https://community.cisco.com/t5/ip-telephony-and-phones/cp-8832-mic-wls-unable-to-pair/m-p/4520148#M401084 <P>I have a CP-8832-MIC-WLS wireless mics that will not pair to the CP-8832-K9. I have two of the conference phones and two mic kits that I've tried this with and they will not pair.&nbsp;</P><P>I've tried</P><UL><LI>Start Pairing on the Conference phone, then press and hold the mute button for 3 seconds until the white light starts flashing. Tried this on and off the charging Unit.</LI><LI>Press and hold the mute button until the white light starts flashing the start pairing on the Conference Phone.&nbsp;</LI><LI>I've tried resetting the conference phone then retrying the above.</LI><LI>I see no other settings on the device</LI><LI>Active Load ID: sip8832.12-1-1-23</LI><LI>Inactive Load ID: sip8832.12-5-1-16</LI><LI>UCM Version:&nbsp;11.5.1.15900-18</LI></UL><P>Is this not compatible with our UCM Version?</P><P>&nbsp;</P> Thu, 16 Dec 2021 20:10:04 GMT Evai 2021-12-16T20:10:04Z https://community.cisco.com/t5/ip-telephony-and-phones/cp-8832-mic-wls-unable-to-pair/m-p/4520148#M401084 <P>I have a CP-8832-MIC-WLS wireless mics that will not pair to the CP-8832-K9. I have two of the conference phones and two mic kits that I've tried this with and they will not pair.&nbsp;</P><P>I've tried</P><UL><LI>Start Pairing on the Conference phone, then press and hold the mute button for 3 seconds until the white light starts flashing. Tried this on and off the charging Unit.</LI><LI>Press and hold the mute button until the white light starts flashing the start pairing on the Conference Phone.&nbsp;</LI><LI>I've tried resetting the conference phone then retrying the above.</LI><LI>I see no other settings on the device</LI><LI>Active Load ID: sip8832.12-1-1-23</LI><LI>Inactive Load ID: sip8832.12-5-1-16</LI><LI>UCM Version:&nbsp;11.5.1.15900-18</LI></UL><P>Is this not compatible with our UCM Version?</P><P>&nbsp;</P> Thu, 16 Dec 2021 20:10:04 GMT https://community.cisco.com/t5/ip-telephony-and-phones/cp-8832-mic-wls-unable-to-pair/m-p/4520148#M401084 Evai 2021-12-16T20:10:04Z https://community.cisco.com/t5/ip-telephony-and-phones/cp-8832-mic-wls-unable-to-pair/m-p/4521071#M401110 <P>It should work with &nbsp;CUCM 11.X.&nbsp;</P> <P>&nbsp;</P> <P>Upgrade the firmware and try pairing..&nbsp;</P> <P>&nbsp;</P> <P>For pairing the MICS, Make sure you are follow the steps described in the below guide.&nbsp;</P> <P>&nbsp;</P> <P><A href="https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cuipph/8832/english/qsg/8832qs.pdf" target="_blank">https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cuipph/8832/english/qsg/8832qs.pdf</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Sun, 19 Dec 2021 02:01:39 GMT https://community.cisco.com/t5/ip-telephony-and-phones/cp-8832-mic-wls-unable-to-pair/m-p/4521071#M401110 Nithin Eluvathingal 2021-12-19T02:01:39Z