topic Re: misleading error message when wrong login on sandbox connection in DevNet Sandbox

misleading error message when wrong login on sandbox connection

alain.florencie — Tue, 04 Jun 2019 09:16:36 GMT

The sandbox connection login page returns a service unavailable error when entering wrong login with right password.

Right login with wrong pasword gives back correct error message.

Alain

jokearns1 — Tue, 02 Dec 2014 11:48:00 GMT

Hi Alain,

I believe this issue is resolved:

Let us know if you have other issues.

Joe

alain.florencie — Wed, 03 Dec 2014 10:30:39 GMT

issue still present

right password wrong login

right login wrong password

Alain

jokearns1 — Wed, 03 Dec 2014 11:58:31 GMT

Hi Alain,

Not exactly sure what the issue is here. You are concerned that the error message is misleading? Can you login using your correct credentials?

Joe

alain.florencie — Wed, 03 Dec 2014 12:10:50 GMT

sorry that it was unclear.

I'm able to log in.

I thought the dev lab was in maintenance for some time (due to the error message) so i tried over time to re login without checking the credentials,

I have no issue at the moment, it is just to prevent someone else to get into same situation.

Best regards

Alain

jokearns1 — Wed, 03 Dec 2014 12:15:32 GMT

No Problem Alain. Any feedback we get is greatly appreciated.

Joe

cmreed — Mon, 08 Dec 2014 17:23:48 GMT

I have submitted a ticket on this. Thanks for the feedback!