https://community.cisco.com/t5/devnet-sandbox/cannot-connect-to-vpn/m-p/5328818#M11565 <P><a href="https://community.cisco.com/t5/user/viewprofilepage/user-id/1918057">@rmkgubat</a>&nbsp;this is an old old thread. If you have a new issue, raise a <A href="https://community.cisco.com/t5/devnet-sandbox/bd-p/4426j-disc-dev-devnet-sandbox" target="_self">support thread</A> with your sandbox id and issue.</P> <P>Hope this helps.&nbsp;</P> Wed, 10 Sep 2025 10:15:59 GMT bigevilbeard 2025-09-10T10:15:59Z https://community.cisco.com/t5/devnet-sandbox/cannot-connect-to-vpn/m-p/3822459#M3449 <P><FONT color="#000000">I tried to establish VPN connection to&nbsp;Room Kit CE 9.6 sandbox with the following&nbsp;<SPAN>Lab Network Address: devnetsandbox-emea-gwy.cisco.com:20198. However, I always get this prompt "</SPAN></FONT></P> <P><FONT color="#000000">Connection attempt has timed out.<SPAN class="Apple-converted-space">&nbsp; </SPAN>Please verify Internet connectivity.". When checking at the log</FONT></P> <P><FONT color="#000000"><SPAN class="Apple-converted-space">&nbsp;&nbsp; </SPAN>09:17:36<SPAN class="Apple-converted-space">&nbsp; &nbsp; </SPAN>Contacting devnetsandbox-emea-gwy.cisco.com:20198.</FONT></P> <P><FONT color="#000000"><SPAN class="Apple-converted-space">&nbsp; &nbsp; </SPAN>09:18:37<SPAN class="Apple-converted-space">&nbsp; &nbsp; </SPAN>Connection attempt has failed.</FONT></P> <P><FONT color="#000000"><SPAN class="Apple-converted-space">&nbsp; &nbsp; </SPAN>09:18:37<SPAN class="Apple-converted-space">&nbsp; &nbsp; </SPAN>Unable to contact devnetsandbox-emea-gwy.cisco.com.</FONT></P> <P>&nbsp;</P> <P><FONT color="#000000">I've tried to kill the session and restart again, but same problem persists after more than 9 hours. Can you help check what's going on?</FONT></P> <P>&nbsp;</P> <P><FONT color="#000000">Also, how can I open support case with DevNet Sandbox?</FONT></P> Tue, 04 Jun 2019 09:47:48 GMT https://community.cisco.com/t5/devnet-sandbox/cannot-connect-to-vpn/m-p/3822459#M3449 Thanatham 2019-06-04T09:47:48Z https://community.cisco.com/t5/devnet-sandbox/cannot-connect-to-vpn/m-p/5328816#M11564 <P>I encountered login failed even using application or in website.</P> Wed, 10 Sep 2025 10:13:35 GMT https://community.cisco.com/t5/devnet-sandbox/cannot-connect-to-vpn/m-p/5328816#M11564 rmkgubat 2025-09-10T10:13:35Z https://community.cisco.com/t5/devnet-sandbox/cannot-connect-to-vpn/m-p/5328818#M11565 <P><a href="https://community.cisco.com/t5/user/viewprofilepage/user-id/1918057">@rmkgubat</a>&nbsp;this is an old old thread. If you have a new issue, raise a <A href="https://community.cisco.com/t5/devnet-sandbox/bd-p/4426j-disc-dev-devnet-sandbox" target="_self">support thread</A> with your sandbox id and issue.</P> <P>Hope this helps.&nbsp;</P> Wed, 10 Sep 2025 10:15:59 GMT https://community.cisco.com/t5/devnet-sandbox/cannot-connect-to-vpn/m-p/5328818#M11565 bigevilbeard 2025-09-10T10:15:59Z