topic Re: Cisco Unity Connection Licence Expired - Sandbox Lab UCCX 11.5 in DevNet Sandbox

Cisco Unity Connection Licence Expired - Sandbox Lab UCCX 11.5

canberraadams1 — Tue, 04 Jun 2019 09:37:41 GMT

When in Cisco Unity Connection Administration I am getting a licensing error " License violation has occurred for 324 day(s) and crossed the grace period. System is now in Expiration mode." Is there anyway to have the licence renewed?

Re: Cisco Unity Connection Licence Expired - Sandbox Lab UCCX 11.5

jacoadam — Mon, 12 Mar 2018 12:39:43 GMT

Hello Michael,

I will check the UCCX Sandbox and get the licensing issues resolved.

Thanks!

Jacob

Re: Cisco Unity Connection Licence Expired - Sandbox Lab UCCX 11.5

jacoadam — Mon, 12 Mar 2018 17:42:57 GMT

Hello Michael,

I setup a UCCX 11.5 Sandbox and the licenses are normal for me. Could you please share with me your username so I can check and see what the issue is with your reservation?

Thanks!

Jacob

Re: Cisco Unity Connection Licence Expired - Sandbox Lab UCCX 11.5

canberraadams1 — Tue, 13 Mar 2018 02:10:41 GMT

Hi Jacob,

Thanks for your email.

My UN is canberraadams1, my sandbox ID is

15808af2-11b0-4b44-965e-5310c80082fc

Thanks,

Michael Adams

Re: Cisco Unity Connection Licence Expired - Sandbox Lab UCCX 11.5

jacoadam — Tue, 13 Mar 2018 12:58:29 GMT

Hello Michael,

It looks like you've reserved the UCCX 11.6 lab, I thought you were in the 11.5 lab. I will check the license in that lab and let you know if I find any errors.

Thanks!
Jacob

Re: Cisco Unity Connection Licence Expired - Sandbox Lab UCCX 11.5

jacoadam — Tue, 13 Mar 2018 13:37:31 GMT

Hello Michael,

I see the license issue now. I will get the Sandbox patched and let you know.

Thanks!

Jacob

Re: Cisco Unity Connection Licence Expired - Sandbox Lab UCCX 11.5

jacoadam — Mon, 19 Mar 2018 15:52:52 GMT

Hello Michael,

I have updated the license for the UCCX 11.6 Sandbox.

Thanks!
Jacob