Subscriber Menu. on line 99 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMenuSvr\AvSResumeMsg.cpp 11:10:25:782 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Resume send message state.] returned [0] 11:10:25:781 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [NULL] 11:10:25:782 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [Run message count state] 11:10:25:781 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Run message count state] 11:10:25:782 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSU: class=AvSubMsgCount; language=ENG 11:10:25:781 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSUByName: name=AvSubMsgCountENG 11:10:25:782 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSUByProgID SU; AvSubMsgCountENG.CSingleUse MU; AvSubMsgCountENG.CMultiUse 11:10:25:781 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSU: class=AvCommon; language=ENG 11:10:25:796 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Getting voice name stream for subscriber on line 515 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvConvSubMsgCount.cpp 11:10:25:797 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Succeeded getting voice name stream for subscriber on line 530 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvConvSubMsgCount.cpp 11:10:25:796 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Subscribers voice name is valid. on line 668 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvConvSubMsgCount.cpp 11:10:25:797 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Starting state machine with root state [GetMailbox status state] 11:10:25:796 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [GetMailbox status state] 11:10:25:843 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [GetMailbox status state] returned [0] 11:10:25:844 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [YesEvent] 11:10:25:843 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [Count messages & get sub. properties state] 11:10:25:844 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Count messages & get sub. properties state] 11:10:25:843 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Retrieving subscriber conv. props from DOH. on line 130 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:25:844 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Successfully retrieved subscriber conv. props from DOH. on line 140 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:25:843 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Counting subscriber messages in DOH. on line 144 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:25:875 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Subscriber has 3 InitialNewTotal messages on line 623 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:25:876 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Subscriber has new messages. on line 413 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:25:875 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Subscriber has 0 InitialNewUrgent messages on line 623 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:25:876 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Subscriber has 0 InitialOldTotal messages on line 623 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:25:875 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Subscriber has no old messages. on line 534 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:25:876 (AvDiagnostics_MC,465,Subscriber Conversation,11) [Thread 3800] [Port 1] CheckDominoMailStoreType() returned [0x00000000] on line 973 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:25:875 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Succeeded counting subscriber messages. on line 556 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:25:876 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Sucessfully retrieved conv. props and counted messages. on line 154 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:25:875 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Count messages & get sub. properties state] returned [0] 11:10:25:876 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [NULL] 11:10:25:875 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [Greet and play message count state] 11:10:25:876 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Greet and play message count state] 11:10:25:890 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,10, [11:10:25] PhraseID - AnnounceMsgCount 11:10:25:891 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, [11:10:25] PhraseID - AnnounceMsgCount 11:10:25:890 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, $Stream - 11:10:25:891 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, Prompt Name - d:\CommServer\localize\Prompts\ENG\G711\AvSubMsgCount\AvSubMsgCountENG128.wav 11:10:25:890 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, Prompt Name - d:\CommServer\localize\Prompts\ENG\G711\AvSubMsgCount\AvSubMsgCountENG004.wav 11:10:29:578 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, End Phrase 11:10:30:578 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,12,No DTMF received 11:10:30:579 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Greet and play message count state] returned [0] 11:10:30:578 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [TimeoutEvent] 11:10:30:579 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [Check if we offer the Purge Deleted Message Menu state] 11:10:30:578 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Check if we offer the Purge Deleted Message Menu state] 11:10:30:579 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Check if we offer the Purge Deleted Message Menu state] returned [0] 11:10:30:578 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [FalseEvent] 11:10:30:579 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [NULL] 11:10:30:578 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Exiting state machine. 