topic Re: Finesse Third Party Gadget has extra height added in 12.6 in DevNet General Discussions

Finesse Third Party Gadget has extra height added in 12.6

SumoPig — Tue, 12 Sep 2023 20:08:49 GMT

Hi,

After upgrading to Finesse 12.6, it seems that our gadgets are now being rendered by Finesse in a react component 'react-grid-layout' with each gadget being assigned the class 'react-grid-item'.

Even though a gadget is assigned a height of 60px in the layout.xml file with a query parameter, the gadget ends up with a height of 97px. Editing different parts of the xml and the contents of the gadget seems to have no affect on this extra added height.

Prior to this upgrade, the react grid classes were not present, and I suspect that they may be the cause.

Has anyone run into a similar issue or have any insight on how Finesse is now using react components to render the gadgets?

Thank you.

Re: Finesse Third Party Gadget has extra height added in 12.6

SumoPig — Mon, 18 Sep 2023 15:45:16 GMT

Bump for visibility

Re: Finesse Third Party Gadget has extra height added in 12.6

Ruben Cocheno — Fri, 02 Feb 2024 20:52:10 GMT

@SumoPig

Are we good to close this?

Re: Finesse Third Party Gadget has extra height added in 12.6

SumoPig — Fri, 02 Feb 2024 21:22:13 GMT

Hi @Ruben Cocheno ,

No, there has not been any reply or fix to this yet. We believe it has to do with the way non-tab gadgets reserve a certain amount of height for gadget headers. This space causes extra height in the gadget even when you specify no header.

Re: Finesse Third Party Gadget has extra height added in 12.6

SumoPig — Tue, 17 Dec 2024 16:04:14 GMT

This issue was reported to cisco and fixed in a newer version