{
	"APIPagination" : 
	{
		"lastIndex" : "1",
		"pageIndex" : "1",
		"pageRecords" : "1",
		"selfLink" : "https://api.cisco.com/return/v1.0/returns/rma_numbers/87459609",
		"title" : "Service Order RMA API",
		"totalRecords" : "1"
	},
	"returns" : 
	{
		"RmaRecord" : 
		[
			{
				"allowPartialShipment" : "",
				"billToInfo" : 
				{
					"address1" : "170 WEST TASMAN DRIVE",
					"address2" : "CSC VAR LEASING ONLY",
					"address3" : "",
					"address4" : "",
					"city" : "SAN JOSE",
					"country" : "US",
					"customerName" : "WORLD WIDE TECHNOLOGY INC",
					"postalCode" : "95134",
					"siteUseId" : "3001230",
					"state" : "",
					"stateProv" : "CA"
				},
				"caseId" : "681050060",
				"contractId" : "95782501",
				"customerRefInfo" : 
				{
					"customerPONumber" : "",
					"customerProvidedSN" : "FDO1249Y19M",
					"customerRefNumber" : "",
					"origSalesOrderNumber" : "87459609"
				},
				"failureClass" : "Operational Failure",
				"failureCode" : "HW Fail - Other",
				"laborDetails" : 
				{
					"fieldEngineerArrivedTime" : "",
					"fieldEngineerName" : "",
					"fieldEngineerOnRouteTime" : "",
					"fieldEngineerPhone" : "",
					"fieldEngineerReleasedTime" : "",
					"laborLines" : 
					[
						{
							"laborDispatch" : "",
							"laborDispatchOrCancellationNotes" : "",
							"laborScheduledTime" : "",
							"laborStatus" : "",
							"laborTaskNumber" : "",
							"primaryProductFamily" : ""
						}
					]
				},
				"notes" : 
				{
					"addlComments" : "",
					"failureDescription" : "Created by VGUARDOD at 2016/10/03 19:02:21\r\nfaulty unit",
					"fieldEngineerInstructions" : "",
					"partDeliveryInstructions" : "",
					"partialShipmentNote" : "Created by VGUARDOD at 2016/10/03 19:02:21\r\nDo Not Partial Ship",
					"specialInstructions" : ""
				},
				"orderDate" : "2016-10-03",
				"originator" : "VGUARDOD",
				"replacementParts" : 
				{
					"partsLineDetails" : 
					[
						{
							"partsDescription" : "^Catalyst 3560 48 10/100 PoE + 4 SFP IPB Image",
							"partsDispatchStatus" : "DISPATCHED",
							"partsLineRef" : "3",
							"partsLineStatus" : "Closed",
							"partsQtyAuth" : "1",
							"partsScheduledShipTime" : "2016-10-03",
							"partsShipDate" : "2016-10-03",
							"partsShipmentWarehouse" : "U06",
							"partsTransactionType" : "ARSTD-SHIP-US",
							"partsqtyShipped" : "1",
							"shippedPartNo" : "WS-C3560-48PS-S",
							"shippedSerialID" : "CAT1020Z1F6"
						},
						{
							"partsDescription" : "^GE SFP, LC connector SX transceiver",
							"partsDispatchStatus" : "DISPATCHED",
							"partsLineRef" : "4",
							"partsLineStatus" : "Closed",
							"partsQtyAuth" : "4",
							"partsScheduledShipTime" : "2016-10-03",
							"partsShipDate" : "2016-10-03",
							"partsShipmentWarehouse" : "U06",
							"partsTransactionType" : "ARSTD-SHIP-US",
							"partsqtyShipped" : "4",
							"shippedPartNo" : "GLC-SX-MM=",
							"shippedSerialID" : "FNS17141F7H"
						}
					],
					"trackingInfo" : 
					{
						"courierList" : "FEDEX",
						"shipDate" : "2016-10-03",
						"trackingNumber" : "707691440981"
					}
				},
				"requestedShipDate" : "2016-10-03",
				"returnLines" : 
				{
					"returnParts" : 
					[
						{
							"receivedPartNo" : "WS-C3560-48PS-S",
							"receivedSerialNumber" : "FDO1249Y19M",
							"reqturnQtyReceived" : "1",
							"returnDateReceived" : "2016-10-12",
							"returnDescription" : "^Catalyst 3560 48 10/100 PoE + 4 SFP IPB Image",
							"returnLineRef" : "1",
							"returnLineStatus" : "Closed",
							"returnQtyAuth" : "1",
							"returnToCiscoBy" : "2016-10-13",
							"returnTransactionType" : "ARSTD-RETURN-US",
							"returnWarehouse" : "U02"
						},
						{
							"receivedPartNo" : "GLC-SX-MM=",
							"receivedSerialNumber" : "FNS17141F7H",
							"reqturnQtyReceived" : "4",
							"returnDateReceived" : "2016-10-14",
							"returnDescription" : "^GE SFP, LC connector SX transceiver",
							"returnLineRef" : "2",
							"returnLineStatus" : "Closed",
							"returnQtyAuth" : "4",
							"returnToCiscoBy" : "2016-10-13",
							"returnTransactionType" : "ARSTD-RETURN-US",
							"returnWarehouse" : "U02"
						}
					]
				},
				"rmaNo" : 87459609,
				"serviceLevel" : "Advance Replacement - Next Business Day",
				"shipToInfo" : 
				{
					"ackEmail" : "csturgil@cisco.com",
					"ackName" : "Charles Sturgill",
					"ackPhone" : "1919 574 6240",
					"ackUserId" : "csturgil",
					"address1" : "551 SE 8TH ST",
					"address2" : "",
					"address3" : "",
					"address4" : "",
					"city" : "DELRAY BEACH",
					"country" : "US",
					"customerName" : "BANK OF AMERICA",
					"postalCode" : "33483",
					"shipToContactEmail" : "debbi.dougall-brown@bankofamerica.com",
					"shipToContactName" : "Debbie Dougall",
					"shipToContactPhone" : "15612792044",
					"siteUseId" : "721923414",
					"state" : "FL",
					"stateProv" : "FL"
				},
				"status" : "Closed"
			}
		]
	}
}