topic Configuration error in UCCX_EarlyRelease Finesse desktop in DevNet Sandbox

Configuration error in UCCX_EarlyRelease Finesse desktop

DENNIS WEIKEL — Tue, 04 Jun 2019 09:27:00 GMT

When accessing the Finesse Desktops receive the following error:

The following solutions appear to be relevant but can't find the pages associated with the resolution.

jacoadam — Mon, 28 Nov 2016 14:07:51 GMT

Hello Dennis,

I may be able to help out here. What finesse user were you trying to log in?

Thanks!

Jacob

DENNIS WEIKEL — Mon, 28 Nov 2016 16:53:46 GMT

I’ve been able to resolve by opening Jabber before launching the Finesse desktop.

Next step is to deploy some physical phones in my lab for testing.

piyush11 — Thu, 01 Dec 2016 16:40:15 GMT

Can you help me with this ? I am also facing the same issue ?

DENNIS WEIKEL — Thu, 01 Dec 2016 17:15:53 GMT

The Finesse desktop will launch successfully IF Jabber is running.

Not sure why there is this dependency.