topic srsv Central Server is down in Unified Communications Infrastructure

srsv Central Server is down

m-jennings — Sun, 10 Feb 2013 03:34:37 GMT

I have a Unity Connection 9.1 installed and a Unity Connection 9.1 SRSV installed. They are both configured for the Branch and the Central UCNx tests ok but the branch still says "Central Server is down". I looked at logs on the Central server and initially saw hostname resolution errors. I got DNS setup but now I see Certificate issues. Any thoughts?

Thanks

Re: srsv Central Server is down

m-jennings — Sun, 10 Feb 2013 04:01:22 GMT

Getting this in the log...

type::1000 error::com.cisco.unity.branch.sync.helper.CuBranchSyncCertificateException.

I found a doc that mentioned running a "run cuc" cmd to tell UCNx to accept Self signed certs but UCNx wouldn't talk it.

Re: srsv Central Server is down

keglass — Mon, 11 Feb 2013 19:03:28 GMT

This community does not provide technical support and is not staffed with technical support experts. I recommend you post this and future technical support questions to the Cisco Support Community (https://supportforums.cisco.com/index.jspa) where our Cisco technical support experts provide assistance. Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging assistance.

We do encourage you to participate in the Cisco Collaboration Community and to also join our Cisco Collaboration User Group program! In the community, we encourage your discussion/sharing around collaboration topics and Cisco Collaboration Solutions, including business and IT requirements, industry trends, process, culture/organization issues, how collaboration can be used to transform businesses, vendor selection, adoption, training, architecture, licensing, and product features/functionality. If you are a customer or partner, you can also join the user group program to be eligible for member-only events and influence product direction.

We hope to hear from you again.

Kelli Glass

Moderator for the Cisco Collaboration Community