topic Re: Error viewing reports - Cisco Umbrella in Cloud Security

Error viewing reports - Cisco Umbrella

pablo.beraldi — Thu, 20 Jan 2022 14:27:53 GMT

I am wanting to see the reports within Umbrella, but when I enter any
Example: Activity search.

And the browser stops responding (use both Chrome, Firefox, EDGE) in Windows 11. The client also uses Mac and the same thing happens.
Now I tried on a newly installed PC with win 10 and it works.
Do you know what the incompatibility could be? system, any extension, application?
Thank you

Re: Error viewing reports - Cisco Umbrella

balaji.bandi — Thu, 20 Jan 2022 14:48:17 GMT

May be old browsers, check the version of browsers .

Re: Error viewing reports - Cisco Umbrella

pablo.beraldi — Thu, 20 Jan 2022 16:50:01 GMT

I have the latest version available, I don't know if it will be because of something that I have installed or because I am on Win 11? because on a PC with win 10 it works.

Re: Error viewing reports - Cisco Umbrella

Esha Goyal — Sun, 06 Mar 2022 04:03:01 GMT

Close all tabs and Try to capture HAR and analyze , process is here https://www.inflectra.com/support/knowledgebase/kb254.aspx . HAR should show what's causing it here: https://toolbox.googleapps.com/apps/har_analyzer/