https://community.cisco.com/t5/call-control/integrate-ivr-ucce-with-voicebot-app/m-p/4622768#M3263 <P>I try to integrate between IVR and VoiceBot by Customer Virtual Assistant but this feature supoort only google dialogFlow . So I tried to open&nbsp; live RTP Stream with another Party and redirect streams to VoiceBot , we think in this solution by using CTI Port and open RTP Stream Like session which open between uccx IVR and Call Manager .</P><P>Any one know dialog between uccx and callmanager via CTI protocol (Dialog flow , CTI Events , Prerequisite , Applicable this solution , .. ) ?</P> Wed, 01 Jun 2022 18:23:22 GMT ahmed Adel 2022-06-01T18:23:22Z https://community.cisco.com/t5/call-control/integrate-ivr-ucce-with-voicebot-app/m-p/4622768#M3263 <P>I try to integrate between IVR and VoiceBot by Customer Virtual Assistant but this feature supoort only google dialogFlow . So I tried to open&nbsp; live RTP Stream with another Party and redirect streams to VoiceBot , we think in this solution by using CTI Port and open RTP Stream Like session which open between uccx IVR and Call Manager .</P><P>Any one know dialog between uccx and callmanager via CTI protocol (Dialog flow , CTI Events , Prerequisite , Applicable this solution , .. ) ?</P> Wed, 01 Jun 2022 18:23:22 GMT https://community.cisco.com/t5/call-control/integrate-ivr-ucce-with-voicebot-app/m-p/4622768#M3263 ahmed Adel 2022-06-01T18:23:22Z