topic Use Cisco TSP to monitor hunt group login / log out? in Call Control

Use Cisco TSP to monitor hunt group login / log out?

dustin_armstrong — Tue, 18 Mar 2014 18:08:12 GMT

We make an accessible application for the blind wanting to use Cisco phones. Unfortunately, a blind user cannot know if they are logged in to a hunt group or not. We want our accessible application to tell them. However, I do not believe the TSP can give our application this information.

Questions:

1. Can the TSP give our application this information?

2. If not, what other API should we use to access this information from CUCM?

Thanks.

Dustin

Re: Use Cisco TSP to monitor hunt group login / log out?

Tieying — Fri, 21 Mar 2014 03:21:16 GMT

I don't think you can get the login/out status neither. Let me study if you can get it in any way, and get back to you later.

Re: Use Cisco TSP to monitor hunt group login / log out?

dustin_armstrong — Fri, 28 Mar 2014 16:40:50 GMT

Hi Txuan,

Did you determine if there was a better API we should be using to alert a user whether or not they are logged in to a hunt group? Thanks.

Dustin