Error “eUnknownFailure” when sign in my app.

tongchen02 — Tue, 04 Jun 2019 09:15:19 GMT

Hi all:

m using "JabberSDK-voice-video-WebVersion9.2_MR6" downloaded from cisco developer website.

the situation is i sign in the "sample.html" and connect my CSF device, everthing is ok.

but its only showed at the first.

when i logout, i had never signin again. i receive an error "eUnknownFailure" in firebug.

then i register a new account, change another computer. it also happens.

Thanks Jeff.

Re: Error “eUnknownFailure” when sign in my app.

Geevarghese Cheria — Thu, 17 Jul 2014 13:04:02 GMT

Hi Jeff,

This could happen if the DNS is unable to resolve the host name . Can you please clear the cache and try again.

Since you have tried from another machine i think its not the problem.

Thanks and Regards,

Geevarghese