topic Re: Can not log in with CCO account in Cisco CLI Analyzer

Can not log in with CCO account

martinlarsen — Mon, 03 Feb 2020 17:13:22 GMT

I can't log into the CLI Analyzer using my CCO account. It is definitely not any network or proxy issues as I have tried it from multiple locations. I have also verified the CCO account and password. They are correct. What else could stop the CCO login from working?

Re: Can not log in with CCO account

jofrumki — Mon, 03 Feb 2020 17:48:44 GMT

Hello,

Would you be able to confirm your CCO ID please?

Thanks

Re: Can not log in with CCO account

martinlarsen — Mon, 03 Feb 2020 19:17:46 GMT

CCO ID is martinlarsen.

Re: Can not log in with CCO account

jofrumki — Mon, 03 Feb 2020 19:52:53 GMT

Thank you, we have other reports of users with this issue and are looking into it. I will provide an update as soon as possible.

Re: Can not log in with CCO account

jofrumki — Mon, 03 Feb 2020 20:11:49 GMT

You can track this issue here, https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvs31434 for updates.