11:10:30:579 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Run message count state] returned [0] 11:10:30:578 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [FalseEvent] 11:10:30:579 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [Play subscriber menu state] 11:10:30:578 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Play subscriber menu state] 11:10:30:579 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,10, [11:10:30] PhraseID - AnnounceMenu 11:10:30:578 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, [11:10:30] PhraseID - AnnounceMenu 11:10:30:579 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, Prompt Name - d:\CommServer\localize\Prompts\ENG\G711\AvSubMenu\AvSubMenuENG001.wav 11:10:30:578 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, Prompt Name - d:\CommServer\localize\Prompts\ENG\G711\AvSubMenu\AvSubMenuENG002.wav 11:10:30:579 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, Prompt Name - d:\CommServer\localize\Prompts\ENG\G711\AvSubMenu\AvSubMenuENG012.wav 11:10:30:578 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, Prompt Name - d:\CommServer\localize\Prompts\ENG\G711\AvSubMenu\AvSubMenuENG004.wav 11:10:30:579 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, Prompt Name - d:\CommServer\localize\Prompts\ENG\G711\AvSubMenu\AvSubMenuENG005.wav 11:10:30:578 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, Prompt Name - d:\CommServer\localize\Prompts\ENG\G711\AvSubMenu\AvSubMenuENG006.wav 11:10:31:500 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, End Phrase 11:10:31:501 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,12,DTMF [1] 11:10:32:406 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Play subscriber menu state] returned [0] 11:10:32:407 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [TT1Event] 11:10:32:406 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [Set Enable FlexStack key event State] 11:10:32:407 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Set Enable FlexStack key event State] 11:10:32:406 (AvDiagnostics_MC,453,Subscriber Conversation,10) [Thread 3800] [Port 1] IAvEventQueue::PushFront(0x00000000) returned [182] on line e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMenuSvr\AvSEnableFlexStack.cpp of file (null) 11:10:32:407 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Set Enable FlexStack key event State] returned [0] 11:10:32:406 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [TT1Event] 11:10:32:407 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [Run new message stack state] 11:10:32:406 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Run new message stack state] 11:10:32:407 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSU: class=AvSubMsgStack; language=ENG 11:10:32:406 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSUByName: name=AvSubMsgStackENG 11:10:32:407 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSUByProgID SU; AvSubMsgStackENG.CSingleUse MU; AvSubMsgStackENG.CMultiUse 11:10:32:406 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSU: class=AvCommon; language=ENG 11:10:32:407 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSU: class=AvSubMsgCount; language=ENG 11:10:32:406 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [InitialNewTotal = 3] 11:10:32:407 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Starting state machine with root state [Check if user access the stack from subscriber menu shortcut.] 11:10:32:406 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Check if user access the stack from subscriber menu shortcut.] 11:10:32:407 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Check if user access the stack from subscriber menu shortcut.] returned [0] 11:10:32:406 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [FalseEvent] 11:10:32:407 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [Check if any new message state] 11:10:32:406 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Check if any new message state] 11:10:32:407 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Check if any new message state] returned [0] 11:10:32:406 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [ManyEvent] 11:10:32:407 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [Play new message stack start state.] 11:10:32:406 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Play new message stack start state.] 11:10:32:421 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,10, [11:10:32] PhraseID - AnnounceNewMsgs 11:10:32:422 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, [11:10:32] PhraseID - AnnounceNewMsgs 11:10:32:421 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, Prompt Name - d:\CommServer\localize\Prompts\ENG\G711\AvSubMsgStack\AvSubMsgStackENG004.wav 11:10:33:421 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, End Phrase 11:10:33:422 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Play new message stack start state.] returned [0] 11:10:33:421 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [NULL] 11:10:33:422 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [Check if offer message type menu.] 11:10:33:421 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Check if offer message type menu.] 11:10:33:422 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Check if offer message type menu.] returned [0] 11:10:33:421 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [FalseEvent] 11:10:33:422 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [Play new messages state.] 