topic Re: Issue launching Catalyst 8000 Always-On Sandbox in DevNet Sandbox

Issue launching Catalyst 8000 Always-On Sandbox

hornella — Wed, 09 Jul 2025 03:01:59 GMT

Hello

Is there any issue with the above mentioned sandbox? I've been trying to launch an env last wee k and today and was unsucessful

Got this message today:

Torque was not able to complete launching your environment.
For more details, contact your space admin

Re: Issue launching Catalyst 8000 Always-On Sandbox

Torbjørn — Wed, 09 Jul 2025 06:46:47 GMT

Hello @hornella, welcome to the community!

It works fine when I try. Can you try from an incognito/private mode browser window and see if the result changes?

Re: Issue launching Catalyst 8000 Always-On Sandbox

jokearns1 — Wed, 09 Jul 2025 10:35:08 GMT

Hi,

Checking this now and will update the thread.

Joe

Re: Issue launching Catalyst 8000 Always-On Sandbox

jokearns1 — Wed, 09 Jul 2025 10:39:45 GMT

Hi @hornella
I just ran a reservation and it spun up fine. Is there any way you can try another account to login and reserve? Failing that, I can generate credentials and send them privately

Joe

Re: Issue launching Catalyst 8000 Always-On Sandbox

hornella — Wed, 09 Jul 2025 11:58:14 GMT

Hello

I just ran it again (in the same browser) and it just worked. Weird... Thank you all! 🙂