topic Re: Download issue about Secure Client 5 in DevNet Sandbox

Download issue about Secure Client 5

halilgurel64588 — Wed, 23 Apr 2025 13:37:15 GMT

I had some issue anyconnect, and I uninstalled it. I'd searched and found out new version 'Cisco Secure Client 5' relased.

I want to download it, but I've got this notification and I don't have any service contract:
To Download this software, you must have a valid service contract associated to your Cisco.com profile.
What should I do for it?

By the way, Cisco recommend using openconnect, but this also doesn't work.
Should I have openconnect account in order to use it?

Re: Download issue about Secure Client 5

bigevilbeard — Wed, 23 Apr 2025 15:40:26 GMT

@halilgurel64588 if you do not have a valid service account with Cisco as you saw you will not be able to download this or anyconnect. In these case your open option is openconnect, there are few teething issues i have seen with some users setting this up, but there is plenty of support here and older thread which resolve most of the issues you will encounter.

You can download and install this here https://gui.openconnect-vpn.net/

If you are running this on Windows, in OpenConnect VPN window edit your current profile or setup a new one, under (advanced) settings rename (interface name) to something simple, this is a known issue.

Hope this helps.

Re: Download issue about Secure Client 5

halilgurel64588 — Wed, 23 Apr 2025 19:28:16 GMT

I thought that OpenConnect VPN is free since anyconnect was. Do you know how to get a valid service account of Cisco in order to use Cisco Secure Client 5.

Thank your reply.

Re: Download issue about Secure Client 5

bigevilbeard — Thu, 24 Apr 2025 07:42:21 GMT

@halilgurel64588 Open connect is free, any connect is free you can download from the site I shared before.

If you are a Cisco partner or have a service account. If not you need to contact your Cisco Account Team if you have a direct purchase agreement with Cisco or your Cisco Partner or Reseller.