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//DB and URL settings
Const IPCCversion = "10"				//valid options are 3 4 8 9 10
Const ServerURL = "XXXXXXXXX"		//The Server URL with this script in it with trailing /
Const DBsource = "XXXXXXXXX"			//the IP of your UCCX primary server
Const DBServer = "ucm_uccx_pri_uccx"		//The properly formatted DB server
Const DBdatabase = "db_cra"  			//the UCCX database name.  usually db_cra
Const DBuserID = "uccxwallboard"  			//Leave this as uccxwallboard.  this will allow pulling of queue stats.  agent stats require uccxhruser
Const DBpass = "XXXXXXXXX"  			//whatever password you made your uccxwallboard user
Const DSN = "wallboard"				//the database connection you created on your windows server


//General Settings
Const LogoOn = 1					//logo image on or off
Const LogoFile = "assets/images/ucm-logo.png"		//customer logo
Const RefreshTime = 5				//time in seconds until the page refreshes
Const holdPageLink = 1				//display a clickable link to hold the page.  Pretty useless for most setups


//Page names & titles
Const strPageTitle = "WALLBOARD TEST"		//name at the top of the page
Const displayPageHeader = 1			//0 or 1 - should we show the page header


//Choosing which queues to show and setting up pretty names for them
Const OnlyOneQueue = 1				//1 if you only have 1 queue - 0 if you want to display multiple.  This will switch between a 9 colum row and a 3 x 3 table
Const DisplaySpecificCSQ = 1				//0 to show all CSQs 1 to show specific queues (you will then have to put the name of each below).  CSQs will be displayed in the order entered.
Const usePrettyNamesIfDefined = 1			//if you enter something a pretty name for the queue - should we use it
Const UCCXCSQ1 = "CSQ_OPERACIONES"		//Name of your queue - i.e. My_Callcenter_CSQ
Const UCCXCSQ1friendlyName = "COLA OPERACIONES"	//friendly name for this queue (that will be displayed in the row title)
Const UCCXCSQ2 = ""
Const UCCXCSQ2friendlyName = ""
Const UCCXCSQ3 = ""
Const UCCXCSQ3friendlyName = ""
Const UCCXCSQ4 = ""
Const UCCXCSQ4friendlyName = ""
Const UCCXCSQ5 = ""
Const UCCXCSQ5friendlyName = ""
Const UCCXCSQ6 = ""
Const UCCXCSQ6friendlyName = ""
Const UCCXCSQ7 = ""
Const UCCXCSQ7friendlyName = ""
Const UCCXCSQ8 = ""
Const UCCXCSQ8friendlyName = ""
Const UCCXCSQ9 = ""
Const UCCXCSQ9friendlyName = ""
Const UCCXCSQ10 = ""
Const UCCXCSQ10friendlyName = ""
Const UCCXCSQ11 = ""
Const UCCXCSQ11friendlyName = ""
Const UCCXCSQ12 = ""
Const UCCXCSQ12friendlyName = ""
Const UCCXCSQ13 = ""
Const UCCXCSQ13friendlyName = ""
Const UCCXCSQ14 = ""
Const UCCXCSQ14friendlyName = ""
Const UCCXCSQ15 = ""
Const UCCXCSQ15friendlyName = ""