11:10:33:421 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Play new messages state.] 11:10:33:422 (AvDiagnostics_MC,465,Subscriber Conversation,11) [Thread 3800] [Port 1] GetSubConversationStyle returned [AvConvSubMsgPlay] on line 115 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgStackSvr\AvSPlayMessageStack.cpp 11:10:33:421 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] IAvMsgFlexStackOrder->get_NewMsgTypeStackOrder() on line 0x00000000 of file 306 11:10:33:422 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] New Message StackOrder: 1234567 on line 308 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgStackSvr\AvSPlayMessageStack.cpp 11:10:33:421 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] IAvMsgFlexStackOrder->get_NewMsgStackFIFO() on line 0x00000000 of file 312 11:10:33:422 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Saved Message StackOrder FIFO: -1 on line 314 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgStackSvr\AvSPlayMessageStack.cpp 11:10:33:421 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [lFolderType = 0x00000001] 11:10:33:422 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [PlayMessagesStack = AV_STACK_URGENT_VOICE] 11:10:33:421 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [bFeatureAllowed = VARIANT_TRUE] 11:10:33:422 (AvDiagnostics_MC,465,Subscriber Conversation,10) [Thread 3800] [Port 1] IAvMsgFlexStackOrder->get_NewMsgStackFIFO returned [0x00000000] on line 915 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgStackSvr\AvSPlayMessageStack.cpp 11:10:33:421 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [FIFO = 0xffffffff] 11:10:33:422 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [Message sorting order = 0x00000000] 11:10:33:421 (AvDiagnostics_MC,465,Subscriber Conversation,11) [Thread 3800] [Port 1] PlayMessages() returned [0x00000001] on line 440 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgStackSvr\AvSPlayMessageStack.cpp 11:10:33:422 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [PlayMessagesStack = AV_STACK_NON_URGENT_VOICE] 11:10:33:421 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [bFeatureAllowed = VARIANT_TRUE] 11:10:33:437 (AvDiagnostics_MC,465,Subscriber Conversation,10) [Thread 3800] [Port 1] IAvMsgFlexStackOrder->get_NewMsgStackFIFO returned [0x00000000] on line 915 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgStackSvr\AvSPlayMessageStack.cpp 11:10:33:438 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [FIFO = 0xffffffff] 11:10:33:437 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [Message sorting order = 0x00000000] 11:10:33:453 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSU: class=AvSubMsgPlay; language=ENG 11:10:33:454 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSUByName: name=AvSubMsgPlayENG 11:10:33:453 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSUByProgID SU; AvSubMsgPlayENG.CSingleUse MU; AvSubMsgPlayENG.CMultiUse 11:10:33:454 (CiscoUnity_PhraseServer,10014,-1,-1) [Thread 3800] [Port 1] Cisco Unity's Phrase Server Manager experienced a serious error. EXPLANATION: Failed to get Phrase Server's multi-use Phrase Server from the VariantList. TECHNICAL DETAILS: Method: CAvPhraseServerMgr::CreatePhraseServerSUByProgID Phrase Server MU ProgID: AvSubMsgPlayENG.CMultiUse ProgId: AvSubMsgPlayENG.CSingleUse Error: 0x80070057 E_INVALIDARG (null) 11:10:33:453 (CiscoUnity_PhraseServer,10022,-1,-1) [Thread 3800] [Port 1] Cisco Unity's Phrase Server Manager experienced a serious error. EXPLANATION: Failed while calling a local method on a Phrase Server object. TECHNICAL DETAILS: Method: CAvPhraseServerMgr::CreatePhraseServerSUByName Called Method: CreatePhraseServerSUByProgID Parameters: AvSubMsgPlayENG.CSingleUse | AvSubMsgPlayENG.CMultiUse Error: 0x80004005 E_FAIL (null) 11:10:33:454 (CiscoUnity_PhraseServer,10022,-1,-1) [Thread 3800] [Port 1] Cisco Unity's Phrase Server Manager experienced a serious error. EXPLANATION: Failed while calling a local method on a Phrase Server object. TECHNICAL DETAILS: Method: CAvPhraseServerMgr::CreatePhraseServerSU Called Method: CreatePhraseServerSUByName Parameters: AvSubMsgPlayENG Error: 0x80004005 E_FAIL (null) 11:10:33:453 (CiscoUnity_ConvMsg,10030,-1,-1) [Thread 3800] [Port 1] CAvCDEConvBase::InitPhraseServerSU() failure from CreatePhraseServerSU (error=0x80004005) for conversation [AvConvSubMsgPlay:AvSubMsgPlay:ENG]. (null) 11:10:33:454 (CiscoUnity_ConvMsg,10003,-1,-1) [Thread 3800] [Port 1] AvCDEConvBase::Run() failure from InitPhraseServersSU (error=0x80004005) in conversation [AvConvSubMsgPlay] on Device ID [1] (null) 11:10:33:468 (CiscoUnity_ConvMsg,10013,-1,-1) [Thread 3800] [Port 1] Transferred to FailSafe conversation while running conversation AvConvSubMsgPlay on Port 1. See the following file for the contents of the Named Properties : d:\CommServer\Logs\\NPDump_20040206_111033.txt (null) 11:10:33:469 (CiscoUnity_ConvSubscriber,147,-1,-1) [Thread 3800] [Port 1] Unable to get to new messages after having played the stack once. After playing of the stack, Unity checks for any new messages that were delivered while the stack was being listened to. For detailed diagnosis, turn on all the