https://community.cisco.com/t5/ccp-error/error-while-processing-ccp-request-of-user-support/m-p/4567258#M5625 <P>User ID: <A href="https://community.cisco.com/t5/user/viewprofilepage/user-id/1324232" target="_blank">support@layer7systems.com </A> </P><P> SSOID: 00u43hgco8L3zHamI5d7</P><P>Error:<BR />ProjectId : 690601834<BR />select sso_id, c_ccp_status from users where login = 'support@layer7systems.com'<BR />userDetails output = { "status" : "success", "message" : "", "http_code" : 200, "data" : { "type" : "users", "list_item_type" : "user", "size" : 1, "items" : [ { "type" : "user", "sso_id" : "00u43hgco8L3zHamI5d7", "c_ccp_status" : "No" } ] }, "metadata" : { } }<BR />SSO ID : 00u43hgco8L3zHamI5d7<BR />ccp_status : No<BR />panelistId = 101121735<BR />FindPanelistRecord output : {"data":{"type":"error_data","value":"Timeout waiting for connection"},"status":"error"}<BR />Timeout waiting for connection at Mar 9, 2022 8:44:04 AM[No error description was available.] ---- FTL stack trace ("~" means nesting-related): - Failed at: #stop [in template "ccp-survey-commons" in macro "ccpSurveyCommonFunc" at line 45, column 19] - Reached through: @ccpSurveyCommonFunc userLogin=userLo... [in template "ccp-membership-survey.ftl" at line 91, column 10] ---- at Mar 9, 2022 8:44:04 AM </P><P> </P><P>Time : Mar 9, 2022 8:44:04 AM</P> Wed, 09 Mar 2022 16:44:04 GMT support@layer7systems.com 2022-03-09T16:44:04Z https://community.cisco.com/t5/ccp-error/error-while-processing-ccp-request-of-user-support/m-p/4567258#M5625 <P>User ID: <A href="https://community.cisco.com/t5/user/viewprofilepage/user-id/1324232" target="_blank">support@layer7systems.com </A> </P><P> SSOID: 00u43hgco8L3zHamI5d7</P><P>Error:<BR />ProjectId : 690601834<BR />select sso_id, c_ccp_status from users where login = 'support@layer7systems.com'<BR />userDetails output = { "status" : "success", "message" : "", "http_code" : 200, "data" : { "type" : "users", "list_item_type" : "user", "size" : 1, "items" : [ { "type" : "user", "sso_id" : "00u43hgco8L3zHamI5d7", "c_ccp_status" : "No" } ] }, "metadata" : { } }<BR />SSO ID : 00u43hgco8L3zHamI5d7<BR />ccp_status : No<BR />panelistId = 101121735<BR />FindPanelistRecord output : {"data":{"type":"error_data","value":"Timeout waiting for connection"},"status":"error"}<BR />Timeout waiting for connection at Mar 9, 2022 8:44:04 AM[No error description was available.] ---- FTL stack trace ("~" means nesting-related): - Failed at: #stop [in template "ccp-survey-commons" in macro "ccpSurveyCommonFunc" at line 45, column 19] - Reached through: @ccpSurveyCommonFunc userLogin=userLo... [in template "ccp-membership-survey.ftl" at line 91, column 10] ---- at Mar 9, 2022 8:44:04 AM </P><P> </P><P>Time : Mar 9, 2022 8:44:04 AM</P> Wed, 09 Mar 2022 16:44:04 GMT https://community.cisco.com/t5/ccp-error/error-while-processing-ccp-request-of-user-support/m-p/4567258#M5625 support@layer7systems.com 2022-03-09T16:44:04Z