https://community.cisco.com/t5/telepresence-and-video-infrastructure/tms-services-pointing-to-wrong-fqdn/m-p/3373661#M835 <P>I migrated a TMS server in the lab months ago and I'm finally getting around to looking at these errors. Essentially, TMS is generating tickets saying that the services aren't running. The services are running, but TMS is looking at the old FQDN, which is the FQDN before the forklift:</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Untitled.jpg" style="width: 727px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/11118iF02BADB3387D0B38/image-size/large?v=v2&amp;px=999" role="button" title="Untitled.jpg" alt="Untitled.jpg" /></span></P> <P>&nbsp;</P> <P>I know this can be changed to get rid of the errors, but I'm not seeing where to change it.</P> <P>&nbsp;</P> <P>Any ideas?</P> Mon, 18 Mar 2019 21:04:26 GMT dwilburn1977 2019-03-18T21:04:26Z https://community.cisco.com/t5/telepresence-and-video-infrastructure/tms-services-pointing-to-wrong-fqdn/m-p/3373661#M835 <P>I migrated a TMS server in the lab months ago and I'm finally getting around to looking at these errors. Essentially, TMS is generating tickets saying that the services aren't running. The services are running, but TMS is looking at the old FQDN, which is the FQDN before the forklift:</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Untitled.jpg" style="width: 727px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/11118iF02BADB3387D0B38/image-size/large?v=v2&amp;px=999" role="button" title="Untitled.jpg" alt="Untitled.jpg" /></span></P> <P>&nbsp;</P> <P>I know this can be changed to get rid of the errors, but I'm not seeing where to change it.</P> <P>&nbsp;</P> <P>Any ideas?</P> Mon, 18 Mar 2019 21:04:26 GMT https://community.cisco.com/t5/telepresence-and-video-infrastructure/tms-services-pointing-to-wrong-fqdn/m-p/3373661#M835 dwilburn1977 2019-03-18T21:04:26Z https://community.cisco.com/t5/telepresence-and-video-infrastructure/tms-services-pointing-to-wrong-fqdn/m-p/3374607#M836 <P>You can change the user domain in TMS Tools, but this only applies to local user accounts on the server when accessing the web interface.<BR />When you migrated TMS, did you restart the server? I believe the server name is obtained by the services themselves as they run on the server.</P> Fri, 27 Apr 2018 17:10:20 GMT https://community.cisco.com/t5/telepresence-and-video-infrastructure/tms-services-pointing-to-wrong-fqdn/m-p/3374607#M836 Patrick Sparkman 2018-04-27T17:10:20Z https://community.cisco.com/t5/telepresence-and-video-infrastructure/tms-services-pointing-to-wrong-fqdn/m-p/5272012#M107324 <P><a href="https://community.cisco.com/t5/user/viewprofilepage/user-id/186143">@dwilburn1977</a>&nbsp;Have you been able to solve the issue?</P> Mon, 17 Mar 2025 12:18:52 GMT https://community.cisco.com/t5/telepresence-and-video-infrastructure/tms-services-pointing-to-wrong-fqdn/m-p/5272012#M107324 Guillermo_PY 2025-03-17T12:18:52Z