topic Re: Presence Web Service in DevNet General Discussions

Presence Web Service

thomasd84 — Fri, 01 Mar 2019 10:50:21 GMT

I'm getting a login failed when accessing the SOAP presence webservice

<message>Failed to login user</message>

I'm betting is due to security issues, does anyone have direction to what security rights need to be assigned to the user account accessing the webservice.

Any help is appreciated.

THANKS!!

Re: Presence Web Service

smupadhy — Mon, 24 Aug 2015 22:31:40 GMT

Hi,

Looks like this error code/message is encountered when the Login data is not valid. Can you check the same?

Additionally, Presence traces may help you troubleshoot the issue. Here is a document that shows how to set and collect CUPS traces.

Thanks,

Re: Presence Web Service

Luis Vicente — Thu, 29 Jun 2017 06:13:39 GMT

I have the same problem, you got it? How?