Certificate problem when trying to use LogCollection web service

john pulley — Tue, 24 Jun 2025 14:08:18 GMT

I am attempting to use the LogCollection server. I've built a C# client from the wsdl. When I try to connect to the webservice, I get a certificate error. I see that same error on Collaboration 14 Sandbox and on my local test system. See the stack trace below.

Any help would be appreciated. Thank you.

Exception: System.ServiceModel.Security.SecurityNegotiationException: Could not establish trust relationship for the SSL/TLS secure channel with authority '10.10.20.1:8443'.
---> System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure: RemoteCertificateNameMismatch, RemoteCertificateChainErrors
at System.Net.Security.SslStream.CompleteHandshake(SslAuthenticationOptions sslAuthenticationOptions)
at System.Net.Security.SslStream.ForceAuthenticationAsync[TIOAdapter](Boolean receiveFirst, Byte[] reAuthenticationData, CancellationToken cancellationToken)
at System.Net.Security.SslStream.ProcessAuthenticationWithTelemetryAsync(Boolean isAsync, CancellationToken cancellationToken)
at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
--- End of inner exception stack trace ---
at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(QueueItem queueItem)
at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.HttpConnectionWaiter`1.WaitForConnectionWithTelemetryAsync(HttpRequestMessage request, HttpConnectionPool pool, Boolean async, CancellationToken requestCancellationToken)
at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpClientRequestChannel.HttpClientChannelAsyncRequest.SendRequestAsync(Message message, TimeoutHelper timeoutHelper)
--- End of inner exception stack trace ---
at System.ServiceModel.Channels.HttpChannelUtilities.ProcessGetResponseWebException(HttpRequestException requestException, HttpRequestMessage request, HttpAbortReason abortReason)
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpClientRequestChannel.HttpClientChannelAsyncRequest.SendRequestAsync(Message message, TimeoutHelper timeoutHelper)
at System.ServiceModel.Channels.RequestChannel.RequestAsync(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.RequestChannel.RequestAsyncInternal(Message message, TimeSpan timeout)
at System.Runtime.TaskHelpers.WaitForCompletionNoSpin[TResult](Task`1 task)
at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(MethodCall methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(MethodInfo targetMethod, Object[] args)
at generatedProxy_1.selectLogFiles(SchemaFileSelectionCriteria)
at CiscoExportTraceLogs.LogCollectionPortTypeClient.selectLogFiles(SchemaFileSelectionCriteria FileSelectionCriteria) in C:\OpticCoreDataServices\Src\CSCisco\MS-Net-bin\CiscoExportTraceLogs\Connected Services\CiscoExportTraceLogs\Reference.cs:line 876
at CiscoExportTraceLogs.Program.Main(String[] args) in C:\OpticCoreDataServices\Src\CSCisco\MS-Net-bin\CiscoExportTraceLogs\Program.cs:line 85

topic Certificate problem when trying to use LogCollection web service in DevNet Sandbox

Certificate problem when trying to use LogCollection web service