topic 6825: what a mess :-( in IP Telephony and Phones

6825: what a mess :-(

Lhausklsg — Mon, 17 Feb 2020 20:58:25 GMT

I can only advice you all to fully test this thing before buying one.

- Dial plan not working

- Dial plan not supporting "+" and also not "."

- Not well documentaed (where is dial plan documentaded?)

- Completely different (web)interface compared to known 3PCC MPP devices

- "Caller ID Map" missing

- Phone is loosing registration once a month and needs to be repowerd (others like 6821 in same network and same provider sucessfully reregister all times...)

- Just do not expect the features of the other 3PCC lineup when buying a 6825.

Re: 6825 - We hear you. The best is yet to come!

jasonjo — Thu, 20 Feb 2020 15:29:27 GMT

I am one of the engineers working to stress test this product. Thank you for voicing your experience. I would like to discuss your experience directly at the soonest convenience. We are working to develop our DECT Wireless IP Phone line to be exactly what customers need and want. I use this device daily, and would enjoy comparing our usage experience. Perhaps, I might uncover something specific with your configuration that would help improve the experience.

Always available.

Sincerely,

Jasonjo@cisco.com

Re: 6825: what a mess :-(

jasonjo — Tue, 08 Sep 2020 14:29:51 GMT

480_12 is really an improvement over 460_1. Hope this helps anyone struggling out there.