topic Need additional VPN Accounts in DevNet Sandbox

Need additional VPN Accounts

bhabermann — Tue, 04 Jun 2019 09:41:56 GMT

Hello,

We are reserving the Collaboration 12.0 lab but only the owner is receiving the vpn credentials. In looking at the output of the Lab, I only see his vpn account was created. Can we please get the other vpn credentials for the people that have access to the lab? Sandbox id is: a0cb0db3-8fec-4288-a822-63379c1e71f5

Re: Need additional VPN Accounts

zowu — Fri, 07 Sep 2018 04:19:18 GMT

Hi bhabermann,

We've setup 3 VPN accounts manually and sent the credentials to them.

Regards,

Bob

Re: Need additional VPN Accounts

bhabermann — Tue, 11 Sep 2018 15:40:13 GMT

Thank you. I was able to login with them last Friday and now I can not log in with any of my VPN accounts. Can you please help?

Re: Need additional VPN Accounts

zowu — Tue, 11 Sep 2018 16:07:00 GMT

Hi,

We've recovered your VPN account, please use bhabermann as your login id.

Regards,

Bob