sandbox help

jdickinson — Fri, 01 Mar 2019 10:55:59 GMT

I have had a problem all day with the sandbox. Not able to connect to jabber.

Is there a way to reset everything?

What is the workflow, support is saying it's getting fixed but I don't have any view on that scene.

I can't ping the jabber place nor log into jabber. I log into the vpn, but when I do sometimes the browser doesn't goto google.com

Also the spark program keeps turning off then back on again.

I have rebooted to see if it would help, but the IT crowd's are losing today.

Thoughts?

Joe

Re: sandbox help

jokearns1 — Thu, 26 Jan 2017 16:09:29 GMT

Hi Joe,

Resolved this over a Webex.

Let us know if you have any other issues.

Joe