PCCE Sandbox reservation/provisioning problems

rchaddock — Tue, 04 Jun 2019 09:32:03 GMT

I scheduled a reservation for a PCCE sandbox to commence at 7 AM (CDT) today 7/24.

The reservation started on time on PCCE sandbox RAVE35, but hit a problem during provisioning on Customer Voice Portal 11.5 PCCE-003.

Error: General Execution

Description: Queued command expired due to time-to-live timeout.

This cascaded leaving the sandbox reserved, but in state: Active with error.

In this state the sandbox is not operational.

I ended the reservation, but have not been able to reserve another PCCE sandbox (they appear to be in demand).

Attempts have been failing with error: the given key was not present in the dictionary (sounds like Python to me).

Please advise.

Thanks,

Rick

Re: PCCE Sandbox reservation/provisioning problems

rchaddock — Mon, 24 Jul 2017 17:21:33 GMT

The PCCE sandbox is now provisioning successfully.

The issue I was having must have been related to some sandbox maintenance activity.

Regards,

Rick