https://community.cisco.com/t5/call-control/tcl-ivr-after-6-to-8-rings-ivr-started/m-p/3886370#M2774 <P>we have to reduce the ring time like as I dial PSTN number, IVR should run immediately.</P><P>&nbsp;</P><P>I tried to change the ivr pilot number one time it works great but after that ivr didn't start. Then reverted back. Configs &amp; logs attached.&nbsp;</P><P>&nbsp;</P><P>I am assuming this number aa-pilot 1 is matching with many dialpeers, which causing delay in playing.</P><P>&nbsp;</P><P>Advise required.</P> Mon, 08 Jul 2019 14:53:30 GMT Humza Khan 2019-07-08T14:53:30Z https://community.cisco.com/t5/call-control/tcl-ivr-after-6-to-8-rings-ivr-started/m-p/3886370#M2774 <P>we have to reduce the ring time like as I dial PSTN number, IVR should run immediately.</P><P>&nbsp;</P><P>I tried to change the ivr pilot number one time it works great but after that ivr didn't start. Then reverted back. Configs &amp; logs attached.&nbsp;</P><P>&nbsp;</P><P>I am assuming this number aa-pilot 1 is matching with many dialpeers, which causing delay in playing.</P><P>&nbsp;</P><P>Advise required.</P> Mon, 08 Jul 2019 14:53:30 GMT https://community.cisco.com/t5/call-control/tcl-ivr-after-6-to-8-rings-ivr-started/m-p/3886370#M2774 Humza Khan 2019-07-08T14:53:30Z https://community.cisco.com/t5/call-control/tcl-ivr-after-6-to-8-rings-ivr-started/m-p/3886480#M2775 <P>I don't think script itself control the alerting times.&nbsp;</P> <P>You mentioned PSTN, if you dialed the same number(connect to a phone not Tcl IVR), how many rings calling/called heard when phone is picked up ? are the numberer different ?</P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 08 Jul 2019 16:56:17 GMT https://community.cisco.com/t5/call-control/tcl-ivr-after-6-to-8-rings-ivr-started/m-p/3886480#M2775 yawming 2019-07-08T16:56:17Z