Subscriber Conversation diagnostics and look for errors. GetNextMessage Procedure returned [0x80004005] on line 1094 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgStackSvr\AvSPlayMessageStack.cpp. (null) 11:10:33:468 (CiscoUnity_ConvMsg,10001,-1,-1) [Thread 3800] [Port 1] Running conversation SubMenu on Port 1 Running conversation SubNewMsgStack on Port 1 (null) 11:10:33:469 **NOT FORMATTED**,AvDiagnostics_MC,147,3800,1,Subscriber Conversation,11,GetNextMessage,0x80004005,1094,e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgStackSvr\AvSPlayMessageStack.cpp 11:10:33:468 (AvDiagnostics_MC,465,Subscriber Conversation,11) [Thread 3800] [Port 1] PlayMessages() returned [0x80004005] on line 440 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgStackSvr\AvSPlayMessageStack.cpp 11:10:33:469 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [Error playing current stack! Skip to next stack! = 449] 11:10:33:484 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [PlayMessagesStack = AV_STACK_URGENT_FAX] 11:10:33:485 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [bFeatureAllowed = VARIANT_FALSE] 11:10:33:484 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [PlayMessagesStack = AV_STACK_NON_URGENT_FAX] 11:10:33:485 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [bFeatureAllowed = VARIANT_FALSE] 11:10:33:484 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [PlayMessagesStack = AV_STACK_URGENT_EMAIL] 11:10:33:485 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [bFeatureAllowed = VARIANT_FALSE] 11:10:33:484 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [PlayMessagesStack = AV_STACK_NON_URGENT_EMAIL] 11:10:33:485 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [bFeatureAllowed = VARIANT_FALSE] 11:10:33:484 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [PlayMessagesStack = AV_STACK_RECEIPT] 11:10:33:485 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [bFeatureAllowed = VARIANT_TRUE] 11:10:33:484 (AvDiagnostics_MC,465,Subscriber Conversation,10) [Thread 3800] [Port 1] IAvMsgFlexStackOrder->get_NewMsgStackFIFO returned [0x00000000] on line 915 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgStackSvr\AvSPlayMessageStack.cpp 11:10:33:485 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [FIFO = 0xffffffff] 11:10:33:484 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [Message sorting order = 0x00000000] 11:10:33:515 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSU: class=AvSubMsgPlay; language=ENG 11:10:33:516 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSUByName: name=AvSubMsgPlayENG 11:10:33:515 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,13,CreatePhraseServerSUByProgID SU; AvSubMsgPlayENG.CSingleUse MU; AvSubMsgPlayENG.CMultiUse 11:10:33:516 (CiscoUnity_PhraseServer,10014,-1,-1) [Thread 3800] [Port 1] Cisco Unity's Phrase Server Manager experienced a serious error. EXPLANATION: Failed to get Phrase Server's multi-use Phrase Server from the VariantList. TECHNICAL DETAILS: Method: CAvPhraseServerMgr::CreatePhraseServerSUByProgID Phrase Server MU ProgID: AvSubMsgPlayENG.CMultiUse ProgId: AvSubMsgPlayENG.CSingleUse Error: 0x80070057 E_INVALIDARG (null) 11:10:33:515 (CiscoUnity_PhraseServer,10022,-1,-1) [Thread 3800] [Port 1] Cisco Unity's Phrase Server Manager experienced a serious error. EXPLANATION: Failed while calling a local method on a Phrase Server object. TECHNICAL DETAILS: Method: CAvPhraseServerMgr::CreatePhraseServerSUByName Called Method: CreatePhraseServerSUByProgID Parameters: AvSubMsgPlayENG.CSingleUse | AvSubMsgPlayENG.CMultiUse Error: 0x80004005 E_FAIL (null) 11:10:33:516 (CiscoUnity_PhraseServer,10022,-1,-1) [Thread 3800] [Port 1] Cisco Unity's Phrase Server Manager experienced a serious error. EXPLANATION: Failed while calling a local method on a Phrase Server object. TECHNICAL DETAILS: Method: CAvPhraseServerMgr::CreatePhraseServerSU Called Method: CreatePhraseServerSUByName Parameters: AvSubMsgPlayENG Error: 0x80004005 E_FAIL (null) 11:10:33:515 (CiscoUnity_ConvMsg,10030,-1,-1) [Thread 3800] [Port 1] CAvCDEConvBase::InitPhraseServerSU() failure from CreatePhraseServerSU (error=0x80004005) for conversation [AvConvSubMsgPlay:AvSubMsgPlay:ENG]. (null) 11:10:33:516 (CiscoUnity_ConvMsg,10003,-1,-1) [Thread 3800] [Port 1] AvCDEConvBase::Run() failure from InitPhraseServersSU (error=0x80004005) in conversation [AvConvSubMsgPlay] on Device ID [1] (null) 11:10:33:515 (CiscoUnity_ConvMsg,10013,-1,-1) [Thread 3800] [Port 1] Transferred to FailSafe conversation while running conversation AvConvSubMsgPlay on Port 1. See the following file for the contents of the Named Properties : d:\CommServer\Logs\\NPDump_20040206_111033.txt (null) 11:10:33:531 (CiscoUnity_ConvSubscriber,147,-1,-1) [Thread 3800] [Port 1] Unable to get to new messages after having played the stack once. After playing of the stack, Unity checks for any new messages that were delivered while the stack was being listened to. For detailed diagnosis, turn on all the Subscriber Conversation diagnostics and look for errors. GetNextMessage Procedure returned [0x80004005] on line 1094 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgStackSvr\AvSPlayMessageStack.cpp. (null) 11:10:33:532 (CiscoUnity_ConvMsg,10001,-1,-1) [Thread 3800] [Port 1] Running conversation SubMenu on Port 1 Running conversation SubNewMsgStack on Port 1 (null) 11:10:33:531 **NOT FORMATTED**,AvDiagnostics_MC,147,3800,1,Subscriber Conversation,11,GetNextMessage,0x80004005,1094,e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgStackSvr\AvSPlayMessageStack.cpp 