//what to show on the page
Const DisplayCSQStatsTrue = 1
Const DisplayCSQloggedInAgents = 1
Const DisplayCSQavailableAgents = 1
Const DisplayCSQtalkingAgents = 1
Const DisplayCSQcallsWaiting = 1
Const DisplayCSQcallsHandled = 1
Const DisplayCSQcallsDequeued = 1			//determines the calls dequeued by (callsDequeued = totalCalls - callsHandled - callsAbandoned)
Const DisplayCSQtotalCalls = 1
Const DisplayCSQcallsAbandoned = 1
Const DisplayCSQlongestWaitCurrent = 1
Const DisplayCSQlongestWaitDuration = 1
Const DisplayOverallStatsTrue = 1
Const DisplayICDTotalCSQs = 1
Const DisplayICDStatsTrue = 1			//show the stats for all CSQs totaled
Const DisplayICDloggedInAgents = 1
Const DisplayICDavailableAgents = 1
Const DisplayICDcallsWaiting = 1
Const DisplayICDcallsHandled = 1
Const DisplayICDtotalCalls = 1
Const DisplayICDcallsAbandoned = 1
Const DisplayICDlongestWaitCurrent = 1
Const DisplayICDlongestWaitDuration = 1
Const intAgentStatsMaxDays = 1
Const intAgentStatsMaxHours = 8
Const intAgentStatsMaxNotReady = 5
Const intCSQStatsMinAgentsAvailable = 1
Const intCSQStatsMaxQueuedCalls = 0
Const TextColor_PageHeader = "Navy"
Const TextColor_TableHeader_CSQStats = "Navy"
Const TextColor_TableHeader_AgentStats = "Navy"
Const TextColor_TableHeader_ICDStats = "Navy"
Const TableColumnHeader_CSQStats_Column1 = "CSQ Name"
Const TableColumnHeader_CSQStats_Column2 = "Logged In Agents"
Const TableColumnHeader_CSQStats_Column3 = "Available Agents"
Const TableColumnHeader_CSQStats_Column4 = "Talking Agents"
Const TableColumnHeader_CSQStats_Column5 = "Calls In Queue"
Const TableColumnHeader_CSQStats_Column6 = "Calls Handled"
Const TableColumnHeader_CSQStats_Column7 = "Total Calls"
Const TableColumnHeader_CSQStats_Column8 = "Calls Abandoned"
Const TableColumnHeader_CSQStats_Column9 = "Current Wait Time"
Const TableColumnHeader_CSQStats_Column10 = "Longest Wait Time"
Const TableColumnHeader_CSQStats_Column11 = "Calls Dequeued"
Const TableColumnHeader_ICDStats_Column1 = "Total CSQs"
Const TableColumnHeader_ICDStats_Column2 = "Logged In Agents"
Const TableColumnHeader_ICDStats_Column3 = "Available Agents"
Const TableColumnHeader_ICDStats_Column4 = "Calls In Queue"
Const TableColumnHeader_ICDStats_Column5 = "Calls Handled"
Const TableColumnHeader_ICDStats_Column6 = "Total Calls"
Const TableColumnHeader_ICDStats_Column7 = "Calls Abandoned"
Const TableColumnHeader_ICDStats_Column8 = "Current Wait Time"
Const TableColumnHeader_ICDStats_Column9 = "Longest Wait Time"
Const TableColor_ICDStats = "White"
Const TextColor_ICDStats = "Green"
Const TableColor_CSQStats_StatusOkay = "White"
Const TableColor_CSQStats_AlertNoAgents = "White"
Const TableColor_CSQStats_AlertCallsInQueue = "White"
Const TableColor_CSQStats_ArtNoAgentsAndCallsInQueue = "White"
Const TextColor_CSQStats_StatusOkay = "#262626"
Const TextColor_CSQStats_AlertNoAgents = "Orange"
Const TextColor_CSQStats_AlertCallsInQueue = "Orange"
Const TextColor_CSQStats_ArtNoAgentsAndCallsInQueue = "Red"
Const TextSize_ICDStats = 5
Const wallboardFooterCredit = 1


//THE BELOW SECTION IS NOT FOR MOST USERS.  YOU SHOULD KNOW WHAT YOU ARE DOING BEFORE ACTIVATING THESE FEATURES


//Only used if you are pulling stats as uccxhruser - not recommended
Const DisplayAgentsStatsTrue = 0						//you will have to use the uccxhruser to see any agent details.  not Cisco supported
Const strPageHeader_AgentStats = "Agent Statistics"  
Const TableColumnHeader_AgentStats_Column1 = "Customer Service Representative"
Const TableColumnHeader_AgentStats_Column2 = "Current Status"
Const TableColumnHeader_AgentStats_Column3 = "Time in Status"
Const TableColor_AgentStats_LoggedOut = "White"
Const TableColor_AgentStats_Ready = "White"
Const TableColor_AgentStats_NotReady = "White"
Const TableColor_AgentStats_Talking = "White"
Const TableColor_AgentStats_Working = "White"
Const TableColor_AgentStats_Reserved = "White"
Const TableColor_AgentStats_LoggedIn = "White"
Const TextColor_AgentStats_LoggedOut = "Gray"
Const TextColor_AgentStats_Ready = "Green"
Const TextColor_AgentStats_NotReady = "Red"
Const TextColor_AgentStats_Talking = "Teal"
Const TextColor_AgentStats_Working = "Teal"
Const TextColor_AgentStats_Reserved = "Teal"
Const TextColor_AgentStats_LoggedIn = "Gray"
Const TextSize_AgentStats = 5
Const UCCXTeamID1 = ""							//MANDATORY - the ID of the team you like to track.  Without a valid entry you will get an error message.
Const UCCXTeamID2 = ""							//the ID of next the team you like to track.  Leave blank for no additional
Const UCCXTeamID3 = ""							//the ID of next the team you like to track.  Leave blank for no additional
Const UCCXTeamID4 = ""							//the ID of next the team you like to track.  Leave blank for no additional
Const UCCXTeamID5 = ""							//the ID of next the team you like to track.  Leave blank for no additional


//There is logic to allow you to pull agent stats from the secondary member of your HA cluster to help reduce the load on the primary.
Const PullAgentStatsFromSecondary = 0					//This will allow you pull agent stats from the secondary member of your HA cluster
Const DBServerSecondary = ""						//The properly formatted secondary DB server
Const DBsourceSecondary = ""						//ip address of secondary
Const DSNSecondary = ""							//the connection to the secondary server that you built on the windows box.
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