topic Re: Need help permitted user UCCE 11.6 in DevNet Sandbox

Need help permitted user UCCE 11.6

pranotobudi — Tue, 04 Jun 2019 09:48:14 GMT

can you help me about permitted user to access Unified Contact Center Express 11.6
my Sandbox ID: 62e22701-dd0c-458f-a70d-421a77bb8047

i've permitted user: pranotobudi2544 but that user doesn't receive email about vpn to join my sandbox

thx for your support

Re: Need help permitted user UCCE 11.6

zowu — Sun, 31 Mar 2019 07:30:39 GMT

We've sent out another VPN account using email.

Re: Need help permitted user UCCE 11.6

pranotobudi — Tue, 02 Apr 2019 15:28:00 GMT

sorry mr. zowu but the owner(enggayroe@gmail.com) and permited user(pranotobudi2544) receive email with same username credential vpn(pranotobud), so i can't test call. can you send different account vpn for sanbox id
thx

Re: Need help permitted user UCCE 11.6

zowu — Tue, 02 Apr 2019 16:05:12 GMT

enggayroe should get his VPN in lab setup stage. Please check your lab ready email for the credentials.

Re: Need help permitted user UCCE 11.6

pranotobudi — Tue, 02 Apr 2019 16:51:49 GMT

oh my bad, i've seen wrong email
thx 4 ur help