CDA: Error Querying for WMI property

girish_gavandi — Sun, 15 Dec 2019 17:39:24 GMT

Hello,

I have a customer who wants to make the CDA work in their environment.

CDA Version:

<hostname>/admin# sh ver

Cisco Application Deployment Engine OS Release:
ADE-OS Build Version:
ADE-OS System Architecture: i386

Copyright (c) 2005-2011 by Cisco Systems, Inc.
All rights reserved.
Hostname: <hostname>

Version information of installed applications
---------------------------------------------

Cisco Context Directory Agent
---------------------------------------------
Version      : 1.0.0.011
Build Date   : Tue May  8 18:34:26 2012
Install Date : Mon Oct 15 10:09:52 2018

Cisco Context Directory Agent Patch
---------------------------------------------
Version      : 5
Build number : NA
Install Date : Mon Oct 15 11:55:27 2018

Cisco Context Directory Agent Patch
---------------------------------------------
Version      : 6
Build number : NA
Install Date : Wed Oct 30 12:11:32 2019

Below error is seen while connecting to AD.

Log Attributes are as below,

wmi-property	exception-stack	org.jinterop.dcom.core.JIComServer.init(JIComServer.java:572)
org.jinterop.dcom.core.JIComServer.initialise(JIComServer.java:481)
org.jinterop.dcom.core.JIComServer.<init>(JIComServer.java:445)
com.cisco.cda.rt.adobserver.adobserver.jinteropUtil.getWmiLocator(jinteropUtil.java:42)
com.cisco.cda.rt.adobserver.adobserver.EventsThread.QueryWMIProperty(EventsThread.java:81)
com.cisco.cda.rt.adobserver.adobserver.EventsThread.getNetBIOS(EventsThread.java:172)
com.cisco.cda.rt.adobserver.adobserver.EventsThread.extractDCData(EventsThread.java:204)
com.cisco.cda.rt.adobserver.adobserver.EventsThread.run(EventsThread.java:610)
dc-hostname	<hostname>/<ip address>
dc-name	<domain name>
exception-cause	rpc.FaultException: Received fault. (unknown)
wmi-class	Win32_NTDomain
exception-message	Access is denied, please check whether the [domain-username-password] are correct. Also, if not already done please check the GETTING STARTED and FAQ sections in readme.htm. They provide information on how to correctly configure the Windows machine for DCOM access, so as to avoid such exceptions. [0x00000005]
wmi-property	DomainName
dc-username	<domain name>\<username>

Domain Controllers version:

Windows 2012 and 2016

Note: Hostname and IP Address omitted for security reasons.

Has anyone came across this error and have found a solution? Any help is much appreciated!

Many thanks,

Girish

Re: CDA: Error Querying for WMI property

Oleg Volkov — Sun, 15 Dec 2019 20:47:18 GMT

Hi, I use CDA from 2014 and it work now but it old technology and now this VM work but not used.

For what purpose you want use CDA?
I was use it together with WSA but it have some problem. I migrate to explicit mode proxy and authentication users thought LDAP. Also, now we have FirePower agent, it very useful software.

topic CDA: Error Querying for WMI property in Cloud Security

CDA: Error Querying for WMI property

Re: CDA: Error Querying for WMI property