topic Re: Catalyst Center Always in DevNet Sandbox

Catalyst Center Always

audigonsalves — Sat, 18 Apr 2026 21:15:49 GMT

I am trying to access Catalyst Center Always-On v2.3.3.6-20260418T17053467 , but authentication fails with username and password provided

Re: Catalyst Center Always

ecorban — Mon, 20 Apr 2026 11:49:56 GMT

Thanks for bringing this to our attention. We have resolved the issue for now. But as this is an public service with shared access other users may affect connectivity from time to time.

Re: Catalyst Center Always

jlapsley — Wed, 22 Apr 2026 19:53:56 GMT

Hello @ecorban, this appears to be happening again.

Re: Catalyst Center Always

ecorban — Wed, 22 Apr 2026 20:05:57 GMT

hello @jlapsley thanks for bringing this to our attention. We have fixed the issue. If this happens again, and you need a dedicated sandbox i suggest you try to reserve the Catalyst Center Sandbox (if available!)

Re: Catalyst Center Always

jaime.pedraza — Fri, 24 Apr 2026 00:11:43 GMT

Authentication failed again. What about a password reset button?

Re: Catalyst Center Always

ecorban — Fri, 24 Apr 2026 07:32:11 GMT

user authentication is working. please use the reservable sandbox if u need a dedicated service as AO sandbox users are using api to update user credentials as part of there development.

Re: Catalyst Center Always

jlapsley — Fri, 24 Apr 2026 20:18:23 GMT

@ecorban Thank you so much for your support on this!

I managed to finally reserve a sandbox. However, I am having could you please advise accordingly?

Re: Catalyst Center Always

jaime.pedraza — Fri, 24 Apr 2026 22:30:58 GMT

I've tried many ways to make it work without success

Re: Catalyst Center Always

Claiton Souza Campos — Wed, 29 Apr 2026 12:39:56 GMT

@ecorban
I am having Issues accessing Catalyst Center Sandbox (Reserved) could you please advise accordingly?

Re: Catalyst Center Always

ecorban — Wed, 29 Apr 2026 13:43:46 GMT

hello,

There is no issue with login to the cisco Catalyst Always on sandbox with user devnetuser and password Cisco123!

Re: Catalyst Center Always

Claiton Souza Campos — Wed, 29 Apr 2026 14:15:16 GMT

Hi @ecorban unfortunately we can't login on CC Always on

Re: Catalyst Center Always

bmedina23 — Tue, 05 May 2026 00:32:17 GMT

I'm having the same issue right now.

Re: Catalyst Center Always

ecorban — Tue, 05 May 2026 07:45:17 GMT

Hello,

This username is reset, so you should be able to login. It would be beneficial to all if user password wasnt changed or updated..

Thanks