topic Cisco CWS - Skype Not Making In/Outbound Calls in Cloud Security

Cisco CWS - Skype Not Making In/Outbound Calls

vijaydabasia — Sat, 09 Mar 2019 01:40:56 GMT

Hi All,

We are in the testing stages of deploying Cisco CWS to our company. All end users have Cisco AnyConnect Web Security installed. I have excluded skype.com from normal filtering and HTTPS inspection.

I can't recieve in/outbound Skype calls, if I stop Cisco AnyConnect Web Security service it works again.

Anybody come accross this issue and a solution?

Regards

I had this problem and

russ.carter — Fri, 24 Feb 2017 16:34:24 GMT

I had this problem and managed to fix it by adding an exception in the Web Security xml profile for all IPv6 addresses (::/0).

Worked straight away after that.

Thanks

Russ

Hi Russ,

vijaydabasia — Tue, 04 Apr 2017 14:26:43 GMT

Hi Russ,

That now works but the status of contacts is just a green circle and not a tick even though I have my test account logged in and online. Also the status icon next to my login name is going round and round. See attached Pic.

Did you have to exclude anything else?