topic Re: Request to extend sandbox reservation in DevNet Sandbox

Request to extend sandbox reservation

Alex2606 — Fri, 13 Sep 2019 16:05:52 GMT

Hi,

I would like to extend my BroadWorks sandbox reservation. Is it possible to extend it for 2-3 weeks? Thanks in advance!

-Alex2606

Re: Request to extend sandbox reservation

zowu — Sat, 14 Sep 2019 14:47:18 GMT

Please let us know your reservation id so we can extend it for you. You can find the reservation# in your address bar: https://devnetsandbox.cisco.com/RM/Diagram/Index/<reservation_id>

Re: Request to extend sandbox reservation

Alex2606 — Mon, 16 Sep 2019 16:14:40 GMT

Here is my link:

https://devnetsandbox.cisco.com/RM/Diagram/Index/1c7fab38-b522-4251-b938-254f27669b77

Thanks zowu!

Re: Request to extend sandbox reservation

Alex2606 — Tue, 17 Sep 2019 19:06:31 GMT

Hi zowu,

The BroadWorks sandbox has expired. Could you please help extend it for 2-3 weeks? Here is the reservation id:

1c7fab38-b522-4251-b938-254f27669b77

Thanks in advance.

Re: Request to extend sandbox reservation

Alex2606 — Mon, 23 Sep 2019 22:05:05 GMT

Hi zowu,

I was also wondering if there is way to save the configuration before sandbox expires, and then apply to a new one if the previous one cannot be extended on time? Thank you.

Re: Request to extend sandbox reservation

zowu — Tue, 24 Sep 2019 03:04:50 GMT

Hi Alex,

The configuration i.e. VMs saving requires invention from sandbox admin while the reservation is still in Active state. We need to move your VMs to prevent VM deletion in sandbox "teardown" stage. And then we can move the "saved" VMs to your new reservation in the future.

We don't recommend this process since it requires too many manual actions from admin staff.

Regards,
Bob

Re: Request to extend sandbox reservation

Alex2606 — Tue, 24 Sep 2019 18:17:03 GMT

Thanks zowu. May I ask for extension for below sandbox reservation (already expired). If it can be extended longer than 7 days, that will be great.

https://devnetsandbox.cisco.com/RM/Diagram/Index/1c7fab38-b522-4251-b938-254f27669b77

Re: Request to extend sandbox reservation

zowu — Wed, 25 Sep 2019 02:42:44 GMT

We cannot extend "completed"/"expired" reservation since all VMs were deleted already. Please request lab extension while it is still in "Active" state.

Re: Request to extend sandbox reservation

Alex2606 — Wed, 25 Sep 2019 20:14:26 GMT

Thanks zowu.