topic Be sure to close the app in Cisco CLI Analyzer

Cisco's CLI Analyzer

michael.smith111 — Mon, 10 Oct 2016 15:37:11 GMT

How do I get access to that tool. When I try the download, it ask me to login and it will not let me use my CCO login. Do I request a login specific to that tool or what process should I follow? Is this no available to end users just partners?

Thanks,

Michael K. Smith

Hi Michael,

John Bollier — Mon, 10 Oct 2016 17:24:06 GMT

Hi Michael,

Can you please try clearing your browser cache/cookies and download via https://cway.cisco.com/go/sa/ ? Please be advised once it is installed you will not be able to use the TAC tools unless you have a valid contract associated to your CCO account.

Thanks,

John

Hi John,

michael.smith111 — Mon, 10 Oct 2016 18:26:30 GMT

Hi John,

That worked thanks however now the application will not accept my CCO credentials. Murphy's Law. Can you give me a recommendation to resolve this issue?

Thanks,

Got it.. Need to add the

michael.smith111 — Mon, 10 Oct 2016 18:50:57 GMT

Got it.. Need to add the Proxy into the settings.

Be sure to close the app

John Bollier — Mon, 10 Oct 2016 18:59:38 GMT

Be sure to close the app after making your proxy changes to ensure they take effect.

John