topic Re: Unable to Connect using anyconnect in DevNet Sandbox

Unable to Connect using anyconnect

Ramy Dawoud — Tue, 04 Jun 2019 16:44:21 GMT

When i tried to connect to the LAB using the browser it hanged on downloading the client , so it asked to download and setup manually ,

After i set up the anyconnect client and entered the URL sent by the reservation, it fails with the flowing errors

08/08/2014 8:43:39 AM] Ready to connect.

[08/08/2014 11:11:01 AM] Contacting https://64.103.37.21/rave04.

[08/08/2014 11:11:34 AM] Connection attempt has failed.

[08/08/2014 11:11:34 AM] Unable to contact 64.103.37.21.

[08/08/2014 11:11:40 AM] Contacting https://64.103.37.21/rave04.

[08/08/2014 11:11:59 AM] Connection attempt has failed.

[08/08/2014 11:11:59 AM] Unable to contact 64.103.37.21.

Although i can ping it form the PC

C:\Users\XXXXXXX>ping 64.103.37.21

Pinging 64.103.37.21 with 32 bytes of data:

Reply from 64.103.37.21: bytes=32 time=109ms TTL=237

Reply from 64.103.37.21: bytes=32 time=117ms TTL=237

Reply from 64.103.37.21: bytes=32 time=110ms TTL=237

Anny Idea ????

Re: Unable to Connect using anyconnect

Ramy Dawoud — Fri, 08 Aug 2014 08:45:21 GMT

Sometimes it complete to ask the username and password but it never complete

[08/08/2014 11:38:59 AM] Contacting 64.103.37.21/rave04.

[08/08/2014 11:39:13 AM] Please enter your username and password.

[08/08/2014 11:39:49 AM] User credentials entered.

[08/08/2014 11:39:50 AM] Establishing VPN session...

[08/08/2014 11:40:31 AM] Connection attempt has failed.

[08/08/2014 11:41:23 AM] Contacting 64.103.37.21/rave04.

[08/08/2014 11:41:37 AM] Please enter your username and password.

[08/08/2014 11:41:52 AM] User credentials entered.

[08/08/2014 11:41:53 AM] Establishing VPN session...

[08/08/2014 11:42:32 AM] Connection attempt has failed.

Re: Unable to Connect using anyconnect

jokearns1 — Fri, 08 Aug 2014 12:12:00 GMT

Hi,

We have verified connectivity to that VLAN this morning and could not see and issue. Can you try connecting again?

Regards,

Joe

Re: Unable to Connect using anyconnect

Ramy Dawoud — Fri, 08 Aug 2014 12:29:03 GMT

Now it connects and disconnects after 20 sec with an error

08/08/2014 3:23:28 PM] Ready to connect.

[08/08/2014 3:23:29 PM] Contacting 64.103.37.21/rave04.

[08/08/2014 3:23:31 PM] Please enter your username and password.

[08/08/2014 3:23:35 PM] User credentials entered.

[08/08/2014 3:23:37 PM] Please enter your username and password.

[08/08/2014 3:23:40 PM] User credentials entered.

[08/08/2014 3:23:42 PM] Please enter your username and password.

[08/08/2014 3:23:50 PM] User credentials entered.

[08/08/2014 3:23:50 PM] Establishing VPN session...

[08/08/2014 3:23:53 PM] Checking for profile updates...

[08/08/2014 3:23:53 PM] Checking for product updates...

[08/08/2014 3:23:55 PM] Checking for customization updates...

[08/08/2014 3:23:55 PM] Performing any required updates...

[08/08/2014 3:24:03 PM] Establishing VPN session...

[08/08/2014 3:24:03 PM] Establishing VPN - Initiating connection...

[08/08/2014 3:24:04 PM] Establishing VPN - Examining system...

[08/08/2014 3:24:04 PM] Establishing VPN - Activating VPN adapter...

[08/08/2014 3:24:36 PM] Establishing VPN - Configuring system...

[08/08/2014 3:24:36 PM] Establishing VPN...

[08/08/2014 3:24:36 PM] Connected to 64.103.37.21.

[08/08/2014 3:25:16 PM] Reconnecting to 64.103.37.21...

[08/08/2014 3:25:17 PM] Disconnect in progress, please wait...

Re: Unable to Connect using anyconnect

jokearns1 — Fri, 08 Aug 2014 12:43:36 GMT

I have not seen that error message before. Can you tell me where are you connecting from i.e. corporate network, open ISP etc and what OS are you using?

Thanks,

Joe

Re: Unable to Connect using anyconnect

Ramy Dawoud — Fri, 08 Aug 2014 12:45:37 GMT

I am connecting from corporate network .

Re: Unable to Connect using anyconnect

jokearns1 — Fri, 08 Aug 2014 12:49:02 GMT

Can you confirm that WebVPN VPN connections are allowed outbound from your corporate firewall or are there any restrictions in place? As a test, can you try connecting from an open ISP if one is available?

Re: Unable to Connect using anyconnect

Ramy Dawoud — Fri, 08 Aug 2014 12:50:30 GMT

Ok , will try it from home , thanks for your help

Re: Unable to Connect using anyconnect

jokearns1 — Fri, 08 Aug 2014 12:53:38 GMT

Please come back and let us know the result of the connection from home.

If you are still having an issue, we can look into it directly.

Joe

Re: Unable to Connect using anyconnect

Ramy Dawoud — Fri, 08 Aug 2014 13:12:34 GMT

It is working when I used my mobile data network .

Re: Unable to Connect using anyconnect

admin11111 — Sat, 29 Apr 2017 23:38:36 GMT

my a win Zip page is stuck to my window 10 computter screen how can i delete it?

Re: Unable to Connect using anyconnect

jacoadam — Mon, 01 May 2017 13:13:12 GMT

Hello Maria,

If you have a question about the DevNet Sandbox, could you please open a separate thread? Also please provide more information about your issue with the DevNet Sandbox so we can pinpoint your issue.

Thanks!
Jacob