https://community.cisco.com/t5/ip-telephony-and-phones/calls-going-straight-to-voicemail-phone-does-not-ring/m-p/5211481#M417327 <P>My desk phone is not ringing but going straight to voicemail. How do I stop it doing this. I want to answer my calls.&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="details of phone" style="width: 480px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/231796i57F1847997486F1D/image-size/large?v=v2&amp;px=999" role="button" title="phone1.jpeg" alt="details of phone" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">details of phone</span></span></P> Sat, 19 Oct 2024 12:04:54 GMT horncastlehobbyhouse 2024-10-19T12:04:54Z https://community.cisco.com/t5/ip-telephony-and-phones/calls-going-straight-to-voicemail-phone-does-not-ring/m-p/5211481#M417327 <P>My desk phone is not ringing but going straight to voicemail. How do I stop it doing this. I want to answer my calls.&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="details of phone" style="width: 480px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/231796i57F1847997486F1D/image-size/large?v=v2&amp;px=999" role="button" title="phone1.jpeg" alt="details of phone" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">details of phone</span></span></P> Sat, 19 Oct 2024 12:04:54 GMT https://community.cisco.com/t5/ip-telephony-and-phones/calls-going-straight-to-voicemail-phone-does-not-ring/m-p/5211481#M417327 horncastlehobbyhouse 2024-10-19T12:04:54Z https://community.cisco.com/t5/ip-telephony-and-phones/calls-going-straight-to-voicemail-phone-does-not-ring/m-p/5211616#M417328 <P>Sounds like you have call forward all enabled. If you look at the display of your phone what does it say on it?</P> Sun, 20 Oct 2024 06:32:52 GMT https://community.cisco.com/t5/ip-telephony-and-phones/calls-going-straight-to-voicemail-phone-does-not-ring/m-p/5211616#M417328 Roger Kallberg 2024-10-20T06:32:52Z https://community.cisco.com/t5/ip-telephony-and-phones/calls-going-straight-to-voicemail-phone-does-not-ring/m-p/5211626#M417329 <P>It appears that “Call Forward All” to voicemail has been enabled for this extension. This causes the phone not to ring and sends calls directly to voicemail.</P> Mon, 21 Oct 2024 06:01:40 GMT https://community.cisco.com/t5/ip-telephony-and-phones/calls-going-straight-to-voicemail-phone-does-not-ring/m-p/5211626#M417329 Nithin Eluvathingal 2024-10-21T06:01:40Z https://community.cisco.com/t5/ip-telephony-and-phones/calls-going-straight-to-voicemail-phone-does-not-ring/m-p/5211649#M417331 <P><a href="https://community.cisco.com/t5/user/viewprofilepage/user-id/182972">@Nithin Eluvathingal</a> I think the OP is using 3:rd party call control, not CM.</P> Sun, 20 Oct 2024 09:57:53 GMT https://community.cisco.com/t5/ip-telephony-and-phones/calls-going-straight-to-voicemail-phone-does-not-ring/m-p/5211649#M417331 Roger Kallberg 2024-10-20T09:57:53Z https://community.cisco.com/t5/ip-telephony-and-phones/calls-going-straight-to-voicemail-phone-does-not-ring/m-p/5211896#M417335 <P>Thanks <a href="https://community.cisco.com/t5/user/viewprofilepage/user-id/285777">@Roger Kallberg</a>&nbsp; i didnt notice that.</P> Mon, 21 Oct 2024 06:00:23 GMT https://community.cisco.com/t5/ip-telephony-and-phones/calls-going-straight-to-voicemail-phone-does-not-ring/m-p/5211896#M417335 Nithin Eluvathingal 2024-10-21T06:00:23Z