https://community.cisco.com/t5/devnet-sandbox/finesse-api-lab-not-working/m-p/3924905#M3947 <P>I have a Packaged Contact Center Enterprise sandbox running and I'm hoping to get some hands-on experience using the Finesse API to create and pass call variables. I'm trying to complete the lab shown&nbsp;<A href="https://developer.cisco.com/learning/lab/finesse-basic-dialog-rest-apis-with-xmpp-events/step/2" target="_self">here</A>&nbsp;(<SPAN>Finesse – Basic Dialog REST APIs with XMPP)&nbsp;</SPAN>and when I do I get a message to the effect of "this will need extra resources, we'll request them and notify you when they're ready" but I never get notified, nor do I see any indication of activity. I've tried closing the box and waiting, not closing it and waiting, etc but I never get to complete the lab. I've also tried just using those steps to hit the Finesse instance in my lab but nothing seems to work<BR /><BR />Is this a glitch or am I doing something wrong? Any suggestions appreciated - I'd be happy to provide more info or clarification<BR /><BR /><BR /></P> Mon, 16 Sep 2019 13:32:17 GMT HcknGbsns 2019-09-16T13:32:17Z https://community.cisco.com/t5/devnet-sandbox/finesse-api-lab-not-working/m-p/3924905#M3947 <P>I have a Packaged Contact Center Enterprise sandbox running and I'm hoping to get some hands-on experience using the Finesse API to create and pass call variables. I'm trying to complete the lab shown&nbsp;<A href="https://developer.cisco.com/learning/lab/finesse-basic-dialog-rest-apis-with-xmpp-events/step/2" target="_self">here</A>&nbsp;(<SPAN>Finesse – Basic Dialog REST APIs with XMPP)&nbsp;</SPAN>and when I do I get a message to the effect of "this will need extra resources, we'll request them and notify you when they're ready" but I never get notified, nor do I see any indication of activity. I've tried closing the box and waiting, not closing it and waiting, etc but I never get to complete the lab. I've also tried just using those steps to hit the Finesse instance in my lab but nothing seems to work<BR /><BR />Is this a glitch or am I doing something wrong? Any suggestions appreciated - I'd be happy to provide more info or clarification<BR /><BR /><BR /></P> Mon, 16 Sep 2019 13:32:17 GMT https://community.cisco.com/t5/devnet-sandbox/finesse-api-lab-not-working/m-p/3924905#M3947 HcknGbsns 2019-09-16T13:32:17Z