topic unable to access servers in DevNet Sandbox

unable to access servers

Ahmed Yahia Mohamed Zakaria Mohamed Youssef — Tue, 04 Jun 2019 09:27:14 GMT

Hi All

currently i have reserved the lab , i can connect to the vpn without any issue however i am unable to access any server .

tried to ping servers without no success .

would someone help me ?

Regards

Ahmed

Re: unable to access servers

jokearns1 — Tue, 06 Dec 2016 10:31:53 GMT

Hi Ahmed,

What topology have you booked?

Thanks,

Joe

Re: unable to access servers

jokearns1 — Tue, 06 Dec 2016 10:32:41 GMT

Ah. i just see you earlier mail. Collaboration 10.5. We are checking on this now.

joe

Re: unable to access servers

Ahmed Yahia Mohamed Zakaria Mohamed Youssef — Tue, 06 Dec 2016 10:35:37 GMT

Collaboration 10.5

Re: unable to access servers

Ahmed Yahia Mohamed Zakaria Mohamed Youssef — Tue, 06 Dec 2016 10:35:50 GMT

Thank you Joe

Re: unable to access servers

jokearns1 — Tue, 06 Dec 2016 11:16:18 GMT

Ahmed,

There seems to be an issue with the network allocated to you. We are troubleshooting this right now but to save time I am going to end your current reservation. You can then book another 10.5 lab and a new network will be assigned to you.

I am ending your reservation now.

Joe

Re: unable to access servers

jokearns1 — Tue, 06 Dec 2016 11:24:26 GMT

Ahmed,

You reservation is deleted. Please book another sandbox lab at your convenience. We will extend that reservation to make up for the time you lost. We will monitor on this side.

Regards,

joe

Re: unable to access servers

Ahmed Yahia Mohamed Zakaria Mohamed Youssef — Tue, 06 Dec 2016 12:34:21 GMT

Hi Joe

thank you very much i did , and will check now

regards

Re: unable to access servers

Ahmed Yahia Mohamed Zakaria Mohamed Youssef — Tue, 06 Dec 2016 12:41:56 GMT

Hi Jeo .

i am connected now to a new rack , thank you very much