topic Need help! VXML Script doesn't work on VoiceGW in Call Control https://community.cisco.com/t5/call-control/need-help-vxml-script-doesn-t-work-on-voicegw/m-p/3573100#M2104 <HTML><HEAD></HEAD><BODY><P>Dear Support Team!</P><P></P><P>I need some help with a VXML Script by one of our customer.</P><P>We use such scripts by other customers too, they are working fine. Only this one will not work.</P><P></P><P>I have attached the script file (tvm_allDW.vxml), the music file (tvm.wav) and the show tech, show run, show version commands output., and some older test files, debugs (sh_tech_debug_30.05.2016.txt, sh_run_ver_debug.txt)</P><P></P><P>It should work so:</P><P>By all incoming call, if the caller calls directly an extension, the caller should hear the music.</P><P>As I told, the same script works fine by other customers.</P><P></P><P>I have already tried to communicate with Cisco TAC, but they didn't find the solution.</P><P></P><P>I hope somebody can help!</P><P></P><P>Best regards</P></BODY></HTML> Mon, 03 Oct 2016 13:08:00 GMT endre.boncz@dimensiondata.com 2016-10-03T13:08:00Z Need help! VXML Script doesn't work on VoiceGW https://community.cisco.com/t5/call-control/need-help-vxml-script-doesn-t-work-on-voicegw/m-p/3573100#M2104 <HTML><HEAD></HEAD><BODY><P>Dear Support Team!</P><P></P><P>I need some help with a VXML Script by one of our customer.</P><P>We use such scripts by other customers too, they are working fine. Only this one will not work.</P><P></P><P>I have attached the script file (tvm_allDW.vxml), the music file (tvm.wav) and the show tech, show run, show version commands output., and some older test files, debugs (sh_tech_debug_30.05.2016.txt, sh_run_ver_debug.txt)</P><P></P><P>It should work so:</P><P>By all incoming call, if the caller calls directly an extension, the caller should hear the music.</P><P>As I told, the same script works fine by other customers.</P><P></P><P>I have already tried to communicate with Cisco TAC, but they didn't find the solution.</P><P></P><P>I hope somebody can help!</P><P></P><P>Best regards</P></BODY></HTML> Mon, 03 Oct 2016 13:08:00 GMT https://community.cisco.com/t5/call-control/need-help-vxml-script-doesn-t-work-on-voicegw/m-p/3573100#M2104 endre.boncz@dimensiondata.com 2016-10-03T13:08:00Z