topic Holiday script returns Null in UCCX 10 in Contact Center

Holiday script returns Null in UCCX 10

hamed1900 — Thu, 14 Mar 2019 20:23:00 GMT

I had a working script in version 9, after upgrade the Holiday does not work.

When I do debug, I can see it always return Null from xml file.

I have attached the script.

Thanks,

Hamed

rossporubski — Tue, 22 Apr 2014 14:16:31 GMT

Did you re-validate the script before uploading? The validation hash is different from 9 to 10. If you didn't the script will be no good on 10.

hamed1900 — Tue, 22 Apr 2014 22:44:38 GMT

yes..I did.

What about the scripts? do you think something wrong with the way it reads from xml?

Chakshu Piplani — Wed, 23 Apr 2014 19:50:54 GMT

Hi Hamed,

Go through this post.

https://supportforums.cisco.com/discussion/11812606/issues-doc-repository-ccx-902?tstart=0

The defect should be fixed in CCX 10.

Try a reactive debug and then check.

Regards,

Chuck