topic Extremely slow/intermittent response from lab today (April 10, 2023) in DevNet Sandbox

Extremely slow/intermittent response from lab today (April 10, 2023)

rich21 — Mon, 10 Apr 2023 16:13:17 GMT

Are the labs having problems?

I have gotten booted from an RDP session to a lab box with "the connection has been lost" a dozen times this morning after connecting to a devnet lab. Sometimes it reconnects in 30 seconds, sometimes it is 15 minutes before I can get back in.

When I reconnect, response is sometimes great for a few seconds, then mires itself in molasses. Sometimes I can't open tools, other times other systems in the lab are inaccessible. It gets worse and worse until I lose connection completely again.

I am on a 300 Mb/30 Mb connection which is having zero issues. I am not having VPN issues (that part at least seems fine).

Re: Extremely slow/intermittent response from lab today (April 10, 202

rich21 — Mon, 10 Apr 2023 17:24:33 GMT

I should have continued troubleshooting before posting, it appears there are all sorts of internal networking issues too.

Packaged Contact Center Enterprise 12.6
Boxes can't talk to one another [consistently, at least], web UIs for various tools won't open because there's [apparently] nothing listening at the far end, etc...

When things DO seem to be responding well you then get things like "This Finesse Server is currently out of service. For more information, contact your administrator."

In that instance, I powered off the Finesse server and brought it back up, with no change.