https://community.cisco.com/t5/ip-telephony-and-phones/lkem-has-been-detected-but-is-disabled-by-the-administrator/m-p/4096011#M389205 <P>lkem has been detected but is disabled by the administrator .</P><P>&nbsp;</P><P>how i can solve this issue after install the Key Expansion Module on ip phone cp-8865&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Issue.jpeg" style="width: 749px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/75879iB0E6CED98E799326/image-size/large?v=v2&amp;px=999" role="button" title="Issue.jpeg" alt="Issue.jpeg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="issue1.jpeg" style="width: 999px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/75880iECA45F76B5A60A67/image-size/large?v=v2&amp;px=999" role="button" title="issue1.jpeg" alt="issue1.jpeg" /></span></P> Tue, 02 Jun 2020 08:18:16 GMT aljeri-transportation 2020-06-02T08:18:16Z https://community.cisco.com/t5/ip-telephony-and-phones/lkem-has-been-detected-but-is-disabled-by-the-administrator/m-p/4096011#M389205 <P>lkem has been detected but is disabled by the administrator .</P><P>&nbsp;</P><P>how i can solve this issue after install the Key Expansion Module on ip phone cp-8865&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Issue.jpeg" style="width: 749px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/75879iB0E6CED98E799326/image-size/large?v=v2&amp;px=999" role="button" title="Issue.jpeg" alt="Issue.jpeg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="issue1.jpeg" style="width: 999px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/75880iECA45F76B5A60A67/image-size/large?v=v2&amp;px=999" role="button" title="issue1.jpeg" alt="issue1.jpeg" /></span></P> Tue, 02 Jun 2020 08:18:16 GMT https://community.cisco.com/t5/ip-telephony-and-phones/lkem-has-been-detected-but-is-disabled-by-the-administrator/m-p/4096011#M389205 aljeri-transportation 2020-06-02T08:18:16Z https://community.cisco.com/t5/ip-telephony-and-phones/lkem-has-been-detected-but-is-disabled-by-the-administrator/m-p/4096188#M389213 <P>That seems like the audio KEM which is NOT compatible with the 8865, for the 8865 you need the video KEM.</P> <P>&nbsp;</P> <P><A href="https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/ip-phone-8865-key-expansion-module/datasheet-c78-739845.html" target="_blank">https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/ip-phone-8865-key-expansion-module/datasheet-c78-739845.html</A></P> Tue, 02 Jun 2020 14:24:52 GMT https://community.cisco.com/t5/ip-telephony-and-phones/lkem-has-been-detected-but-is-disabled-by-the-administrator/m-p/4096188#M389213 Jaime Valencia 2020-06-02T14:24:52Z