topic Re: No Virtual SIMs in the Cisco IoT Control Center Sandbox in DevNet Sandbox

No Virtual SIMs in the Cisco IoT Control Center Sandbox

mattias-hahne — Wed, 20 Nov 2024 08:56:27 GMT

Hi,

I managed to setup a IoT Control Center sandbox but there are no Virtual SIMs in it and basically nothing to fetch. Can this be fixed?

Re: No Virtual SIMs in the Cisco IoT Control Center Sandbox

raymair — Wed, 20 Nov 2024 19:17:10 GMT

Thanks for notifying us about this issue, it is currently being investigated.

Re: No Virtual SIMs in the Cisco IoT Control Center Sandbox

mattias-hahne — Tue, 26 Nov 2024 14:19:18 GMT

Hi, did you find any solution to the issue?

Re: No Virtual SIMs in the Cisco IoT Control Center Sandbox

raymair — Tue, 26 Nov 2024 20:40:16 GMT

Hey, sorry for the inconvenience, we are still working on identifying the issue.

Re: No Virtual SIMs in the Cisco IoT Control Center Sandbox

raymair — Wed, 27 Nov 2024 22:05:29 GMT

Good Day, your patience is greatly appreciated. Unfortunately there are limited support resources for this Sandbox, as it is a candidate for decommissioning. We do apologize for any inconvenience caused.

Re: No Virtual SIMs in the Cisco IoT Control Center Sandbox

mattias-hahne — Thu, 28 Nov 2024 08:12:16 GMT

Hi,

Is it going to be replaced with a new sandbox for the Mobile Service Platform or what is the future looking like?

Re: No Virtual SIMs in the Cisco IoT Control Center Sandbox

raymair — Tue, 03 Dec 2024 15:19:35 GMT

Good Day,

This is TBD at this time, however once decided an announcement will be sent out via respective channels.