topic Webex room kit Plus GUI cannot be authenticated in DevNet Sandbox

Webex room kit Plus GUI cannot be authenticated

hudaikoyuncu — Tue, 23 May 2023 12:13:38 GMT

Hello Team,

Just after the maintenance work has been completed yesterday, i was able to access and authenticate to Webex Room kit plus. However, today, it is not possible to get authenticated thru Webex Room kit plus gui with the same credentials. To be on the safe side, i stopped the instance and reserve a new one. But nothing changed.

Kindly engage an engineer and this weird bug asap.

Regards,

Re: Webex room kit Plus GUI cannot be authenticated

hudaikoyuncu — Tue, 23 May 2023 12:17:01 GMT

Pls. find attached the authentication failure.

Re: Webex room kit Plus GUI cannot be authenticated

hudaikoyuncu — Tue, 23 May 2023 12:22:02 GMT

Also note that webex site (dkstaudt.webex.com) cannot be accessed thru the credentials shared over the e-mail. The webex site does not accept email address with devnetsandbox.onmicrosoft.com.