topic Unable to connect to IOS XE sandbox in DevNet Sandbox

Unable to connect to IOS XE sandbox

troyperkins — Tue, 04 Jun 2019 09:44:50 GMT

I have tried connecting via all methods (ssh, netconf, rest) with no luck. Every method returns a timeout error. Anyone else having any issues?

mf6872001 — Mon, 07 Jan 2019 20:04:47 GMT

I am not getting the VPN information to connect to this Sandbox after making a reservation

mbaseer@cisco.com — Mon, 07 Jan 2019 20:12:46 GMT

Hi,

You can retrieve your VPN information from "Output Window" in your reservation page.

mf6872001 — Mon, 07 Jan 2019 20:21:22 GMT

mf6872001 — Mon, 07 Jan 2019 20:22:00 GMT

for some reason that output for the VPN is not being displayed for me

mbaseer@cisco.com — Mon, 07 Jan 2019 20:42:51 GMT

Hi mf6872001,

I am not sure what happened. But the easiest way is to kill the reservation and reserve again. Please let me know if you have this issue again.

Thanks!

Mobina Baseer

DevNet/SandBox Engineer

mf6872001 — Mon, 07 Jan 2019 20:56:53 GMT

That did it thanks!!

mbaseer@cisco.com — Mon, 07 Jan 2019 21:31:08 GMT

Hi Troy,

Is this for IOS-XE Programmability Sanbox Lab?

Thanks

Mobina Baseer

DevNet/SandBox Engineer

troyperkins — Mon, 07 Jan 2019 21:55:41 GMT

Correct...that is why (as far as I know) VPN is not relevant here as you connect with the publicly-accessible FQDN.

troyperkins — Tue, 08 Jan 2019 17:37:13 GMT

Backend engineering team fixed the issue with the device and all calls are now working.