11:10:33:532 (AvDiagnostics_MC,465,Subscriber Conversation,11) [Thread 3800] [Port 1] PlayMessages() returned [0x80004005] on line 440 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgStackSvr\AvSPlayMessageStack.cpp 11:10:33:531 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [Error playing current stack! Skip to next stack! = 449] 11:10:33:532 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [lMessageStackType = 0x00000007] 11:10:33:531 (AvDiagnostics_MC,456,Subscriber Conversation,10) [Thread 3800] [Port 1] [MsgCanceled = VARIANT_FALSE] 11:10:33:532 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Play new messages state.] returned [0] 11:10:33:531 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [FalseEvent] 11:10:33:532 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [Play new message stack end state.] 11:10:33:531 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Play new message stack end state.] 11:10:33:532 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,10, [11:10:33] PhraseID - AnnounceEndOfNewMsgs 11:10:33:531 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, [11:10:33] PhraseID - AnnounceEndOfNewMsgs 11:10:33:532 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, Prompt Name - d:\CommServer\localize\Prompts\ENG\G711\AvSubMsgStack\AvSubMsgStackENG001.wav 11:10:34:968 **NOT FORMATTED**,AvDiagnostics_MC,10002,3800,1,PhraseServer,11, End Phrase 11:10:34:969 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Play new message stack end state.] returned [0] 11:10:34:968 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [FalseEvent] 11:10:34:969 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [Counting messages state.] 11:10:34:968 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Counting messages state.] 11:10:34:969 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Retrieving subscriber conv. props from DOH. on line 130 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:34:968 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Successfully retrieved subscriber conv. props from DOH. on line 140 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:34:969 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Counting subscriber messages in DOH. on line 144 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:34:984 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Subscriber has 3 InitialNewTotal messages on line 623 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:34:985 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Subscriber has new messages. on line 413 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:34:984 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Subscriber has 0 InitialNewUrgent messages on line 623 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:34:985 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Subscriber has 0 InitialOldTotal messages on line 623 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:34:984 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Subscriber has no old messages. on line 534 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:34:985 (AvDiagnostics_MC,465,Subscriber Conversation,11) [Thread 3800] [Port 1] CheckDominoMailStoreType() returned [0x00000000] on line 973 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:34:984 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Succeeded counting subscriber messages. on line 556 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:35:000 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Sucessfully retrieved conv. props and counted messages. on line 154 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMsgCountSvr\AvSCOSAndMsgCount.cpp 11:10:35:001 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Counting messages state.] returned [0] 11:10:35:000 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [NULL] 11:10:35:001 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [Check if any new message remain in the box state] 11:10:35:000 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Check if any new message remain in the box state] 11:10:35:001 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Check if any new message remain in the box state] returned [0] 11:10:35:000 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [ManyEvent] 11:10:35:001 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [Check if offer message type menu when exit.] 11:10:35:000 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Calling OnEntry for state [Check if offer message type menu when exit.] 11:10:35:001 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Check if offer message type menu when exit.] returned [0] 11:10:35:000 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [FalseEvent] 11:10:35:001 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [NULL] 11:10:35:000 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Exiting state machine. 11:10:35:001 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] OnEntry for state [Run new message stack state] returned [0] 11:10:35:000 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Event from queue is [FalseEvent] 11:10:35:001 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Next state is [NULL] 11:10:35:000 (AvDiagnostics_MC,1370,CDE,10) [Thread 3800] [Port 1] Port [1] Exiting state machine. 11:10:35:001 (AvDiagnostics_MC,457,Subscriber Conversation,10) [Thread 3800] [Port 1] Ending subscriber conversation. on line 1204 of file e:\views\Unity4.0.2.122\un_Conv1\AvConvSubscriber\AvConvSubMenuSvr\AvConvSubMenu.cpp