https://community.cisco.com/t5/discussiones-smart-net-total-care-en-espa%C3%B1ol/portal-pss-no-procesa-datos/m-p/3901573#M1210 <P>Hola comunidad:</P><P>&nbsp;</P><P>Tengo el siguiente caso: el portal PSS me genera el siguiente mensaje:</P><P><SPAN><FONT color="#000000">Partner Support Services has received a new upload from XXX<STRONG>&nbsp; </STRONG>but was unable to process the upload due to the inventory currently being in a required revalidation status. An inventory will be placed into this status if the last successful upload processed did not find a device with a PSS </FONT><A href="http://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/smart_portal/Partner/Partner_Supported_Service_GSPs.pdf" target="_blank" rel="noopener">supported contract</A><FONT color="#000000"> for this customer in your companies Partner Definition.</FONT></SPAN></P><P>&nbsp;</P><P><SPAN><FONT color="#000000">El cliente ya tiene asignado un contrato de soporte . Qué puedo hacer al respecto?</FONT></SPAN></P><P>&nbsp;</P><P><SPAN><FONT color="#000000">AC4</FONT></SPAN></P><P>&nbsp;</P> Thu, 01 Aug 2019 15:51:45 GMT AC4 2019-08-01T15:51:45Z https://community.cisco.com/t5/discussiones-smart-net-total-care-en-espa%C3%B1ol/portal-pss-no-procesa-datos/m-p/3901573#M1210 <P>Hola comunidad:</P><P>&nbsp;</P><P>Tengo el siguiente caso: el portal PSS me genera el siguiente mensaje:</P><P><SPAN><FONT color="#000000">Partner Support Services has received a new upload from XXX<STRONG>&nbsp; </STRONG>but was unable to process the upload due to the inventory currently being in a required revalidation status. An inventory will be placed into this status if the last successful upload processed did not find a device with a PSS </FONT><A href="http://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/smart_portal/Partner/Partner_Supported_Service_GSPs.pdf" target="_blank" rel="noopener">supported contract</A><FONT color="#000000"> for this customer in your companies Partner Definition.</FONT></SPAN></P><P>&nbsp;</P><P><SPAN><FONT color="#000000">El cliente ya tiene asignado un contrato de soporte . Qué puedo hacer al respecto?</FONT></SPAN></P><P>&nbsp;</P><P><SPAN><FONT color="#000000">AC4</FONT></SPAN></P><P>&nbsp;</P> Thu, 01 Aug 2019 15:51:45 GMT https://community.cisco.com/t5/discussiones-smart-net-total-care-en-espa%C3%B1ol/portal-pss-no-procesa-datos/m-p/3901573#M1210 AC4 2019-08-01T15:51:45Z https://community.cisco.com/t5/discussiones-smart-net-total-care-en-espa%C3%B1ol/portal-pss-no-procesa-datos/m-p/3903877#M1212 <P>Buen día estimado, para portales PSS te recomiendo el siguiente link:&nbsp;<A href="https://community.cisco.com/t5/partner-support-service/ct-p/5456-partner-support-service" target="_blank">https://community.cisco.com/t5/partner-support-service/ct-p/5456-partner-support-service</A></P> <P>&nbsp;</P> <P>Este foro solo cubre portal SNTC.</P> <P>&nbsp;</P> <P>Saludos.</P> Tue, 06 Aug 2019 14:50:22 GMT https://community.cisco.com/t5/discussiones-smart-net-total-care-en-espa%C3%B1ol/portal-pss-no-procesa-datos/m-p/3903877#M1212 hperezar 2019-08-06T14:50:22Z