Missing "Lab Network Address" URL from Dedicated Collaboration Labs email

jokearns1 — Tue, 04 Jun 2019 09:18:27 GMT

Hi Sandbox Users,

We are experiencing an intermittent issue with our Collaboration 10.5, 9.1 and jabber guest dedicated labs. On some occasions, the email sent at the start of a session does not contain the Lab Network Address URL. You will see NA in this field as shown below.

Your Lab's private VPN connection information:
Lab Network Address: NA
Username: XXXXXX
Password: XXXXXX

If you do come across this issue, please let us know by replying to this thread.

We are currently troubleshooting this and hope to have a resolution very soon.

Thanks,

The DevNet Sandbox Team

Re: Missing "Lab Network Address" URL from Dedicated Collaboration Labs email

jokearns1 — Wed, 10 Jun 2015 22:33:06 GMT

Hi Sandbox Users,

We have implemented a fix for the above issue.

All collaboration enablement labs are now available to reserve.

If anyone does notice this issue reoccurring, please respond to this this thread.

Thank you for your patients,

Regards,

Sandbox Support Team

topic Missing "Lab Network Address" URL from Dedicated Collaboration Labs email in DevNet Sandbox

Missing "Lab Network Address" URL from Dedicated Collaboration Labs email

Re: Missing "Lab Network Address" URL from Dedicated Collaboration Labs email