DevNet General DiscussionsのトピックRe: Manual Outbound CTI information with Cisco UCCX integration

Manual Outbound CTI information with Cisco UCCX integration

kdevaraj42502 — Fri, 01 Mar 2019 10:51:53 GMT

Hi Team,

Does Cisco UCCX provides CTI information for manual outbound calls? or do we need to rely on Manual outbound calls via JTAPI and UCCX for ACD information.

Thanks

Karthi Devaraj

Re: Manual Outbound CTI information with Cisco UCCX integration

Geevarghese Cheria — Wed, 23 Dec 2015 04:48:21 GMT

Hi Karthi,

I think this relative url will help to answer your question -

Also request to post further quires related under the community -

Express CTI

Thanks and Regards,

Geevarghese